Micah
Very friendly and accommodating
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9.6/10Excellent27 Reviews
Cleanliness10.0/10 10.0
Service9.8/10 9.8
Comfort9.4/10 9.4
Condition9.6/10 9.6
Neighborhood9.6/10 9.6
Amenities8.4/10 8.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Riad Shambala
Property Location With a stay at Riad Shambala, you'll be centrally located in Marrakech, within a 5-minute drive of Koutoubia Minaret and Palais des Congres. This riad is 0. 8 mi (1. 3 km) from Ben Youssef Mosque and 0. 8 mi (1. 3 km) from Almoravid Koubba.
Rooms Make yourself at home in one of the 5 individually decorated guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include complimentary bottled water and blackout drapes/curtains, and housekeeping is provided daily.
Amenities Enjoy recreation amenities such as an indoor pool or take in the view from a rooftop terrace. This riad also features complimentary wireless Internet access and concierge services.
Dining Satisfy your appetite for lunch or dinner at the riad's restaurant, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary full breakfast is served daily from 7 AM to 11 AM.
Show less
Business, Other Amenities Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a library. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at Riad Shambala, you'll be centrally located in Marrakech, within a 5-minute drive of Jemaa el-Fnaa and Majorelle Garden. This spa riad is 1.7 mi (2.7 km) from Koutoubia Mosque and 0.4 mi (0.7 km) from Zaouia El Abassia.
Make yourself at home in one of the 5 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Check-in and check-out
Check-in from
12:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No elevators
No alcohol served onsite
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MAD 34.10 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
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You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the riad prior to arrival, using the contact information on the booking confirmation.
- Alcohol is not served at this property.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property only accepts cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: MAD 20.00 per vehicle (one-way)
- Nearby parking fee: MAD 4 per day (328 ft away)
- Rollaway bed fee: MAD 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Arabic
English
French
Spanish
Nearby attractions
Place Bab Doukkala
0.7 km / 0.4 mi
Zaouia El Abassia
0.7 km / 0.4 mi
Zawiya of Sidi Bel Abbas
0.9 km / 0.5 mi
Ecomusee Berbere
0.9 km / 0.6 mi
Dar el Bacha Palace
0.9 km / 0.6 mi
Bab Doukkala Mosque
0.9 km / 0.6 mi
Ensemble Artisanal
1 km / 0.6 mi
Souk Cherifia
1.1 km / 0.7 mi
Majorelle Garden
1.2 km / 0.7 mi
The Secret Garden Medina Marrakech
1.2 km / 0.7 mi
Le Jardin Secret
1.2 km / 0.7 mi
Perfume Museum
1.2 km / 0.8 mi
Dar Bellarj
1.3 km / 0.8 mi
Mouassine Mosque
1.3 km / 0.8 mi
Berber Museum
1.3 km / 0.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 5
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Laundry service
- Hotel safe
- Garden
- Concierge
- Newspapers
Show 9 more facilities & services
- Luggage room
- Clothes dryer
- Library
- Bar
- Restaurant
- Indoor freshwater pool: 1
- Breakfast
- Continental breakfast
- Minimum check-in age: 18
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Riad Shambala
20
reviews shown
Anton
Thank you to Abdul and Mahdi for being excellent hosts! I would like to stay with them again.
Verified traveler
Terrible arrival and got locked out at night!
The room and the riad overall are nice and beautiful as expected from the photos, and the location is quite good too.
Our arrival experience wasn't great though. The driver who drove us there could only drop us off at the nearest spot which was about two minutes walk to the riad. He called the raid hoping that they could send someone out to bring us to the riad, as it's nothing easy to find. However, the riad's people didn't come out, but instead they asked someone else on the street to bring us in. Not only that the guy wanted to do that for a fee, the guy actually didn't know how to get there neither, so he misled us to go around couple blocks with our heavy luggage, and then finally asked another kid to bring us there. When we arrived, the guy requested us to also give money to that kid. The whole experience was terrible! Right at the beginning it showed us how people there were irresponsible and dishonest. Beware!
One night after dinner we arrived back to the riad at 10pm, and we couldn't get in! The door was always locked and we had to ring the bell, but no one answered. We were outside the riad door for 15 minutes, ringing the bell and knocking on the door. Imagine it's at night in the middle of an alley of an old town in Morocco and we got locked outside! Finally we found a way to call the riad, and the guy said he couldn't hear the door bell!
Our arrival experience wasn't great though. The driver who drove us there could only drop us off at the nearest spot which was about two minutes walk to the riad. He called the raid hoping that they could send someone out to bring us to the riad, as it's nothing easy to find. However, the riad's people didn't come out, but instead they asked someone else on the street to bring us in. Not only that the guy wanted to do that for a fee, the guy actually didn't know how to get there neither, so he misled us to go around couple blocks with our heavy luggage, and then finally asked another kid to bring us there. When we arrived, the guy requested us to also give money to that kid. The whole experience was terrible! Right at the beginning it showed us how people there were irresponsible and dishonest. Beware!
