Name: Casa Pacifico Napoli
Address: Via Carbonara, 20 A, Napoli, 80139, IT

10/10

Exceptional

24 Dec 2025

Javier

It was super pretty and modern! The host was great! I would definitely recommend

10/10

Exceptional

16 Oct 2025

Lee

The property, location and staff were exceptional.
Keyko was professional curtious, and extremely helpful with eating options and arranged a very early private transfer to the airport. My family would highly recommend Casa Pacifico Napoli.

Business_and_leisure Family

8/10

Excellent

17 Sep 2025

Bob

Nice clean & spacious room. 15 mins from Garibaldi station.
I would suggest that the arrival instructions should be more specific as the entrance is very difficult to find (only a very small (inches) name plate to a multi occupancy building.

Leisure Family

10/10

Exceptional

10 Aug 2025

Daniella

The property was really close to attractions and fanastic food.
The staff were really welcoming and helpful.

Leisure Partner

8/10

Excellent

03 Jun 2025

Kin Hing

It’s little tricky to locate the hotel because there’s no sign found until you reach in front of the building exactly. Make sure you notify arrival time for the staff before check in, otherwise nobody will respond when press the building intercom. Other than that, everything else was outstanding especially my room view which was facing the beautiful church. Location was convenient to attractions or restaurants.

Leisure Family

10/10

Exceptional

04 Jan 2025

Emma

The Casa Pacifico was in the perfect location to enjoy the buzz and bustling streets of Naples! The apartment was lovely, with everything we needed for a comfortable stay. The modern, tasteful design added to the charm, and the staff were absolutely incredible. They went above and beyond to ensure we had everything we needed, checking in with us at various points to make sure we were happy. We couldn’t have asked for more. We will definitely return and highly recommend this place to anyone visiting Naples!”

10/10

Exceptional

04 Jan 2025

Emma

The Casa Pacifico is in the perfect location to enjoy the buzz and bustling streets of Naples! The apartment was lovely, with everything we needed for a comfortable stay. The modern, tasteful design added to the charm, and the staff were absolutely incredible. They went above and beyond to ensure we had everything we needed, checking in with us at various points to make sure we were happy. We couldn’t have asked for more. We will definitely return and highly recommend this place to anyone visiting Naples!”

Leisure Friends

10/10

Exceptional

11 Nov 2024

Ginger

Great place. Easy to walk to pedestrian area of old town. Beautiful view of church out my window. Very romantic. The only issue was that check-in directions through locked front wooden door and then how to access elevator were not clear but staff responded very quickly and were always really helpful and friendly.

10/10

Exceptional

27 Oct 2024

Rania

Great spot!

We really enjoyed staying here. The rooms were spacious and clean. Beautiful view of the church from the balcony. We sadly didn’t take the advice of the host and parked in the street near the hotel which caused our car to be towed. Daniele and Enrico were helpful and gave us a list of recommendations too. I highly recommend staying here

Partner

10/10

Exceptional

20 Aug 2024

Jeremy

Lovely hotel

Hotel was lovely and room waa great for a family with young children. Only a 10 min walk away from the main station and a 5 min walk into the vibrant old town. Woke in the morning to the sounds of church bells.

Friends_and_family Family

10/10

Exceptional

06 May 2024

Joseph

This luxury BnB was really great and super convenient for our quick overnight stay in Naples. The staff was very friendly and accommodating and even ordered us a taxi for our very early morning to get to the airport. The BnB is located very centrally as well and was walkable to many bars and restaurants.

Leisure Partner

2/10

Poor

30 Mar 2024

William

The hotel overbooks and doesn't care. We arrived at the reception and were told that the hotel was full, despite our reservation. The staff refused to help us and the owner was very rude. Basically, they told us to fend for ourselves and go elsewhere. Avoid this place at all costs.

Business_and_leisure Partner

10/10

Exceptional

15 Feb 2024

Suk Ling

Daniele was very helpful and responded to our every question quickly. Interior design of our room was nice.

