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Palazzo Gilistro

Sicily · Italy

Via Camillo benso conte di Cavour, 4AView location

9.8/10Excellent202 Reviews
Cleanliness10.0/1010.0
Service9.8/109.8
Comfort9.4/109.4
Condition9.8/109.8
Neighborhood9.2/109.2
Amenities9.8/109.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Palazzo Gilistro

Set in a historic building, Palazzo Gilistro features accommodation with free WiFi access. It is located in Ortygia, a 5-minute walk from the Temple of Apollo. With a balcony, the air-conditioned rooms come with a flat-screen TV and some have views of the sea.

Each has a private bathroom equipped with free toiletries and a hairdryer. Guests can enjoy a breakfast buffet daily. Other shops and restaurants can be found in the immediate surroundings. Siracusa Cathedral is 150 metres from Palazzo Gilistro. Siracusa Train Station is 1. 5 km away.

Read more about this hotelShow less

With a stay at Palazzo Gilistro in Syracuse (Ortigia), you'll be steps from Palazzo Lanza and Piazza Archimede. This guesthouse is 0.1 mi (0.1 km) from Fountain of Diana and 0.1 mi (0.1 km) from Arkimedeion Museum.

Make yourself at home in one of the 11 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • An effective city/local tax rate of 4.00 percent will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number IT089017A13Y9PF57V
  • Minimal age
    18
  • Optional fees
    • Valet parking fee: EUR 35 per night (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Palazzo Lanza 0.1 km / 0.1 mi
Piazza Archimede 0.1 km / 0.1 mi
Fountain of Diana 0.1 km / 0.1 mi
Arkimedeion Museum 0.1 km / 0.1 mi
Palazzo Beneventano del Bosco 0.1 km / 0.1 mi
Palazzo Municipale 0.1 km / 0.1 mi
Palazzo Montalto 0.2 km / 0.1 mi
Piazza del Duomo 0.2 km / 0.1 mi
Cathedral of Syracuse 0.2 km / 0.1 mi
Church of St. Mary of the Immaculate Conception 0.2 km / 0.1 mi
Palazzo Arcivescovile 0.2 km / 0.1 mi
Hypogeum of Cathedral Square 0.3 km / 0.2 mi
Church of the Immaculate 0.3 km / 0.2 mi
Abbey Church of Saint Lucia 0.3 km / 0.2 mi
Ionian Sea 0.3 km / 0.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 11
  • Family rooms
  • guest house
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
Show 19 more facilities & services
  • Hotel safe
  • Lift access
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Towels and bed linen
  • Café
  • Sauna
  • Hot tub
  • Massage
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Self check-in
  • DivingExtra charge
  • CanoeingExtra charge
  • Cycling / mountain biking
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Palazzo Gilistro

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Palazzo Gilistro

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN

    Photos are not available for this room type.

    Palazzo Gilistro

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Palazzo Gilistro

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Palazzo Gilistro

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Palazzo Gilistro

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Palazzo Gilistro

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Palazzo Gilistro

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Palazzo Gilistro

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Palazzo Gilistro

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Palazzo Gilistro

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE SEA VIEWRoom • DELUXE SEA VIEWROO.DX-VM

    Photos are not available for this room type.

    Palazzo Gilistro

    Room DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SEA VIEW WITH TERRACEJUNIOR SUITE • SEA VIEW WITH TERRACEJSU.TR-VM

    Photos are not available for this room type.

    Palazzo Gilistro

    JUNIOR SUITE SEA VIEW WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SEA VIEW WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.TR-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    Palazzo Gilistro

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE QUEEN BEDSUITE • DELUXE QUEEN BEDSUI.DX-QN

    Photos are not available for this room type.

    Palazzo Gilistro

    SUITE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE SEA VIEWDOUBLE • DELUXE SEA VIEWDBL.DX-VM

    Photos are not available for this room type.

