Name: Charme Hotel Villa Principe di Fitalia
Address: Traversa Tonnara Terrauzza, 38, Siracusa, 96100, IT

8/10

Excellent

06 Aug 2021

Markus

Nice premises and helpful service

Nice location about 15-20 min drive from Syracuse town. Had some issue with a waiter serving the wrong items, but the hotel was kind enough to give us that for free, plus a nice bottle of wine that we had selected.

Big pool area for both our hotel (the 4 star one, that Hotels.com have not updated yet) and the 5 star one. Great breakfast as well. Just miss the porridge which is more non existent all over Italy.

Partner

10/10

Exceptional

19 Sep 2019

Laura

Resort stay AND/OR jumping off point

Excellent. Perfect jumping off point to enjoy historic Siricusa and especially Ortygia. Free parking and excellent free breakfast. 12 min to a car park that's reasonable and walking distance to everything. Better than staying in town where it's crowded and parking complicated. Helpful staff and lovely property if you want to relax for a bit.

Friends

8/10

Excellent

09 Sep 2019

Verified traveler

The swimming pool is absolutely fantastic
There is also a tennis court in good condition, but you have to pay extra. The restaurant is also very good and has live entertainment at dinner time.

Leisure Partner

10/10

Exceptional

27 May 2019

Mary

Oasis of Perfection

Could not fault the hotel. Can only praise enormously.They gave us a free upgrade! Homemade biscuits delivered to our room . Helped enormously with our plans. Shuttle into Siracuse was such a bonus. Staff exceptionally pleasant & helpful. Room so pristine & 2 bathrooms- no marital distress!. Breakfast exhibited huge variety . pool inviting.

Partner

10/10

Exceptional

25 Apr 2019

Mark

An unexpected treat near Syracusa

This 5 Star Spa Hotel was magnificent in every way. The actual spa facilities were all world class, including amazing options for children. Breakfast was exceptional. The bartenders knew what they were doing. The only downside was location if spending time in Ortigia is a priority. The hotel offers a free shuttle or will arrange taxis...less than 20 minutes away. The staff was warm, professional and quite helpful.

Friends

8/10

Excellent

25 Oct 2018

Verified traveler

Nice

nice. One night no air con and quite a dark room but staff very good and moved room. Excellent free shuttle to ortigia. Sauna should be free to guests not additional high charge of €40+ per session . Nice clean hotel, good breakfast

Partner

10/10

Exceptional

11 Oct 2018

Peter

Relaxing stay

A couple of pleasant days checking out Ortygia and the old town... pool time at the resort was relaxing and was welcome after 5 weeks travelling in Europe... beautiful resort ... surrounding neighbourhood is agricultural and somewhat rundown... the resort especially the newer side is quite up scale

Partner

8/10

Excellent

09 Sep 2018

PwterB

Great spa hotel located in quiet area

Excellent service friendly staff great shuttle service to ortigia and beach great saving on taxis . Great comprehensive breakfast only downside expensive drinks and evening meals

10/10

Exceptional

05 Sep 2018

Jane

Great Hotel, expensive meals

This is a wonderful hotel. The staff are all very friendly and helpful. The breakfast (included) was the very best choice possible and all really fresh and continually topped-up. The free shuttle to a local beach and into Syracuse/Ortiga is a brilliant service. The swimming pools and sun beds are fantastic. You do not have to eat in the restaurant, but there is no where else walkable at all nearby. We found the food to be expensive for what it was - 15 Euro for just 6 small pieces of ravioli for example ! Sides all have to be paid for separately too. Don't let that put you off staying at this gem of a hotel, but do be prepared.

8/10

Excellent

13 Jun 2018

Verified traveler

Make sure you know what you are getting

This hotel is in two parts and their website only really covers the other part - The \"Wellness\" hotel. That part is very modern and has excellent facilities that residents of both parts can use. However, the \"Hotel\" refers to the older part. One of the staff said that this is in fact only 4 star and its facilities would suggest this. The room we had was in fact a conversion of another, non-bedroom, type of room, maybe a conference room? The conversion had been done well but lacked a few details, most importantly on the safety side. There was no telephone and no fire sensor or break glass alarm point so if someone fell ill during the night, had a fire or an intruder, there was no way of contacting the staff without a 100 yard + walk. I raised my concerns about the lack of safety facilities and was told that it complied with Italian law. That maybe be the case but it is not what one would expect. Other major annoyance was the number of flies around both properties, being worst at the older part.

On the positive side, we found the staff most helpful and friendly, willing to do what they could to make your stay pleasant.

So, finally, Expedia should not be selling the \"Hotel\" as a 5 start property as we did not have a 5 star room.

10/10

Exceptional

14 Apr 2018

Barbara

Good facilities and excellent service.

The staff at the hotel were friendly and helpful. They genuinely wanted to do small things that made a difference such as setting up a breakfast table in the sun or ordering a taxi. They also found and looked after a wallet one of us left in the room by accident and everything was returned. So a big thank you from us.

8/10

Excellent

06 Oct 2017

David

Clean p- Modern Hotel

Nice clean modern Hotel with good facilities. Some bedrooms are apart from the main Hotel across a road -( beware when crossing as visibility is poor and cars drive too fast) The bedrooms in the separate accommodation are old and rather dated. However clean and well maintained. Advertised as a superior room with balcony - somewhat questionable however.
A picture of theHotel showing a beach and sun umbrellas is rather misleading - Hotel is 5-10 minutes drive to the beach.
The Hotel is some 20 minutes drive from Saracusa.. Roads in the area are extremely poor with numerous potholes and some unmade areas. If renting a car beware of these potholes which can ruin tyres etc.

