Dragonfly Hotel The Art Hotel

India , Mumbai
MUMBAI, New Chakala Link Road Andheri East Near Solitaire
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50 reviews shown

10/10

Exceptional

24 Feb 2026

Nita

Staff were super helpful, room was clean, 'smart' and lovely, couldn't be nicer. The art was not particularly to my taste. Only thing is, I booked this hotel for the caves look, disappointed I did not get.Apparently only 2 rooms like that, and were not even available to view, apparently under maintenance HOTELS.COM pictures are very misleading.

Friends_and_family Family

2/10

Poor

22 Dec 2025

Sai Kiran

The hotel feels like a different kinda hotel and not a professional one. The room stinks. The guy in the reception is super rude. \"Either you stay of leave, I don't care but I will make sure there is no refund.\" I am not sure how they are still running this place.

Business

8/10

Excellent

21 Dec 2025

Ameena

Staffs are good

Business

10/10

Exceptional

17 Dec 2025

Anil

We had requested for Airport shuttle before the journey started and we received personal msg from hotel to confirm that it will be available. We had sent the flight itinerary. Though the flight landed late and baggage claim took time driver patiently waited for few hrs till we came out. We were well received at the reception. Breakfast area was cosy and food variety was excellent. Stay was comfortable and location very close to the airport took less than 15 minutes to reach. Stayed there for only 1 night. They took us back to Airport at the early hrs of the morning as well.

Partner

10/10

Exceptional

07 Dec 2025

Vincent

Yes. Very spotless.

Business Self

8/10

Excellent

01 Nov 2025

Prakashkumar

Great hotel and staff very pleasant. Breakfast was brilliant. Only 2 days of cold shower even after you put on the geezer switch. Luckily the weather was very warm so a cold shower was ok for us.

Leisure

10/10

Exceptional

18 May 2025

Christine

The staff are friendly and helpful. The restaurant serves good food. The rooms are clean and quiet. I look forward to staying here again.

Leisure Friends

4/10

Poor

02 Mar 2025

Courtney

Double charged for the room.. no reply

It's hard to find a good hotel in Mumbai. Jewelry and a debit card went missing from the room, which could happen at any hotel unfortunately. But on top of that we were double charged for one of the nights and they are not getting back to my request to address this.

The hotel itself was clean which was great and the breakfast was good. I just wish the customer service was better. And always use the safe-wherever you stay!

Partner

2/10

Poor

22 Feb 2025

Sharon

Hotel reservations was terrible

I had confirmation of a booking at this hotel. When we arrived, they told us that we didn't have a reservation and there wasn't any room available. The guest clerk was very rude and said we were supposed to have responded to some email. He supposedly wrote, which I never found. We had to change Hotels at the last minute.

Friends_and_family Friends

10/10

Exceptional

05 Feb 2025

Dana Marlene

The front desk, housekeeping, and restaurant teams were wonderfully accommodating and helpful. The area can be noisy but it's in the heart of the busy city so noise is expected. Clean and easy to travel from to all parts of the city. .

Leisure Friends

8/10

Excellent

23 Jan 2025

Verified traveler

Comfortable

The room was comfortable. The staff were very helpful.

Partner

8/10

Excellent

24 Dec 2024

Susan

Hotel reception could have been more communicative, dining was satisfactory but did not have enough selection but staff was excellent

Leisure

8/10

Excellent

04 Dec 2024

Marlon

Brilliant layover hotel and very beautiful

Fantastic experience! The reception staff were incredibly friendly and customer-focused, making the check-in process seamless. The hotel was spotless, and the room service team was accommodating and always cheerful. The location is excellent, with plenty of shops and eateries nearby, and it’s only about a 20-minute drive from Mumbai International Airport. I would definitely book here again!”

Friends_and_family Family

10/10

Exceptional

21 Nov 2024

Amandeep Singh

It was lovely experience

Business_and_leisure

8/10

Excellent

06 Nov 2024

Huda

Great place to stay however noisy at morning due to busy streets

Leisure Friends

10/10

Exceptional

24 May 2024

isaac

Perfect place to be outside home

10/10

Exceptional

23 May 2024

isaac

The staffs are welcoming

Business_and_leisure Self

10/10

Exceptional

23 Mar 2024

Tami

Too good for a short stay

I was surprised to see my room that was so big for a solo traveler and decorated with balloons such as a birthday party. I arrived there at 3 am and checked out at 9 am. The room was too good for such a short stay.

Self

6/10

Pleasant

02 Nov 2023

Nancy

They need to mind non- indian guests. Cook foods less spicy for international visitors.

Leisure Self

6/10

Pleasant

20 Nov 2019

Verified traveler

This property is fine if you want to be close to the airport. The driver day tours from this hotel are good prices.

Leisure Friends

10/10

Exceptional

06 Sep 2019

Verified traveler

Very good service, the rooms are very clean, airport shuttle is part of the service

Leisure Friends

8/10

Excellent

31 Jan 2019

Archana

Pretty good

It was just for a day.The rooms were a bit noises.Howeverreally tidy and clean.There was a free shuttle to the airport to which they even sent a wake up call themselves.

