Name: Splendido Hotel
Address: Aguinaldo, Highway Alfonso, Tagaytay Philippines, Tagaytay, 4221, PH

4/10

Poor

11 May 2026

Bernadette

Amazing view of Taal Lake! If the property was good, it would have been a pleasant stay. We had trouble requesting for extra beds even though we called in advance and reminded the staff upon arrival. I won't go into details because this was eventually sorted after several calls close to midnight. Use of pool and all amenities have extra charge of minimum 500php per person, and some charge per person, per hour usage. Place is visibly dated including the smell and we found a huge cockroach in our room.

Family_with_children

8/10

Excellent

23 Mar 2026

Maurice

All was well with this hotel, just avoid room 601, the flood lights shine into the room at night never gets dark in the room. Avoid at all cost room 601

Self

2/10

Poor

11 Mar 2026

edward

I’m not happy AC not working.. can’t sleep overnight

10/10

Exceptional

20 Feb 2026

Nathan Joel

Clean room & staff

Friends_and_family Family

10/10

Exceptional

16 Dec 2025

AbdulKarim

Good

Leisure

10/10

Exceptional

03 Nov 2025

Selaphares

Yes!

Friends_and_family Family

10/10

Exceptional

09 Oct 2025

Alyza Marie

Amazing hotel with amazing breakfast.

Leisure Family

10/10

Exceptional

20 Sep 2025

Jonna

It was a nice place❤️

Leisure Family

10/10

Exceptional

26 Jul 2025

Verified traveler

Peaceful Stay

It was peaceful and quiet which was exactly what I needed.

Self

10/10

Exceptional

27 Mar 2025

RIO

Its a big property and I love the security as it makes me feel safe where ever I go

Leisure Friends

10/10

Exceptional

26 Mar 2025

RIO

I love the strict security around the area, I feel very safe where ever I go.

Leisure Friends

10/10

Exceptional

15 Feb 2025

Noe

In general sense the property was in excellent condition, the staff was courteous every time you meet them, but the WiFi had a weak signal on my two nights stay.

Leisure Family

10/10

Exceptional

07 Feb 2025

MARIA Dulce Amor

❤️

8/10

Excellent

07 Jan 2025

MELISSA

Near wedding venue. Was asked for additional fee for people staying within capacity of bed numbers. Shower knobs keeps falling. Shower was reataining water in tub very slow drain.

8/10

Excellent

04 Jan 2025

eddie

Everything is good about this hotel except for the location. First time visiting. Away from what I wanted to do.

Leisure Partner

10/10

Exceptional

08 Nov 2024

ARNEL

Excellent place to stay

Business Self

4/10

Poor

24 Sep 2024

Vanessa

This place was probably nice in the 90s but is literally falling apart. Nothing to walk to but the hotel does have a shuttle with different pricing depending on who you ask. GRAB is not a thing here. FYI if you are traveling with littles they ONLY have studios and made quite a fuss about an extra cot. The staff are pleasant and the breakfast has a nice view. If you are sensitive to smell, this is not the place for you. Very damp, dank smell throughout.

6/10

Pleasant

26 Aug 2024

Regie

Limited staff at the restaurant on the 4th floor. A lot of waiting from taking order , to waiting for food and waiting for the bill. The staff are polite. But I think the restaurant is understaffed. Portions are small for the price.

Leisure Family

8/10

Excellent

08 Feb 2024

Rene

Decent hotel. A little deceiving to where the pool is located in the property. It was a walk away in another building which was quite inconvenient. Didn’t have a restaurant in the property or anywhere around, had to drive to the nearest restaurant. The views were amazing though from our room.

Leisure Partner

10/10

Exceptional

26 Dec 2023

Marjune

The pillow needs to be change. It’s hard to sleep.

Leisure Partner

10/10

Exceptional

09 Nov 2023

Verified traveler

Relaxing Stay at This Hotel

My stay was relaxing. The surroundings were quiet. I had a great night’s sleep.

