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Ibis fes

Fez · Morocco

avenue des almohades place de la gareView location

7.6/10Very good659 Reviews
Cleanliness7.8/107.8
Service7.6/107.6
Comfort7.4/107.4
Condition7.2/107.2
Location8.6/108.6
Neighborhood7.6/107.6
Amenities7.0/107.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ibis fes

The ibis Fez hotel, a warm and modern, oriental-colored complex, is just a short walk from the train station. 123 economy rooms have all the comfort you need, thanks to a private bathroom, desk, air conditioning and unlimited WiFi.

To relax, our property has an international restaurant, a 24-hour bar, and a garden with swimming pool. Two meeting rooms are also available to host your business events.

Read more about this hotelShow less

A stay at Hotel ibis Fes places you in the heart of Fes, within a 5-minute drive of Borj Fez Mall and Royal Palace. This hotel is 1 mi (1.6 km) from Jewish Cemetery and 1.2 mi (1.9 km) from Ibn Danan Synagogue.

Make yourself at home in one of the 123 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Fes? This hotel has 2163 square feet (201 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 12:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MAD 72 per person
    • Self parking fee: MAD 10 per night
    • Pet fee: MAD 100 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: MAD 120.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    French

Nearby attractions

Borj Fez Mall 1 km / 0.6 mi
Royal Palace 1.4 km / 0.9 mi
Jewish Cemetery 1.6 km / 1 mi
Ibn Danan Synagogue 1.6 km / 1 mi
Bab Semmarine 1.8 km / 1.1 mi
Cherratin Medersa 2 km / 1.3 mi
Atlas Garden 2.1 km / 1.3 mi
Fondouk Tsetouanien 2.2 km / 1.4 mi
Attarin Medersa 2.2 km / 1.4 mi
Parc Jnane Sbile 2.3 km / 1.5 mi
Abou Bakr Ibn Arabi Mausoleum 2.7 km / 1.7 mi
Place Bou Jeloud 2.9 km / 1.8 mi
Dar Batha Museum 3.1 km / 1.9 mi
Blue Gate 3.1 km / 1.9 mi
Kassr Annoujoum Ducci Foundation 3.2 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 123
  • Number of floors (main building)
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
Show 25 more facilities & services
  • Medical service
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Clothes dryer
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Photocopier
  • Fax
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Parasols
  • TV lounge
  • À la carte lunch
  • À la carte dinner
  • Single-Use Plastic Free
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room GARDEN VIEWRoom • GARDEN VIEWROO.GV

    Photos are not available for this room type.

    Ibis fes

    Room GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Ibis fes

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 2 Bedrooms • 12 m²TWN.ST
    TWIN STANDARDPhoto unavailable15 photos

    Ibis fes

    TWIN STANDARD

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width
    Bedrooms
    2
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • TV
    • Direct dial telephone
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Ibis fes

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Ibis fes

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 12 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable14 photos

    Ibis fes

    DOUBLE WITH DOUBLE BED

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Living room: 1
    • TV
    • Direct dial telephone
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Ibis fes

