Steigenberger Pyramids Cairo

Egypt , Cairo
Giza, Alexandria Road Po Box 1, .
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100 reviews shown

10/10

Exceptional

14 Feb 2026

Janet

Nice room. Across the road from the Grand Egyptian Museum. However the road is impossible to cross safely so a very short inexpensive uber ride is needed to get to the museum. It looks like a transit underpass will be open some time in the future which could make it a short walk to cross the road.

6/10

Pleasant

29 Dec 2025

sheila

Staff is rude (eye rolls), I got assigned a filthy, room that smelled like smoke and faced a garbage dump with propane tanks outside. It's insulting to place a paying guest in such a hotel.

Leisure Self

10/10

Exceptional

21 Dec 2025

Olivia

Very safe, very comfortable, and very nice. The breakfast buffet was unbelievable and the location is prime. I wouldn’t go to the Italian restaurant again, but the room service was very nice.

Leisure Friends

8/10

Excellent

15 Nov 2025

raymund

had great view of the pyramids! across from the newly opened GEM but had no access to cross the street and had to use UBER. unfortunately had to drop by the front desk daily as the key had to be reprogrammed daily. rooms appeared older than their Tahrir hotel

Leisure Self

10/10

Exceptional

29 Sep 2025

Douglas

The staff were VERY Helpful in getting us an uber and negotiating the price for ride to Alexandria.

Leisure Partner

6/10

Pleasant

24 Sep 2025

Edisenhirosi

For a 5 star hotel it sure is out of date. I don’t think the price reflects the overall worth of the hotel.

Leisure Partner

4/10

Poor

09 Aug 2025

Anand Kumar

Poor service and discourteous behaviour.

Leisure Family

10/10

Exceptional

28 Jul 2025

Shushilla

Excellent location for a stay at Giza. Recommend choosibg a room with a view odf the pyramids! It is amazing.

8/10

Excellent

28 Jul 2025

John

The pool shuts at 7pm
Way to early when its 40 degrees outside
If you like enjoy pool after a day out and about
Then this is not the hotel for you

Friends

10/10

Exceptional

19 Jul 2025

George

Great place! Don’t waste your time with the cheap hotels.

Self

10/10

Exceptional

14 Jul 2025

Robert

Great hotel with a wonderful view of the pyramids!

10/10

Exceptional

06 Jul 2025

Marian

We arrived at 4 AM and our rooms air conditioning was not working so it took another hour for them to try to respond to us and fix it which did not work so we had to change rooms.

Leisure Family

10/10

Exceptional

04 Jul 2025

Paul

Staff was very pleasant. Assisted with all needs. Manager on staff was most helpful during our stay. I would go.right back. And they have a beautiful view of the pyramids.

Leisure Family

8/10

Excellent

25 Jun 2025

sheana

Great view of pyramids from the balcony, plus the grand Egypt museum is across the road but because of the central reserve, you can’t walk across and must drive. Quite far from the airport but positively, away from crazy bustle of Cairo. Room was nice, bed is comfy, carpet could do with a shampoo, has outlet for uk plugs which is so helpful but sealant/grouting around bathroom shower is untidily applied and brings down the overall quality. Pool is very nice and there’s a small outdoor gym area. A spa would be nice but it’s still in construction. I think it will really enhance the hotel once it’s done

Leisure Family

8/10

Excellent

13 Jun 2025

Paulina

The views were fantastic. The staff were incredibly friendly and helpful. Breakfast was nice with loads of choice and freshly made pancakes and eggs/omelettes. We ordered room service and some snacks by the pool a few times and the quality was nice, but it always took a pretty long time to serve. Cocktails and drinks were affordable too and very tasty. Overall, the rooms/bathrooms are a bit dated and worn out - especially the bathrooms. The pool area was a bit worn out too with cracked paint and dirty

10/10

Exceptional

12 Jun 2025

Kathy

Sitting around the pool after visiting the pyramids, still able to see the pyramids while in the pool was priceless.
Bar service, bar food and transportation desk service was really good.