Leisure Family

8/10

Excellent

24 Sep 2023

Natalie

Great property. Location could be better.walkable to most parts.

Leisure Family

6/10

Pleasant

30 Mar 2023

Morris

Not the best… wouldn’t go back

Hot water in the shower- not always
Bed - not so comfortable
Breakfast- a cake and 2 kind of juices
Room is pretty modern and new

Friends_and_family Family

8/10

Excellent

23 Oct 2022

Kellie

The entire building is covered in scaffolding as they are renovating an old building. The hotel is on the 4th floor and they should have signage to help find it. Even our taxi driver had issues figuring it out. We had to take an exterior service elevator to get to the 4th floor... it was tiny with bi-fold and a funny experience. The entry to the building is not nice and there are cars parked inside the entryway and it is kind of dirty. However, once you get to the hotel level, everything is brand new and very nice and modern. We had a small balcony overlooking an old cathedral and the shower was very nice with a full vertical sprayer and rainbow lights. Funny! I loved the full length mirror in the room and the small bistro table. There is a fully stocked mini fridge with low priced items for convenience. The staff was very kind and attentive. We had an early flight so they brought us some breakfast items the night before so we did not miss out. The area around the hotel is not great, but we walked to find restaurants and shopping...and gelato! I'm sure once the exterior construction is complete it will be even better.

Leisure Family

4/10

Poor

09 Oct 2022

Paddy

The room and location were good. Check in was awful. Waited over an hour for arranged pre-paid
pick-up at airport. Finally took cab. No one at location. No instructions how to get in. After 2 guys showed up who did not seem to know what to do,spoke little english(but really nice and very funny) ,there never was anyone at the desk.

Leisure Friends

6/10

Pleasant

21 Sep 2022

Matthew

Nice clean room. Very noisy area though and double glazing isn’t the best. Breakfast at the hotel is a pre packaged pastry and a nespresso in the room. Not great.

Leisure Partner

10/10

Exceptional

19 Sep 2022

Blythe

Beautifully decorated and clean. Breakfast great as included in price. Air conditioning.
Beware of booking airport taxi with the reception. Luxury transport was offered for 25 euros, it didn't turn up and we had to get an Uber

Leisure Family

8/10

Excellent

17 Aug 2022

Olivia

Gorgeous rooms

Leisure Friends

4/10

Poor

13 Aug 2022

Maria

The rooms were clean and updated but the coffee maker and air conditioning had issues working.
The owner/operators were never around, you have to text through What’s app to ask questions etc.
There was no help getting luggage to room, no one to greet you at the front of building and customer service was terrible.
The owner also threatened to call the police because I refused to send my passport information through what’s app. He was too busy to come to the hotel to do a proper registration.
It was a horrible experience.
I asked for a taxi when I checked out and the owner gave me the taxi number to call myself.
Luckily I knew a little Italian!
I will never stay there again.

Leisure Family_with_children

8/10

Excellent

24 Jul 2022

Thomas

Fine room. Enjoyed the coffee & sweets in hall.

Leisure Family

6/10

Pleasant

09 Jul 2022

David

Under exterior renovation. Hard to find. Not kid friendly…shower visible in sleeping area.

Leisure Family

10/10

Exceptional

07 Jul 2022

stacy

Great property. Tricky with kids. You can see in the shower from the bedroom. Not ideal for a family traveling with teens but we’ll run and clean.

Leisure Family

2/10

Poor

05 Jul 2022

Jake

no thanks just dont stay here the staff are horrific

10/10

Exceptional

29 Oct 2021

Robert

The Host was very helpful and friendly. The condition of the outside of the building/door was initially surprising. The room was outstanding and well stocked. Service was exceptional!

Leisure Partner

8/10

Excellent

03 Oct 2021

Timothy

Modern & clean B and B

Casa Pacifico is a stylish and very comfortable B and B located just outside of the historic center of Naples. There are numerous good restaurants just a short walk away. Our room was large, the shower fantastic, and the staff extremely helpful. It would have been nice to have a breakfast area with a full selection of items, but it is, after all, a small B and B, and not a hotel.