10/10

Exceptional

20 Sep 2017

marion

Great hotel

Loved it
Our favorite

Partner

10/10

Exceptional

11 Aug 2017

PHILIP

Very good stay, outstanding pool area and spa was beautiful. Courtesy bus was very useful to get into Syracuse (20mins). Very enjoyable stay and helpful front desk. Polite and friendly staff, not always a given in this part of the world.

Family

10/10

Exceptional

02 Aug 2017

chris

Luxury Hotel with huge pool

Two sides to the hotel separated by a minor road. The 5* side had the huge outdoor pool, indoor pool, extensive gym and main hotel complex. We were based on the 4* side in the original hotel villa which was beautiful, clean and modern. We stayed in a family room which was fine for a family of four- room was air conditioned. Brilliant breakfast and good lunch options by the pool during the day. Great friendly staff but the best thing was the free shuttle service into beautiful ortigia which was perfect for evening meals. You don't want to be driving into Ortigia due to the traffic, so this saved significant taxi fares. Ortigia has many quality restaurants down winding streets and the harbour has done cool bars overlooking the super yachts

10/10

Exceptional

19 Jul 2017

Marina

Bella Principe di Fitalia

Older converted villa (quirky & comfortable) and small modern spa hotel, one business, on either side of a country road. 20 mins drive to Syracuse. Superb staff, immaculately clean, good food with lots of choice, lovely pool /gardens.Shuttle provided by hotel to/ from Syracuse several times per day...just book in advance. Spa good with reasonable prices. Well equipped, air-conditioned hotel gym. Had a terrific stay & would recommend.

Family

10/10

Exceptional

10 Jul 2017

Helen

Classy hotel

Great location for visiting Syracuse with a free shuttle bus service to make it east. Oryigia sca real sweet spot for walks ng around. The hotel has two lovely swimming pools. The arranged a great transfer to a local beach club for us. The staff couldn't have been more helpful. Great breakfast buffet spread. We had a couple of good massages.

Partner

10/10

Exceptional

27 Oct 2016

Edward

Great relaxing hotel. Fantastic breakfasts. Very big ourdoor pool.

Partner

10/10

Exceptional

02 Aug 2016

Theresa

Great service in a pretty location

Wonderful, very nice staff and a car to take you to the beach and collect on demand. 15 mins by shuttle to Syracuse so easy to have a quiet or busy experience in the same day. We loved it!

Partner

10/10

Exceptional

09 Jan 2016

Lin

Perfect hideaway

Once you find the hotel which was on a beaten path, you'd be heart struck with the serenity and beauty of the sicilian countryside. One side of the property is traditional sicilian where we stayed at and very happy with. perfect and tasteful deco, comfy beds, decent sized bathroom and good toiletry. the other side of th property is the communal area, spa and restaurant. perfectly modern yet with an elegant italian spin. sitting outside the lounge area with a view of the nicely arranged garden and swimming pool sipping orange juice can't be more satisfying. breakfast is amazing with lots of selections. front desk is super helpful and friendly. she even worked late into the night helping us separate a large bed into two single ones as we reserved. Our group of five can't say enough good things about this 4-star hotel and 5-star spa property. Perfect hideaway for peace of mind and relaxation.

Family

8/10

Excellent

21 Oct 2015

zoe

Exceptionally friendly staff

Beautiful old building. Very comfortable and huge new spa area.

Partner

10/10

Exceptional

15 Oct 2015

Verified traveler

excellent hotel

excellent hotel, good restaurant, staff very friendly, wonderful facilities

10/10

Exceptional

02 Aug 2015

Verified traveler

Absolutely worth it!

It was an excellent stay! Beautiful hotel, professional staff, lovely room...basically everything was perfect! Will definitely return!

Partner

8/10

Excellent

15 Jul 2015

David

Quiet, relaxing break

An out of the way place for a B&B stay near Siracusa, with character and charm. We stayed in the old house rather than in the new apartments and chalets across the road associated with the brand new Spa facilities. Self service breakfast at the old house site had a wide selection of foods to suit most tastes. Used the old house pool daily-clean, quiet and deep enough for diving into. There is a shuttle service to a private beach 10 mins away-transport and entry at no cost. Room was clean, bed comfortable and shower usable. Complimentary bathing towels and air-con was a blessing. Room had a small balcony (no view) but no chairs to use to relax outside. There was however a nearby roof patio with fixed pergola and rattin furniture to use.
Points to watch-literature confusing about the room fridge contents-suggested free but not so! Also evening meal needed to be selected in the morning and taken over at the Spa facility. The bar was also there so no convenient refreshments outlet by the old house pool. Transport to Siracusa needed to be booked well ahead of each visit. No complimentary hand soap in the bathroom so we used the shower gel provided instead. Menu was limited and relatively expensive-watch the two Euro charge for bread, which is not mentioned anywhere on the menus that we saw. Recommend that each room has a snagging list left in it for guests to complete for suggested improvements-for instance our shower door did not shut properly, which could lead to water damage.

Partner

8/10

Excellent

27 Jun 2015

istanbulcouple

nice hotel for silence, pool and beach\n

nice hotel with good price.beach is good.garden and pool are beatiful.

