B&B Pontenuovo Bed

Italy , Naples
NAPLES, Via Pontenuovo 21
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50 reviews shown

10/10

Exceptional

06 Jun 2026

Lorraine

Lovely clean property, centrally located, easy access to museums, rail & bus station. Highly recommend.

Partner

8/10

Excellent

25 Oct 2025

Tom

Room was adequate for one night stay. Bed was comfortable and room was clean. Walking distance to Old Town and historic sites.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Jenni

Great room, close to the old town and convenient for the railway station. The aircon worked well and the manager communicated well.

Leisure Partner

8/10

Excellent

24 Sep 2025

Lorinda

After staying here, I learned I prefer having a front desk attendant available. All questions were answered through WhatsApp. City taxes are expected to be left in cash at the end of your stay. The Google location searching by business name isn’t right. You need to enter the exact numerical address or you’ll be lead somewhere else by Google Maps. I know this because I got lost after dinner. The entrance isn’t very clear because it’s through a stairway in a gated courtyard. A taxi to here from the airport was 25 euro. A croissant and either juice or coffee is complementary with the provided breakfast ticket at a place down the street but when I bought 1 additional juice, they charged me for 4 items. I don’t know if it was an honest mistake. Regardless, it was a hassle having to confront them about it and they didn’t refund me correctly. So I ended up overcharged.

Leisure Self

8/10

Excellent

12 Jul 2025

Janry

We had a nice stay

Leisure Family

8/10

Excellent

05 Jul 2025

Mila

The room was clean and spacious. The property manager was always available online whenever we had questions. We generally enjoyed our stay and were happy with our room.

FYI. The electricity went out for two nights in a row, but it could be just a coincidence, and in any case the hotel management cannot influence that anyway. The same goes for the loud noises at night, the hotel cannot really change that either, but just be aware of that — although, it could just be the same throughout the whole city.

Also, please pay attention to the city tax, those charges on your receipt that are supposed to be paid at the property may be subject to change.

Leisure

10/10

Exceptional

29 Jun 2025

Verified traveler

Great place in Naples

Very clean, easy to find, and in a good location. The host is incredibly helpful (especially as we had a really late check-in due to flights). Thanks for a lovely stay!

Partner

8/10

Excellent

25 Jun 2025

Julia

No elevator which wasnt great but it was walkable everywhere. It felt cozy. Breakfast was at a cafe nearby. It was a little weird there was no reception but directions was texted over whatsapp and was clear. Good stay, and AC worked. I just didnt care for Naples as much. Did not feel totally safe. The gates for the hotel made me feel better but walking home wasnt amazing at night.

Leisure Friends

10/10

Exceptional

09 Mar 2025

James

The property is really nice and the host is super helpful. The surrounding area can be a bit intimidating if you are not used to being a bit off the beaten track but looks can be deceiving and there weren’t any issues.

Leisure Friends

6/10

Pleasant

05 Jul 2024

Julia

The property was in a great location within walking distance of many places my partner and I enjoyed touring. However, they tell you to contact the property prior to check in and Daniela didn’t respond until we had already arrived at the Naples airport. We were worried the place may be a scam. The first night we didn’t have any warm or hot water for showers and figured maybe we were taking one late and there was no warm water left. I messaged Daniela and received no response. The next day, no warm water. It was extremely disappointing and made the stay less comfortable. There were no check out instructions and we were uncertain if Daniela would respond but she did and we were able to check out properly and she was nice to let us leave our luggage at the b&b for two hours after check out. Overall, Daniela was a sweet host however communication was lacking. I really wish she would have addressed there being no warm/hot water. Regardless, this b&b was in a good location and has potential to be much better if communication issues are resolved.

Leisure Partner

10/10

Exceptional

13 May 2024

Margaret

Absolutely beautiful room tucked away off two main streets. Not the easiest driving situation, but once the car is parked you can reach many wonderful locations by foot including the botanical garden, the duomo, and lots of great restaurants.

