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Grand DarulMakmur Hotel Kuantan
Kuantan and Pahang · Malaysia
Lot 5-10, Lorong Gambut Off Jalan Beserah, KuantanView location
8.0/10Excellent261 Reviews
Cleanliness7.8/10 7.8
Service8.0/10 8.0
Comfort8.2/10 8.2
Condition7.6/10 7.6
Location9.4/10 9.4
Neighborhood8.0/10 8.0
Amenities8.0/10 8.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Grand DarulMakmur Hotel Kuantan
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Enjoy Malaysian cuisine at Seri Suria, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours).
Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 7 meeting rooms.
Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Make yourself at home in one of the 204 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies.
Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.
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A stay at Grand DarulMakmur Hotel Kuantan places you in the heart of Kuantan, within a 15-minute walk of Kuantan City Mall and East Coast Mall. This hotel is 0.8 mi (1.4 km) from Heroes Museum and 0.9 mi (1.4 km) from Masjid Negeri.
Make yourself at home in one of the 204 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 7 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
12:30 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MYR 3.00 per accommodation, per night
We have included all charges provided to us by the property.
-
You need to know
- Contactless check-in and contactless check-out are available.
-
Special Instructions
The front desk is open during the following times:
- Monday - Sunday: 7:00 AM - 11:00 PM
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately MYR 30.75 for adults and MYR 19.10 for children
- Early check-in fee: MYR 100.00 (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: MYR 95.4 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Malay
English
Nearby attractions
Kuantan City Mall
0.8 km / 0.5 mi
East Coast Mall
1 km / 0.6 mi
Masjid Negeri
1.2 km / 0.7 mi
Museum of Contemporary Art
1.3 km / 0.8 mi
Heroes Museum
1.4 km / 0.9 mi
Darul Makmur Stadium
1.5 km / 0.9 mi
Menara Kuantan 188
1.6 km / 1 mi
Kuantan Recreational Parks
2.5 km / 1.6 mi
Gelora Park
2.6 km / 1.6 mi
Wan Fo Tien Temple
3.5 km / 2.1 mi
Taman Teruntum Mini Zoo
4.6 km / 2.9 mi
Teluk Cempedak Beach
5 km / 3.1 mi
Telok Batu Sadin
7.1 km / 4.4 mi
Pulau Tanjung Putus
7.8 km / 4.8 mi
Bukit Jelutung
10.9 km / 6.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1996
- Year of most recent renovation: 2008
- Total number of rooms: 204
- Number of floors (main building): 12
- hotel
- American Express
- EC
- MasterCard
- Visa
- Car parkExtra charge
- 24-hour reception
- Check-in hour
Show 38 more facilities & services
- Check-out hour
- Wi-fi
- Airport ShuttleExtra charge
- Room service
- Laundry service
- Babysitting service
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- ShopExtra charge
- Concierge
- Gym
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Grill/BBQ
- Café
- Bar
- Restaurant
- Smoking areaExtra charge
- Banquet hall
- Conference room
- Meeting room: 7
- Outdoor freshwater pool
- Children’s swimming area: 1
- Children playground
- Sauna
- Steam bath
- Hot tub
- Breakfast
- À la carte lunch
- À la carte dinner
- Non-smoking establishment
- Fitness
- Golf
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand DarulMakmur Hotel Kuantan
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand DarulMakmur Hotel Kuantan
Double or Twin DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin DELUXEDouble or Twin • DELUXE • 1 Bedroom • 49 m²DBT.DX
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 49 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower: 1
- Hairdryer
- Direct dial telephone
- Internet access
- Minibar
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
Show all 12 amenities
- Safe
- Wheelchair-accessible
- Wi-fi
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand DarulMakmur Hotel Kuantan
Double or Twin DELUXE
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 49 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX
Room amenities
- Shower: 1
- Hairdryer
- Direct dial telephone
- Internet access
- Minibar
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Wheelchair-accessible
- Wi-fi
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE DELUXE SUPERIORSINGLE • DELUXE SUPERIOR • 1 Bedroom • 49 m²SGL.DX-SU
Room overview
Non-smoking room- Room size
- 49 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- DELUXE SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Internet access
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand DarulMakmur Hotel Kuantan
SINGLE DELUXE SUPERIOR
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 49 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- DELUXE SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX-SU
Room amenities
- Wheelchair-accessible
- Internet access
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand DarulMakmur Hotel Kuantan
FAMILY ROOM DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand DarulMakmur Hotel Kuantan
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE SUPERIORDOUBLE • DELUXE SUPERIORDBL.DX-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand DarulMakmur Hotel Kuantan
DOUBLE DELUXE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand DarulMakmur Hotel Kuantan
SUITE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE SUPERIORRoom • DELUXE SUPERIORROO.DX-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand DarulMakmur Hotel Kuantan
Room DELUXE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXE SUPERIORTWIN • DELUXE SUPERIORTWN.DX-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand DarulMakmur Hotel Kuantan
TWIN DELUXE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand DarulMakmur Hotel Kuantan
SUITE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand DarulMakmur Hotel Kuantan
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Grand DarulMakmur Hotel Kuantan
100
reviews shown
MIKE
Good hotel
Verified traveler
We booked the room upon arriving in Kuantan. The building's exterior, along with the dated mall beside to it, didn't make it our first choice for a hotel.