Partner

6/10

Pleasant

01 Jun 2015

Jim

Dis-functional

The hotel is split across a road with the old part now not supported by customer services such as reception, staffed bar, catering etc. To get services you have to cross to the new, nearly complete building and ask for waiter service. This lets down what is a quite quaint older hotel which with better service would be a comfortable place to stay.
The modern hotel being completed across the road is where you breakfast and enjoy spa facilities. This part of the hotel is a bit sterile and sole-less, more akin to a swiss medical centre than a place to relax.
Their own private beach was not available in last week of May as too early in the season so you had to pay for use of another private beach.

6/10

Pleasant

19 May 2015

Frank

One Night in Siracusa

The facilities were impressive access was not. we ate at the restaurant (6 of us) and wait staff was very slow and we had incorrect items on the bill.

8/10

Excellent

04 May 2015

John

Friendly hotel with excellent cuisine

A very welcoming and unspoilt hotel. They make excellent pre-dinner cocktails and the food is superb. There are bicycles free to use and it is only a fifteen minute cycle to an excellent sandy beach called Arenella. Any problems, just ask at reception and you get immediate and efficient help. I will recommend this hotel highly to friends and acquaintances.

8/10

Excellent

21 Feb 2015

Chris

Lovely informal & relaxing but well out of the way

A charming hotel set in lovely grounds. It is 15 minutes and a 15 euro trip from Siracusa so its location may be its biggest drawback for some. The staff were very helpful and personable. The room was unspectacular but was warm and clean. It had a good shower and we slept well. We struggled with the Wi-Fi but I am sure if we had been accompanied by any of our teenagers, that would not have been the case. We didn't take advantage of the Sauna or Spa treatments and the pool was still drained when we visited so I cannot comment on them. The cold buffet breakfasts were superb (and the staff would happily fry an egg if you wanted too). The shuttle into Ortigia was a neccesity and it was a shame that the first one in the morning wasn't until 10:30 (the last one back was at 22:00). The shuttle never let us down. I would recommend the hotel to those who want to unwind or who have hired a car but not to those who want to use it as a base for touring about by bus or train.

Partner

10/10

Exceptional

10 Dec 2014

Verified traveler

Lovely hotel in a quiet location.

Solo traveller, late November 2014.
The hotel is located in a rural location approximately five and a half miles south of Syracuse. They currently have some building work going on opposite which is to be a large spa associated with the hotel and, I believe, owned by the same people. It is possible to tell that work is going on for the spa, but it is so unobtrusive that it is only noticeable visually after you have left the hotel grounds, and not in a particularly negative manner.

The facilities are clean and well maintained with very friendly and helpful staff. I had no problems during my time there that had any negative impact on my stay.

A short walk away is the coast, which is signed for public access, sports, and swimming, though I did not venture out into the water given the time of year. The hotel has its own private beach and, although I did not visit, I imagine that it would be as well maintained as the hotel and probably a better choice than the public beaches which all seemed to suffer from an accumulation of flotsam and jetsam.

I would recommend the hotel for couples and families with access to transport. I would advise anyone going to seriously consider renting a vehicle for getting around. The hotel offers complimentary transfers to and from Syracuse if you give notice on the previous day. The transport is clean, quick and courteous, but I expect that having a vehicle at your own disposal would widen the experience of Sicily significantly.

10/10

Exceptional

23 Nov 2014

simon

short break

myself and my partner recently stayed at this hotel and the staff were amazingly helpful nothing was to much trouble for them .they also said that next year that another part of the hotel would be available for spa,s massages etc and I am definatly looking forward to going back ,personaly I can not find any fault with the hotel

Partner

10/10

Exceptional

16 Nov 2014

Dan W

relaxing sicillian getaway

the hotel and grounds were very nice. The staff were very friendly and would help in any way possible. it was my birthday during our stay and as the hotel staff had taken a passport photocopy for records they had noticed that it was. On the day two of the staff members bought a very nice sicillian birthday chocolate cake and 2 x glasses of prosecco to our room which were free of charge which was very good of them. Our room was very clean and comfortable and recently refurbished as the smell of new wood and paint still lingered in the air. The hotel facillites were adequate with a Spa, Gym and pool on-site. The food was very good as was the waiter service, however it was rather expensive with a 4 course meal working out at €78 per couple which doesn't include drinks or after coffee. Breakfast had a wide variety Italian buffet and was all very good.
overall a very good stay and would highly recommend as a Hotel to stay in while visiting the surrounding areas.

Partner

10/10

Exceptional

27 Oct 2014

Theresa

Beautiful hotel in quiet country setting.

We have just returned from Sicily (October 2014) and were delighted with this hotel. It is about a ten/fifteen minute drive out of the centre of Syracuse. We did not have a car but, their very obliging and free shuttle service into town or to the beach and back to the hotel, made it possible to arrange all the activities and tours we wanted.
All the staff were very helpful and most spoke English and German.
The breakfast was varied and plentiful.
The pool and pool area are lovely and there is a small gym but we were too busy to use them.

8/10

Excellent

15 Oct 2014

BC

Amazing staff that went out of their way!

We only stayed one night. One very helpful gentleman checked us in, gave us excellent recommendations, came up to personally see if he could help with a minor TV issue we were experiencing and couldn't have been more accommodating. When we went to check out the following day, I was disappointed because I wanted to thank him in person for his attentiveness. To my surprise and delight, the woman who checked us out was also very friendly, personable and also gave us helpful recommendations. I think their hotel is a little out of the way, but they completely make up for it with their service and friendliness. As for being a little out of the way, they have a free shuttle to Siracusa (Syracuse), that especially once you see the driving conditions in Siracusa, really is an great service to offer and you might want to consider using it even if you have your own vehicle.

