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CASA BONITA HOTEL & LUXURY RESIDENCE
Oaxaca · Mexico
Calle Catalina 102 San Felipe Del AguaView location
8.8/10Excellent272 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort8.4/10 8.4
Condition9.2/10 9.2
Location6.8/10 6.8
Neighborhood7.6/10 7.6
Value10.0/10 10.0
Amenities9.2/10 9.2
See all ratings- Business hotels
- Hotels with spa
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About CASA BONITA HOTEL & LUXURY RESIDENCE
The hotel is located north of Oaxaca, just 20 minutes from the downtown area and 45 minutes from the airport. This small European-style hotel has classical features and comprises a total of 11 spacious guest rooms.
It addition to this it offers a business centre, wireless Internet access, large gardens, parking and safety deposit boxes. Non-smoking rooms are available. Medical service, a laundry and dry cleaning service, a babysitting service and a concierge are also available.
The spacious rooms are decorated and upholstered in European style and look out over the garden or patio. They are equipped with 2 double beds or 1 king-size bed, air conditioning, an alarm clock, bathroom amenities, a cable/satellite TV, Internet access and a hairdryer.
Heating, voicemail, a minibar, a make-up mirror, a safe, a shower/bathtub, smoke detectors, a fire system and a telephone also come as standard. Cots are available on request. The 'Gallery' restaurant serves up a range of regional and international cuisine and guests can enjoy a drink in the lobby bar.
Show less
Coming from Downtown:Take Pino Suárez street, then Nezahualcóyotls street. After San Felipe Avenue. Keep straight until Catalina street where you have to turn to your right. Hotel is immediately located.
With a stay at Casa Bonita Hotel & Luxury Residence in Oaxaca (San Felipe del Agua), you'll be within a 10-minute drive of Church of Santo Domingo de Guzmán and Zócalo.
This luxury hotel is 0.3 mi (0.5 km) from Amigos del Sol and 1.2 mi (1.9 km) from Loma del Pelado Trailhead. Make yourself at home in one of the 23 air-conditioned rooms featuring flat-screen televisions. Your Select Comfort bed comes with down comforters and premium bedding.
Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No elevators
Noise-free rooms not guaranteed
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 30
Pet max weight (per pet) in lb is 66
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
You need to know
- Pool access available from 8:00 AM to 9:00 PM.
- Children may not be eligible for complimentary breakfast.
- A car is not required for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Pet fee: MXN 900 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Amigos del Sol
0.6 km / 0.4 mi
Loma del Pelado Trailhead
2 km / 1.2 mi
Fountain of the Seven Regions
2.1 km / 1.3 mi
Calle Camino al Chilar Trailhead
2.3 km / 1.4 mi
Parque Comunal
2.4 km / 1.5 mi
Plaza Parque
2.5 km / 1.6 mi
Plaza Mazari
2.6 km / 1.6 mi
Ex-Convento de Santa Catalina
3.4 km / 2.1 mi
Benito Juarez National Park
3.4 km / 2.1 mi
Oaxaca Cultural Institute
3.5 km / 2.1 mi
El Llano Park
3.6 km / 2.2 mi
Templo de San Matías Jalatlaco
3.7 km / 2.3 mi
Andador de Macedonia Alcala
3.7 km / 2.3 mi
Panteón San Miguel
4.2 km / 2.6 mi
Sanchez Pascuas Market
4.2 km / 2.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2013
- Total number of rooms: 23
- Number of floors (main building): 2
- Number of floors (annexe): 2
- Double rooms: 6
- Junior suites: 15
- Suites: 2
- hotel
- American Express
- MasterCard
- Visa
- Visa Electrón
Show 77 more facilities & services
- City centre
- Airport
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Mobile phone coverage
- Wired Internet
- Wi-fi
- Local and international calls
- Car hireExtra charge
- Transfer service
- Secure parking
- Valet parkingExtra charge
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry service
- LaunderetteExtra charge
- Medical serviceExtra charge
- Babysitting serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Fireplace
- Smoke detector
- Hotel safe
- Shop
- Garden
- Terrace
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Private pool
- Café
- Bar
- Restaurant: 2
- Non-smoking area
- Smoking area
- Poolside snack bar
- Banquet hall
- Air conditioning in Restaurant
- Breakfast room
- Conference room
- Meeting room
- ProjectorExtra charge
- PrinterExtra charge
- PhotocopierExtra charge
- Business centreExtra charge
- Audio-visual equipment rentalExtra charge
- FaxExtra charge
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Outdoor heated pool: 1
- Children’s swimming area: 1
- Sun loungers
- TV lounge
- Nightclub
- Sauna
- Steam bath
- MassageExtra charge
- Spa treatments
- Hairdressing salon
- Beauty salonExtra charge
- Spa centreExtra charge
- Breakfast
- Continental breakfast
