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Residency Andheri

Mumbai · India

213 1 Suren RoadView location

7.6/10Very good276 Reviews
Cleanliness7.8/107.8
Service8.0/108.0
Comfort7.8/107.8
Condition7.6/107.6
Location7.4/107.4
Neighborhood6.2/106.2
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residency Andheri

Visitors may take advantage of the Wi-Fi connection on public areas at Residency Andheri. The hotel provides 24-hour reception.

Read more about this hotelShow less

With a stay at Hotel Residency Andheri in Mumbai (Andheri East), you'll be within a 10-minute drive of U.S. Consulate General and MIDC Industrial Estate. This hotel is 3.3 mi (5.3 km) from Juhu Beach and 14.7 mi (23.6 km) from Marine Drive.

Stay in one of 96 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Mumbai? This hotel has facilities measuring 5000 square feet (465 square meters), including conference space. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately INR 450 for adults and INR 450 for children
    • Rollaway bed fee: INR 850.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

MIDC Industrial Estate 2.4 km / 1.5 mi
SevenHills Hospital 3.2 km / 2 mi
Andheri Sports Complex 3.2 km / 2 mi
Nanavati Super Speciality Hospital 3.4 km / 2.1 mi
NMIMS Mumbai 3.5 km / 2.2 mi
Mahakali Caves 3.7 km / 2.3 mi
Versova Beach 4.2 km / 2.6 mi
Kokilaben Dhirubhai Ambani Hospital & Medical Research Institute 4.5 km / 2.8 mi
ISKCON Temple 4.5 km / 2.8 mi
Laxmi Industrial Estate 4.6 km / 2.8 mi
Ashtavinayak Temple 4.8 km / 3 mi
Linking Road 4.9 km / 3 mi
Bombay Convention & Exhibition Centre 5.2 km / 3.2 mi
Juhu Beach 5.3 km / 3.3 mi
Powai Lake 6.1 km / 3.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 96
  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Bellboy service
  • Hotel safe
  • Lift access
Show 10 more facilities & services
  • Concierge
  • Newspapers
  • Clothes dryer
  • Restaurant
  • Banquet hall
  • Conference room
  • Business centre
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room CLUBRoom • CLUBROO.CB

    Photos are not available for this room type.

    Residency Andheri

    Room CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUBDouble or Twin • CLUBDBT.CB

    Photos are not available for this room type.

    Residency Andheri

    Double or Twin CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Residency Andheri

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Residency Andheri

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLUBSINGLE • CLUBSGL.CB

    Photos are not available for this room type.

    Residency Andheri

    SINGLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Residency Andheri

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB

    Photos are not available for this room type.

    Residency Andheri

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residency Andheri

7.6
Very good
276 Reviews
Cleanliness
7.8 /10
Service
8.0 /10
Comfort
7.8 /10
Condition
7.6 /10
Location
7.4 /10
Neighborhood
6.2 /10
Amenities
7.4 /10
100 reviews shown
10/10
Exceptional
09 Jan 2026
Manjunatha Shenoy
Good breakfast.. attentive staff
Leisure Family
6/10
Pleasant
01 Jan 2026
Lalat
The staff was not very friendly . Hotel was clean but the sheets kinda smelled a bit . They gave me 2 twin beds but said no extra person cannot come over . I was the only one there. Shower gel was not filled , moisturiser seems like already used , it was small open bottle . Kinda sketchy . Room was good and clean though
Leisure Self
10/10
Exceptional
31 Dec 2025
Rushikesh
Staff is very courteous and polite. They offer a good value breakfast. The property is clean and well maintained. Rooms and bathrooms are good size. Highly recommended for family travellers.
Leisure Family_with_children
8/10
Excellent
01 Dec 2025
Ketan
The hotel and rooms were clean, with room and bathroom amenities working well. Breakfast was good, with decent variety of dishes.

