Name: Ramada Fes
Address: 85 Avenue Des Fars, Fez, 30000, MA

10/10

Exceptional

03 Jul 2026

Zineb

Nice hotel in Fes

Self

10/10

Exceptional

24 Mar 2026

Andre

super good

8/10

Excellent

23 Dec 2025

Saad

Courteous staff

Leisure Family

10/10

Exceptional

12 Dec 2025

Cory

Excellent in all regards.

Leisure Self

4/10

Poor

10 Nov 2025

Mehdy

The hotel was okay, but the room was outdated. The shower was a disaster with broken shower head that leaked everywhere and did not hold on the wall.

Business_and_leisure Family

10/10

Exceptional

21 Sep 2025

Ali

Good hotelcwith good staff, the hotel manager is so kind and nice!

10/10

Exceptional

25 Mar 2025

Ala'a

The staff were amazing and the room was very big

8/10

Excellent

05 Sep 2024

Atiar

Overall good experience

Leisure Family

2/10

Poor

21 Aug 2018

mo

Awful.Nothing good to write about.

The worst hotel of the century.. all you see on the site pictures is not what you get. The building is Very old,the Capet is very dirty that I couldn’t even use my socks to walk on it. How is this a 5 star I do not know. No satellites Chanel in the room. The only good thing is that I didn’t spend more than one night.

6/10

Pleasant

30 Jul 2018

Verified traveler

Not the best but affordable for what it is

Hotel is not a real 5 stars. It's falling into pieces in some rooms. But still, it's comfortable. The quality of the service is below what one could expect. Nevertheless, the location is good and the price acceptable.

8/10

Excellent

25 Jun 2018

Verified traveler

Air conditioning could have been cooler

10/10

Exceptional

24 Jun 2018

Yasmin

Good hotel, value for money, great service

Good hotel for the price, great service, comfy beds but the rooms are a bit dark, couple of cover shops outside, there is a newsagent across the road next to Aliena coffee shop, gets comes and waters from there as they are very expensive in the hotel

8/10

Excellent

17 Dec 2017

adams

One night stay

Friendly staff, large room, clean bath
Best price/quality ratio

10/10

Exceptional

21 Jul 2017

Jacob

Location Location Location

I loved the location, the ppl spoke good English and very helpful,

Family

6/10

Pleasant

27 Apr 2017

Verified traveler

Dated hotel in need of a revamp

Sad old hotel in need of a revamp. The positive include good location close to the train station. The staff were fine and the room was only ok. The negatives include very poor AC in the room that really didn't work to any degree that was satisfactory. As well the breakfast was terrible , too expensive, very little variety and very little flavor

8/10

Excellent

18 Apr 2017

Verified traveler

Good but can be better

The hotel is a decent location. Not far from the train station and close to the streets with all the restaurants and shops.
For a 5 stars, the hotel seems old and not well maintained. Nevertheless, the staff is friendly and helpful. The only really bad point was the SPA: the staff there don't speak neither English, French or Spanish. And they are not always very professional. The Wifi is also a inconvenience as it's not work always correctly

Family

4/10

Poor

28 Feb 2017

Verified traveler

ramada fes

Front Office staff was great, also the bellboy and voiturier. But Housekeeping was horrible they entered the room without knocking. Also th call center hang up the phone, very impolite.

10/10

Exceptional

27 Feb 2017

Verified traveler

I like the hotel a lot nice clean good customer service

8/10

Excellent

20 Jan 2017

Graeme

An American Oasis in Fez

Standard American-style hotel located in ville nouvelle so a taxi ride from the Medina. Front desk staff were very helpful. Bar staff needed some training. Don't bother with the breakfast. Try the café across the street for better coffee and pastries.

