Name: Zahrat al Jabal
Address: Avenue Des Far, Fez, MA

6/10

Pleasant

15 Jul 2026

Jihan

This is an older hotel without any modern amenities. The rooms has physical turn keys to enter the room which was quite tedious to open on each occasion. Nothing fancy, linens and rooms were clean, Friendly staff and good location. Breakfast buffet was included and had a fews options, omelettes made to order, pastries, soup and a variety of pastries. Must mention the rooms had a slight sewage smell when using the water which would disappear after some time, I was advised this is common occurrence in this area. Room had a working ac which was not very powerful. But the common areas in the hotel as in the lobby and restaurant didn’t seem to have any ac which made enjoying the breakfast a bit difficult at times. All in all an ok stay. Would stay here again but it wouldn’t be my first choice.

Friends

6/10

Pleasant

20 Feb 2026

Rahmat

The shower had bad smell. Water draining was not good.

Family

10/10

Exceptional

19 Oct 2025

Jomalee

Clean room, staff very nice, the staff packed me breakfast before i left in the morning

10/10

Exceptional

31 Aug 2025

Younes

The staff were very friendly and welcoming. The breakfast was nice with a good variety, and the hotel was very clean and well maintained. Overall, a great stay.

2/10

Poor

05 Jul 2025

Mohammed Ali

Never replied and when they it was too late.

6/10

Pleasant

06 Jun 2025

Ashley

Upon checkin they couldn’t find our booking and told us we didn’t have one. They gave us a room and then tried to charge us for it the next day. Thankfully I had the receipt for my purchase and was able to show this and eventually had the charges withdrawn after they were insistent that I had to pay again. Additionally there was constant noise of furniture moving above us the whole time.

Leisure Partner

2/10

Poor

19 Sep 2024

Chaoying

There are bed bugs in my room. I was a victim big time.

6/10

Pleasant

18 Sep 2024

Chaoying

The bed is infested with bedbugs. I was bitten all over my body

Leisure Self

10/10

Exceptional

22 Jul 2024

Nadia

Simply love it

Business_and_leisure

10/10

Exceptional

06 Jul 2024

Nadia

Great customer service and clean propu

Business_and_leisure Family

10/10

Exceptional

06 Jul 2024

Nadia

One of the best Fes has to offer, although the hotel is small they are big in customer service.

Business_and_leisure Family

10/10

Exceptional

26 May 2024

Nadia

This was the first time I stay at Zahra Al Jabal and I liked it. Exceptional service and location

Business_and_leisure Family

8/10

Excellent

07 Oct 2023

Zachary

Nice balcony. Clean. Good location. Good staff.

Self

8/10

Excellent

04 May 2023

Nash

Rooms were spacious and clean. Service good.
They could not get television to work.
Local taxes were charged twice. Once by Hotels.com in the billing and the reception insisted on charging regardless showed them it was paid and I had to pay again.

Friends_and_family Family

2/10

Poor

02 Oct 2022

Mustapha

Very bad charge me fee in expedia applications and charge fee cash

Leisure Family

10/10

Exceptional

27 Jun 2021

jeffrey Meliani

Great location , clean hotel , friendly safe location .

Self

10/10

Exceptional

26 Jun 2021

Jeffrey

Clean excellent location convenient to every think the hotel workers are friendly .

Self

8/10

Excellent

15 Jan 2020

Verified traveler

Location is very good like 10 mins away from the medina 15mins away from airport by red taxi.

Hotel room is OK. It is comfortable with balcony just needs improvement with toilet although it is tolerable.

Breakfast is not so good needs improvement as well

Room make up is everyday which is good and the staff is very helpful and nice.

Over all is 3.5/5

Leisure Partner

8/10

Excellent

11 Nov 2018

Mario

Fes for the night

Just needed a bed for the night. Hotel was very accommodating. Close to all. Clean and quiet.

Family

6/10

Pleasant

29 Sep 2018

Peter

This is a typical Moroccan 3-star hotel with a good price. Nothing more; nothing less. It's basic. It does the job - provides a clean room with a comfortable bed and a bathroom. The buffet breakfast was decent. The cafeteria at the 7th floor has a great panoramic view, but a bit disappointingly, it does not have a view of the old Fes Medina. I would have given a higher rating if my key card worked or if the front desk lady was more customer-oriented. You should not come here with expectations for standards of a 3-star international chain hotel or a 3-star hotel in a developed country. For me, it provided what I needed.

8/10

Excellent

15 Apr 2018

Sherrise

Good hotel close to the city

I only had one pro twitch the hotel. Under the website it’s states that this hotel has 2/restaurants and bar. That’s not true. It only has 1 restaurant and no bar. This was one of the reasons I choose this hotel. Big time false advertising.