Leisure Friends

10/10

Exceptional

09 Jun 2025

LIONEL

Great place with great views. Service was awesome as well…

2/10

Poor

05 Jun 2025

Eray

Horrible experience. I even had food poisoning symptoms after I ate from room service. I had to pay for my medical expense myself, they just deducted the club sandwich from the bill. Unbelievable place, I do not recommend, overpriced for what it gives.

Leisure Friends

6/10

Pleasant

31 May 2025

Calvin

The rooms were large and comfortable. However, the hotel had no concierge (or at least I never saw one) and therefore making car arrangements was relegated to an on-site travel agency. The travel agency tended to charge quite a bit and told you where you wanted to go as opposed to you going where you wanted to go. The driver, however, was very good. Regarding food, I was not at all impressed with the buffets that they had for breakfast lunch and dinner. You couldn’t order from the menu during the day and had to order room service. The hotel is not in an area where it is easy to walk around. The staff at check-in were not particularly friendly or helpful.

Leisure Family

10/10

Exceptional

25 May 2025

Daisy

The hotel has a nice view of the pyramids

Leisure Family

8/10

Excellent

13 May 2025

Adam

The hotel was acceptable. The rooms are nice. The restaurant is good. In short, an above average hotel.

Leisure Partner

10/10

Exceptional

10 May 2025

Edyta

We love this hotel. The view of the pyramids from our room was spectacular. Great service, friendly staff, very good food. We had Wonderful time.

10/10

Exceptional

16 Apr 2025

Michelle

We felt safe during our stay in Cairo. The property is very tidy. The pool area is lovely. The staff are so friendly.

Leisure Partner

10/10

Exceptional

03 Apr 2025

Chung-Yuen

Comfortable stay and will come back again

Close to GEM and pyramids. Attentive service and clean! Comfortable bed and pillows. Checkin and out are efficient. Breakfast buffet has abundant of choices!

Bonus hotel has Xray machine to scan luggage. Good security.

Partner

8/10

Excellent

12 Mar 2025

Delphine

Property was nice. Bathrooms could use an update.

Leisure Friends

10/10

Exceptional

12 Feb 2025

Aaron

Probably the best hotel in the Giza area. We stayed here twice and both times were excellent. Amazing view of the pyramids in the museum. We checked out some of the other hotels around and this is definitely the nicest one! The breakfast buffet is the best in town and Chef Josh really took care of us at dinner picking us some specialty Egyptian items. We will definitely stay here again and recommend it to everyone

Leisure Partner

10/10

Exceptional

04 Feb 2025

Carole

Very close to the new Grand Egyptian Museum. Easy Uber access.

Leisure Family

8/10

Excellent

22 Jan 2025

Georges

Je m’entendais à mieux

Je m’entendais à mieux. Pas de prise USB et je n’avais pas la tête de chargeur et pas d’aide sur ça. Si vous quittez tôt la boite du petit desjeuner laissé à désiré

10/10

Exceptional

22 Jan 2025

Jessica

Beautiful, relaxing, property. Had an amazing view of the pyramids from our room. The staff was attentive and polite. Food was great, plenty of choices.

Leisure Partner

6/10

Pleasant

19 Jan 2025

Mary

The property was, overall ok. People were friendly and helpful. Common areas were clean the food was great. Security seemed good and very evident.

The rooms need an upgrade. Beds were ok, linen was good, but the tile grout was dirty, the carpet as stained and looked dirty, the patio windows were filthy. The chairs were not pristine. The bathroom has a lot of glass and it was not very clean and glass hardware and joints were ugly.

We got a good price, so value was there, but to pay their rack rate would have been a concern. Because of German owners, I would have expected more.