Check-in was was relatively quick but instead of asking guests to manually fill out forms, reception should have the details all in filled in before printing them out for the guests to sign. Otherwise, staff were courteous and professional.
Business Family
8/10
Excellent
24 Mar 2025
Pradnya
One of room service waiter’s uniform was stinking. May be because he was sweating or it was not clean.
Leisure Family
10/10
Exceptional
20 Jun 2024
Achyut
The property is located in a good location. No issues finding cabs or restaurants within walking distance. The rooms are well maintained and spacious and the service is good. Slightly costly (6k/night) but i gues all in all justified by the above positives. No negatives per se. Will stay again.
Leisure Friends
10/10
Exceptional
03 Apr 2024
Schaun
Attentive and kind staff. Clean facilities and nice rooms. Breakfast was adequate.
Leisure Friends
8/10
Excellent
04 Mar 2024
Riyaz
Good experience
2/10
Poor
18 Oct 2023
Harish

Bad Experience 😞

Overall it’s very bad experience. Stained bedspreads and wrinkled (it don’t look fresh) at toilet no water pressure. A/c noise and not working properly.
Business
8/10
Excellent
23 Sep 2023
Sunil

Decent hotel near to Eastern express way

Enitre hotel is renovated, compared to pre-Covid days. Rooms and bathrooms are clean.
Business
10/10
Exceptional
23 May 2023
Matthew

Solid place close to the airport.

Solid hotel stay close to the airport. Not the easiest to get Ubers there at some points in the evening, but the property itself was in decent shape with more improvements happening daily. I was pretty low maintenance, but staff was helpful when needed. Would consider staying here again.
Self
8/10
Excellent
03 Aug 2022
Kalpesh
staff are friendly rooms are decently big only issue tiles on the floor get slippery after shower and chances to slip is high . they should consider rougher tiles for toilet and bath area
Leisure Family_with_children
6/10
Pleasant
23 May 2022
Kunal
The property needs a renewal of its rooms. Amenities are good but maintenance is poor. Bye. KB
Self
10/10
Exceptional
15 Mar 2020
Verified traveler
Excellent hotel close to airport. very good and pleasant staff. Only downside is the noise at night from inconsiderate residents slamming doors,
Leisure Family
10/10
Exceptional
29 Feb 2020
Verified traveler
Excellent stay, my family enjoyed here. Stayed 4 times in one month.
Friends_and_family Family
4/10
Poor
26 Feb 2020
Verified traveler
Wifi was very weak, google maps could not be loaded or yelp for that matter. Shower was flooding with water. There was no bar fridge or drinking water facilities.
Friends_and_family Family
8/10
Excellent
12 Feb 2020
Bhupen
Good property to stay with good customer service too
10/10
Exceptional
22 Jan 2020
Mark

Stayed here many times, always return

Well situated right on WEH Metro and close to airport and Andheri station this is easy to get to if you're happy staying away from SoBo. I have stayed here many times. Love the vibe of Central Bombay and the convenience of the location. Very clean comfortable hotel. Good value. Service good. Rooms simple but comfortable, nice spacious bathroom. Delicious breakfast. Lots of people staying here on business.
Self
6/10
Pleasant
04 Dec 2019
Verified traveler
Customer service needs improvement.
Hotel and rooms are clean.
Friends_and_family Family
6/10
Pleasant
03 Dec 2019
Verified traveler

Average

This was our second stay. We thoroughly enjoyed last time but by now hotel condition has deteriorated. Mosquito in the room that bit me on entrance. Mosquito in dining area. Again got bit. Musty smell in the dining area. But people very helpful. Good service and care

Partner
4/10
Poor
28 Nov 2019
Jawwad

Not a pleasant stay.

I stayed at the hotel on Nov 26 2019. I was impressed with the cleanliness of the lobby and the room. And fairly quick check in. But there were many negatives: there was no hot water when i needed to shower very early morning before catching an early flight. I had requested a wake up call and no one called. They say they have a shuttle to the airport but its not free. It cost me Rs 500 for a short drive to the airport. Not a pleasant stay.
Self
6/10
Pleasant
09 Nov 2019
Verified traveler
No place for driver fresh up.toilet for driver very bad.
Business Self
2/10
Poor
07 Nov 2019
Verified traveler

Not going back

After four years in a row staying here for my annual stay in Mumbai, I left after a night having two more paid for already. Hot water not working, it was mentioned as an afterthought after finishing my check in. I arrived really late and had an early morning conference, so I went down to the lobby with two concerns: the room was not as the one I booked and I have stayed in all my previous times and the wifi was not stable enough for my morning conference call. The gentleman in the front desk (I believe he is pretty new there) disregarded my concerns and didn't answer my most basic question: was there a way for me to use a wire to connect in the morning? (I know there is) He sent someone to reboot the router and insisted that is all they could do. My connection dropped during the conference 3 times in 40 minutes, I booked my stay at another hotel right away. I think expecting to have your concerns heard and addressed properly is a very low bar for a hotel. I am sad that I won't be staying there any more, I am a huge fan of their food and some of the staff, but when you travel for work you need a hotel that is responsive to your issues in a professional manner.
Business
4/10
Poor
04 Nov 2019
Chirag

Hotel with multiple issues!

