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Los Pilares Hotel

Oaxaca · Mexico

Curtidurias 721-AView location

9.4/10Excellent495 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.0/109.0
Condition9.4/109.4
Location8.0/108.0
Neighborhood8.8/108.8
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Los Pilares Hotel

Nestled in the heart of Oaxaca Centro, Los Pilares Hotel offers a charming Baroque experience. Enjoy a refreshing dip in the outdoor pool, unwind on the terrace, or savor a delicious cooked-to-order breakfast at the on-site coffee shop. The hotel provides complimentary Wi-Fi, concierge services, and a 24-hour front desk.

Each of the 15 guestrooms is individually decorated and equipped with cable programming and private bathrooms featuring rainfall showerheads.

Los Pilares Hotel is conveniently located a short walk from the Oaxaca Ethnobotanical Garden and the Church of Santo Domingo de Guzman, making it an ideal base for exploring the city's cultural treasures.

Read more about this hotelShow less

Located in Oaxaca (Oaxaca Centro), Los Pilares Hotel is within a 10-minute walk of Church of Santo Domingo de Guzmán and Oaxaca Ethnobotanical Garden. This hotel is 0.8 mi (1.3 km) from Oaxaca Textile Museum and 0.9 mi (1.5 km) from Oaxaca Cathedral.

Make yourself at home in one of the 15 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and safes, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Children not allowed Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available

Important information

  • You need to know
    • Children 18 years old and younger are not permitted at this property.
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in is available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: MXN 500 per room (one-way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Templo de San Matías Jalatlaco 0.3 km / 0.2 mi
Panteón San Miguel 0.4 km / 0.2 mi
El Llano Park 0.4 km / 0.2 mi
Museo Filatelia (MUFI) 0.6 km / 0.4 mi
Merced Market 0.6 km / 0.4 mi
Church of Santo Domingo de Guzmán 0.7 km / 0.4 mi
Oaxaca Ethnobotanical Garden 0.7 km / 0.4 mi
Quetzalli Gallery 0.7 km / 0.4 mi
Post Mortem Chapel 0.7 km / 0.4 mi
Panuelito Garden 0.7 km / 0.4 mi
Museo de las Culturas de Oaxaca 0.8 km / 0.5 mi
Jardín Etnobotánico 0.8 km / 0.5 mi
Centro Fotografico Alvarez Bravo 0.8 km / 0.5 mi
Venustiano Carranza Sports Complex 0.8 km / 0.5 mi
Oaxaca Regional Museum 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 15
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Bellboy service
  • Terrace
Show 12 more facilities & services
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Outdoor freshwater pool
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Los Pilares Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Los Pilares Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Los Pilares Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Los Pilares Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable11 photos

    Los Pilares Hotel

    DOUBLE KING SIZE BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Internet access
    • TV
    • Direct dial telephone
    • Housekeeping
    • Towel menu
    • Cable TV
    • Bathroom: 10
    • Shower: 20
    • Hairdryer
    • Toiletries
    • Safe
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Los Pilares Hotel

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Los Pilares Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Los Pilares Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Los Pilares Hotel