    Palazzo Gilistro

    DOUBLE DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Palazzo Gilistro

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Palazzo Gilistro

9.8
Excellent
202 Reviews
Cleanliness
10.0 /10
Service
9.8 /10
Comfort
9.4 /10
Condition
9.8 /10
Neighborhood
9.2 /10
Amenities
9.8 /10
75 reviews shown
8/10
Excellent
26 Jul 2026
Tania
Wonderful location. Very kind and helpful reception staff. Very comfortable room and good breakfast. The upstairs terrace was nice too. We enjoyed our stay in Ortigia.
Family_with_children
10/10
Exceptional
10 Jul 2026
Mark
Great location in the old town and wonderful little hotel. Rooms were v clean and comfortable. The hotel is situated on a little pedestrianised lane containing numerous shops and restaurants. We were recommended a fish restaurant a few meters away and it was excellent. Staff there v helpful in choosing wines to match our food.
The hotel staff could not have been more helpful. They arranged for car parking and notifying authorities about waiving fees for entering old town.
Partner
10/10
Exceptional
30 Jun 2026
Elisa
The staff was exceptionally friendly. The valet parking service saved our bacon in Ortigia. The breakfast offering was fantastic - something for everyone.

Unbeatable location in the middle of the action. Would love to come back someday.
Partner
10/10
Exceptional
25 Jun 2026
Heather
We had a terrific time at Palazzo Gilistro! We arrived on a busy Saturday night, and it was challenging navigating the ZTL zones. We should have just parked at the public parking lot in Syracuse, but everything was perfect after that. All of the staff were incredibly nice and accommodating. The location was right in the middle of everything and we loved walking out the door and having food, shopping, and sites right there! Breakfast was also great. Absolutely perfect! We would definitely stay there again.
Family_with_children
8/10
Excellent
14 Jun 2026
Melodie
This is a great boutique hotel in the middle of a busy little town. The location is great and the staff was extremely helpful. The room was clean and a nice continental breakfast. I would recommend this cute little Hotel if you’re planning to come here. This town is busy and loud until midnight so if you need to go to bed early, this town is active until late, then you can sleep!
Self
10/10
Exceptional
22 May 2026
Laura
Localidad perfecta. Personal amable, buen desayuno.
Partner
10/10
Exceptional
21 May 2026
ELISE
Staff was very helpful with parking and reservations with restaurants. They were knowledgeable about the area and not to be missed sights. Hotel was in the center of town and easily walkable to bus, shopping and restaurants
Partner
10/10
Exceptional
20 May 2026
Vladimir
Great location. Highly professional and very friendly staff. We really enjoyed the stay.
Partner
10/10
Exceptional
02 May 2026
alan
Amazing and lovely team, so friendly and welcoming and helpful. Perfectly located right in the most beautiful part of the town.
Family_with_children
10/10
Exceptional
27 Apr 2026
Eleanor
Great location, extremely helpful and informative staff. Delicious fresh breakfasts. Gorgeous spacious room with fantastic views. Can’t recommend it highly enough.
In a word Fabulous
Partner
10/10
Exceptional
16 Nov 2025
John
Great people. Great location.
10/10
Exceptional
25 Oct 2025
Kevin

