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Hyatt Place Aguascalientes/Bonaterra

Aguascalientes · Mexico

Villas BonaterraView location

9.0/10Excellent857 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood8.2/108.2
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Place Aguascalientes/Bonaterra

A total of 144 rooms are available for guests' convenience. All guests staying at this property may take advantage of the Wi-Fi connection on public areas at Hyatt Place Aguascalientes/Bonaterra. Hyatt Place Aguascalientes/Bonaterra provides 24-hour reception. Hyatt Place Aguascalientes/Bonaterra does not offer cots on demand.

Hyatt Place Aguascalientes/Bonaterra understands that accessibility is important to all guests. For this reason, it features wheelchair accessible accomodation units and is fully adapted for easy access. Hyatt Place Aguascalientes/Bonaterra provides parking for guests' convenience. Corporate travellers may avail for business facilities and services.

Some services of Hyatt Place Aguascalientes/Bonaterra may be payable.

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With a stay at Hyatt Place Aguascalientes/Bonaterra in Aguascalientes, you'll be near the airport, within a 10-minute drive of San Marcos Fair and Plaza Vestir. This hotel is 1.7 mi (2.7 km) from Meridiam Park Aguascalientes Shopping Center and 2.3 mi (3.8 km) from Teatro Aguascalientes.

Make yourself at home in one of the 144 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Aguascalientes? This hotel has 667 square feet (62 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Gym
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 22.7 Pet max weight (per pet) in lb is 50 Service animals not allowed Only dogs are allowed Maximum number of pets per room 1 Pets cannot be left unattended

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Pet fee: MXN 298 per pet, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza Vestir 1.4 km / 0.9 mi
Meridiam Park Aguascalientes Shopping Center 2.3 km / 1.5 mi
Teatro Aguascalientes 3.8 km / 2.3 mi
Discover Interactive Museum of Science and Technology 4 km / 2.5 mi
Encino Garden 5.5 km / 3.4 mi
Temple of Encino 5.6 km / 3.5 mi
Jose Guadalupe Posada Museum 5.8 km / 3.6 mi
Aguascalientes Government Palace 6 km / 3.7 mi
Esus Maria Romo Recreation Park 6.2 km / 3.9 mi
Plaza Patria 6.4 km / 4 mi
National Museum of Death 6.5 km / 4.1 mi
Casa de la Cultura 6.5 km / 4.1 mi
El Parian Mall 6.5 km / 4.1 mi
Morelos Theater 6.7 km / 4.1 mi
Aguascalientes Regional History Museum 6.7 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 144
  • Number of floors (main building): 9
  • Double rooms: 32
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room service
  • Laundry service
Show 17 more facilities & services
  • 24-hour security
  • Hotel safe
  • Lift access
  • Terrace
  • Concierge
  • Gym
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 1
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Hyatt Place Aguascalientes/Bonaterra

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hyatt Place Aguascalientes/Bonaterra

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hyatt Place Aguascalientes/Bonaterra

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hyatt Place Aguascalientes/Bonaterra

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4

    Photos are not available for this room type.

    Hyatt Place Aguascalientes/Bonaterra

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-4

    Photos are not available for this room type.

    Hyatt Place Aguascalientes/Bonaterra

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hyatt Place Aguascalientes/Bonaterra

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hyatt Place Aguascalientes/Bonaterra

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hyatt Place Aguascalientes/Bonaterra

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Place Aguascalientes/Bonaterra

