Soluxe Cairo Hotel

Egypt , Cairo
Cairo, Hadayek Elahram Street, 17
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50 reviews shown

4/10

Poor

19 May 2017

CHARLES

DISASTER

SAFE DOOR WOULD NOT OPEN. TOOK ALL DAY TO FIX. HALL LIGHTS ARE ONLY ON IN AFTERNOON. TRY OPENING DOOR WHEN YOU CANNOT SEE DOOR. POOL LOUNGE CHAIRS DID NOT HAVE CUSHIONS.LOUNGED ON WOODEN SLATS. LOCATION REMOTE, COULD NOT GO OUT AT NIGHT WITHOUT CALLING TAXI.ONLY HOTEL IN THE WORLD THAT I HAVE STAYED IN THAT SERVED INSTANT COFFEE. HAD 4 DAYS LAUNDRY DONE. COST $ 56.00 AMERICAN DOLLARS. WAY OVERPRICED. WOULD NEVER STAY HERE AGAIN

4/10

Poor

10 May 2017

simon

Okay if your Chinese or Egyptian

Most of the Staff unfriendly, western culture not catered for, ripped off trying to change money from sterling to egp. This hotel needs management and people skills. Hotel was virtually empty so god knows what it'd be like if full?

8/10

Excellent

29 Apr 2017

Yobe

Beautiful hotel next to the Giza pyramids

My fiancé and I had a lovely stay at the Soluxe Cairo hotel. They've very attentive staff make your stay very comfortable...

4/10

Poor

23 Jan 2017

Verified traveler

Bad exp

3 stars hotel not more

4/10

Poor

13 Jan 2017

Alice

Booked a one night stay but they told me otherwise. Difficult time finding the location and no one answering the phone at hotel to help

6/10

Pleasant

05 Jan 2017

Verified traveler

Very basic, fairly clean and safe.

If you are expecting a nice hotel, you will be terribly disappointed.
This is a Chinese hotel which caters specifically to Chinese visitors. Standard facilities like coffee in the room (or indeed, in the hotel), food that isn't Chinese, toiletries etc. are nonexistent. Chinese ambient music plays constantly. There are barely any in-house services or amenities, except (most notably) the pool. The little available food is absolutely awful, and I'm not even fussy. And the corridors are always dark because the lights are kept off, presumably to save money. In fact, the lights everywhere (except the reception area) are dim LEDs, and the entire atmosphere is quite depressing and dingy.
That said, this is an inexpensive hotel. The sheets were clean, it's safe, quiet and close to the pyramids in Giza. Room WiFi was sound. The staff are lovely and quite helpful. While completely unimpressed, I felt like I got my money's worth from my stay.
If you are looking for an affordable and basic place, Soluxe Cairo works well. If you'd like anything more, I'd recommend you look elsewhere.

10/10

Exceptional

30 Nov 2016

Mohamed Abdel

Good hotel, i enjoyed staying there, helpful stuff , calm area and safe car parking

10/10

Exceptional

06 Oct 2016

Pascal

Very quiet and comfortable hotel

Quiet hotel,, great swimming pool, friendly staff.

8/10

Excellent

08 May 2016

Ayman

not bad

nice place but lack of food choices and expensive

Family

8/10

Excellent

10 Mar 2016

Sami

Clean, quiet & spacious rooms.

Stayed 3 nights with friends, the staff are friendly & cooperative, the pool view day / night is very nice. Clean, quiet & spacious rooms & its reasonably priced.
On the down side, arrived at the hotel entrance & nobody bothered to help me with my Luggage, at night around midnight they turn all the lights off around the pool & the hotel buildings which makes it very difficult to walk or see your way around if you are going out or in the hotel at night.