Friends_and_family Friends

10/10

Exceptional

15 Sep 2021

Cindy

Gorgeous room, spacious with a super comfortable bed. The bathtub also makes me so happpy, comfortable and great water temperature/pressure.

Leisure Self

8/10

Excellent

30 Aug 2021

Emerson

Naples Neighborhood Stay

Spacious room with nice windows and two small balconies. The building’s small elevator was nice to have. They were very responsive and helpful. Our only suggestions would be some more comfortable seating and some minor toiletries as well. The room was beautiful with nice views and a very spacious bathroom and shower.

The location is very convenient for walking to the museums, historical district, and the train station. There are also several restaurant options close by where we ate and enjoyed very much.

We would definitely stay here again.

Partner

10/10

Exceptional

13 Aug 2021

Verified traveler

Conveniently located and super clean and modern.

Leisure Family

10/10

Exceptional

07 Jul 2020

Guido

a wonderful place to stay

a great place to stay, very clean and modern bathroom, comfortable bed, nice view from the window, a small breakfast was available in a nearby coffee shop, would definately stay again!

Self

10/10

Exceptional

11 Mar 2020

Verified traveler

Fantastic location, great decoration, great staff. Great value for money. Bathroom was superb comfy memory foam beds. Balcony overlooks a 14 century church. Breakfast delivered to your room. Everything is within walking distance. 10mins from train station.

Leisure

8/10

Excellent

02 Mar 2020

Verified traveler

Hard to find

We had a tough time finding this hotel as there was no sign and the location on google maps wasn't quite accurate. I had to ask a resident to borrow their phone to call, and finally found the right address and name tag on the intercom. Please just add a sign somewhere outside the building. Once we got inside, the room was beautiful, clean, and had a great view of the church next door. We had complimentary breakfast delivered the next morning. I did not like the area this is located in; it may have been the construction going on outside, but it was not pleasant to stroll around nor did it have any decent restaurants within walking distance.

Friends_and_family Friends

10/10

Exceptional

27 Sep 2019

Abdul

The whole Casa team were amazing.
Stefania was at hand for any issue. Very hospitable and helpful. Breakfast was served at your choice of time on the dot. Location was amazing with a 10 minute walk to Via Dei Tribulani and a short walk to the metro. The room itself was lovely. Great bed and amazing shower and jetted jacuzzi style bath.

Only criticism I had was there wasn’t a kettle in the room. Even though there’s coffee shops near by it would’ve been great to have a hot drink in your room.

Leisure Partner

6/10

Pleasant

02 Feb 2026

Angélique Jeanne Van de

La chambre ne ressemblait pas aux images vues sur le net.

2/10

Poor

27 Nov 2025

Tosu

ふるい

Partner

6/10

Pleasant

10 Oct 2025

Ines

Quarto simples, mas grande. Bem localizado, com uma pequena varanda.

Friends_and_family Friends

6/10

Pleasant

15 Sep 2025

katrin

Die Unterkunft war in einer Seitenstraße. Man konnte zu Fuß alles erreichen. Parken in Neapel ist so eine Sache, deshalb ein Parkhaus nehmen. Das von der Unterkunft empfohlene hatte leider von 13 - 18 Uhr geschlossen, da Sonntag war. In der Nähe war aber gleich ein anderes.

Wir waren nur 1 Tag da. Leider waren die Laken angeschmutzt, was wir aber erst spät Abend gesehen haben. Haare lagen auch noch auf dem Bett.

Das gebuchte Frühstück konnten wir leider nicht nutzen, da wir früh zum Flughafen mussten und es nicht möglich war, um 06:45 Uhr Frühstück zu bekommen. Es wäre sehr schön gewesen, wenn es im Zimmer eine Kaffeemaschine gegeben hätte.

Leisure Family

10/10

Exceptional

28 Mar 2025

??