Leisure Partner

8/10

Excellent

29 Apr 2024

Austin

Just outside the hubbub of tourist areas but still convenient both to the train station and museums and shopping. Cleanest and most modern of the three places we stayed on our Italian trip. Only complaints were communication was a little difficult due to using WhatsApp for conversation and the bed needed replacing badly but that's something landlords don't know unless someone tells them

Leisure Friends

10/10

Exceptional

08 Sep 2023

Ross

Friendly accomodating staff

Leisure Self

10/10

Exceptional

25 Aug 2023

Kelli

Easy check in, instructions were clear, location was secure. Room was large, spacious. We had everything we needed for our stay

Leisure Partner

10/10

Exceptional

19 Jul 2023

Stephane

Amazing stay. It was very clean, comfortable and a big space for two people. The owner was extremely responsive and gave us plenty of help and recommendations as we needed.
It was nice and cool inside, a must in this hot summer! The coffee shop close by had several good options for a light breakfast. The B&B is close to several popular food spots and walking to the downtown core where the touristy spots are can be done in less than 25 min. 10/10 would recommend.
Grazie mille!

Leisure Partner

10/10

Exceptional

04 Jun 2023

sami

10 out of 10!

Thank you Daniela for an amazing stay! Great location, crystal clean and very beaitiful apartment! When in Napoli again - we will stay only here))

Partner

6/10

Pleasant

15 May 2022

David

Helpful staff

Well let me start by stating that Daniela was very nice and helpful. The room was clean. However, what I read in the reviews was correct. The sewer gas smell was terrible. Had to keep the door closed to the bathroom or the entire room smelled. The area around the room was not a desirable neighborhood. I did not feel comfortable at night walking in this area. Very sketchy. The breakfast was good, very Italian brioche and cappuccino. So no complaints on that. I would recommend staying on the Lungo Mare. Much better area. More expensive but safer and cleaner. I stayed there in my last visit and was much more satisfied if you want to feel safe.

However if you want to be close to the historical downtown then this B&B is really close by. It also very close to the main train station, where there were several good places to eat.

Partner

8/10

Excellent

15 Aug 2020

Verified traveler

Location was good, also the owners, really nice. The room was very clean with new furniture. The bed was not in the good condition though, it was making noise after any kind of movements. Overall it was still a pleasant stay. :)

Partner

4/10

Poor

04 Aug 2020

aimee

Disappointing - this is more of a self catering apartment (but provided with no cutlery or any kitchen amenities except from cups) we did not see the host all weekend and were told that it was because of COVID however this meant we did not know where to get our paid for breakfast from.... cups were left dirty the whole weekend we were told to buy some washing up liquid and do it ourselves. Did not see the host all weekend and only had her WhatsApp whatsapped her about room cleaning only to receive a text 2 days later to say she dropped her phone in the sea and hopes we had a nice stay. Would not recommend staying here, it is a shame as from the pictures the rooms are lovely decorated but the service is rubbish!

Leisure Partner

8/10

Excellent

08 Dec 2019

Aws

Great apartment in a great location.

Pros: Great location - walking distance to many of Naples attractions. Very clean. Set in a beautiful courtyard building. Quite mornings and evenings, so a good night/day sleep is always possible. Luggage storage service is very handy.

Cons: The bathroom/toilet drainage smell does backup and the odor is very instense. I dont know whether this is a common issue in Naples but this became very uncomfortable when going to take an early morning shower etc. There was no bottled water avaible upon arrival. This would make a big difference consiering tap tends to always give a bad stomach no matter if drinkable or not.

Overall good stay,

Thanks

Self

6/10

Pleasant

01 Nov 2019

Verified traveler

Be aware that for breakfast you need to walk to a nearby cafe each morning where you'd receive a small coffee and a croissant of your choice. The room is OK, it comes with a microwave and a small fridge.

Leisure Family

8/10

Excellent

11 Aug 2019

david

We had a great few days in Naples and B & B Pontenuovo met our requirements well. We were greeted by a lovely lady on arrival who talked us through everything. Apartment was clean and modern. Breakfast was just ok but we didn't expect a full English anyway!!! Probably just a bit out off the way but most attractions in Naples were within 30 minutes walk. Would recommend.