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Ibis fes

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ibis fes

7.6
Very good
659 Reviews
Cleanliness
7.8 /10
Service
7.6 /10
Comfort
7.4 /10
Condition
7.2 /10
Location
8.6 /10
Neighborhood
7.6 /10
Amenities
7.0 /10
100 reviews shown
10/10
Exceptional
05 Jul 2026
Thami
I booked this hotel for my Dad. He was extremely happy with the quality of the hotel amenities and staff. Great location and service.Thank you
Self
2/10
Poor
21 Jun 2026
Jevin
No AC
Was advertised as AC present
Central AC did not work
No fan provided
Could not open balcony and sleep due to bright light shining from terrace downwards
Partner
2/10
Poor
20 Jun 2026
Driss
Nothing is unique about this property
Family_with_children
10/10
Exceptional
11 Jun 2026
Khalid
I will recommend to anyone who wants relax and enjoy the vacation
Partner
10/10
Exceptional
04 Jun 2026
carlito
We had a wonderful stay at this hotel in Fes. The staff was incredibly friendly, welcoming, and always willing to help with anything we needed. The location was convenient for exploring the city, making it easy to visit local attractions and enjoy the area. The food was also a pleasant surprise, with a good variety of options and great flavors. The hotel felt family-friendly and provided a comfortable base for our visit. I would definitely recommend it to families looking for a convenient, welcoming, and enjoyable stay in Fes.
Family
8/10
Excellent
27 May 2026
Mei
Clean room, friendly staff and very good location
Friends
8/10
Excellent
13 Apr 2026
Michael
Breakfast was good, nice mix of selections.
4/10
Poor
09 Apr 2026
Joseph
Don’t stay here unless cheapness or closeness to the train station is imperative. Elevator is a rickety old coffin made in the 80s with missing buttons and things to together with duct tape, the lobby call button is held on with a zip tie, my shower head was broken so non of the water came from the main nozzle, came out the sides and the drain didn’t work quickly so if you were in there more than 5 mins the water level would rise and flood the bathroom, the toilet button was snapped off and the first time I used it it worked and then didn’t work again as the water would constantly flow so couldn’t flush the toilet, ask them at reception to fix, said someone would come, they didn’t, asked them again, same thing, didn’t bother asking again. Fez is really hot compared to other cities in Morocco, it was like 29C - 32C the whole time I was there, my air condition unit was ancient, didn’t work, only pumped out warm air, learned this the first night, the next day u went down stairs to ask about the air conditioning, wether maybe I was using it wrong or if I could be moved to another room with working aircon, they said no aircon doesn’t work in any room, no idea if that’s true but it was sweltering hot for someone from a cold country like me and she was really rude and aircon was in the promised amenities, so if you do come her don’t come in spring or summer coz you’ll sweat to death, I asked them if I could get an electrical fan since the air con didn’t work, she made a face said no
Self
10/10
Exceptional
30 Mar 2026
saida
The breakfast was fresh ,I enjoyed it!
Stuff was very helpful.
Family_with_children
2/10
Poor
15 Mar 2026
Anya
I did not get the room I booked, the bathroom smelt of sewage and the room standard was not good.
I have since attempted to contact the property and they have not done anything to make up for this.
The pool area seemed okay but I did not try this out
Self
8/10
Excellent
14 Feb 2026
Carol
Yes, the staff were most helpful and the room was very clean.
Partner
6/10
Pleasant
02 Feb 2026
ARSALAN
The service and staff were good. However, the room needs improvement. The fittings are mostly old, the shower is very small and uncomfortable, and the room itself is very small with hardly any space to move or work. The working space shown in the pictures is misleading—in reality it is very tight and uncomfortable. Either the room quality needs to be improved or the price should be lower to match the condition.
Leisure Self
6/10
Pleasant
29 Nov 2025
El Mostafa
Very expansive no good
10/10
Exceptional
17 Nov 2025
Olga
Good customer Service
6/10
Pleasant
14 Nov 2025
ANDREW
Rooms need updating and air conditioning not very good. Great location.
2/10
Poor
19 Oct 2025
Maria Socorro
Disappointing Stay
The room was dirty, the air conditioning didn’t work, and the shower temperature kept fluctuating. When I reported these issues, the staff didn’t even offer an apology or attempt to make things right. It’s clear the room wasn’t properly prepared for guests. The only positive aspect is its convenient location near the train station, but unfortunately, that’s not enough to make up for the poor experience.
Leisure Partner
8/10
Excellent
14 Oct 2025
Teresita Vilma
Need resurface bathroom n aircon is not working property when we were given a room, i complain to the front desk regarding the aircon and just lies that the temperature are all the same setting it was hot, all around the hotel i called the following day n talk to different front desk person n he had someone chks it and he change our room n it a good air-conditioning 👍 i use Ibis in UK, ibis Tangier and now in Fez
Leisure
10/10
Exceptional
27 Sep 2025
Vimal
This hotel is right outside the train station and is very convenient for a short stay. The rooms were nice and the bathroom was spacious.
Leisure Partner
10/10
Exceptional
18 Sep 2025
stephen paul
Very friendly staff - great accomodation and lovely pool
Leisure Partner
2/10
Poor
05 Aug 2025
Aboubakre
Upon arrival, we requested a mini fridge for my mother, who requires proper storage for her medications to maintain their effectiveness. To our disappointment, the hotel was unable to provide this basic and essential accommodation. Despite explaining the importance of this request due to medical reasons, the response we received from the staff was not only unhelpful but also unprofessional and rude. Their attitude was dismissive, and the service felt cheap and careless.

