Name: New Madinah Hotel
Address: Abi Sayeed Al Khudri Street P.O. Box 1582, 2979, Madinah Munawara, 41441, SA

6/10

Pleasant

25 Jul 2026

Afiya

Convenient location. Old Amenities. Manager needs to be professional. Needs latch on the backside of the windows for safety.

2/10

Poor

25 Jul 2026

Afiya

They had the maintenance work. The Noise was killing the whole time. Manager is greedy. The room 710 suite doesn’t have the latch, to hold the window door. No safety for the kids. We moved the dressing table to front of the window, So kids don’t fall accidentally etc. I would prefer Pullman Zamzam hotel compare to this one. The water going strainer has to be removed manually from the sink for water to go. It says New Madina hotel. It is a old hotel.

Friends_and_family Family

10/10

Exceptional

24 Jul 2026

Shafat

Close to haram sharif. Convenient location.

8/10

Excellent

23 Jun 2026

Munawar

The room had really old furniture, the shower cabin co ered 20% so the bathroom would get after shower. Besides that price was perfect for the location. Also the breakfast was GOOD!

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Bilal

Nice n clean room.

Partner

10/10

Exceptional

14 Jun 2026

Semera

I honestly didn't expect much from New Medina Hotel because I thought it was only a 3-star hotel and was not satisfied at first. I even asked for a refund at the last minute, but they couldn't provide one due to their cancellation policy.

However, we decided to give it a try, and I'm glad we did. The hotel allowed us to check in about two hours early, which was very helpful. The staff gave us a warm welcome, and the room was clean and comfortable.

The breakfast was nice with a good variety of options, and overall we had a pleasant stay. The only area that could be improved is the room service lunch. The food quality was not as good as we expected, and I think there is room for improvement.

Overall, we had a very good experience, and I would recommend this hotel to anyone visiting Madinah.

Family_with_children

2/10

Poor

11 Jun 2026

Mohannad

Old hotel not new at all dirty carpet cold water , very expensive for an old hotel i was over charged

Family_with_children

8/10

Excellent

07 Jun 2026

Hussein

Special thanks to Barakat at the breakfast buffet

Friends

6/10

Pleasant

05 Jun 2026

Hussein

Special thanks to Barakat at the breakfast buffet.

The reception ladies were extremely courteous and helpful.

Its a very good 3 stars hotel.

Friends

4/10

Poor

04 Jun 2026

Leila

Rooms

Friends

10/10

Exceptional

30 May 2026

Farid

Friendly staff, clean, spacious room.

Partner

4/10

Poor

01 May 2026

Ruhullah

No breakfast surf and air conditioning also poor condition

6/10

Pleasant

01 May 2026

mohab

Great stay but hotel needs more improvements!

Self

4/10

Poor

13 Apr 2026

Attique

Ok

10/10

Exceptional

01 Apr 2026

Mahamud

Good

Friends

10/10

Exceptional

28 Mar 2026

sajid

Fantastic

10/10

Exceptional

25 Mar 2026

Fatima

My stay at the new hotel in Madinah was truly fantastic. From the moment I arrived, I felt welcomed and well taken care of. I would like to sincerely thank all the staff for their excellent service, kindness, and professionalism throughout my stay. The reception team was especially warm, friendly, and always ready to help with a smile.

The food was absolutely delicious, offering a wonderful mix of Desi, Arabian, and American cuisine—there was something to enjoy every day. Every detail of my stay was comfortable and memorable, and I truly enjoyed each and every moment.

Alhamdulillah for such a beautiful experience. I would highly recommend this hotel to anyone visiting Madinah 🤍✨

Self

8/10

Excellent

21 Mar 2026

Ashar

Good location. Food and overall hygiene could be improved a bit.

10/10

Exceptional

21 Mar 2026

Imran

Excellent hotel to stay, close to the mosque. 15 minutes walk for women, much closer for the men. Easy access to shopping. Excellent staff, clean hotel, spacious room. Good selection for breakfast. Would stay there again.

Partner

10/10

Exceptional

19 Mar 2026

Asad

Restaurant staff all very helpful , i never forgot their help. may allah help them & their family.