9.4
Excellent
495 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.0 /10
Condition
9.4 /10
Location
8.0 /10
Neighborhood
8.8 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
04 Jul 2026
Jairo
This hotel might look like a bad idea from outside because it doesn’t look very appealing but once you enter that door you’ll be in awe of how beautiful and majestic this place is a big plus is the location right in Jalatlaco and walking distance to all mayor places. Thank you to the girls (all of them) at the front desk for the hospitality and would definitely be back.
Partner
10/10
Exceptional
08 May 2026
Daisy
Location was great, everyone there was friendly, and the rooms are very clean.
10/10
Exceptional
18 Apr 2026
Juan Manuel
Highly recommended on many levels. Staff was very helpful and attentive full of smiles. Room always clean and several extra touches to make you feel special!
Partner
10/10
Exceptional
07 Apr 2026
Luz Araceli
Clean rooms, Perfect location, near shops and restaurants.
Friends
10/10
Exceptional
02 Apr 2026
Amelia
Beautiful
Friends
10/10
Exceptional
15 Mar 2026
Maria
Lovely staff the restaurant upstairs is lovely as well!
Self
8/10
Excellent
13 Mar 2026
joanne
They provide breakfast (delicious croissant) and a coffee. And also an afternoon tea. The bar/restaurant sadly closed at 2pm - it would have been nice to be able to have a drink before going out. The rooms open onto an internal courtyard, and ours only had a window right onto the main corridor. However this meant it was cool - but a bit dark for me. The hotel is in a lovely arty area, and a short walk to the main town areas.
Partner
10/10
Exceptional
28 Feb 2026
Charlotte
We loved our stay at Los Pilares. The location is perfect, just outside the old part of town and a very quiet location (with an amazing cafe just down the road!). The staff were very friendly and helpful, and the hotel itself was beautiful, so much lush greenery throughout the common areas and the rooms also beautifully decorated.
Partner
6/10
Pleasant
17 Feb 2026
Richard
Great Location in Barrio de Jalatlaco. Wonderful staff. Clean rooms. But the hot water slowly fluctated between scalding hot to cold. With a head full of shampoo lather, one shouldn't have to wait for a period of 2 - 3 minutes of cold water to pass in order to rinse. This is the only reason for my low rating.
Partner
10/10
Exceptional
01 Feb 2026
Gary
Very clean and great staff. Wonderful little 2nd floor pool area with very comfortable cushioned seating. What a great location, so close to so many fun restaurants and bars as well as many shops.
Leisure Partner
10/10
Exceptional
28 Jan 2026
Jeremy
Great hotel
10/10
Exceptional
22 Jan 2026
Richard
Very clean room and friendly staff.
8/10
Excellent
13 Jan 2026
Elliot
Lovely vibe, great quiet location. Great service
Leisure Partner
10/10
Exceptional
13 Jan 2026
Ashley
Friendly staff clean room and overall hotel
Staff was helpful with all our needs and questions and booked us a cab ride to the airport when we departed
Leisure Partner
10/10
Exceptional
26 Dec 2025
Richard
Staff was very friendly and helpful. Rooms were clean and the bed was comfortable. Plants and vegetation in the courtyard and upstairs open areas are amazing. I would stay there again.
10/10
Exceptional
21 Dec 2025
Juliana
Happy staycation!!!

Very nice staff, beautiful room , super clean and private atmosphere. I highly recommend this place!
Business_and_leisure Partner
10/10
Exceptional
20 Dec 2025
sheila
Lots of excellent food, shopping, sight seeing, SO friendly
Leisure Friends
10/10
Exceptional
16 Dec 2025
Robert
Great accommodation
Leisure Partner
8/10
Excellent
15 Dec 2025
Kerry
Wonderful staff which is the overall experience in Oaxaca and Mexico. If noise bothers you make sure to secure a room on lower level. If hard. Beds bother you get a double not a king. The king beds are rock hard. The doubles are slightly softer. Great location
Leisure Self
10/10
Exceptional
08 Dec 2025
Laurie
Please install hot water circulation pumps to reduce wasted water when waiting for hot water to reach the tap or shower. Here is an example : https://www.tacocomfort.com/residential-solutions/domestic-hot-water/
Leisure Family
10/10
Exceptional
02 Dec 2025
Rick
love this hotel. nice rooms, great restaurant, good location.
8/10
Excellent
02 Dec 2025
kerry
Lower level rooms are much quieter. King beds are rock hard, doubles are a little more comfortable. Get ear plugs if you get an upper room. Hot water spotty. Staff are super nice and welcoming which is very much the Oaxacan experience. They are all very friendly and welcome people.
Leisure Self
10/10
Exceptional
30 Nov 2025
Claudia