Given the seriousness of the situation and the lack of empathy and support from the hotel staff, we were left with no choice but to check out early and urgently find alternative accommodation at a nearby hotel that was able to meet our needs.

This experience was distressing, unacceptable, and not at all reflective of the standards one should expect from a reputed hotel chain. I will not be recommending Ibis Hotel to anyone in the future, and I hope this feedback prompts serious reflection and improvement in your customer service and medical accommodation policies.
Business_and_leisure Family
10/10
Exceptional
29 Jul 2025
Taoufik
Amazing hotel great service, I was able to check in early. Room was clean, swimming pool was great and refreshing during the summer heat. Walkable to the train station. A bit noisy by the street windows weren’t sealed. But I would recommend and will book again when visiting Fes. Thanks
Leisure Family
10/10
Exceptional
18 Jul 2025
Ephraim

very good value

Very clean, comfortable room and good location, right near train station
Nice that it had a fridge
A very good value
Very nice staff.
Self
8/10
Excellent
07 Jul 2025
James
Clean and great spot if taking a train in or out of fes
Leisure
2/10
Poor
27 May 2025
R Lalit
I had an extremely disappointing and frustrating one-night stay at I bis Fes, and I would strongly advise against booking this hotel.

Despite having a prepaid reservation online, the hotel reception insisted that no payment had been made and demanded full payment again at check-in. I showed them my payment confirmation along with the deducted amount from my bank, yet they continued to treat me like I was trying to cheat them — making me feel like a low-level tourist who couldn’t afford to pay. Completely unprofessional behavior.

Unfortunately, the nightmare didn’t stop there. The air conditioner didn’t cool at all — it just blew warm air, and with Morocco’s heat at this time of year, the room was unbearable. I complained three times, went back and forth with the reception, and after over an hour, they finally sent a maintenance person who didn’t speak English. He simply checked the unit and said, “It’s working” — apparently, blowing air equals working AC in their standards. No attempt was made to fix the issue or offer a different room.

To top it off, the room itself was a disaster — no towels, no tissue box, no water bottles provided. The room was so small I could barely move around.

This was a pathetic and frustrating experience from start to finish. I will never book an I bis hotel again and urge others to avoid this location entirely.
Leisure Self
6/10
Pleasant
21 May 2025
Verified traveler

Ventilation system and facility DOWN

The was no air conditioning during our stay. Only hot air comes out of it. The hotel reception said it was due to the season. Mornings and nights were cooler but during the afternoon was really hot and stuffy. In the reception area air ventilation was stale and insects were hovering around. The room given to us had a tap that just had hot water running and below the sink was the leak was bad. Obviously maintenance of the hotel facilities were lacking. After checking with the receiption they got someone to check on the issues without making sure there was a way to rectify it. We had to varify the situation again and still no solution were given to us at this point. So we headed out of the hotel to catch some fresh air while allowing time for the staff to allow the change of hotel room as requested at the first place. The other room was better but air-conditioning was still an issue here. The only solution to it was to off it totally. Dry heat in the afternoon was not the most pleasant. There was only a slight opening allowed for the window. It does not to much of air circulation but instead you might expect insect bites instead. Definitely not recommended to stay in this hotel unless train station next to it is the main concern you have. Otherwise get a better place elsewhere.
6/10
Pleasant
20 May 2025
Abdur
Toilet was not flushing in the room. The elevator was making lots off noises upon use and made us uncomfortable.
Leisure Partner
8/10
Excellent
27 Apr 2025
Rosemary

