Name: Maison Ortigia
Address: Piazza San Giuseppe, 25, Siracusa - Ortigia, 96100, IT

2/10

Poor

26 May 2026

Lanchi

Don’t waste your money, this hotel is absolute garbage and the customer service is horrendous. I could not possibly recommend it any less.

We had booked 2 rooms for four people in late April 2026, when we arrived in the early afternoon, we realized that our bathroom was dirty and hairs all over the bathroom tiles and had a very bad smell came from bathroom. We agreed in a friendly manner with the reception that they would fix it while we went out for some food. When we came back in the evening, they had not cleaned the room, we wanted to leave, but it was late in the evening so we had no other choice but to stay and all night we had to open the windows to ventilate the room due to smell coming from bathroom. We complained at check out the next morning, but was met with very arrogant attitude young woman and a man.

Cleanliness: towels and sheets are stained, dirty and smell musty, toilet seat that moves continuously; broken toilet paper holder, broken or defective shower door and consequently water leaks onto the floor with every shower

The only positive note is that it is 10 minute’s walk to central, I chose this place for the location, and that's the only plus

Friends_and_family Friends

8/10

Excellent

25 Apr 2026

S

Convenient, clean and comfortable though a little soulless and hostel-like. The breakfast room was very busy and quite noisy. Beautifully located for exploring Ortigia on foot. Short stroll to the waterfront or the many lovely shops. Nice to have a small balcony and a sea view. Good restaurants nearby.

Partner

6/10

Pleasant

24 Apr 2026

Barna

Sewer stench and roaches in the bathroom ruined everything. The room was clean, the staff polite and helpful, location excellent… But the bathroom…
We also missed fruits an vegetables from the breakfast.

Friends_and_family Friends

8/10

Excellent

06 Apr 2026

Gabriele

Excellent location, easy to find (on foot only, can park in Talete car park then walk 10 mins). Check in easy, staff friendly, offered good advice on local area.

Room functional. A bit run down, some sockets not working, beds variable comfortable (main bed too soft). Bathroom also not glamorous but fully functional, plenty of hot water for shower etc.. Breakfast basic affair but staff friendly and offered hot drink repeats etc

Overall a very well located, perfectly reasonable base for Ortigia, devoid of glamour, but makes up for it in functionality and convenience

Family_with_children

8/10

Excellent

20 Feb 2026

Gideon

The staff was very friendly. The room is basic but comfortable and clean.

Self

8/10

Excellent

07 Feb 2026

Wei

Great location

Leisure Partner

4/10

Poor

04 Feb 2026

Sarah

The location is truly the only positive thing I can say about this place. The building has other residences, and there is a strong smell of smoke throughout. The walls are extremely thin — you can clearly hear people in the rooms around you.

The bed did not have a fitted sheet, only a top sheet, which exposed a very dirty mattress. The bed and pillows were extremely uncomfortable, and overall the room did not feel clean.

I would not recommend staying here.

Leisure Self

10/10

Exceptional

16 Dec 2025

Melanie B

We love the location of this property. It was very close to everything. The room was very quiet.
The breakfast staff were top notch! They were lovely and made the experience more worthwhile.
I would highly recommend this property.

Business_and_leisure Family_with_children

8/10

Excellent

24 Oct 2025

Sunny

Very nice staff, comfortable bed, clean. Beautiful view.
Great location.

Partner

6/10

Pleasant

18 Oct 2025

Mark

Had the most sickening and terrible smell in our room. We were told that Ortigia has trouble with their drainage system, but we had a relative staying in another room and he had no bad smells. We were told they would have somebody check the problem and when we returned that afternoon we found they had put some \"blue Loo\" freshener/ dye into the toilet bowl, but obviously that was gone on the first flush. As they were fully booked they could not move us to another room. Made for a very unpleasant stay. .

Partner

8/10

Excellent

23 Jul 2025

Bobby

Good beach and other swimming spots, with Clearwater and beautiful scenery, unique to this area of Sicily. Sunset is just beautiful, old castles, and forts, if that is something you like!
A lot of food options. You can check out the whole island pretty much in a day by just walking.
Beware of parking constraints. We paid €20 for paid parking for one night!
I highly recommend secure paid parking if you’re driving through.
Hotel was simple, a good value. Breakfast was good.