Great stay in Syracuse

Clean, comfortable stay in the heart of the Ortigia Island area of Syracuse. Helpful and friendly staff. Great breakfast and rooftop bar area. We coordinated with the hotel for valet parking which was helpful given density of the area and limited parking options. Convenient location with easy access to most of the key sites in the area.
Partner
10/10
Exceptional
22 Oct 2025
Heidi
What a great hotel in the perfect location!
10/10
Exceptional
16 Oct 2025
Enrique
Quiet and comfortable. Excellent location. Have them valet park your car. So easy and convenient.
Partner
10/10
Exceptional
12 Oct 2025
Elisabeth
Hotel is very central, close to everything. In 10 to 15 minutes by foot, you reach everything. Several restaurants within a few minutes walk. Very good buffet breakfast at hotel. Many options for every taste. The room was very spacious, and the French balcony was a nice bonus. Fun to do people watching from the balcony! The 3rd floor terrasse was very nice, and Taylor was a good drink mixer. The hotel personnel was simply amazing. Thank you Francesca, Viola, Bernadette and Daniele. You made our stay unforgettable.
Leisure Friends
10/10
Exceptional
12 Oct 2025
Lynda
This is a beautiful boutique hotel. Perfect location. Staff are very welcoming and friendly. They go out of their way to make your stay comfortable. Room very clean and well maintained. We stayed for ome week.
Leisure Friends
10/10
Exceptional
11 Oct 2025
James
Great location. Valet parking was a snap. Room was big and comfortable. We had a room with a veranda. It was a great spot to watch sunset over the water.
10/10
Exceptional
10 Oct 2025
Kara
Lovely view from our balcony. Cute little rooftop bar. Extremely friendly and helpful staff. Delicious simple breakfast and awesome coffee. Perfect location.
Partner
10/10
Exceptional
04 Oct 2025
Annette
Nice staff. Lovely rooms with nice happy hour and breakfast. Beautiful view of water from our room. Great location but difficult parking. Great walking location.
Partner
10/10
Exceptional
29 Sep 2025
Stan
Staff was delightfully welcoming, attentive and friendly.
Partner
10/10
Exceptional
26 Sep 2025
nancy
The room was immaculate. Airport shuttle was very convenient. Breakfast was perfect. Staff was amazing
Leisure Family
10/10
Exceptional
17 Sep 2025
Pat
The entire staff was very friendly and accommodating. From check-in, wine on the terrace to the breakfast in the morning, we were given first rate service. The reception staff, Francesa and Bernadetta, suggested wonderful restaurants and facilitated the arrival transportation from the airport and departure support for our rental car to set us on our way to enjoy the rest of our tour around Sicily. Great way to start our adventure!!
Leisure Family
10/10
Exceptional
11 Sep 2025
Louise
I cannot praise this hotel highly enough. Beautiful setting and large bedrooms. There is a welcome drink along with complimentary water/tea/coffee in the room.
The staff were exceptional, friendly and incredibly informative.
Leisure Family
10/10
Exceptional
08 Sep 2025
Mehran
Great location , Great staffs
Leisure Family
10/10
Exceptional
02 Sep 2025
Martin
Highly recommend this little hotel. We had such a great stay. The hotel is in a very central position in Oritigia. Great breakfasts and a very comfortable room with a balcony looking over one the the main pedestrian streets, but best of all was the team at the hotel who couldn't of been more helpful and welcoming. We hope to return some day.
Leisure Partner
10/10
Exceptional
31 Aug 2025
Olexiy
Fantastic staff and location!
We will stay again when we return to Ortigia!
Leisure Family_with_children
10/10
Exceptional
02 Aug 2025
Patricia
Staff was great, the room was charming and the breakfast was the best in Italy! There was street noise in the later evening as we were trying to sleep. We are not party people. The arrival and parking situation was unclear as this was our first Ortigia trip. I thought that we had arranged for someone to park our car. We had to walk our luggage in to the hotel with no where to park leaving someone with the car and police officers telling us we could not stay there then drive to a public parking and pay there. We needed help to find the hotel property and this took lots of texts.
Leisure Family
10/10
Exceptional
21 Jul 2025
Paula
We really enjoyed our stay at Palazzo Gilistro. The location was perfect. Right on one of the main streets
10/10
Exceptional
15 Jul 2025
Clare
Staff excellent- friendly, polite, helpful. Fabulous location, right in the middle of Ortigia but hotel itself an oasis of calm. Family room very spacious and lovely. Breakfast buffet standard/good. Terrace bar nice to have but small with limited opening - still can’t believe they don’t know what a limoncello spritz is, when it’s so popular elsewhere - but tried hard to accommodate. In summary we were very very happy of our choice of hotel in Ortigia.
Leisure Family
10/10
Exceptional
14 Jul 2025
Luca
Very great location and the staff are very friendly and nice! The rooftop terrace was nice as well. The room was spacious, the washroom was big. Overall was great!
Leisure Partner
10/10
Exceptional
06 Jul 2025
Brian C

Amazing staff and perfect location!