Leisure Partner

10/10

Exceptional

26 Jul 2019

Verified traveler

the hotel is very beautiful with delicate details, good attentions and good price.

Leisure Family

8/10

Excellent

18 Jul 2019

Verified traveler

Lovely clean, comfortable, attractive.
The only minor negatives -
There’s a microwave but it would have been nice to have 2 plates, 2 knives and forks and spoons.
Maybe a cloth and some washing up liquid.
Not enough toilet paper so we had to go and buy our own.
As I say only minor issues and the room is beautiful, air conditioning very welcome.
The accommodation is on the second floor not a problem for us but may be important for some.

Leisure Friends

10/10

Exceptional

08 Jun 2019

Valerija

great stay

The place is really nice and cozy. Tasty croissants for breakfast as well :)

Partner

10/10

Exceptional

29 Oct 2018

Verified traveler

We can not fault our stay at Pontenuovo B&B. The room was beautiful, spacious and well decorated. The entire B&B was beautifully decorated in a boutique way. The room and bathroom and were both spotless on arrival and additional cleaning was available daily if need. Shutters on the windows meant that our room was very quiet at night which was great. The building was located in a secure gated area with a key to get in through outside gates. The room also had a safe which was very handy!

Breakfast was lovely and the freshly made cappuccinos were delicious. Daniela our host was absolutely amazing! She made our stay perfect and was always available if we had any additional questions.

The B&B is well located and is close to the airport, metro, circumvesuvio train (via Napoli Garibaldi) and also near many tourist destinations and restaurants. Our week long stay was amazing value for money. The booking included WIFI which was a plus.

It was an enormous pleasure staying at Pontenuovo B&B and we would definitely recommend this place to anyone visiting Naples. We will definitely be returning!

10/10

Exceptional

09 Sep 2018

Chelsea

Great new BnB in the heart of Naples

This place was an amazing find! Brand new and it looks (and smells) beautiful. Daniela the host looked after us impeccably, giving us attentive advice from the moment our flight landed in Naples, right up until leaving when she offered to call us a taxi. The location is great. About a 15 min walk from Central Station (though if you have luggage to carry, the €25 for a taxi from the airport is definitely the more comfortable option, as the roads in Naples are all cobbled and make it hard to lug around a heavy case!) The location was perfect for us, we walked everywhere, not needing to catch a bus or taxi once except for when we left via the port. The rooms are clean, spacious and stylish with high ceilings and a really luxurious feel to them. Beautiful bathroom. Basic breakfast each morning. The one thing we wanted for was a kettle for tea, but the rooms do come with a little coffee machine and a microwave. Daniela even let us leave our big luggage there for a few days while we island hopped down south. So professional and warm. Would recommend this to anyone and will definitely stay there again next time we're in Naples.

4/10

Poor

16 Apr 2026

Gabriella

O quarto era bom, porém o chuveiro era horrível, com problemas para esquentar a água. Reclamamos, contudo o problema não foi resolvido. A comunicação com a hostess tbm foi complicada, pois não fomos recebidos por ninguém e as orientações p/ entrada no prédio foram prestadas depois de mta insistência.

Friends_and_family Friends

10/10

Exceptional

03 Feb 2026

Maria Antonietta

Das Zimmer war sehr schön. Modern und sehr sauber. Top! Sehr zu empfehlen.

Business Partner

8/10

Excellent

21 May 2025

Kelli Cristina M

Quarto muito bom e confortável, difícil acesso

Pra quem está com muitas malas e de carro é bem complicado, subir muitas escadas até o segundo andar, na rua não da pra encostar o carro, muito apertada com todo o caos de Napoles. Mas tem o charme de um prédio antigo de Napoles . Dentro o espaço todo reformado bem limpo e bonito. O quarto é enorme e muito gostoso com cafeteira, banherio muito bom. Café da manhã fraco com diretio a um croissant e um café disponível em um estabelecimento próximo.