Leisure

10/10

Exceptional

12 Apr 2025

Joseph

Location, staff and breakfast

10/10

Exceptional

26 Oct 2024

Samantha

Fantastic central hotel with gorgeous views

Leisure Family

10/10

Exceptional

26 May 2024

Ian

Nice place to stay.

Great place and location, fantastic view, and very helpful hosts

Partner

10/10

Exceptional

03 Aug 2023

Colin

Had a warm welcome from Maison Ortigia, and lots of help with parking and logistics. Very smooth experience to park in the old town with their help, easy check-in, nice clean room and fabulous location. Not a 5* hotel, but for a B&B a truly excellent experience. Thanks to the team for a lovely stay.

Leisure Family

2/10

Poor

03 Aug 2023

GARRY

Unappealing building with small, creaky lift to 3rd floor Reception. We had booked a deluxe room with balcony with a view of adjacent historic buildings, but we were allocated a small, plain standard room with a grim view of a grimy small interior courtyard with barred windows opposite . Resulting complaint satisfactorily resolved by Expedia.

Location was excellent- all historic sites were within a short distance, together with bars and restaurants. Breakfast adequate, with cold eggs and an unreliable coffee machine. A machine nearby Reception was available for 2 Euros dispensing water, beer and soft drinks.
For those with a hire car, streets are very narrow and parking is very limited.

Leisure Partner

4/10

Poor

27 Jul 2023

GARRY

This is basically holiday apartments, rather than a Hotel. The location is convenient in the historic heart of the city (although driving/parking would be a nightmare), but the rooms are scattered around a fairly unappealing modern block with a particularly creaky lift giving access to the tine Reception on the 3rd floor.

We had booked and paid for a Deluxe double room with balcony for 4 nights, but on arrival were told that no such rooms were available, which the Manager blamed on Expedia not passing on our request and payment. Our standard room was very basic, with a dreadful view of a grimy interior courtyard with a barred window opposite.

The included breakfast was also basic with an unreliable coffee machine, but acceptable. A machine dispensing water, soft drinks and beers (2 Euros) is also available.

In summary, \"Maison Ortigia\" scores on location, but little else, and its failure to honour our Deluxe room booking is now the subject of a formal complaint.

Leisure Partner

10/10

Exceptional

12 May 2023

Izabela

Perfect location

6/10

Pleasant

17 Oct 2022

Christine

the location is fantastic however, be warned, there is no parking and if you manage to get a spot under ground it is 20Euro/day.

The hotel room was big and the air conditioning made it cool. We had a kitchen and bathroom which were spacious. There was an awful smell on our floor which we commented on but weren't able to change rooms/floors.

Leisure Family

10/10

Exceptional

05 Mar 2021

Donna Lee

Siracusa stay on Ortigia

Elegant refurbishing of an existing building, well marked inside and out;
clean, comfortably furnished, helpful staff on call. Excellent location on the island!

Partner

8/10

Excellent

31 Aug 2020

Tomasz

Syracuse

Great place to visit. Must have a brat trip to see the caves!

Friends_and_family Friends

6/10

Pleasant

01 Aug 2019

Verified traveler

I don't think this property was worth the amount it cost. The hot water was either boiling hot or freezing cold and the building it was in was not very nice from the outside.

An adequate stay.

Leisure Partner

10/10

Exceptional

08 Jul 2019

Verified traveler

Highly Recommend- excellent location

Fantastic location and everything we needed on hand. Underground parking just around the corner too. Brilliant!

Partner

8/10

Excellent

06 Jun 2019

Verified traveler

Relatively tn the nice location and the nice view from the balcony.

Business_and_leisure Self

10/10

Exceptional

25 Oct 2018

Lizon

We enjoyed the place very much. Very clean and excellent breakfast included. Perfect location.

8/10

Excellent

23 Aug 2018

Verified traveler

The hotel is fantastic, but the manger was late for the chek-in appointment.

10/10

Exceptional

22 Apr 2018

Marco

A great apartment in the heart of Ortigia

The apartment is simply decorated and very cleaned. We were greeted by the owner Federica who made herself available throughout our stay! The location is perfect! Thank you Federica!

10/10

Exceptional

17 Jul 2017

d

Great b and b!

Good location. Nice breakfast. Friendly staff. We had a perfect stay in the two bedroom apartment for our family of four. Highly recommended.

