Victoria Oaxaca

Mexico , Oaxaca
OAXACA, International Road Km 545
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100 reviews shown

10/10

Exceptional

31 May 2026

Roy

Excellent

Family_with_children

10/10

Exceptional

24 May 2026

German Santiago

It's was nice

Partner

10/10

Exceptional

02 May 2026

Neyra

I love this hotel because is away from the chaos of the city and at the same time is just 10 min away walking distance from the main plaza ! The staff are always there to help with a smile and the food is delicious at the restaurant! This is my second time here and I definitely will come back !

Family

6/10

Pleasant

17 Apr 2026

saul

The rooms in the 4 area were to small

Friends

6/10

Pleasant

09 Apr 2026

Mary Maclaine

Staff were amazing! Very helpful and friendly.
Location is good.
Room was cleaned and made everyday.
Having outdoor pool is great, but it can use some updating. Tiles are falling apart.
Location is good.Close enough to walk to the centre or a quick taxi ride (only cost 80 pesos).
Some areas definitely need refurbishment especially floor tiles in bathroom and mosquito screen in the room. We had to use bug spray bed time.
Restaurant is good. Love the food we chose.the waiting staff just amazing

Family_with_children

10/10

Exceptional

06 Apr 2026

fernando i

Excellent service 😍😍

Friends_and_family Friends

8/10

Excellent

04 Apr 2026

HECTOR

Acceso muy complicado

Family

10/10

Exceptional

24 Mar 2026

Oscar

Spacious, comfortable, and exactly what you want after a long day. The rooms feel open and well-designed, and everything is super clean.

The staff really makes the difference, friendly, attentive, and always ready to help without overdoing it.

Overall, a solid stay that just gets it right. Would definitely come back.

Family

10/10

Exceptional

09 Mar 2026

Barbara

I have stayed here many times in the past. We often stay closer to Alcala if we are traveling with people who want to shop and do sight seeing activities every day. But for a relaxing, stress free time in Oaxaca there is nothing like being a little separated from the bustling downtown, elevated above the city with panoramic views, a great bar, restaurant, room and pool service, and easy parking.

Partner

8/10

Excellent

06 Mar 2026

Sue-Anne

I loved my 5 night stay at the Hotel Victoria. Staff was lovely, responsive and helpful. The rooms were cleaned daily. The old world charm and the grounds were wonderful. The pool is big and beautiful and chilly at this time of year but swimmable on gorgeous grounds.
The only reason that I don’t have more 5 star ratings is because the building is old and it’s so challenging in this climate to keep up a property of this size and to keep it affordable.
I first had a room with an old moldy bathroom but I requested a room change and received it the same day with a cleaner bathroom. All of which I appreciate.
Breakfast daily in the restaurant was a great way to start the day and to end the day at the the bar was great.

Friends

10/10

Exceptional

05 Mar 2026

Johana

We had a great stay at this hotel. The view from our room overlooking the city was incredible and definitely one of the highlights of our visit.

The only inconvenience was that the bathtub drain did not work very well, so the water took a while to go down. Aside from that, everything was very good.

Partner

4/10

Poor

01 Mar 2026

RICHARD

Rooms are neglected. Shower are clogged up and flood the bathroom. Coffee makers don’t work or make null flavored coffee. Expensive for what you pay for.

Self

8/10

Excellent

26 Feb 2026

Yexica

I like the hotel very nice garden.

10/10

Exceptional

26 Feb 2026

Daniel

Very helpful staff. They really tried to help me find my lost phone. Very friendly to foreign travelers. Awesome Mexican breakfast.

10/10

Exceptional

23 Feb 2026

Glenn

What makes this tell my favorite are two things: one is the beautiful outdoor large swimming pool; and the other is the great view and the peaceful setting and it's only a 15 to 20 minute walk down into the center. Thursday through Saturday nights they also have live music at the bar which also has a great view.

