Oriental Aster

10/10

Exceptional

02 Apr 2026

Dilipkumar

Location near airport. Rooms are nice and have a nice restaurant. Services are great. Offer free breakfast

Self

6/10

Pleasant

31 Mar 2026

Salman

Fine location, amenities nearby, good staff, could be cleaner

Self

10/10

Exceptional

22 Feb 2025

Nirmala

Good

8/10

Excellent

14 Jan 2025

Neha

Well located as close to hotel.
Staff helpful

Self

10/10

Exceptional

08 Jun 2024

David

Great location close to the airport and wonderful staff. Also, super-affordable room service! Had a great time staying here.

Leisure

6/10

Pleasant

16 Feb 2024

Komal

Good

Stay was comfortable, food was ok. But the room size is small for the cost of the room. Since the hotel is not on the main road, it is quiet, but the approach road is through a little small street with shops and vendors around. However, its near the airport and so was fine for a one day stay.

Business

10/10

Exceptional

27 Nov 2023

Jennifer

Property was basic but as expected for the price. Staff were helpful and location convenient for our trip. Would happily stay here again

Business_and_leisure

4/10

Poor

05 Oct 2023

Austin

Allow me to state that the staff here were excellent and very very helpful.
However, this is not somewhere where any westerner would want to stay.
The neighborhood is terrible and the hotel itself is in rough shape.
If you're transiting, stay at the Niranta hotel in the airport. If you have an extended stay in Mumbai, get a hotel in Navi Mumbai.
I've travelled extensively throughout India and can handle most places, but I couldn't wait to leave.

8/10

Excellent

02 Feb 2023

Ambar

Good hotel

Leisure

8/10

Excellent

18 Dec 2022

Natalie

Friendly and helpful staff

Leisure Family

10/10

Exceptional

18 Nov 2022

William

This was my first trip to Inida, and I am so glad we stayed at the Oriental Aster Hotel! The food was delicious and the room was extremely clean and comfortable. Kk took excellent care of us and made sure we knew where to go in Mumbai and for the rest of our trip in Goa. Thank you so much for making us feel welcome!

Leisure Partner

4/10

Poor

23 Oct 2022

Sumer

Not very clean, mosquitoes, torn and dirty bedsheets, not customer friendly, would say its a two or three star hotel

Leisure Self

10/10

Exceptional

20 Sep 2022

Satyendra

Nice Stay!

It was very nice and breakfast was excellent.

Friends_and_family Family

10/10

Exceptional

13 Dec 2021

SHISHIR

Clean place, excellent staff and delicious breakfast

Leisure Family

10/10

Exceptional

11 Nov 2021

Asma

Amazing

Absolutely amazing can’t fault the hotel mr kk was brilliant and so helpful

Friends_and_family Friends

10/10

Exceptional

13 Sep 2020

Arya

Bad service by receptionist

Service was not good they were asking to leaave the hotel early because they had taken another booking.. how can they take another booking if there is already a customer..really bad behavior by receiptionist..calling 5times in half n hour to leave the hotel

Partner

10/10

Exceptional

12 Mar 2020

Verified traveler

nice hotel in Mumbai

Good stay. K. K is very receiving and seems to have a passion to provide great hospitality. Hotel is good too.

Friends_and_family Family

6/10

Pleasant

04 Jan 2020

Verified traveler

Staff very good. Breakfast also good! I did booked for 3 people but room was so cozy!

Business_and_leisure Family

10/10

Exceptional

07 Jul 2019

Verified traveler

Very supportive and friendly staff.Rooms are quite impressive. service is exemplary

Leisure Partner

10/10

Exceptional

25 May 2019

Verified traveler

the front staff very friendly especially KK, very helpful

Leisure Family

6/10

Pleasant

11 Mar 2019

Verified traveler

Hot water upon request

Hot water need to request from receptionist.

10/10

Exceptional

27 Feb 2019

Verified traveler

Friendly helpful staff. Good bar and menu. Very convenient for airport

Leisure Family

4/10

Poor

29 Jan 2019

David

Near the Airport, the service is fine with nice people but especially the bathroom is really not good for the rate that we paid. Bedsheet and top sheet are pretty old. The breakfast is in an underground room without sunlight.

8/10

Excellent

04 Jan 2019

Kathleen

It is super close to the airport. A nice place to stay.

10/10

Exceptional

03 Dec 2018

Verified traveler

Staff is very friendly and accommodating. They helped me check in 2 hrs early and let me check out 2 hrs late as I was running late with my appointment.
Definitely recommend it!