Fez

Dated property but good for the price, all amenities as advertised.
Well kept terrace and pool area.
Breakfast buffet had sufficient choices, nothing fancy.
Located next to train station with plenty of taxi availability. 5 minute taxi ride to the old medina.
Restaurant and housekeeping staff were friendly and helpful.
Surrounding area a little gritty, but has some good low cost cafes.
Partner
2/10
Poor
19 Apr 2025
JEMILA
As soon as we got into the parking lot the worker asked for money. He said that if we don’t pay him that he won’t guarantee the safety of the car. We went to check in and the reception said to give the guy in the parking lot the money he’s asking for. That it is better this way. We got to our room and there was a cockroach in the shower and a single pillow in the room with hair aall over the bed. Overall would not recommend staying here. It’s just a horrible experience. Thank god it was only one night.
Leisure Partner
10/10
Exceptional
15 Apr 2025
Verified traveler
After we come back from Chefchaouen, we stay here because we take train to Casablanca tomorrow morning.
It takes for 30 seconds to get to the train station from the hotel.
Also they have a decent restaurant serving ala carte with wine
Partner
4/10
Poor
09 Apr 2025
tareq
The property is located near the train station, so noisy and too much traffic, not enough parking and unsafe , hotel amenities are very limited , staff is wonderful rooms are clean , breakfast is very poor quality and also very limited , boiled eggs were ice cold
Leisure Friends
10/10
Exceptional
29 Mar 2025
Mohibur
I arrived late at night trains were delayed. On arrival the system was down but every care was taken to accommodate me whilst they got things back up and running.
Suhur was only served until 2 am and no hot drinks but reception staff could see how tired I was and made arrangements for suhur to be served at 3am with hot morrocan tea.
It the little things that set apart great customer service.
I was really happy and amazed at the service that an offered. .
Self
4/10
Poor
06 Mar 2025
Tabish
I stayed at this hotel for eight days. I had prepaid; otherwise, I would have left earlier. I had to change rooms three times. I planned to leave on a weekend, but the staff informed me that they were unable to process cancellations until Monday, forcing me to stay additional nights despite my discomfort.

When I first checked in, I was not given the double bed with a balcony that I had booked. The second room had a strong paint smell. The third room finally matched my booking—a double bed with a balcony—but had a musty air conditioning smell.

The main issue was the noise. The neighbors played loud music at 1:30 AM. The nearby train station, rather than being convenient, was disruptive due to frequent train horns sounding late into the night. The roads were extremely noisy as well. I had to attempt sleeping with earbuds and bulky noise-canceling headphones, yet I still couldn’t get more than four hours of rest per night.

Adding to the disturbance, I could hear dogs fighting outside at midnight, further contributing to the already overwhelming noise levels.

I had a second booking for additional guests but decided to cancel it and switch to an Airbnb. This was a much better decision, as I was finally able to sleep and found it to be a better overall experience.

On a positive note, the shower was good, though the first room I was given had a cracked showerhead. Cleanliness was acceptable, and the staff was generally good. However, due to the noise the overall is poor.
Leisure Family
8/10
Excellent
01 Mar 2025
Jeffrey
Couldnt be more convenient to the train station. Walked out to find a place for dinner and were discusted by the filth of this city. Got pizza and brought it back to the room. Hotel and room experience was very average. Glad we didnt miss our train.
Leisure Family
6/10
Pleasant
26 Feb 2025
Mohamed
??
10/10
Exceptional
27 Jan 2025
MohamedRassoul
Ok
8/10
Excellent
13 Jan 2025
DWAYNE
.
Leisure Self
8/10
Excellent
05 Jan 2025
k

Next to Fes rail station

NExt to Fes rail station. Plenty of taxis to get around very cheaply or easy to walk.
Good swimming pool.
Basic room, disappointed there was no kettle to make tea.
Comfortable.
Friends_and_family Friends
10/10
Exceptional
24 Nov 2024
Tabish
Hotel room was a twin room and was absolutely fine. Clean beds, floor, great location with train station and taxi stand. Pool area very relaxing. Plenty of food options for cheap nearby. Check in was simple. Decent price. Would be using it again in future for any trips to Fes. Only small issue would be nice to have few more sockets for electronics but not a big deal at all.
Leisure Family
10/10
Exceptional
08 Nov 2024
abdesslam