Family

10/10

Exceptional

14 Jan 2017

Verified traveler

Excellent experience, the staff is really great and the hotel is very clean and has everything you need ... I would come back for sure

8/10

Excellent

28 Nov 2016

Atif

After staying in in a very poor cold and dirty hotel in Rabat this was just great

2/10

Poor

22 Aug 2016

Shabbir A

The 2 female staff were not helpful
The hotel is 2 star

4/10

Poor

30 Jan 2016

Verified traveler

Luxury with a few serious and unnecessary problems

The biggest problem of this place is that security are advised not to allow guests to bring food and drink to the room. Signs claim this is due to food safety issues but I doubt Morocco or Fes is such a dirty place that this is necessary. It rather sounds like they make up for the bargain prices by getting the lost revenue in through the back door.
For any average hotel I would rate the place excellent and recommendable, but if they want to be a 5 star place they need to give the 5 star treatment, and they definitely fail there. Staff are friendly and mostly helpful, but they could do better. They seemed to be pretty disinterested unless it was about making money: Everything I asked directions for was just 'right at the petrol station' and nobody tried to make sure I knew where I was going. Maybe they were too busy keeping an eye on guests, making sure nobody would bring up drinks...
Before bookng I read a review from a fellow traveller about this. So I did email the Ramada inquiring if this was true. The Hotel did not have the courtesy to reply. Eventually the price dropped to silly levels (making it viable to stay there and buy all food/drinks from them) so I booked anyways.
Another thing was making phonecalls. I tried to ask what they charge, I was only told that calls are charged by impulses. After making the actual call it was way more expensive than estimated by the receptionist...

2/10

Poor

27 Jan 2016

Mayya

The worst hotel in the city

Its not 5 star. Rooms are dirty, facilities are old, bar selling fake alcohol (beware if you would like to have a nice whiskey, does not matter what you order, you will be given Red Label anyway), rude staff.

6/10

Pleasant

04 Jan 2016

Liiban

Great for a short stay

Nearly a month stay at Fes- what a Great City! This Hotel is very roomy, comfortable and is located just a mile from the Train station. The room service and door staff are very friendly and when you ask for towels or an ironing board, you get it within a couple of hours.

The downsides are:
1- Second hand smoke coming to the rooms all through the night. Not easy to have a Window open for too long in December. Even though I stayed on the 6th floor, which is non-smoking floor, plenty of cigarette smoke made its way. Not sure if it was coming from the 5th floor level or from 1st through the 5th floor. Blocking the door bottom opening with a towel helped a bit. The Hotel should fix their HVAC system.

2- Loud music noise throughout the night-every night. Not sure why this has not been fixed after many other guests reported the same thing.There is a club on the premises that has very loud music all night.

3- No in-house Microwave or coffee maker. This should be a simple fix, soon I hope.

4- The ladies at checkout were not as professional as the men. Don't they realize we are possible repeat clients later on?

Family

8/10

Excellent

31 Dec 2015

Dania

Yes

It was perfekt hotel and schip

Family

10/10

Exceptional

18 Dec 2015

Sandra

Great hotel

Enjoy stay. Great room.

Partner

6/10

Pleasant

01 Dec 2015

Verified traveler

Rest at the Ramada

Hotel is well located and the rooms and beds are very comfortable and clean. It is consistent with what you would expect from a Ramada. Staff was nice and helpful. The downside is that the hotel has several restaurants with live music that was extremely loud and made sleeping impossible until it finally stopped well after midnight both nights we were there. Also, made the terrible mistake of getting a pedicure at the \"spa\" which was terrible and very unsanitary.

Family

8/10

Excellent

04 May 2015

Anne

Modern Comfort

We were arriving late in Fes and wanted to stay at a place where a taxi could take you to the front door - in contrast to the maze in the medina.

The hotel room was large, comfortable and clean and a touch of luxury!

We stayed on level 6 which is a non-smoking floor, however we were still disturbed by smoke.

They have a disco in the basement, very late in the evening we rang to find out when the boom boom boom would stop.......apparently it is 4am. I find it surprising that a hotel chain of this caliber is willing to jeopardise the sleep of its guests for a night club, particularly when we are on the top floor, I can't imagine what it would have been like on the lower floors

10/10

Exceptional

01 Mar 2015

Verified traveler

great place

nice hotel. friendly staff. good location

10/10

Exceptional

09 Feb 2015

latifa

Nice modern hotel close to the city centre

Found the hotel modern,clean and the bedroom was a good size, the staff were very helpful, when the television didn't work in the room we were moved immediately, good internet coverage, live music and a good restaurant.

8/10

Excellent

07 Sep 2014

Verified traveler

Overall impression is very satisfying. Only bath was on really bad condition.

8/10

Excellent

13 Aug 2014

Armen O

Comfort of the room

Hotel is clean & in good location. However, they intentionally turn off the air condition after 12 midnight to apparently save power? I complained to the front desk of the situation and A/C was fixed for the next day. However, the following night, the turned of the air & it was very uncomfortable to sleep in a 85 degree room. Hotel manager offered us a free night stay & breakfast to compensate for this issue.

