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NH Coatzacoalcos

Coatzacoalcos · Mexico

Av De Las Palmas 2, Col. ParaisoView location

8.0/10Excellent483 Reviews
Cleanliness7.8/107.8
Service8.0/108.0
Comfort8.0/108.0
Condition7.0/107.0
Location7.4/107.4
Neighborhood8.0/108.0
Value6.6/106.6
Amenities7.4/107.4
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  • Business hotels
  • Sustainability certification
  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About NH Coatzacoalcos

The NH Coatzacoalcos hotel boasts the most spacious accommodations in the area. Our 104 guest rooms range from 28 to 36 square-meters in size, each featuring an inviting interior with wood floors and a sleek, minimalist décor.

Experience a restful sleep on plush king or twin mattresses and enjoy premium features like a mini bar, cable TV, hair dryer, and wireless high-speed internet access throughout the hotel. The NH Coatzacoalcos houses two meeting rooms with 50 person capacities, plus two additional spaces for smaller gatherings.

With an on-site fitness center and hot tub plus complimentary access to the state-of-the-art facilities at the Britannia sports club next door, you'll find it easy to keep fit and feel great throughout your stay.

Whether you're traveling for business or pleasure, organizing a private meeting or a fun family vacation, look no further than the NH Coatzacoalcos.

Read more about this hotelShow less

When you stay at NH Coatzacoalcos in Coatzacoalcos, you'll be in the business district, within a 15-minute walk of Veracruzana University and Pemex Petrochemical General Office. This hotel is 0.7 mi (1.1 km) from Malecon de Coatzacoalcos and 1.3 mi (2.1 km) from Playa Sol Apartment Murals.

Make yourself at home in one of the 104 air-conditioned rooms featuring minibars. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Bioscore Sustainability Pets allowed Pet max weight (per pet) in kg is 25 Pet max weight (per pet) in lb is 55 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Feel Safe at NH (NH Hotels)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Guests planning to check in with a pet must provide the pet's health certificate at check-in.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 295 to 325 for adults, and MXN 295 to 325 for children
    • Pet fee: MXN 450 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Veracruzana University 0.8 km / 0.5 mi
Pemex Petrochemical General Office 0.9 km / 0.6 mi
Malecon de Coatzacoalcos 0.9 km / 0.6 mi
Centro de Convenciones Coatzacoalcos 1.8 km / 1.1 mi
Playa Sol Apartment Murals 2 km / 1.2 mi
Playa Sol Children's Park 2.2 km / 1.4 mi
Forum Coatzacoalcos 2.3 km / 1.5 mi
Plaza de las Culturas 2.7 km / 1.7 mi
National Pedagogical University 3.3 km / 2 mi
Museo de Arqueologia Olmeca 3.6 km / 2.3 mi
Olmec Archaeology Museum 4.3 km / 2.7 mi
Superior Technological Institute of Coatzacoalcos ITESCO 6.3 km / 3.9 mi
ASIPONA Coatzacoalcos 7.5 km / 4.7 mi
Independence Square 7.7 km / 4.8 mi
Coatzacoalcos Cultural Center 9.2 km / 5.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2005
  • Total number of rooms: 104
  • Number of floors (main building): 4
  • Single rooms: 76
  • Double rooms: 25
  • Junior suites: 3
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
Show 41 more facilities & services
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Secure parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Launderette
  • Medical service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Shop
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Restaurant
  • Non-smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Meeting room
  • Business centre
  • Bioscore Sustainability Certification
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    NH Coatzacoalcos

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    NH Coatzacoalcos

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 22 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable5 photos

    NH Coatzacoalcos

    TRIPLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Toiletries
    • Desk
    • Make-up mirror
    • Cable TV
    • Housekeeping
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 22 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable5 photos

    NH Coatzacoalcos

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Bathroom: 1
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Toiletries
    • Desk
    • Make-up mirror
    • Cable TV
    • Housekeeping

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    NH Coatzacoalcos

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-5

    Photos are not available for this room type.