Leisure Partner

10/10

Exceptional

16 Jan 2025

Susan Annette

Fantastic room with view of pyramids, food in restaurants was great, helpful staff and taxi service for sightseeing well looked after by drivers and big thank you to Hany who kept our room clean and tidy and lovely surprise when he decorated the room with balloons on the day of my birthday. Would definitely recommend a stay at this hotel

Leisure Partner

10/10

Exceptional

13 Jan 2025

Diego André

Bien ubicado en Giza. Cerca de lo importante.
El personal muy amable. Los desayunos excelentes!

Los alrededores son poco caminables.

Leisure Family

10/10

Exceptional

06 Jan 2025

Rathnasabapathy

The property had a great view of the pyramids, had 2 swimming pools and was very conveniently located opposite the Grand Egyptian Museum.

Leisure Family

8/10

Excellent

02 Jan 2025

Carolyn J

The New Year’s Eve event was expensive ($150 each) and only included 1 glass of wine. The dancers were great but the loud techno music blasted up out of the celebration early.

Partner

10/10

Exceptional

25 Dec 2024

Cheryl

We stayed at this property for a week. Our first room had an issue and they immediately put us into a different room with staff helping us pack up our belongings. We will definitely return to this hotel

Leisure Partner

10/10

Exceptional

17 Dec 2024

olga lucia

Friendly, accommodating staff, well maintained prooerty

10/10

Exceptional

14 Dec 2024

Chao

Beautiful room for family trip

Hotel staff are very helpful and friendly; the room is very nice just like the pictures. Nice location and, breakfast is excellent….

Friends_and_family Family

10/10

Exceptional

07 Dec 2024

Chin Hong

Great hotel with pyramids view. Worth the dollar. Everyone visiting Cairo should stay here at least for a night.

Partner

8/10

Excellent

01 Dec 2024

Radesh

A lovely hotel with fabulous pool and awesome view of the pyramids from the room/ balcony and pool area. The staff especially at breakfast and the pool bar were not friendly and did offer good service. It felt like they were volunteers at the hotel. This all changed after I met Ms Manar from concierge. After sharing my first days experience, everything changed the next day onwards. Staff offered much better service. This was much appreciated. Manar helped us with planning our tours and following up personally. She resolved some issue I had as well. She is the best person at the hotel and the hotel is fortunate to have her. Without her intervention, I would have rated the hotel service as 2 star. Mohammed Omar from the pool bar and Dina from concierge also provided exceptional service. These are the role models for the hotel. Thanks

Leisure Family

8/10

Excellent

28 Nov 2024

Cynthia

The location of the property offers beautiful views of the pyramids and the new GEM museum. However, it is not in walkable area which is too bad.

Business_and_leisure Partner

6/10

Pleasant

19 Nov 2024

Kumiko

Food is excellent
Bedding’s are good
Pyramids view are great.
Swimming pool atmosphere is excellent.
Just across from GEM but no way to walk
you have to go by taxi or Uber.
ドイツ系ホテル　新博物館前だが車で行きます　食事は丸　ピラミッドビューも最高　お掃除はエジプトなので

Leisure Self

10/10

Exceptional

16 Nov 2024

Kervin

Great experience

Leisure

2/10

Poor

09 Nov 2024

Stephen

Very rude staff particularly to women, staff English skills limited, room great, pool area is like a Vegas hotel,
police tried to bribe our driver. Overall, ignore the reviews and avoid this place.

6/10

Pleasant

07 Nov 2024

Alison

We chose this for proximity to the GEM, so really cant complain about all the work going on round about. The service in the restaurant was poor, despite the numbers of staff it was difficult to be served with drink

Leisure Partner

10/10

Exceptional

04 Nov 2024

Heather

The staff was very cordial and accommodating.We had a fantastic view of the pyramids from our balcony making it a very a short distance for our tour guide to have to drive however it is a bit longer in distance than expected from the airport. I can say that while both were affordably priced I enjoyed the breakfast food more than the dinner selection. I would suggest this location as a nice place to stay if visiting the area.