Family

8/10

Excellent

19 Jun 2026

Matts

Bra läge mitt i den vackra ”Gamla stan”. Tyvärr en mindre angenäm lukt i badrummet (typ avlopp) som spred sig in i rummet. Väldigt enkel frukost och vänlig personal

Self

10/10

Exceptional

30 May 2026

RUBENS

Excelente localização. Café da manhã muito bom

Partner

10/10

Exceptional

26 May 2026

siduk

깨끗한 룸과 맛잇는 조식, 훌륭한 위치,친절한 응대

Partner

4/10

Poor

30 Apr 2026

Marianne

Det står i beskrivningen att det finns en terrass men det fanns ingen. Mögellukt i ena rummet. Ena kylskåpet fungerade inte. Jalusin gick inte att dra upp. Vid frukost saknades olika saker olika dagar,

Friends_and_family Friends

8/10

Excellent

21 Feb 2026

Philippe

Situation idéale pour visiter syracuse

Friends_and_family Friends

8/10

Excellent

15 Dec 2025

GIAMPIERO

Personale molto gentile e disponibile anche se la reception c'è solo in determinati orari. Posizione eccellente proprio al centro di Ortigia. La nostra camera avrebbe avuto bisogno di essere rinnovata sia nell'arredamento che soprattutto nel bagno perchè la doccia non offriva temperatura costante. Tuttavia considerando l'abbondante colazione consiglierei la struttura per l'ottimo rapporto qualita/prezzo.

Business_and_leisure Partner

10/10

Exceptional

30 Oct 2025

sophie

Réservation pour 4: chambre très grande avec 2 chambres séparées. Très bien placé proche de la place du duomo. Parking à 10 min à pieds. Petit déjeuner buffet bien fourni.

Friends_and_family Family

8/10

Excellent

14 May 2025

prepaid

Bello e comodo

In ottima posizione, servizio di reception utilissimo. Non ho usufruito della colazione.
Lato con terrazzino vista mare stupendo

Partner

8/10

Excellent

21 Jul 2024

paolo

Posizione perfetta, a due passi dal duomo di ortigia.

Colazione non male, camera pulita ma purtroppo cin affaccio orrendo su un vano interno. Il b&b è diviso in 2 portoni comunicanti a diversi oiani di un palazzo anni 80, non il massimo. Alla reception durante il check in si fingeva di un pos non funzionante per prendere tassa di soggiorno in contanti....purtroppo in italia abbiamo una pessima mentalità e cultura. Ho finto di non avere soldi e al check out ho detto di non avere contanti ma solo carte e magicamente, non con entusiasmo anzi...ho pagato con carta

Leisure Partner

10/10

Exceptional

28 May 2024

György

Barátokkal Szirakózában

Kiváló szálloda, gyakorlatilag hibátlan.
Kedves a recepciós és segítőkész. A szobák modernek, automata redőnnyel, hangulatos erkéllyel.
Az összes szoba tiszta és szintén tiszta és újszerű fürdőszoba volt mindegyikben.
A reggeli friss, bőséges és finom.
Nagyon jó helyen van a szálloda. 1 percre boltok is vannak, és 1 percre már éttermek is mindenhol. Ez a régi óvárosban van, ami tökéletes választás. Ajánlom a hotelt mindenkinek.

Friends_and_family Friends

8/10

Excellent

17 Feb 2024

Suzana

Difficile de les contacter pour savoir comment accéder à l’hôtel et surtout au parking.
Donc pour ne pas prendre le risque on a du laisser la voiture sur un autre parking payant.
Le numéro de téléphone était erroné sur le site de hôtel.com ainsi que les prix des taxes!
Assez énervant de venir visiter une ville juste une journée et de perdre 2 h pour accéder au hôtel.
Finalement tout cela était du au Hotels.com !
L’hôtel est très bien situé, petit déjeuner ok

Friends_and_family Family

10/10

Exceptional

08 Dec 2023

Maria

Consigliata

Al nostro arrivo siamo stati ricevuti da una gentilissima receptionist che ci ha assegnato la camera e spiegato tutti i servizi. La stanza era pulita e in ordine, unico (forse) neo il climatizzatore che non scaldava benissimo, ma per il resto l'ambiente era confortevole. Nel prezzo era compresa anche la prima colazione che viene servita al quarto piano, in una graziosissima saletta dove abbiamo trovato di tutto: dal dolce (spremute, yogurt, ciambellone, crostate, marmellate, Nutella, cornetti) al salato (affettati, formaggi e uova) e ovviamente caffè e cappuccini da preparare al momento. Struttura consigliata anche per l’ubicazione in quanto si trova in pieno centro e a pochi passi dal duomo e da tanti locali

Partner

6/10

Pleasant

01 Oct 2023

Mats

Enkelt boende, flera defekter främst på badrum. Personal noterade med tacksamhet och kompenserade oss. Min uppfattning är att det är brister i boendet med perfekt läge, men personalen anstränger sig för att gäster skall få valuta för pengarna, tror det kommer bli bättee

Leisure Partner

10/10

Exceptional

31 Jul 2023

Nadia

Hall is fantastic!