- Hot breakfast
- Breakfast a la carte
- À la carte lunch
- À la carte dinner
- Set menu dinner
- Deposit on arrival
- Identification card at arrival
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCASA BONITA HOTEL & LUXURY RESIDENCE
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE GARDEN VIEWJUNIOR SUITE • GARDEN VIEWJSU.GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCASA BONITA HOTEL & LUXURY RESIDENCE
JUNIOR SUITE GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: JSU.GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCASA BONITA HOTEL & LUXURY RESIDENCE
JUNIOR SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCASA BONITA HOTEL & LUXURY RESIDENCE
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE TWO DOUBLE BEDSJUNIOR SUITE • TWO DOUBLE BEDSJSU.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCASA BONITA HOTEL & LUXURY RESIDENCE
JUNIOR SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: JSU.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCASA BONITA HOTEL & LUXURY RESIDENCE
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCASA BONITA HOTEL & LUXURY RESIDENCE
SUITE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCASA BONITA HOTEL & LUXURY RESIDENCE
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE POOL VIEWSUITE • POOL VIEWSUI.VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCASA BONITA HOTEL & LUXURY RESIDENCE
SUITE POOL VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 35 m²DBL.PI
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Hydro-massage bath
- Pay movies
- Alarm clock
- Toiletries
- Make-up mirror
- Cable TV
- Bathroom
Show all 18 amenities
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Minibar
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Terrace
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCASA BONITA HOTEL & LUXURY RESIDENCE
DOUBLE PREMIUM
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PI
Room amenities
- Wake-up service
- Hydro-massage bath
- Pay movies
- Alarm clock
- Toiletries
- Make-up mirror
- Cable TV
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Minibar
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Terrace
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BEDSUI.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCASA BONITA HOTEL & LUXURY RESIDENCE
SUITE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCASA BONITA HOTEL & LUXURY RESIDENCE
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCASA BONITA HOTEL & LUXURY RESIDENCE
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE TWO DOUBLE BEDSSUITE • DELUXE TWO DOUBLE BEDSSUI.2D-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCASA BONITA HOTEL & LUXURY RESIDENCE
SUITE DELUXE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCASA BONITA HOTEL & LUXURY RESIDENCE
DOUBLE PREMIUM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE GARDEN VIEWSUITE • DELUXE GARDEN VIEWSUI.DX-GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCASA BONITA HOTEL & LUXURY RESIDENCE
SUITE DELUXE GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIORSUITE • SUPERIORSUI.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCASA BONITA HOTEL & LUXURY RESIDENCE
SUITE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCASA BONITA HOTEL & LUXURY RESIDENCE
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
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QUADRUPLE STANDARD
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
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DOUBLE DELUXE KING BED
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Room GARDEN VIEWRoom • GARDEN VIEWROO.GV
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Guest reviews
What other guests saying about CASA BONITA HOTEL & LUXURY RESIDENCE
100
reviews shown
jimmy william
Love the room love the food,loved the taxi services loved the plac
Salvador
This place was beautiful, a bit far from city center but kinda worth it because it was quiet and peaceful. The staff mostly spoke Spanish but those who did speak English were good and everyone was very welcoming and friendly. This place far exceeded my expectations.
Adrian
Wonderful little hotel with amazing personnel!
Flo
The hotel was fine but I cut my stay early and left after one night because it’s impossible to sleep. There is a nightclub on site that plays music loudly until 3am. I can’t undertake why they have this - completely goes against the hotels positioning as a luxury boutique relaxing experience. Management refused to given me a refund for the night I didn’t stay. The gym and spas is also non existent (two treadmills in a tiny room) and the service is as basic.
bryant
If there was an airport shuttle, no one made me aware of it at the hotel. Other than that i have no complaints. The staff was very accommodating.