Partner

10/10

Exceptional

14 Jul 2024

Werner

Perfecte b&b

Bijzonder goed contact. Ingang per auto niet eenvoudig

Partner

10/10

Exceptional

07 Jun 2024

Michel

Aprés le passage par une cour négligée, l' hôtel est bien rénové (dans un immeuble ancien).
La chambre est spacieuse, amménagée avec goût et très calme.
La literie est confortable, l'air conditionné est appréciable. L'ensemble (chambre et sanitaire) est d'une trés grande propreté.
L'accueil s'est fait par téléphone mais sans problème. Nous avons juste aperçu la sympathique Daniela pour les formalités le lendemain, mais nous disposons de son téléphone en cas de besoin.
L'hôtel est très bien situé pour joindre à pied les quartiers historiques, le métro et la gare.
Le petit déjeuner pris dans un bar via Foria est une expérience interessante.
Au total un séjour trés positif, un bon rapport prix/qualité.
Une adresse trés recommandable.

Leisure Partner

10/10

Exceptional

21 Apr 2024

fabrizio

Davvero piacevole

Ottimo BnB comodo per tutte le principali mete e mezzi di trasporto.
Ottima pulizia, spazi più ampi del previsto e ottima organizzazione generale

Partner

10/10

Exceptional

17 Dec 2023

Manuel

Todo perfecto

Está muy bien situado, es mi grande y muy limpio, el servicio es muy bueno, verdaderamente muy recomendable

Partner

6/10

Pleasant

24 May 2023

Güenter

Da wir schon etwas älter sind, hätte in der Beschreibung stehen müssen, dass man 4 Treppen in die zweite Etage klettern muss. Mit schwerem Gepäck ist das eine Zumutung. Ich finde es auch schade, dass man dort keinen persönlichen Ansprechpartner hat. Nur per Whats app und mit Codenummern. Fragwürdig?????

Leisure Partner

8/10

Excellent

01 May 2023

Olivier

Bel appartement.

Bel appartement dans un ancien hôtel particulier. Bon accueil. Grand lit.
Frigo, cafetiere, micro-ondes à disposition, mais une seule tasse et rien d'autre. Un peu dommage. Nécessiterai des assiettes, couverts et verres.

Partner

10/10

Exceptional

23 May 2022

Christa

Der Empfang war sehr nett und sie hat uns geholfen weiteres zu Buchen

Leisure Partner

4/10

Poor

27 Jul 2020

Claudia

Die Unterkunft ist sauber und die Zimmer sind sehr groß und auch sehr kahl
Die beschriebene Rezeption war nie besetzt
Wir mussten bei Ankunft lange warten bis uns jemand den Schlüssel gebracht hat. Ansonsten haben wir nie jemanden gesehen und fühlten uns unwohl
Das Frühstück wird in einem Café bereitgestellt und das kann man getrost vergessen
Sorry aber diese Unterkunft kann man nicht weiterempfehlen

Leisure Family

10/10

Exceptional

08 Jul 2020

Verified traveler

Zimmer nschönen Zusand

8/10

Excellent

26 Nov 2019

Verified traveler

Das B&B ist sehr schön und liebevoll eingerichtet. Die Betreiberin ist freundlich und wenn nicht vor Ort per Handy und Whats App erreichbar.
Einzig negativer Punkt ist das angebotene Frühstück. Dies bekommt man in einem Cafe um die Ecke (süßes Teilchen und Kaffee - wohl üblich für Italien). Das Cafe fanden wir nicht besonders einladend.

Leisure Friends

10/10

Exceptional

14 Nov 2019

Andrea

Muy bien!!! Molto beneee!!!!

El B&B esta muy bien, la habitación es tal como sale en las fotos, muy amplia y limpia. El baño también es muy grande. Esta a 10-15 minutos andando de la Estación Central con autbous directo (5.-€) al aeropuerto.
Al ir por la calle parecia que iba a ser una zona ruidosa, pero desde la habitación no se escuchaba nada del exterior.
El personal del B&B muy amable y atento, incluso nos pidieron cena para que nos llevasen al hotel directamente, porque a nosotras al no tener numero italiano no nos aceptaban el pedido.