9.0
Excellent
857 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
8.2 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
13 Jul 2026
Maribel
Everything was great!
Family_with_children
10/10
Exceptional
14 Jun 2026
Wendy
El hotel muy limpio, el señor de seguridad me ayudó con mi equipaje siendo bastante tarde cuando llegué. El desayuno muy rico.
Friends_and_family Family
8/10
Excellent
04 Jun 2026
Mario
Cuidado con los cuartos frente a las maquinas de hielo. Son muy ruidosos.
Self
10/10
Exceptional
15 May 2026
Maricella
Close to FNSM festivities! Clean hotel!
10/10
Exceptional
15 May 2026
Oscar A
The property, the staff were excellent. The hotel WiFi needs an upgrade on security and a stronger signal . Decided not to use it because of these issues.
Self
10/10
Exceptional
13 May 2026
Juan
Very good stay very nice place awesome breakfast 👌
Partner
10/10
Exceptional
06 May 2026
Alejandro
The Hyatt hotel is a top 5-star hotel. It was good to stay here.
Self
10/10
Exceptional
30 Apr 2026
Sadita
This property and their staff were super attentive and willing to assist. I traveled with my elderly mother who is on wheelchair and they ensured to accommodate her by immediately providing an assistive shower chair. assisted in the breakfast services to aid to my mother. assisted in providing travel services and assisted me with my car battery issues
Family
8/10
Excellent
02 Apr 2026
Alejandra
The staff is very helpful and friendly. We came in late and there was a guard outside taking care of the cars. The breakfast is good but they have a small selection of food. The room was clean and everything worked. The only disappointing thing was that I left my Sonic Toothbrush there. I called right away to tell them about my toothbrush. I also called all week. And no they were not able to find my toothbrush. So either they have a bad management of items that are left behind or the cleaning service took it. So don’t expect to get your stuff back if you accidentally leave it in their rooms.
Family
10/10
Exceptional
24 Mar 2026
Carlos
Good place to stay
8/10
Excellent
22 Mar 2026
Tanya A
Excelente place and good service overall but room service (ordering food) took 2 hours and we had to cancel, and the pool had the water freezing cold
Friends_and_family Family
6/10
Pleasant
18 Nov 2025
Juan Daniel
The hotel is what you can expect from the business oriented properties. There was one front desk clerk without any initiative to make things happen. We discussed this topic with the manager and got a proper response from her. Breakfast was way below the standards. Rooms are ok, nothing specially good nor bad. Check other options around, there are several that could be a better choice.
Leisure Family
10/10
Exceptional
09 Nov 2025
Patrisia
Room was clean, friendly staff, breakfast was good.
Leisure Family_with_children
10/10
Exceptional
06 Nov 2025
Mario
Love the stay and hotel
8/10
Excellent
19 Oct 2025
Jose Alfredo
none
8/10
Excellent
17 Oct 2025
Ricardo
El hotel está muy bien. Creo que sólo me gustaría que tuviera centro de carga para vehículos eléctricos. Tampoco me gustaron las almohadas, pero eso es cuestión de cada quien.
Fuera de eso, todo muy bien
Self
10/10
Exceptional
16 Aug 2025
victoria
Bueno
Leisure Partner
6/10
Pleasant
06 Aug 2025
Refugio
Good clean property. Horrible organization during breakfast. They don’t have enough staff and had no plates or forks and people were fighting over the scraps of chilaquiles. There was one employee running around trying to do everything all at once. I felt bad for him, I stood waiting for him to bring plates for 10 minutes and I think he forgot because he was too burst serving coffee. I finally just left with no breakfast, showered and graves something at an OXXO nearby.
Business Self
10/10
Exceptional
04 Aug 2025
Ramiro
I would stay again. The front desl young lady this morning Very Helpful!
Leisure Self
6/10
Pleasant
01 Aug 2025
David Oswaldo

Aire muy ruidoso prende y apaga

Cuando el aire acondicionado se prende en la noche te despierta con el ruido y enfria un buen.

Partner
10/10
Exceptional
26 Jul 2025
adolfo
Excellent service
Leisure Family
8/10
Excellent
27 Jun 2025
Jose
Only thing breakfast was not fresh. Need more variety.
Leisure Partner
8/10
Excellent
30 Mar 2025
Sathyamoorthy

Good stay

Hotel Review:

Had a pleasant stay at this hotel. The room was clean, comfortable, and well-equipped with all the necessary amenities. The location was convenient, making it easy to explore the area. The staff was polite and helpful, ensuring a smooth check-in and check-out process. While the breakfast selection could have been better, it was still a decent start to the day. Overall, a good place to stay for a comfortable and hassle-free experience. Would consider returning.
Business
10/10
Exceptional
23 Mar 2025
Alfredo
Great Experience and better yet Great service!
Partner
8/10
Excellent
16 Dec 2024
MARTHA
Good
10/10
Exceptional
01 Dec 2024
Sofia
The staff was very nice, but it was hard to locate the hotel entrance due to insufficient signage.
Leisure Family
10/10
Exceptional
18 Sep 2024
William
I need to come back. I spend a nice time there
Leisure Family
10/10
Exceptional
16 Sep 2024
Gonzalo
Good
8/10
Excellent
13 Sep 2024
Gonzalo
Nothing
Business
10/10
Exceptional
19 Jul 2024
Yuri
The staff was very friendly and attentive. Thank you for a great stay.
Friends_and_family Family
8/10
Excellent
18 Jul 2024
armando
The staff was really friendly and accommodating
Leisure Family_with_children
10/10
Exceptional
18 Jul 2024
Adrian
Very clean and the staff members were really polite with us
Leisure Partner
10/10
Exceptional
14 Jul 2024
Esmeralda
Clean, comfortable amazing staff.
Leisure Family
8/10
Excellent
27 Jun 2024
MARTHA ELENA PINA
El personal es súper amable y tienen un trato excelente. El hotel esta muy limpio.
Business Self
2/10
Poor
06 May 2024
Geraldo
Attendant provided us with a dirty room initially and then seemed annoyed because we asked for a clean room. She was busy talking to her boyfriend.
Leisure Partner
10/10
Exceptional
27 Feb 2024
Rebeca
Excelente servicio, todo el staff fue muy amable y las habitaciones son espaciosas y siempre estaban muy limpias.
Leisure Friends
10/10
Exceptional
19 Feb 2024
Liliana
Me and my family really enjoy that night there, everything was clean, very quiet place I couldn't ask for a better place.
Friends_and_family Family
10/10
Exceptional
18 Dec 2023
Yesenia
Super close to the airport and amazing staff
Leisure Family
10/10
Exceptional
31 Aug 2023
Manuela
The bed was wonderful, walking distance to several restaurants. Breakfast buffet.
10/10
Exceptional
19 Jul 2023
jalfredo
Buen trabajo
Leisure Family
8/10
Excellent
28 Apr 2023
Rene
Good service
Leisure Family
4/10
Poor
05 Apr 2023
David
The property is clean but its inconvenience, faraway from everything. Breakfast is horrible, everyday served same things scramble eggs and beans, veggie is left over from the day before. Shower water is very limited.
Partner
10/10
Exceptional
08 Mar 2023
Cynthia
The staff were friendly and helpful
Leisure Family
10/10
Exceptional
23 Dec 2022
GERARDO
Feels like home clean quiet and excellent service
Leisure Self
8/10
Excellent
06 Dec 2022
Shouta
Whole service and the facility was really good. But I had resereved a room with bathtub, I was told there are no availability on that day I stayed at the front. It seems because of the reservation system.
Leisure Family_with_children
10/10
Exceptional
12 Sep 2022
Margarita
Staff was very helpful and friendly
Business Self
10/10
Exceptional
07 Jun 2022
B
The service was great even throughout the night
Leisure Family
8/10
Excellent
07 May 2022
Leonard
Over all I was very happy with my experience.
Leisure Family
4/10
Poor
07 May 2022
ROBERTO
The room , specially the bathroom was dirty.
Leisure Family
2/10
Poor
01 May 2022
Maria

DONT EVEN BOTHER !! WILL NEVER STAY HERE AGAIN

When I made reservations I reserved a kings sizes suite and after driving for over 5 hours I got tor the hotel hoping to get some rest and my family and I, the receptionist told me he only had a doble bed, not even offer a solutions nor apology just said that what I have, at 2:30 am and been extremely exhausted and make me real mad 😡 because I have my wife which by the way she is pregnant and my daughter who is three years old, I didn’t like the idea but I have to take, then in the morning I ask to speak to the manager which was not available that’s what I told, I try to explain my concern to the girl ar from but once I again she was like, quote “that’s what we have “ not even an apology or even a way to make up for that, I was not trying to get anything for free but at least to show that you care for the customer, after all I will never stay at this hotel and of course I will never recommend this hotel to friends and family, and we have been going over tot the San Marcos expo for the last 9 years and I will never stay at this property NEVER AGAIN, by the way I heard some people complaining they offer breakfast until 11 am and it was 10:35 and they runout of food.
Friends_and_family Family
10/10
Exceptional
29 Apr 2022
Rodrigo
It is a nice hotel, good price. Nice location
Business Self
10/10
Exceptional
27 Apr 2022
Gerson
Everything was perfect except the location, wish it would have been closer to other businesses..staff and food was excellent
Leisure Partner
6/10
Pleasant
20 Apr 2022
armida
Very friendly staff
Leisure Family
8/10
Excellent
16 Apr 2022
Yvette
I waited over half and hour to get my room.
Leisure Family
2/10
Poor
29 Jan 2022
Lily
What hotel doesn’t have hot water !?!? Couldn’t shower during my one night stay. The hot water was off and the staff was not upfront about the situation when we spoke.
Leisure Family
10/10
Exceptional
27 Jan 2022
Alexandra
El servicio es muy bueno, los trabajadores son demasiado agradables y atentos, las instalaciones son amplias, los cuartos son amplios, limpios y en muy buenas condiciones, como sugerencia deberian de contar con sillas de baño que sean un poco mas faciles de mover, mi papá es una persona con una discapacidad y no hemos encontrado un hotel con una silla de baño con llantitas para que su mobilidad sea mas cómoda, me imagino que no es ni el primer ni único caso. Pero en general tanto las instalaciones como su personal son excelentes.
Leisure Family
10/10
Exceptional
09 Jan 2022
Verified traveler