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Fakhruddin

Lovely location lovely staff specially the staff at the restaurant, the reception female staff not as friendly but the low rated jobs staff amazing make up for it all needs a refurb but overall good experience

Friends_and_family Friends

10/10

Exceptional

11 Mar 2026

mansoor

Excellent location, ac working brilliant, cleaning staff good, resturant staff take pride to serve best food

Family

10/10

Exceptional

02 Mar 2026

Muhammad

Very nice hotel with good staff

Friends_and_family Family

10/10

Exceptional

25 Feb 2026

Junaid

Cant complain. Ideal location, easy check in staff perfect. Nothing fancy but also nothing basic. Will be booking new madinah hotel again.

10/10

Exceptional

25 Feb 2026

Salim

All good except room service was not that great

Family_with_children

10/10

Exceptional

16 Feb 2026

Fadime

👍

8/10

Excellent

15 Feb 2026

Ahmed

Great staff helped us secure Rawdah appointments, food was great and location was good too!

Leisure Family

2/10

Poor

14 Feb 2026

Hamzeh

Rude staff

Business_and_leisure Self

10/10

Exceptional

13 Feb 2026

Sara

Everything was amazing, staff were so friendly and helpful. Check-in was smooth and so was check-out, breakfast was delicious. Thank you to everyone at New Madina

10/10

Exceptional

13 Feb 2026

Md

It was a great experience ! From reception to service.

8/10

Excellent

12 Feb 2026

Evelyn

Staff were friendly, room was spacious.
Good proximity to Masjid Al Nabawi

Leisure Family

10/10

Exceptional

07 Feb 2026

Saer

Very clean and good services

10/10

Exceptional

06 Feb 2026

Abu-Bakkar

Staff was good and very helpful. A special thank you to the Lady Manager for great customer service and professionalism. Thank you for keeping my travel documents safe. جزاك الله خيرا
The two bedroom suite was perfect for my family and good location.
Thank you very much.

Leisure Family

10/10

Exceptional

04 Feb 2026

Tasnim

Despite the name, New Madinah Hotel isn’t a modern or newly refurbished hotel, and the rooms do feel a little dated. However, they are clean, tidy, and well maintained, with fresh bedding and towels and good hot water. The standout feature is the location — just a very short walk to the masjid, which is hard to beat. If location and cleanliness matter more to you than modern décor, this is a great choice and I would definitely recommend it.

8/10

Excellent

03 Feb 2026

Khaled

جيدجدا

8/10

Excellent

01 Feb 2026

Bashaer

The location was very convenient. The rooms are dated and were not well cleaned. Breakfast was good and the waiters were lovely. Special shout out to Irfan and Barkat for being so hospitable during breakfast.

Friends_and_family Family

10/10

Exceptional

28 Jan 2026

Asif

Clean, wonder

6/10

Pleasant

25 Jan 2026

Akram

Yes

10/10

Exceptional

25 Jan 2026

Fatimata

Good location nice staff breakfast could better

Leisure Self

8/10

Excellent

24 Jan 2026

Tariq

Good room. Water spills a little bit from washroom. No microwave oven in the room or in the common area. Overall good staygood stay

Friends_and_family Friends

10/10

Exceptional

22 Jan 2026

Mohamed

Great service

Leisure Self

10/10

Exceptional

20 Jan 2026

Haroon

Room was huge and hotel gave us complementary Bed as well. Temperature of the room was excellent. Staff is major stars of the hotel. At break fast CH Berkat gave us excellent service and brought good And tea to our table. Not to mention that Breakfast was amazing.

Only down side is that room is bit dated and need renovations.

Overall amazing experience.

4/10

Poor

19 Jan 2026

Azizul

A lot of substandard items, Expedia must reconsider for list Madinah Delux hotel for Canadian,and my wife and I suggest this hotel should be delisted.
- unrecognizable for Uber ride, Uber took more than an hour , yet had to cancel the ride
- Recalled taxi Driver , took over an hour to identify the location. Taxi driver had to stop several places for asking local people for location,
- Dirt Road
- No signs and Hotel Sign board
- No room service at all
- very rundown area

Leisure

8/10

Excellent

17 Jan 2026

Adel

All was good

Business_and_leisure Family

8/10

Excellent

14 Jan 2026

Syed

Yes

10/10

Exceptional

13 Jan 2026

Hayder

Room was clean and staff were amazing

Family

6/10

Pleasant

12 Jan 2026

Mohammed

Carpets in room were not clean and air-conditioning is dusty and smelly.

