Name: Shirvanshah Hotel
Address: Icherisheher, Ilyas Efendiyev Qesr, 50, Baku, AZ1001, AZ

2/10

Poor

30 Jun 2026

Sadia

Hotel Promised to change Dates as WAR started and a week before we told them our Aiport is closed.

They email expedia and also confirmed to us that dates change are acceptable

Didn't honor
Don't Answer

Kept ignoring us.
Poor Management and we have stayed Twice there before

Will never book Again.

10/10

Exceptional

10 Jun 2026

Maya

Hotel has an excellent location in Old City, metro station was nearby. The room was very spacious and clean. The staff was very attentive and hospitable. Many great food options for breakfast. I will highly recommend this hotel to anyone.

Family

6/10

Pleasant

01 Jun 2026

Shiraz

Our room was not cleaned on 1 day although we had put the clean sign on the door.
The staff were inconsiderate when we requested an early checkin.
The bathroom had water leakage.
The location was great and the breakfast was awesome.

Partner

10/10

Exceptional

17 May 2026

Yasis

Helpful staff, generous breakfast.
The only thing that bothered was the bad acousitcs

Family

10/10

Exceptional

16 Feb 2026

Harriet Irene

Everything was clean and the service was always congenial. The location was ideal. The amenities were renewed daily without special requests.

Leisure Friends

2/10

Poor

10 Feb 2026

Adil

Disgusting staff and room! Horrible experience. Rats and dirty room.

Leisure

10/10

Exceptional

09 Oct 2024

ling

Nice view at the top floor of hotel

Location is good but taxi can not access the old city

Self

8/10

Excellent

28 Sep 2024

Scott

Price isn't worth what you get. Still a nice hotel

Leisure Friends

10/10

Exceptional

20 Sep 2024

Michael

Excellent hotel, good staff and good breakfast.

Leisure Family

10/10

Exceptional

18 Apr 2024

Paul

Nice staff

Very nice place to stay. Good room, decent breakfast and good value. The staff were very pleasant and helpful.

Self

4/10

Poor

02 Apr 2024

NATAVAN

Pretty decent size of the rooms. What we didn’t like is the no direct access of transportation , poor customer service and overall condition of the rooms . Very outdated and poor maintenance of the rooms .

10/10

Exceptional

16 Aug 2023

Sungsoo

I like the location and the property's condition!

10/10

Exceptional

05 Jul 2023

Gerardo

Absolutely loved staying here. All of the staff were amazing. All of them tried to speak Enlgih with me and were super nice. The facilities are just amazing!!! Will come back for sure!!!

Leisure Self

10/10

Exceptional

01 Jun 2023

Svetlana

Love the location. They have complimentary steam room, sauna and pool. Convenient location in an Old City. Close to the Harbor Walk and the tram to the observation deck and Flame Towers. They are offer taxi from the airport for an extra charge, what was really convenient for us. Very helpful and pleasant staff. Also have a rooftop restaurant with a stunning view of the city. Highly recommend.

Leisure Family

2/10

Poor

30 Apr 2023

yuriy

Aç not working

Leisure Self

8/10

Excellent

27 Apr 2023

Saima

Excellent Property although staff was forcing us to use Taxi for Airport and wanted to charge 100 Manat while we used Bolt App and paid 16 Manat for same thing.

Trying to cash on tourist at reception is not welcoming at all

Leisure Family_with_children

10/10

Exceptional

21 Feb 2023

Olga

good price-quality ratio

I am satisfied with my stay at the hotel. The hotel is in an excellent location and on the fourth floor is the hotel restaurant with an excellent view of the old town and the Caspian Sea. The hotel staff is friendly, accommodating and everything we asked for was met.

Friends_and_family Friends

8/10

Excellent

13 Feb 2023

mark

I would recommend the hotel for its great location (close to the metro, view of the three flames and in the Old City). The room was great. The breakfast is a generous if slightly monotonous buffet and other meals I ate there were of good quality and inexpensive for the rooftop location. The sauna/dunking pool needs to be booked in advance but is a nice relief after walking around Baku all day. Julie (at the reception) was really helpful and an example of \"customer service\" for all!

Business Self

6/10

Pleasant

17 Jul 2022

Salem

It’s good hotel but I don’t know how this was classified as 5 stars, it’s absolutely not look like 5 stars (looks 4 or 3.5). Good location in old Baku, however it’s very hard to access it by Taxi, mostly u need to walk for few mins (3 to 10 arrive or to leave). Staff was freindly, but service not available 24 hours (only from 9 am to 6 pm).