Good hotel if you travel by car

I liked the hotel. If you have a car it is an excellent option because it is a 20 minute drive from the hotel to San Marcos. The breakfast is good but the employees must take care of the children because the food is exposed and not covered. The glasses are stained they should renew them.
Friends_and_family Family
10/10
Exceptional
03 Jan 2022
Verified traveler
Great room, good breakfast
Friends_and_family Family
8/10
Excellent
01 Jan 2022
Lenin
Nice hotel for a fair price
Leisure Partner
10/10
Exceptional
01 Jan 2022
Victor Manuel
Love my stay here everything was wonderful .
10/10
Exceptional
08 Dec 2021
Ruben
It was very clean and a very Friendly staff
Partner
10/10
Exceptional
30 Nov 2021
Boris
Comfortably
Business Self
10/10
Exceptional
31 Oct 2021
Dushawn Glenn
The room
Leisure Partner
10/10
Exceptional
17 Oct 2021
JESUS
Nice hotel to stay for business or pleasure. Great front desk personnel and always courteous. Free breakfast, nice swimming pool.
Business Partner
10/10
Exceptional
17 Sep 2021
Juan

very good

It was a very good experience, very clean and desinfected
10/10
Exceptional
24 Aug 2021
Jose
Staff was friendly and professional. The room was very clean and nice! We would stay here again.
Leisure Partner
10/10
Exceptional
15 Aug 2021
Verified traveler
good good
Leisure Partner
10/10
Exceptional
12 Aug 2021
Verified traveler
Everything
Leisure Family
10/10
Exceptional
31 Jul 2021
Verified traveler
Excelente hotel. Las almohadas y las camas muy confortables. Estacionamiento incluido en el hotel. Personal muy amable y servicial. El desayuno muy completo y sabroso. Altamente recomendado.
Leisure Family_with_children
10/10
Exceptional
31 Jul 2021
Verified traveler
Very clean and modern
Leisure Self
10/10
Exceptional
26 Jul 2021
Verified traveler
I loved everything about this place and how welcoming the staff was. I will definitely stay here again.
Leisure Partner
10/10
Exceptional
20 Jul 2021
Verified traveler
Excellent in service, all super clean! We stayed 2 nights and everything was just great!
Leisure Friends
10/10
Exceptional
19 Jul 2021
Verified traveler
I got a room just the way I asked for, very nice! Finally, we had a proper breakfast buffet, much better than on previous occasions, now that some COVID-related restrictions are being lifted.
Leisure Family
10/10
Exceptional
12 Jul 2021
Verified traveler
Very new and clean awesome spacious rooms
Business_and_leisure Partner
10/10
Exceptional
26 Jun 2021
Verified traveler
Staff was very friendly and helpful.
Leisure Friends
10/10
Exceptional
28 Apr 2021
Verified traveler
Excelente no se puede dudar nunca de la calidad del Hyatt en cualquier parte del mundo!
Leisure Family
4/10
Poor
27 Apr 2021
Verified traveler
El desayuno muy muy sencillo, pero lo complicado es que el aire acondicionado de la habitación hace mucho ruido al encenderse para mantener la temperatura pues se esta prendiendo y apagando toda la noche pues los pasillos son muy calientes por que ahorran apagando los aires acondicionados de los pasillos, si estos estuvieran encendidos no ocuparíamos los de las habitaciones
Friends_and_family Family_with_children
10/10
Exceptional
14 Apr 2021
Verified traveler
The rooms are very spacious and clean, the bed is comfortable, the staff is very kind.
Business
10/10
Exceptional
03 Mar 2021
GUSTAVO

Great!