10/10

Exceptional

14 Oct 2014

Big Show

Exemplary service all round.

Lovely hotel, service was magnificent. Relaxed atmosphere. Beautiful, if slightly isolated. Short shuttle ride provided free to the beach or into town. Great food and facilities.

2/10

Poor

28 Sep 2014

Verified traveler

Bad joke?

For two consecutive days I reserved this hotel in Siracusa with Hotels.com which gave me a confirmation answer and the night before I received this letter....
It asked me to call by phone to have a relocation because the confirmed hotel has no availability????
2 consecutive nights as a Gold Member is too much because its the first time this happens to me.
Also the procedure of calling by phone is more complicated than sending a mail.
I had to reserve another hotel by Hotels.com and its really like a bad joke than you ask me now how was my stay.
Please confirme me you didn ' t charge me and explain me why for 2 consecutive days I was changed in a previously aceptes and confirmed hotel.
Sincerely
Nicolás Berthet
Gold Member

Dear nicolas Berthet,

This is an urgent message regarding your reservation with Hotel Principe di Fitalia (1166903) for 9/26/2014.

Unfortunately, the hotel is unable to accept the reservation for your upcoming stay. Due to these unforeseen circumstances, we would like to offer you comparable, alternate accommodations.

Your reservation has not been cancelled, but due to a limited amount of availability, it is very important that we speak with you as soon as possible.

Please contact our Lodging Support Department at 1-866-430-4981 within North America, so that we can help you find alternate accommodations. Our Lodging Support Department is available 24 hours a day, 7 days a week for your convenience.

Please have your Booking Number 460333417 ready so we can expedite your request. We look forward to hearing from you soon.

Kind regards,

Hotels.com® Lodging Support Services

Please do not reply to this email; it was sent from a non-monitored address.

Dear nicolas Berthet,

This is an urgent message regarding your reservation with Hotel Principe di Fitalia (1166903) for 9/26/2014.

Unfortunately, the hotel is unable to accept the reservation for your upcoming stay. Due to these unforeseen circumstances, we would like to offer you comparable, alternate accommodations.

Your reservation has not been cancelled, but due to a limited amount of availability, it is very important that we speak with you as soon as possible.

Please contact our Lodging Support Department at 1-866-430-4981 within North America, so that we can help you find alternate accommodations. Our Lodging Support Department is available 24 hours a day, 7 days a week for your convenience.

Please have your Booking Number 460333417 ready so we can expedite your request. We look forward to hearing from you soon.

Kind regards,

Hotels.com® Lodging Support Services

Please do not reply to this email; it was sent from a non-monitored address.

Dear nicolas Berthet,

This is an urgent message regarding your reservation with Hotel Principe di Fitalia (1166903) for 9/26/2014.

Unfortunately, the hotel is unable to accept the reservation for your upcoming stay. Due to these unforeseen circumstances, we would like to offer you comparable, alternate accommodations.

Your reservation has not been cancelled, but due to a limited amount of availability, it is very important that we speak with you as soon as possible.

Please contact our Lodging Support Department at 1-866-430-4981 within North America, so that we can help you find alternate accommodations. Our Lodging Support Department is available 24 hours a day, 7 days a week for your convenience.

Please have your Booking Number 460333417 ready so we can expedite your request. We look forward to hearing from you soon.

Kind regards,

Hotels.com® Lodging Support Services

Please do not reply to this email; it was sent from a non-monitored address.

10/10

Exceptional

22 Aug 2014

Jude

Quaint hotel with superb staff and service.

The unique hospitality provided by the hotel staff with its free shuttle service to the beach and to Ortigia make your stay truly welcoming and relaxing. The pool temperature is delightful. Food varied and plentiful. A great place to stay!

10/10

Exceptional

12 Aug 2014

boz

Great hotel handy for Syracuse and the beach

We spent a couple of nights here whilst touring around Sicily with my family. firstly, the staff could not have been more helpful/ welcoming and the hotel itself is not too large giving a nice quiet feel.
The hotel , pool and facilities were very nice with a great breakfast ( the pastries were so fresh )
We had a car so getting in and out of Syracuse / to the beach was no problem but the hotel runs its own complimentary shuttle service which they do very well and try to accommodate the times you want.
Overall we loved it and would recommend it if you want to stay in the Syracuse area but be out of the main town otself

10/10

Exceptional

23 Jul 2014

Suzie

Lovely hotel with fab pool

Our favourite of the 3 hotels we stayed in on our recent trip to Sicily. Outside of main area but easy to drive to and hotel provides free shuttle service too. Staff were all friendly and helpful. Room and food were great. The pool was fantastic with very shallow part that you could laze in to keep cool in the heat.

10/10

Exceptional

15 Jul 2014

FAMILY (3 )

COMPLETE PACKAGE

HAD READ GREAT REVIEWS ABOUT THIS HOTEL BEFORE BOOKING AND SO WAS LOOKING FORWARD TO AN ENJOYABLE STAY - AND THE RESULT - A REALLY WELL RUN HOTEL, OFFERING FACILITIES & SERVICES THAT FEW BIG HOTELS COULD / WOULD. FREE SHUTTLE TO HOTEL LIDO / CITY - BEST BREAKFAST OVERLOOKING POOL OUTSIDE, VERY FRIENDLY STAFF, ROOM HAD NICE TERRACE, POOL AREA VERY WELL MAINTAINED - IF IT'S A RELAXING HOLIDAY YOU'RE AFTER, THEN LOOK NO FURTHER.