Ludmila
I mostly come to this hotel for spa treatments. The girls who give you the treatments are very good and they make you super happy and relaxed. Before the treatments you can have either sauna or steam room. I highly recommend body wrap but other massages are also very good
The rooms, some are smaller some bigger, but all rather nice
Breakfast is fine, simple
As to dinner, we could not get any. No menú no wine list waiters confused and untrained. We waited for a couple minutes and left for a real restaurant in downtown
I will still come back, soon, for the spa, but dinner eslewhere
The rooms, some are smaller some bigger, but all rather nice
Breakfast is fine, simple
As to dinner, we could not get any. No menú no wine list waiters confused and untrained. We waited for a couple minutes and left for a real restaurant in downtown
I will still come back, soon, for the spa, but dinner eslewhere
Lysa
Clean. Comfortable. Pleasant staff and restaurant.
Michael Egelund
Very nice and quite place 3-4 km from the center of Oaxaca. The staff was amazing all the Way and gave the best service
Colin
Rooms were beautiful and comfortable. All the staff was friendly and helpful.
Jose
Muy amables y buen servicio
Claudia
Very nice
Glenn
Our room was always well taking care of. Housekeeping was fantastic. Staff was super helpful and spoke English when they had a chance to with us. We will be back.
Ana Lilia
El lugar está espectacular súper limpio y bonito pero el desayuno incluido solo es huevo revuelto con algo extra como jamón, tocino , etc y eso no me encantó.
Carlos
We had an excellent experience at the hotel. The staff is very good at keeping up with the property. You can tell that everybody takes pride in their job. Top of the line.
Victor
Servicio exelente, comodidad y buena comida en el restaurant. Regresaria una vez mas.
Ronnie Ira
The service was great. The food is excellent, too. The room and bathroom were comfortable. The swimming pool is small and the water chilly. Good massage. The karaoke bar can get loud late at night. In the end was a little pricey.
Ludmila
We enjoyed our stay a lot. The grounds are very lovely with beautiful plants, and at the time we visited decorated for the holiday including an extensive art exhibit of which we purchased two pieces. The building is a beautiful mansion in good condition. The pool is on a smaller side but lovely. We took spa treatments every morning, and these were excellent. Other than a small and beautiful sauna, there are no other spa elements such as pools or hamams. The dining anreas are lovely but we only had breakfasts, no dinners. Unfortunately we had no chance to visit their underground bar that also hosts karaoke. Our suite was lovely and comfortable. We intend to visit again.
Felipe
Freindy and cordial service. Very professional
Claudia
More friendly at front desk guest
Asainti
Great hotel, great staff, safe location
Verified traveler
Old world charm just outside Centro.
A pretty place, well tended A/c remote is old school and so a little spotty. The hotel did its best to help. Rooms are old fashioned but comfortable enough. Breakfast with the room is plain and limited but the service was excellent and the menu offerings are quite nice. Near a bus into Centro, so a good alternative at an affordable price. Nice bar as well. I’ll stay there again.
Daniel
The restaurant was something else
Elvia
The staff was really accommodating, we arrive tired and earlier, they were really good.
Ana
Excelente lugar, está a 10 mins en auto del Centro, recomendable para una estancia tranquila y en una zona residencial.
Carla
The hotel was very clean, staff were nice all the time, food and drinks were really good and the complimentary ride to downtown Oaxaca was very convenient for our group.
Josie
Not luxury at all.
So, so disappointed in our stay. Over promised, under delivered hugely. Had high expectations.
Michael
I stayed at the Casa Bonita for two nights during my visit to Oaxaca. When I arrived at 9:30 PM, I was told that the restaurant is still open, and they have room service. The front desk was particularly helpful in helping arrange taxis and my 4 AM trip to the airport.
Gregory L
The staff went out of their way to make sure that they could do everything to make our stay pleasant
Property itself needs updates. Soiled stained sheets should he discarded and replaced.
Broken tiles and build up around the pool should be maintained.
Provide updates and keep visitors informed about numbers to dial for services
Do not advertise spa services if most of the time there is no one there.
Property itself needs updates. Soiled stained sheets should he discarded and replaced.
Broken tiles and build up around the pool should be maintained.
Provide updates and keep visitors informed about numbers to dial for services
Do not advertise spa services if most of the time there is no one there.
Josue
El hotel está en excelentes condiciones, muy bonito y muy cómodo. Sin embargo el broche de oro fue la atención y excelente actitud de servicio del personal. La comida deliciosa. Ampliamente recomendable.
Verified traveler
Faltó Limpieza
En general el servicio de limpieza muy malo .