Additionally, the place seemed to have a strong religious tone, which reminded me of a past news of a religious institution raided a hotel, asking elderly couples for proof of marriage.
Despite our reservations, we decided to give it a try since our preferred hotel was fully booked. To our surprise, the stay turned out to be pleasant, especially due to the friendly staff.
The room we stayed in was somewhat old, but we noticed that some painting and renovation work was underway
Additionally, the place seemed to have a strong religious tone, which reminded me of a past news of a religious institution raided a hotel, asking elderly couples for proof of marriage.
Despite our reservations, we decided to give it a try since our preferred hotel was fully booked. To our surprise, the stay turned out to be pleasant, especially due to the friendly staff.
The room we stayed in was somewhat old, but we noticed that some painting and renovation work was underway
Nakajo
fallen hair anywhere, no shampoo, old towels, left cigarette box on balcony, no tissue box.
Mohd Fairuz Ikhwan
The bed is comfortable and the room is spacious.
Othman
My original room had problems connecting to the hotel's wifi. They offered to change my room and the staff was very helpful. Can't fault the staff.
Komala
Nice
Kaharuddin bin Katan
Nice
Verified traveler
Alas, hotel is a rather aged, and there was notice that refurbuishment was in progress.
Floor i was on was very deserted and actually was not a very comfortable feeling. As it was only for a single night, I did not bother to ask for a chnage.
Floor i was on was very deserted and actually was not a very comfortable feeling. As it was only for a single night, I did not bother to ask for a chnage.
Eugene
Good reasonable prices
A little dated hotel but still comfortable. Il
musa
swimming pool besar..anak2 happy.
Goh
Great Business Hotel
All ok. Used to be MS Garden. Bed is comfy,
Verified traveler
Please improve on room/toilet cleanliness. Others is good.
Mahamod
It was amazing
. I will stay again.
. I will stay again.
Goh
Very spacious n good location
Got free upgraded to bigger room thanks to the friendly front desk.
IB
decoration look nice, facilities and services very good
Verified traveler
Worth for money. Bigger room and clean. Location is center of the town.
Faeq
Providing comfortable and conducive place. Affordable price
Verified traveler
The staff was friendly.
Verified traveler
I love staying here. This is my 3td time stay here.the swimming pool is children friendly n the room is spacious
Verified traveler
Overall this hotel below expectations. Room prices not equivalent with accommodation. Room aroma not so condusive. Air condition old type. Totally different from those day MS Garden
Verified traveler
Room air-cond not cold and water heater not functioning. Room looks big but towels and others has been use for many years never change. Didn't look like 4 star hotel.
Verified traveler
Water heater not functioning. Air Conditioning not cold. Room is big but too old and hotel corridor bad condition. Only lobby renovation look big and nice.
Verified traveler
The Air-cond in the room was terrible noisy make us cannot sleep.
The floor trap at the shower area was flooded.
Not worth paying for RM350.00!!!!!!!
The floor trap at the shower area was flooded.
Not worth paying for RM350.00!!!!!!!
