Name: Palazzo Caracciolo Naples
Address: Via Carbonara, 112, Naples, 80139, IT

Palazzo Caracciolo Naples

Naples · Italy

100 reviews shown

8/10

Excellent

12 Jul 2026

Carine

Nice place comfy bed would stay again

Partner

10/10

Exceptional

17 Jun 2026

Charles John

Staff was excellent. Dinningroom and meals were excellent. Could use a pool.

Family_with_children

10/10

Exceptional

15 Jun 2026

Vishal

The property has been updated and in very good condition. Staff is super helpful.

Family_with_children

6/10

Pleasant

15 May 2026

Isabelle

The hotel is ok - nice palazzo - and staff nice, but the surrounding area is very dirty. It also includes streets with prostitutes, and feels somewhat unsafe.
We had to switch rooms upon our arrival as the first room we were given looked quite bad- it clearly had not been renovated for numerous years.

10/10

Exceptional

14 May 2026

Anne

Very accommodating staff. A full breakfast was provided with fresh and poached fruit. The hotel is a 10 relatively level walk from the train station and Naples historic sights were within walking distance. Lots of history in and near Naples.

Family

10/10

Exceptional

09 May 2026

PAOLO

Palazzo Caracciolo has been our go-to hotel for over a decade whenever we visit Naples, we go there once a year since my family leaves there. The staff is consistently fantastic, always helpful and courteous. Gennaro DS is the best!

Partner

4/10

Poor

08 May 2026

Darren

The staff were so miserable and unhelpful - forgetting our spa booojg altogether, trying to charge us double for a taxi to the airport that was meant to be included in the package and they never smiled and weren’t welcoming. The breakfast staff were lovely, however. And the breakfast was good.

The rooms were okay, but outdated, they charged us random prices for drinks - charging double one night for drinks we’d had the previous night. It was chaotic and not restful.

The city itself is pretty awful and this seemed to be carried through into the hotel.

Friends_and_family Friends

6/10

Pleasant

28 Apr 2026

SUMEDHA

The neighborhood is terrible

10/10

Exceptional

17 Apr 2026

TORSTEN

The rooms are clean an spacious. BUT, beware that there is no pool. The hotel and Expedia know for years that the hotel description is a not true and they won't do anything. The hotel has Spa that cost a minimum of 15Euro pP extra and is not suitable for children. I just gave the hotel a 5star so other people see the review. I would not recommend leaving the hotel after dark.

Family_with_children

8/10

Excellent

14 Apr 2026

Annette

We were very happy with this hotel. The staff were very friendly and went out of their way to make our stay wonderful. The only negative I have to say is the elevator/lift situation was difficult with my 77 year old mother and her walker. Certain lifts only went to certain areas of the hotel. The signs for the lifts were not well visualized.

Family

4/10

Poor

04 Apr 2026

ANDREW

A really disappointing hotel.

Despite booking a superior room, I was placed in annex room on the fourth floor which looked nothing like those publicised on the hotels.com website. The room was noisy due to being in the roof with wallpaper coming off the walls.

Communal areas were also soulless and the general area surrounding the hotel was not pleasant.

The hotel was so bad that an early check out and refund was attempted, however, the hotel refused.

In summary, I would not recommend and suggest significant due diligence.

10/10

Exceptional

02 Mar 2026

XIAOWEN

The room is super clean and the staff is very helpful and it’s very close to the Archaeological Museum which I visited Several times.

Partner

10/10

Exceptional

01 Mar 2026

Lois

Staff was super. Room was sparkling. Great stay!

Self

6/10

Pleasant

25 Feb 2026

Bobby

Good stay overall, clean room, comfortable bed. I was looking forward to spend Monday night after a busy day but the spa is closed on Mondays. They can’t allow hotel guests to use it, otherwise I felt like ami stayed in a 3 star hotel

Partner

10/10

Exceptional

11 Feb 2026

Ruby

Great place!