En la recepción no saben responder nada
En la recepción no saben responder nada
Thelma Sumirey
El hotel es bonito, limpio. El desayuno esta incluido pero solo consta de dos huevos , cafe y te solamente. el pan hay que pagarlo aparte. Esta a 16 minutos del centro , 41 del aeropuerto. Tienen servicio de transporte pero para el aeropuerto hay que pagarlo aparte, y para ir al centro hay que hacer turnos y puede que aveces si te llevén y muchas otras NO. En cuanto al servicio al cliente en el front desk puedo resaltar a Eduardo y el desayuno a Nicolas y Carmen , el resto necesita un entrenamiento para tratar un poco mas amable a los huéspedes ...... La piscina necesita mantenimiento , el agua se ve un poco turbia y exageradamente fría.
Fernando
Very quiet and relaxing stay.
Room #3 was too small
Room #3 was too small
stephen
Very accommodating to the needs of shuttle pick up and drop off.
Griselda
Staff went above and beyond making our stay a pleasant and unic experience. Everything was great, food was amazing, garden was beautiful, I have no negative remarks but being greatful for such an amazing treatment.
Raving to Itandehui, amazing!! Such a caring lovely lady whom kindly helped me at taking care of my mom wound. Overall, everyone at the hotel make us feel welcome and we left happy for choosing Casa Bonita.
Raving to Itandehui, amazing!! Such a caring lovely lady whom kindly helped me at taking care of my mom wound. Overall, everyone at the hotel make us feel welcome and we left happy for choosing Casa Bonita.
Jorge
Great breakfast
Everybody was so kind
Everybody was so kind
Adalberto
Almost perfect
Hotel is very nice, the food is great !!!! Be sure to visit the Spa while you are there. The staff at the bar is very friendly.
The only issue I had was the AC in my room only worked the first 2 days then it stopped blowing cold air. i reported it 3 times but only got checked once with no help.
The only issue I had was the AC in my room only worked the first 2 days then it stopped blowing cold air. i reported it 3 times but only got checked once with no help.
Felix
Un hotel lindo, solo que lejos del centro de Oaxaca, está como a 20min. Los colchones un poco incómodos al colchón le daría un 8. Hotel agradable alberca pequeña… zona muy tranquila y agradable. Comida buena. El baño recomiendo remodelar….
Vianka
Loved this property.
Janet
Staff was very cordial and accommodating, the hotel driver went out of his way to provide us everything we needed, the restaurant crew was very professional and pleasant
Ruth
I liked the place very pretty and antiquish. I only didnt like how far away from center of oaxaca it was. Too many topes to pass to get there. Other than that i loved it.
Lucy
Great customer service!
Glenn
The Hotel is avg at best. I attempted to book a massage apparently one time slot of availability. If a peacefull night sleep is important to you, do not stay on the exterior first floor as you can hear everything from the patio bar not to mention exterior lighting stays on until midnight (no black out curtains) As the hotel sits it's not worth $200 plus a night. The beds are old shower had sitting water yada yada. The property has some character but no views no energy. The manager avoided any interaction with us the entire time. At min a greeting would be nice after all you are in the people business lol This property lacks in most all other areas. Service was what it should be. Until next time Oaxaca. At $100 a night I might be able to recommend this hotel but @$200 plus it's a hard no for us.
Ruth
A beautiful property- a hidden escape amongst the business of Oaxaca. Highly recommend.
arturo
Nice location and safe. Very clean and comfortable
MahadevaPrakash
Very nice service
Keith
Wonderful stay
Outstanding staff. Proactive, responsive and professional.
Lucy
Nice property, however far away fro
Everything. Advertised spa, but was when tried to book they could not find anyone for a facial, message, steam room was broken. Pool was ice cold. In the evening they had fire
Pits and heaters, but this only used them
For events. Rooms by far are standard rooms not luxury.
Everything. Advertised spa, but was when tried to book they could not find anyone for a facial, message, steam room was broken. Pool was ice cold. In the evening they had fire
Pits and heaters, but this only used them
For events. Rooms by far are standard rooms not luxury.
eddie
Queridos amigos,
Espero que este mensaje los encuentre bien. Perdón por haberme tomado un poco de tiempo para escribirles estas palabras tan sinceras. Tan pronto como regresamos, fue directo al trabajo... la triste realidad.