Nice hotel

Nice
Friends_and_family Family
8/10
Excellent
07 Nov 2024
Georgia
Convienient spot next to the train station and always plenty of taxis. But the walking area around the hotel wasnt the nicest. Dirty and not the most safe.
Hotel itself was nice. Easy check in/check out and pool was clean.
Leisure Partner
10/10
Exceptional
03 Nov 2024
Syed
Spacious room, functional furniture, newer bathroom, friendly staff. We liked it souch, we booked another Ibis in Marakesh!
2/10
Poor
28 Oct 2024
klod
Hostel looks better than this place
Leisure Family
10/10
Exceptional
16 Oct 2024
Verified traveler
Good for fast travelling
10/10
Exceptional
15 Oct 2024
Verified traveler

Great

Friendly, helpful staff. Hotel is dated especially the bathrooms but was in a great location for train station . Breakfast was good and the pool was excellent and was cleaned regularly would stay again
Partner
8/10
Excellent
29 Sep 2024
Verified traveler

Convenient Hotel

The staff are wonderful and very professional. The location of this Ibis is ideal. It is a short walk to the Royal Palace and after that the old city is close by.
I liked the hotel’s pool area as well.
Self
8/10
Excellent
06 Aug 2024
Anil
Good property, it does the job. The location was 10 minute drive away from the Médina, but you’re walking distance to the train station. Some good food choices around, pretty good hotel for a 2 night stay, I wish the A/C was a little more powerful, that could’ve been better, but other than that no other complaints!
Leisure Self
6/10
Pleasant
29 Jul 2024
Kim Seng

Hotel close to train station and food options

Located next to the Fes train station. Lots of eateries nearby. About 20-25 minutes drive away from the medina. Hotel has a nice pool. Room a bit small and overall cleanliness can be improved.
Friends_and_family Family
4/10
Poor
14 Jul 2024
Youssef
Pas mal
10/10
Exceptional
03 Jul 2024
Martha
This place is just for a night rooms are very small and need paint
Leisure Partner
10/10
Exceptional
07 Jun 2024
Anthony
Nice economy hotel. Good location and good value
Leisure Family
8/10
Excellent
01 Jun 2024
Anthony
Reasonably nice budget hotel very conveniently located adjacent to train station
Leisure Family
8/10
Excellent
18 May 2024
auday
The hotel need to upgrade
Business Friends
4/10
Poor
07 May 2024
Hanjoo
Good place but need to work for pest controls. I killed several flying insects and ants inside the room and when I shower the water leaks outside the bathtub. Even thou I very carefully did it.Hotel looks beautiful. But they have to take care about the small things.
Leisure Family
6/10
Pleasant
27 Apr 2024
Adejoke
Extremely basic. The lobby area is refurbished but the rooms are basic. It does the job though if what you want is a place to lay your head that is right next to the train station.
Leisure Self
6/10
Pleasant
24 Apr 2024
Leanne
helpful front desk staff, clean hotel, privacy if that's what you want,
the only thing I had an issue was with the sick waitstaff was so sick for two days he coughed all day for two days all over the hotel and on the coffee. if staff is sick they have to stay home.
Leisure Self
10/10
Exceptional
20 Apr 2024
Barbara
Nice comfortable spot
Leisure Self
6/10
Pleasant
17 Mar 2024
Vijaya
The hotel was old and not well maintained. The shower was small with not enough water coming out of the shower head and not warm enough.The bed was comfortable though.
Partner
10/10
Exceptional
17 Feb 2024
RUBEN
Very good activity Sahara Desert Tours from Fez to Marrakesh. I did this Tours with Berrada Company , they were very puntual , comfortable Vans , friendly driver explaining us everything about Morocco and amazing Camel Riding . Tents were very comfy , comfortable, well decorated and secure. Thanks Mr Berrada for your hospitality !
Leisure Family
6/10
Pleasant
08 Jan 2024
kurshid
This hotel was not highly rated. So, we didn't expect much. our main reason for booking this hotel was the location. it is right beside the FES train station and very convenient. it is a very dated property with a beautiful garden. our room was overlooking the garden

Old property, with much needed renovation.