6/10

Pleasant

22 Feb 2026

RICHARD

Room had a clogged and dirty shower head so we asked ti be changed. Carpet quite dirty and old. Restaurant and bell boys have great attitude and helpful. The reception service is awful!! Pool was freezing. I will seek other options if visiting Oaxaca.

Partner

10/10

Exceptional

17 Feb 2026

Megan

Everything was amazing. We sgayed here as our hotel, plus the wedding and reception was here. The staff was all friendly and courteous. Everything was clean and available when we needed it. I can't say enough good things about the hotel.

Partner

10/10

Exceptional

15 Feb 2026

Karen

The hotel was spotless, the staff was delightful.

Leisure

8/10

Excellent

26 Jan 2026

stefan

staff as usual very friendly and helpfull
nice location large property

Leisure Family

6/10

Pleasant

23 Jan 2026

Allison

Beds were very hard and shower would not drain properly which made it unsanitary. Staff were very friendly.

Leisure Partner

10/10

Exceptional

22 Jan 2026

Gloria

The grounds are amazing, the rooms are dated and need to be renovated.

Leisure Partner

8/10

Excellent

22 Jan 2026

James

Nice view, staff was very good. Food was good. We had a great stay.

8/10

Excellent

22 Jan 2026

Janice

Clean, older room. Good bed with very hard pillows. Nice towels. The restaurant is good but some of the staff are very nice and friendly and some are not as service oriented. Food is very good and the presentation is nice.

10/10

Exceptional

14 Jan 2026

Sandy

Had read some other lackluster reviews, but so glad we stayed at Hotel Victoria. We loved our double superior room with full windows and balcony. The grounds and pool area were well maintained, the room was spotless, the food in the restaurant was excellent, and all the staff were so friendly and attentive. A great way to start our month of travels in Oaxaca! Many thanks!

Leisure Partner

8/10

Excellent

14 Jan 2026

Eric

Country-club style grounds on a terraced hillside with ample parking. Large room.

Leisure Family

10/10

Exceptional

10 Jan 2026

roberto

Clean areas all around. Polite staff and clean rooms.
Parking was near the room, pool was cold for my own taste but that would depend on the time of the year you go, I went in January so it was to be expected.
Traveling near the zocalo was very easy.
There is no shops near by since the hotel is on a hillside so get your stuff before you get there. Overall I love the hotel and I would stay there again.

Leisure Family_with_children

8/10

Excellent

08 Jan 2026

Edy

I think the Hotel Victoria is a grand older hotel that needs a facelift such as new carpeting. The staff are fantastic and the property has a beautiful pool and view. Their food could definitely be improved. Their room service food was better than the restaurant.

Leisure Self

8/10

Excellent

07 Jan 2026

Gloria

The grounds are beautifully maintained! The rooms need serious renovations; very dated, although the beds and pillows are really comfortable. The king room needs more electrical outlets and electrical appliances need upgrading throughout.

Leisure Partner

6/10

Pleasant

05 Jan 2026

Erik

The room was very spacious and the location is less busy than what you would get downtown, but heavily dated. AC won't work and several hazards around the rooms such as nails coming out of the ground or walls. Views are great but rooms are priced similar to higher end hotels in downtown.
The restaurant has good quality options but overall service is very slow.amd messy at times.
They have a shuttle to downtown and may have other services not properly advertised nor notified by staff so make sure you ask around. A taxi to and from downtown is around 100 mxn from this property

Leisure Family

8/10

Excellent

03 Jan 2026

Maria

If I had qualified based on the treatment during check-in only, my first impression was very bad because they told me if I had booked directly instead of using the platform, we would have been able to give rate options. Later, during the stay the experience was excellent treatment in the restaurant, high quality fpod, spacious room and quiet atmosphere, it made us feel comfortable. The hotel has a convenient location, walk distance to Oaxsca center, and private bus transportation.

Leisure Friends

10/10

Exceptional

15 Dec 2025

Marianela

Huge room, clean, and good price.