Quiero agradecer a cada uno de ustedes en Casa Bonita por hacer que nuestra primera experiencia en Oaxaca fuera mágica e inolvidable. Su amabilidad y calidez dejaron una huella imborrable en nosotros.
Al equipo de recepción:
Manuel, eres un anfitrión maravilloso: amable, auténtico y muy conocedor. Gracias por las recomendaciones de libros y por ayudarnos siempre que pudiste. Estefanía, fuiste tan dulce y servicial, incluso en las horas más tempranas. Mil gracias por encargarte de las flores de último momento. Y Mariana, gracias por tu apoyo y cuidado el último día cuando me lastimé la nariz.
Al increíble equipo de meseros:
Carmen, gracias por recomendarnos esos platillos espectaculares y por recibirnos con tanta calidez todos los días. Nicolás, Jacob y Javier, muchísimas gracias por preparar algunos de los mejores cócteles que he probado—¡la Mezcalina es ahora mi bebida favorita! Su atención, sus sonrisas y su hospitalidad hicieron que nos sintiéramos como en casa cada vez que comíamos con ustedes.
Al equipo de Bar Le Musique:
Kevin, agradezco de corazón tus recomendaciones de comida, mercados y eventos. ¡El restaurante de tlayuda...
All my words did not fit but thank you all from the bottom of our hearts for your kindness and customer service.
Espero que este mensaje los encuentre bien. Perdón por haberme tomado un poco de tiempo para escribirles estas palabras tan sinceras. Tan pronto como regresamos, fue directo al trabajo... la triste realidad.
Quiero agradecer a cada uno de ustedes en Casa Bonita por hacer que nuestra primera experiencia en Oaxaca fuera mágica e inolvidable. Su amabilidad y calidez dejaron una huella imborrable en nosotros.
Al equipo de recepción:
Manuel, eres un anfitrión maravilloso: amable, auténtico y muy conocedor. Gracias por las recomendaciones de libros y por ayudarnos siempre que pudiste. Estefanía, fuiste tan dulce y servicial, incluso en las horas más tempranas. Mil gracias por encargarte de las flores de último momento. Y Mariana, gracias por tu apoyo y cuidado el último día cuando me lastimé la nariz.
Al increíble equipo de meseros:
Carmen, gracias por recomendarnos esos platillos espectaculares y por recibirnos con tanta calidez todos los días. Nicolás, Jacob y Javier, muchísimas gracias por preparar algunos de los mejores cócteles que he probado—¡la Mezcalina es ahora mi bebida favorita! Su atención, sus sonrisas y su hospitalidad hicieron que nos sintiéramos como en casa cada vez que comíamos con ustedes.
Al equipo de Bar Le Musique:
Kevin, agradezco de corazón tus recomendaciones de comida, mercados y eventos. ¡El restaurante de tlayuda...
All my words did not fit but thank you all from the bottom of our hearts for your kindness and customer service.
Edna
It was an amazing experience
The place is neat , beautiful and very comfortable
The service is wonderful
The food is delicious
Personnel very friendly
We had a wonderful experience and highly recommend it
The place is neat , beautiful and very comfortable
The service is wonderful
The food is delicious
Personnel very friendly
We had a wonderful experience and highly recommend it
Guadalupe
Excellent service. We enjoyed our stay very much:)
Hugo
It’s a colonial type hotel it’s not your hotel chain, great service, traditional food, great pool , bar, etc . It’s not close to shopping mall but hotel people can call a safe taxi, family friendly place
Wendy
Tranquil oasis with great food, service and lovely spa.
erica
It is clean and food is good. however, is so far from downtown and it was hard to get a taxi some dyas.
Marco
El hotel está bonito, muy limpio y relativamente cerca del centro pero la habitación que nos asignaron (15) está pegada al restaurante y el ruido fue muy molesto. Comienzan a mover sillas, mesas, platos, ruido de cocina etc desde las 5:30am y en la noche igual se escucha el movimiento del restaurante aproximadamente hasta las 11:30-12. Tienen alberca pero no la tienen con calefacción todo el tiempo por lo que si quieres usarla deberás avisar unas 3-4 horas antes para que esté a una temperatura aceptable (en época de frío es imposible meterse si está fría). Desconozco si en las otras habitaciones se escucha ruido todo el tiempo pero para nosotros si fue un desacierto pues no logramos descansar.
Robert
Very quiet
EDSON
Great stay
It was a great experience. They have a karaoke bar. My stay was during the weekend but I couldn’t hear any noise.
