Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

The Riverbank Hotel & Spa

Kuantan and Pahang · Malaysia

51&53, Jalan BesarView location

7.0/10Very good16 Reviews
Cleanliness7.2/107.2
Service8.2/108.2
Comfort6.8/106.8
Condition7.4/107.4
Neighborhood7.2/107.2
Amenities6.8/106.8
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Riverbank Hotel & Spa

Located in Kuantan City, The Riverbank Hotel & Spa is a perfect starting point from which to explore Kuantan. The property offers a wide range of amenities and perks to ensure you have a great time.

Daily housekeeping, 24-hour front desk, Wi-Fi in public areas, concierge, 24-hour check-in are there for guest's enjoyment. Towels, closet, complimentary tea, wooden/parqueted flooring, complimentary instant coffee can be found in selected guestrooms. The property offers various recreational opportunities.

For reliable service and professional staff, The Riverbank Hotel & Spa caters to your needs.

Read more about this hotelShow less

With a stay at The Riverbank Hotel in Kuantan, you'll be within a 5-minute drive of Darul Makmur Stadium and Heroes Museum. This hotel is 2.3 mi (3.7 km) from Gelora Park and 2.4 mi (3.9 km) from Kuantan Recreational Parks.

Make yourself at home in one of the 45 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily.

Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: MYR 50.00 per night
    • A tax is imposed by the city: MYR 3.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Nearby parking fee: MYR 6 per day (656 ft away)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

    Indonesian

Nearby attractions

Menara Kuantan 188 0.5 km / 0.3 mi
Heroes Museum 0.7 km / 0.4 mi
Museum of Contemporary Art 0.7 km / 0.4 mi
Masjid Negeri 1.2 km / 0.7 mi
Darul Makmur Stadium 1.8 km / 1.1 mi
Kuantan City Mall 2.1 km / 1.3 mi
East Coast Mall 2.2 km / 1.3 mi
Wan Fo Tien Temple 3.4 km / 2.1 mi
Gelora Park 3.8 km / 2.4 mi
Kuantan Recreational Parks 3.8 km / 2.4 mi
Taman Teruntum Mini Zoo 5.7 km / 3.5 mi
Teluk Cempedak Beach 6.2 km / 3.9 mi
Telok Batu Sadin 6.6 km / 4.1 mi
Pulau Tanjung Putus 9.7 km / 6 mi
Bukit Jelutung 13.3 km / 8.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
Show 7 more facilities & services
  • ShopExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Smoking areaExtra charge
  • TV lounge
  • Non-smoking establishmentExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    The Riverbank Hotel & Spa

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RIVER VIEWDOUBLE • RIVER VIEWDBL.RV

    Photos are not available for this room type.

    The Riverbank Hotel & Spa

    DOUBLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    The Riverbank Hotel & Spa

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    The Riverbank Hotel & Spa

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    The Riverbank Hotel & Spa

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    The Riverbank Hotel & Spa

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    The Riverbank Hotel & Spa

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM RIVER VIEWFAMILY ROOM • RIVER VIEWFAM.RV

    Photos are not available for this room type.

    The Riverbank Hotel & Spa

    FAMILY ROOM RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    The Riverbank Hotel & Spa

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    The Riverbank Hotel & Spa

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    The Riverbank Hotel & Spa

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE RIVER VIEWSUITE • RIVER VIEWSUI.RV

    Photos are not available for this room type.

    The Riverbank Hotel & Spa

    SUITE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Riverbank Hotel & Spa

7.0
Very good
16 Reviews
Cleanliness
7.2 /10
Service
8.2 /10
Comfort
6.8 /10
Condition
7.4 /10
Neighborhood
7.2 /10
Amenities
6.8 /10
5 reviews shown
8/10
Excellent
01 Oct 2019
khairunajuwa

worth your money

nice place to stay but the aircond a little bit slow
10/10
Exceptional
28 Sep 2019
Dr
Splendid place to stay
Leisure Self
4/10
Poor
14 Sep 2019
Prince
- bilik yang tak siap pada jam 3.30 ptg
- req king size bed tapi dpt queen bed size
- lif yg berbau
- tukar bilik hampir 3 kali
- parkir kereta tidak mencukupi
- amenities yang kurang
- alas katil yang kotor
- tandas yang berdaki hitam
Friends_and_family Friends
6/10
Pleasant
23 Mar 2019
Verified traveler
The staff and services is good but the room need improvement because the room a lil bit smelly. I enjoy my stay there.
Friends_and_family Partner
8/10
Excellent
06 Nov 2018
Hidayah
Nice hotel, friendly staff, near to town and very recommended

Location & surroundings

The Riverbank Hotel & Spa
51&53, Jalan Besar, Kuantan, Malaysia

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

The Riverbank Hotel & Spa

8 hotel photos