Despite all, the room was passable and clean enough. Good breakfast.
Leisure Partner
10/10
Exceptional
20 Nov 2023
Ibrahima
Very nice
10/10
Exceptional
20 Nov 2023
Ibrahima
Very nice
10/10
Exceptional
08 Oct 2023
Ibrahima
Nice
8/10
Excellent
08 Oct 2023
KHALID
The customer service could be better. Just smile!
Leisure Family
10/10
Exceptional
08 Oct 2023
Youssef
It was good
Business
4/10
Poor
16 Jul 2023
dom
Positives
pool is ok
a/c worked
had hot water
wifi ok

Not good

- food offering is hopeless
- customer service non existent except pool boy
- Chinese propaganda is the default TV
- people roaming pool grounds making noise at 3am
- the three or more roosters that roam the grounds make a lot of noise
- security is lacking eg
- people sleeping all night in the pool lounges
- “guides” outside are hostile and threatening
- taxi drivers are aggressive also

Yes it’s cheapish but could easily be so much better


Leisure Self
8/10
Excellent
11 May 2023
Thomas Keith

Great staff, pool and location.

The reception staff especially Ahmed, were great and tried their best in English.

The location of the IBIS was good, beside central station.

The rooms were basic but comfortable, but by far the best things about the hotel were pool and gardens. However, the pool toilets and showers were filthy...

I was not impressed by the food at the IBIS, infact, I went to Snack Brahim TIF AWIN most days. (out the Ibis door, turn to your left and straight across the road, orange building.)

Would I stay again? Yes...
Self
6/10
Pleasant
17 Mar 2023
Jasmine
This hotel has 3 stars since it has a swimming pool, and large landscaped gardens. The gardens are well maintained, so it is unfortunate that the internal of the hotel is not maintained to same standard. The website advertises a front desk safe, but there is not one. A very unhelpful reception told us valuables would be OK left in room. Reception staff were indifferent to guests, no acknowledgement when passing through and talking to each other when dealing with any guest queries. No hand towels in the room, air con not reacting to thermostat adjustment, hot water in bathroom fluctuates when several guests using at same time. Breakfast reasonable continental, catering not quick to replenish.

Hotel location is good, just by rail station, and 15 min walk to Hassan 2 avenue and walkable to the large shopping centre. Good eateries on the way and a food court in shopping centre. Hassan 2 avenue busy after dark, as it is a popular place of locals to mingle and socialise. Walkable to the souk and medina, GPS not accurate in the narrow 9000 alleyways and you can easily be in a parallel alleyway leading to a dead end. Beware scams in the souk especially fake guides who will want to show you the tanneries for free. We felt safe in and around the hotel and the souk. To conclude this hotel needs to improve the internal standards and facilities to fully justify a 3 star rating. Without the pool and garden, Ibis would be mid 2 star.
Leisure Partner
10/10
Exceptional
20 Feb 2023
Ibrahima
Very good
10/10
Exceptional
18 Feb 2023
Melodie

Changes for good and back

I’ve stayed here for many years and they’ve always been great to me. It feels like an oasis in the midst of a hectic city. They’ve updated many things for the better but I miss the individual pots of coffee at breakfast. The beds are a bit too firm for my liking and I miss sheets. But I keep staying there because it’s very comfortable.
Friends_and_family Friends
10/10
Exceptional
03 Dec 2022
Bijan
Very clean beautiful atmosphere very friendly helpful and polite staff
Leisure Partner
10/10
Exceptional
31 Oct 2022
Ibrahima
Great costumer service.
10/10
Exceptional
30 Sep 2022
Mamadou

Fes Ibis Baguette

The bread was the highlight, the bread \"baguette\" was one of the best I have eaten outside of France. Being close to the train station was perfect. Carrefour is not very far (walking distance). Will stay there next time
Partner
8/10
Excellent
20 Sep 2022
Lily
Excelente, todo limpio y muy amables el personal.
8/10
Excellent
25 Aug 2022
Lily
Todo muy bien
Family
2/10
Poor
31 May 2022
Yuk Mei
Noisy and uncomfortable ventilation.
Leisure Family
8/10
Excellent
15 Jan 2022
Dion
Literally steps away from the train station as well as a taxi hub.
2/10
Poor
31 Dec 2021
Verified traveler
Terrible place, avoid it
Leisure Family
2/10
Poor
08 Nov 2021
Jouad
A total letdown, poor breakfast, skipped the second, dirty room and no heating.
Business Self
10/10
Exceptional
02 Oct 2020
Melodie

Quiet is Chaos.