The restaurant is great as well as the room service.
Very clean and very Friendly staff.
I would definitely stay again at this hotel.
The restaurant is great as well as the room service.
Very clean and very Friendly staff.
I would definitely stay again at this hotel.
ryan y.
Great property and courteous staff. Quiet neighborhood north of Oaxaca's Center. Also it was very child friendly. Would definitely stay here again.
Sara
Beautiful view dining area amazing service from staff
JOSE OMAR R
Recomendable al 100%
Excelente, el lugar y la atención es de lo mejor.
Erika
The hotel staff was very friendly, polite, and helpful to provide information about the area. Additionally there was convenient taxi transportation services arranged by the hotel staff. Our stay was very enjoyable.
Alma
What I didn’t like was that I was not given the room that I had paid for upon arrival. I also didn’t like that the waiter blew his nose in the dining area while we were having breakfast. I observed that he continued to serve without washing his hands.
Elias
Property is ok. Food is very good and at fair prices. Most of the satff is friendly, but there is always this one person that nows NOTHING about the hospitality philosophy and makes your stay a bit harsh ... You are about a 15 min drive away from downtown. Hotel assures and advertises a parking lot, which they do not have. This was issue for us and made our stay have a dark rice. There is no elevator, Rooms are not so big nor spacy. This makes them sort of small and with limited storaging space. Rooms have all interior view; this makes them a bit noisy and with cero outside view. Their internet connection is very, very unstable and unreliable, something that today becomes a terrible deal for all of us as guests. I offered to pay with AMEX, and they requested another card/FORM OF PAYMENT ( Visa / MC ) since they did not like guests paying with AMEX ... OVERRALL RESUME: Give it a try and decide for yourself what you think about this hotel. In my case, next time I am in OAXACA, I will try some other options ...
Myra
A hidden gem in the hills near Oaxaca!
The staff at Casa Bonita was so helpful , warm and welcoming. No detail was overlooked. The hotel was so accommodating that there was never a reason to leave its beautiful grounds. The spa service was dreamy! The complimentary breakfast was gourmet, so delicious! There is even a bar on the grounds!
Gene
Very nice boutique hotel located outside of the center. Nice grounds, cute room. Shuttle service is available. Taxi ride to the center only 100 pesos($5).
Super easy check in and check out.
Super easy check in and check out.
Verified traveler
The staff was wonderful. The room clean. Property well maintained.
Norma
This is not only a beautiful hotel, their hospitality, food and service was excellent.
Charles
Lovely People. Nice Hotel
Located in a residential area,15 minutes from City Central Oaxaca. Howver, they do have a free shuttle to take you there. Had to switch rooms because the A/C in the first room did not work properly. Second room was comfortable. Decorating is a bit weird--everything is purple and the mermaid murals are something else. Mainly Mexican tourists stay there. We had some language problems because many of the staff do not speak Spanish and we do not speak English. Food was good except for the complimentary breakfast which was disappointing. Also, many of the items on the menu are tradional Oaxaca which were reluctant to try. The people were extremely nice.
Verified traveler
It is a nice hotel with friendly, helpful staff. Food was very good.
The only problem is that it its not near the zocalo
The only problem is that it its not near the zocalo
Craig
Wonderful hotel, great staff, had a wonderful stay
Bren
Great staff, were very accommodating and helpful, a few things I wished we knew ahead of time. The shuttle from/to airport is not free and though your breakfasts are part of your stay (free) if you tip the server (a must) and then right that tip amount on the receipt, they will charge you that cost at the end again (not a huge deal, but should've been mentioned prior too). The pool was great, but a little confused on if we could bring our own drinks to the area, versus having to buy from the bar... but overall stay was awesome! Would stay here again, now that we are aware of the small items.
IGC
Nice Hotel but...
We had 3 rooms, on one day 2 of the rooms when we arrived from our day activities were undone, next the same with the other room. Staff unable to assume responsability, just kept saying they were short of room cleaning staff. To expensive for that kind of service.
Hanna
Friendly, helpful staff.
Loved the comfort, shuttle service, food, spa, pool, etc. Can't think of anything missing!
Donna
Boutique hotel outside city center
My husband and I went to Oaxaca with another couple for Day of the Dead celebrations. Hotel was great with comfy rooms, great food, good location and friendly staff. They provided shuttle transportation to the city center and arranged tours that were reasonably priced. I’d definite go back!