    NH Coatzacoalcos

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    NH Coatzacoalcos

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    NH Coatzacoalcos

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 26 m²DBL.ST-4
    DOUBLE STANDARDPhoto unavailable5 photos

    NH Coatzacoalcos

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, 2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-4

    Room amenities

    • Housekeeping
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Cable TV
    • Satellite TV
    • Make-up mirror
    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Internet access

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    NH Coatzacoalcos

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 26 m²DBL.ST-3
    DOUBLE STANDARDPhoto unavailable5 photos

    NH Coatzacoalcos

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, 2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-3

    Room amenities

    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Electric Kettle: 1
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Make-up mirror
    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    NH Coatzacoalcos

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    NH Coatzacoalcos

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    NH Coatzacoalcos

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    NH Coatzacoalcos

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 26 m²FAM.ST-2
    FAMILY ROOM STANDARDPhoto unavailable5 photos

    NH Coatzacoalcos

    FAMILY ROOM STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 4
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-2

    Room amenities

    • Direct dial telephone
    • Toiletries
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Desk
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Mini fridge
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Internet access
    • TV
    • Bathroom: 1
    • Shower
    • Hairdryer

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 38 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable5 photos

    NH Coatzacoalcos

    JUNIOR SUITE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Room amenities

    • Mini fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Bathroom: 1
    • Shower
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • Satellite TV
    • Cable TV
    • Housekeeping
    • Electric Kettle: 1
    • TV
    • Internet access

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO BEDSTWIN • TWO BEDSTWN.2B

    Photos are not available for this room type.

    NH Coatzacoalcos

    TWIN TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 26 m²QUA.ST-1
    QUADRUPLE STANDARDPhoto unavailable5 photos

    NH Coatzacoalcos

    QUADRUPLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 4
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Room amenities

    • Satellite TV
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Wi-fi
    • Wake-up service
    • TV
    • Mini fridge
    • Safe
    • Individually adjustable air conditioning
    • Electric Kettle: 1
    • Wheelchair-accessible
    • Housekeeping
    • Ironing set
    • Tea and coffee making facilities
    • Toiletries
    • Desk
    • Make-up mirror
    • Cable TV

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CAPACITY 2DOUBLE • CAPACITY 2DBL.C2

    Photos are not available for this room type.

    NH Coatzacoalcos

    DOUBLE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about NH Coatzacoalcos