Self

4/10

Poor

11 Aug 2023

Herlino

Washroom is not in good condition, bathtub is clug, room temp is so hot because of AC is not working to its potential. Room is not properly clean at all.

Partner

8/10

Excellent

14 May 2023

Peter

Friendly and helpful staff

Hotel was very clean and tidy. Staff were very friendly and helpful. Only downside was that the swimming pool needs sun parasols to make it more comfortable for guests to stay around the pool.

Partner

10/10

Exceptional

17 Apr 2023

Teresa

Siperb

Business_and_leisure Partner

2/10

Poor

03 Apr 2023

Elaine

The resort itself is beautiful specially the breath taking lake view, you can see the sunrise from your window.

Here comes the negative experience, I booked my family 5 Deluxe room for a quick get together and made sure they took care of the staffs but what I did not like is when they charged them for a towel stain?! Seriously?! (A simple stain towel issue and the way the staff handled the situation). I am very disappointed!

My family have been generous to kind employees there but wrong FrontDesk and Management will ruin the good experience for your guests.

Leisure Family

10/10

Exceptional

24 Mar 2023

Priscilla

location

Leisure Family

6/10

Pleasant

16 Mar 2023

Jonas

Bring own food and service

The door men were very nice and helpful, the reception were always staffed, but mostly unhelpful.

The information provided prior to arrival about opening hours for the different activities were incorrect, we only found out of this because other people used them and therefore asked the staff.

The pool area was nice, not to many chairs but it wasn’t a problem. The pool was about 1.2m deep all the way, which was fine to play and swim in.

The restaurant did not have any vegetarian options for breakfast and the coffee tasted poor quality coffee and chlorine.

Partner

2/10

Poor

03 Jan 2023

Roberto J

DIRTY AND STAFF IN FRONT DESK NOT UPDATED

Business_and_leisure Family

8/10

Excellent

14 Mar 2022

JEFF

Hotel has a great view of taal lake.

Leisure Partner

8/10

Excellent

05 Mar 2020

Ana

The location is perfect. It’s close to the wedding that we attended.

Leisure Friends

10/10

Exceptional

07 Jan 2020

Menchu

The hotel is really nice, with the view of golf club. The breakfast that they serve is really good and delicious. The staff were so nice specially the server in the dining area. The front desk was also pleasant. The only thing in this hotel they do not have face towel becausevwhen I called the front desk and asked for face towel the housekeeping brought us the complete set of towels without wash cloth or face towel. I hope someday they will provide it but otherwise I will still recommend and will go back to this place when we will be in Tagaytay.

Friends_and_family Family

6/10

Pleasant

04 Jan 2020

Verified traveler

Subpar

Service was not good, the night manager at check in wasn't clear about which tower the hotel room was in. Room service and minibar advertised as features in Hotels.com did not exist. No complimentary water in the room upon arrival and had to be requested, though delivery time is slow. No coffee available except in the lobby and when asked if this was available, said only after 2pm. Bathtub immediately clogged when used and the toilet had a smell. Needs a car to access other facilities. Restaurant had many things not available.

Self

8/10

Excellent

27 Dec 2019

Verified traveler

They need to update their systems - still has a lot of paper. Our bathroom had a leak so the floors around the toilet was always wet. Reported it to them and they said they will check.

Other than that - beautiful hotel with a beautiful view.

Friends_and_family Family

8/10

Excellent

25 Nov 2019

Verified traveler

Everything was pleasing except for the breakfast food. It would have been better to pay for the cheaper room as the food was below par.

Friends_and_family Friends

8/10

Excellent

17 Sep 2019

Verified traveler

Parking, lobby, and room quite good, and looks as good as pics. Far from city centre, and car is a must.

Just a safety measure, they should install a grab bar for the tub. Water temperature for tub is disappointing, as it only reaches warm shower levels. Location of aircon is also inappropriate, resulting in cold to be opposite the bed area. It's also true that hallway noise is loud while inside the room, likely due to tiles instead of carpet.

Not so many were booked during our stay, so quite peaceful.

Partner

8/10

Excellent

31 Jul 2019

Mike

The room, breakfast inclusion, location and amenities are satisfactory for the price.