Rafael
Not a good value for your money.
Good service and great attitude from hotel personnel. Not centric and far from downtown and popular restaurants.
Wanda
A winner boutique hotel.
Well trained staff; excellent restaurant; located in a safe residential neighborhood and a bit of a distance into historic district.
I & B
Boutique Hotel in a residential neighborhood
Cass Bonita is located in a residential neighborhood approximately 15 minutes by car from the city. The hotel provides a shuttle until 5 pm. We arranged an airport pickup and drop off and were charged a reasonable fee. We were upgraded at no charge to a bigger room with our own balcony. It's a very comfortable and extremely clean place to stay. We couldn't be happier with the customer service we received. The entire staff was very nice and we felt that they truly appreciated our business. The restaurant on the property was great. Our stay included a continental breakfast but we had other options off the menu. The food was delicious. We would highly recommend Casa Bonita for anyone traveling to Oaxaca. Thank you Francisco and the entire staff for making our trip enjoyable.
Bev
Serenity
Casa Bonita is just a short distance from the Zocala. They provide free van service to the Zocala area with only about a 20-30 minute notice. The trip takes about 5-10 minutes. The hotel is beautiful, recently remodeled and expanded. They treat you as an honored guest and are very friendly. I kept telling my husband that it would be a beautiful setting for a small wedding. I especially enjoyed the outdoor dining area with it's chandeliers, music and beautiful service. There are many areas to sit outside and just enjoy the peace and quiet. A very nice place to relax after all the excitement of the zocala and after going on the various tours available in Oaxaca.
Sergio
good but overstated
The hotel is not 10 min far from downtown.
This is not a luxury hotel
The breakfast quality is low. We did not want to take the risk for having lunch or dinner.
However, provides a good cost-benefit ratio.
There is no architecture consistency.
This is not a luxury hotel
The breakfast quality is low. We did not want to take the risk for having lunch or dinner.
However, provides a good cost-benefit ratio.
There is no architecture consistency.
Verified traveler
fresh and pleasant,out of town
My sister and I werent sure how it would work out to be outside of Oaxaca since we didnt have a car, but we were very happy with our choice.The fresher air and quiet were very welcome. Delightful breakfasts in the garden. Taxis were very reasonable and buses run every 10 to 20 minutes from a block away (super cheap) and take about 15 minutes to the center of town. We were there for the Day of the Dead celebration -- very lovely and intimate in the cemetary of San Felipe, just 2 blocks from the hotel .The hotel's main areas' decor lacks typical Mexican charm, but the bedrooms are pleasant ,spacious and very clean. Best of all was the smiling , helpful service.
pedro
georgeous hotel. increible casa
hermosa mansion. excelente servicio..increible lugar. Great stay, great place...do recommend!
Francisco Javier Ávila
Excelente hotel, con espacios muy bonitos y acogedores. La calidad en relación con el precio es justa, cumpliendo con las expectativas.
Jose Francisco
Habitación cómoda y porciones grandes en el restaurante. Algunas algo elevadas en el precio
Erasmo
Habitación limpia y ordenada, y personal muy atento.
Sinaí
Ok
Ezequiel
Muy bonito hotel y el staff amenk
Elizabeth
El lugar hermoso, atención cinco estrellas, el PERO fue el internet. Los chicos me ayudaron pero nunca tuve señal al 100%
Cuando me pregunten en donde en Oaxaca , será con ustedes. Gracias
Cuando me pregunten en donde en Oaxaca , será con ustedes. Gracias
Ma Guadalupe
La comida excelente, la habitación excelente, la alberca calientita con clima, excelente ! Recepción excelente, servicio de restaurante excelente !
JORGE ALONSO
Fue una grata experiencia, superó nuestra expectativa. El estilo del hotel nos pareció fantástico. Excelente cuidado en todas las áreas comunes y un diseño en general muy atento al lujo. La comida es fantástica y los precios me parecen acorde. Dos únicos detalles: las cortinas y algunos detalles de habitación que se han descuidado ligeramente. El wifi no me llegaba bien y estable a la habitación. Volveré con gusto
Erika
Muy bonito hotel limpio y bien ubicado , muy bien trato al huésped!
Lo único que no me gustó es que no tienen buena señal de internet fuera de eso todo ok
Lo único que no me gustó es que no tienen buena señal de internet fuera de eso todo ok
Paulina
Bien
Martha
El hotel está muy bonito, limpio y la habitación espaciosa.