Business_and_leisure Family

6/10

Pleasant

23 Jan 2026

Elaine

The Hotel its self had a nice entrance, descent rooms, bed super soft with a lump in the middle. Sink was leaking from under the sink.
We did not feel like the front desk staff was attentive, and we had a language barrier. Our last day we had a nice lady that spoke English.
We had just come from Rome and were completely spoiled with hospitality- we did not get that here.
And since we felt uncomfortable with the area - it would have been nice to have some guidance on where to go.
We did feel safe inside the hotel.

Leisure Friends

10/10

Exceptional

29 Dec 2025

Stephen

A wonderful 7 nights spent in a beautiful Italian palace turned into a fabulous hotel. The neighbourhood was a bit rough and devoid of nice restaurants but the Palazzo’ restaurant was wonderful. The staff were brilliant and friendly and helpful and we will definitely return

Leisure Partner

6/10

Pleasant

06 Dec 2025

Anuj

The rooms were not the best. The beds were terrible. Roberta was the only staff member who made the stay
Somewhat tolerable.

Leisure Family

10/10

Exceptional

01 Dec 2025

Jungho

Comforting room with good caring staffs

Leisure Family_with_children

10/10

Exceptional

28 Nov 2025

Girlie

We love the breakfast foods, so many choices.

Leisure Friends

10/10

Exceptional

27 Nov 2025

tianyong

clean and staff are nice

6/10

Pleasant

15 Nov 2025

Brandon

The property is quite spectacular, though the neighborhood is somewhat rough (garbage, traffic, laundry, etc…)

There was no hot water in the shower, and the hot tub was out of service.

Dining on the property was a fantastic experience.

The staff were of average friendliness — nothing remarkable, but not bad either.

Leisure Partner

10/10

Exceptional

03 Nov 2025

Marina

Only stayed two nights, so didn't have time to explore the hotel. This place .is huge- like a palace with galleria, two courtyards, bar and a soa

Leisure Self

10/10

Exceptional

27 Oct 2025

Sharyanne

Never found the gym.

Partner

6/10

Pleasant

13 Oct 2025

Yuval

staff is great, room was extremely basic.
area around was safe at all. but naples isnt safe in general so it was relatively safer.

Leisure Partner

10/10

Exceptional

15 Sep 2025

Tatyana

very beautiful hotel

Leisure Family

10/10

Exceptional

10 Sep 2025

Audrey

Hotel staff was very friendly and helpful. Located in the newer part of Naples close to shopping and restaurants.

Leisure Family

6/10

Pleasant

06 Sep 2025

paul

The bed was uncomfortable, shower drain was very very slow .

Business_and_leisure Partner

6/10

Pleasant

02 Sep 2025

Lena

Rooms were quite spacious, clean and modern. Two things that we really didn't like. 1- the air conditioner never reached a cold temperature. 2- the shower tub had mold growth on the corners and glass1

10/10

Exceptional

23 Aug 2025

Farzad

Very nice hotel in a perfect location, rooms are clean, very nice staff!

Leisure Family

2/10

Poor

20 Aug 2025

Raj

We have 2 rooms back side with no sunlight, windows has view of restaurant, covered by canopy. 3 days we come only for late sleep, feel sad when go in rooms , breakfast joke no potatoes , they bring check middle of breakfast force to sign , like I am running away. My fiancé came with me one day she not want breakfast they watching her are she having breakfast . Never recommend

Leisure Family_with_children

10/10

Exceptional

15 Aug 2025

Adedayo Adewole

I can’t help but commend the incredible staff at this hotel for making our stay as comfortable and enjoyable as possible. When my daughter felt uneasy the first night, they went above and beyond by upgrading us to interconnecting rooms—an act of kindness that truly made a difference. Every member of the team was consistently helpful and attentive throughout our stay.

A well-deserved five-star recommendation for their outstanding hospitality.

