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Caroline Serviced Apartments Richmond
Melbourne - VIC · Australia
251 Swan StView location
9.6/10Excellent207 Reviews
Cleanliness9.8/10 9.8
Comfort9.6/10 9.6
Condition9.8/10 9.8
Value9.2/10 9.2
Amenities9.6/10 9.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Caroline Serviced Apartments Richmond
Located in Melbourne (Richmond), Caroline Serviced Apartments Richmond is within a 5-minute drive of Chapel Street and Melbourne Cricket Ground. This aparthotel is 1. 3 mi (2. 2 km) from Rod Laver Arena and 1. 4 mi (2. 2 km) from Royal Botanic Gardens.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Featured amenities include express check-in, express check-out, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 33 air-conditioned rooms featuring kitchens with stovetops and microwaves. Your room comes with a pillowtop bed. 50-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.
Conveniences include electric kettles and washers/dryers, as well as phones with free local calls.
Show less
Located in Melbourne (Richmond), Caroline Serviced Apartments Richmond is within a 5-minute drive of Chapel Street and Melbourne Cricket Ground. This aparthotel is 1.3 mi (2.2 km) from Rod Laver Arena and 1.4 mi (2.2 km) from Royal Botanic Gardens.
Make yourself at home in one of the 33 air-conditioned rooms featuring kitchens with stovetops and microwaves. Your room comes with a pillowtop bed. 50-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.
Conveniences include electric kettles and washers/dryers, as well as phones with free local calls. Featured amenities include express check-in, express check-out, and luggage storage. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Gym
Smoking areas
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
Parking height restrictions apply
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Parking height restrictions apply.
- Guests can access their rooms with a mobile device.
-
Special Instructions
The front desk is open during the following times:
- Monday - Friday: 8:00 AM - 6:30 PM
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Uncovered self parking fee: AUD 15 per night
- Rollaway bed fee: AUD 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Bridge Road
0.8 km / 0.5 mi
Chapel Street
1.3 km / 0.8 mi
Melbourne Park
1.4 km / 0.9 mi
Royal Botanic Gardens
1.8 km / 1.1 mi
Melbourne Cricket Ground
1.8 km / 1.1 mi
Epworth Richmond
1.8 km / 1.1 mi
AAMI Park
1.8 km / 1.1 mi
John Cain Arena
2 km / 1.2 mi
Rod Laver Arena
2.3 km / 1.4 mi
Fitzroy Gardens
2.3 km / 1.4 mi
Margaret Court Arena
2.3 km / 1.4 mi
Prahran Market
2.9 km / 1.8 mi
Fed Square
3 km / 1.9 mi
Shrine of Remembrance
3 km / 1.9 mi
National Gallery of Victoria
3.1 km / 1.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 33
- hotel
- Car parkExtra charge
- Wi-fi
- Secure parking
- Laundry service
- Lift access
- Terrace
- Fitness
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
STUDIO WITH TERRACE WITH VIEWSSTUDIO • WITH TERRACE WITH VIEWSSTU.TR-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH TERRACE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCaroline Serviced Apartments Richmond
STUDIO WITH TERRACE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH TERRACE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: STU.TR-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED TWO BEDROOMSDOUBLE • KING BED TWO BEDROOMSDBL.B2-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCaroline Serviced Apartments Richmond
DOUBLE KING BED TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.B2-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SUPERIOR TWO BEDROOMSQUADRUPLE • SUPERIOR TWO BEDROOMSQUA.B2-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCaroline Serviced Apartments Richmond
QUADRUPLE SUPERIOR TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.B2-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO BEDROOMSQUADRUPLE • TWO BEDROOMSQUA.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCaroline Serviced Apartments Richmond
QUADRUPLE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED ONE BEDROOMDOUBLE • KING BED ONE BEDROOMDBL.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCaroline Serviced Apartments Richmond
DOUBLE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCaroline Serviced Apartments Richmond
QUADRUPLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT PREMIUM QUEEN BEDAPARTMENT • PREMIUM QUEEN BEDAPT.PI-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- PREMIUM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCaroline Serviced Apartments Richmond
APARTMENT PREMIUM QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- PREMIUM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.PI-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCaroline Serviced Apartments Richmond
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCaroline Serviced Apartments Richmond
STUDIO TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Caroline Serviced Apartments Richmond
75
reviews shown
Benjamin
Awesome space for families and close to great food and city activities
Timothy
Great accommodations, and a really friendly, helpful staff. It was a wonderful stay!
Kerrie
It was so nice 😊
Sarah
The unit was very clean and compact.
Kerrie
The receptionist was excellent and very helpful
Lynne
Room was great, lovely & clean, location great as well, our only complaint was that it advertised a washing machine/dryer & we didn’t have one … very disappointed!
David
Great appartment hotel in Richmond location convenient to Swan st food and beers, easy to get to from city on public transport.
Easy access to MCG.