We had an amazing stay here! The location in Jalatlalco is perfect—close to everything but still quiet enough to relax. The whole place is clean, and comfortable.
The staff was so friendly and helpful, from the front desk to the housekeeping team to the restaurant crew. They made sure we had everything we needed and were always happy to help.
Overall, just a really comfortable, easy, and enjoyable stay. We would definitely come back.
Friends_and_family Family
10/10
Exceptional
12 Nov 2025
Lily
From the moment we arrived until the time we checked out, the service at Los Pilares was truly exceptional. The level of care and personalized attention transformed our stay from enjoyable to truly extraordinary. It was truly five-star. Every staff member, from the reception desk to housekeeping, was incredibly warm, attentive, and professional. They anticipated my needs without being asked and handled every request promptly and with genuine charm and smiles. The level of care and personalized attention elevated this hotel to a truly exceptional experience. I'm eager to return to Oaxaca just for the hospitality!
Friends_and_family Family
10/10
Exceptional
11 Nov 2025
susan
Lovely room, fantastic staff
Leisure Family
10/10
Exceptional
31 Oct 2025
Julia
Gran
10/10
Exceptional
30 Oct 2025
Jen
Wonderful location, amazing staff, gorgeous terrace and lovely rooms
10/10
Exceptional
23 Oct 2025
Bianca
Everything was phenomenal from the moment we arrived. Service is 10/10. Anything you need they are there. Food service to your room, taxi ready when you need, courtesy wake up call. Daily bread, tea, alcohol in the courtyard. Beautifully decorated and rooms spotless.
Leisure Friends
10/10
Exceptional
20 Oct 2025
Andrea
Beautiful property with great staff and service. The food upstairs was amazing as well.
Leisure Friends
10/10
Exceptional
16 Oct 2025
Violeta V
Good location, beautiful property excellent Staff, clean room
Leisure Self
10/10
Exceptional
08 Oct 2025
Raquel
Omg best staff service, room very clean and new all tj3 installation
10/10
Exceptional
07 Oct 2025
Mariana
Clean room, excellent staff and lots of shops/food close by!
10/10
Exceptional
03 Sep 2025
Patricia
Very lovely hotel. Friendly and helpful staff. The staff at the restaurant was amazing! We’ll definitely come back.
Leisure
10/10
Exceptional
25 Jul 2025
Charlotte

Perfect boutique hotel!

Los Pilares was perfect -- close enough to everything near the center, but far enough away that it was peaceful and quiet. I loved the ability to take a dip in the pool or grab food at the rooftop restaurant. Would definitely stay here again!
Friends_and_family Friends
6/10
Pleasant
22 Jun 2025
Nadim
Good location away from crowds but walkable to where everything is happening and nice outdoor terrace. One major negative though, the Wifi never worked and there isn’t celular signal in bedroom, so WiFi is a must. Staff tried to help but they had no idea how to fix it, even though they are friendly didn’t think they were qualified to deal with stuff like this. A/c in bedroom was directly in front of the bed so you would freeze at night, we tried moving the fan but there was no way.
Leisure Partner
6/10
Pleasant
17 Jun 2025
Lisa
My stay was enjoyable, however, the Hotel is grossly overpriced. What was not appreciated was the fact there wasn't even free coffee offered in the morning. I would expect at least coffee / pastries for the price I paid. My room was clean...and the shower was difficult to figure out how to use. I really like this Hotel, it's just super over priced.
Leisure Self
10/10
Exceptional
06 Apr 2025
Mary
While the hotel is beautiful and comfortable, the best thing about the hotel are the staff. Each one was very welcoming, helpful and friendly. We would highly recommend staying here!
Leisure Friends
10/10
Exceptional
30 Mar 2025
Gabrielle
Beautiful property with amazing staff!!!
Leisure Partner
10/10
Exceptional
28 Mar 2025
Dr. Beth
The boutique hotel was lovely, but what made the stay so enjoyable was the wonderful and friendly staff...also the incredible fresh and delicious food :)
Leisure Partner
8/10
Excellent
22 Mar 2025
Shaun
Place was great! Staff amazing and rooms were clean and comfortable. I found price to be a little high though
10/10
Exceptional
17 Mar 2025
Debra
Really great location and nice rooms my only disappointment was dirty hot tub and a very cold pool also restaurant and bar was closed most of the time,
Business_and_leisure Friends
10/10
Exceptional
16 Mar 2025
Meaghan
Los Pilares was our oasis in Oaxaca to relax and unwind after walking and eating our way through the city. The upstairs terrace was perfect for staying out of the heat, and the rooms were spotless. I’d recommend this hotel for anyone and we’ll definitely return. The area of Jalatlaco is an incredible area for walking around cafe and gallery hopping.
Leisure Partner
10/10
Exceptional
24 Feb 2025
Jeffrey
Great staff. Loved being on the top floor (rooftop) with the restaurant and sitting area right there.
10/10
Exceptional
21 Feb 2025
Matilda
Pretty, boutique hotel - great location and lovely breakfast.