Friends_and_family Partner

8/10

Excellent

28 Jul 2019

Verified traveler

Not too crowded.

Leisure Family

10/10

Exceptional

21 Jul 2019

Czarina Bianca

Everything is great except for some chipped laminated wood in the side table and uneven paint on the wall. Also, the location is good especially if you’ll be attending a wedding in the chapel on the hill area. :)

Friends

6/10

Pleasant

10 Jul 2019

Verified traveler

charge on towel use

Pool was far from the hotel itself, walking distance but you would be walking against gravity (slope) yes there is a shuttle going there but im disappointed it wasnt automatically offered to me considering that I have a 7 yr old child with me, we experienced walking there anyway. Guests will be charged of towel use at the pool area (its my first time to encounter this, as hotels have towel cards for borrowing towels or you just log in your name and room number for towel issuance, and mind you, even 5 star hotels dont charge their guests for such use of towels, its part of hotel services offered to guests)

Family

8/10

Excellent

01 Jul 2019

Majay

Wifi connection is poor. Very few food choices at the beach club restaurant (bring your baon) No other restaurant near the hotel. Besides, the hotel is far from the road. Better to bring car than to commute.

Amenities and facilities are good. If you are looking for a relaxing place to rest and to have a peace of mind, away from the city crowd, try this hotel. Nice view of taal volcano.

Leisure Partner

6/10

Pleasant

20 Jun 2019

Raul Antonio

Good

At the desk I saw a cucaracha go over the girl who was doing our checking in
And the room where we must stay
was no done yet
The housekeeper forgot to cleaning and always we have to call to them to bring our shower gel and the water

But the hotel was good and the room also clean but staff a little crazy

Family

10/10

Exceptional

17 Jun 2019

Verified traveler

Satisfied

Partner

10/10

Exceptional

11 May 2019

Camilo

Excellent getaway

Excellent getaway! Two nights are not enough! Facilities are great

Friends

10/10

Exceptional

07 Mar 2019

Ed

The place is very relaxing..

Leisure Family

8/10

Excellent

26 Feb 2019

Verified traveler

This is our second time staying there. My kids enjoyed both times. We love how there are lots to do in the clubhouse. We had fun playing bowling. The room was spacious enough for the 4 of us. It is also cheaper than other places. The only cons for me are: free breakfast wasn't that good, and they charge you for extra towels (only 2 are provided) and extra pillows

Family

2/10

Poor

25 Feb 2019

Catherine Rose

Very very disappointing

This hotel should work on the sound proofing of rooms. I can hear the guests talking and coughing in the room next to us. And on our first night, someone from the front desk called and told us that the guests in the room next to us were complaining about the \"noise\" we were making. My friends and I were having a normal conversation. We were not yelling or partying. The staff should be aware that their rooms are not sound proof and it is offensive to call us and tell us to keep the noise down when we were not even noisy. After the first night I requested that the sheets be replaced because the AC unit had a lot of condensation that dripped onto the bed and made the sheets wet. When we came back to the room on our 2nd night, we noticed that they did not replace anything. We could tell because the spot on the duvet was still there which means it was never replaced. Also, the bathroom was really cramped and tiny. I would never stay here again and I would not recommend this hotel to anyone.

Friends

8/10

Excellent

04 Feb 2019

Verified traveler

only thing i was disappointed with was the TV. tied to Cignal but could not watch continuously as the screen kept freezing up every few seconds.

Leisure Self

8/10

Excellent

04 Feb 2019

MARIE ELEANOR

I like how quiet it was. And the staff attended to our needs.

Family

6/10

Pleasant

27 Jan 2019

Jane Suzette

Poor internet connectio

Poor internet connection. Comforter doesnt smell good.

Partner

10/10

Exceptional

10 Jan 2019

Allen

Splendid WEEKEND at Splendido

It was nice, they allowed us to go on an early check in since we had to prep up for a wedding. However, wifi connection is a bit slow especially on the 8th floor. Everything else is okay.

Family