4/10

Poor

14 Jun 2014

D

Not 5 star!

Located in quiet area which is good. However the facilities in the room are run down.

8/10

Excellent

17 Mar 2014

Verified traveler

ramada Fez

The hotel is convenient to the railway station and an easy 30 min stroll to the medina (take the left fork at McDonald's).
Restaurants near the hotel are sparse apart from expensive hotel restaurants, pizza and hamburger joints.
Chicken Mac, as mentioned in Lonely Planet, was the best we could find.
The thumping bass from the disco music downstairs until 3.30 am reaching our 5th floor room was annoying but I am a light sleeper. My wife had no such problems.
The room was very clean and the bathroom modern. The king size bed was superb.
4 euros city tax per person per night is fine if it reaches those who most need it. 24 euros for three nights was a surprise 'hit'.

Partner

6/10

Pleasant

08 Feb 2014

k28

considering 5star and it's brand value, price was relatively reasonable but food and service wasn't that good.

8/10

Excellent

25 Jan 2014

tony

Very good hotel close to the city centre

Would recommend the hotel to family and friends

2/10

Poor

10 Jan 2014

Presta

I do not recomend Ramada Fes

No hot water in the shower. We took cold shower everyday in December. We complained every day but it didn't help. Both of us gut sick. We asked to change the room but the management didn't help with that.
Internet didn't work at the room or at the reception area
We asked for professional guide but got a man who
new little English and didn't know the land marks but charged us as a professional guide.
Overall it was a miserable stay.

Anna S.

Family

8/10

Excellent

07 Jan 2014

Verified traveler

Price for Peace of Mind

I payed a little more than usual to stay at Ramada Fes because I was a solo female traveler and wanted a place where I felt safe in a city I was unsure about. Ramada Fes made me feel safe and helped me get taxis to and from the airport at reasonable prices and they can help set up tours for you (I didn't use this service but it is available). The accommodations where very pleasant and comfortable. Again, it was a bit pricy for my taste, but definitely worth the peace of mind knowing I would be safe.

Family

10/10

Exceptional

11 Dec 2013

Verified traveler

Excellent value for the price of the room

Enjoyed it very much as did all members in my group.

Family

10/10

Exceptional

08 Dec 2013

Verified traveler

Example, new qualityn hotel

Was better than expected and way above the so-called Ramada stateside hotels standards.

6/10

Pleasant

06 Dec 2013

Verified traveler

The room was very nice but there was no hot water in the bath. We asked for it to be mended and all they could do was make it adequate rather than good . The breakfast was not good value.
The red carpet leading to the hotel was magnificent but they couldn't get the basics right

10/10

Exceptional

02 Nov 2013

swim

Comfy bed

We were very Happy at the Ramada. Would we stay again yes. You need get a taxi or a good 45 mins walk to medina. its only a couple of pound by taxi . Swimming pool ok not so big . We went out for breakfast which was only a few pound . Had room only . We were overlooking the main rd 5 floor. Got woke up 4am by woman shouting and bit of drama , otherwise good. We would go back to this hotel . Reception staff helpful .

8/10

Excellent

15 Sep 2013

Verified traveler

Location

Although hard to find initially. We loved the fact that we could walk to the old medina and the modern mall. We found the city tax in Fez to be the highest in all of Morocco. We enjoyed our stay here.

10/10

Exceptional

03 Sep 2013

Verified traveler

Luxury hotel, close to restaurants and train statn

Great hotel and amazing quality. Language not an issue at all and very secure.

8/10

Excellent

16 Apr 2013

solo traveler

outside the medina but still walkable

this modern hotel is a nice reprieve from the medina. you can walk to the palace in about 15 minutes and medina 20min if you are quick. along the way coffee houses line the street and are pack full of real local ppl, unlike the medina which is surreal and partly made up for the tourist. here you see the real life of the average resident. only complain was that the AC did not work and it was quite hot in the room. had to keep the windows open and every room was the same.

8/10

Excellent

27 Dec 2012

Graduate Student From NY

great value but don't expect luxury

the hotel was good and i would go back if i was on a budget -- clean, large rooms and friendly staff. but, this is not a five star hotel. the water in the shower was lukewarm (at best) and the toiletries were just ok (combined shampoo + conditioner).