4/10

Poor

01 Apr 2023

Umberto

Mi spiace ma da non ritornarci

Non sono abituato a fare recensioni negative ma questa volta davvero lo merita : ritardo nel check in di 20 minuti, non c'era nessuno nonostante avessi avvisato un'ora prima; tapparella del bagno che non saliva (riparata ma controllare prima no?) finestra del bagno senza tenda (obbligati a tenere la tapparella abbassata per ovvi motivi di privacy) ; porta finestra della camera che dava direttamente sul solaio del piano di sotto senza nessuna protezione per eventuali cadute ( ci sono circa 80-90 cm dalla camera al solaio). La signorina alla reception alle ns segnalazioni ha detto che purtroppo non sapeva cosa fare.... Era così da quando hanno rifatto il solaio!!!!! CAMERA 3 - 1 PIANO. HO LE FOTO DISPONIBILI MA NON SI RIESCONO A CARICARE Posizione spettacolare e Ortigia meravigliosa!!!

Partner

6/10

Pleasant

26 Jul 2021

Consuelo

Un B&B parecido a un hostal

El baño de la habituación olía a cloaca.
La habituación es muy sencilla.
Y el desayuno muy justo.
Sin embargo, el punto en el que se encuentra es buenísimo (en el centro de Ortigia) y la gente fue muy agradable.

Partner

2/10

Poor

04 Aug 2020

Verified traveler

B&B situato in zona traffico limitato accessibile solo previa comunicazione della targa alla struttura ma pur avendo telefonato per annunciare il nostro arrivo nessuno ci ha avvisato della possibilità. La stanza assegnataci non corrispondeva a quanto prenotato (camera deluxe): era una stanza vecchia e buia anche perchè la tapparella non rimaneva alzata, essendo rotta continuava a cedere. Il box doccia era talmente piccolo che solo una persona estremamente magra poteva entrarci e comunque non si riusciva a chiudere il box tanto erano limitati gli spazi. La colazione poi era costituita da cibi confezionati e da un cappuccino che non si poteva nemmeno definire tale.

Friends_and_family Friends

8/10

Excellent

20 Jul 2020

Marie

Très bien situé sur la presqu'île d'Ortigia, ce B&B est difficile à trouver (la réception au 4è étage de l'immeuble est mal indiquée) mais propre et efficace. Grande chambre, petit salon, grande salle de bain et petit balcon (accès par la salle de bains) appréciable pour le petit déjeuner !

Friends_and_family Family

2/10

Poor

07 Aug 2019

Verified traveler

Camera sporca e diversa dalle foto.
Sgradevole odore nel bagno.
Parcheggio a pagamento sotto la struttura a 15€ a notte.

Leisure Partner

10/10

Exceptional

05 Aug 2019

Verified traveler

Struttura ottima a due passi dal duomo, congeniale per chi vuole massimizzare i tempi
I proprietari sono stati davvero disponibili in ogni nostra richiesta.
Unico limite una colazione abbastanza scarna

Leisure Partner

8/10

Excellent

01 Aug 2019

Verified traveler

Toplocatie!
Parkeren15 euro!! Dat was jammer
Vrouw bij ontbijt chagrijnig
Dame van de ontvangst erg aardig enbehulpzaam

Leisure Partner

8/10

Excellent

24 Jun 2019

Verified traveler

Lage Super Zimmer sauber aber in die Jahre gekommen. Türgriffe sollte befestigt werden. Nicht gefallen,das beim Empfang man uns 10 Euro fürs Frühstück noch extra haben wollte. Erst nach Reklamation ging auf einmal. Kann kein Versehen gewesen sein. Trübte die gute Stimmung. Schlecht mit Auto erreichbar und lange Wege zu einer Parkmöglichkeit. Sonst super Stadt Super Architektur Super letzter Abend auf Sizilien.