Verified traveler
Spacious room
Verified traveler
Spacious. Very comfortable
For me with 3 kids
For me with 3 kids
Verified traveler
great stay
Verified traveler
Bathroom basin leaking and very dirty
Verified traveler
Big room, ¾
Verified traveler
Almost perfect
Spacious and get free room upgrade.
Mary
Pro: Check in was breeze
Cons: limited parking spaces, wet bathroom, no proper notice on Expedia website regarding construction and facilities disruptions in hotel, dusty bedsheets
Cons: limited parking spaces, wet bathroom, no proper notice on Expedia website regarding construction and facilities disruptions in hotel, dusty bedsheets
Verified traveler
Near to shopping mall..convenience for family stay...
Verified traveler
Good services by good people
Good trip and well assisted by the front office team since we check in very late.The hotel facing hot water issue due to repairing process is ongoing at their water tank, but they tackle it in good manner by providing non affected room. Spacious room and clean.
Verified traveler
Highly recommended!
Verified traveler
Ok. spacious room
syed saifuddin
Need to be upgrade.
Hotel and room so old, sink not clean. Have dry rice in sink. The kocation just beside megamall shoping center. Because of my short stay I cannot explore this city. Overall this hotel need major upgrade.
Verified traveler
Good Stay
A good and comfortable stay. Room was very big.
Salasiah
No comments
Busy with my appointments so don't have to enjoy my stay.
Dominic
Not bad
Near to shopping malls, a medium level hotel with big swimming pool
Zuki
Not worth for money, better (1star)
Not recommend at all for those who looking for hotel for business or solo trips,
1)where the waiting process takes a very long time for someone who has booked 3 days before arrival, is very disappointing and the CS(Shazreen) is very disappointed and never smile, front desk.
2)first time into the room, the condition of the room looks old, and the worst thing is the stinky smellies room,its for the 4 star rating,bad impressions, and also the bathroom, it looks unclean toilets and the towel does not absorb water and yellowish.
Overall is bad and not recommended,not under mine comment but also my colleagues same impressions.
First and Last!!
1)where the waiting process takes a very long time for someone who has booked 3 days before arrival, is very disappointing and the CS(Shazreen) is very disappointed and never smile, front desk.
2)first time into the room, the condition of the room looks old, and the worst thing is the stinky smellies room,its for the 4 star rating,bad impressions, and also the bathroom, it looks unclean toilets and the towel does not absorb water and yellowish.
Overall is bad and not recommended,not under mine comment but also my colleagues same impressions.
First and Last!!
Verified traveler
nice hotel nearby shopping malls and eateries.
Verified traveler
Nice hotel and friendly staff
Aiken
Break down of entrance light , water pressure for shower head.
Verified traveler
old hotel, large rooms, being refurbished now
wifi was ok, room was large, full amenities, parking space a lot but in the open air, no breakfast package option together with room.
Verified traveler
Three days stay
It was a very pleasant stay there.
Goh
Our stay was very comfortable and the staff and the duty manager were very friendly and helpful. Our room for 3 came with 3 single beds and it provided us comfort. The room was big and spacious. The location is centralised and near to 3 shopping malls.
Verified traveler
Great Stay
The hotel is good and at a convenient location. The room is spacious and convenient, matches the specifications shown during booking.
Norizah
this hotel has an issue with cleanliness, the bathroom not so clean, found hair in the sink
Saiful
Good
Overall good and comfortable, nice location but no breakfast provided
Ruby
I am a regular at this hotel and it is really nice to be greeted by warm and welcoming familiar faces upon arrival. Even unfamiliar ones are always smiling, but it is ironic that the hotel managers are the least friendly ones.
Niesa
Overall good..The room so spacious..nice
Muhammad
average
The roorm is very spacious and comfortable with reasonable price, but looks very dated needs an update. Bathroom need improvement. It has limited electrical plug point. Good swimming pool and local eateries nearby.
Raj
the hotel located at center of the town. Initially we had conflicts in the reception during check in where i booked 2 room with both room equipped with queen size bed. unfortunately they gave us 1 room with queen size bed and 1 room with 2 single bed. They blaming expedia never inform while in my receipt clearly shows two queen size bed. Requesting Expedia be more transparent on this issue with all the hotels.
But i would appraise the staff there when they switch both room and give us different room that fit to our requirement. Thank you for that. Kuddos to the Grand DarulMakmur staff for that.