Family

2/10

Poor

22 Nov 2012

Verified traveler

Lousy Experience

Unfriendly and not helpful overall experience less then should be for the price, expected alot more

10/10

Exceptional

12 Nov 2012

Hiba

Highly recommended

Excellent accommodation at all levels. The room was very comfortable and extremely clean.

8/10

Excellent

08 Feb 2012

Constant traveler.

Fez Fantastic.

The hotel is nice and the price is good. The staff was not very friendly and didn't want to help me out (until I coaxed them for a while) when I was looking for tours. Finally, the unfriendly staff got me a fantastic private tour with a retired university Arabic professor. That made my day. He was great.

6/10

Pleasant

28 Oct 2011

vicky

Mixed Feelings about this hotel

Loved the room, big, comfortable, clean and decorated nicely. The shower was hopeless and really let the room down. We could not get hot water and asked twice for osmeone to look at it. One maintnaence man came up and had a look and said he would be back in 5 minutes and we never saw him again. the next morning we told reception and they said maintanence would look at it, i said that they did last night & told her the story and she just said she would ahve someone look at it. The next shower was still luke warm and was for the entire 4 days. The shower tap is absolutely hopeless and so difficult to use. For a 5 star hotel this is really unacceptable. Also for a 5 star hotel the TV is ancient and not all the channels work properly.

Our major concern was on check out the staff surprise you with a large bill for local taxes which is not mentioned at all on the website (hotels.com) Our receipt shows \"PAID IN FULL \"(including all taxes and fees)there is no mention of price per day anywhere on the site & we had a large disagreement with the staff on this issue. The hotel should have on the site the amount of money they charge for a local tax. The staff were quite rude and unresponsive on this matter and we were very disappointed with the outcome of this and it left a bad feeling with us about this hotel. I would only recommend this hotel if you can getl a really good price as it is not truly a 5 star and if you want good service think again.

8/10

Excellent

15 Aug 2011

Rachel

Hotel in Fez

Besides all the good things of the hotel,I was not happy with the food, especially the buffet breakfast was very limited for a the money charged.The rating for food overall is poor.
The swiming pool presented on the website is misleading,it appears large in size whilst it is a almost the size of a baby pool.

Thanks

6/10

Pleasant

21 Jul 2011

Verified traveler

far from medina

very very good for the price !!!! but the people of the front desk i think that they are very unlucky. i think that their mothers they had an acident by airplane..... so they are very unhappy..... xaxaxaxa or they know me before for troubles...... xaxaxaxa

10/10

Exceptional

30 May 2011

Verified traveler

Local Taxes

Even though the price we paid on the Hotel.com website stated it is inclusive of rate and taxes, we were still charged a local tourism rate by the hotel in FES. we were charged 258 Dirhams per room extra (£20).

8/10

Excellent

23 Jan 2011

Verified traveler

Construction nearby

Inside the hotel is as advertised. However, as of this review, construction was going on to a building next door which starts around 7AM and included sledgehammers and loud saws. We could not sleep in....

Internet not free in the lobby, but it isn't expensive.

Room service food was great, and not too expensive.

Reception spoke great english.

Cigarette smoking in the restaurants was rampant.

6/10

Pleasant

10 Jun 2010

kate

Ramada- Good hotel, rude staff

With the ramada you get what you pay for, obviously nice rooms, good location, very clean and suited me and my father for one night. What we did not get however was friendly staff. Especially when we checked in, the woman behind the desk was nothing but rude. Was fine but wouldn't say again

6/10

Pleasant

15 Mar 2010

Stan

Not bad for Morocco.

Lets put it straight. 5 stars in Morocco is no more than 3 stars in US. It is a fact. So if you go in with that expectation you'll be fine.
I stayed at a few hotels and riads while in Morocco and this one was more or less OK. Yet, property is worn, stains in many places on carpets, walls and bed headboard. Bar on the lower level is for locals - lots of smoke (looks like everyone smokes Morocco), loud and there are quite a few ugly working girls. Bar upstairs is better, more for tourists.
Restaurant food is bland and expensive (when you compare it to other restaurants outside of hotel).
But again, by no means it's a not a 5 star hotel by American standards.