8/10

Excellent

09 Jul 2014

Holiday Trip

Misleading promotion

The hotel was beautiful, the pool and adjacent dining area particularly so. The breakfast was good and the one evening meal we had there during our stay was very good. The lady responsible for the reception staff was particularly attentive but some of her staff appeared inexperienced. The main photo used on this website gave us the impression of proximity to the sea which was miles away and very difficult to find, so much so that the staff who directed us there did not know where it was and there was no parking available nearby when we got there. The African bar pictured is not part of the hotel but they can give you a ticket to sit on a lounge there.

Family

10/10

Exceptional

06 Jul 2014

Whitehouses

Country Comfort

This pretty out of town hotel will work to help you relax or get fit or both! Whether working out in th gym, swimming in the lovely pool or reading in the shade or the air conditioning of your room, this hotel has it all. Cleanliness, service, great breakfasts a nd coffee, multi-lingual concierge and also a free hotel shuttle bus into Syracuse. It even has it's own beach. Take us back soon, please!!

8/10

Excellent

06 Jun 2014

Nigel & Alice

Friendly hotel, great pool area but out of the way

We knew when we booked the hotel it was in the middle of nowhere so no complaints from us on that score - the shuttle into town is great if you want a few drinks in the evening. Breakfast is very good, the pool area is great. The staff are very friendly. The rooms are a little basic for a 4 star - which you expect in European hotels.

Partner

8/10

Excellent

28 May 2014

S

Lovely hotel, staff couldn't do enough for us

Overall great experience. The hotel was nice and the staff were friendly and couldn't do enough for us! The hotel is about 20 minutes out of Siracusa - there is a shuttle but it's definitely easier if you have a car. Breakfast was a highlight- lots of variety. Wifi somewhat sporadic.

8/10

Excellent

02 May 2014

Certs

Very nice hotel in Siracusa

This is a very nice hotel with a lovely staff. It has a beautiful pool, a delicious breakfast and they could not have been more accommodating. The only drawback is that the location is quite isolated and it is 10 minutes by car to anything else. We had dinner there one night and enjoyed it as well.

10/10

Exceptional

19 Apr 2014

Richard

Nice hotel, excellent staff

We enjoyed our stay here and it was good value for money. The staff could not do enough for you, and were helpful at all times. We had bad weather and without the option to use outside tables, things were a little crowded and slow at breakfast on one day. Room was great. This hotel is hard to find especially in the dark and is a 10 miute drive outside Syracuse. However being out of town means it is in a much more pleasant environment. The hotel runs a shuttle bus into the old part of Syracuse several times a day. Would highly recommend the hotel.

10/10

Exceptional

08 Apr 2014

Andreas

Wonderful hotel and staff

My wife and I stayed here at the beginning of April and loved the hotel. The staff was fantastic and the hotel facilities were great (pool, gym, table tennis table and Jacuzzi). Each little room came with a little balcony which we used for afternoon coffees (free all day) and evening drinks.
Unfortunately our fridge was broken, but the staff immediately fixed it and we were given a bottle of wine for our troubles, excellent customer service in my books. Would certainly recommend it.
Location is great if you want peace and quiet. However we found that you definitely need a car if you want to do anything. We managed to only find one bar and one pizzeria but both were a 5 minute drive away, you could walk it but it would take a while.

10/10

Exceptional

04 Apr 2014

Verified traveler

A real gem.

Excellent hotel - all you could wish for in this area. Staff friendly and very helpful. Nice swimming pool. Super restaurant with high quality Italian cuisine. Very enjoyable stay.

10/10

Exceptional

20 Oct 2013

Verified traveler

Beautiful hotel, helpful courteous staff.

Enjoyable stay, with the best continental breakfast ever.

10/10

Exceptional

07 Oct 2013

Zara

Amazing food and excellent service!

This hotel is lovely. We stayed here for five nights in September 2013.

The staff are so friendly and helpful. I recommend having dinner at the hotel as the food was exquisite! There is a good selection of pastas, meat and fish. Dinner was always the highlight for me. There is a good selection at breakfast as well.

The pool area is very nice, although the pool was too cold for me!

10 out of 10, thoroughly recommend!

Partner

10/10

Exceptional

05 Oct 2013

lovers of italy

Friendly peaceful hotel

On approaching the hotel our hearts sank! It's in the middle of farm land down an unmade road however , when you turn into the hotel youare in for a real treat. It's beautiful, a real oasis.

The staff are wonderful, the breakfasts amazing! Perfect stay

8/10

Excellent

04 Sep 2013

Verified traveler

Very quiet location

A lovely restful holiday. Days spent by the pool, at the beach or sightseeing. Great evenings in beautiful Ortygia taking in the sights, having an aperitif and then choosing from a huge number of excellent restaurants at reasonable prices. The hotel has an arrangement with a local beach lido which is very good. We did not realise until we got there that you need to book the shuttle service to go into town and it only runs at certain times, this is not a huge problem but you need to think ahead and plan your day, or evening, the day before or hire a car.

Partner

8/10

Excellent

30 Aug 2013

andy

Great staff, hotel needs a bit of TLC.

Firstly the positives. The staff are really efficient and friendly and go out of their way to be helpful. Couldn't fault them and they are the hotel's biggest asset. The room we eventually stayed in was very clean, light and airy. The pool is good, lots of sun beds, fast wifi that works in all the public areas and can get snacks at all times. The beach shuttle works well and is pretty much on demand. Some negatives - The furnishings are dated and a bit fussy/cluttered for our tastes. The location although technically in a nature reserve doesnt feel like it. The private beach area (4km away) is a raised deck area supported by scaffolding with steps directly down the sea - the sun beds (and people) are in packed like sardines. Sand there is not (although there is on the equally packed public beaches either side). But to reiterate. The staff are excellent.