Leisure Family

8/10

Excellent

08 Jan 2026

Kaveh

Breakfast spread was wide and very good quality food. Bed sheets were clean. Staff were very friendly and accommodating.

Rooms definitely need renovations. Carpets are full of stains. Beds were not comfortable.

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

Yunhee

Good

Friends_and_family Family

2/10

Poor

03 Jan 2026

Omar

Dirty. Staff not friendly

Leisure Family

6/10

Pleasant

30 Dec 2025

Sani

Yes but clean ain’t regular only on request and the break fast is not wowed for the price.

10/10

Exceptional

29 Dec 2025

ahsan

Pefect

Leisure Family

10/10

Exceptional

28 Dec 2025

Salma

Everything walking distance, shopping and restaurant is huge options

Friends_and_family Family

8/10

Excellent

27 Dec 2025

Syed

The best thing about this hotel is the location. It is a 5 min walk to masjid-un-Nabi. Also a couple of mins to the as-saffiya museum which has plenty of eating in options and we would go there for food in the evenings.

Partner

10/10

Exceptional

24 Dec 2025

Mohamed

Beautiful cl

8/10

Excellent

22 Dec 2025

Roua

Super close to the Prophet's Masjid and decent staff. They were nice. Definitely more of an old vibe in decor and all.

Leisure Family

10/10

Exceptional

22 Dec 2025

Abdul

Breakfast choices was limited

Friends_and_family Family

8/10

Excellent

22 Dec 2025

Abdi

The staff of the hotel are very attentive and caring. The breakfast options are plentiful and delicious. The location of the hotel is excellent. The only negative thing I would say is that the property is quite dated but they did advise us that renovation will begin in two months time. This will make this place a prime place to stay once the renovation is done.

10/10

Exceptional

20 Dec 2025

Alli

Great people!!

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Hind

Friendly staff. Good food breakfast/ dinner, safe and free shuttle for Al Haram

4/10

Poor

16 Dec 2025

Akram

The room was very outdated and so was the bathrooms and furniture's .
needs to updated with new furniture , matters and chairs , also bath rooms need updates .
staff was helpful.

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Muhammad

Nice clean hotel. Not ideal for Women walking to Masjid al Nabwi as it is on the opposite side of their entrance but that is the only drawback. Otherwise we were very satisfied with our stay.

Leisure Partner

6/10

Pleasant

15 Dec 2025

Mohammad

Not worth

10/10

Exceptional

14 Dec 2025

Sidra

Loved, would come again

Leisure Family

10/10

Exceptional

14 Dec 2025

Bashir Sadiq

Good access to masjid

10/10

Exceptional

12 Dec 2025

Sadia

Excellent hotel!

Family

8/10

Excellent

12 Dec 2025

Husnain

Postive things:
The room was clean and very nice
Great amenities
Housekeeping staff was super helpful
The bathroom was very nice

Negative things:

The shower stall only had a half door and water would splash all over

Breakfast was not included and the price for adding the
breakfast was too much 59 SAR.

There was only one window in the room and it was not letting much light in.

Leisure Family

10/10

Exceptional

11 Dec 2025

MOHAMMED

Excellent

10/10

Exceptional

10 Dec 2025

Jameela

Cleanliness

Leisure Partner

6/10

Pleasant

08 Dec 2025

Said

Staff are amazing, very polite nice and helpful. Food was ok. The property is close to the haram el nabawi and Qubaa. There are plenty of shops around.
The only downside is the cleanliness. This needs improvement.

6/10

Pleasant

07 Dec 2025

Saabra

Outdated hotel. Needs great improvement.

Leisure Family

10/10

Exceptional

06 Dec 2025

Nouman

Nice hotel and very near to the mosque ..can't ask for more.

Leisure Self

6/10

Pleasant

05 Dec 2025

Dahlia

Despite the staff being very lovely, the room was dirty and old. The bathroom had mold growing in various places, and the carpet had multiple stains. We had asked for housekeeping after initially seeing the room only for us to come back and see that the room looked untouched. We ended up cleaning the bathroom ourselves. However, the hotel is in a convenient location, only a 5 minute walk to Masjid Al Nabawi. Various food places and shops are all within walking distance. I truly hope they give this hotel the upgrade it needs.

Leisure Family

10/10

Exceptional

04 Dec 2025

Jamal

Wonderful place to visit.