We would absolutely stay here again. Everything was fantastic. Service is exemplary and the location is perfect. The hotel is clean, comfortable, and tastefully decorated. We were leaving before breakfast so they offered to pack us a breakfast box to go, which was a nice touch and was perfect for our train ride. Our sea view room was amazing. You should stay here!
Partner
10/10
Exceptional
21 Jun 2025
Donna

Can’t wait to go back!!!!

If I could give this hotel 10 stars, I would!
Beautiful location, ease of getting in, safe and secure with someone always at the door. Roomy and beautiful room with a wonderful breakfast included. Bernadetta and Francesca were beyond lovely and helpful! Grazie, Donna and Kevin
Partner
10/10
Exceptional
02 Jun 2025
Jonathan
Photos of the rooms really don't do them justice - spacious, comfy rooms.

The front desk recommended a local restaurant that was superb and welcome drinks on the patio were enjoyed. We love ortigia!
10/10
Exceptional
22 May 2025
Eric
Wonderful staff.
Leisure Family
10/10
Exceptional
12 May 2025
Herma
Wonderful. Will come back and recommend to friends with no hesitation.
Partner
10/10
Exceptional
09 May 2025
Pui Har Lavinia

Convenient and comfortable hotel in Ortigia

We will definitely stay in this property again. Very friendly and helpful staff! Good size suite. Has an elevator and 24 hours reception. We sleep well although situated at the tourist street; not noisy. Love the convenient; attractions and restaurants are just 1 -10 minutes away.
Friends_and_family Family
10/10
Exceptional
07 May 2025
David
This place is amazing and lives up to the exceptional reviews it gets. The room was huge by both European and American standards. It is right in the heart of Ortigia and convenient to everything.

I suggest that you do not try and find a place to park. We used the valet parking place they suggested and we're glad we did.

The people at the front desk were very helpful and the breakfast buffet was amazing. It is very safe, clean and the overall service was superb. I would definitely recommend this place and would certainly stay again.
Leisure Partner
10/10
Exceptional
04 May 2025
lynn
Lovely hotel in the centre. The staff were wonderful. Breakfast superb. Great view from the balcony. Would recommend.
Leisure Partner
10/10
Exceptional
20 Apr 2025
Janice
We were put into a different hotel that was lovely
Leisure Partner
10/10
Exceptional
16 Apr 2025
Paul

A great find

excellent room, location and staff!
Partner
10/10
Exceptional
15 Apr 2025
Kathleen
Stayed 3 nights here with 3 travel companions. We had a family room which was perfect. The building is beautiful and in the heart of Ortigia. The staff were amazing and so very helpful with directions, excursions, and information. The breakfast had many choices and the ladies were lovely. This was a great boutique hotel and I highly recommend it.
Leisure Friends
10/10
Exceptional
03 Nov 2024
John
Excellent location in the heart of Ortigia. Very friendly and responsive staff. Good breakfast with plenty of offerings. Lovely terrace overlooking one of the busy streets. Parking is best done by valet at 30 Euros/day but works very well.
Friends_and_family Family
10/10
Exceptional
01 Nov 2024
susan

Love this hotel!

My favorite hotel on my whole trip through Sicily. Charming hotel in a perfect walkable location. So much to see, do and eat right outside the door. My room had 2 balconies, was spacious, so clean. Super comfortable bed and pillows. So quiet at night. Great breakfast buffet. Wonderful variety, great coffee. The staff at the front desk are so friendly and helpful. Nice hot shower too!
Self
10/10
Exceptional
17 Oct 2024
Christine
Great location in the centre, excellent choice of breakfast items, very reliable valet parking and comfortable bed.
Partner
10/10
Exceptional
17 Oct 2024
ALISTAIR

Great place to stay in Ortigia

The hotel has a very good position in Ortigia. The room was well furnished, roomy and comfortable. The breakfast was excellent. The staff were all friendly and helpful.
I would be very happy to stay there again and thoroughly recommend this hotel.
Travel tip: you cannot get to the hotel by car. There is a valet parking service which allows you to drop off in Piazza Archimede, about 20m from the hotel.
The alternative is a public car park some distance away.
Partner
10/10
Exceptional
12 Oct 2024
Mary
Our stay was lovely. The small hotel was located steps from the Duomo in an old family home later converted into a charming and comfortable boutique hotel. The staff was extraodinary and made our stay special. Don't miss the amazing breakfast prepared onsite. And the barrista will make your coffee just as you like it!
Leisure Family
10/10
Exceptional
09 Oct 2024
cathryn