Staff very friendly.
Partner
10/10
Exceptional
09 Feb 2025
Leotie
With hand painted decor and and well maintained gardens Los Palardes has the feel of a hidden paradise. The rooftop restaurant has a very uplifting feel. The staff is very helpful and attentive.
10/10
Exceptional
02 Feb 2025
Erica
Would definitely stay there again. Beautiful property.
Leisure Family
4/10
Poor
27 Jan 2025
Brian Fraser
The reviews prior to our stay are very misleading. While the entrance and rooftop gave a fantastic first impression, the experience quickly turned sour.

The rooms all face a central courtyard which amplifies every sound from within the hotel and the street. The lack of soundproofing, with merely a door full of gaps and single-glazed windows, means noise is unavoidable and at times amplified . Our first night was disrupted by a live band in the property next door which played until 2am, with no intervention or apology from the hotel management, leaving us severely sleep-deprived for our early morning plans.

Our room was a disappointment, the bed, advertised as a double was an obvious small double and short, (I am 6 ft and my feet were hanging over the edge). Within the room we could hear every footstep around the hotel the bathroom window was a shutter therefore we could here everything from the busy street and a generator (or something) kicked in at 6 am with a huge bang which would wake up the heaviest of sleepers.

The thin glass of the window and door leading to the courtyard gave no privacy, as we could hear every whisper and footstep of our neighbours.

One thing I would like noted is that the staff working in the restaurant on the rooftop were lovely and attentive. It is a shame the other staff were not.

Overall, I'm confused by the high ratings; this is one of the noisiest and least private hotels I have encountered. I recommend avoiding it if you value your sleep.
Leisure Partner
8/10
Excellent
20 Jan 2025
Mario
Property was in a great area close to everything. However, the front desk young lady was rude.
Leisure Friends
8/10
Excellent
02 Jan 2025
Corby
Lovely and helpful staff.
8/10
Excellent
28 Dec 2024
Matthew Patrick
Very clean. Limited services. Inconvenient location
Leisure Partner
10/10
Exceptional
15 Dec 2024
christopher
Everything was delightful
Leisure Partner
10/10
Exceptional
29 Nov 2024
Michael
Beautiful property, in a great location, Staff are exceptional. Made you feel that you were in a larger, much more expensive hotel. Highly recommend
Leisure Partner
10/10
Exceptional
29 Nov 2024
Susanne Jean
It was a safe mostly quiet place tucked away in a sweet neighborhood. The courtyard is beautiful with lots of plants and areas to relax. The restaurant and little pool amd
Leisure Partner
10/10
Exceptional
29 Nov 2024
Maria

Love Los Pilares!

Our second time at this hotel, and really, it felt like being with family. We love this place, a little jewel walking distance to the town center, and to great eateries nearby.
Friends_and_family Friends
10/10
Exceptional
25 Nov 2024
David
Lovely property with clean basic rooms. Rooms surround a courtyard like area on the main floor and a covered area on the second floor where there is a fantastic restaurant (the food, service and ambiance were all great) and a small pool and lounging area. Hotel was a perfect place to have as a base for walking the tourist areas of Oaxaca and accessing transportation for attractions farther away. The staff in the hotel are wonderful, friendly and helpful. The room was quickly and thoroughly cleaned every day, and the front desk team was always available to lend a hand and provide guidance. If I was asked for one thing that would have made my stay more enjoyable, I would suggest that the plumbing be upgraded to ensure hot water in the shower would come more quickly and remain at a stable temperature; however, this was just a minor annoyance. Would recommend to anyone looking for clean, accessible and basic accommodations with fantastic service and food.
Leisure Self
10/10
Exceptional
18 Nov 2024
Todd
Great location.