La cama muy cómoda pero el aire acondicionado no funcionaba muy bien y hacía calor soportable para dormir.
El desayuno muy rico y si lo recomiendo.
Considerar que está lejos del centro.
La cama muy cómoda pero el aire acondicionado no funcionaba muy bien y hacía calor soportable para dormir.
El desayuno muy rico y si lo recomiendo.
Considerar que está lejos del centro.
Cristhian
Excelente trato y mucha limpieza
DAVID ARMANDO
.
Edgar
Buen lugar
fernando
Si todo muy bien, aunque solo tuve la oportunidad de hospedarme con uds por falta de tiempo
Jorge
Buenas noches , tarde en poner mi reseña esperando que se resolviera la situación que vivimos en el hotel .
Rente 5 habitaciones, el hotel es muy bonito , pero al arreglar la habitación abrieron la caja fuerte y nos robaron dinero , reporte ala recepción y no tuvimos respuesta , al segundo día al acércame al recepción, notamos que otro huésped español! estaba reportando que en su habitación le había sustraído dinero de su caja fuerte y fue en ese momento cuando solicitamos hablar con la gerente para la devolución del dinero sustraído(robado) de la caja fuerte, la cual nos hizo sentir que le estábamos mintiendo y que era imposible ya que confiaba en toda su gente, nos solicitaron que metiéramos un oficio , y que al día siguiente llegaría un abogado para resolver el tema que entraría el seguro , el cual nunca apareció! Tenemos videos donde varios huéspedes estábamos reclamando y nos comentaron que nos contactarían y hasta el momento nada ! Creemos que la gerencia y la recepción estaban deacuerdo , ya que cuando se reportó el incidente lo anotaron y cuando le solicitamos al siguiente turno de la recepción , no se encontró ninguna anotación.
En fin una desagradable experiencia y cero empatía con los huéspedes !
Ojalá con esta reseña encontremos otros huéspedes con la misma problemática y nos unamos para una denuncia grupal , ya que no fue poco el dinero que sustrajeron
La gerencia y los propietarios no les interesó en lo absoluto!
Rente 5 habitaciones, el hotel es muy bonito , pero al arreglar la habitación abrieron la caja fuerte y nos robaron dinero , reporte ala recepción y no tuvimos respuesta , al segundo día al acércame al recepción, notamos que otro huésped español! estaba reportando que en su habitación le había sustraído dinero de su caja fuerte y fue en ese momento cuando solicitamos hablar con la gerente para la devolución del dinero sustraído(robado) de la caja fuerte, la cual nos hizo sentir que le estábamos mintiendo y que era imposible ya que confiaba en toda su gente, nos solicitaron que metiéramos un oficio , y que al día siguiente llegaría un abogado para resolver el tema que entraría el seguro , el cual nunca apareció! Tenemos videos donde varios huéspedes estábamos reclamando y nos comentaron que nos contactarían y hasta el momento nada ! Creemos que la gerencia y la recepción estaban deacuerdo , ya que cuando se reportó el incidente lo anotaron y cuando le solicitamos al siguiente turno de la recepción , no se encontró ninguna anotación.
En fin una desagradable experiencia y cero empatía con los huéspedes !
Ojalá con esta reseña encontremos otros huéspedes con la misma problemática y nos unamos para una denuncia grupal , ya que no fue poco el dinero que sustrajeron
La gerencia y los propietarios no les interesó en lo absoluto!
EDUARDO
Bueno
Fanni
The service at breakfast was poor. We had to wait at least half an hour for the coffee every morning, even though breakfast was included in our booking for most items we had to pay separately like fruit juice, bagels, or pancake. This is not what I expect when I have booked a luxury hotel, including breakfast I expect a luxury breakfast.
Jette Toft
A
Kaili
El lugar me encantó , por comentarios de otras personas que se quedaron en otros lugares sin duda esta fue la mejor opción
Solo el café del desayuno al estar en Oaxaca pensaría que sería más rico , ojalá lo cambien
Solo el café del desayuno al estar en Oaxaca pensaría que sería más rico , ojalá lo cambien
Location & surroundings
CASA BONITA HOTEL & LUXURY RESIDENCE
Calle Catalina 102 San Felipe Del Agua, Oaxaca, Mexico
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CASA BONITA HOTEL & LUXURY RESIDENCE
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