Room condition all clean no comments.
But i would appraise the staff there when they switch both room and give us different room that fit to our requirement. Thank you for that. Kuddos to the Grand DarulMakmur staff for that.
Room condition all clean no comments.
Irdawany
Reception face very bad. not smiling.
Verified traveler
It was okay.
I’m a little upset bcs of the hygiene in the bathroom. They didn’t throw away the hairs on the floor from the previous guest, it’s disgusting.
Verified traveler
Nice location at center of Kuantan city. Classic hotel which is quite old. Just need some good maintenance.
Verified traveler
if you're looking for a spacious room. this is it
i had a very pleasant stay. the room was specious (double single n double twin room) and homey. hotel is in the heart of the town. about 12 min to teluk chempedak, and mini zoo. staffs were helpful. its just that, the breakfast should have more variaty. otherwise, 2 thumbs up!
wafi
Enormous space
Great room for family with more than 4 members...
No problems for muslims
No problems for muslims
Najmi
nice room...near to all facilities
Worth for your money. Above expectation . Recommended to all
Fazrul
Nice hotel near the shopping complex
Room is exclusive, the price is available for me (cheap)..
Nazmi
Recommended.
Book for deluxe but get an exec room. Very spacious bcoz its an exec room. Kikiki
Nice hotel with free parking, just next to megamall kuantan.
Some utility broken, shower hook missing, drain tub cannot be open, but overall is very nice hotel. Will look forward to stay in this hotel for next trip to kuantan.
Nice hotel with free parking, just next to megamall kuantan.
Some utility broken, shower hook missing, drain tub cannot be open, but overall is very nice hotel. Will look forward to stay in this hotel for next trip to kuantan.
WanRaihan
Close To Shopping Mall
Close to shopping mall and spacious room. Free parking delicious breakfast
Vee
Nice and bigger room
I always choose this hotel when I have trip to kuantan. This hotel near by the mall and restaurants. Just cross the road by walking I can save my time and money.
Loh
Kings bed
Spacious room. Quite worn out. Need a good cleaning for the room. Balcony very dirty and not clean for a long time.
Yuhyi
Hotel in the city
Hotel is old, walls are stained, most of the lights are burned out. However rooms are huge. Beds are comfortable, no bed bugs, ample parking spaces.
qahar
Nice and save in town
Ramadhan is coming soon....time to shoping a new baju melayu for me n family. This hotel is very near to all shoping mall. Just walking no need start my car.
Morita
Nice hotel with spacious room.
Nice
SHARIFAH FARHANA DIANA
Huge room!!
We staying for 2 nights. Room is very comfortable and spacious. The price also affordable for a huge hotel room like we are staying. Also have bathtub.
Service provided was great. We have a great stay and surely looking forward to stay again. 😊😊😊
Service provided was great. We have a great stay and surely looking forward to stay again. 😊😊😊
Lee
Overall it was fantastic. Fast check in and near Mega Mall Shopping centre. Very convenient.
jai
Close to city centre. I book for double bed but they give me 3 single bed. Good for me. Hahaha. With same price. Love it like it. Come stay here
Verified traveler
The hotel is near to shopping mall
It is good location to stay and near to food stall
cipoi
Nice hotel. Room spacious
Great and wonderfull.
Nothing else to say due to limited time
Nothing else to say due to limited time
die
Sinky clogged
Room space ok..but sinky always clogged.look like old facilities was rennovate but overall ok.
nizam
Super stay
Nice hotel. Such a nice place to stay. Clean and near to the mall. Located at the centre of kuantan, easy access to the nearby mall. Parking is available and everything is so nice.
Cool pi
Spacious room but a little bit musty smell. So far it's recommended for family travellers
Mardiana
Spacious and clean
Great location, hotel is next to Berjaya Mall (pls be informed that Berjaya Mall is one of the older malls), a walk away to Kluang City Mall and East Coast City Mall. Grab car to East Coast City Mall costs RM 4 to 5.
Hotel rooms need refurbishment and an overhaul but they are spacious and clean. Jade Restaurant's food is yummy.
Hotel rooms need refurbishment and an overhaul but they are spacious and clean. Jade Restaurant's food is yummy.
Verified traveler
Comfort and satisfied with the room..big and worth... but the bathroom should have panel inside.