Friends_and_family Friends

10/10

Exceptional

30 Oct 2024

Sally

We weren't here long enough to enjoy the facilities. Only stayed one night to go to the Pyramids which was really easy to get to, about 5-10mins in an Uber for a few pounds.
The rooms were very nice, great shower what you will expect in a 5* hotel. Breakfast was nice too. Staff are all really nice and helpful too

Leisure Family

10/10

Exceptional

28 Oct 2024

Verified traveler

Our room at the Steinberger was clean , however we advised the reception that the shower door did not close properly and all the water was spraying out. We were assured it would be fixed but was not throughout our stay.
Service and selection of food in the restaurant was good. The hotel is not far from the pyramids by car, however there isn't much else nearby outside the hotel, you would need a taxi

Partner

8/10

Excellent

04 Oct 2024

Phillip

Some great staff members such as Mohamed, the chef in the restaurant grill . The shower mounted over an extremely slippery bathtub was very dangerous. Tge view of the Pyramids was really great. Great Swimming pool

Leisure Partner

10/10

Exceptional

02 Oct 2024

Verified traveler

Got an upgrade to a suite with a view of the pyramids from the balcony

Self

10/10

Exceptional

21 Sep 2024

Anca Ioana

Beautiful hotel with amazing views

Lovely hotel, with large rooms full of light. we had a room with pyramids view, which is amazing as it sounds. Excellent service. Tasty breakfast. Would definitely come back

Partner

10/10

Exceptional

18 Sep 2024

Jayne

Lovely hotel

The suite was lovely and the view of the Pyramids was stunning.

Partner

10/10

Exceptional

05 Sep 2024

Vashinda

Beautiful

Lovely hotel. Most importantly the staff are wonderful. The Manager to the doormen are so polite and don’t expect anything in return. Breakfast was extensive and tasty. Rooms views are gorgeous, straight over the pyramids. Highly recommend!

Friends_and_family Family

2/10

Poor

26 Aug 2024

Hasan

I booked the most expensive suite in the hotel for my wedding night. I ended up killing a lizard in the room and the hotel manager couldn't find us a matching room and we had to move to much smaller room

Leisure Partner

8/10

Excellent

03 Aug 2024

Destiny

My room was nice! there was a bit of rust in my bathroom in the corner in the tub but it was only a little other than that i liked the room. I was a bit lost on why they didnt have a ice machine on my floor but they said to just call roomservice and they could bring it so i guess it wasnt a huge deal. And i kept getting locked out of my room for some reason i had to go to the front desk at least 3 times to get them to reactivate my room key. But honestly it was minor compaired to the time i had so i wasnt tripping and my room was only 2 floors up from the service desk. But the view of the prymids, the balcony that i had, the beautiful pool and the intresting food options were all so amazing!...i would love to stay there next summer when i come back to visit egypt hopefully it wont be booked up by then lol. But i enjoyed the hotel alot especially at night when they light up the pool and the prymids. Everyone who i showed videos to back home loved it and wanted to know where i stayed.if your looking for things to do your gonna have do drive a but because nothing is super close to the hotel but that wasnt a issue either since i had things planned for my stay there so remember aint no walking if your trying to go shopping or something lol

Leisure Self

8/10

Excellent

02 Aug 2024

Suhail

This was a good clean property with a lovely pool and reasonable dining options. It is very well located to the Pyramids (the name suggests that anyway). The staff were courteous and polite. A welcome drink would be a good addition.

Leisure Family

10/10

Exceptional

30 Jul 2024

Jose

Friendly staff and hotel always clean. No complains at all, will definitely book here again in the future.

Leisure Partner

6/10

Pleasant

08 Jul 2024

Saeeda

Property was clean & great views. Didn’t have the opportunity to use the restaurant for dining, but did use the bar. Prices were average, the cheese plate was great. Beautiful pool area. My room was clean and bright. Bathroom was ok. Had an issue with toilet not flushing properly and reported to front desk. Came back at end of day to find issue not addressed. Ceiling in room leaked in the middle of the night but was addressed promptly.