10/10

Exceptional

22 Aug 2013

Ian

Great service in a fairly remote location

The room was very comfortable and the staff were especially friendly and helpful. It is remote and there isn't anything else in the immediate vicinity but the hotel has a complimentary shuttle service to the beach (including free bed and sunshade) and also into Syracuse - far better than driving!

Partner

10/10

Exceptional

29 Jul 2013

vanessa

Picture Perfect

From arrival to Departure was absolutely great. The staff provided the best customer service I have ever received anywhere. The rooms are clean and comfortable as well as the hotel itself. The food was lovely with a great range to choose from the complimentary breakfast buffet. The surrounding area is beautiful and tranquil for those that want to take a relaxing holiday. I will definitely book this hotel again when going to Sicily 5* service all the way

10/10

Exceptional

28 Jul 2013

Vin

Great hotel for a famly

This hotel was fantastic. The staff were superb, always had a smile on their faces, gave excellent tips and advice and most of all were always ready to help if there was a problem, The hotel is perfect if you have small children as there is a paddling pool style shallow part of the swimming pool and they even have a bambino menu. One tip is that you must have a car as the location is a little secluded and although the hotel offers free shuttles to the beach and town, it is much easier with a car. The hotel offers fresh local seafood every day, breakfast is excellent and they even have free coffee throughout the day. We really enjoyed our time here.

8/10

Excellent

26 Jul 2013

Tony

Friendly Italian country-house hotel.

The staff were welcoming and helpful. A very friendly atmosphere. We were shown a couple of rooms to see which we would prefer. They were generally small with only showers and no bathtub. The bed was comfortable - a great improvement on what we had the previous two nights. The pool was fine and the sunbeds in good condition; not a big pool which could have been crowded if a large proportion of the guests turned up together.
Buffet breakfast was better than adequate with a good selection - they remembered my wife is gluten-free and catered accordingly. The dinners were quite good without being exceptional. Booking dinner ahead was essential but also an indicatiion that meals were being preparted on an invividual basis. Service was prompt and friendly.

10/10

Exceptional

06 Jul 2013

Mike

Two Nights in Siracusa

Our Hotel was excellent. We arrived in time on the first night to enjoy dinner at the hotel and we were so pleased with our meal that we ate at the property the 2nd night as well. We were a little disappointed in Siracusa due to the lack of sights/activities to see, but that had nothing to do with this hotel. In fact, had we known that about the town, we would have chosen to spend our days at this resort-like hotel and just relaxed by the pool. Very calm and relaxing.

10/10

Exceptional

30 Jan 2013

Travis

Very nice hotel and staff.

We enjoyed our stay. One of the most pleasant places we stayed during our vacation in Sicily. Owner was very nice and helpful. The sea is a few minutes from hotel location. You are not able to see the sea from the hotel or from the hotel roof top patio. Very nice restaurant near the hotel on the sea.

Partner

10/10

Exceptional

18 Oct 2012

J family

Wonderful hidden treasure

An excellent find, wound up extending our stay for a full week. Beautifully maintained property, excellent food, excellent service

10/10

Exceptional

25 Sep 2012

Paul

Lovely small hotel in peaceful location

Wonderful breakfasts, very peaceful, beautiful location.

Partner

10/10

Exceptional

20 Sep 2012

adrian

great hotel - but distant

great hotel. excellent front of hotel service. rooms good although the bathroom ventilation could be better. breakfast good. evening meals not the same high quality. much better (and cheaper) to eat in Ortygia - however 10km away. although there is a hotel taxi service, this is at set times. we like to walk in the evenings to local villages etc. this was not possible as the hotel is quite isolated for the person without a car (and no bus service). good service to beach - although again not walkable.overall - a great hotel but need to plan what you want to do if your stop is more than a few nights (and how you do it). ortygia and Noto are a must!

10/10

Exceptional

16 Sep 2012

michelle english

indredible service

This was a welcome relief from our travels. The moment we walked in to the reception we were made to feel extremely welcome by Lavina( not sure if that is spelled properly) but whatever her salary is, it is not enough! She was amazing and spoke English! we only could stay two nights but could have spent the entire vacation at the hotel. Breakfast was fabulous with very attentive staff and the pool! incredible. Hope we have an apportunity to return at this hotel. Location is a little out of the way but the hotel provides free shuttle service to Siracruz and to the beach. Wasn't an issue with us but might be for some.

10/10

Exceptional

28 Jun 2012

Verified traveler

Sicilian gem

The hotel and its staff was a gem of a find. The staff went out of their way to ensure that all their guests have a pleasant stay, at all times they were cheerful and smiling. They organised for us to go to the local lido and organised the shuttle to take and collect us. On our day of departure they allowed us to keep the room until later in the day as we had a late flight home which was a great relief. The pool area is wonderful the water sparkling clean and plenty of loungers.
Finding the hotel after dark was a challenge especially as were are road works which meant we had to take a deviation.

8/10

Excellent

14 Jun 2012

AG

A little haven outside of Syracuse.

A very nice, small family run hotel. The hotel offers some extremely good services, eg. a free transport service into Syracuse and the lido. The buffet breakfast is plentiful and provides a very good choice. & the rooms are of a good size. It has a very pleasant pool area. The staff are very helpful.
The hotel is rather difficult to find but additional sign-age has now been provided.