Great new hotel close to the airport super clean and great service..
Friends_and_family Family
10/10
Exceptional
19 Jan 2021
Roberto
Buen servicio, cama muy cómoda y en general buen hotel
Business Self
8/10
Excellent
08 Nov 2020
cecilia
Great except for the ad saying there is airport service and this is not correct.
Partner
10/10
Exceptional
08 Jan 2020
Verified traveler
Cuando hice la reservación había apartado 1/4 con una tina. Cuando llegue quería asegurar que nos habían dado 1/4 contino. Nos mandaron primero a un cuatro y a llegar vimos que no tenía, entonces bajamos y le comentamos sobre eso y nos dieron otro cuarto que ya tenía tina.
Leisure Family
10/10
Exceptional
01 Nov 2019
Maria Eugenia
Super friendly for families,
Friends_and_family Family
10/10
Exceptional
07 Sep 2019
Iwamin
Clean facilities.
Staffs friendliness always with warm greetings at the reception.
Flexible transportation when taxies were not available.
Business Self
8/10
Excellent
19 Aug 2019
David

Good option

Good service and nice installations
10/10
Exceptional
15 Aug 2019
Verified traveler
My stay was super comfortable, all the staff was great I would definitely recommend this to anybody.
Business Self
10/10
Exceptional
01 Aug 2019
Verified traveler
I liked its location, very convenient when visiting the Universidad Panamericana which is at walking distance; very near the airport and just a few minutes ride to downtown.
Business_and_leisure Family
10/10
Exceptional
30 Jul 2019
Omar

Great place to stay

Very good, Last minute reservation. Room was ready within hours very clean, easy off/ on to main highway.
Family
10/10
Exceptional
14 May 2019
Verified traveler
Overall nice new hotel only downfall was the distance from the town which is both positive and negative. Positive because it was a nice quiet area negative because you needed transportation to travel into the city which was usually at 10 uber drive.
Friends_and_family Partner
4/10
Poor
09 May 2019
Verified traveler
We missed our flight and the next day they could not find out the reservation and gave us a room that we did not pay for that did not have the jacuzzi that we paid for. Then no refund for the missed day. They were not very accommodating at all
Leisure Family
10/10
Exceptional
22 Apr 2019
Verified traveler
Brand new hotel, it´s a matter of preferences, but I had prefered hard pillows. It was just working one elevator.
Business_and_leisure Family
10/10
Exceptional
13 Jul 2026
Jose Luis
Todo bien y acorde con el precio pagado.
Family
10/10
Exceptional
10 Jul 2026
Jesús Alejandro
Excelente estadía, muy cómoda, limpia, en alimentos muy bien. Servicio excelente.
Self
10/10
Exceptional
10 Jul 2026
Alma Lizbeth
Habitación limpia, alberca con agua calientita
Friends_and_family Family
10/10
Exceptional
06 Jul 2026
YOLOTZIN del Carmen
Me encantó que sea Pet friendly
El buffet de desayuno creo que debe ser más variado
Pet
2/10
Poor
03 Jul 2026
diana leos
No servía el aire acondicionado, tampoco el baño, pesimo aroma y atención
Business
4/10
Poor
02 Jul 2026
Carlos
No ponen el aire en el hotel.
Partner
10/10
Exceptional
29 Jun 2026
Gerardo
Por mucho el mejor hotel de negocios, muy superior desde la comida hasta las instalaciones a los demas.
Self
10/10
Exceptional
29 Jun 2026
Lilia
Todo estuvo perfecto, la pasamos muy bien y a buen precio
Family
10/10
Exceptional
23 Jun 2026
Alan
Agusssto papá
Business

Location & surroundings

Hyatt Place Aguascalientes/Bonaterra
Villas Bonaterra, Aguascalientes, Mexico

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Hyatt Place Aguascalientes/Bonaterra

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