Friends

10/10

Exceptional

13 Jan 2019

Verified traveler

Nice hotel with affordable price must stay 😊😊😊😊😊

4/10

Poor

24 Dec 2018

Verified traveler

This hotel is completely misadvertised and operates like a 3-star hotel, as opposed to its 4-star listing on Expedia. There is nothing \"luxurious\" or comforting aside from the free airport ride to and from the airport.

The rooms are dingy and worn down. Some furniture had an old used odor. Despite the poor interiors, reception staff and porters were friendly and thoughtful.

We had to change rooms due to a party on the floor above. Walls are paper-thin, so with the loud music, the entire room along with the furniture vibrated and shook like a dance floor. The staff kindly relocated us to a room on a lower floor, however, our new room was a smoking room (original room was non-smoking), so all the furnishings smelled of cigarette smoke.

The room configuration is strange. Dividers between the room and bathroom were very thin. Towels and toilet paper are rough; bed was firm; and hot water was very limited (warm showers got cold very fast). On a positive note, the toilet flushed without issues, the rooms had free bottled water, and the TV had a good selection of channels. WiFi runs on an unsecure network, the connection is very poor and very slow.

Breakfast is simple but tasty: idli, sambar, aloo, fries, eggs. Coffee, chai, and fresh juice were offered for beverages.

Thankfully we only stayed one night between flights.

Stay here if you want a friendly staff and simple breakfast; and don't mind thin walls, odorous furniture, minimal ambiance, and small amounts of mold.

Leisure Partner

10/10

Exceptional

14 Sep 2018

KishanP

Excellent service, will stay there again for sure , whenever i visit mumbai , best hotel !

4/10

Poor

02 Jul 2018

Verified traveler

Close to the airport

Location is a big plus, but room allocation and room preparation is not good.
. I had a late check-in 20-25 minutes before midnight, which was already informed to front desk. Despite I was moved to other room in the morning around 8 am. This was bit insulting, especially I had 19 hours of travel. In this competitive age, customer typically get compensated in some form.
. The earlier room had a lock for namesake. The new room was not equipped with enough toilet papers.
. Couple of pluses are good restaurant and my incoming and outgoing calls were arranged well.

10/10

Exceptional

01 Jul 2018

Verified traveler

Nice, close to where I needed to be. VERY CLEAN, I WAS SO IMPRESSED. Hospitality EXCELLENT

8/10

Excellent

13 Apr 2018

Verified traveler

Nice hotel close to airport. 15 min

Ideal for transfer from airport. Collected and dropped off. Food was good.

6/10

Pleasant

19 Mar 2018

Brett

Tries hard but not quite there yet .. needs work!

It didn't really live up to my expectations but that's not to say it was really bad, just needs some improvement.
Overall my stay was OK, the bed was comfy, the bed linen felt of good quality but looked pretty awful, mine had a huge fading stain all over one side of it, not attractive.
The shower wasn't the greatest, the water seemed to just trickle out, there was a switch on the wall to heat the water up, the cleaner switched this off daily which was a bit annoying.
2 bottles of water were supplied daily which was very welcome, there is a fridge into which I would have loved to chill the water - but mine didn't work, that is to say it was switched on and made a fridge noise .. but didn't really cool in any way.
The WiFi went off completely a number of times, sometimes for whole days.
The water went off completely but was back working within the hour once I'd reported it.
The door lock was pretty difficult to use, sometimes took me a few minutes to get into the room depending on if it fancied reading the keycard or not .. they did replace the lock during my stay.
I was on the fifth floor, they had parties on the sixth (roof terrace) music boomed till late at night at weekend, the clean-up the morning after woke me at 6am.
There is a conference room on same floor, unfortunately this was booked for some inspiration event by a company for its staff during my stay .. listening to people screaming \"Who can do it?\" - \"I can do it!\" top note all day was very tiresome :(

8/10

Excellent

17 Feb 2018

Jon

Convenient for Mumbai Airport

The Dragonfly is convenient for the airport and provided pick-up and drop-off making it the perfect transit hotel. Unfortunately, everywhere apart from the airport is a taxi ride away!

2/10

Poor

26 Jan 2018

Verified traveler

Insipid Food, staff bad, checkin not great. room uncomfortable.

8/10

Excellent

16 Jan 2018

Sahida

Nice hotel. 15 minutes to Mumbai international Air

Good hotel if you are on transit. Environment is clean. Mostly Indian breakfast. Airpirt transfer provided to and from hotel.

6/10

Pleasant

13 Jan 2018

Pam

Convenient hotel to the airport

The lobby was dusty with marks of foot steps. The front desk did not receive voucher number from Expedia and charged us. They later called to say that they received payment from Expedia, however we are still waiting for the credit for the payment charged to us 4 days later. The hotel was in a very industrial location that was run down. The best part of the hotel was the round trip transportation to the airport. The bathroom was clean and the staff was pleasant.

8/10

Excellent

12 Jan 2018

Kurt

Comfortable hotel near the airport.

