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Buffet Breakfast
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Al Shakreen Golden Tulip
Madinah · Saudi Arabia
Abu Ayoub Al Ansari Street , Central AreaView location
7.0/10Very good157 Reviews
Cleanliness6.8/10 6.8
Service6.6/10 6.6
Comfort6.4/10 6.4
Condition6.6/10 6.6
Location9.6/10 9.6
Neighborhood8.4/10 8.4
Amenities6.8/10 6.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Al Shakreen Golden Tulip
Al Shakreen Golden Tulip features an ideal location in Medina, 1 minute walk from Masjid Alnabawi, just 701 m from the Minarate of Madina and Bekaa cemetery, while Bilal bin Rabah Mosque is located 50 m away and Bab El Salam is steps away from the hotel.
The 3-star Al Shakreen Golden Tulip offers guests free WiFi throughout the residence. The hotel is divided into 10 floors and features 416 rooms with views of the city or the Prophet's Mosque, including 100 suites.
All rooms and suites combine modern Arabic and Turkish elegance, all of which are air-conditioned and offer a flat-screen TV, tea/coffee making facilities and a mini bar. The restaurant serves an international cuisine for breakfast, lunch and dinner throughout the day.
The Egyptian buffet can be enjoyed on Egyptian night every Thursday and seafood on Friday. The residence offers a 24-hour coffee shop to serve all fresh and hot
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GOLDEN TULIP AL SHAKREEN is in the heart of Madinah, within a 10-minute walk of Masjid Al Ghamamah and Prophet's Mosque. This hotel is 0.3 mi (0.5 km) from Al-Baqi Cemetery and 0.4 mi (0.7 km) from The Green Dome.
Make yourself at home in one of the 416 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, hair dryers, and slippers. Conveniences include phones, as well as safes and electric kettles.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
3:00 AM
Check-out until
12:00 PM
Minimum check-in age
15
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Important information
-
You need to know
- Only Muslims are allowed to enter the holy cities of Mecca and Medina.
- Couples wishing to share a room must provide proof of marriage.
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, mobile payments, and cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 10001493
-
Minimal age
15
-
Optional fees
- Fee for buffet breakfast: approximately SAR 50.00 for adults and SAR 50.00 for children
- Self parking fee: SAR 100 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Hindi
Arabic
English
Urdu
Nearby attractions
Masjid Al Ghamamah
0.3 km / 0.2 mi
Prophet's Mosque
0.4 km / 0.3 mi
The Green Dome
0.5 km / 0.3 mi
Al-Safiya Museum and Garden
0.5 km / 0.3 mi
Al-Baqi Cemetery
0.7 km / 0.4 mi
New Bilal Market
0.8 km / 0.5 mi
Bilal Ibn Rabah Mosque
0.9 km / 0.5 mi
Al Hijaz Railway Museum
1 km / 0.6 mi
Masjid Abu Dharr al Ghifari
1.5 km / 0.9 mi
Ali Ibn Abi Talib Mosque
2.2 km / 1.4 mi
Historical Quba Castle
2.4 km / 1.5 mi
The Seven Mosques
2.4 km / 1.5 mi
Masjid Al-Jummah
2.7 km / 1.7 mi
Quba Mosque
3.4 km / 2.1 mi
Ghars Well
3.5 km / 2.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 416
- Number of floors (main building): 10
- Single rooms: 65
- Twin rooms: 73
- Double rooms: 65
- Junior suites: 2
- Suites: 100
- Triple rooms: 60
- Quadruple rooms: 18
- Executive rooms: 16
- Family rooms: 38
- Accessible rooms: 10
Show 52 more facilities & services
- hotel
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Secure parking
- Room serviceExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Lift access
- Newspaper stand
- Concierge
- Gym
- Newspapers
- Luggage room
- Dining area
- Clothes dryer
- Electric kettle
- Towels and bed linen
- Café
- Restaurant
- Air conditioning in Restaurant
- Meeting room
- Printer
- Business centre
- Fax
- TV lounge
- Breakfast
- Breakfast buffet
- Breakfast a la carte
- À la carte lunch
- Set menu lunch
- Buffet dinner
- Set menu dinner
- Breakfast and dinner
- Breakfast and lunch
- Half Board
- Snacks
- Identification card at arrival
- No hen/stag or any other parties allowed
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TWIN CLASSIC DOUBLE BEDTWIN • CLASSIC DOUBLE BEDTWN.AS-DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAl Shakreen Golden Tulip
TWIN CLASSIC DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.AS-DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAl Shakreen Golden Tulip
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAl Shakreen Golden Tulip
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO BEDROOMS WITH VIEWSSUITE • TWO BEDROOMS WITH VIEWSSUI.B2-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAl Shakreen Golden Tulip
SUITE TWO BEDROOMS WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE CLASSICTRIPLE • CLASSICTPL.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAl Shakreen Golden Tulip
TRIPLE CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: TPL.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE CLASSICDOUBLE • CLASSICDBL.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAl Shakreen Golden Tulip
DOUBLE CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAl Shakreen Golden Tulip
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAl Shakreen Golden Tulip
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAl Shakreen Golden Tulip
TWIN WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAl Shakreen Golden Tulip
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAl Shakreen Golden Tulip
SUITE CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAl Shakreen Golden Tulip
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE DELUXETRIPLE • DELUXETPL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAl Shakreen Golden Tulip
TRIPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TPL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAl Shakreen Golden Tulip
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Al Shakreen Golden Tulip
50
reviews shown
Abdul
Adding a microwave would help customers make their food hot.