There are good and bad points:

Good:
1) Breakfast staff was very prompt and helpful
2) Club room was nice size
3) The breakfast food overall was nice (could do with bit more variety)
4) one of the managers that was there when we signed in was very politie and friendly (Wish he was there to help when all the issues started one after another)
5) some staff very hardworking and friendly - Thanks for service

Bad:
1) customers were complaining about many different things
2) The hotel doesn't provide all that is listed that you get in hotel
3) we ended up having to use buckets to bath as hot water wasn't available for shower
4) Lunch food was disappointing especially Bhindi wasnt cooked properly snd was a bit raw.
5) my sister had rashes due to bed bugs / insect in her bed
6) the other manager wasn't really Capable of resolving any issues and admitted that he knew about the issues
7) There were no slippers and bathrobes and they know this but still Hotels.com, Bookings.com etc still mention these amenities even though customers don't benefit from it. This is false advertising and misleading when booking.
8) They charges another customer for a shaving kit and not me for the dental kit. Something isn't right here at this hotel.
9) Got told to operate tv from the box as remote only worked for volume then after complaining they sent someone to fix it.
10) Room key stop working

I took family ranging from ages of 1&half years of age to 90 years of age.
Friends_and_family Family
8/10
Excellent
31 Oct 2019
Varadaraj

Best Service

Very closer toThe Airport . Brake fast was very good and the service is very attractive. Rooms ok
Friends_and_family Family
8/10
Excellent
16 Oct 2019
Verified traveler
Good service. Courtesy. Good food. Clean place. Convenient location near train station and restaurants.
Leisure Family
6/10
Pleasant
23 Aug 2019
Tebogo
Breakfast setup could improve
Friends
10/10
Exceptional
10 Aug 2019
JAY

EXCELLENT STAY

NICE
10/10
Exceptional
02 Jul 2019
Verified traveler
Nice place to stay , courteous staff , overall good stay
Business Self
10/10
Exceptional
06 Jun 2019
Rajesh

An oasis of comfort & quiet amidst a noisy Andheri

It is indeed a well maintained & quite professionally run Hotel. Staff at the Restaurant, Room Service, Security were outstanding. This hotel will definitely be the choice for our next Mumbai visit.
On the downside, WIFI was terrible.
2/10
Poor
20 May 2019
Verified traveler
I dint stayed in the hotel still I was charged and I want my refund . Please return it to my account .
Business Self
10/10
Exceptional
14 Dec 2018
NIRANJAN
This is a star hotel located where we needed. The service and hospitality is exceptional.
They serve sumptuous breakfast with many options.
2/10
Poor
16 Nov 2018
Vanessa

Avoid

No where near as good as their hotel in the city. Very dirty bathroom cracked tiles water ran every where, mouldy blinds. Noisy ticking clock in room, very noisy location, noisy aircon
Overall not worth the money had an early flight but didn't get much sleep
Partner
8/10
Excellent
14 Oct 2018
Mark

Close to Westen Express Highway Metro

Nice tidy hotel, everything you need without being over flash. Great price. Very convenient for getting around as it is close to WEH metro. Also easy taxi/auto rick to airport.
8/10
Excellent
01 Oct 2018
Verified traveler
Good Location of Hotel, Co-operative hotel staff, Nice and clean Room, Delicious Food.
8/10
Excellent
22 Sep 2018
Verified traveler

Good standard and reliable

Good standard for the price paid. Location is a negative due to one way system in the locality. Otherwise a reliable and good hotel.
Partner
10/10
Exceptional
12 Sep 2018
Rajesh
Amazing.
Partner
2/10
Poor
15 Aug 2018
Narayan

A forgettable staying experience

Rooms were horrible,water all over the floor from the ac and bathroom condition was pathetic.only good thing was that the workers were nice and the restaurant food and service was very nice
Family
6/10
Pleasant
02 Aug 2018
Verified traveler
Front end staffs are not very pleasant. Lots of maintainence work going on.