Self

6/10

Pleasant

04 Dec 2025

Nasser

lack of towels, reception staff very cold. Restaurant staff very welcoming and helpful

Leisure Partner

10/10

Exceptional

02 Dec 2025

Amir

Great staff

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Mokhtar

Great stuff. Very convenient location.

Leisure Family

8/10

Excellent

30 Nov 2025

Nighat

Staff was great, cleanliness could have been better, they upgraded us to family suite which we loved it. Overall good experience.

Leisure Family_with_children

10/10

Exceptional

29 Nov 2025

MOSTAFA

Yes Very godand very happy to be there for many times .Thank you

Leisure Self

4/10

Poor

28 Nov 2025

Golam

Room felt neglected. This place had some construction / renovation going on.

Leisure Family_with_children

10/10

Exceptional

27 Nov 2025

Hamzaali

Hotel staff was nice and helpfull.

Family

6/10

Pleasant

27 Nov 2025

Haalah

Overpriced for the condition of the hotel/service. Food was mediocre. Was definitely not worth $250 a night. Great location close to Masjid Nabawi.

Leisure Family

10/10

Exceptional

27 Nov 2025

Hassan Ali

Great location. It has a mall in the building where you can get buy dates and gifts. Its next to the museum where there is a food court. Bear in mind the hotel is further for women's entrance but you can still pray outside in the courtyard

Leisure Family

4/10

Poor

26 Nov 2025

Mohammad

Service are not satisfacation...

8/10

Excellent

18 Nov 2025

Akbar

good clean hotel, fantastic location, classic looking

Self

8/10

Excellent

16 Nov 2025

Humaira

Location of this hotel was amazing. Very close to haram and shopping area. However I found the hotel a little outdated. The washrooms were very tight and not very well cleaned. I was there for one night and it was ok as the location was amazing. The hotel can do better by updating the rooms and focus on cleanliness and washrooms

Friends_and_family Family

8/10

Excellent

15 Nov 2025

Asim

Nice large room on 10th floor.
Staff were polite and helpful.
Fantastic location.
Breakfast was varied and high quality. Breakfast staff went out of their way to help.
Irfan was particularly helpful.

Self

10/10

Exceptional

14 Nov 2025

muztaba

Excellent

10/10

Exceptional

14 Nov 2025

Khalil

Amazing lobby, big rooms. Would definitely come again.

Family

10/10

Exceptional

13 Nov 2025

Amr

All good

10/10

Exceptional

09 Nov 2025

Bashir

Very nice hotel it’s worth it and very close to haram

10/10

Exceptional

08 Nov 2025

Nosharwan

Amazing stay, great location.

Leisure Family

10/10

Exceptional

08 Nov 2025

Tasmina

Very clean and stuffs were amazing

Leisure Family

6/10

Pleasant

07 Nov 2025

Junaid

Overall, the hotel is decent, but the rooms and facilities feel dated — especially the carpets, furniture, and bathrooms. Food options are quite limited around the hotel; the buffet breakfast was the only standout feature. Compared to hotels on the opposite side of the Masjid, this location has fewer dining choices and involves a longer walk, particularly to the women’s section of the masjid. Walk to Mens’s section is reasonable but still a tad long.

For a similar price, hotels across the Masjid offer better value and convenience. This was my first stay on this side, and I’d likely choose the other side in the future.

On a positive note, the restaurant staff were excellent — special thanks to server Barkat and chef Tauqeer for their exceptional service. Apart from that, it’s just an average hotel experience.

Leisure Partner

10/10

Exceptional

04 Nov 2025

Mohammad

Very good all over

10/10

Exceptional

03 Nov 2025

Tausif

It was good

6/10

Pleasant

01 Nov 2025

Junaid

I was supposed to check in at 4:00 PM, but the process was delayed by about 30 minutes as the room wasn’t ready. I also requested daily housekeeping, but no one attended the room during my stay, which was disappointing.

The main advantage of this hotel is its excellent location — it’s very close to the Holy Mosque, making access to prayers convenient and easy. Overall, you get what you pay for: a decent stay with a great location, but limited service quality.

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Mahdi

The room was very spacious and very clean.
Housekeepers were helpful and polite
Breakfast room was clean and the staff were very polite and friendly.

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

shahrukh

Perfect for family and solo 3 min walk from masjid e Nabawi