Muhammad Touqeer
Very helpful housekeeping staff especially Ashiq, Taijul , supervisors Shahjahan and Bilal.
shahid
Md Sobuj was very helpful to us and all the other members. His service was excellent
Zubia
Room was very small and nothing like the pictures. Could barely fit our luggage in the room.
Ahmed
Everything was lovely and up to par.
T
Location is perfect, in front of masjid Al Nabwi. Excellent staff at reception, extremely courteous support staff handling luggage and very polite chef for morning breakfast.
ABDULLAH
Staff not friendly at all.
Not helpful.
Not helpful.
Samira
Sorry wasn’t that great. Toilets were a disaster! They knew it as well and didn’t care.
Hawa
When I arrived the check in process was forever because the receptionist couldn’t see my booking even tho I booked this month ago. They were so rude and ignoring me. The room and bathroom was very uncomfortable to stay. I don’t recommended this hotel
Hamid
1 Subarb breakfast always fresh and good menu
2 very close to haram infront of gate no 307
Very close to good places for pakistani food like
jamil resturent, zaitoon resturent etc
3 very close to roza rasool
4 very colse to nusuk care center
5 kubbah walk is next to the hotel
6 zam zam water area infront of the property (timing 10pm to 2pm) everyday
7 staff is very friendly but specially HAIFA on reception
shes very kind, always happy to serve to all of the costomers,gentle dealing , very helpfull.
Highly recommanded
Inshallah see you soon again
Deals very nicely,
2 very close to haram infront of gate no 307
Very close to good places for pakistani food like
jamil resturent, zaitoon resturent etc
3 very close to roza rasool
4 very colse to nusuk care center
5 kubbah walk is next to the hotel
6 zam zam water area infront of the property (timing 10pm to 2pm) everyday
7 staff is very friendly but specially HAIFA on reception
shes very kind, always happy to serve to all of the costomers,gentle dealing , very helpfull.
Highly recommanded
Inshallah see you soon again
Deals very nicely,
Abayomi
Small rooms, faulty elevator(3), called on intercom few times and no response. Staff was great though
Abdiqafar
Yes
Mohammed
Extremely basic hotel and more around 2/3 stars, Expedia poor job on advertising. I changed my stay and checked out and Expedia couldn’t liaise with them as no on would answer phone or email to change my stay so I lost my money.
Why would Expedia list a hotel they can’t communicate with or offer high standard of service.
Why would Expedia list a hotel they can’t communicate with or offer high standard of service.
mohanad
Very samll room and toilet.
Good location
Good location
Ahm
Nice hotel and friendly stuff.
Haroon
Everything was great the clean room with great amenities, short distance to the mosque and other stores. Some of the reviews on here had me skeptical at first but after staying there, I'd most likely stay here every time!
Jesse
Spotless rooms and fantastic staff service.
Omar
Old, poorly kept, dust and debris. Broken things in the room not repaired. They may not place you in the room you booke and you end up with a very small bed
Dhuha
We arrived after 4 p.m. and had only 20 hours to stay in Medina. Unfortunately, we didn’t receive our room key until around 6 p.m. The dining area was divided by nationality, and the food quality provided for our group was poor. The reception staff at check-in were unprofessional and very slow. Overall, the experience was disappointing and not worth the amount we paid.
Abdulkadir
Best ever service by check in agent BayanSareef
She is the kind of person that makes you appreciate your choice of that property
She is the kind of person that makes you appreciate your choice of that property
Mostafa
I never seen such as a wrost hotel in my life.
Abdullahi
Good
abderrahim
Location is good other than that i would pick
ElHussein
The house keeping are so bad you need like the whole day and to keep calling them to got anything
Zubair Ahmad
Terrible stay. Extremely bad odor in hotel lobby and room, dirty bedsheets, terrible service. The only good thing is it’s close to the mosque.
Muad
Even though we emailed ahead of time and received confirmation and approval for a late check, moreover, we prepaidwe were not allowed to check in, because we arrived late as anticipated and approved
Wissam
The blankets, pillows and bed sheets were not clean and smelly (hair, particles, mites, etc.…). you can find hair everywhere including toilets.
Hesham
Greta value for money
Liaqat
Avoid like a plague
Absolute diabolical hotel!
Very unclean, no swrvices for our 8 days we were there. Had to go out and get towels and toilet paper ourselves. Room was not stepped in from cleaners for full 8 days. Im only 5ft 6 and my feet were hanging off the bed. Very out dayed and poor hotel.