8/10

Excellent

13 Nov 2018

Mohamed

Great hotel with good service. Ideal Location for Airport.

Partner

10/10

Exceptional

06 Oct 2018

Verified traveler

Really nice 😊

The food especially was amazing. Had n amazing n comfortable stay.

Partner

10/10

Exceptional

24 Sep 2018

Verified traveler

Nice value for money

Partner

10/10

Exceptional

12 Feb 2018

Soodhun

Very good

We have a good stay with family

Family

8/10

Excellent

02 Feb 2018

a

Nice basic hotel

Great hotel for transit as is very close to airport and they offer complimentary car service along with free wifi and breakfast which is the perfect package. Is clean and basic and met my needs. Staff pleasant and helpful. Will stay again in the future for transit needs. Has bright sign and is along a main road.

10/10

Exceptional

08 Jan 2018

Richard

Great service.

Welcomed with a drink. Eggs toast and tea for breakfast ... not so unusual, but how many hotels will do that at 03:45am?! And a free shuttle to the airport at 04:00 to boot. Highly recommended.

6/10

Pleasant

06 Dec 2017

Bharat Patel

Not bad, good reasonable hotel

Staff is good and helpful. Specially KK. Good bathroom and Shower. They definitely have to improve on Internet. Overall good hotel

8/10

Excellent

21 Aug 2017

Alexandra

Stayed at this hotel twice ( total of 5 nights) over the last month. It is a clean and safe place to stay. The staff are friendly and helpful, particularly Sanjit and KK. The breakfasts were simple but adequate, with a mix of Indian and western alternatives.

8/10

Excellent

01 Apr 2016

Verified traveler

Very staisfied

Pleasant stay and we were overall very satisfied with everything, location frinedliness of staff, clean hotel.

Partner

4/10

Poor

20 Mar 2016

Chandraprabha Vishwanund

Except the room we did not like anything else about this hotel. Had endless problems with tvremote n was neva solved for the 3days we were there. Food quality was poor. And tasteless food. Very small quantities. Food was not value for money. Had to request for bottled water on 2nd day. Was not supplied in room. Front desk personnel did not greet guests in the morning or afternoon . Just stared at us with not even a smile. Breakfast place was dirty in the morning when we had breakfast. Lady at breakfast place had torn shoes n creased clothes. Does not create a vry gud impression on the hotel. When we ordered stuff on the menu on sunday we were told ingredients we not available. Then why even have it on the menu. That made it very difficultto choose because it was a very limited menu.. not acceptable from a hotel restaurant. And something that really got to.me was tat when i ordered chicken tawa masala i only got 3 pieces of chicken and the rest was onion and pepper. If that was what i wanted i would hav ordered tat but it was a very deceiving dish. Even my husband ordered mutton dish n he also only got 3 pieces of mutton and a whole lot of onion or cabbage. More veg than meat. Definitely not value for money . Will definitely not return to this hotel or recommend it to anyone

Family

8/10

Excellent

13 Feb 2016

Surasri

Overnight Stay in Mumbai

Overall my stay was good. The hotel forgot to send a driver to pick me up, so I had to take a taxi. The taxi driver didn't know where the hotel was, even with the address I gave him. We eventually found it after the driver tried to get me to stay at the places he knew. The check-in staff were nice and welcoming and someone brought my luggage up and showed the room. The shower was probably the only bad thing about the room. The drain did not drain properly, so the whole bathroom was flooded. I had dinner at the hotel, and the food was amazing! Breakfast was included and it was Indian style breakfast, which was again amazing! The hotel did have a driver the next morning to send me to the airport.

6/10

Pleasant

21 Dec 2015

ray

Fine for short term stay handy to airport

Hotel is handy to Mumbai airport.. about 15-20 mins of drive without traffic. Staff is nice and helpful. Food in the restaurant is 'ok'. However, hotel location is in a clumsy road and rooms are very small. Attached bath is absolutely tiny. Bed linen in my room had stains. So, if its for a very short term stay near the airport and all you want is a room for the night, yes.. you can think of this hotel.

10/10

Exceptional

17 Nov 2015

Linda

Great transit hotel

Great as always. Perfect for transit stay. Close to airport with transfers - staff always there on arrival. Good restaurant food

Partner

10/10

Exceptional

03 May 2015

Kunal

Hotel close to juhu beach

The hotel is very good. The food quality is not very good but quantity is good.

10/10

Exceptional

21 Apr 2015

Ravi

Close to airport, great business hotel

Complimentary no fuzz airport pick up and drop. Exceptional bathroom cleanliness (although small). The shower water pressure was awesome! Air conditioning was top notch. Whoever is maintaining the A/C needs to be applauded. Great Indian complimentary breakfast buffet. Nothing to complain. Great staff and service. Well priced rooms. Wish them well!