8/10

Excellent

01 Dec 2025

HAN

The hotel is a little bit outdated.The facility is limited. The area is not easy to walk.

Leisure Family

8/10

Excellent

27 Nov 2025

rodolfo

Hotel is good, clean and good service, location is complicated

10/10

Exceptional

20 Nov 2025

Luis

Good value and location.

Friends_and_family Friends

10/10

Exceptional

17 Nov 2025

Marcia

Very good

8/10

Excellent

14 Nov 2025

Irma

Carpet was dirty. There was a nail that pertruded from the carpet that injured my 8 year old. Other than that it was ok.

Business_and_leisure Family_with_children

8/10

Excellent

07 Nov 2025

David

Good breakfast at the restaurant. Nice setting. Friendly front desk staff.

Leisure Friends

10/10

Exceptional

30 Oct 2025

Cesar Antonio Carlos

Good

Leisure Family

6/10

Pleasant

22 Oct 2025

Rafael

Bell boys very kind, helpful, provide advise and guidance. Room carpet outdated and dirty. No customer service, when asked for extra package of coffee it was extra charge. No options for dinner, breakfast very expensive.

Leisure Partner

10/10

Exceptional

15 Oct 2025

Arthur

Breakfast had a good selection from eggs to fruit and much more

Business Self

6/10

Pleasant

13 Oct 2025

Ernesto

The hotel looks beautiful, but is old and shows signs of deterioration, the hot water is a little bit hard to get the right temperature ( be careful because the water sometimes comes extremely hot and can burn your skin).
The housekeeping personnel are very good.
The rooms don't have good sound insulation so you are able to hear all the noises from outside the room, if you want to rest at night time I don't recommend this hotel because there is loud music almost every night either from the bar, Guelaguetza Auditorium or from the salon where they do events and the music goes to around four in the morning, you can also hear the airplanes approaching the airport.
The carpet in the room is torn.
There is nothing around the hotel so you either have to take a taxi or walk and if you are not in good shape i won't recommend you to walk because the hotel is on a hill and during rainy days there is a lot of water coming down the hill and you are going to get completely soaked.
I don't recommend this hotel, there are way better places in Oaxaca to stay.

10/10

Exceptional

13 Oct 2025

Simon

Walking distance from a michelin noted restaurant. Super safe and simple but mind the hills!!!

Leisure Family

6/10

Pleasant

10 Oct 2025

Ernesto

The staff very friendly, the property is a little bit old and is showing signs of deteriorating, has poor sound insulation so you can hear anything from outside, the hotel has loud music almost every day either from the bar or events from the salon, so if you need to rest is not that easy but if you want to party this maybe the right place.

Leisure Partner

8/10

Excellent

29 Sep 2025

James

Room was good with a nice view! Pool was nice just a little cold- but that’s not hotels fault. Front desk staff was nice . Our waiter for dinner wasn’t as talkative as I would expect from a server. All areas of hotel were clean. Definitely would stay again

Leisure Family

10/10

Exceptional

14 Sep 2025

eleazar

Price, value

Leisure

2/10

Poor

26 Aug 2025

Abdullah

air conditioner doesn't work and the place is old and filthy

Leisure Self

8/10

Excellent

23 Aug 2025

Eduardo

Property is really nice, just they need to pay attention to details..our room had a dirty carpet and it was more like commercial type of carpet.

Leisure Family

10/10

Exceptional

17 Aug 2025

Valeria Cevallos

Beautiful property, very clean and comfortable. The staff is so kind and helpful, the restaurant offers delicious food, the bar has wonderful views of the city with fantastic live entertainment.

Leisure Family

8/10

Excellent

13 Aug 2025

Hugo

Distribution and services are very good, food in the restaurant is really good.

Leisure

8/10

Excellent

12 Aug 2025

Carleen

I enjoyed my stay staff was super friendly and very helpful. A few downfalls are not close shops or food. Restaurant onsite is pricey but great service. They have a shuttle to town but only a few hour a day on certain days. Taxis are available but gets costly and limit 4 per cab so family if 5 needs 2 cabs. I woul stay here again. Pool is nice but only 9 lounge chairs.