A beautiful find

We absolutely loved this small hotel. It’s perfectly placed in Ortigia for everything. It has beautiful rooms. We had a large terrace overlooking the sea and views of Etna. The bed was super comfy with lovely soft sheets. The room was clean and the shower worked well. Nothing to complain about. The staff were especially helpful in every way. The breakfast was typically Italian with nice cakes and croissants fruit and ham and cheese etc.
Partner
10/10
Exceptional
08 Oct 2024
Teresa

Palazzo Gilistro

Lovely hotel in the old centre of Ortigia. Great service.
Friends_and_family Friends
10/10
Exceptional
06 Oct 2024
Verified traveler

Beautiful stay in the center of Ortigia!

Beautiful hotel, right in the center of Ortigia! So close to the sights and restaurants, as well as 5-10 minute walk to the ocean views. Everyone we interacted with from the hotel was so helpful, and the room we got on the top floor was very comfortable with a balcony that was perfect to watch sunsets! We also had a rental car and they helped make that stress-free with the valet service option they arranged as well. Would definitely stay here again.
Partner
10/10
Exceptional
03 Oct 2024
Sara
Beautiful boutique hotel with the kindest staff. Great location
10/10
Exceptional
23 Sep 2024
sam
It’s was way beyond our satisfaction and our suite was the best by far. Excellent service and staff and beautiful breakfast too
Leisure Partner
10/10
Exceptional
18 Sep 2024
Lizbeth
ily run hotel. A very different experience with 3 dogs and peacocks roaming freely. Very friendly animals. It was fun watching the donkey and pigs eating their slop this morning. Rooms are large but structure very old and dirt road very rough when approaching property. Enjoyed some from usual!
Leisure Friends
2/10
Poor
17 Sep 2024
Takahiro
They didn’t have electricity.
Leisure Partner
10/10
Exceptional
13 Sep 2024
Wendy
Lovely 4 night stay in hotel Gilisto, room was delightfully quirky, first time we have had a full size pool table in our room. Breakfast was substantial and yummy. Hotel right in the heart of the action in Ortega. Don’t hesitate to book.
Partner
10/10
Exceptional
12 Sep 2024
Jeff
The location was fantastic, in the heart of Ortigia with a secure front door and someone at the front desk 24 hours. The breakfast was fantastic, the rooms a great size and very comfortable but what really made this property stand out was the customer service - so friendly and helpful, would stay there again in a heartbeat!
Leisure Family
10/10
Exceptional
09 Sep 2024
suzanne
Great location, walkable to most atractions. Amazing staff, helpful with providing excellent tips and recomendations. Excellent breakfast. We had a sea view room, with an amazing view.
Leisure Partner
10/10
Exceptional
05 Sep 2024
DAVID
Excellent location, friendly and helpful staff. The room is pretty small, but very clean and modern.
Leisure
10/10
Exceptional
27 Aug 2024
Raymond
Beautifully restored and renovated boutique hotel in the heart of Ortigia. Our room was spacious with separate living area and balconies overlooking the streets. The reception and hospitality staff were very friendly and helpful. Large choice of Restaurants nearby. 20 euro taxi from railway station. Excellent !
Leisure Partner
10/10
Exceptional
26 Aug 2024
David
Everything was excellent, but don’t expect to go to bed early. The people there party late into the night.. Otherwise, the hotel was fantastic.
Leisure Family_with_children
10/10
Exceptional
16 Aug 2024
Eugene
Excellent customer service
Great location
Friends_and_family Family
10/10
Exceptional
11 Aug 2024
Tomasz
This is the BEST place to stay in the old town !!
Center location, close to everything.
Huge rooms with great roof terrace .
People working here are helpful with beach and restaurant recommendations.
Very good breakfast.
Leisure Family
10/10
Exceptional
04 Aug 2024
Daniel
Our two hosts were amazing. They were thoughtful in trying to help us with transportation and things to do in ortigia. Clean. Location is in the thick of it.
10/10
Exceptional
25 Jul 2024
Craig
Great location and lovely clean hotel. Super friendly staff as well. Was perfect as a base for exploring, we loved it
Leisure Family
10/10
Exceptional
11 Jul 2024
Julie
We loved our stay! The staff and owner were so helpful and welcoming. Breakfast was delicious and our room was clean and comfortable. It was in a great area of the city and we could walk to everything we wanted to see. We had a sea facing room and it was nice to sit out on the balcony in the evening. We would stay again!
Leisure Partner
8/10
Excellent
06 Jul 2024
Cristian