Service by staff was just ok. Did not find the front end staff to be friendly at all. Did not provide details about the amenities upon check in. Did not make me feel welcomed. Another person in my party with separate booking had worse treatment. She had an issue with airline and asked the front desk staff for assistance calling a local number for airline and the man staffing front counter on Friday afternoon/evening on 6/28/24 was very rude and dismissive and refused to provide assistance.

I would stay here again but was not impressed with the customer service or responsivenes.

Leisure Family

10/10

Exceptional

07 Jul 2024

Alec

Everyone was so nice makes you fell so special. So clean and spacious worth every penny spent. Have great time and enjoy my trip. Thank you very much

Leisure Family

4/10

Poor

06 Jul 2024

Anthony

Rude, embarrassing service

When we checked in, they rummaged through our luggage in the middle of the foyer. Three or four of them taking souvenirs out of our bags. Our clothes went everywhere. I think looking for a bribe. Very little explanation. Rude desk, and management. Expecting better from a hotel of this class. Will never stay again

Friends_and_family Family

4/10

Poor

01 Jul 2024

Dr. Adam

This is not a 5 star property. A stretch to call it 4 star. Old and dingy. Carpeting stained in rooms and unclean. No gym or fitness room which alone should disqualify it from a 5 or 4 star. Checkin was confused and couldn’t find my reservation even with my Expedia confirmation number. Breakfast had old re-purposes foods. Breads were all stale. Tea and coffee were colored water. Really weak. Many areas in food stations were unclean - didnt want to touch milk products. Ran out of everything early. Ran out of eggs by mid morning 1.5 hours before buffet closed and had to wait for 30 mins. Etc etc

Leisure Family

10/10

Exceptional

23 Jun 2024

PATRICK

The Steinberger Pyramid Cairo offers a remarkable blend of luxury and comfort, perfect for both business and leisure travelers. Its prime location near the iconic pyramids provides stunning views and easy access to historic landmarks. The rooms are spacious and elegantly designed, featuring modern amenities to ensure a pleasant stay. Exceptional dining options, from local delicacies to international cuisine, cater to diverse tastes. The staff is professional and attentive, ensuring top-notch service. With excellent facilities, including a well-equipped fitness center and a relaxing spa, the Steinberger Pyramid Cairo guarantees a memorable and enjoyable experience. Highly recommended.

Self

8/10

Excellent

20 Jun 2024

Sharina

Great view of the pyramids from a pyramid view room, the pool was nice. Reception staff could be more friendly and welcoming.

Leisure Partner

8/10

Excellent

15 Jun 2024

Elizabeth Rose

The hotel was lovely and staff very friendly. Not much option to walk anywhere from the hotel due to main roads across to the Pyramids and limited facilities around the hotel. The food in the hotel main restaurant is only a buffet style which wasn’t great.

Leisure Friends

10/10

Exceptional

12 Jun 2024

Mabel

It is clean, peaceful and comfortable

Leisure

10/10

Exceptional

11 Jun 2024

Jake

Probably the best hotel to stay in the area of Giza near the pyramids and offers a reasonable price for the rooms. Very quiet area compared to other hotels in that area. Would highly recommend as staff are very friendly and helpful, rooms were well kept clean. Strongly recommend this place as I would go back to this exact hotel if I was to visit again.

Leisure Family

10/10

Exceptional

01 Jun 2024

Kelly

Great pool & view

Fabulous view of the pyramids and lovely pool to relax in. All the staff are friendly and polite. Definitely enjoyable and would go back!

Friends_and_family Friends

2/10

Poor

16 May 2024

Wendy

The property is very ugly and in poor condition for the price it has in the photo. They paint it very nice in the photo. When you look at it in person, it is a disappointment.

10/10

Exceptional

13 May 2024

Arsh

Love and comfortable stay over 5 days.

Loved the pool and pool bar.

We had the Jnr Suite and the views to pyramids was a great highlight.

Breakfast was very good.

Bell Boy Amr was amazing along with rest of the staff.