Leisure Family

10/10

Exceptional

12 Aug 2025

Veronica

Beautiful property and great service.

Leisure Family_with_children

10/10

Exceptional

10 Aug 2025

maria

Friendly staff

Leisure Family_with_children

2/10

Poor

07 Aug 2025

FNU

Our main concern was that the water was dripping directly onto an electrical outlet, which we felt was a serious safety hazard. We took videos each time it leaked as evidence, in case any damage occurred. Overall, our experience was frustrating, stressful, and disappointing. We lost sleep for multiple nights, were exposed to a potential electrical hazard, and had to repeatedly chase after staff for help that never came — until the very last night.

Business_and_leisure Family_with_children

8/10

Excellent

28 Jul 2025

Janet

Had a pool, bar, and food available. Service was amazing! Location wise, it is a 20-25 minute walk to city center but taxi always available. Kid friendly.

Business_and_leisure Family_with_children

6/10

Pleasant

21 Jul 2025

Catalina

The view

Leisure Family

10/10

Exceptional

18 Jul 2025

Maria

Nice people, excellent restaurant. Everything 5 stars. Thanks!! See you again in the future 🙂

Business_and_leisure Family

8/10

Excellent

17 Jul 2025

ALICIA

It was clean and very comfortable but it needed a refrigerator

Leisure Family_with_children

10/10

Exceptional

13 Jul 2025

Larisa

Affordable and spacious rooms, conveniently located near downtown. The hotel offers free transportation to the city center, which is a big plus if you’d rather avoid parking hassles. The staff is kind and helpful, and there’s the option of a breakfast buffet. On top of that, the view of the city—both day and night—is truly beautiful.

Leisure Family

8/10

Excellent

13 Jul 2025

Carlos

I like how quiet it was

10/10

Exceptional

11 Jul 2025

Alexander

It was a gorgeous hotel. It’s definitely older, but it has amazing views and architecture that make you feel like you’re in a location that has been paradise for lots of people before. The staff were so friendly and helpful for anything we needed, like calling taxis. They also went the extra mile to help me locate an item I left in the room. They had good food and an affordable bar. Would be delighted to stay again.

Leisure Partner

8/10

Excellent

11 Jul 2025

William

Staff is awesome. All nice people.

Leisure Family

10/10

Exceptional

07 Jul 2025

Jacqueline

Great experience!!!

Leisure Family

6/10

Pleasant

06 Jul 2025

Mariano

The property is beautiful. The rooms however seem old and in need of remodeling. Carpet seems to be a poor option to have in a place humid and hot. Shower head had too much pressure. The smell in the restroom was not pleasant.

Leisure Family_with_children

2/10

Poor

21 Jun 2025

Mariano

Bathroom condition was poor (smelled like sewage or old water), only one outlet across the bed (very inconvenient), and didn't provide the channels that were stated.

Leisure Family

6/10

Pleasant

17 Jun 2025

Carlos

Overall it was an OK place. I think food and service is great! However, the premises need some updating. Room carpets, restrooms (specially toilets), balconies need to be clean, and trees trimmed. The pool need to be updated/repaired. The place is in a great location; Some well deserve TLC will make this place a paradise.

Leisure Family_with_children

10/10

Exceptional

15 Jun 2025

DAVID

This hotel is a paradise few minutes away from busy Oaxaca Center. We had the best of both worlds. It is an old hotel (well maintained) therefore, rooms are VERY quiet and spacious with a wide view of the city and mountains. The gardens are gorgeous. All members of the staff were friendly and making sure everything was perfect during our stay. The restaurant has a wonderful breakfast buffet. Delicious. We did not look for other options. The hotel has taxi service and a also an evening shuttle to the downtown area. We drove. It was a 5 mins or less drive to the downtown area. We are hoping to go back soon.