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Il B&B è molto buono, la stanza è come appare nelle foto, molto spaziosa e pulita. Anche il bagno è molto grande. Dista 10-15 minuti a piedi dalla Stazione Centrale dove pou prendere l'autobus diretto (5.-€) per l'aeroporto.
Il personale del B&B, è molto cordiale e attento, ci ha persino chiesto di cena per portarci direttamente in hotel, perché non avevamo un numero italiano, non abbiamo accettato la nostra ordine.

Friends_and_family Family

10/10

Exceptional

12 Nov 2019

Aurore

Hôte disponible et attentive. Bonnes prestations de ménage et petit déjeuner très sympa ! Établissement très bien situé, sécurisé et calme.

Leisure Partner

10/10

Exceptional

09 Nov 2019

Verified traveler

Prachtige kamer met nieuwe badkamer met heerlijke regendouche, ontbijt in café Fiori tussen de Italianen, zeer vriendelijke mensen!
Niets negatiefs te bedenken!

Leisure Partner

6/10

Pleasant

07 Nov 2019

Verified traveler

Das Zimmer war nett eingerichtet und sauber, allerdings etwas kahl. Das Bett hat leider bei jeder Bewegung furchtbar gequietscht. Die Besitzerin haben wir leider nur bei der Ankunft gesehen, ihre Restaurantempfehlung war leider nicht besonders. Lieber auf eigene Faust etwas suchen. Das inkludierte Frühstück war in einem in der Nähe liegendem Café, in dem man nur draußen sitzen konnte. Speisenauswahl Süßes oder Pizza - sehr enttäuschend.
Lage war öffentlich gut zu erreichen, die Sauberkeit der Umgebung, naja, Neapel eben.

Leisure Partner

8/10

Excellent

12 Oct 2019

Verified traveler

De b&b was ruim, schoon en mooi ingericht. We hebben ons laten ophalen. Dat is wel handig anders vind je het niet zo snel. Ontbijt is om de hoek bij een koffie barretje, echt italiaans. 1 koffie met een lekker zoet broodje. Locatie is centraal en te belopen. Enige minpuntje was het bed. Die kraakt erg en door het plastic om het matras zweterig.

Leisure Partner

8/10

Excellent

21 Sep 2019

TLS

Modern eingerichtetes hübsches Bed & Breakfast in guter Lage

Leisure Friends

10/10

Exceptional

16 Sep 2019

Sara

L'espace et la décoration, la propreté, le lieu, la gentillesse et la disponibilité

Leisure Self

10/10

Exceptional

07 Sep 2019

Verified traveler

We are happy with the room and the service. The room is really lovely, bright and clean.

Leisure Friends

6/10

Pleasant

03 Sep 2019

Lobrega

Point positif : chambre très propre et neuve, dans une rue calme.
Points négatifs :
- un peu excentée,
- petit-déjeuner très moyen et servi par un bar extérieur souvent après 8h30, ce qui semble plutôt tard,
- machine à café dans la chambre inutilisable car câble trop court

Leisure Partner

8/10

Excellent

03 Sep 2019

Verified traveler

L'hôtel est bien propre, belle décoration, la cour est fermée et sécurisée, on se sent en sécurité au sein de l'hôtel, l'équipement est correct malgré quelques petits manques, cependant le petit déjeuner n'est pas à la hauteur du reste et laisse à désirer (personne qui sert peu aimable, heure de service pas forcément très bien respectée, très petite quantité, et peu de choix au départ !)
L'accueil est sympa, la personne de l'accueil est arrangeante, mais celle du service petit déjeuner n'est pas la même et est beaucoup moins à l'écoute du client ! Dommage, bon séjour dans l'ensemble mais quelques petits points à perfectionner !

Leisure Partner