Leisure Friends

6/10

Pleasant

19 Jun 2022

Tatjana

The staff at the front desk were amazing, really lovely. Location in the old town is great though not good for taxi pick ups and drop offs (would’ve been good to get this information from the hotel beforehand as we had quite far to walk and lots of bags as it was the start of a long trip and it was F1 weekend so there were street closures we weren’t aware of near the hotel). I’m not sure how this place while not bad qualifies as a 5 star hotel. No black out curtains so it was very bright in the mornings making it hard to sleep, and the toiletries bottles in the bathroom looked either very old or reused because the labels on them were worn off. Very strange. Not an issue in itself but not what you’d expect from 5 star and might be worth them installing those shower gel dispensers instead. Breakfast wasn’t great but the view from that floor is lovely. If I came back I would choose a more central hotel perhaps a good quality 3 star that does it well.

Leisure Partner

10/10

Exceptional

15 Jun 2022

Taylor

We loved our stay here. The location is premier - inside the old city walls, but a very easy walk to everything you want to do or see in Baku. The staff is super helpful and friendly, the breakfast spread is huge and delicious, and our room was more than we hoped for. We would highly recommend Shirvanshah to any Baku traveler.

Leisure Family

10/10

Exceptional

13 Apr 2022

Ali

Nice hotel, very friendly staff, great location.

Business Self

6/10

Pleasant

08 Nov 2021

Abdulhameed

The service was not good at all. U must tell the front desk in order to clean the room. it was below average of 5 star hotel.

Friends_and_family Family

10/10

Exceptional

16 Feb 2020

Gordana

Perfect location

It’s a new hotel, that is why so few reviews.
Location is perfect!
Only place that offered a free breakfast with the stay. I would highly recommend it.

Partner

8/10

Excellent

22 Jan 2020

Mohammed

Hard to find with taxi

The raxi could not reach inside the inside city and ot hard to get the hotel .. other than that everything was ok

Friends_and_family Friends

10/10

Exceptional

08 Jan 2020

Verified traveler

The staff is amazing here. The views from the rooftop are breathtaking. The location is perfect and close to the metro.

Leisure Partner

8/10

Excellent

07 Jan 2020

Ilgar

Exellent

Nice and restly.New hotel with exellent conditions.

Business

10/10

Exceptional

06 Jan 2020

Francis

Excellent location and service in the old city

We were surprised by the careful attention given to us by the owners and staff of Shirvanshah Hotel. The hotel is very responsive and answered our request for airport shuttle service within 10 minutes. From the moment we stepped in the door, the staff did their best to accomodate our special requests, even preparing an after-hours dinner in a beautiful rooftop restaurant. The room was excellent and the hotel is located in the historic district very close to restaurants and the Icherisheher metro station that will drop you off near the cultural centers of Baku.

Partner

10/10

Exceptional

06 Dec 2019

Verified traveler

Прекрасный современный и стильный отель с безупречным обслуживанием. Весь персонал вежлив и доброжелателен. Расположение отеля очень удобное для посещения многих достопримечательностей, помещение для завтрака на верхнем этаже с видом на город задаёт настроение на весь день. Очень очень рада, что остановилась именно здесь!

Leisure Family

10/10

Exceptional

04 Dec 2019

Bazhanova

The breakfast area has a beautiful view of the sea and good spots of catching sunrise and sunset. The hotel sits right in the middle of old town which makes it very convenient and clearly the best decision for stay to experience the best altogether. The staff is very courteous and very good experience overall.

Leisure Family

10/10

Exceptional

25 Oct 2019

Verified traveler

Property is located in unique, quite, place. Walking distance historical places, nice to walk around. The property itself not too big and not too small, not crowded, good to relax and enjoy. Service staff was very friendly. Room was clean, breakfast area located on top floor of hotel with nice view on sea and city. I would come back to this hotel on my next trip, for sure.

Friends_and_family Family

10/10

Exceptional

23 Oct 2019

WALEED

A must stay, Staff is excellent and very help. Can arrange a van airport pick up and drop off. Location is in the center of the Old City, everything is walking distance. Very close to a mini store as well.