Easy access to MCG.
Karen
Amazing place to stay, great area. Close to Richmond train station. So many places to eat
Kerry
The property is very noisy. Great spot but loud if you’re on the road.
Paul
Good spot and excellent for tram access
Pei Ling
Underground parking. Wonderful space & great amenities!
Mellisa
Great location. Lots of F&B , Supermarket nearby. Underground parking (chargeable) available. The team was very kind to let me Check in early aft a Red eye. And they located my missing item aft I Checked Out. Very appreciative of their kindness.
Mark
Great room, very clean.
Yvonne
We loved the room and the layout was fantastic. Would have liked a 2nd bathroom as we were in a 2 bedroom apartment.
The staff were very friendly and helpful.
Have booked again for next year - location is ideal for getting to the tennis.
The staff were very friendly and helpful.
Have booked again for next year - location is ideal for getting to the tennis.
Elvin
Great location and room
Grahame
Internet good. Quiet rooms.
Rosanna
We stayed for a week with young kids and it was so good to have the extra space. The place was modern, clean, bright, had a nice terrace, a kitchen that you could actually cook in and everything was in good working order. Having parking on site was really nice. There also parks for kids nearby and grocery/gas/restaurants in walking distance. The only downside that I didn’t expect was the reception hours are limited and we had to check in and out on our own. Not a big deal just unexpected. Maybe it was written somewhere. I also messaged a couple times thru Expedia and didn’t hear back. They only contacted me the day before check in with the info. But it all turned out fine and we enjoyed our stay. Also note that cleaning is only once a week. Would have been better if it was in the middle of our stay rather than towards the end. Would recommend and would go back.
Filip
Great, clean place. Modern living.
Brittney
Great modern apartments, with great staff.
Janet
Staff polite good location for local amenities
Clean room but could do with a bit of updating
Clean room but could do with a bit of updating
Felicity
The room was clean and fairly quiet. People I met inside the building were all friendly. Apartment was so close to everything.
Stephen
We expected no more. Clean, excellent bathroom, great bed, convenient parking and security, busy area but still quiet, very convenient location. We will return.
Andrew
Staff was very helpful and nice. Room clean, comfortable and functional. Definitely would stay again
Hamish
A clean apartment very accessible
Brielle
Elevator was broken which was a bit of a hassle with luggage. Otherwise it was well kept and you could access easily
Allen
Very clean , quiet and comfortable, awesome shower all new appliances very close to hundreds of restaurants and tram stop. Would definitely stay again.
Claire
Clean spacious room.
Sonja
Lovely room. Better than expected.
Rebecca
Underground parking easily accessible. Large quiet rooms, friendly staff.
John
Booked to stay there again two weeks later
Jillian
Great accommodation. Centrally located. Clean, functional and well priced.
I’ll definitely be staying here again.
I’ll definitely be staying here again.
David
Our checkin was quick, friendly and professional. Room was spotlessly clean. Underground parking was convenient and easy. Location was perfect - just a short walk to heaps of restaurants in Swan Street.
Highly recommend!
Highly recommend!
Julie
Love these apartments. Staff are friendly, welcoming and helpful. Nice rooms with everything you need - iron, fully equipped kitchen, walk in shower, big fridge, air -con and ours had a balcony. Also loved having a large lounge which was more than two seats. Close to tram, Coles, plenty of restaurants, coffee shops and a quick tram ride to the city.
Dennis
Good position in Swan St
Clean and tidy
Clean and tidy
Ashley
Lovely property close in the heart of Richmond.
Jessica
Love the Caroline Apartments, second time staying. Beautiful rooms, comfortable like a home away from home.
Only 2 minor things, some of the kitchen cabinet hinges had broken so open and closing some of the doors proved difficult, also we were there 3 nights with a family of 4 I felt like having some sort of bin even in the basement would be good so that we could dispose of shopping bags, food containers etc as the small bin in the kitchen was not enough and I felt bad leaving bags of rubbish in the room for the cleaner.
The service, the apartment itself and the location is perfect, couldn’t fault it. Thank you for having us!
Only 2 minor things, some of the kitchen cabinet hinges had broken so open and closing some of the doors proved difficult, also we were there 3 nights with a family of 4 I felt like having some sort of bin even in the basement would be good so that we could dispose of shopping bags, food containers etc as the small bin in the kitchen was not enough and I felt bad leaving bags of rubbish in the room for the cleaner.
The service, the apartment itself and the location is perfect, couldn’t fault it. Thank you for having us!
Regina
The property was pristine and in a good location. There is nothing negative about this property.
Susan Margaret
Very modern and well equipped unit. Easy access to city via tram or train. Lots of great restaurants nearby.
Xiang
Bed comfort
Karen
Lovely clean studio. Great location
Ciara
Fantastic Melbourne accommodation
Fantastic accommodation, excellent location and very good quality. Staff very helpful
Eddie
Excellent apartment
Excellent location for this slick and contemporary apartment. The furnishings are top class and the apartment has everything you would need for a comfortable stay. Recommended.