8/10

Excellent

14 Jan 2016

Verified traveler

Great Hotel close to the Giza Pyramids

Great Hotel close to the Giza Pyramids

Partner

8/10

Excellent

14 Jan 2016

Verified traveler

Great Hotel close to the Giza Pyramids

Great Hotel close to the Giza Pyramids

Partner

8/10

Excellent

14 Jan 2016

Amir

Comfortable Hotel very close to the Pyramids

Despite some issues with Un-Married Couples sharing the same room, our stay was excellent in this hotel. Great Breakfast Buffet (International & Chinese), the rooms were very spacious and clean, high end Modern Designs, Excellent friendly service by the staff, specially the room cleaning. Special thanks to Anni the GM there, who explained to us that we had to book TWO different rooms, due to strict Local Laws that prevented us to share one room as a couple. Although the stay was a bit pricey for us, we would definitely go back again. We suggest to all couples planning to stay in Egypt to get married before they do, so they can share one room, as this problem will face them in most hotels in Egypt as I learned. Would Definitely recommend this hotel to others.

Partner

8/10

Excellent

05 Jan 2016

Nicholas

Value for money

We had an excellent stay at the hotel.We stayed in the hotel for 10 days.staff was very helpful and cooperative. However, it would be giod if they provide water bottles, tea and coffee sachets everyday.

Family

6/10

Pleasant

04 Jan 2016

Lori

Not horrible

It seemed like the hotel is on the verge of going under. From dim lightbulbs in the rooms to turning the lights off in the hallways. The breakfast was not acceptable at all. The staff were friendly, but they made us change rooms half way through our stay (21 nights) because of scheduled maintenance. But didn't upgrade our room. it was a huge inconvenience because we had there weeks worth of \"stuff\" to pack up.
We wound up leaving early.

8/10

Excellent

29 Dec 2015

Verified traveler

Very comfortable room with view of the pyramids

Single female traveller. I hired a driver to show me around Cairo.

6/10

Pleasant

24 Dec 2015

Mr.Zayed

Chinese Hotel suitable only for Chinese people

Entertainment is very weak.
No animation team.
No Music around the swimming pool.
Meals at the restaurant are very expensive.
Its location is far from restaurants.
No H.B or full board available.
Swimming pool is not clean enough.

10/10

Exceptional

07 Dec 2015

Adel

Very comfortable and professional

As usual this hotel was great and the staff looked after my every need. It was not the first time I have stayed and it certainly will not be the last. I look forward to staying at Soluxe again soon.

6/10

Pleasant

10 Nov 2015

Nice hotel, though not 4 stars

The hotel is nice, though as the title suggests, it's not a 4 star hotel in my opinion. The location is close to the pyramids but to be fair, everything is still quite a distance so even getting to such locations is long, so be prepared for long journeys back and forth to the hotel if you plan to visit attractions surrounding. Also the taxi's find it difficult to locate this hotel.
On face value it looks plush. Staff are friendly and helpful. Our room was a good size and clean. Though there were small details I noticed such as a loose floor tile and the doors squeaking constantly when opening and closing which after even 1 day became annoying.
We had breakfast included which to be honest I only added because it would have been a hassle to find food for the morning considering the hotel was distant from any where to really eat out. And having said that the breakfast wasn't really nice either. We just made do.
They had a nice pool, which we didn't use though it looked nice. Apparently there was a gym too though I didn't see it anywhere. They had a roof top view from which you could see the pyramids which was a nice feature. We didn't have lunch or dinner there so I can't comment on that really. But overall is a nice hotel, however the price doesn't really justify the quality for sure in that it's much to expensive (in my opinion of course).

10/10

Exceptional

01 Nov 2015

noureldin

Excellent hotel 🏨 with nice price

Excellent service and friendly stuff the breakfast was v.good with Varity of Chinese food and international food

10/10

Exceptional

16 Oct 2015

Umar akram

Great hotel and the staff and even more greater. Very helpful in every aspect,, they made sure me and my son did not feel uncomfortable at all

6/10

Pleasant

14 Oct 2015

Verified traveler

Boring uncomfortable stay

The hotel is too quite, the stay was boring. Staff was friendly. No massage was available during my stay. There are mosquitoes in the room & flies in the lobby hall. Difficult to find a taxi.

4/10

Poor

29 Sep 2015

Mr ayman

Eid Al Adha in Soluxe

I spent 2 good days in this chineese hotel. The best I found in this hotel is calmness .