8.0
Excellent
483 Reviews
Cleanliness
7.8 /10
Service
8.0 /10
Comfort
8.0 /10
Condition
7.0 /10
Location
7.4 /10
Neighborhood
8.0 /10
Value
6.6 /10
Amenities
7.4 /10
100 reviews shown
6/10
Pleasant
25 Jul 2026
Bruce
The exterior parking lot has not been maintained cleanly. It's clear that it is not a new hotel, as it shows years of usage. The breakfast was great.
10/10
Exceptional
20 Jul 2026
Ali
The rooms were late
Partner
10/10
Exceptional
24 Jun 2026
Leon
We stayed at NH Coatzacoalcos twice during our road trip with our dogs and had a great experience both times. The hotel is very pet-friendly, the staff is welcoming, and the rooms are clean with exceptionally comfortable mattresses. A special thanks to the security guard out front, who helped with our luggage and provided extra peace of mind since we had belongings in our vehicle. While the property is a bit older, it offers excellent value and was a perfect stop for us and our dogs. We would gladly stay here again.
Pet
10/10
Exceptional
24 Jun 2026
Leon
NH Coatzacoalcos was very pet-friendly and the staff was friendly too. The security guard out front helped with our luggage also. Nice touch. The rooms were clean, and the mattresses were extremely comfortable. While the hotel is a bit older, it was perfect for our needs and budget during our road trip north and south with our dogs. We would definitely stay here again.
Pet
2/10
Poor
10 Jun 2026
Alejandro de Jesús
En pocas palabras sucio, viejo y lleno de cucarachas 😞
Family
4/10
Poor
28 Mar 2026
Iduvina
The picture of the hotel need to be updated.
The room was dirty and sheets had stains.
In addition the hotel says that it is pet friendly but does not mention that they an expensive charge for each pet. I arrived 20 minutes early and they would not let me in even though hotel was empty.
Pet
10/10
Exceptional
17 Mar 2026
carlos
Everything was great only need switch the coffee brand because tastes like old and burned
Friends_and_family Family
8/10
Excellent
07 Mar 2026
Santillán Benítez
La habitación tenía una puerta extra que no daba hacia ninguna parte y el baño se sentía bastante viejo
Partner
4/10
Poor
12 Jan 2026
Yesica
My reservation had to be reentered in system. I requested a king or queen single bed. The attendant asked which I preferred double or 1 bed. I replied. One bed. Gave me the key and it was a double bed room. I went down to clear it up. She gave me a king bed but the ac had a wet towel under it. Only had one towel for my husband and I. It was not a great check in. Towels were not very white. Bathtub was a bit slippery could use a plastic shower mat option. Which didn’t.
Business
6/10
Pleasant
06 Jan 2026
Andrew
This hotel is over-priced and low-quality. While the staff was nice, the property was run-down and faulty.
Business_and_leisure Family
8/10
Excellent
30 Dec 2025
Sandra
Good facility, nice staff, good breakfast
Partner
2/10
Poor
20 Nov 2025
Christopher
Staff was nice . Place wasn't that. The place was run down. The shower was bad.
10/10
Exceptional
08 Sep 2025
Diana Ruby
All good
Business_and_leisure Family
4/10
Poor
01 Sep 2025
JC
Doesn’t exist any kind of maintenance
6/10
Pleasant
17 Jul 2025
Juan Manuel
Shower head was never fixed
6/10
Pleasant
14 May 2025
Cristhian
Poor conditions and facilities in general. Front desk Staff could be a bit friendlier and more supportive, invoicing process when checking in/out was not clear/easy enough. Security guys on the other side were kind and friendly.
Business_and_leisure Family
10/10
Exceptional
13 May 2025
Paola
Excellent place to rest
8/10
Excellent
08 May 2025
Carlos
The hotel is nice but it is showing its age, the only issue I had was that my room was not ready, I arrived at 540 pm and had to wait till 630.
Leisure Pet
10/10
Exceptional
04 May 2025
Jose
There was a really good stay ,, tnk's
6/10
Pleasant
21 Mar 2025
vanessa
Online it says laundry for family and when we asked they said no . Also they painted with oil paint and we could smell it all night
Leisure Family_with_children
10/10
Exceptional
05 Mar 2025
Gregory

I would stay again.

Clean, comfortable bed. friendly staff.
Self
10/10
Exceptional
24 Sep 2024
juan
A little outdated
Leisure Self
10/10
Exceptional
08 Jun 2024
Ricardo
Bien
Business Family
8/10
Excellent
09 Apr 2024
Diana
Buena ubicación, cerca de tiendas
Leisure Family
10/10
Exceptional
18 Mar 2024
Edin
Pillows
10/10
Exceptional
14 Aug 2022
David
It was just ok. but the best option in the area for my needs. I will most likely stay at NH Coatz if i am made to return to Coatzacoalcos.
Business_and_leisure Partner
10/10
Exceptional
22 Dec 2017
Verified traveler

Excellent

Nice place very good location and staff I like thanks very good
8/10
Excellent
18 Oct 2017
Daniel

Relaxing and safe weekend in Coatza.

Short business trip but NH helped to make it pleasant.
10/10
Exceptional
22 Apr 2017
Verified traveler

Was very impressed with friendliness of the staff.

The breakfast buffet was excellent. The staff was great!!!
8/10
Excellent
14 Dec 2014
Luis Fernando

Welcome Stay

Very Nice Hotel for business and pleasure
8/10
Excellent
05 Dec 2014
Verified traveler

Very Good Stsay

The hotel is well located, quiet and clean
2/10
Poor
14 Aug 2014
Giargue

Bad experience!!