Leisure Family_with_children

10/10

Exceptional

19 Oct 2019

JAMAL

Happy times I spent their

Great choice

Partner

10/10

Exceptional

13 Oct 2019

Verified traveler

Very clean. Extremely friendly and able staff. Standard rooms are great size for 2 people.

Leisure Partner

10/10

Exceptional

24 Apr 2026

Valeria

Personal súper amable, sólo recomendaría limpiar más frecuentemente el gimnasio.

Partner

10/10

Exceptional

09 Jan 2026

ronaldo

poderia ter mais variedades o cafe da manha

Friends_and_family Friends

6/10

Pleasant

23 Nov 2025

Alvar

Excellent location and good service

10/10

Exceptional

02 Sep 2025

Arash

Perfekt alles OK.

Leisure Family

4/10

Poor

27 Nov 2024

mauro

Nothing special

Good location for turist , not for business , taxi not arrive in old city

Business

10/10

Exceptional

28 Oct 2024

Birgul

Her şey mükemmeldi. Otelin yeri çok iyi, her yere yakın, metro bağlantısı var. Personel çok saygılı, odalar temiz, kahvaltı çok iyi idi

Friends_and_family Family

10/10

Exceptional

22 Aug 2024

Ali

very central, neat hotel, very nice staff

Leisure Family

10/10

Exceptional

26 Mar 2024

Sofiane

Propre et calme en plein centre-ville

Leisure Partner

10/10

Exceptional

04 Dec 2023

senol

Bakude kalinabilecek en guzel yerlerden

Otelin konumu, calisanlarin yardimseverligi, gayet iyiydi. Wifi kullaniminda biraz sorun yasam da herkese mutlaka tavsiye ederim. Ozellikle teras şahane

Business

10/10

Exceptional

05 May 2023

Verified traveler

Konumu ve çalışanlarıyla gerçekten mükemmel.

Kardeşim ile birlikte Formula 1 etkinliklerine katılmak için Bakü'ye gittiğimizde Shirvanshah Hotel'de konakladık. F1 sebebiyle bazı yollar kapalıydı ve otel çalışanları bizi belirttiğimiz konumda karşılayarak valizlerimizi otele kadar taşıdılar. Otele girdiğimiz andan itibaren gayet güler yüzlü bir şekilde tüm işlemlerimizi yaptılar ve her konuda yardımcı oldular. Temizlik, kahvaltıdaki açık büfe, otelin manzarası ve konumu mükemmeldi. Bakü'ye tekrar gittiğimde kesinlikle hiç düşünmeden tekrar rezervasyon yaptıracağım ve giden herkese önereceğim bir otel. Konaklamamızda bize ağırlayan tüm çalışanlara tekrardan çok teşekkür ederiz.

Friends_and_family Family

8/10

Excellent

16 Jul 2022

Verified traveler

Good but not great

Good service. Breakfast was not as good as we wanted. Staff did not want to add more even if it was an hour left until it was over. TV did not work in our room.
Overall I would give it a 4 out of 5.

Partner

8/10

Excellent

22 Apr 2022

Leif

Vackert,trevligt och med ett perfekt läge

Self

10/10

Exceptional

07 Mar 2022

eser

GüZel bir otel hk

Personel Güler yüzlü gayet alakalı otelin konumu itibari ile yeri de şehir merkezi aynı zamanda şehir gürültüsünden uzak.fiyat performans da iyi

Business

10/10

Exceptional

30 Oct 2021

Verified traveler

I would come back anytime!

It is such a wonderful new hotel in the old city of Baku. I instantly fell in love with it. It is veery central to the metro station \"Iceri Seher\". Other main places are easily accessible by a less than 10 min walk.
The rooms are very clean and beautifully designed. The hotel stuff is 24h available and beyond kind. They try to make your stay as comfortable as possible.
I would come back anytime !

Friends_and_family Family

10/10

Exceptional

12 Jul 2021

Talat

SHİRVANSHAH HOTEL HARİKA..

Mükemmel bir konumda otel..Mükemmel işletme ve mükemmel ötesi bir personel ordusu.Restoran hem hesaplı hemde yemekler lezzetli..Artık benim ve ailemin Baküde bir evi ve kardeşleri var..

Friends_and_family Family

10/10

Exceptional

08 Jan 2020

Anne-Mari

Great location. Very friendly and helpful staff. Nice sauna section but the water in the pool is too cold:)

Leisure Partner