Family

8/10

Excellent

26 Sep 2015

Melissa

Great for our one-night staycation

We live in Cairo, and were looking for somewhere to go to swim during the holidays. After checking out the prices for day use at hotels around Cairo, we found Soluxe for a great price for the night. We are glad we stayed here for a little get-away. The check-in was swift, and they let us (and our friends who had booked 2 rooms) check in a bit early, which meant more pool time for the kids. Our room, 3104, was on the ground floor and while it did not have a great view, it did have a huge balcony area. The room was at the end and circular. The bedding looked fresh. I found the beds a bit hard, but my hubby found it to be fine. We saw our friends' rooms, and they also had large rooms which were clean and well-taken care of. We came mainly for the pool. While the pool is not huge, it was delightfully cool and was just right for the kids. There is a small kiddy-sized pool right next to the bigger pool. There are nice chairs and tables surrounding the pool, and there is a guy there to get you towels. We gave this man a little money and he saved us a table both days of our stay (we were a party of 8). Actually, you don't feel like you are at a hotel, but more like at someone's private villa for a little swim. We ordered in lunch and dinner from local restaurants (reception had menus). The pool seems to be used often by guests, and as such seemed to be cleaned regularly. Breakfast was simple, but the kids liked the offerings. Overall, we liked our stay!

10/10

Exceptional

19 Aug 2015

Helen

Gentility in Giza

The staff cannot be faulted - fabulously helpful! The hotel is tucked away and is generally referred to as 'The Chinese Hotel' - if you go out make sure you have the address written down for you in Arabic... Mattresses are thin - great if you like a hard bed... The pool is beautiful, but no swimming after sunset. Food choices are tasty. Great location for access to the pyramids.

Family

10/10

Exceptional

19 Aug 2015

Carolina

Great place to stay!

Had such an amazing time here, the staff was so helpful and nice, the pool is very clean and really fun to swim in. The hotel is extremely clean and comfortable even in the mid-summer heat of Egypt. Convenient for visiting the pyramids, but not really walking distance in such hot weather. Food was good, especially from the chinese menu, though kind of limited vegetarian options. We even got a little goodbye gift, it was so sweet! Will definitely recommend to friends!

Tip: if you are going to order a taxi, do it outside the hotel as the taxis that come through the hotel are overpriced!

Family

8/10

Excellent

10 Aug 2015

Ashanti

great value just watch out for the services.

a great value for the price. The room was nice and the location is close to the pyramids. The laundry service is too expensive and confusing. There was also a scrunchy in the shower and a used wash cloth.

6/10

Pleasant

25 Jul 2015

mimo

Nice hotel

I was happy with the hotel but the best only thing I didn't like that no taxi park in the front of the hotel

8/10

Excellent

10 May 2015

ISLEM

NICE

CLEAN HOTEL, NICE AND CALM.... JUST THEY HAVE TO WORK MORE ON HER BRAEKFIRST;;;;

4/10

Poor

05 Mar 2015

Mike

Dissappointed.

There was a stench in the room originating from the bathroom. Perhaps some kind of septic back up. Besides a pool and Chinese restaurant, there are really no other amenities. The hotel is close to the pyramids and I was advised by the staff that it was safe to walk to them. I wouldn't recommend this though, as you'll be bombarded by very aggressive locals that want to talk you on a tour and charge you overpriced rates. The staff didn't warn me of this. I booked a tour from a company called Elegant Group and the guide was more interested in taking places with high pressure sales tactics to purchase carpets and other items even though I told him I wasn't interested in buying anything. I booked this company through Expedia. So I thought it would be reputable.

6/10

Pleasant

14 Sep 2014

Sue

Nice clean hotel and swimming pool

Hotel only opon for one year. Owned by Chinese. Most food chinese, but now trying to include more western food. Staff very pleasant and try hard to be helpful. Not very well known yet, so very quiet.

10/10

Exceptional

26 Aug 2014

Verified traveler

quiet area close shopping/pyramids

Clean and comfortable accommodations. Friendly, helpful staff throughout. Excellent breakfast. On a quiet street off the main road, but still just a short walk (or taxi) to shopping/food in giza, felfela falafel, and pyramids.

4/10

Poor

06 Jun 2014

Jack

Don't stay here!