Very unpleasant stay, first day no towels in The room, second day no cable TV. To conclude They elimited th gym and they screwed up my bill. Wont stay there anymore.
4/10
Poor
27 Dec 2013
Justin

Overpriced Average Hotel

We were very disapointed that the work out room and other amenities advertied either, were not working or did not exist, upon our arrival. The front desk offered us passes to use a gym across town but we did not have the time to venture. I used the computer near the elvator for a convenience. The internet worked as well. Breakfast was expensive for blah blah and we wished we tried the restaurant across the street. We felt the facilities, service, room, and amenities available to us was worth half what we paid. Nonetheless, we showered, slept, ate, and moved on.
4/10
Poor
27 Oct 2013
Verified traveler

Good location

Good location for shopping malls and restaurants.
6/10
Pleasant
08 Jul 2013
RT

NH Coatzacoalcos

Not a bad place for the money but it could be better. The staff was ok, nothing outstanding. The pictures you see online are probably from the best room they have, my room look good but they forgot to remodel the bathroom. The whole place has been remodeled it looks like it was a different hotel before. But again it was OK for the money.
2/10
Poor
27 Mar 2013
Verified traveler

Hotel maintenance is an issue.

For a relatively new hotel, its lack of maintenance is a surprising problem. After checking in, hotel room card would not open our door, so had to change rooms. The card reader in the door was not functioning. The 2nd room given to us had very strong cigarette odours, so we had to request a 3rd room. This one was better, but had loose main door that rattled all night hitting the door latch. Asked reception for a spare pillow, and they sent up the lumpiest pillow I have ever seen in my life. Bathroom fans and window mounted air conditioners work, but are very noisy. Hotel was much cheaper than others in Coatzacoalcos, but now I can see why. It is not the fault of the staff, but I am disappointed with ownership and the NH brand for lacking attention to detail, especially with the lack of maintenance of what should be a much better hotel. I am usually not fussy with a hotel experience, but this time I came away unsatisfied with this particular hotel and will gladly pay a bit more to stay in a better place next time.
Family
8/10
Excellent
21 Mar 2013
George

Easy place to be around

It was OK, close to good restaurants and the beach
8/10
Excellent
18 Mar 2013
George

Easy to reach and convenient location

Maintenance problem, require their services three times, to resolve the issue
8/10
Excellent
16 Jul 2012
JLRC

very good experience

The staff is really friendly and tremendously helpful, the location was perfect for me because I went on a business trip. I will go back to that same hotel in my next trip.
8/10
Excellent
24 Jan 2012
Verified traveler

Ok

Ok, for the value
6/10
Pleasant
06 Dec 2010
Diesel doctor

Business in Coatzacoalcos

The hotel is clean and the room was very comfortable. the exterior and the lobby are a bit run down but the room easily compared with a basic business hotel in the US (Holiday Inn - Ramada etc)The restaurant was not very good but the Bennigans next door make that a non issue. Free Wifi. No pool. i will stay there again.
6/10
Pleasant
26 Oct 2009
Mayan Adventurer's