8/10

Excellent

23 Mar 2018

Steven

Great place to stay

It was a great location, Traditional Moroccan breakfast

Partner

8/10

Excellent

02 Feb 2011

Meggan

Flower of the Mountain

The hotel is located in the \"new\" city, one block from Hassan II (the \"Champs Elysees of Fes\") and only a few blocks from Boulevard Mohammed V. Together with Avenue Mohammed es Slaoui these streets form a fantastic triangle of shopping, dining, and outdoor spaces. Additionally, Zahrat Al Jabal is a straight-shot (Lalla Asmaa & Avenue Palestine), 10-minute walk from the train (ONCF/Supr@tours) station. The staff speaks English and French and are super nice and helpful.

10/10

Exceptional

26 Sep 2009

Myeong

Hotel is well located and have

Hotel is well located and have everything especially internet access etc., but bathroom is very small. Hotel employees are very kind and helpful.

8/10

Excellent

08 Apr 2026

Akos

Nice small hotel in the town cetre. Clean, quiet rooms. Breakfast is good, parking might be a problem but the staff helps you with it.

Friends_and_family Friends

10/10

Exceptional

04 Jan 2026

tarik

Ras

Friends_and_family Friends

10/10

Exceptional

16 Dec 2025

tarik

Hôtel il propre petit déjeuner varié

Friends_and_family Family

2/10

Poor

25 Nov 2025

Anne-Marie

Allt

Partner

10/10

Exceptional

20 Apr 2025

Thomas

I am very satis

Only 15 minutes walking from the train station, a nice hotel with all facilities for a 3star hotel. The only negative was breakfast. Breakfast was really poor only very little staff there and they didnt had even omelette or sausages or something like that.
The hotel has a very sweet nice rooftop and i tried once a dinner and a lunch. Perfect quality greetings to chef

Self

4/10

Poor

27 Jan 2025

Mustapha

Bruit incessant,
Mauvaise isolation accoustique

Friends_and_family Family

10/10

Exceptional

15 Jan 2025

OUAFAE

super séjour

plusieurs fois dans cette hôtel très bien situé, accueil toujours très agréable.
nous reviendrons encore

Friends_and_family Family

10/10

Exceptional

12 Aug 2024

Mohammed

Es war alles Ok.
Meine frau und meinen Sohn waren auch sehr
zufrieden.👍👍👍

6/10

Pleasant

16 Apr 2024

Marcelle

Tout le personnel est vraiment adorable, mais l’hébergement n’est pas à la hauteur : les chambres soient envahies d’une odeur nauséabonde d’égout (la première chambre était irrespirable la seconde pas beaucoup mieux mais avec le lavabo bouché et la troisième -paraît-il la meilleure de l’établissement - était juste supportable )
Quant au départ le facture était 24 euros plus cher qu’annoncé !
Ne mérite pas d’être vendu par Expedia

Leisure Family

10/10

Exceptional

02 May 2023

Mehmet

Good

Fes şehri ve Fas'in fiyat-hizmet standartlarına göre alabileceğiniz en iyi otel çok memnun kaldık Türk arkadaşlara kesinlikle tavsiye ediyoruz

Friends_and_family Family

2/10

Poor

31 Jan 2023

gerard

Pour résumer. Hotel à éviter absolument.

Nous avions choisi un hotel près de notre lieu d'habitation qui \" semblait\" convenable.( 3 étoiles).
Est ce normal de trouver du linge de toilettes déchiré? d'avoir les toilettes quasiment dans la douche? ( pensez aux personnes agées! d'avoir une séléction de chaines peu acceptable aux clients non arabophones?quant au petit déjeuner, est ce normal au Maroc de ne pas avoir du VRAI jus d'orange? Pourtant nous avions prévenu le personnel que notre ami est un responsable de la chambre de commerce du département de la Charente.donc besoin pour l'image de l'hotel de faire doublement attention. Pour le prix ( env 70 euros) , la qualité de l'hotellerie en Espagne serait tellement meilleure. Incapacité professionnelle? estorquer les clients? Nous faisions une confiance aveugle à Hotels.com. Nous serons davantage prudents. Si besoin de vérifier chambre 305

Self

6/10

Pleasant

01 Dec 2019

Pura

No me gusto el recibo y que no den factura. Correcto

Leisure Family

2/10

Poor

22 Oct 2019

R

酒店距CTM巴士站約5分鐘車程，附近食店很少。不要被酒店的外表騙到，客房陳設老舊，隔音差，浴室有黃跡和臭味。櫃檯前一位“阿叔”態度惡劣，真的要反影一下。事緣那天我們黃昏到達，完成沙漠之旅，禮貌上都要和導遊說聲再見，但他已經不耐煩，在入住表簽名位置，用筆大力“點”一下，完全沒說話，像命令我們一樣。當時我們很累就不跟他計較。後來洗滌後需要風筒(這是今次旅遊唯一一間沒風筒的旅館)，我的丈夫便到櫃檯借，剛好又是他。他隨即回覆已全部借出，明天來取。這時我丈夫憤怒地用英語問他:我現在洗髮，你叫我明天來取？這麼大的一間酒店一個風筒也沒有？你這是什麼工作態度？他當場呆了，抄下房號並說稍後送來。前後不到10分鐘風筒送來了。我們在這裡住了兩晚，那夜之後直到我們離開，都再不見他。