Average hotel
6/10
Pleasant
27 Jun 2018
JAY

its ok

Room given 304 was ok, looks not proper clean and even rest room not proper, was not good as earlier, we stayed in single big bed and this time twin bed.
4/10
Poor
30 Mar 2018
Nileshkumar

Avoid

Don't go on the pictures they've shown here, hotel rooms are larger but the washrooms are too old and broken. Service is just OK and can't be compared as per the Stars they are given by the people. Breakfast is YOU CAN JUST AVOID.
Family
8/10
Excellent
23 Jan 2018
magan

Confortable hotel

Confortable hotel
Family
6/10
Pleasant
16 Jan 2018
Verified traveler

Cheap, close to airport and okay.

Okay for a one night stopover before or after a flight as it is close to the airport. Breakfast not great. Only Indian options plus some cereals, juice and fruit. Staff were ok. Helpful and efficient. Room was not as clean as it could be but not too bad for India. Our room had been painted recently so smelt of fresh gloss paint. Reasonably priced for Mumbai and does the job for one night but I probably wouldn’t stay there again to be honest.
Family
8/10
Excellent
09 Jan 2018
Verified traveler
It was good staying for couple of days. Staffs and hotel experience in good.
10/10
Exceptional
11 Dec 2017
hemant
it was excellent. stay was nice and good food
8/10
Excellent
08 Dec 2017
Verified traveler

An oasis in a nightmare city

Great place, I was upgraded, and the suite was really super for the 6 hours before leaving at 2 am. Very friendly staff. Nice French Fries in room. Great waterfall shower. The neighborhood though, and the ride from and to the airport, utter nightmare. Unfortunately the wake up call never happened at 10:30, so it was a pretty rough and uncoordinated departure with the cabby waiting already in front of my door. It was my first time in Mumbai in 25 years on my way to Goa, and I definitely will avoid passing through that city altogether in the future, forever, plus the next three lives...
6/10
Pleasant
20 Nov 2017
cathy

Hotel near the airport

I have stayed at this hotel two times . I requested an airport shuttle for 3 a.m. and they were there to pick me up. It is a difficult hotel to find for taxi drivers that do not know as it is off a busy street. Staff very kind and helpful! Breakfast is complimentary and there is Indian and western food to choose from.
6/10
Pleasant
18 Nov 2017
Ranganathan
For one day stay its ok, Breakfast not good.
8/10
Excellent
29 Oct 2017
Verified traveler

Good Hotel

Nice rooms and clean. Breakfast was okay.

The only issue was that there were some hotel guests on the 6th floor who were drunk and shouting at 3 in the morning, knocking doors.
Family
2/10
Poor
14 Oct 2017
Anshuman
Horrible stay! Not allowed to check-in and left stranded.
Partner
8/10
Excellent
08 Oct 2017
Mark

Close to WEH Metro, airport and Andheri Station

No frills, clean, nice, good breakfast and great location. You are right on the WEH metro station and very close to Andheri. Easy to get to and from the airport with a range of transport options. The rooms are a little dated but clean and tidy. A comfortable place with good price.
6/10
Pleasant
21 Sep 2017
vikas
The hotel management needs to stop playing moral police in suspecting their guests & visitors character.
Absolutely shocking to know that they have restrictions on female visitors in. this day & age.
The wifi never worked during the days of my stay there despite the technician trying their level best, with no network in the room, work without a functional network was not possible as all.
10/10
Exceptional
05 Sep 2017
Excelent experience

Excelent

Amazing
10/10
Exceptional
21 Aug 2017
JAY

NICE

IT WAS AMAZING STAY
10/10
Exceptional
05 Aug 2017
Melody

Excellent... Would highly recommend this place

I was in Mumbai on my own booked this Hotel on line and it was exactly as per the online photos, staff excellent nothing was too much trouble for them. Very good value for money. I booked a Club Room and loved it.
10/10
Exceptional
23 Jul 2017
Shalabh
We had a great stay at Hotel Residency, Mumbai. They have a great and very courteous staff. We were also upgraded to a better and spacious room. It was a great room with upgraded amenities.
Family
10/10
Exceptional
27 Jun 2017
Rahul

Omtex Business Visit

It was great experience staying at hotel Residency . Breakfast and the staff was very friendly .
2/10
Poor
22 May 2017
Verified traveler

Please do not stay here.