OK for staying overnight while traveling

Hotel was good for us being that we only needed a place to crash while traveling. Pros: Good service, clean rooms, Free Wireless Internet, easy to check-in/out, good location. Cons: No hair dryer for my wife and the bedding was not great. Overall, we were quite satisfied.
Family
8/10
Excellent
27 Jul 2026
Jorge
El hotel es bueno cuenta con todos los servicios y es excelente sin embargo lo único que podrían mejorar es el aspecto del hotel pues parece un poco descuidado y sin mantenimiento en lagunas cuestiones por todo lo demás todo bien
10/10
Exceptional
24 Jul 2026
Giovanna Stephanny
El tiempo que estuvimos ahi todos fueron muy amables, las señoras de limpieza siempre estaban al pendiente de lo que nos hacia falta y la Chef siempre muy amable todo lo que cocinaba esta delicioso. El unico punto es que los cables donde esta conectado el aire acondicionado estan expuestos y los aires ya estan algo viejos y de repente no daban mucho aire
2/10
Poor
19 Jul 2026
Javier
Hotel antiguo. Necesita mantenimiento. Bañera deplorable, mejor que la quiten. Servicio de la gerencia, pésimo. Se le solicitó mediante la aplicación un apoyo en un cambio en la reserva y se cerró a que no y no fue posible llevar a cabo el cambio por ellos con una afectación para mi. Ahora si que la aplicación con sus políticas y el hotel con las suyas y todos cerrados y el huésped... Bien gracias.
Business
8/10
Excellent
18 Jul 2026
SERGIO
Está en un lugar seguro tiene buen precio y cómodo.
6/10
Pleasant
16 Jul 2026
Juan Antonio
No compartieron el internet, no respetaron reservación.
Business
8/10
Excellent
09 Jul 2026
María De Los Ángeles
El desayuno estaba muy bien , pero las condiciones de las toalas estaban muy desgastadas y el aire acondicionado no enfriaba tanto pero la amabilidad del personal estuvo de 10.
Business
4/10
Poor
07 Jul 2026
Rosalía
Las habitaciones han decaido mucho, el aire acondicionado mucho ruido, la taza del baño un poco amarilla, ha decaido el prestigio de la cadena de NH, el estacionamiento en el suelo con baches. No volvere a hospedarme en Cd del carmen.
10/10
Exceptional
02 Jul 2026
Francisco
Muy bueno el desayuno y el personal que te atiende
Friends_and_family Family
6/10
Pleasant
11 Jun 2026
JOSE MANUEL
NO ME OTORGARON FACTURA FISCAL, ARGUMENTANDO QUE LA PIDIERA A HOTELS.COM
Self
8/10
Excellent
30 May 2026
Miguel Angel
Excelente servicio del personal
No tiene Contactos eléctricos cerca de la cama
El checo out se me hace muy rapido a las 12 del dia
Self
2/10
Poor
26 May 2026
GLADYS
No quisieron emitirnos factura, la reservación fue por expedia, pero en todos los hoteles expiden facturas sin importar porque plataforma reserves
Partner
8/10
Excellent
14 May 2026
Jennifer
Habitación muy amplia y limpia
Business
8/10
Excellent
12 May 2026
manuel
Personal atento, y estacionamiento accesible
8/10
Excellent
29 Apr 2026
JOSE MANUEL
Excelente valor por el dinero...