Leisure Partner

4/10

Poor

14 Oct 2018

Alhassan

Si le personnel de l'hôtel est accueillant en général, La chambre laisse à désirer, surtout qu'elle donne sur l'avenue qui est très bruillante. La circulation n'a pas cessé toute la nuit et a été ponctuée de coups de claxons, surtout des voitures qui célébraient des mariages. Les oreillers étaient très hautes et inconfortables. Une nuit blanche pour résumer cette expérience.

10/10

Exceptional

09 Oct 2018

chris

hotel accueillant mais loin de la plage personnel a l ecoute

10/10

Exceptional

08 Apr 2018

Verified traveler

Hôtel accueillant

Très bon accueil, très bon service de chambre, personnel très pro

10/10

Exceptional

29 Aug 2016

Verified traveler

Alles gut gelaufen, Personal hervorragend. Ich werde wieder dort buchen, falls ich wieder nach Fes fliegen möchte

10/10

Exceptional

25 Nov 2015

Ingrid v.

Prima hotel

prima hotel. Hoed prijs, kwaliteitverhouding. Snap niet dat dit hotel in de goedkope categorie valt

Family

10/10

Exceptional

13 Nov 2015

adem

Parfait super bien très accueillant rien à dire personnel sympathique

8/10

Excellent

11 Nov 2015

Mauro

Vicino alla stazione ed al Bd Mohammed II

Sono venuto per lavoro, ho pernottato quattro giorni. L'albergo è pulto, il personale cortese, bello fare colazione sulla terrazza panoramica. Purtroppo la camera (singola) sono poco spaziosi.

4/10

Poor

26 Oct 2015

Anonym

Hotel gewährleistet keine Sicherheit:
Während meines Aufenthaltes war die Tür meines Zimmers offen als ich von der Stadt ankam. Nach Anfrage an der Rezeption wurde mir keine triftige Erklärung mitgeteilt. Zudem erfuhr ich von den Verantwortlichen, dass die Überwachungskamera nicht funktioniert. Daher musste ich das Hotel aus Sicherheitsgründen verlassen...

6/10

Pleasant

17 Sep 2015

Desmond

Hôtel bien placé à Fés, proche de tout

Personnel réception un peu froid, mais personnel au restaurant de l'hôtel plus accueillant. Super vue depuis le Terrace/restaurant du 6ème étage.. et très agréable.
Clé électronique de la porte un peu agaçante car plusieurs fois il fallait solliciter une personne du personnel pour ouvrir la porte. La chambre agréable est propre.

8/10

Excellent

27 Oct 2013

unixbeubeu 34

Trés bien

Pour tourisme, emplacement idéal pour se balader les soir, dans un quartier très vivant et moderne. Le personnel est très accueillant et à l'écoute pour informer, conseiller, guider. Par contre, il ne faut pas avoir peur du bruit de la ville #klaxon, aboiement, cris...#. Mais, ça, ce doit-être pareil, un peu partout dans la ville... Point fort : le restaurant panoramique.

Family

8/10

Excellent

04 Aug 2013

Komeki

Très bon hôtel

Nous avons passer un agréable séjour et le personnel de l'hôtel sont très agréable et accueillant je recommande fortement merci encore a Oudha ,Nasser ,Mohamed le chauffeur de taxi et j'en passe mais parfait

Partner

8/10

Excellent

27 Jun 2012

Dmd joloff

Bon rapport qualite prix

4 nuits d'hotel au coeur du centre ville a proximite de tout.

8/10

Excellent

25 Jan 2011

Carmen

Hotel Zharat al jabal Fes- ottima posizione, ottimo cibo, personale gentilissimo

Dopo il primo impatto il personale è stato cortese e disponibile simpatico e preparato, le camere sono pulite a parte che durante il soggiorno spazzano poco.il cibo è veramente ottimoun ristorante con una vista panoramica spettacolare,ma attenzione alle donne delle pulizie che rubano e non prendete la guida che parla italiano perchè è un truffatore!!!vi porta dove vuole lui per farvi spendere dai suoi amici e non vi spiega niente abbandonandovi in quelli ke lui kiama musei e dicendovi: vi lascio 30 minuti per visitare!!!!

Partner