Con:
Noise. Banging.
Leisure Partner
10/10
Exceptional
07 Nov 2024
Verified traveler

Staff

It was amazing and staff was very friendly and personable.
Partner
10/10
Exceptional
07 Nov 2024
Chris
The AC made alot of noise and we experienced a power outage during our stay.
Leisure Friends
10/10
Exceptional
17 Oct 2024
riba
Great hotel, with excellent service, and very clean. The veranda and swimming pool in the second floor are beautiful. My only concern was the WiFi service inside my bedroom. Is not located in downtown but close enough to walk, and the taxi ride is 10 minutes long. It is in a safe neighborhood with restaurants, art shops, and fun stores around it. I recommend Los Pilares hotel.
Leisure
8/10
Excellent
14 Oct 2024
Kajal

Good stay

Nice hotel, room is not sound proof but was beautiful and clean. Staff is courteous. The restaurant serves fantastic Shakshuka eggs.
The courtyard space is beautiful and so is the rooftop jacuzzi.
The neighborhood is safe and walkable. Very close to the beautiful Santo Domingo church.
Friends_and_family Family
10/10
Exceptional
09 Oct 2024
Luis
The property is wonderful, clean, and conveniently located. All the staff members were helpful and friendly. Highly recommend this hotel, it was a great experience. Would definitely stay again.
Leisure Partner
10/10
Exceptional
24 Sep 2024
Jo
Beautiful property, great restaurant and location. Walkable to many galleries. Friendly, knowledgeable staff and helpful staff. Defiantly would recommend it.
Leisure Partner
10/10
Exceptional
22 Sep 2024
Lauro
Amazing hotel very convenient, centrally located to various places of interest. Quiet, the cafe makes a fabulous margaritas con mezcal.
Leisure Self
10/10
Exceptional
13 Sep 2024
Kahlee
The rooms were lovely and it felt like you were in Mexico. The outdoor courtyard was beautiful and the rooftop pool was refreshing to cool off but there wasn’t always shade. The area is filled with restaurants and the streets are covered in artwork. Great hotel and great location.
Partner
10/10
Exceptional
30 Aug 2024
Lindsay
Great hotel! A short walk to the centro. The pool and lounge areas were wonderful. Unfortunately my husband and I got sick while on this trip but the staff spoke good English and were great about directing us to a pharmacy. A perfect place to stay!
Partner
10/10
Exceptional
28 Aug 2024
Lisa
Felt really taken care of. 15 min walk from center, but lots of local cafes and restaurants nearby as well. Would definitely stay here again.
10/10
Exceptional
29 Jul 2024
DEYANIRA
Very friendly
10/10
Exceptional
03 Jul 2024
Natalie
This hotel was beautiful and so clean . The staff was super friendly and attentive . 10 out of 10
Leisure Family
10/10
Exceptional
24 Jun 2024
Augusto c
The hotel was great, clean and comfortable. The personnel was very welcoming and friendly. Always providing us with great service and suggesting touristy spots to visit and restaurants to eat at. It was a great experience staying at this hotel.
Business_and_leisure Partner
10/10
Exceptional
13 May 2024
Eliana
Excellent customer service! Highly recommended.
Leisure Family
10/10
Exceptional
03 May 2024
Lauren
Beautiful space! Great & affordable food for breakfast and lunch, super nice and helpful staff, nice (if small) pool area. Overall, we loved our stay here
Leisure Partner
10/10
Exceptional
11 Apr 2024
Mark

Oaxaca’s Gem

A 12 room boutique hotel with everything you’d want. Service is exquisite. Food in upper, open air floor marvelous. Room like an old world European style. Easy walking to and from to a beautiful center city. Price was right as well. The middle seating section of the lobby is beautiful with the open air roof and bevy of plants.
Partner
10/10
Exceptional
10 Apr 2024
Mark