En mi opinión solo le hace falta mantenimiento, renovar pisos, accesorios de los baños, etc.
Self
8/10
Excellent
25 Apr 2026
Gustavo
el bufete esta demasiado pobre
Pet
10/10
Exceptional
20 Apr 2026
Gerardo
Todo excelente
Business
8/10
Excellent
06 Apr 2026
LUIS
La atención de todo el persona excelente, las instalaciones están super descuidadas todo se ve viejo
Partner
2/10
Poor
06 Apr 2026
Claudia Elena
El chef del desayuno perdió la sonrisa la olvidó quién sabe dónde solo se cargó la cara larga y grosero. Recepción parece que de verdad tiene mala vida pobres.
10/10
Exceptional
04 Apr 2026
Martín de Jesús
Muy rico el desayuno me sorprendió, muy buena ubicación… me quedaría sin dudarlo nuevamente…
Friends_and_family Family
4/10
Poor
01 Apr 2026
Sandra
Las instalaciones viejas
Solo había 1 toalla y éramos 2 personas por cada habitación
Nunca contestaron en Ama de llaves
El A/A hacía muchísimo ruido
No volvería y NO LO RECOMIENDO
Friends_and_family Family
10/10
Exceptional
30 Mar 2026
Karen Michelle
La habitación estaba limpia, un poco descuidada la sección del baño en donde no cerraba bien la puerta y tenía algunas grietas la barra donde se coloca el lavabo, muy cómoda la cama, y buen espacio. El desayuno estaba bien aunque muy poco variado al ser buffet pero buen sazon. Zona de estacionamiento con buen espacio.
Self
4/10
Poor
30 Mar 2026
Artner
Aunque el hotel está volviendo a operar el mantenimiento y el estado actual de la propiedad es muy malo necesita mucho mantenimiento desde los apagadores, camas, puertas ventas cortinas. Tienen un reto bien grande; pero el grupo hotelero es muy fuerte y podrán llevarlo a un nivel muy bueno
Business Self
2/10
Poor
06 Mar 2026
FRANCISCO
The room smelled awful as soon as I walked in — a mix of old, dirty, and smoky odors. The towels were extremely worn out, falling apart, and no longer white. Although the room was clean, it desperately needs maintenance: rust in several areas, peeling vinyl flooring, and a bathroom in poor condition. There was also no hot water. The most disappointing part was the attitude of the front desk and restaurant staff. The only positives were the food and the basic cleanliness of the room, despite its very outdated condition.
Self
2/10
Poor
02 Mar 2026
David
Si vas de trabajo no te hospedes aquí… se solicito factura del hospedaje y jamás me fue enviada y cuando marcaba a recepción solo me dieron largas y se tiraban la responsabilidad entr la de la mañana y la de la tarde… hasta que la chica del turno matutino sin darme explicación me dejó en espera y jamás me respondió las llamadas
Self
8/10
Excellent
07 Feb 2026
Karla Imelda
Todo muy bien el personal muy atento y las camas muy comodas y el desayuno muy rico
Leisure Family
10/10
Exceptional
30 Jan 2026
patricia
Todo excelente !!!!
Business_and_leisure Family
6/10
Pleasant
29 Jan 2026
Julieta
Es un hotel muy viejo y descuidado, sus fotos yo creo q son de hace siglos, cuando se inauguró porq no se parece a lo actual.

Las Toallas viejas y rotas, eso si secan muy bien 😅.
La madera de las puertas hinchada y no cierran bien, la tina de baño manchada de q no la lavan bien.

De hecho cuando llegamos la ropa de cama, estaba sucia, manchada y con olor de días de ser usada y no lavarse, si deben cambiar al responsable de la limpieza definitivamente.

Nos tuvieron que cambiar de habitación. Y bueno la otra era lo del baño.

