Hotel Deltour

France , Le Puy en Velay
Brives Charensac, Rue De Genebret, 4
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13 reviews shown

8/10

Excellent

25 May 2023

Snezhana

( ) Location is very convenient for travelling to/from the airport, as well as for day trips by train. The north part of the train station, while not safe, certainly felt safer than the south!

The owners were kind enough to let us leave our suitcase with them after check out.

The room gets cleaned every day and there is a phone number you can always call/message if you need anything.

(-) The shower cubicle was very very small. I am not a big person and my partner is very skinny, but we both find it tight and kept hitting the tap and stopping the water. If you are an objectively larger person - I'd say you would really struggle to take a shower in this room.

Location is not the best for visiting Rome, as by the time you are done with most landmarks for the day you would still need to walk another 30-45 min back to the hotel. This won't be a problem if you use public transport, but it was our choice not to.

It was also very noisy in the mornings and late at night, as next to the train station there are always cars honking or people being out and about and loud.

I don't think the door bell was working, so be prepared with the phone number provided to you after booking, so they can let you in at check-in.

Leisure Partner

4/10

Poor

24 Apr 2023

ALA

Location is close to Roma Termini.

Leisure Family_with_children

10/10

Exceptional

08 Apr 2023

Trisha

Overall, this hotel had everything I needed for my 1 week stay in Rome. Michela was very friendly & incredibly helpful. Making you feel like family! Always available if needed & had Great recommendations for places to visit & things to do in town. (Go to Andrea’s for Delicious food! 2 doors down!) The room was clean, nicely decorated & had a cozy home feeling. The hotel itself is located in a great location! (Couldn’t ask for a more centralized spot!) Super close to the Termini station. Walking distance from lots of restaurants, cafes, laundry mats, super markets, shops, etc. I will definitely stay here again on my next trip to Rome!

Leisure Self

8/10

Excellent

13 Dec 2022

Debra

Convenient and clean if a little dated

The hotel was clean and conveniently positioned for transport links around the city. The room was a little small and dated. The fan in the bathroom was extremely noisy.

Partner

10/10

Exceptional

21 Oct 2022

Nicholas

Fantastic central location. Staff very helpful and friendly. Comfy beds everything you need while in central Rome.

Leisure Partner

10/10

Exceptional

30 Sep 2022

Giovanni

Super close to termini station and great customer service.

Leisure Partner

8/10

Excellent

07 Mar 2026

Dila

Terminiye cok yakın yürüyerek

Friends_and_family Family

10/10

Exceptional

22 Apr 2023

Daniela Rita

Buona posizione vicina alla stazione Termini, comodissima per chi arriva in treno.
Proprietari gentili e disponibili.
Zona tranquilla e silenziosa

Leisure Partner

6/10

Pleasant

04 Apr 2023

Roberto

El hotel es pequeño, aunque la zona está cerca del ala terminal de tren, noes muy turística y la actividad nocturna prácticamente es inexistente

Leisure Partner

8/10

Excellent

14 Mar 2023

Luana

Ottima posizione. Stanze pulite e accoglienti.

Business_and_leisure Friends

6/10

Pleasant

23 Dec 2022

Verified traveler

Good stay with disappointing end

The stay was pleasant, as the premise is in prime location (next to the train station). It was a great disappointment when I had to pick up my luggage, but failed to contact the hotel staff. No one picked up the phone (some phone no. were no longer in use) or responded to the doorbells.

Eventually after waiting for half an hour, I reached out to the hotel next door, and the staff there were very kind to help me connect with one staff member -- there are working staff in the hotel all along! I got my luggage but missed my train to the airport. To my frustration, I did not get an explanation why I could not reach them.

Self

2/10

Poor

10 Jan 2020

Verified traveler

letztklassig!

nachdem wir an der angegebenen adresse angelangt waren, wurden wir gebeten dem 'vermieter' in ein haus auf der gegenüberliegenden straßenseite zu folgen. dort angekommen, bekamen wir, wider erwarten, den schlüssel f e zimmer, welches auch der hier angegebenen bildbeschreibung (balkon) entsprach. soweit, so gut. nach d auspacken unserer taschen, genießen der aussicht, verließen wir das 'hotel'. n d rückkehr wurden wir bereits erwartet, der schlüssel, m d kurzen erklärung, es wäre ein irrtum passiert, abgenommen. es wurde uns ein kleines, stickiges zimmer präsentiert, in welches man, während unserer abwesenheit, unsere eigentum verfrachtet hatte! darüber ziemlich empört, folgte eine sinn-/aussichtslose diskussion m dem anwesenden, der plötzlich über keine englischkenntnisse mehr verfügte, als auch telefonisch m d eigentlichen (?) vermieter. dieser 'bot uns an', nach auszahlen des bezahlten betrages, auszuchecken! das haben wir ob der fortgeschrittenen stunde unterlassen! es wurde auch behauptet, man hätte uns über den zimmertausch zu informiert, was sich nach checken der e-mail eingänge nicht bestätigt hat!!!

Partner

8/10

Excellent

29 Oct 2019

Verified traveler

Bien situé mais strict minimum

La chambre est vraiment très petite au look vieillot, mais propre. Le Wi-FI est tellement lent que vous ne pourrez même pas voir ou publier sur les réseaux sociaux (oublié écouter une vidéo ou même lire vos courriels). Le déjeuner est servi à partir de 8h (ce qui peut être tard) et il est plutôt simple (jus d'orange, café, yogourt, biscotte et pâtisserie). Il y aurait moins de gaspillage si nous pouvions dire ce que nous voulons ou avoir un buffet en libre-service. Les gens de la réception comprennent très peu l'anglais. On vous remet une carte de la ville à votre arrivée ce qui est pratique pour connaître les lieux touristiques à visiter. Vous êtes à 5 minutes à pied de la gare centrale où vous trouverez des restos et une épicerie. Il y a peu de vie dans le quartier. L'air climatisé est pratique mais bruyante comme s'il y avait un avion qui décollait dans la chambre. Quartier calme. Ascenseur pour se rendre au 5e étage.

Partner