2/10

Poor

31 Mar 2015

MOHAMMED

HORRIBLE PLACE TO STAY

THEY CHARGED ME EXTRA AT THE HOTEL...SERVICE WAS HORRIBLE AND HOTEL IS REALLY DIRTY...CUSTOMER SERVICE IS NEGATIVE....NEVER STAY AT THIS HOTEL EVER....IT IS A TOTAL WASTE. BAD LOCATION.

2/10

Poor

19 Mar 2015

avi

Late pickup from airport ... made us wait for 1 hr

Pickup was very late .. made us wait for 1 hour in airport. While we arrived at reception the account manager started tantrum that expedia didnt pay them.. so i had to run the payment again On my intl credit card

8/10

Excellent

12 Mar 2015

Verified traveler

Won me over

Neighborhood a bit scary (but safe) and I was apprehensive upon arrival--- but the staff is outstanding, restaurant excellent and airport pickup/drop off just fine, so for the price, is well worth it. Close to int'l airport which made for easy connects. No hair dryer in room but the brought one up.

6/10

Pleasant

22 Feb 2015

Chi

Hotel Stay for 9 Nights

Most of it was fine. The Front Desk Staff was very cooperative & friendly. Although, the Rooms Service was quite a disappointment as the operator was very rude at times and did not respond properly. Moreover, the calls for placing the orders were disconnected on the face even before the order was completed. The things as small as Ice Cubes are charged as well, and also there is no consistency as one day I was told that the ice was priced at INR 50++ and the second day I was told the price of the same is INR 60++, & when I rechecked, the person on the Room Service Operator insisted that the prices are revised. Later on, they checked for the same again and came back with the pricing of INR 50++. Additionally, there are only 2 small bottles that are provided in the Room Amenities on the daily basis & if we ask for the additional ones, they directly refuse saying that you have already got 2 for the day and you cannot get more of the same.

8/10

Excellent

31 Jan 2015

Moncy

Boutique Hotel hidden in middle of town.

We stayed here for a night for a quick Mumbai Trip with the family. The hotel had free airport shuttle service that came in handy with all the luggage that we had. The staff were extremely friendly, courteous, and helpful especially Akshay Kaul. He gave us suggestions for shopping, site seeing, and even spa treatment. I would recommend this hotel to everyone.

Family

10/10

Exceptional

21 Jan 2015

al

Nice n awesome

Evverything was wel organized... breakfast as well after hour

10/10

Exceptional

14 Jan 2015

GIRISH

enjoyable stay at Aster Oriental

Enjoyed stay. Good food at very reasonable prices. Good staff. The stay was uneventful as all parts of hotel stay was worked well

Family

10/10

Exceptional

10 Jan 2015

Maya

Comfortable.

Pick up from hotel and drop off at airport at 2.00 am in the morning was greatly apreciated.

10/10

Exceptional

26 Dec 2014

Verified traveler

Nice hotel with excellent service from the staff

The hotel staff is very nice and helpful. The transportation service was also amazing. Moreover, the food of the restaurant inside the hotel was awesome too.

2/10

Poor

21 Dec 2014

Verified traveler

Horrible stay

The shuttle was an hour late to pick me up from the airport. There were three hair dryers in the entire hotel. A hotel staff member knocked on my door around midnight to offer that I can use a hair dryer if I wanted to at that time then return it in half an hour. Who showers at midnight?

Family

10/10

Exceptional

15 Dec 2014

SD

Excellent hotel close to Mumbai airport

The hotel had sent a pick-up shuttle well in time for our arriving flight. The driver was waiting with a placard bearing our names. The hotel staff was extremely friendly and went out of the way to make our stay comfortable. The complimentary breakfast was good, sumptuous with a range of choices. Complimentary wi-fi connection was very useful.

2/10

Poor

09 Dec 2014

B

the hotel was terrible...

I had a terrible experience with this hotel, we stayed there twice in this thrip of 20 days to India. the bathroom was full of mould, i had to have showers at relatives houses. The wifi would often cut off, and the breakfast was poorly cooked. there is no room view from the hotel, because if u open the curtains you can see into someone else from room. our room was located near where the cleaner dump all the dirty stuff. I would go with it. I will be making an official complaints as hotels like this shouldn't exist. also its right next to the fish markets and nothing in the local area, you would have to get taxis or rickshaws every where. please pay little bit more and stay somewhere good.

