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Promenade Hotel Baku

Baku · Azerbaijan

Neftçilər Prospekti Hagigat Rzayeva, 3 AView location

8.4/10Excellent90 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.6/108.6
Condition8.0/108.0
Neighborhood8.8/108.8
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Promenade Hotel Baku

Straddling the Middle East, Europe and Asia, the enigmatic capital of Azerbaijan sits on the coast of the opal-blue waters of the Caspian Sea, with the Caucasus Mountains to the west.

Our beaux-arts-style hotel is perched along the waterfront in the heart of central Baku, with the medieval walls of the Inner City just steps away

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With a stay at Promenade Hotel Baku in Baku (Baku Old City), you'll be steps from Maiden's Tower and 7 minutes by foot from Palace of the Shirvan Shahs. This hotel is 0.6 mi (0.9 km) from Azerbaijan Carpet Museum and 1.1 mi (1.7 km) from Fountain Square.

Make yourself at home in one of the 52 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: AZN 1.10 per person, per night
    • Destination fee: AZN 7 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately AZN 20 for adults and AZN 20 for children
    • Airport shuttle fee: AZN 65 per vehicle (one-way, maximum occupancy 3)
    • Self parking fee: AZN 130 per day
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: AZN 60.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

    Azerbaijani

    Turkish

Nearby attractions

Baku City Circuit 0.1 km / 0.1 mi
Maiden's Tower 0.3 km / 0.2 mi
Philarmonia Garden 0.3 km / 0.2 mi
Palace of the Shirvan Shahs 0.6 km / 0.4 mi
Dənizkənarı Milli Park 0.6 km / 0.4 mi
Caspian Sea 0.6 km / 0.4 mi
Azerbaijan State Philharmonic Hall 0.6 km / 0.4 mi
Baku Boulevard Carousel 0.6 km / 0.4 mi
Mini Venice 0.7 km / 0.4 mi
Workshop Ali Shamsi 0.7 km / 0.4 mi
Sabir Park 0.7 km / 0.4 mi
Nizami Museum 0.7 km / 0.4 mi
Fountain Square 0.8 km / 0.5 mi
Azerbaijan Carpet Museum 0.8 km / 0.5 mi
Nizami Street 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2019
  • Total number of rooms: 53
  • Number of floors (annexe): 3
  • Executive rooms: 6
  • hotel
  • MasterCard
  • Visa
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
Show 4 more facilities & services
  • Multilingual staff
  • Air conditioning in public areas
  • Buffet lunch
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Promenade Hotel Baku

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Promenade Hotel Baku

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEWSUITE • SEA VIEWSUI.VM

    Photos are not available for this room type.

    Promenade Hotel Baku

    SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Promenade Hotel Baku

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR CAPACITY 3Room • SUPERIOR CAPACITY 3ROO.C3-SU

    Photos are not available for this room type.

    Promenade Hotel Baku

    Room SUPERIOR CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C3-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY

    Photos are not available for this room type.

    Promenade Hotel Baku

    Double or Twin ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Promenade Hotel Baku

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Promenade Hotel Baku

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Promenade Hotel Baku

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Promenade Hotel Baku

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Promenade Hotel Baku

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ROOM WITHOUT WINDOWDOUBLE • ROOM WITHOUT WINDOWDBL.NW

    Photos are not available for this room type.

    Promenade Hotel Baku

    DOUBLE ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Promenade Hotel Baku

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE ONE BEDROOMTWIN • DELUXE ONE BEDROOMTWN.B1-DX

    Photos are not available for this room type.

    Promenade Hotel Baku

    TWIN DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Promenade Hotel Baku

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Promenade Hotel Baku

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Promenade Hotel Baku

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU-1

    Photos are not available for this room type.

    Promenade Hotel Baku

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEW KING BEDSUITE • SEA VIEW KING BEDSUI.KG-VM

    Photos are not available for this room type.

    Promenade Hotel Baku

    SUITE SEA VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1

    Photos are not available for this room type.