Only good thing is it is close to the haram.
Very unclean, no swrvices for our 8 days we were there. Had to go out and get towels and toilet paper ourselves. Room was not stepped in from cleaners for full 8 days. Im only 5ft 6 and my feet were hanging off the bed. Very out dayed and poor hotel.
Only good thing is it is close to the haram.
Alaaeldin
Complaint
My experience was too awful and disappointing. The check-in time is at 2pm and I received my room at 11pm. And the service wasn't welcoming. Also i had to go down to the counter more than 3 times to get what i want, no one answers the phone. And i didn't receive the room that i ordered and everything was chaos.
Adam
Chaos, no order , the customer service though doing their best they have no control of the situation, for instance while they are helping you if customer comes in and asks question they will stop your work and try to respond to that person needs. Also the hotel is not clean, carpets are really dirty and rearing Thirty years of accumulated dirty. I hope they change the course.
abdulrahman
الحمام اكرم الله المسلمين ضيق جدًا والغرفة ضيقة ومزدحمة
Verified traveler
I dont like it at all, not clean dirty and the service was really poor
Verified traveler
Wi-Fi is very week and room cleaning is not every day we keep calling please clean my room Still they used to be clean after 2-3 days. When you complain they don’t understand English on the counter I think they don’t want it to listening to you.We have included breakfast in Ramadan they give same breakfast every day I don’t like it food at all. They supposed to give microwave in a room Because we buy own food. Hotel is nice very close to Haram. Beside the counter people all the staff is very nice
Verified traveler
smoking was a big issue for us, but the hotle cannot do anything about it. also the construction next to our room prevent it us from getting enough rest.
Verified traveler
The check in was suppose to be at 3:00. The room was not ready till after 4:00
Verified traveler
The reception staff very rood .and they dont care,about customer .service like wifi 3-days not available ,after asking many time ,they ignoring.
And very sad to say that if Arab customer is there.they talk politly and good but other than Arabs
They dont give more recpect ,specially on reception people.
Any how, iwill. Say not to this hotel again.
Thanks
And very sad to say that if Arab customer is there.they talk politly and good but other than Arabs
They dont give more recpect ,specially on reception people.
Any how, iwill. Say not to this hotel again.
Thanks
Verified traveler
Very small room hardly any space other than the beds.
Mohammed
Looking its charm - pull up guys
I stayed for 6 nights. Other than being close to the Haram the hotel seems to have lost its charm. Very poor maintenance. Water clogging in toilets. No proper housekeeping etc. Was my favourite but not anymore.
However the food is fabulous and so is the staff in the restaurant.
However the food is fabulous and so is the staff in the restaurant.
AYMAN
Its OK
Local area is Excellent, But Noisy and no body is coming for Cleaning
Imran
Great location but be prepared to wait to check in
Great location
Very disorganised and disorderly checkin
Very disorganised and disorderly checkin
Md Ashfaqul
The best part is that it is one of the closest hotels to Masjid Al nawabi, Alhamdulilah.
RAFIQ
3.5
Room very small ,bath room unacceptable, standing shower poor drainage ,toilet bad condition ,no room cleaning
Breakfast good staff very polite,good location ,very close to harm and very close to VIP bus station
Breakfast good staff very polite,good location ,very close to harm and very close to VIP bus station
Omar
Great place to stay in
Great time location is great breakfast was excellent Chief Yaser was great
Waqar
It was extremely pleasant to stay in the hotel, staff was very polite and caring, room was clean with good shower. Very good breakfast and caring staff, location was very close to masjid Nabvi and other local shops and takeaway food, currency exchange and pharmacy. Very highly recommend with good price, very good value for money.
Verified traveler
Very bad service ...
every day I ask for room cleaning ... till the 6th day..there is not of action very disappointed.. check out time nothing that helps bring down the item..we are so much stuff to have to bring down..services which is very bad and very poor
Only chef very nice person and friendly i give he 10 Star
Only chef very nice person and friendly i give he 10 Star
Iram
Great location and view of Al Haram .
Tahir
Stay away - do not book!
I arrived at the hotel after a 4 hour drive. At first the guy at the check-in desk could not find my booking. After 30mins he found my booking and then he told me that the room I had booked had been given to someone else. They had to move the current occupants to another room and then clean the room. I waited for a total of 1hr 30mins from the moment I arrived at the hotel until I got my room.
Highly unorganised place. The staff have no sense of urgency. This hotel should not be an option on hotels.com!
Stay away!
Highly unorganised place. The staff have no sense of urgency. This hotel should not be an option on hotels.com!
Stay away!
Mohammed
Excellent experience
Excellent experience - more can be done to improve to hire more english speaking staff.
khalil
omra trip
it was ok. the food was bad
Location & surroundings
Al Shakreen Golden Tulip
Abu Ayoub Al Ansari Street , Central Area, Madinah, Saudi Arabia
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Al Shakreen Golden Tulip
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