Oaxaca’s Gem

A 12 room boutique hotel with everything you’d want. Service is exquisite. Food in upper, open air floor marvelous. Room like an old world European style. Easy walking to and from to a beautiful Oaxacan center city. Price was right as well. The middle seating section of the lobby is beautiful with the open air roof and bevy of plants.
Partner
10/10
Exceptional
10 Apr 2024
Toniya
The staff were exceptionally helpful & cheerful! Andreas was our consistent wait staff upstairs at the restaurant & started off each day perfectly with his generous nature. Great neighborhood & an easy walk into downtown’s museums & food scene, I’d love to return for many more holidays.
Leisure Family
10/10
Exceptional
07 Apr 2024
Mako
We had an amazing stay. Couldn’t ask for a better experience.
10/10
Exceptional
30 Mar 2024
Ruben Esteban
The hotel was was super clean, with beautiful patios on both levels, plenty of seats and the most beautiful potted plants throughout the property. Minisplits in the rooms. Rooms are limited, only 14. Staff were great! Especially Adrian the bartender, made the most beautiful and tasty mezcal drinks. And Roque our waiter was very attentive. All staff are very polite and helpful. Highly recommended. Walking distance to dining, shopping and site seeing. Small pool and hot tub available. Quiet and Secured.
Leisure Family
10/10
Exceptional
27 Mar 2024
David
Great hotel, perfect location and helpful staff. Would highly recommend
Partner
10/10
Exceptional
18 Mar 2024
kristine
My husband and I had a wonderful week in Oaxaca. The hotel was perfect with friendly staff and good food and drink options. The pool was great for recharging in the late afternoon. We had a rental and parking was also free & secure.
Leisure Partner
10/10
Exceptional
22 Feb 2024
Pauline
Highly recommended
Leisure Partner
8/10
Excellent
31 Jan 2024
Edward
nice part of town, great service, had an episode of no hot water but they did get right on it and fixed it. Kind of a weird layout for rooms but once you get past that, there was nothing negative experienced other than a little bit of notice in the open areas. Overall very nice. I'd say it is a B kind of place. There's much worse you could do and a little better you could do. Good value.
Leisure Friends
8/10
Excellent
30 Dec 2023
Betsy
Property overall is beautiful ,,
Leisure Family
10/10
Exceptional
22 Dec 2023
Vicky
Los Pilares is a great hotel located in a beautiful zone with close proximity to the city center.
The hotel's staff were very professional and friendly. They made sure that we had everything that we needed every day of our stay and were available for any questions we had.
Leisure Family
10/10
Exceptional
19 Dec 2023
Verified traveler
Loved the location! Restaurant and terrace are lovely. Rooms are comfortable and clean.
Self
10/10
Exceptional
30 Nov 2023
Jenepher
Any staff member that I interacted with seemed not only well suited for their job, but thoughtful, kind and hard working. The neighborhood is truly not far from the center of Oaxaca, but is far enough to have creative, unique shops and eateries which feel far away from the more “touristy” Center of the City. Notes for next time…don’t turn off the master electric switch in your room at night if you want your devices to charge…ps: their filtered water (in the bottle in your room or on your table) tastes better than out water at home…
Leisure Family
6/10
Pleasant
29 Nov 2023
Omar
Room too close to lobby. Window curtains not dark enough. Rooftop pool and furniture needs a make over. Furniture was worn out and dirty.
Leisure Partner
10/10
Exceptional
08 Nov 2023
Kristin
Lovely place to stay. Jalatlaca is a great and colorful community. Chris and all the staff at hotel were very nice and helpful. Will definitely stay there again!!
Leisure Friends
10/10
Exceptional
07 Nov 2023
Isaiah
Beautiful place and plenty of places to eat near by.
Leisure Partner
10/10
Exceptional
05 Nov 2023
Dasha
We loved the place. Very pretty, clean, and the staff were super nice and helpful with everything we needed. We came to stay here for The Day of the Dead festival. Everything was walkable distance. It was about 15 minute walk to the center and all the festivities. It was nice not being right in the center because there was so much traffic in the center but very close to it at the same time. The hotel itself very pretty. The staff helped us arrange transportation from the airport and to the airport and other sites to see. We would stay here agian
Leisure Friends
10/10
Exceptional
31 Oct 2023
Ingrid
Nice decor in the rooms. Many plants, roof terrace.
Great and friendly service. They helped me with booking tours and with my Airline when I got delayed on my way home.
Leisure Self
6/10
Pleasant
24 Sep 2023
Josh
Air conditioner started leaking. They did accomidate us with an other room. Also
6/10
Pleasant
24 Jul 2023
Verified traveler

All that glitters . . .