Leisure Family

4/10

Poor

11 Aug 2025

Danielle

Does not have a pool despite a swimming pool being mentioned multiple times on the Expedia page. Annoyingly only just seen that someone else has talked about this in a review from December - and yet the page has still not been updated. Has a jacuzzi in their spa area which was closed when we were there. Room was large but not inviting - it felt in much need of work with chipped furniture, wardrobe doors coming off hinges and limescale covering all the bathroom fixtures. Air con wasn’t great. Not as luxurious as made out online. Common areas of hotel were quite nice but very business focused. Confusing layout with confusing signage, wasn’t that easy to find our room. Staff were polite. Not in a very nice area. As others have said, I would recommend skipping Naples altogether and heading straight to Sorrento/Amalfi coast/Capri. If a night in Naples is required then I would recommend a stay by the coast, in the area near Castel dell’Ovo, for a much more enjoyable experience.

Leisure Partner

4/10

Poor

06 Aug 2025

Jeniffer

I honestly cannot commend the staff more. The staff at the hotel is resourceful and cordial, especially Carmine, the receptionist,s and Alessandro, the busboy, but the overall experience was extremely disappointing. There is no WIFI in the rooms, I repeat no WIFI a common feature in most hotels now. We asked serveral times and always received the same response ,,,, \"Let's see, we are working on it\" etc. It seemed like a script that a corporation had told them to say whenever a guest complains about it. There is only WIFI in common areas. If you want WIFI don't stay at this hotel property.
To make matters worse, there was a construction ( we have a video) all night long the first night we got there, and we were not able to sleep. The next day, they blamed the air conditioner. Not cool. Don't pay for the \"balcony\" as the view is basically the back of the building and not worth it. Hugely disappointed and would have preferred a refund and to stay somewhere else. The hotel does not have a pool as the images suggest and the features list. It was a small sauna that you have to pay additionally for. Very misleading. Exdpedia should adjust the features and images for this hotel because it does not match its claims. Again, If I could have gotten a refund I would have stayed somewhere else.

Leisure Friends

8/10

Excellent

03 Aug 2025

DIANA

The hotel is very nice. Our room was very clean and comfortable. Hotel has a beautiful section for dining. We had breakfast included which was an amazing spread.
Location is well suited for exploring the historical sites however we questioned whether it was safe for walking… Most of the staff was very helpful and friendly. My experience with the reception area wasn’t pleasant. Not so helpful at checkout, rude, seemed also impatient.

Leisure Partner

10/10

Exceptional

23 Jul 2025

Aaron

This was a very nice hotel smack in the middle of a pigeon’s paradise.

The streets are dirty, the city is loud. Do not attempt (women) walking the city in open toed footwear.

Leisure Family

8/10

Excellent

17 Jun 2025

Brandy

It was memorable being in such a historic building. We had a nice evening in the bar in the covered courtyard. Our room was good and we had what we needed.

Leisure Partner

10/10

Exceptional

15 Jun 2025

Elizabeth

This is a gem in Naples. Highly recommend.

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

susan

The hotel service was extremely nice. The lobby, bar and restaurant were all updated and looked great. The room was very comfortable but a bit worn. The door had scratches all over it. It would have been nice to have a coffee pot in the room with pods. Breakfast was wonderful.

Leisure Partner

6/10

Pleasant

05 Jun 2025

Hannah

Rooms were okay, they were clean and served a purpose. Would not recommend Naples to anyone - it is very disappointing as a city and not as nice as the other cities in Italy. There is very high unemployment in Naples, graffiti everywhere and rubbish overflowing. The front desk was rude on arrival and the waitress at breakfast was very rude to us when we explained that we had free breakfast and had paid extra for this online - she phoned the front desk and spoke in Italian to him saying “free breakfast, bla bla bla” which was extremely rude. We then had to go to the front desk to clarify and he was also rude and spoke in Italian to a bystander (presumingly about us by the tone of his voice). They do not seem to like the English very much there.

Go to Sorrento - it is absolutely lovely, the people there are friendlier, the atmosphere is wonderful, food is better and the sunsets are stunning.