We enjoyed staying at the Dragonfly Hotel. It satisfied all of our needs for a layover between planes in Mumbai.

6/10

Pleasant

29 Dec 2017

Lois

Pleasant hotel, close to airport, good vale

I arrived late at night to be met at the airport. Many hotels do not turn up!. The room was spotless and comfortable. Breakfast was delightful. Will stay again.

10/10

Exceptional

19 Dec 2017

Verified traveler

Excellent service. Staff very good in all respects. Room comfotable, cosy and clean. Excellent breakfast.

2/10

Poor

03 Dec 2017

Juan

Terrible choice

Terrible breakfast, terrible conditions of the entire hotel, bathroom need immediate renovation (disgusting) I have to leave the hotel in order to change

8/10

Excellent

21 Apr 2017

Charles

Good value no frills hotel close to the airport

This hotel provides good value for money near the airport. Their rates also include free pick up from the international airport, which based on my quick survey could run you an additional 500 rupees and more at some of the other hotels in the area. If you want a full service hotel and need a swimming pool, bar, large lobby, etc. do not go here. But if you are looking for a clean spacious room, clean bathrooms, and decent breakfast close to the airport you should definitely consider this. Great for short stays.

8/10

Excellent

19 Dec 2016

Prasenjit

Funky Boutique Hotel With An Artistic Bent.

The room I was allotted was nice and spacious with a functional set of amenities. The bathroom design was especially nice, and made my stay worthwhile.

6/10

Pleasant

29 Nov 2016

Avish

Stay was relatively good and room was clean.
What we didn't like was the fact that the mugs in the rooms were tiny (very small) and unable to have a proper size of tea/coffee and some soup.
The size of the bathroom is big, very decent, hot water (boiler available). However, he shower inside the bathroom has no wall or glass, so the water splashes all over the toilet.

Family

6/10

Pleasant

23 Jul 2016

Naoyasu

It was too hot in the hotel. Air conditioning was working only in hotel room.

4/10

Poor

21 Jun 2016

Jitendra

Should not have given priority to close proximity

I didn't get value for money. No ramp into reception are for luggage, no porter, no taxis around, the receptionist was not responsible person.

10/10

Exceptional

14 Mar 2016

Verified traveler

Nice hotel close to airport

We stayed at this hotel for one night as a transit between our domestic and international flights. We were pleased with the cleanliness and size of our room. The rooms face out onto the main road, so if you're a light sleeper remember to bring your ear plugs!

6/10

Pleasant

22 Feb 2016

Bee

Not as I expected

I picked this hotel because my flight landed late at night and I had another one early the next morning and it was very close to both airports.

The hotel was really quite old and a little dirty. Clean sheets and towels though, great staff really great staff very helpful, trust worthy, polite and courteous.

For the price of the hotel I expected more from the conditions the website has all the brand new photos on it. But I guess I paid for the service so I'm okay with that.

4/10

Poor

14 Sep 2014

Verified traveler

Disappointing service from the staff when i arrived. For a 'business' hotel the breakfast is too late and not good at all for out of town travelers.

Most people in town for business would not want and Indian based breakfast and certainly not one that starts late - i needed to be at a meeting before 9am and in Mumbai traffic that means leaving the hotel early.

8/10

Excellent

16 Oct 2013

Manoj Dixit

Good hotel but poor location

I was just there for sleep, nothing else. But I find it very annoying that there was no good medical store near the hotel. Also the Mumbai people were not good in general. But hotel good on an average.

6/10

Pleasant

06 Sep 2013

Verified traveler

Congested room
Stinking entrance. Area
Decent breakfast
Good location

10/10

Exceptional

05 Aug 2013

Verified traveler

wonderful place superb staff

it's one of the most wonderful stays I ever had... lovely rooms.... lovely food...and yes not to forget wonderful staff... beautiful service.... total value for money..

10/10

Exceptional

05 Jun 2013

Govind D

Value for money

Very clean rooms, hotel is on main road and close to airports.

6/10

Pleasant

02 Jun 2013

Nathan

OK for business travelers

This hotel is certainly meant for business travelers due to its close proximity to the airport. In terms of distance it is not too far from shopping districts, but the traffic makes the time of journey quite long. Definitely not for tourists.

Let's talk about the good first. The concept of the hotel is modern and contemporary. Rooms are nice and clean, though its open bathroom concept is something to seriously consider if you are rooming with a colleague. The beds are comfortable and the linen smells fresh. The laundry and pressing service is also good.

The cafe serves Indian and Western fare, though my opinion is that they are better at Indian fare rather than other dishes.

Now let's comment on the bad points. One sore point is the horrendous WIFI speed; it is slow and sometimes you can't even get connected. Not sure if it is a problem of the hotel router or the internet provider but they should seriously look into it since WIFI is a must-have option nowadays for travelers. There is no WIFI in the hotel cafe which is also inconvenient.

Secondly was the room air-conditioning which freezes up and becomes warm during day time, thus making it almost impossible to stay in the room in the afternoons. No air-con problems at night though.