    Promenade Hotel Baku

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Promenade Hotel Baku

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Promenade Hotel Baku

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Promenade Hotel Baku

8.4
Excellent
90 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.0 /10
Neighborhood
8.8 /10
Amenities
8.2 /10
50 reviews shown
8/10
Excellent
30 Jul 2026
Katherine
Excellent and helpful staff.
10/10
Exceptional
26 Dec 2025
Marina
Excellent
Kind
Polite
Respectful
Ulvi and front desk were amazing
Saleh and Farhad went above and beyound
Friends_and_family Family
8/10
Excellent
03 Dec 2025
Imran
Good clean hotel.
Business
8/10
Excellent
05 Nov 2025
Darold
Great staff and location
Leisure
4/10
Poor
30 Oct 2025
Catherine
The room was dated, which is OK, however it was not cleaned properly, the carpet was stained and needed vacuumed to remove the clumps of hair from the prior guest. We did have a lovely stay for 5 nights in a wonderful room prior to our decision to extend our stay for another night and unfortunately ended up in the dated & uncleaned room.
Friends
10/10
Exceptional
30 Oct 2025
Catherine
Conveniently located. Friendly staff.
Leisure Friends
10/10
Exceptional
27 Sep 2025
Joan
Staff was great with communication and assistance of any sort. We were pleased. Food on fourth floor restaurant was excellent. Staff was excellent.
Leisure Partner
8/10
Excellent
06 May 2025
Robert
Good location near promenade
Small supermarket just down road with excellent cakes
Leisure Self
10/10
Exceptional
26 Jan 2025
Imran
Every thing is perfect
Leisure Family
10/10
Exceptional
06 Dec 2024
Kaddour

Perfect hotel

Very central
Friends_and_family Family
8/10
Excellent
19 Oct 2024
Linda
Easy check-in and check out. Really helpful reception staff. Breakfast was plentiful and good
Leisure Self
6/10
Pleasant
06 Oct 2024
Verified traveler
We had booked 4 nights in a suite , the room was bad .
The curtains were off the hook and all night the light was coming into the room in spite of complaining several times the issue was not fixed .
As soon as we arrived and checked in noticed the sink in the bathroom was filling up, the shower area was leaking and all the water was accumulating in the bathroom . Had to remind them several times and even then the shower issue was not fixed.
Asked to have the room changes but got no response. Finally on the last day we spoke to the manager who said he would change the room but it was too late.
The breakfast was very average and the kitchen didn’t bother to replenish the food.

Total waste of money paid for horrible room and no service .
Partner
10/10
Exceptional
21 Sep 2024
Sabina

Excellent downtown location

Excellent location in downtown Baku right across the street from sea promenade and walking distance to historical Old Town, restaurants and museums
Friends_and_family Family
10/10
Exceptional
19 Aug 2024
Gillian

Excellent position and fantastic staff and room

Everything about the hotel from staff to room and bed and breakfast was awesome. Choices at breakfast should suit anyone. Never ran out of anything. Eggs to order. Porridge too. Different fresh fruits every day. Staff were so helpful. I booked a pick up from airport to hotel on arrival and it was seamless and quick. Printed off my boarding pass for me. Helped to book a taxi back to airport and told me where to go next door for cash to pay him. Rooftop bar had music and we had drinks up there. Very nice. Noise from the traffic is obviously going to be heard. Ear plugs are needed if you can’t sleep with that sort of noise. I did with no ear plugs. Bed and pillows were sublime. Towels and dressing gowns very good.
Cannot recommend the Promenade Hotel enough. First Class as far as I’m concerned
Friends_and_family Family
10/10
Exceptional
25 Jun 2024
Michael
Excellent stay. Great location with most things within walking distance. Would recommend
Leisure Family
10/10
Exceptional
23 Mar 2024
Abdulla

Not Bad!

Hotel is good. Clean, neat and Great location and excellent staff. Only thing that got a room without a window, but it was fine. Breakfast needs improvement.
Business
6/10
Pleasant
15 Mar 2024
Saeed
its good
Friends
6/10
Pleasant
08 Dec 2023
Diana
The pros : staff polite, hotel looks nice interior and exterior. Convenient location to near dining places, cafes and restaurants and behind there is the old Baku city which is the historical attractions in Baku.
The cons: hotel toilet not clean enough and the bed was dented on half side and the first 1 nite the room allocated to me was noisy due to a nearby restaurant with a live band. The bed is too hard is like sleeping on a concrete floor. Luggage storage is non existent. I asked them to stow luggage for 1 nite as I went to the nearby city and will return the following day, they agreed. But next day when I checked in I found my luggage was not stowed in a storage but left at one corner at the hotel lobby. This is unacceptable and total disregared for guests property. Never will I return or recommend people this hotel.
Leisure Self
10/10
Exceptional
12 Nov 2023
maher