Leisure Partner

10/10

Exceptional

14 Jun 2025

Nidia

Great staff

Leisure Family_with_children

10/10

Exceptional

09 Jun 2025

Larry

The service was great the staff very attentive to all guests.

Business_and_leisure Partner

10/10

Exceptional

09 Jun 2025

Sara

Inconveniente está serca del auditorio de Guelaguetza y los fines de semana se escucha.

Leisure Partner

10/10

Exceptional

06 Jun 2025

Tansy

Amazing property. Can't wait to return

Leisure Friends

10/10

Exceptional

04 Jun 2025

Oscar

Excellent property. Most of the staff was friendly. Pool was very big. A bit cold when you jump in, but you get used to it, especially on hot days, which are often. Looking forward to coming back!

Leisure Self

2/10

Poor

03 Jun 2025

CESAR

We stayed for 3 nights, NO INTERNET the entire stay, this was an inconceivable to us since both my husband and I work remotely. The staff did not seemed to care you needed access to the internet. We asked if there was somewhere we could go and use internet nearby and they said they did not know of any. We had to wait exactly until 3pm to check in(which is fine), but restroom was dirty (shower had dirt inside), small spiders crawling outside the shower, hotel needs updating. Would not recommend!

Leisure Family_with_children

6/10

Pleasant

01 Jun 2025

Jaime

Outside is well maintained but the interior of the building need major remodeling. The building is old and i don't think the building been remodeled ever since it was made. But it's clean and the staffing are excellent.

8/10

Excellent

26 May 2025

Verified traveler

The room was clean with a view of the city. The grounds were beautiful and clean. The food was great and the staff was nice. The hotel provides a shuttle to go downtown but it starts at 6 P.M. we walked to downtown a few times and took a taxi on the way back. The walk downhill is easy but difficult going up the hill.

Leisure

8/10

Excellent

22 May 2025

Claudia

Nice

10/10

Exceptional

22 May 2025

Claudia

I liked the shuttle that takes you to el centro.

10/10

Exceptional

22 May 2025

Amy

Location perfect for walking to the auditorium

Location was perfect for a concert so I would not have to worry about parking. Accommodations were good. Food was good all around a good stay.

Friends_and_family Friends

8/10

Excellent

20 May 2025

Nickolas

Was forced to wait until 3:00 to check in despite low occupation. Had to clean shower head with metal point to allow water to flow. 1 hour. Lucky to have the tools. All else was Great.

Partner

8/10

Excellent

20 May 2025

Nickolas

Hotel was clean , service and staff were great. Shower head was plugged with calcite and I had to spend an hour cleaning the holes with a metal point to get it to work properly. Had to wait until 3:00 pm to check in despite our room being vacant.

Partner

8/10

Excellent

15 May 2025

Francisco

The hotel definitely needs a renovation. The beds are hard and the bathrooms are old. One of our rooms definitely smell like sewer. The restaurant and grounds are very good and the service since to be on top of everything

10/10

Exceptional

14 May 2025

Santos

Excelent service

Leisure

10/10

Exceptional

09 May 2025

Javier

Staff was very friendly and helpful. Had a room with a beautiful view of the city and mountains (803). Enjoyed our stay.

Leisure Partner

8/10

Excellent

03 May 2025

RICHARD

It’s a good place for the price you pay. Amenities are ok. Bathrooms need a lot of maintenance. Cleaning service not the best. Overall I’d rate it a 7.5.

Business_and_leisure Partner

10/10

Exceptional

22 Apr 2025

Lilia

Hotel Victoria is off to the corner. It is a very big property and it has a lot to offer on site but there is nothing really near it. However, downtown is about a simple walk but it's about 20 minutes. Everything is in downtown. But if you want something quick like a convenience store or a quick eat there are no options nearby.

Leisure Family

10/10

Exceptional

21 Apr 2025

Marta O

The place is very clean and has a beautiful view of the city.