Lo bueno es q aceptan mascotas con costo extra de 450 pesos.
Leisure Family_with_children
8/10
Excellent
25 Jan 2026
MARBELLA
La habitación es amplia, muy limpia. El colchón y almohadas aceptables. El hotel es antiguo y el clima hacía algo de ruido. Le hace falta mantenimiento en general. El persona es muy amable y atento. El desayuno incluido es bueno y variado. Y cuenta con estacionamiento amplio en las instalaciones del hotel.
Partner
6/10
Pleasant
22 Jan 2026
JOSE ANTONIO
Terrible!!
10/10
Exceptional
20 Jan 2026
LUIS RAUL
Muy buena atencion por parte de su mostrador
Business_and_leisure
10/10
Exceptional
18 Jan 2026
JORGE MARTINEZ
Me gustó la amabilidad del personal la habitación el piso estaba ya un poco desgastado considero que ya lo deberían cambiar el desayuno nos gustó mucho la verdad muy completo
Friends_and_family Family
8/10
Excellent
04 Jan 2026
Jose Ramon
El personal, muy atento
Leisure Family_with_children
8/10
Excellent
25 Dec 2025
Edgar
El lugar está muy bien ubicado
Leisure Family
10/10
Exceptional
22 Dec 2025
Armando Alejandro
Excelente estancia
Leisure Family
2/10
Poor
21 Dec 2025
Marcelo
Bien en general, Buen servicio y alimentación
Leisure Family
2/10
Poor
20 Dec 2025
Donovan
La reservación
4/10
Poor
20 Dec 2025
Maria
Lo unico bueno fue el personal de recepcion y que es pet friendly; la cama mal; sin mantenimiento; el aire acondicionado MUY ruidoso; no habia agua caliente; pedi una segunda toalla y nunca la subieron. .
Friends_and_family Family
2/10
Poor
19 Dec 2025
Roxana Paulina
No recomiendo ni pararse por Coatzacoalcos , parece zona de guerra muy feo
10/10
Exceptional
13 Dec 2025
Pedro
Incluyan el desayuno en su estancia….
Business_and_leisure
10/10
Exceptional
08 Dec 2025
Francisco
Si
Business
10/10
Exceptional
30 Nov 2025
Alan
Excelente la estancia, lo recomendaría
Business_and_leisure Friends
2/10
Poor
23 Nov 2025
HECTOR MANUEL
Pésimo todo; casi media hora para el check in, malos olores, habitaciones descuidadas y en el check out no me dejaban ir porque según ellos no estaba pagada la habitación a pesar que contaba con mi recibo de pago. Personal pésimamente capacitado
Leisure Family
10/10
Exceptional
20 Nov 2025
jean claude
Oui
Partner
8/10
Excellent
29 Oct 2025
Eduardo
Todo bien, excepto una recepcionista que al parecer le falta capacitación
8/10
Excellent
12 Oct 2025
Ricardo alonso
Muy bonito
Leisure Family
8/10
Excellent
08 Oct 2025
Eduardo
..
Business Partner
8/10
Excellent
08 Oct 2025
Miriam
Buena estancia
Business_and_leisure Self
8/10
Excellent
06 Oct 2025
Miguel
buen hotel con buenas opciones para hospedarse
Business_and_leisure Self
8/10
Excellent
02 Oct 2025
Ivana
Me agradó la estancia.
Business_and_leisure Family
10/10
Exceptional
15 Sep 2025
Conrado
Muy buena relación precio y calidad. Todo muy bien y volvería a hospedarme nuevamente
Leisure
10/10
Exceptional
24 Aug 2025
NORMA
Bueno y cómodo
10/10
Exceptional
24 Aug 2025
ARANTXA JULEN
Está limpio pero ya están muy maltratados o viejos el mobiliario y piso del cuarto
Leisure Pet
6/10
Pleasant
20 Aug 2025
MARCELA
Fácil acceso
Lo que no me gustó fue que en internet decía que tenía vista al mar. cuando reservé y cuando llegue solicité vista al mar. No me dieron y ni siquiera me informaron de eso.
La srita de la recepción da muy poca información.
En l aTV no se puede acceder a internet ni aplicaciones como Netflix
Leisure Partner
10/10
Exceptional
20 Aug 2025
EDER MANUEL
Muy bien y petfriendly
4/10
Poor
13 Aug 2025
César
Las alfombras del hotel, viejas y sucias
El aire acondicionado muy ruidoso.
El elevador daba desconfianza, tenia entreabierta la puerta, por lo tanto riesgoso
El cafè de maquina del restaurante muy dulce y sin sabor
Leisure Family
6/10
Pleasant
09 Aug 2025
Verified traveler
Al llegar encontré una lata de cerveza abierta en el frigobar y no había jabón para bañarse tuve que pedir lo llenaran
Business
2/10
Poor
07 Aug 2025
Jose luis

NO VAYAN A NH COATZACOALCOS

El check in… no encontraban la reserva.
El cuarto estaba sucio, las sábanas manchadas de sangre. El piso roto por el agua del AC.
Descuidado en su totalidad, los elevadores no servían.
Partner
8/10
Excellent
30 Jul 2025
Cynthia Cordova
Le hace falta mejorar en el mantenimiento de la habitación, el aire acondicionado no se podía regular, estaba bloqueado, la cortina estaba descolgada de un lado. Le hace falta una remodelación o mantenimiento.
Leisure Family_with_children

Location & surroundings

NH Coatzacoalcos
Av De Las Palmas 2, Col. Paraiso, Coatzacoalcos, Mexico

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NH Coatzacoalcos

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