Food was horrible. Hotel in close proximity to the slums. You can come across drunken people when reaching the hotel in the night. Not safe for women.
8/10
Excellent
05 Apr 2017
Rachelle

Decent

I stayed here one night in February. The staff were attentive and professional with me. I had difficulty getting onto the Wifi and could only get signal by standing inside the door of my room. The hotel itself is slightly dated, but they clearly work hard to ensure that it presents well on the surface. My bed was very comfortable and felt clean enough. The water in the shower was tepid and the showerhead didn't work, so I took a spongebath (I'm sure staff would've responded if I'd complained, but it wasn't that important to me at 2am). During my spongebath I did notice the underside of the toilet and sink were looking pretty corroded and in need of replacement. I really enjoyed the continental breakfast. I had the front desk book a driver for me - it was quite expensive for India (I can't remember if it was rs. 2800 or 3800), but seemed a wise precaution for my first time in India. Though expensive, the driver they hired was very high quality.
10/10
Exceptional
18 Mar 2017
Ryan

GREAT

Free upgrade to the nicest room. Close to metro and airport. Couldn't have been a better stay. Amazing value. Happy customer
8/10
Excellent
15 Mar 2017
sinclair

Not overly expensive but practical

This is not a hotel if u r looking for fun. It is practical and fit for purpose and the management and staff give their all to make your stay pleasant.
6/10
Pleasant
06 Mar 2017
SUNIL
Poor Breakfast......could have added few more items.
8/10
Excellent
03 Mar 2017
Warren

Great staff

Very nice and good value,,breakfast for an Australian was an adventure but good fun and there was of course an egg station,the staff were awesome ,the whole crew seemed to pull together and they knew me fairly quickly being an Aussie,,probably more of a business hotel,,would certainly go back
10/10
Exceptional
19 Feb 2017
Joel

Loved by stay at Hotel Residency Andheri

The hotel had good facilities and the staff we really friendly and well trained.
Breakfast was really nice good amount of choices and well staffed restaurant and very attentive.
Family
4/10
Poor
17 Feb 2017
Vinay

Stay away from this hotel

First morning there when I went to have a shower there was no water. Phoned reception and asked to speak to the Manager. Was told the water pump had broken so I had to wait till it was fixed. Was offered to be sent a bucket of water to my room but three hours later no one came and no one would pick up the phone. I then went down and spoke to the Manager in person and he said they were to busy to deal with it now. Completely useless, a hotel of this level should have backup plans. You cannot leave paying guests without water. I needed to make local and international phone calls. I phoned reception to check rates and was told rs 6 for local and rs 12 for international. When checking out I get a bill charging rs 200 per minute for international. I tell the Manager that I was told 12 per minute. They argue, his colleague in Honfi tells him no one would say that. How rude to speak like this in front of a customer so I told him I understood what he just said and it was unacceptable! Finally the Manager gave up and let me leave. Very poor service and even worse management who do nothing. Do not stay here. I am ashamed that hotels.com has chosen such a poor hotel.
4/10
Poor
09 Feb 2017
Verified traveler

Attention to Detail Not Great This Hotel

The first thing you notice on entering the room is the large window with no net curtains giving full view from the terrace across the room. Also the Room looks cheap and not cleansed properly. Same with Bathroom. Entrance to bathroom has see-through glass just above average height person -- any tool person would have full view of person showering! So Privacy issues!!
8/10
Excellent
02 Dec 2016
Jamu