친절하게 맞아 준 직원. 깨끗한 시설. 넓은 방. 기분 좋은 경험이었습니다. 무엇보다 힘들 게 도착한 저에게 편안을 찾을 수 있도록 노력해 주신 직원 분에게 감사 드립니다~ 2센트 2개도 감사했어요~^^

Leisure Self

6/10

Pleasant

03 Nov 2024

Verified traveler

Geht so

Frühstück war nur ein Stückchen Kuchen mit Orangensaft und war um 9 Uhr viel zu spät. Unter dem Bett wurde wahrscheinlich noch nie gewischt. Fenster zwischen Badezimmer und Schlafzimmer ist nicht besonders angenehm.

Friends_and_family Family

10/10

Exceptional

28 Oct 2024

Marina

Local moderno, ótimo atendimento, banheiro amplo e quarto confortável. Café da manhã simples, porém gostoso. Próximo ao centro histórico.

Partner

10/10

Exceptional

26 Oct 2024

Riitta

Loistava majapaikka Napolin keskustassa!

Todella ystävällinen vastaanotto majapaikkaan saapuessani ja kaikki asiat sujuivat miellyttävästi. Huone oli mukava, rauhallinen ja siisti. Hyvä sijainti Napolin historiallisessa keskustassa, joten lyhyt kävelymatka useimpiin nähtävyyksiin.

Self

2/10

Poor

20 Jun 2024

Gürhan

3 kişilk rezervasyon yaptığımız halde 2 kişilik deyip 3. Kşşiye tekrar para aldılar. Elimdeki rezervasyon kağıdında isimlerin yazdığını gösterdim ama biz Türkçe bilmiyoruz deyip kabul etmediler. Üstüne üstlük ödediğimiz oda içln ödememişsiniz diyerek tekrar para istediler. Israr edip tartışınca tamam ödemişsiniz dediler. Karşılayanlardan biri çok suratsızdı. Ayrıca merkeze çok uzaktı. Otopark var yazıyordu ama gidince ücretli otoparka yönlendirildik. Hiç memnun kalmadım.

Friends_and_family Family

10/10

Exceptional

26 Nov 2023

Javier

Bien ubicada, bonito y limpio. Pero no es un hotel

Leisure Partner

10/10

Exceptional

07 Sep 2023

Véronique

Nice location, clean room and the shower was very good!

Leisure Partner

10/10

Exceptional

25 Jun 2023

OTTO

Excelente Servicio y excelente ubicación, restaurantes cerca.

Muy limpio y ante todo, que tuvimos un servicio muy personal de Daniele en recepción y en todo momento.

Volvería a regresar.

Friends_and_family Family

10/10

Exceptional

15 Jun 2023

Lars

Wir hatten einen wundervollen Aufenthalt im casa pacifico. Herzlichen Dank Daniele für den freundlichen Empfang und die vielen wertvollen Tips. Casa pacifico war eine Ruheoase im lauten Neapel für uns. Toll eingerichtet, super Betten, nettes italienisches Frühstück auf dem Zimmer. Wir kommen gerne wieder! Vielen Dank.

Leisure Partner

10/10

Exceptional

22 Apr 2023

Valeria

Nos recibieron en hora, el lugar muy amplio, incluia desayuno, nos dieron muchas recomendaciones para salir y para comer, nos gusto mucho la atencion, gracias!

Leisure Family

4/10

Poor

10 Apr 2023

Emilia Tallon

El alojamiento no esta mal, pero para los que estamos acostumbrados a los servicios de un hotel, deja mucho que desear. Nunca hay nadie en la recepción, no tienen consigna, tienes que dejar las maletas detrás de un mostrador y rezar para que cuando vuelvas estén. Si tienes algún problema tienes que llamarles por teléfono y esperar a que vengan, con lo cual pierdes tiempo de tus vacaciones, un desastre

Leisure Family

10/10

Exceptional

03 Mar 2023

AURORE

Logement très design, propre, au pied du quartier historique. Personnel accueillant et sympathique !

Leisure Family