8/10

Excellent

04 Jun 2025

John

This is the place to stay if you want a nice hotel with big rooms and friendly staff. The area around it is not great but the staff helped us get taxis and it felt safe while on the grounds. Breakfast was very good but not amazing. Taxis about 15 Euros to get to most places My brother stayed at the Renaissance which seemed like a nicer hotel (great upstairs rooftop bar/restaurant) but he paid $200 more per night. We were in town for his son’s event so he wanted a fancy place

Leisure Partner

10/10

Exceptional

23 May 2025

Laura

The rooms are very clean and comfortable!
The staff is very nice and helpful.

Leisure Family

8/10

Excellent

10 May 2025

Richmond

Large hotel, walk to much of central Naples.

Self

10/10

Exceptional

05 May 2025

Janine Clare

Beautiful building, clean room,

Leisure Self

4/10

Poor

18 Apr 2025

Stacy

The hotel needs some work. Our ac unit barely worked and we couldn’t open the window, so our room was incredible hot and stuffy. The facilities need to be renovated. There’s worn out furniture in the hallway, tile falling off in the bathroom. The one positive was that the staff was amazing! Hilton needs to put some money into this hotel because it has the potential to be great. The courtyard area is nice and a quiet relief from the extremely noisy city.

Leisure Family

2/10

Poor

03 Apr 2025

Faiz

First off the room was nothing like the pictures. Next, literally loose tiles in the bathroom. Next, no hot water in the shower. So many more issues but I will be taking it up with Expedia how they are allowing this hotel to operate on their platform. And Hilton, is there no quality control? How this hotel is still operating is beyond me.

The staff was more interested in socializing among themselves rather than addressing their guests, and when they would have a break between their chit chatting they would be rude to the guests. Literally the worst stay I have ever had anywhere in Europe. Avoid like the plague.

Leisure Partner

10/10

Exceptional

28 Feb 2025

Guill

A royal gem in Naples

Let me start with the fact that I don’t like Naples. But this hotel is like an island inside the not so inviting city. Used to be a real palace that turned into a luxurious hotel. When you walk to your room you really feel the royal atmosphere. Everything is new, clean and of excellent design, inside and outside the room. And the service is one of the best I’ve seen in many countries. The perfect choice if you ever in Naples.

Business Friends

6/10

Pleasant

07 Jan 2025

olivier

Great location, lack of international comfort

Centrally located, the hotel is within walking distance of the historical center. Room was large but mattress was not great. TV had no foreign speaking channel at all, which is surprising for a Hilton hotel and one for business people. Also only one international plug in the room.

Partner

8/10

Excellent

29 Dec 2024

Verified traveler

Nice hotel in a not so great area.

This hotel grew on me. The room wasn’t warm and inviting, but I liked the high ceilings. There were lovely parts of the hotel we did not have time to explore. It was disappointing to have the “pool” be only a jacuzzi that closes early and was closed completely on Christmas Day. I book hotels to specifically use the pool and gym. Otherwise it was nice. It is in a not so great neighborhood. Lots of men just hanging out in front of stores late at night. There is a laundromat down the street you can do coin operated self-service.

Business Family

2/10

Poor

29 Dec 2024

kai

Fell down the narrow stair in our room
Water was to hot
Staff was rude
Super hot in the room

10/10

Exceptional

12 Nov 2024

Daniel

Fun trip!

Great place to stay. Traffic noise was evident but quieted down substantially by 9pm. We would stay here again.