10/10

Exceptional

02 Dec 2014

Don

Good Convenient Hotel, inexpensive.

Met on arrival in Domestic Terminal by courtesy car,
as planned. Hotel staff polite and friendly. Rooms could be a little small for some people, but for us, no problem. Room quiet, clean and comfortable, just as required after a flight, and before the next one back to London.

10/10

Exceptional

15 Nov 2014

Cynthia

Excellent stay - great value for the price

this was just an overnight stay between flights. Arrived in the middle of the night. Took over 30 minutes for the airport shuttle to arrive but on the return trip back to airport they were very prompt. Room was clean & comfortable. Front desk staff very helpful. Room clean and comfortable. Free breakfast the next morning was excellent and included a \"made to order\" omelet. I'd stay here again.

Family

8/10

Excellent

30 Oct 2014

Happy Camper

Overall very pleased.

We arrived to the Oriental Aster nearing 2am. I had arranged for a driver to pick us up at the airport however we couldnt find him amongst the people that were waiting for other passengers. We ended up taking a prepaid from the airport. Its true of what some of the other reviewers have said.. this hotel is not easy to find. However we found once we understood the area better we were able to direct all future cab drivers to the area without issues.

Hotel check-in was simple and quick. They did try to charge me for an extra person but i had already explained that i had paid for it through the booking and showed them my paperwork. Always carry your itinerary! The bell hop was very helpful and brought all our bags to the room. The extra bed that we received were cushions that were placed on the ground for an extra bed. I was sick out of my party of 3 and so the floor bed was fine for me. The bathroom was small. It was slightly difficult to maneuver inside of it and it was hot if the fan wasnt on. The bathroom wasnt entirely as clean as we had hoped for.

The area itself is a little sketchy at first as well as the hotel is down in the middle of a vendor street.

I have to admit, the hotel staff is what makes this hotel. We were greeted every morning and every evening. Everyone was very polite and respectful. The breakfast staff was quick! And the hotel restaurant was a great hit with us. By the end of the trip I was upset having to leave.

Family

10/10

Exceptional

27 Oct 2014

Michael Pereira

Enjoyed my stay at Oriental Aster and so did my whole family. The staff very helpful,obliging and professional.Def will recomend it to my friends and family.Value for the rates or should I say more than value.Very cheerful and helpful staff.Keep up d good work.

4/10

Poor

06 Oct 2014

Joby

AC was not working in the room. I couldn't sleep well whole night. Also i requested for 2 hour late check out, they told me that it will be charged.

6/10

Pleasant

02 Oct 2014

Hubert

Not worth it

During check-in the desk clerk wanted to charge my brother and his girlfriend for one night, because they wanted to leave the luggage in my room (they had flight for 4 hours). He said that the policy of the hotel prohibits these kind of actions, but what is funny, does not prohibits the guests. He couldn't explain the difference. After a quarrel, they graciously could enter my room.
There is only one guy (desk clerk) who is unpleasant and greedy, rest of them are friendly and they keep standards. Generally hotel was ok. The price is to high for the standards for sure, because of e.g. fungus on the walls, broken airconditioning or problems with hot water.
Restaurant is very nice - they have very good and tasty food.
Will I stay in the hotel one more time ? Not really.

Partner

10/10

Exceptional

20 Sep 2014

Jessie

Nice Hotel, close to Airport

I was travelling with my Aunt from UK. I had booked this hotel online after reading the reveiws.I must say I was very impressed. We stayed there for the first three nights. And on our way back we stayed for a night...
We were picked up from the Airport which was really helpful. Otherwise,I would not know the location. Some taxi and Auto drivers do not know exactly where the hotel is? So I had say its in JB nagar, also if you tell them that this hotel was known as Hotel Suresha previously.Some of them will know.
Hotel Manager Mr Stanley was very helpful and very caring. And all the staff at the front desk were nice and helpful too.The check in ind check out was very smooth and hassel free.
The rooms and bathroom was clean and tidy. Free wifi was a bonus. Breakfast was very good.
I would definitely Recommend this hotel.

8/10

Excellent

08 Sep 2014

Meena

Good hotel near both airports

We only stayed for two nights before our tour of India. We were picked up from the international airport and also were taken to the domestic airport. Location is good to visit Mumbai attractions. Food was good, variety of Indian and western dishes. Staff were polite and helpful. I would use it again as a stop by place when I visit India again.