One night after dinner we arrived back to the riad at 10pm, and we couldn't get in! The door was always locked and we had to ring the bell, but no one answered. We were outside the riad door for 15 minutes, ringing the bell and knocking on the door. Imagine it's at night in the middle of an alley of an old town in Morocco and we got locked outside! Finally we found a way to call the riad, and the guy said he couldn't hear the door bell!
Ryan
Great place
Easy to get to and very clean, with friendly and helpful staff.
Verified traveler
Really great staff and good location near the bus station and grand taxis. Heating in the room could be better and a curtain for privacy for the bath tub is needed. Good breakfast, help booking tour and ordering pizza. Breakfast area was really cold.
Sarah
Comfortable room, good location!
Service was excellent! We enjoyed the complimentary coffee/tea, and there were plenty of nearby bakeries to buy breakfast. The location was great, very walkable and near a metro station. The room was small, but as expected for Paris in this price range. The mattresses were extremely comfortable , and the blackout blinds were a great feature.
Aboo
Comfortable Stay
We enjoyed our stay in Riad Shambala. It is conveniently located in the Medina and only about 15 minutes walk to the Marrakesh center. The courtyard was beautiful and room is comfortable. The staff was very friendly & welcoming, and they offer you moroccan tea whenever you come to the riad. Soufian gave us the map of the medina, showed us how to get to each of the important places and gave his phone number to contact him in case we are lost. Their complementary breakfast was very good. We also had dinner in the riad which was an excellent experience with delicious food in a pleasant and peaceful atmosphere. The only thing I would ask for is little more brighter lambs in the room.
Verified traveler
Staff very helpful, rooms spacious and nice top story decks
Verified traveler
Highly recommend
We loved our stay at this riad. It is a traditional riad and the room was not very spacious, but the service was exceptional and it was a near experience to stay there. The breakfast was fantastic too.
Mel
Home in the Medina
Having taken advice about arriving in the Medina at night, I contacted the riad a few days before and arranged their collection service from the airport. This turned out to be a good idea as we would never have found it on our own!
We were made to feel welcome from the moment we arrived. As we settled in with mint tea, Basu explained all we needed to know and even though it was 10pm we were offered a meal.
The room was on the second floor (no lifts) and with twin beds (as I has requested) was perfect for 2 female friends. Everything was very clean, we had bathrobes, slippers and basic toiletries provided and there was plenty of room.
The next day we were a little late for breakfast but this was no problem to the staff, who served us a beautiful breakfast on the roof terrace with views across to the Atlas mountains.
The only food included in the price was breakfast, but they were happy to make us other meals and all the food we had at the riad was very well presented and very good (breakfasts, tagines, salads, etc.)
All the staff were very friendly and we felt very safe and welcome. The riad was having a re-wire and partial re-furb whilst we were there but this was of no inconvenience to us and each day we came back from exploring it looked prettier than before!
Basu was more than willing to help us to find places, he even walked all the way to the Jardin Majorelle with us to make sure we found it. He also gave us his phone number to call him in case we got lost in the medina.
We were made to feel welcome from the moment we arrived. As we settled in with mint tea, Basu explained all we needed to know and even though it was 10pm we were offered a meal.
The room was on the second floor (no lifts) and with twin beds (as I has requested) was perfect for 2 female friends. Everything was very clean, we had bathrobes, slippers and basic toiletries provided and there was plenty of room.
The next day we were a little late for breakfast but this was no problem to the staff, who served us a beautiful breakfast on the roof terrace with views across to the Atlas mountains.
The only food included in the price was breakfast, but they were happy to make us other meals and all the food we had at the riad was very well presented and very good (breakfasts, tagines, salads, etc.)
All the staff were very friendly and we felt very safe and welcome. The riad was having a re-wire and partial re-furb whilst we were there but this was of no inconvenience to us and each day we came back from exploring it looked prettier than before!
Basu was more than willing to help us to find places, he even walked all the way to the Jardin Majorelle with us to make sure we found it. He also gave us his phone number to call him in case we got lost in the medina.
Doug
We loved our stay there..the staff was wonderful and we were made to feel very special..no favor or request was denied and the meals were very good..the atmosphere was calming and reassuring knowing that we were in the Medina ..only bad thing is the riad was very hard to find,, we got lost several times in the Medina but always someone there would help us find our way..thanks for the great experience,,
Anthony
Un havre de paix et les personnes qui y travaillent que je remercie sont très professionnel et amicale je recommande vivement cet hébergement.
Eduardo
Incrível
Verified traveler
wonderful hotel. good location. close to everything. fantastic service. nice breakfast. very clean hotel.