Great hotel and staff

From beginning to end the staff was helpful for everything . The room was comfortable, clean and oversized. The location of the hotel was perfect. The breakfast was great and had a lot to offer .
Self
4/10
Poor
10 Nov 2023
Diana
It has 1 lift and convenient to the old city. Staff is friendly and polite. Rooms need maintenance. Cleanliness is substandard. Not 5* standard. Luggage storage is not recommended in this hotel. They dont care about your belongings.
Leisure Self
8/10
Excellent
19 Oct 2023
NinaMone
I had a great stay!
8/10
Excellent
09 Sep 2023
NAZHAH
كانت الغرفه ممتازه والخمام نظيف ولكن للاسف يعطون كرت واحد لفتح الباب الافطار غير متنوع
لكن كان قريب من كل شي الموقع ممتاز
Leisure Family_with_children
10/10
Exceptional
12 Nov 2022
Aliya
Very nice hotel with nice staff. All amenities are there, very clean, there is a bathrobe and slippers, and this is not available in all other hotels. I booked a room for my Mom, she is 65 years old, the stuff were very helpful at the hotel. So grateful to everyone, we will definitely come back here and recommend it to everyone.

Очень рекомендуем этот отель всем . Чистый , светлый номер со всеми удобствами . Все новое . Сотрудники очень отзывчивые, помогли моей 65л Маме во всем . Обязат ещё вернёмся сюда !
Leisure Family
4/10
Poor
27 Aug 2022
Mosaed

3 stars hotel

Bad experience, receptionist rude and unfriendly, they made me wait 2 hours to checkin ,they gave me my room 4pm , carpet pillows and sheets were dirty, stains all over,, limited items in breakfast, no facilities, no more than 3 stars hotel
Friends_and_family Family
8/10
Excellent
14 Jun 2022
Andrew

Great Spot for the F1

Stayed with friends for a long weekend to watch the F1. There’s a fantastic view from the rooftop restaurant of the Race track. Hotel is also in a good location for a look round the Old Town. Only point to note is there’s no vehicle access to the hotel during race weekend so it was a 15 minute walk from the taxi drop off point.
Friends_and_family Friends
10/10
Exceptional
11 May 2022
bibiana

No Other Hotel I would Rather Be in Baku!!

I'm so HAPPY I chose this hotel. I was choosing between a hotel inside or outside Old Town. Promenade which is outside Old Town was the perfect choice because it gave me easy access to both areas. The room was not advertised as having a balcony but my room indeed had a balcony which was DELIGHTFUL as it fronts the promenade and the busy street which i liked a lot! The rooftop was also delightful for quick meals and a beautfil view of the city! EXCELLENT staff... especially Alexey who went over and beyond to help me find a watch I misplaced in my room! Highly recommend this hotel!! Location, service, warmth, safety conditions, charm - All excellent!! THANK YOU SO MUCH!!!!
Self
8/10
Excellent
09 Mar 2022
Kuljit