First I'd like to mention this hotel is solely a chinese hotel with egyptian staff. Upon arriving everything looked very nice, the hotel staff seemed very friendly and eager to help me. I checked in and went up to my room, again I opened the door and everything looked great, except after an 18hr flight to get there I took my first chance at rest on the king size bed....or what they call a bed, it was the most uncomfortable bed I've ever slept on, it felt like a sheet of plywood! I woke up my very first night at 3am cairo time and was very thirsty, with no water in my room fridge I went down to the lobby and asked for a water and was told \"sorry but everything is closed\" granted it's 3am, yet this is cairo...the people here don't go to bed until 4am! Anyway they have a hotel taxi the man that runs this service is a very good man and excellent to deal with, however the driver I got for most of my stay always wanted to talk me out of going to places where he wouldn't be able to collect a commission on anything I'd spend, needless to say this pretty much ruined my trip because I was forced to use their service to go do and see things but never got to do or see the things I researched and really wanted to see, that and the driver was always pushing me to tip other people for simply doing their job like returning my delayed luggage to me...that and they have set charges for the hotel taxi service and say you have security anywhere you go, but when he drives you to these places he

10/10

Exceptional

27 Apr 2014

Benjamin

Quiet Neighborhood and close to pyramids

Check-in was super easy once the taxi driver found the place and once to the room it was fantastic for everything but the beds. The tile floor was only slightly harder than the beds. We did what we could to soften them until next to the last day we asked the cleaning staff if all the beds are so hard and he turned the mattress over and it improved the feel a little but this hotel is geared to the chinese tourist and maybe they like really hard beds. My hips and shoulders were actually sore after 3 days but the hotel overall is absolutely one of the best I have stayed in ever for the price. The pool was nice but the pool attendant wanted a tip( like everybody else in Egypt you talk to) but to get you a lounge chair.. Sorry but I don't go to the pool with tip money.. Annoying to say the least. The morning breakfast was wanting but maybe better if your chinese. One morning I wasn't feeling so good and the staff got me a couple breakfast rolls and a tea for free and after breakfast has closed very nice overall fantastic place besides the beds..

8/10

Excellent

04 Apr 2014

Alejandro

Nice hotel close to the Great Pyramid.

Is a new hotel in a quiet street at a walking distance (if you like to walk...) from the Giza Pyramids. The wifi in the rooms is poor, but the wired connection works great.

2/10

Poor

22 Mar 2014

Verified traveler

Chinese hotel

Not very good, room ok, breakfast very poor, had to ask for coffee and sugar, not good value for money, Egyptian staff friendly, but Chinese staff are poor electrical connection in room dangerous

8/10

Excellent

28 Nov 2018

Andrej

Hotel has really enchanting central place with a pool in the middle. Vegetation complements the pool and it all looks very nice. For me it was strange not to see many guests. It kind of seems like a hotel for mostly Chinese visitors. If you reserve in USD or EUR or any currency apart from EGP, you will end up paying in EGP. Personnel is very kind. When I came for breakfast 1 min to 10 and found the breakfast room totally emptied, after a bit of complaining they brought me a breakfast, just for me.

4/10

Poor

20 Nov 2018

Verified traveler

사진과 비슷하지만 객실, 호텔 외부 상태 약간 상이합니다.
그리고 제일 불편한 사항으로 와이파이 너무 느려요

8/10

Excellent

24 Oct 2018

Verified traveler

TIene todo lo que un hotel de 5 estrellas te ofrece pero con sus pequeñas fallas.
El baño no estaban han limpio como me hubiera gustado, encontré un par de cabellos en la tina y estuve a punto de quedarme atrapado en el baño porque la cerradura no funcionaba correctamente.

6/10

Pleasant

09 Aug 2017

Carsten

OK hotel, close to the pyramids

Quiet hotel. Fine room. Cleaning ok. Breakfast terrible. No restaurant, even though they write about it. Pool was closed one day due to chemical problems. Fitness room closed. Wifi ok in rooms.

6/10

Pleasant

06 Jan 2017

Verified traveler

飯店很新, 硬體不錯, 有問題也能接受並立刻改善, 就是中餐太大份了, 不過在埃及點中餐都是這樣, 入住後一定要下载Uber出門比較方便, 飯店距離金字塔很近, 在屋頂就可看到金字塔了.