Beautiful and clean hotel, fabulous front-desk staff, but because the room is on courtyard, it can be noisy especially when the restaurant is open. And why aren’t the gorgeous curtains backed with black-out fabric? Desperate for an afternoon nap but impossible. Tiny points: I am 5’3” and both the towel hook and the curtain pulls were way to high and out of reach. Felt it was designed for Lebron James (pace Lebron). And please leave sealed water bottles—-not water in an open bottle, no matter how attractive. And a coffeemaker would have been appreciated. Felt more attention overall given to appearance than guest comfort. For the price, wouldn’t return.
Self
4/10
Poor
16 Jul 2023
Claudia
Jacuzzi Jets were not working well. Additionally, notification excessive chlorine was not relayed to guest. As a result, guest hair was damaged.
Leisure Family
10/10
Exceptional
12 Jul 2023
Jennifer
The staff was wonderful, the hotel was beautiful, the food was delicious and we could easily walk to points of interest.
Leisure Family
10/10
Exceptional
22 Jun 2023
Christopher Frank
Very friendly and helpful staff. The arrival welcome was great. Everything explained and demonstrated in detail from location of stores and restos nearby to recommendations to how to adjust the air conditioning and lights and which way to turn the knobs for hot water. All with humor and grace. The place is beautiful.
Leisure Partner
10/10
Exceptional
06 Jun 2023
Jose
This hotel is located within walking distance of coffee shops, and restaurants. The staff is very attentive and polite and room service is great. I really enjoyed the hotel having a terrace with restaurant services and bar.
It would be an even better experience if the room had a small fridge for beverages etc.
10/10
Exceptional
10 May 2023
Romina
Highly recommend this hotel! It is located just blocks out side the center, but the short distance provides a quiet retreat from the busy center. Rooms and bedding were very clean and the staff helpful. I came back after midnight some nights and there was a bell to ring to be allowed entry. Felt super safe. Very close to many breakfast and dinner options as well as shops. I plan on returning for my next stay!
Leisure Self
10/10
Exceptional
29 Mar 2023
Martha
I really enjoyed staying at Los Pilares because it is a beautiful building; my room was comfortable and the bed excellent; the rooftop garden and restaurant were lovely, and staff were very pleasant and helpful. My biggest problem was that mostly I couldn’t get the water to be hot. This greatly affects my willingness to get into the shower. I much prefer old local buildings like this one to a standard could-be-anywhere hotel when I travel and choose them if available. I know this means not having everything American-perfect. But hot water is really pretty essential. I still give it a top rating, but wistfully yearn for that water.
Leisure
10/10
Exceptional
28 Mar 2023
Joanne
We loved Los Pilares. The staff were so kind and helpful. Room was thoroughly cleaned every day. We only ate breakfast there once, it was simple and tasty. Really appreciated the bottles of water available 24/7. AC worked fine. We loved the top floor room and used the pool at the end of long hot days exploring. The upper terrace and all its plants and birds- amazing. It was a quiet and great refuge to return to in the evening.
Leisure Family
10/10
Exceptional
23 Mar 2023
Ana
All staff was very friendly and accommodating. The property was charming, I felt like I was staying in someones beautiful hacienda.
Leisure Friends
10/10
Exceptional
19 Mar 2023
Belinda
Beautiful clean and quiet! Lovely upstairs patio dining and great walking location to historic stone paved colorful streets. Absolute stay while in Oaxaca.
Leisure Partner

Location & surroundings

Los Pilares Hotel
Curtidurias 721-A, Oaxaca, Mexico

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Los Pilares Hotel

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