Friends_and_family Family

8/10

Excellent

17 Apr 2025

Anna

AAA service ; great view of the city and valley; fun pool ; famous breakfast; authentic Oaxaqueno experience!

10/10

Exceptional

09 Apr 2025

Fermented

The hotel was beautiful, the staff was amazing, the pool was gorgeous, the food was delicious, the bar was wonderful!! I had an amazing experience and would definitely stay there again!! 10/10!

Leisure Self

8/10

Excellent

07 Apr 2025

Sylvie

Beautiful older property overlooking the city. The views are amazing. The room was large and comfortable. The hotel pool is fabulous and they run a shuttle service to the city at night. Having said this the woman at the front desk upon checking in was less than helpful. She refused to give me the room that i booked with balcony. It took an hour and other staff to sort it out. Everyone on staff was helpful but her

Leisure Friends

10/10

Exceptional

01 Apr 2025

John

Great old school Hotel sure it’s older but beautiful property staff was great. Pool was nice not too far from the central. They always have a taxi waiting there for you to go or you can walk probably your 10 or 15 minute walk-through Oaxaca.

Leisure Partner

10/10

Exceptional

31 Mar 2025

Isaiah

Perfect location

Leisure Family

10/10

Exceptional

30 Mar 2025

Ornaldo

The stay was great, very friendly staff and such a beautiful view of the city and very quiet. Wish we could have stayed longer!

Leisure Family

10/10

Exceptional

29 Mar 2025

Francisco

The service was really good, and the food
at Restaurant El Tulu excelente and the place
Itself is so Beautiful.. lot of vegetation and so clean. We think the price we pay it was all worth it.. and really close to downtown about 10 minutes drive.. thanks to all the people that work at this place

Leisure Partner

2/10

Poor

28 Mar 2025

Gilberto

The air conditioning never worked, and the room was not as shown in the photos,

10/10

Exceptional

20 Mar 2025

Jochem

Leisure

10/10

Exceptional

12 Mar 2025

Andre

We stayed here 5 times over the winter. We love this place. Super comfortable and a half way point from Puebla to Zipolite. Thank you for a great stay! We’ll be back.

Leisure Partner

6/10

Pleasant

12 Mar 2025

MARIA

The location is great.
But the place is very old .
The cleaning and helping crew amazing.
But the managing of the place very poor.
The breakfast buffet not good.
And can’t believe the managements does not supply
Conditioner for your hair.

10/10

Exceptional

10 Mar 2025

sergio

good

10/10

Exceptional

06 Mar 2025

Taika

The price is right when you stay here - you do not feel like you are in the middle of the city. The views of the city are amazing! Some updates are needed - the rug in the room was patched and the amazing huge pool has many tiles that need to be replaced.

8/10

Excellent

04 Mar 2025

Andre

A nice affordable stay

Keep in mind that this review is based on a pretty economically friendly room between $50-$75 a night. The place was huge, so there is a wide variety of how nice the room can be. Our room was just right for the two of us as we didn’t spend a lot of time in there mainly just to sleep and store our stuff. However, the view that we got was amazing, but that was really sheer luck as some of them were not as good.

Overall, the stay was really nice. The grounds are absolutely beautiful. Nothing here is super fancy and you can see the wear and tear but the staff are super friendly and it feels like Mexico. The restaurant had just OK food nothing great same with the drink but was highly convenient and the view from the upstairs bar was breathtaking.

DO NOT DO LAUNDRY HERE!! They sneakily charged me 1400 pesos for one single load of laundry even though I asked them what the charges would be. Literally more than an entire night at the hotel... Really ruined the good feel about them and is the only reason I wouldn’t return. You can do it down the street for 20 pesos.

I think what I’d say is that this is a good affordable place that isn’t directly in the city center, but close enough that you can walk or take a taxi for five dollars. Besides the one laundry altercation everything about the day was really nice.

Partner

4/10

Poor

03 Mar 2025

Leticia

Very outdated