Partner

10/10

Exceptional

26 May 2012

Mary Jane Kraska

The staff and facilities are welcoming. The food was delicious! We enjoyed the friendly professionalism, the beautiful, serene atmosphere, the pool, and everything about this place. I will return when I come back to Sicily.

10/10

Exceptional

18 May 2012

Verified traveler

Superb hotel - great staff, food and location.

This is a family owned and managed hotel where the owners take great pride in delivering excellent service. The hotel is beautiful, with lovely rooms, pretty grounds. It is in a very peaceful location about 10 minutes from Syracuse.
You can use the free shuttle service to visit Syracuse, the island of Ortigia, the Archaeological site, the Archaeological Museum and the beach. A car is not essential - we used the local bus and train services for several days out. There are free bicycles, which we also used to go to the beach.
The food is delicious - we mostly chose from the fish menu - always wonderfully fresh. Meal prices compared favourably with restaurants in Ortigia/ Syracuse.
Last but by no means least - the staff are fantastic - very enthusiastic and helpful. Indeed this is what made our holiday so special. We shall definitely return.

Partner

10/10

Exceptional

30 Mar 2012

Julia

Too far from town

the hotel and staff were fine, and breakfast was excellent, with great variety. The only reason i would not recommend this hotel is that it is so far from the city. This might appeal to some, but it's a major deal to get to the sights of Siracusa. Couldn't just walk out the door, and stroll to anything of interest.

10/10

Exceptional

30 Oct 2011

Verified traveler

Fantastic Place...would recommend it 100%

Wow what a great place...a warm welcome, comfortable room and one of the best hotel restaurants I have eaten in....fantastic experience..recommended 100%

10/10

Exceptional

11 Oct 2011

Pam

Friendly Hotel - good place to relax

Staff very friendly and attentive. Rooms were clean and comfortable. Ideal Hotel if you wish to spend your days relaxing in peace and quiet by the pool. Not much else to do in that area. Evening meals and lunch are available - but choice is limited. Hotel provide a complimentary taxi service to and from the main town which is half hours drive away. The local beach is a ten minute car drive and not 800 metres as stated.

10/10

Exceptional

19 Sep 2011

Jennifer

Great Service

Found the staff extremely helpful, friendly and very polite. Nothing was too much trouble. Were only there for 3 nights but found food good, as was the special evenings laid on. Would certainly return.

Partner

10/10

Exceptional

02 Jul 2011

Ronnie

Excellent stay!

The Hotel is a great place to relax. The staff are extremely helpful and couldn't do enough for us.
The poolside restaurant is a terrific location for both breakfast and dinner.
The fact that it is a little out of the town wasn't a problem as the shuttle bus meant that both Ortigia and the beach were only a few minutes away.

Partner

10/10

Exceptional

02 Jun 2011

Sandra

Fabulous hotel with excellent service and very obliging staff.

Whilst the hotel is approximately 5 km outside Ortigia, it only takes 10 minutes by car to get to the centre. However the surroundings, gardens and pool area are beautiful, which can be a welcome relief after the hustle and bustle of town. A shuttle bus runs 4 times a day.

The hotel itself is very pretty, but the area in which it excells is in terms of the hugely obliging and helpful staff. I have seldom experienced this level of customer care outside the Far East and for this reason, I would have no hesitation to recommend this hotel.

We took our trip in late May 2011 and the weather was fabulous. The hotel only has 22 rooms, so a perfect size and the food is also outstanding.

Book now!

8/10

Excellent

02 Oct 2009

Michael

Quiet hotel withi easy reach of town

Staff very friendly, food good and the only drawback was the size of the standard room. Very small. Very quiet location which we loved.

8/10

Excellent

30 Aug 2021

Antonino

Splendida struttura, colazione abbondante e ricca di prodotti locali. Personale accogliente e super cortese. Se fosse stata sul mare sarebbe stata la vacanza perfetta.

Leisure Partner

10/10

Exceptional

23 Jul 2021

Verified traveler

Personale cortese, camere pulite,
Location stupenda e piscina meravigliosa

10/10

Exceptional

04 Mar 2020

ANA

Excelente hotel ao sul de Siracusa!

Excelente hotel, com piscina, um spa completo, café da manhã delicioso e funcionários muito simpáticos. Fica um pouco longe da praia e da cidade, portanto, é preciso ter carro ou ir com as bicicletas disponíveis no hotel.

Friends_and_family Friends

10/10

Exceptional

26 Feb 2020

Carmelo

Il servizio la cordialità e lo spa la camera la cena la colazione

Leisure Partner

10/10

Exceptional

19 Sep 2019

Mauro

Una rosa nel deserto . Hotel stupendo, dipendenti deliziosi e professionali, 3 belle piscine e spa fantastica.

Leisure Partner

10/10

Exceptional

16 Sep 2019

Renato

Hotelanlage, sehr freundliches personal, gratis parking, nicht so weit vom Meer, sehr ruhig, grosszügiges Frühstück, uvm. Sehr empfehlenswert.

Leisure Self

8/10

Excellent

30 Aug 2019

Giorgio

Ottimo tutto

Family

10/10

Exceptional

23 Jul 2019

Verified traveler

On y retournera. On a apprécié notre séjour

Endroit calme, très propre, accueil parfait tant au niveau hôtelier que restaurant.