Ideal location and comfortable stay

The hotel is very well located, in the heart of the city, and facing the Caspean Sea. The access is from a side road which makes drop off and pick-up difficult. However the service and hotel condition more than compensates. There was a stale odour in the bathrooms which needs to be attended to. Breakfast spread was somewhat basic, however the chef was more than willing to take custom orders. Overall very comfortable stay.
Partner
4/10
Poor
06 Dec 2021
Charna
בית מלון ממוקם טוב מאוד: קרוב מאוד לעיר העתיקה שדרה המרכזית. חדרים עם חולון לשדרה לא שקטים בשעות לילה.
ארוכת בוקר מגוונת אבל לא טעימה.
מסעדה על הגג די טובה.
חדרים מרווחים, אבל לא כל יום מנקים אותם ולא ביסודיות.
הכי גרוע זה ארגון של הנהלה ופרוטדסק. שרות שלהם לא מדויק ולא אמין. נתקלנו בבעיה חמורה עם טסט PCR.
הוציעו לנו לעסות אותו בבית המלון עם .הבטחה לתוצאות תוך 6 שעות המחיר בערך 155 ₪ לבן אדם.
לא תוך 6 שעות ולא תוך תוך 8 דעות לא היו התוצאות.
בפניה לפקידה התברר שאף אחד לא יודע מה קורה איתם ולמה. בסדרת הבטחות תוך 20 דקות לתת לנו את התשובה בילינו עוד שעה וחצי.
הדרישה לתת לנו את מספרי טלפון של מישהו אחרי מהנהלה קיבלנו סירוב מוחלט.
מספרי חירום לא מפורסמים באף מקום.
בקיצור בזמני קורונה לא להזמין חדרים בבית המלון בצורה חד משמעית.
Гостиница удобно расположена рядом со старым городом и находится на Бульваре.
Комнаты удобные и просторные, но имеющие окна на Бульвар, очень шумные по ночам.
Уборка производится не каждый день и отнюдь не тщательная.
Завтрак достаточно обильный, но невкусный.
Ресторан на крыше вполне достойный.
Самое же неприятное впечатление оставила организация администрации гостиницы, которая порекомендовала нам сделать предполетный тест PSR прямо в гостинице за 80 манат с человека с обещанием результата через 6 часов.
Ни через 6, ни через 8 часов ответа не было. Дежурная не знала почему. Только после просьбы начала звонить в лабораторию.
Номера телефонов лаборатории или ответственного администратора отсутствуют.
Избегайте селиться в этой гостинице!
Leisure Family
10/10
Exceptional
07 Oct 2021
James
Great value
Business
10/10
Exceptional
02 Aug 2021
Noam
The hotel situated in the heart of the city, very close to historical spots and parks.
Very nice terrace restaurant with sea viev

I'll back to this hotel again in my next trip to Baku

Best regards
Noam Ordan
Friends_and_family Family
10/10
Exceptional
06 Dec 2019
Verified traveler

great hotel

great hotel great staff great location great breakfast everything great in this hotel
Self
10/10
Exceptional
04 Dec 2019
Verified traveler

great hotel

great location ... great staff ... great breakfast ... lovely big room ... hotel from all the sides 10 from 10
Self
10/10
Exceptional
28 Nov 2019
Kristina
This hotel was so nice! The location was amazing and the hotel was beautiful. The staff was very helpful. It seemed like the hotel had been recently updated, but it was still such a good price. I will definitely stay here again if I come back to Baku!
Leisure Friends
4/10
Poor
13 Nov 2019
Alex
Hotel located on a very noisy and polluted highway..
Actually main highway of the city.The suite I booked had no climate control working ..it was very cold ..
Even double blankets could not keep us warm..
For 24 hours staff was promising to get it fixed..
Only after I had to scream at the front desk in front of new guest coming I was moved to another suite ..
Where it was totally opposite — very hot
I had a horrible experience with the hotel management.. basically they tell u “ it is our way or no way”
There are no 5 stars in that hotel..
Breakfast was o.k
Leisure Family
10/10
Exceptional
25 Oct 2019
Judith

A excelent hotel on a prime location

Attentive and dedicated staff. Every request is answered promptly. Good breakfast and especially thanks to the girl at the reception, trying to help with any issue
Partner
10/10
Exceptional
17 Oct 2019
Verified traveler
Very helpful staff. Always willing to help. Location is great, close to the Old City.
Leisure Self
10/10
Exceptional
20 Sep 2019
Amir
I’m very satisfied. Nice hotel, nice staff, excellent location. If I plan to visit Baku again, I will book this property for sure.
Business Friends
8/10
Excellent
22 May 2026
Metin
Konum iyidi, oda temizdi, memnun kaldık.
Friends_and_family Family
8/10
Excellent
08 Nov 2025
Melanie
Großes Zimmer und tolle Dachterasse
Leisure Self
8/10
Excellent
07 Feb 2025
ibrahim
Otelin konumu tarihi merkeze çok yakın, konum olarak harika. Kahvaltısı normaldi. ilk gün giriş yaptığımızda banyo zemini temiz değildi house keeping hızlıca temizledi. çocuk için istediğimiz ek yatak kötü kokuyordu. 1 gün sonra söyleyince değiştirdiler. yeni misafir öncesi bence kontrolleri iyi değil yada bize denk geldi. şehir hoteli olarak tercih edilebilir. pencereler ses alıyor ama ana caddedeki bir şehir oteli için normal
Friends_and_family Family
6/10
Pleasant
23 Sep 2024
Kati