Great service !!!!

When they say ‘people’ make the difference this hotel is a perfect example! Extra friendly team made our stay in Ortigia great. Receptionists and breakfast buffet team were excellent! Rooms were very clean too! Only downside: the bar next to the hotel is lively until late, other than that, all super!

Grazie mille ragazze
Partner
10/10
Exceptional
04 Jul 2024
Matthew

Delightful Palazzo in the heart of Ortigia

In Syracusa - - Ortigia, a lovely small hotel with a warm friendly staff, so helpful, that makes a fun place even better. Right in the midst of the main backstreet - walking corridor, you can exit the Pallazo and go to the Duomo, Arethusa's oasis, and the Diana fountain... All within steps. Delightful visit in every way.
Partner
10/10
Exceptional
25 Jun 2024
Vanessa
My boyfriend and I had the most wonderful 3-night stay at Palazzo Gilistro in June.
The staff were so friendly and helpful, the room was fab and house keeping did such a beautiful job every day. Breakfast was delicious.

Palazzo Gilistro is in the perfect central location, just a few minutes walk from the Cathedral of Syracuse with an abudance of restaurants, shops and bars all in walking distance.
Despite it being in the centre of town, our room was up high above the hustle and bustle and was lovely and quiet for bed time!

If we had one suggestion, It would be to make better use of the great communal roof terrace - a bar up there would be perfect!

We will definitely recommend Palazzo Gilistro to our friends and family and would love to return one day!

Leisure Partner
10/10
Exceptional
20 Jun 2024
Stacy
Loved property, huge room in quiet yet convenient area.
Leisure Family
10/10
Exceptional
18 Jun 2024
Samantha

Yes we recommend!!!

Wonderful hostility and staff, super helping with parking and recommendations. In the heart of town! We recommend it
10/10
Exceptional
16 Jun 2024
Daniel
A very centric place to relax in the heard of Siracusa. Comfortable room, great staff and a yummy breakfast.
Leisure Family
10/10
Exceptional
11 Jun 2024
Nicholas
I absolutely loved my stay at this hotel! The location couldnt be better, the breakfast was phenominal and the staff was all super friendly and helpful. Only thing I would change was making my trip longer!
Leisure Self
10/10
Exceptional
29 May 2024
Michael

Great stay in Siracusa

Location is fantastic walkable to everything. The staff was tremendous especially Francesca who helped us with check in and parking. Breakfast was great. Not your basic continental.
Partner
10/10
Exceptional
26 May 2024
Robert
Our favorite hotel of our entire trip throughout Sicily. Great location, wonderful room, very nice breakfast and the most friendly and helpful front desk team. They went above and beyond in making us feel welcome and making suggestions for places to visit and things to do during our stay. WiFi and air conditioning were really good as well. I would highly recommend this hotel.
Leisure Family
10/10
Exceptional
24 May 2024
Vivienne

A jewel

The staff was extremely helpful in getting us and our luggage from and to our car. She gave us a printed map with suggestions for the key spots. The location is smack in the middle of the center of Ortigia. Excellent breakfast with the a wide range of options and high quality food.
Partner
10/10
Exceptional
19 May 2024
Sally
Great location. Staff very friendly with great advice for where to eat and sights to see. Huge room and get comfortable.
Leisure Family

Location & surroundings

Palazzo Gilistro
Via Camillo benso conte di Cavour, 4A, Syracuse, Italy

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Palazzo Gilistro

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