Family

8/10

Excellent

28 Aug 2014

Joanne

Hotel for transit

Excellent hotel staff service ( Driver are ok ). Our booking include shuttle pickup and deliver, this part is OK. Hotel service and food are excellent, very hospitability. Room is old and small, ceiling is low too. I was for transit stay, only 8 hours, water tap is falling apart, I think they forget give compliment bottle water also. WIFI signal is good, include in room rate. Small hotel very close to international airport, neighborhood is very local area, basic living is avaliable.

6/10

Pleasant

07 Aug 2014

shona

Great hotel near the airport

We were picked up by a very courteous hotel representative at the domestic airport terminal. After a short drive, we reached the hotel and were welcomed with a refreshing mango/passion fruit drink. Our room, though small, was exactly what we needed. It was neat and clean. We had reserved a room here since we were transiting through Mumbai. The next morning we had an early morning flight to catch. The international airport was an even shorter drive away - about 10 minutes. Would definitely recommend a stay here.

2/10

Poor

02 Aug 2014

Pete

Nowhere near description of hotel!!

This is by far the worst hotel experience ive ever encountered especially in INDIA! first off no amenities no WiFi no flat screen which is all supposed to be there according to description. It was so bad that i only stayed for the first night as it was only a few hours anyhow and decided to walk out next morning to go stay at the Sahara star for remainder of my trip.

6/10

Pleasant

13 Jul 2014

sachin

you may not get same room you booked :(

. Propt airport pickup and close to airport. But i booked for king bed but got two single beds after lots of bargaining . bathroom taps were broken. High cost as compared to amenities.

8/10

Excellent

06 Jul 2014

Rad

Good, clean place to stay

It is a good, clean place near the international/domestic airport. We were given transport from the international airport and to the domestic airport next day. Breakfast was good.

6/10

Pleasant

24 Jun 2014

B

Good Hotel - convenient to the airport, but ...

Stayed one night in between flights. Nice room with all the amenities, very professional and helpful staff, but the stay was marred by a slight bathroom stench and failed airport pick-up. Since the hotel is out-of-the-way, the failed pickup meant that the cab driver first had to figure out where the hotel was (and the added expense, although relatively small was an unexpected inconvenience). The bathroom was clean, but there was a noticeable foul rotting smell from somewhere (probably the bathroom drain), that did not dissipate quickly or easily (affecting the overall experience). The room itself was clean, appeared new and well maintained. Free wireless was important. Breakfast was decent. If these two issues were dealt with, the hotel would be a very nice alternative to the name-brand hotels close to the airport.

8/10

Excellent

27 May 2014

Verified traveler

Close to domestic and international terminal at

Was Very convenient to airport was quite clean and the shuttle service is good

8/10

Excellent

03 May 2014

Linda

Great overnight stay close to airport

Friendly, courteous staff. Very clean room with comfy bed. Great food in the restaurant (excellent mutton rogan josh). Complimentary airport transfers. Would definately stay again.

Family

6/10

Pleasant

30 Apr 2014

Shiva

Some good, some bad

As advertised, rate included prompt pickup and return to the airport and free wi-fi in the room. Room was clean and AC worked well.

4/10

Poor

21 Apr 2014

Brenda

Bad hotel

The neiborhood was every dangerous, rooms not nice, AC didn't work properly, the staff was rude, and the price was very expensive for the hotel quality. Never stay there again

10/10

Exceptional

19 Apr 2014

feroz

Great value for money!

Its a really nice place to stay. i took the luxury room. Rooms were clean, everything was working fine. Service is good. Staff is polite. Food is nice too.Totally worth it! And the airport shuttle service was also superb!

8/10

Excellent

13 Apr 2014

Verified traveler

Complimentary Airport Shuttle

For stop overs in Mumbai, this package can't be beat. Comfortable rooms, decent breakfast and complimentary airport shuttle makes business travel easy.

8/10

Excellent

12 Apr 2014

promod

Nice hotel close to international airport

Very good experience I would like to stay here next time around

8/10

Excellent

31 Mar 2014

Mayfair

Great economic hotel in an average location

This property turned out to be way better than my expectation. The rooms are designed very tastefully and were absolutely Clean. The staff is very courteous and helpful. The food however is average and parking is very limited. But overall it's a very good hotel and absolutely economic.

6/10

Pleasant

31 Mar 2014

Verified traveler

Clean hotel close to international airport

This hotel is clean & affordable and was perfect for a few hours of sleep in between getting to Mumbai at 5:30pm and leaving the next morning at 5:30am. The hotel staff was friendly and accommodating. When we requested a shuttle at 4am they were happy to set that up, and even made us masala chai using bottled mineral water that early in the morning. I would definitely stay again for short stints in Mumbai.