Good location

Nice and clean hotel just outside of the Old Town, perfect location to everywhere. Clean and comfortable room, although it’s dark as there is a window which is painted and cannot see through. Toilet works badly.
Super disappointed with the breakfast as there is nothing (not even the will) to cater people with allergies. If you have allergies or intolerances, you end up hungry. Canned goods. Also level of English spoken was loooww, if not taken the reception into account.
Self
10/10
Exceptional
20 Jun 2024
Ahmet

Promenade otel

Kahvaltısı zayıf ama konumu çok iyi çalışanlar çok ilgili ve yardımcı yalnız otel 5 yıldız seviyesinde değil
Friends_and_family Family
8/10
Excellent
11 Jun 2024
?
街歩きにベストなロケーション。すぐ裏が世界遺産の旧市街。部屋は素敵だったが、窓がない部屋だったので閉塞感があった。朝食レストランが小さいので待つことになった。空港までのクルマを事前予約したが、40分遅れて来たので、フライト時間にギリギリになってしまった。
Leisure Self
8/10
Excellent
08 Jun 2024
Elena

Emplacement ideal

Sejour une nuit d’escale. Emplacement idéal pour visiter la vieille ville et la promenade le long de la mer. Proximité de la mer appréciable. Chambres spacieuses, propreté impeccable, le petit resto terrasse ouverte sur le toit est un plus - en terme de vue et plein air vs la cuisine :) (NB access escalier en colimaçon). Personnel très accueillant . J’ai eu un pbl de transfert à l’arrivée qu’ils se sont impliqués de compenser. Bonne adresse, j’ai réservé de nouveau pour prochain voyage
Self
4/10
Poor
04 May 2024
ömer faruk

Başlıksız

Bu otel 5 yıldızlı demiş ama max 3 yıldız eder. 3 ve 4 yıldızlı bu otelden çok daha iyi otellerde kaldım
Friends_and_family Friends
8/10
Excellent
04 May 2024
Rubén
El hotel está bien la ubicación es excelente , lo que no me gustó fue el arreglo de la cama las sabanas estaban incómodas y picaban que creo no estaban muy limpias.
Leisure Self
6/10
Pleasant
09 Apr 2024
Frank
Fint hotel. Men opplevelsen ble et stort minus da aircondition ikke fungerte. Fikk ikke sovet første natt. Panelet på aircondition viste 29,5 varmegrader på rommet. Det var ingen vinduer på rommet. Ingen annet utvei enn å slå av aircondition resten av oppholdet. Og da temperaturen 24-25 grader. Hotellet var ellers fint.
Friends_and_family Friends
6/10
Pleasant
26 Nov 2023
Cetin
***
8/10
Excellent
10 May 2023
Cecilia

Nice hotel

The location was excellent, between old town and the Sea boulevard. Close to shopping and restaurants.
I had a room without a window. It was no problem, very quiet.
Best of all was the rooftop terrace and restaurant, on the fourth floor.
Self
6/10
Pleasant
19 Feb 2023
Gregorio Maria

Un problema dietro l'altro

Soggiorno difficoltoso, aereo cancellato all'ultimo momento ho dovuto rimandare la partenza al giorno successivo. Pur avendo fatto il possibile per avvertire, l'hotel mi ha addebitato lo stesso la prima notte senza nemmeno venirmi incontro. nonostante avessi con loro un soggiorno di 4 giorni e avessi scelto la suite Excecutive...Pessimo. Problemi con i pagamenti, il loro poss non accetta pagamenti superiori a 100 manat (50€)... per cui ho dovuto fare 5 operazioni per pagare il mio conto... Non ci tornerò.
Business

Location & surroundings

Promenade Hotel Baku
Neftçilər Prospekti Hagigat Rzayeva, 3 A, Baku, Azerbaijan

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