Partner

10/10

Exceptional

02 Nov 2024

dana

Restaurant is expensive and not great.. but all the rest is very nice

Leisure Partner

2/10

Poor

26 Oct 2024

Elizabeth

A scam hotel not as described on website

Not at all as described. We booked the hotel because of the hot tub and sauna which I wanted to use every day. Nothing on the website explained this had to be pre-booked for a large fee, and that it would frequently be booked up. I was there for five days and we never got to use the hot tub or sauna. False advertising. Service was absolutely appalling. The room was only made up for one person, and when we asked for a second bathrobe for my partner they never provided it, after repeated requests. To top off a terrible stay, they have now charged an additional £1,100.50 to my card, 24 hours after we checked out. The total bill of £1400+ was charged to my card at check out, and after repeated calls to the hotel, they keep simply denying that they made this charge and have been very rude over the phone. So now I am having to take time after my business trip to have very rude hotel staff tell deny that this charge was made. I travel to Italy several times per year and this was simply the worse hotel experience I have ever had in 20 years of business travel to the country. Book this terrible over-priced hotel if you enjoy rude staff,outright lies about what amenities the hotel has, and being charged almost double 24 hours after check out. After hours on the phone to both my hotel and the bank, the hotel has yet to do anything to apologise, refund the £1100.50 or make any attempt to rectify this situation.

Business

10/10

Exceptional

12 Oct 2024

Smita

Great staff!!

6/10

Pleasant

08 Oct 2024

Lisanne

I don't know if the rooms they keep for Expedia customers are the very bottom or what, but based on my room this is NOT a four star hotel. This is a 3-star hotel. First of all, I ONCE AGAIN found dark hair on the floor of my bathroom, in the room by my bed and under the desk. There was no bidet. The weird half glass partition that one finds in Europe didn't keep the floor from getting very wet every time I showered. I just left another towel on the floor to catch the water. At one point, I was being hit on by the staff in the hallway which I ignored. There are lots of stairs to get to the lobby. Luckily, there was someone to help me with my bags. The room was nice and bright but very shabby. The bed was a bit lumpy & sunk in on one side. Overall, I will NOT be staying at this place again. Nor can I recommend it.

While it is walkable, there are a number of very dark and narrow alleys to walk through to get to some of the main streets. I took a taxi just to avoid those.

Leisure Self

8/10

Excellent

20 Sep 2024

Ana

8/10

Excellent

01 Sep 2024

Alexandra

The public areas, reception, bar, restaurant etc are GORGEOUS and the staff, professional, helpful and friendly. We had 3 rooms..all in theory of the same grade but one, in particular, was much larger and with large balcony. In one roon, the overhead shower was unuseable but the hand held one fine. Only 1 loo roll - a little stingy.

The food - we only had bar snacks and breakfast, were excellent. The air-conditioning v efficient. The barman was a delight and he made an excellent Aperol Spritz.

The area around the hotel is not one of Naples finest...we discovered much nicer and more salubrious options.

Leisure Family

10/10

Exceptional

23 Aug 2024

peter

Love this hotel. Stay here if you are in naples. I will be back....promise!!!

Leisure Family

10/10

Exceptional

20 Aug 2024

Jackie

Naples Everyday

WE were very happy and impressed with the room and service.

Friends_and_family Family

10/10

Exceptional

20 Aug 2024

Rosemary

Fantastic staff.

Leisure Family

10/10

Exceptional

07 Aug 2024

Robert John

The hotel was nice. The air is around. It was not quite so nice.

10/10

Exceptional

06 Aug 2024

Arturo

Excellent service starting fro the front staff, restaurant, overall.

Leisure Family

10/10

Exceptional

30 Jul 2024

Nicholas

This was a great hotel in a very good location. Very walkable with access to restaurants, tourist attractions, churches. You name it. Not overly far from the port for ferry rides to Capri or Positano or Amalfi, and a 10-minute walk to the train station. Professional and courteous staff made the stay all the better. Had a great room with an ice cold AC so that helped as well.

Leisure Self

10/10

Exceptional

18 Jul 2024

Karen

The Palazzo Caracciolo is a stunning hotel. Everywhere is immaculately clean, the rooms are nicely furnished, have great air conditioning and are very comfortable. Everything is provided for a comfortable stay and the hotel has great facilities. The staff are fantastic, very friendly and exceptionally helpful. Any queries we had, information we needed or just booking taxis were dealt with immediately and in such a helpful manner. The area the hotel is in isn't the best and occasionally my daughter and myself felt a little unsafe so used taxis all the time.