Claudia E
Was a great apartment. No issues at all. Staff were friendly, parking was secure & easy and location is great!
Tammy
Our second stay & like our last, does not disappoint. Chose an apartment instead of a studio room this time, & loved it. Will definitely be back. Close to great restaurants down the road.
Tammy
It is quiet, comfortable & well equipped, & very convenient to where we wanted to be. Would stay again.
Natasha
Excellent location for my business trip
Loretta
Great location walking distance to lots of different dinning experiences
Garry
Excellent place to stay for sporting events
Emma
Had a great overnight stay for my trip to the football. Easy secure parking and accessible to transport. Would recommend a stay.
Lesley
I really enjoyed my stay at this modern, clean and well equiped apartment. Location is excellent and parking very convenient.
Sean
Such a treat.
Great spot. Food heaven. Apartment was excellent. All that we could want.
Deborah
Everything about our stay was excellent. They go the extra mile with little extras.
Richard
Very clean and tidy apartment.Great service and well equipped
Michelle
Quality finishes. Well designed. Self-sufficient. Excellent service.
Lisa
Love this place. Gorgeous rooms, never disappoints
Melissa
Great staff, location, facilities!
We booked for tonight’s between Christmas and new years. We were heading to the Boxing Day test. I can’t remember the ladies name that checked us in but she was so lovely and accommodating to our requests. Definitely went above and beyond! We will be staying the same time next year for sure! Couldn’t fault the whole experience!
Luke
Nice rooms plenty of space
Emma
Would recommend
Great location close to everything in Melbourne. Comfy bed and good shower. Nice to have a little patio outside too. Reception also very helpful.
Travis
Great service and ideal location! Will be back!!
Kahla
This is the second time I have stayed at Caoline Service Appartments and I enjoyed it as much as the last. It is fast becoming my \"go to\" for Melbourne Accomodation. The property is clean and well maintained the staff are friendly (They looked after our bags after check out so we could have brunch without dragging luggage around.) Previously I stayed in a 2 bedroom appartment and foubd it spacious and well appointed. This time I stayed in a studio and while much smaller it still had everything we needed. The aircon was switched on when we arrived and there was welcoming music playing. There are tram stops that will take you to the inner city less than 5 minutes walk from the front door a coles 7 minutes down the street and so many cafes eateries etc that you are spoilt for choice.
Conleth
Property was clean and modern with all amenities required.
Enjoyable stay, competitive pricing.
Enjoyable stay, competitive pricing.
Linda
Fantastic
Melinda
We had a wonderful stay, Anika went over and above to get us checked in after a very long day on the road. Walking distance to MCG, which is where we needed to be for the marathon. Fantastic, highly recommended. I would definitely stay here again.
maria
Great place. Sparkle ng new and clean and excellent customer service ! Maria. I will be back !!!
Phyllis
Property is modern and new. We were given an upgrade with a patio. Staff were very nice. Garage parking was reserved with name ($15/day).
Clare
Booked winter garden room. Nothing like advertised pictures just had 1 chair and table and uncovered also no fan in bathroom
Regina
All the staff were so friendly and helpful. Property close to all amenities and spotless. Would definitely stay again.
Michael
Modern, quiet, nice enclosed balcony space.
Annef
Loved it
Room was small but just what we needed. Very clean, super comfy bed and great location. Team stop very close to go to MCG and city. Walking distance to great restaurants
Matt
Great property, prime location.
Only that I didn't receive an email or sms prior to check-in, so we were forced to ring the emergency contact person who guided us through check in.
Turns out Wotif (Expedia) had neglected to send through the after hours check in procedure email as required.
Only that I didn't receive an email or sms prior to check-in, so we were forced to ring the emergency contact person who guided us through check in.
Turns out Wotif (Expedia) had neglected to send through the after hours check in procedure email as required.
Nyree
Our stay at Caroline Apartments was fabulous. We were so surprised when we checked in and the apartments way surpassed our expectations. They were modern, clean, spacious, well set out, warm, cosy and comfortable! We were able to easily walk to the MCG, Rod Laver Arena, AAMI area and the array of restaurants and cafes close by was amazing. The staff at the Caroline Apartments are friendly and welcoming and were able to accommodate all our needs whilst being super pleasant. We will definitely be staying here next time we visit Melbourne. 11/10!
Elizabeth
Great location and got upgraded. Parking for a fee was great. Highly recommend
Craig
Beautiful apartment good location reasonable price
Carolynn
Perfect location for our requirements, with so many dining options within walking distance. Very quiet & super clean functional accommodation. King bed extremely comfortable. Would definitely stay here again.
Location & surroundings
Caroline Serviced Apartments Richmond
251 Swan St, Richmond, Australia
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Caroline Serviced Apartments Richmond
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