ACCUSED STAFF FOR MISSING PICKING MY CAMERA

I jumped to a conclusion that my missing camera was taken by a hotel staff but in reality it was In my back sac.
In my memory lapsed My behaviour was out of control, inappropriate and indecent to dining area staff team. Manager at the front office gave me assurance and ask me to be settle down over my loss of camera and valued photos. He asked me to double check my room and bags.
Meanwhile my wife went to our room and found the camera in my back sac.
I felt very humiliated and terrible . I apologized all the staff for my rude and ugly behaviour.
The staff members are honest,professional and remain calm in this type of commotions.
Residency staff deserve more than my apologies.
6/10
Pleasant
28 Nov 2016
Bhupesh
Hotel needs renovation.
8/10
Excellent
03 Nov 2016
Suryakant

Hotel was good and reasonable but can be improved

We checked in at midnight and the area was quiet. In the morning when we looked outside from the room we were disappointed to see the other side of the building was a manufacturing site for garments which can be easily seen from the room and you can see all the workers working away mainly women.
6/10
Pleasant
11 Oct 2016
Mohammad Shafiq Hafiz

Just Okay

It was just an okay hotel. It's about 10 minutes drive. I somehow felt not that comfortable. Facilities are old, toilets are visible from bedroom.
8/10
Excellent
09 Oct 2016
Marcus

Great location in Andheri (E)

Got an upgrade, fab. Lovely big room looking over the Western Express Highway. 2 mins walk to WEH Metro station, or 10 mins walk to Andheri. Great for getting around Nth and Central Mumbai. Room super comfortable, lovely huge marble bathroom. Good wifi. Lovely breakfast buffet and staff very obliging.
8/10
Excellent
11 Sep 2016
Lucia

Will repeat

My second stay in the hotel, I will go back next time I am in Mumbai. High value for money, extremely good service and amazing food.
6/10
Pleasant
07 Sep 2016
Verified traveler

Good business hotel for short stay.

A good budget hotel. The front office staff is polite. The check in was smooth. Good location near to the Airport. No alcohol served, no complimentary mineral water. Ok food. Ok F&B service.
6/10
Pleasant
29 Jul 2016
Natalie

So so

The people at the front desk was not polite. The security, concierge, housekeeping, restaurant staff were sweethearts. They made sure I was taken care of.
8/10
Excellent
12 Jun 2016
Nitin
Short trip. Good staff,very helpful.
Family
8/10
Excellent
29 Apr 2016
Ratna Mrinal

Nice hotel with good hospitality

We were given warm welcome by Mr. Rahul Ghag. He treated and guided us very well. Saved our time and provided us the best possible stay soon. We really appreciate his attitude.

10/10
Exceptional
20 Apr 2016
Aananda

Great hotel to stay in from all respect

Great place to stay. I would definitely go back and stay there.Funny part is, we actually miss the room.
Fantastic location. Western Expressway and the Metro station is a minute's walk. Auto/Taxi stand always available.
My wife and I were upgraded to a higher category room.
Very very comfortable room, big bathroom.
Extremely courteous and helpful staff. (It actually seems that good service is a culture here. not something that is done reluctantly. We received the same kind of help at 2am when we were checking out that we received at all other times. The hotel staff was very efficient and kind enough to call a taxi at that hour.

8/10
Excellent
13 Mar 2016
Kevin

Nice inside, pity about the area

The Hotel is out in the suburbs close to the metro and 10 minutes walk to Andheri rail station. It is sited in a poor area but once inside the hotel changes in character (very nice) Good staff can recommend the tandoori chicken. we were upgraded and the bathroom is outstanding (Floor 7) Would I stay again. YES
8/10
Excellent
05 Mar 2016
ASHOK
Room cleanliness, staff behaviour, staff service, breakfast and veg. food was wonderful. Room size was reasonably good.
Table/ rack should have been provided for keeping luggage.
Partner
2/10
Poor
04 Mar 2016
PREMESH
Ac not working properly , TV no working properly . Staff not very much friendly .
10/10
Exceptional
24 Feb 2016
Ronak

Very Nice Hotel

Hotel Staffs are very good. All rooms emities are pleasant. Must recommended.
2/10
Poor
13 Feb 2016
KP

Location not great. Out side street feel not safe

Very disappointed, not worth for money I paid at all.
Family
10/10
Exceptional
11 Feb 2016
Verified traveler

Very helpful staff. Awesome food, Nice stay

You will be greeted and will be helped with luggage from entry of Hotel door. Awesome cleanliness and awesome Indian food.

Hotel staff was going one step further for help and always available for help

Cant stay anywhere else when you get these kind of hospitality.