Leisure Family

10/10

Exceptional

10 Jul 2024

Laurent

Tuto bene !

10/10

Exceptional

02 Jul 2024

Jody

Lovely hotel in Naples.
The staff was very helpful and accommodating.
Excellent buffet breakfast!
Walkable to most tourist attractions.

Leisure Partner

10/10

Exceptional

18 Jun 2024

SAJJAD SUDABEH SEVDA

perfect

Family

10/10

Exceptional

01 Jun 2024

Miguel

Very nice hotel, unfortunately the surroundings are not nice due to excessive graffiti and garbage although that seems to be all over the historic area if Napoli. I would definitely recommend the hotel

Leisure Family

10/10

Exceptional

01 Jun 2024

Deborah

Best sleeping bed with great pillows, felt like we were sleeping on a cloud!!

Leisure Partner

10/10

Exceptional

18 May 2024

Mary

Would recommend to friends and family

Was a great place to stay, close to the main station and the main sights, but not too close. Staff were all really helpful and professional

Self

10/10

Exceptional

30 Apr 2024

David

Good

Clean & close to everything needed

Partner

2/10

Poor

26 Apr 2024

Verified traveler

Look elsewhere for luxury!

The hotel needed a full refurb about 15 years ago, and looks very tired, and amenities are now falling very short of 2024 expectations. No usb plugs, flaky WiFi, old stained carpets, and a general air a neglect. The shower cubicle looked very old. The staff did the best it could but management seems to keep the income and underinvest in the facilities. Avoid!

Friends_and_family Family

8/10

Excellent

14 Apr 2024

Rahul

The air condition was switched off for the entire hotel. The rooms were a bit smaller than expected. Staff was courteous and the place was clean

Leisure Family

4/10

Poor

06 Apr 2024

Verified traveler

Disappointing experience

Don’t understand why the hotel can be a 4 star hotel, except for the grand lobby and hotel entrance. The deco is outdated, amenity is basic, especially the aircon is weak. Location is not close to main tourist spot and the area is very dirty. DON’T recommend to tourists

Partner

10/10

Exceptional

04 Apr 2024

shant

Friendly staff
Friendly service
Great beds.

10/10

Exceptional

01 Apr 2024

Nancy

Beautiful property- beautiful clean room accommodations. Staff was very helpful allowing us to leave our luggage since we arrived too early for check-in. This ally’s to go sightseeing. Thank you- will visit again.

Leisure Friends

8/10

Excellent

31 Mar 2024

Graciela

Nice hotel.

The room was clean. Breakfast was not included. A bit away from the storico district.
Friendly service.

Partner

8/10

Excellent

24 Mar 2024

Leila

The staff were very professional and welcoming. The hotel is nice but the rooms are small and old, though not uncomfortable for a couple of nights stay. It’s walkable to the historic downtown as well as the train station (Napoli Centrale), which is a rough area with respect to theft and crime. We had a good stay overall, and chose the streets we walked on carefully.

Leisure Partner

10/10

Exceptional

20 Mar 2024

Johanna

Very convenient location for our pirposes

10/10

Exceptional

18 Mar 2024

Laith

Very nice people there and the hotel is perfect from everything

Leisure Partner

10/10

Exceptional

04 Mar 2024

Vincent

Lovely hotel, would definitely stay here again

Leisure Friends

8/10

Excellent

18 Feb 2024

Sam

Good location. Friendly and helpful staff for any needs. Restaurant and bar convenient dining options if tired after a tour. Rooms clean and spacious. Plenty of areas to sit and relax outside of room.

Leisure Family

10/10

Exceptional

30 Jan 2024

Susan

Wonderful accommodating staff. Rooms are spacious and clean with amenities. Easy walking to old town. Stop in Lollo Cafe for coffee and pasteries

10/10

Exceptional

08 Nov 2023

Timothy Lawrence

The staff was so welcoming and helpful with everything. We came from the airport and to find this clean and friendly place was a great way to start our vacation!