Friends

8/10

Excellent

15 Jun 2019

Verified traveler

Accès aux services de l'hôtel 5 etoiles \"Principe di Fitalia\"

Leisure Partner

8/10

Excellent

13 Jun 2019

Verified traveler

Das Hotel liegt außerhalb der Stadt. Ohne Auto kann man nichts erreichen. Der Shuttle Bus muß 6 Stunden vorher reserviert werden. Man sollte sich bei der Buchung bewusst sein, daß es einen \"alten\" und einen neuen Gebäudekomplex gibt. Leider ist das nicht wählbar. Frühstück sehr abwechslungsreich.

Leisure Family

10/10

Exceptional

09 Jun 2019

Verified traveler

4Sterne Buchen dafür 5Sterne Service bekommen Überragendes Frühstück

Leisure Friends

10/10

Exceptional

14 Apr 2019

Verified traveler

Schönes großes Hotel in Ruhelage

Eigentlich hatten wir Unterkunft in Syrakus gesucht, aber für unsere Gruppe von 8 Reisenden mit 5 Zimmern nichts Passendes gefunden. Trotz der Entfernung zur Stadt würde ich es empfehlen. Die großzügige, gepflegte Anlage, die großen Zimmer mit entsprechenden Sanitärräumen, die nächtliche Ruhe, das überdurchschnittliche Frühstück und last but not least das flotte WLAN haben für uns alle einen sehr angenehmen Aufenthalt ermöglicht.

Friends

10/10

Exceptional

19 Nov 2018

Verified traveler

Curatissimo e soddisfacente ad alti valori. Torneremo di sicuro. INAPPUNTABILE

8/10

Excellent

17 Nov 2018

enzo

Hotel carino, immerso nel verde con ottime attrezzature ,, un po carenti di attenzione forse perché in bassa stagione ma nel complesso buono

10/10

Exceptional

16 Nov 2018

Verified traveler

schöne Lage leicht außerhalb ... guter pool
möglichkeit zur Wellness ... super Früghstück
nette leute engagiert .
==> ein guter Ort für Leute die beweglich sind ( nicht reine Strandurlauber ) und historisch-kulturell interessiert sind

10/10

Exceptional

22 Sep 2018

JEAN

Très bel hôtel

Très bel hôtel calme situé à une dizaine de kilomètres d’Ortigia
Grand parking et très belle piscine
Personnel très accueillant

Partner

10/10

Exceptional

25 Aug 2018

Verified traveler

ottima soluzione per relax. SPA ottima

reception eccellente! e si comincia bene.
Ottimo comfort, spazi arredati con gusto. Spazi pranzo e cena ampi ma con privacy dei tavoli. Musica di sottofondo rilassante. Ottima cura dei servizi e degli spazi alberati e prato. Educazione e gentilezza.

10/10

Exceptional

30 Jul 2018

loka

tutto perfetto

Resort fantastico. Tre piscine, una meglio dell'altra. Isolato quindi tranquillo. Camera grande e pulita. Personale super gentile. Colazione fantastica: cibo fresco e preparato anche al momento. Super consigliato. Bravissimi

10/10

Exceptional

25 Jul 2018

Eskil

Great hotel

Great Hotel. Service, food, pool and poolbeds, gym. Everything was great. Hotel has a distance to beach, stores, restaurants and city. But they offer a shuttle to Syracus that we used 3 times.

Family

10/10

Exceptional

21 Jun 2018

Enza

Una meraviglia di posto

Ottimo connubio tra eleganza e confort. Pulito personale cordiale è disponibile colazione eccellente lo consiglio vivamente purtroppo per mancanza di tempo non sono riuscita a visitare la spa ma mi riprometto di farlo quanto prima

10/10

Exceptional

11 Jun 2018

Chiara

Weekend rigenerante

Luogo e struttura incantevole.
Personale discreto ma attento alle esigenze dei clienti. Operatori wellness center qualificati. Cibo di ottima qualità

Friends

10/10

Exceptional

13 Jan 2018

Davide

DA RIFAREEEE

Esperienza magnifica. Tornerò sicuramente in Estate. L'ambiente era a dir poco fantastico. Il servizio letteralmente divino.

Partner

10/10

Exceptional

01 Oct 2017

Daniel

Hôtel calme, confortable. Personnel chaleureux

Cet hôtel est à quelques kilomètres de Syracuse parmi les champs de tomates et de citrons. Des plages sont disponibles à proximité. Une voiture est indispensable (grand parking). L'hôtel est très calme et très bien équipé : 2 piscines extérieures avec transats, fauteuils, coussins, serviettes, ..., 1 belle piscine intérieure chauffée, une superbe salle de sport, une grande terrasse abritée pour manger ou boire un café...
Le personnel est très accueillant et toujours prêt à rendre service.

Partner

10/10

Exceptional

01 Jul 2017

salvo

Una struttura niente male

Ottimo hotel e servizi eccellenti. Io ho alloggiato nella struttura di recente costruzione e ho trovato tutto nuovo ed impeccabile. Ottimi i servizi che offrono e la disponibilità del personale. Giudizio finale ottimo

8/10

Excellent

13 Jun 2017

HELMA

Prima

Prima service heel goed ontbijt!!! Zeer vriendelijke behulpzame mensen. Spreken goed engels.

Partner

8/10

Excellent

24 May 2017

Adrian

Angenehmes Hotel mit zwei Gesichtern

Das Hotel an sich war soweit in Ordnung. Frühstück sehr gut und freundliches Personal

Lediglich das Zimmer war schon etwas herunter gewirtschaftet. Die Nähe zum Meer, die das Titelbild suggeriert stellte Sich als 3 km Entfernung heraus.

Besserer Standard bei den Zimmern (keine offenen Kabel am Fön etc) und wir würden wieder kommen