Verified traveler
Estupendo Riad
El riad es muy bonito y acogedor. El desayuno variado y bueno. Rachid, que es el chico que te recibe, muy agradable y dispuesto a ayudar en todo momento. Habitación muy bonita y confortable
Verified traveler
Bien.
Aunque algo apartado de la plaza Jemma, lugar de referencia para todo ( zoco, ambiente...) está a mas de 30 minutos callejeando x la Medina ( x la noche es recomendable taxi , aun así hay q andar algo xq no pueden entrar a la Medina, x la noche algo inseguro).
Desayuno casero y rico.
Anfitriones muy agradables, siempre dispuestos a ayudarte , t ofrecen té continuamente cono simbolo de hospitalidad.
Cama comodísima y sábanas muy agradables al tacto.
Voy a poner peros, no hay bebidas ( salvo agua,) x si t apetece tomar un refresco en la terraza del riad. A la llegada tendrian q poner un par de botillas de agua en la habitación, mas productos de higiene , ta que en toda nuestra estancia apenas nos dieron 2 geles.
Aunque algo apartado de la plaza Jemma, lugar de referencia para todo ( zoco, ambiente...) está a mas de 30 minutos callejeando x la Medina ( x la noche es recomendable taxi , aun así hay q andar algo xq no pueden entrar a la Medina, x la noche algo inseguro).
Desayuno casero y rico.
Anfitriones muy agradables, siempre dispuestos a ayudarte , t ofrecen té continuamente cono simbolo de hospitalidad.
Cama comodísima y sábanas muy agradables al tacto.
Voy a poner peros, no hay bebidas ( salvo agua,) x si t apetece tomar un refresco en la terraza del riad. A la llegada tendrian q poner un par de botillas de agua en la habitación, mas productos de higiene , ta que en toda nuestra estancia apenas nos dieron 2 geles.
Verified traveler
Accueil très chaleureux, Rachid et son collègue ont toujours était bienveillants, prêts à nous offrir le thé, disponibles pour rendre service. Un bain rafraichissant ds la piscince au retour de l'effervescence et de la chaleur de la ville était un régal.
Javi
Riad Shambala
La verdad que ha sido 1 estancia maravillosa,la atención muy buena,muy pendientes de nosotros.Recomendable 100% xq está dentro del zoco de la Medina que es la esencia de Marrakech.
elena e pietro
Ci tornerò
Bassou e famiglia si sono occupati di noi come mai in nessun altro posto prima.
Il riad é carino, la colazione sul terrazzo strepitosa (tempo permettendo)
Abbiamo soggiornato nelLa camera standard che é un Po piccola e scomoda , consigliamo le altre camere che abbiami visto essere grandi e stupende .
La gestione del Riad é da ritenersi eccelsa per le doti del buon Bassou che ci ha coccolati dall' inizio alla fine , senza invasività, con discrezione e accortezza.
Posizione ottimale perché si trova al confine della Medina quindi é facile uscirne per trovare un taxi e al tempo stesso in 15 minuti di camminata si é nella piazza centrale
Il riad é carino, la colazione sul terrazzo strepitosa (tempo permettendo)
Abbiamo soggiornato nelLa camera standard che é un Po piccola e scomoda , consigliamo le altre camere che abbiami visto essere grandi e stupende .
La gestione del Riad é da ritenersi eccelsa per le doti del buon Bassou che ci ha coccolati dall' inizio alla fine , senza invasività, con discrezione e accortezza.
Posizione ottimale perché si trova al confine della Medina quindi é facile uscirne per trovare un taxi e al tempo stesso in 15 minuti di camminata si é nella piazza centrale
Víctor
El Riad es sensacional en todos los sentidos
Desde que llegamos al Riad Shambala nos dimos cuenta de que estábamos como en casa, es precioso, muy acogedor y con la tranquilidad necesaria para contrarrestar la locura y el gentío de Marrakech.
El personal es inmejorable y te ayudan en cualquier cosa que puedas necesitar, lo que de nuevo hace que te sientas muy seguro, como en tu hogar. Gracias Bassou y Elisa!
Las comidas son perfectas, están riquísimas y con muchísima comida; los desayunos impresionantes y buenísimos.
En resumen, el lugar ideal para pasar la estancia en Marrakech.
El personal es inmejorable y te ayudan en cualquier cosa que puedas necesitar, lo que de nuevo hace que te sientas muy seguro, como en tu hogar. Gracias Bassou y Elisa!
Las comidas son perfectas, están riquísimas y con muchísima comida; los desayunos impresionantes y buenísimos.
En resumen, el lugar ideal para pasar la estancia en Marrakech.
Location & surroundings
Riad Shambala
Derb Sidi Messaoud 111, Marrakech, Morocco
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