Leisure Family

10/10

Exceptional

25 Sep 2023

Hugh

Beautiful Property

Beautiful property with a Great Breakfast.
Easy to get around. Not my favorite neighborhood but very easy to get cabs.

Partner

10/10

Exceptional

24 Sep 2023

Uri

Area between train station and the hotel , not pretty,

6/10

Pleasant

07 Sep 2023

Teresa

Birthday break

Super quiet rooms at night. Found the rooms extremely basic with furniture for the cost we paid. Toiletries not replenished daily or crockery or glasses. We had to rinse these out our selves. Not impressed that you had to pay extra to use the spa as a resident.
Though the breakfasts every morning were amazing!

Friends_and_family Family

10/10

Exceptional

03 Sep 2023

Heather

Staff very friendly and helpful. Beautiful hotel. Great restaurant

4/10

Poor

01 Sep 2023

Patricia

Decor outdated. Room very basic Does not live up to expectations and decor for an Accor property. No orientation to room and hotel amenities on check-in. Staff at reception not very welcoming and receptive to inquiries. Would not recommend for 1st time visitors to Naples.

Leisure Friends

8/10

Excellent

09 Aug 2023

Steve

This really looks like a luxury hotel at an affordable price. Parking super easy with valet, and helpful front desk. The room was so nice and big with a lovely balcony. 1 thing I found not good was that I asked for ice and they didnt have any. Told me to go to the bar and it was closed. This is a simple thing to have. There is also a restaurant there and its very expensive. Not that many amenities included. But in a very bustling area, it’s a nice and comfortable stay.

Leisure Partner

10/10

Exceptional

31 Jul 2023

Andrea

Elegant accommodations. Very clean and very friendly staff.

10/10

Exceptional

06 Jul 2023

JOHN

Naples site seeing stay

Excellent stay, great location, friendly and helpful staff. Room was spacious and bed was excellent. Good variety at breakfast, only down point was coffee and bacon was not very hot on a couple of occasions.

Partner

6/10

Pleasant

04 Jul 2023

Linda

We went there just for one night on route to see Hermganium. Naples is a dirty pit, the hotel felt safe and clean and had a gorgeous dining hall. However the minute you walked outside you felt you could be shot or robbed

Leisure

10/10

Exceptional

03 Jul 2023

Tory

A beautiful hotel, the room was really great with the most comfortable bed ever, the room was spacious as was the bathroom. Breakfast selection was fantastic with good service.
The hotel’s location is on a lively street & can be noisy but it was perfectly positioned for visiting key sights.
Would recommend this hotel

Leisure Partner

6/10

Pleasant

02 Jul 2023

Anton

Ok option but not worth the money

The hotel is ok but has a problem with noise as most rooms either back onto the road or the courtyard noisy in the morning and eve

Self

10/10

Exceptional

14 Jun 2023

Julie

We had a great stay. Easy walk from the train station and close to everywhere we wanted to go. The hotel was clean, rooms were nice - all in all a great place and we would return.

Leisure Family_with_children

10/10

Exceptional

31 May 2023

Teresa

Really beautiful property close to train station (Napoli Centrale and Gariabaldi).

Leisure Friends

10/10

Exceptional

30 May 2023

Cheryl

Can walk to Archaeology Museum

This hotel is within 15 minute walking distance of the Naples Archaeology Museum, on the edge of the historic City Center. Our room was clean, and had a terrace. We had problems with transfers. The taxi from the Capri ferry to the hotel was a no-show, and it took many tries to get confirmation for our early airport transfer.

Friends_and_family Friends

8/10

Excellent

29 May 2023

Salah

Unsafe in the surrounding area.

Leisure Family

8/10

Excellent

29 May 2023

CAROL

Property is a great historical building but the area is definitely sketchy. Husband was hit by a scooter and luckily he didnt get hurt.