If we come again to Mumbai, you would be our only choice of stay
6/10
Pleasant
05 Feb 2016
nadira

Not the best place to stay

The hotel is not bad place to stay but the food and service was not good I would not stay there again
Family
6/10
Pleasant
03 Feb 2016
nadira
Good place to stay but food and service were not great
Family
2/10
Poor
27 Jan 2016
VENU

Engineer

Bath rooms are very bad useless
2/10
Poor
16 Dec 2015
Verified traveler

Shady hotel

Very impractical policies
Family
10/10
Exceptional
12 Dec 2015
Nesha

Will return to Hotel Residency Andheri in 2017

Excellent staff added value to our stay.
Family
6/10
Pleasant
02 Nov 2015
Ai Loon

Good to stay for business.

Hotel services are excellent! Food only with vegetarian.
10/10
Exceptional
17 Oct 2015
alnashir

I RECOMMEND THIS HOTEL TO EVERYONE.

I STAYED IN THIS HOTEL FOR 9 NIGHTS, IT WAS HOME AWAY FROM HOME!THE STAFF WERE VERY HELPFUL STARTING WITH MR.ROYSTON (ROY) AT THE RECEPTION HE WAS THERE WHEN NEEDED,AT THE DINNING ROOM MR. PRAKASH HE WAS EXCELLENT AND WELL TRAINED, HE AND THE OTHER STAFF WERE GOING OUT OF THEIR WAY TO MAKE SURE THERE IS A SMILE ON CUSTOMERS FACE! OVERALL THIS WAS THE BEST EVER HOTEL I HAVE STAYED.
Family
8/10
Excellent
22 Sep 2015
Sayed

Easy location and access to city transport

We stayed for two nights here and despite an issue regarding payment during check-in, it was sorted out amicably. Good rooms and bedding, easy access to public transport. close to airport. Food needs to be improved in taste and more items to be added.
They are also not prompt in replying to our messages or emails. We had asked for airport pickup prior to booking, and it was not arranged on time. We waited for a considerable time and finally caught a city taxi from airport and arrived at the hotel. The reception was upset with us for not waiting for the hotel transport.
Good hotel in central location, only needs to be a bit more professional, otherwise our stay was great! We are staying here again this month, so hopefully service will be better.
Partner
8/10
Excellent
21 Sep 2015
Verified traveler
Nice and clean hotel. Had a nice and peaceful stay
8/10
Excellent
25 Jun 2015
DHANRAJ K

Value for Money

Good business hotel, which is located centrally in Mumbai with good connectivity.
8/10
Excellent
16 Jun 2015
annie

Nice hotel close to many important places

Good experience, comfortable stay,near to us consulate .
6/10
Pleasant
01 Mar 2015
Perry

Average hotel, location not so good

Food in dining area and their services were great. The hotel duty manager and front desk staff were very helpful with my airline travel issues. Problems with hot water. Cleanliness could be improved
2/10
Poor
05 Feb 2015
DIXIT

Not a Good Hotel

Rooms are very small and room service is not at all good . This hotel dont have smoking rooms where as when i booked through Hotels.com I got the confirmation of smoking room. room service is extremly bad they dont listen anything . overall the bad stay . I will never go to this hotel many options of this budget are available in near by areas.
10/10
Exceptional
28 Jan 2015
Stephen

Good value

Great Mumbai business hotel for those on a budget. Clean, comfortable. The only negative - very close to busy dirty neighborhood - but this is not unusual for Mumbai hotels
8/10
Excellent
27 Jan 2015
kirti

Great as Before

This is centrally located Hotel and convience to both International and domestic airport. They arranged hot breakfast for me specially at 5 AM to catch the flight. Their Aiorport service was excellent and very timley.
10/10
Exceptional
18 Jan 2015
Sudesna

Experiencing good service during our stay

Overall stay was good, Staffs are very cooperative and helpful.
Family
10/10
Exceptional
11 Jan 2015
Subimal

Good hotel for short stay

We stayed here for 2 nights. The location of this hotel is excellent, near to the airport and a metro station. The room service was good and the foods provided was really good. I recommend this hotel.
Partner

Location & surroundings

Residency Andheri
213 1 Suren Road, Mumbai, India

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Residency Andheri

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