Partner

10/10

Exceptional

04 May 2024

Margaret

Hotel adequate

Leisure Family

6/10

Pleasant

13 Apr 2024

Khadija

Pros: nice area close to the pyramids. Good buffer.

Cons: We were upgraded to a suite. However the shower door will not completely close and water kept coming out in the bathroom. We had to put towels to stop the leaking water. Despite multiple complaints nothing was done about the problem until we checked out. For a hotel of this level I would expect a much better service.

Leisure Family

10/10

Exceptional

24 Mar 2024

lorraine

Very nice hotel. Staff friendly and helpful. Our bed was super comfortable and we had a large balcony with a great view.

Leisure Family

10/10

Exceptional

02 Mar 2024

Nicholas

Quality of rooms in new block.

10/10

Exceptional

27 Feb 2024

jayarama

Best part was the free upgrade that also continued for next three days

Leisure Partner

8/10

Excellent

17 Oct 2023

Doreen

GREAT HOTEL OVERALL ...

We stayed here for four nights in total and this hotel is absolutely perfect and right across from the Grand Egyptian Museum. It lives up to its five-star reputation as far as comfort, location, cleanliness, service offering and overall service. The wifi is shaky but that applies pretty much all over the country. This was my sixth visit to Egypt so I am pretty clued up on scams. However, one does not expect to be scammed by the concierge at a 5-star hotel, or perhaps I am naive. She arranged transport to Khan el Khalili and we ended up at a small shop close to the hotel. Space will not allow me to explain the entire context but I am 100% sure that this was no mistake or misunderstanding. It was deliberate and it is highly regrettable that one should encounter such deceit at such a superb establishment.

Friends_and_family Family

10/10

Exceptional

30 Sep 2023

Aisha

Very nice

Leisure Partner

6/10

Pleasant

19 Sep 2023

Saloni

If I compare Steigenberger Sharm El Sheikh, it’s far better in food varieties served in buffet
Steigenberger Pyramids did not have that, and being an indian vegetarian we struggled.
Cleanliness isn’t perfect, nothing in the mini bar except water in the room.
They can do better next time, perhaps they need training from their other branch

Friends_and_family Family

10/10

Exceptional

08 Sep 2023

Joseph

Just arrived, so we haven’t explored much yet. But very friendly and helpful staff.

10/10

Exceptional

07 Sep 2023

Steven

The facility is really great. Close to Pyramid complex. Walking distance to the local areas, but with the pool and internal facilities you'll likely end up finding yourself swimmings, relxing with a excellenet pyramid view.

Facility is very modern, clean. We also stayed in the Luxor Steigenberge. This chain is one of the best in Egypt.

10/10

Exceptional

03 Sep 2023

Cindy

Beautiful big hotel with gorgeous views of the Pyramids and entertainment nightly. Swim up bar was lovely and staffcouldn't be any more friendly and attentive. Highly recommend this location. Also ask for Adam as a guide to Pyramids and ride around area, he is very knowledgeable and trust worthy

Leisure Partner

10/10

Exceptional

19 Aug 2023

Omadevi

Y’all need to post more picture of this hotel especially the pool area cause this hotel needs more praise. This is a 10/10 hotel, the hotel looks like I was in the Caribbean. The free breakfast was 10/10 not to mention my view of the pyramids. The only thing y’all need to do is update the bathroom tub or like scrub it and do a deep clean of the carpet.

Leisure Partner

8/10

Excellent

17 Aug 2023

Anuj

Amazing views of the pyramids from the hotel and the pool. Very nice pool area.

Leisure Self

8/10

Excellent

25 Jun 2023

John

Referred by a friend who had worked in Cairo for my visit to the Pyramids. Good location for that, but too far from center city (National Museum) for anything else. Good buffet for meals. Upscale hotel for reasonable price. Not a neighborhood for strolling - a security dog sniffed the taxi trunk.