Car park not enough and no shade.
Overall.. I am satisfied stayed at the hotel..
Car park not enough and no shade.
Overall.. I am satisfied stayed at the hotel..
azmi
value for money
Good
spacious room
3min walk to mall
bathup
need improvement
replace wear out towel
spacious room
3min walk to mall
bathup
need improvement
replace wear out towel
zullkefli
Nice hotel to stay
Wet season limiting the movement. But a good place to visit.
zul
nice place to visit
The rain was very heavy during our stay.
Limited movement.
Limited movement.
zul
wonderfull
Dec-Jan was wetting seasons. Limited movement.
New shopping complex was bad.
New shopping complex was bad.
Verified traveler
Quick Holiday
It was a good stay
Norhayati
City centre
Walking distance to shopping mall
Rabiatul
Excellent Hotel. Center to the town
Hotel was awesome. Clean, spacious, near to berjaya shopping mall. But just need to enlarge the parking space.
Verified traveler
The room was spacious. Everything was fine as well for example the cleanliness, facilities etc. However, I would say a bit pricey.
noorzie
nice hotel
nice hotel. clean and comfortable.. pool clean. closed megamall..
Elea Nor
Spacious room & good location
We were very happy because our room was upgraded! Thks to the hotel:)
Verified traveler
The toilet was not clean and the room had a musty smell.
Ahmad Bin Jailani
Nice comfy good for family
BADARUDDIN
Great Value for money
Best location, rooms are huge. Good swimming pool and local eateries nearby. What else do you expect?
ian
Slow check in.
We had shown our confirmation email. However staffs claimed never received such. Told to wait for awhile while they try to retrieve our reservation. When they managed to retrive our reservation, they said only 1 room. We showed our email again but they refused and insisted they are right. Told them to recheck at their end again. Upon returned, they showed another room booking. They never even apologise for their mistake and still blame on us. Check in was very slow and arduous. rooms are abit outdated. Need to refurbish.
Verified traveler
The hotel is very dated and badly needs an update. The hotel room has limited electrical plug point.
Alan
Nice hotel near a mall
Its a great hotel with great people. The view from the hotel is great and it is near a mall so i can easily get food. The lobby is nice and clean
Shaun
An affordable hotel situated in a good location.
The hotel is well located in the city of Kuantan as it is quite near the bus terminal. The hotel is also affordable in price. Staff working there are friendly and helpful in dealing with customer's queries and requests. The spread of the breakfast buffet is also not bad.
Verified traveler
Horrible hotel room
switches are not working, full of bed bugs. just lay on my bed for 30 min and my body are full with bed bugs bite.
Verified traveler
NICE ROOM
GOOD STAFFS AND FACILITIES. WALKING DISTANCE TO BERJAYA MALL AND VERY CONVENIENT
myza
Nice hotel and suitable for family holiday.
This is my second time experience stay in this hotel. Very nice, because near to shopping centre and seafood centre tanjung lumpur. Over all envirement are very good.
Verified traveler
Value for money
Great
Kiefer
Hotel just located to shopping mall.
Hotel pillow is not so comfortable. Hotel deco is abit old. Plus point is easy access to food and shopping.
Verified traveler
Smelly room, only twin bed available.
The room is smelly, the gym room is smelly, the bath room is dirty, the floor towel was reuse the next day.
TUN SERI LANANG
Old 4 Star Hotel
Spacious room, bathtub (glued on crack spot?), good customer service, delicious breakfast and variety, near to Berjaya Megamall. The biggest downside of this hotel is, the parking is outside the hotel. Tough luck if you are rushing for a meeting and the rain pours heavily! The security is kind enough to let me park near the Hotel door though. If you do not want to trouble yourself to walk from the open parking and climb the hotel stairs, do not bother yourself to come here. Even some of the 3 star hotel have a basement parking and better parking arrangement. The bathroom door handle is flimsy and I tightened it up to avoid it from falling. Light controller faulty, but the technician came quickly to attend and replace it.
Location & surroundings
Grand DarulMakmur Hotel Kuantan
Lot 5-10, Lorong Gambut Off Jalan Beserah, Kuantan, Pahang Darul Makmur, Malaysia
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Grand DarulMakmur Hotel Kuantan
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