I am always grateful for the kind and friendly staff at the Ibis. they go above and beyond for me. It is such a pleasant place to visit with friends in the midst of a busy city.
Business
10/10
Exceptional
03 Mar 2020
Verified traveler
Very nice location and very nice garden, nice food and very freindly staff
Leisure Partner
8/10
Excellent
31 Jan 2020
Paul

Good quality Ibis

Standard format Ibis right next to the station. Quite well kitted out compared to other Ibis hotels here. Comfortable room with Aircon. Friendly staff with good English. Has a bar, but with a limited choice as expected in Morocco. Plenty of food outlets nearby.
Self
10/10
Exceptional
28 Jan 2020
Verified traveler
Great location close to the train station, and taxi stand. Staff are friendly and helpful, breakfast was very good. Rooms were clean and functional. Onsite restaurant was good.
Leisure Partner
8/10
Excellent
25 Jan 2020
Simon
Good
Friends_and_family Friends
10/10
Exceptional
25 Jan 2020
Verified traveler
Friendly helpful staff, convenient location close to train station and major sites, good breakfast, clean facilities, restaurant and bar onsite.
Leisure Partner
8/10
Excellent
16 Jan 2020
CaMacKay
The hotel is clean, the bed is nice, the room is good and the view from your balcony is quite striking for a hotel at this price.
Leisure Partner
2/10
Poor
13 Jan 2020
Steve

Dated and basic

The good: next to railway station and it's easy to get a taxi.

The bad: It's dated and basic.

The ugly: The en-suite shower pad gets blocked easily so it's like paddling in a pool of water.
Partner
10/10
Exceptional
02 Jan 2020
Verified traveler

nice choice

very comfortable hotel, near train station but hear no noise .
Friends_and_family Friends
8/10
Excellent
21 Dec 2019
Saajid
All that I expected of a budget hotel.
Building is a bit old but very clean.
Staff were courteous.
Leisure Partner
10/10
Exceptional
24 Nov 2019
Verified traveler
Next to train station and taxis made it convenient for transportation
Friends_and_family Family
8/10
Excellent
22 Nov 2019
John
By the time they squeezed a queen sized bed in a single sized room it was impossible to move about on the room
Self
10/10
Exceptional
28 Oct 2019
Melodie

Love the restful garden

I regularly stay at hotel Ibis Fes. I will continue to go back. The garden area is beautiful and well taken care of and transports you out of the middle of this busy city (which I need upon occasion). It is comfortable, quiet, and well staffed and maintained.
Friends_and_family Friends
8/10
Excellent
17 Oct 2019
Mumtaz

Centrally located and easy to find

Ibis fes is very well located... the train station is right next door as are the taxi ranks.. we didn’t breakfast at the hotel but instead chose the cafe across the road ...
Friends_and_family Friends
8/10
Excellent
23 Sep 2019
Verified traveler

Good hotel for the station

Good hotel and handy for the station
8/10
Excellent
07 Aug 2019
Verified traveler
Good location, with space to park, nice breakfast, pool.
8/10
Excellent
20 Jun 2019
Helen

Good value lovely pool

Nice hotel, lovely pool area, very good price. Taxi rank outside so easy to get into the centre. Our main issue is that it was VERY noisy- but most likely as they were doing building work during our stay.
Partner
4/10
Poor
06 Jun 2019
Ali

Not happy

Not so great, tiny tiny rooms
Crew is nice but rooms are much smaller than the pictures
Family
6/10
Pleasant
04 May 2019
TIAN SENG

Just another location hotel

Service at reception was so-so, two lamps were not working until I gave feedback.
These should be noticed by housekeeping before next guest check in.
10/10
Exceptional
17 Mar 2019
Verified traveler
Great pool area and garden area with peacocks! Fast wifi in room.
Leisure Self
2/10
Poor
06 Mar 2019
ABDULLAH

Trip to fes

Not so good
6/10
Pleasant
25 Feb 2019
Kettly

Ok Ibis

The staff need more training in the Hospitality industry. They are trying their best which is simply not enough in every aspect.
The location is great.

A just OK hotel. Nothing to be excited about.

Location & surroundings

Ibis fes
avenue des almohades place de la gare, Fes, Morocco

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Ibis fes

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