6/10

Pleasant

19 Sep 2016

Adil

Hotel soluxe

Hotel propre dans l'ensemble,bonne restauration mais un peu cher,hotel chinois.
La literie n'es pas terrible et le personnel n'es pas toujours agréable.
Je ne suis pas difficile mais hotel pas trés recommandé.

6/10

Pleasant

12 Apr 2016

LONG

CHEAP

CHEAP, BUT NOT THE BEST CHOICE

6/10

Pleasant

23 Mar 2016

ABDULLAH

فندق مناسب للصينيين!

فندق جيد وهاديء لكنه لايناسبنا نحن العرب

Partner

8/10

Excellent

09 Jan 2016

Asier

Chino

Buen hotel cercano a las piramides, que está en la calle de atras del Movenpick, importante decirselo al taxista para que lo encuentre,
Camas durisimas, pero lo dije en recepción y me cambiaron el colchón.

6/10

Pleasant

05 Jan 2016

Verified traveler

Not again in this hotel.

The hotel is good on a whole as far as price is concern but very difficult to locate as it is in interiors. Most of the local taxi drivers finds it difficult to find the way. The staff was friendly but please do not buy anything from the hotel as it costs more than 14 times. Even the water costs 10 times than of outside. The food is extremely expensive. The internet connection is worse, they say its free wifi but the connection is horrible..
I asked for the taxi pick up from the airport but they dint send any one, when asked they just gave me an excuse that they dint see the mail. I called them couple of times but the only response they gave is write to us in mail which they never read.
This guy Yasser at the reception is the one who is not at all friendly and make fuss about everything. Totally unprofessional behaviour.

Family

8/10

Excellent

30 Nov 2015

Verified traveler

sehr schön sauber ruhiger Lage wie 5 Sterne Hotel

ich bin mit meine Frau und Tochter dort gewesen haben 2 zimmer gehabt war alles Tipp Top genau wie beschrieben waren alle 3 sehr zufrieden ,kann ich weiter empfehlen.

6/10

Pleasant

16 Nov 2015

Rahma

Peu beaucoup mieux faire

Dans l'ensemble ça s'est bien passé.sejour de 3nuits
La literie est de très mauvaise qualitée,matelas très dur nous avons eu des douleurs au dos durant 3jours.coupure d'électricité 2fois pendant près de 45minutes,à notre arrivée il ne trouvait pas notre réservation (payée en avance )cela a pris près d'une heure pour la trouver.
Le personnel très sympathique et serviable.

Partner

6/10

Pleasant

03 Oct 2015

Verified traveler

内は明るいが、外は真っ暗。備品は十分だが、エアコンの騒音・振動は安眠妨害。

ヨーロッパ（フランス）系ホテルと違って、部屋の照明が明るいのは、助かる。歯磨きセットなどアメニティ・グッズもケチらず、好感が持てる。スリッパが当たり前に置いてあるのは、この料金ではグッとお得感を味わえる。ただし、残念な点が2つ。まず、エアコンのモーター音・振動が室外から壁伝いにかなり強烈。機内グッズの耳栓で対応しないと眠れない。2点目、周辺が夜間暗過ぎるうえに、野良犬が横行。女性の、特に1人旅には、決してお薦めできない。

6/10

Pleasant

03 Oct 2015

Elise

Kinisisk temahotel

Lidt spøjst kinesisk temahotel, alt var på kinesisk og der var kun kinesisk mad, lidt mærkeligt, når nu man er i Egypten. Værelserne var gode og rene, men personalet var ikke super professionelle. Vi havde betalt for morgenmad, men hver eneste morgen skulle vi bruge et kvarter på at diskutere med flere forskellige, om vi havde morgenmad inkluderet, før vi kunne få lov at spise. Samtidig havde alle mandlige ansatte lige pludselig diverse ærinder ved poolområdet, da jeg hoppede i (i øvrigt i en meget tækkelig badedragt). Næste dag spurgte en af dem, om jeg havde haft en god svømmetur. Ubehagelig oplevelse, som man ikke burde blive udsat for på et firestjernet hotel.

Partner