Self

10/10

Exceptional

24 Jun 2023

Preston

Staff were polite, room was clean and tidy. Buffet breakfast was great.
4/5

10/10

Exceptional

30 May 2023

Julie

Rooms and breakfast buffet very nice. Staff very friendly and everyone understood English. View of pyramids was great & was close to the new Egyptian museum but unfortunately due to road construction, it took longer to get anywhere. Plus the New Egyptian Museum wasn’t fully open so there was no point in being so close to museum.

Leisure Family

10/10

Exceptional

26 May 2023

Charles

Lovely property, friendly professional staff, delicious food.

Leisure

4/10

Poor

17 May 2023

Vertella James

It was close to the Pyramids

Leisure Partner

8/10

Excellent

08 May 2023

adrian

Very nice hotel with a great pool and a beautiful view of the pyramids. Good breakfast; nice staff.
The only minus for me, if I may be picky, it was the furniture, mattress, and doors which are kind of outdated.

Leisure Family

10/10

Exceptional

09 Mar 2023

Ricardo

Honeymoon

Location and view were excellent

Partner

6/10

Pleasant

21 Feb 2023

James

Good
Location close to
Pyramids. Nice enough and serviceable.

Leisure Family

10/10

Exceptional

12 Jan 2023

Nikita

Great location and took care of our special requests for luggage storage.

Leisure Partner

10/10

Exceptional

04 Jan 2023

Marijane

The staff is wonderful. The tour guide services are excellent. It is very secure. It’s across the street from GEM which sadly has not opened yet. I found the buffets at breakfast and lunch to be good but monotonous. Views of pyramids are outstanding.

Leisure

10/10

Exceptional

30 Dec 2022

Matthew

Excellent stay, highly recommended. Helpful and friendly staff. Restaurant is really good. Great base for pyramids.

Leisure Family

10/10

Exceptional

14 Dec 2022

Angelique

The VIEWS from our executive suite were absolutely amazing ! The room was exactly like the pictures, the staff were amazing and the food was great ! When I return to Giza , I will stay here again !

Leisure Family

4/10

Poor

25 Nov 2022

Ginette

Staff could not get the internet on my LG5, balcony door could not close completely, room phone did not work, tv had constant humming noise, cleaning services were not adequate.

Leisure Friends

10/10

Exceptional

19 Oct 2022

Dilcia A

The rooms and especially the Pyramids view are spectacular. I love the security that the hotel provides. The place is extremely safe and clean.

Leisure Partner

10/10

Exceptional

02 Sep 2022

Sandeep

The staff was amazing and gave us an upgrade for our 1 yr anniversary. Beautiful views

Leisure Partner

10/10

Exceptional

15 Aug 2022

Salma

this was my first trip to Cairo and I found it quite intimidating. The only positive experience I had whilst there was my stay at the hotel. The staff excelled in customer service and the PR lady always made sure she found me at breakfast to ask about my stay and if I needed anything. I have stayed in many hotels worldwide but this is the first place I felt I had first-class service.

Leisure Family_with_children

8/10

Excellent

15 Aug 2022

Simbai

Had a good stay overall, although property could do with a refurbishment.

Leisure Family

8/10

Excellent

09 Aug 2022

Alex

The service of staff at the hotel was attentive and quick. Shahenda Mohamed especially helped me regarding transportation in a professional and caring manner.
The food and service in the restaurant was excellent.

Leisure Self

6/10

Pleasant

18 Jul 2022

Sze Man Sally

U can have better options with the price u pay for

My bf and I booked a deluxe room with pyramid view staying for three nights - they gave us a two single bed room which is ridiculous as we obviously a couple (I booked for a king size bed)… and the room’s shower head was broken. The room was obviously exchanged with someone else before our arrival as the guy that brought the suitcase for us rushed into the room and took away the “welcome note” before we settle in the room (that was very rude). We requested to change the room and they arranged it for the second day. The room was better this time but the duvet and pillow case were with dirts… I will say u can find a better option with the price u pay for here. Most of the staff are friendly, but I dnt think this hotel is up to 5 stars…

Partner