Family

2/10

Poor

14 Apr 2026

sonia

Rien ne va
Vetuste pas propre bruyant

Self

10/10

Exceptional

14 Feb 2026

Adnane

Top hotel

Leisure Friends

8/10

Excellent

01 Feb 2026

Imad

Rummen behöver renoveras, flera fel med nyckel

10/10

Exceptional

21 Jul 2025

Abdelhakim

Personnel et hôtel magnifique

Magnifique hôtel avec accueil au top. Ils m’ont accueilli tard et ont été aux petits soins. L’accompagnement a été fait jusque la chambre afin de me laisser de l’eau et valider ma satisfaction. Je conseille aux familles de s’y rendre.

Self

10/10

Exceptional

19 Apr 2025

CRISTIAN GUSTAVO

Habitación amplia y cómoda
Lejos de la parte turística de la ciudad
Cerca de la estación de trenes

4/10

Poor

01 Jan 2019

Verified traveler

Pessima pulizia, diversi malfunzionamenti (phon, scarico e altro), macchie sul lenzuolo. Equivalente ad un 2/3 stelle italiano

8/10

Excellent

17 Jul 2018

MARIA IZABEL

Bom e confortável, mas descuidado

A entrada é bonita, com um grande e vistoso lobby. Dá para notar que o hotel já teve seus tempos de glamour. Os quartos também são espaçosos, com uma cama imensa e confortável, móveis clássicos antigos, mas descuidados. O banheiro é muito bom, com box. Wifi não funcionava no quarto, e pegava mal no lobby. A piscina era pequena e havia poucas espreguiçadeiras.
Há restaurantes e cafés bem próximos. Fica a 20 minutos de caminhada do coração de Villa Nouvelle e do shopping. Para chegar à Medina, melhor pegar um táxi.
Vale o custo x benefício, mas para uma experiência autêntica marroquina, melhor optar por um Riad na Medina.

Family

8/10

Excellent

28 Jun 2018

Bouchta

Propre et belle emplacement

Mieux qu’avant,

10/10

Exceptional

04 Jan 2018

Fernando

Muito bom hotel; pessoal simpático e prestável, limpeza, espaço interior agradável,....

Family

8/10

Excellent

20 Dec 2017

Mohamed

7

Chique maar oud. Proper

Partner

6/10

Pleasant

18 Dec 2017

Verified traveler

il n'est pas digne d'un 5 étoiles
Petit déjeuner médiocre
Côté sud de l'hôtel hyper bruyant à cause de la VMC de la cuisine qui fonctionne H24
Hôtel très peu entretenu . Aucune conscience vis à vis d'une perte d'eau considérable occasionnée par les chasses d'eau qui coulent 24/24.

4/10

Poor

09 Jul 2017

fred

Hôtel proche du centre très vétuste

Nous avons séjourné dans cet hôtel plusieurs nuits personnel agréable chambre très vétuste ainsi que l'hôtel
climatisation fonctionne très très mal voire pas du tout
Petit déjeuner médiocre pain viennoiseries de la veille

8/10

Excellent

21 May 2017

Verified traveler

Hotel propre et spacieux.

Bon hotel , propre et spacieux , juste les lits qui manquent un peu de confort .

Family

8/10

Excellent

19 May 2017

Michel

Hôtel bien situé

Hôtel pas très loin de la gare, offre un bon rapport qualité/prix

Partner

8/10

Excellent

18 May 2017

Mohamed

Sejour agreable.

Partner

6/10

Pleasant

22 Apr 2017

andres

para ser un 5 estrellas tiene mas pinta de 3

Era un viaje de trabajo, no de turismo.
Apenas necesito una red de wi-fi que funcione, (en este caso si).
Que sea limpio, (el baño olía a pis).
Que el desayuno sea bueno (mas bien aceptable!!)

8/10

Excellent

27 Mar 2017

Verified traveler

Zentrale lage

Hotel sehr zentral gelegen,Personal sehr freundlich und hilfsbereit

6/10

Pleasant

22 Mar 2017

Yibin

Hotel propre, mais sans climatisation

Hotel est bien situe dans la nouvelle ville de Fes. La gare de Fes et le medina ne sont pas loin, c'est pratique de faire la visite. Par contre, la climatisation dans la chambre ne fonctionne pas, ni en mode chaud ni froid. L'explication donne par l'acceuil c'etait que la temperature de Fes est tres agreable en ce moment-la, du coup ils sont pas prevu de mettre en service la climatisation.

Family