H Hotel

Japan , Fukuoka
Fukuoka, 3F H Daimyo, 2-1-13 Daimyo
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100 reviews shown

6/10

Pleasant

01 Apr 2026

Lily

The room was nice very modern, the mirrors on the roof if a bit weird but the bed was huge and comfy. None of the restaurants, rooftop terrace and bars are in the same building as the hotel. they’re not too far away but it is right around the party party area, which if that’s what you want its good but was pretty busy and pretty loud at night too. They ask for a deposit that we didn't realise when first booking, which can take up to 14 days to be refunded after check out. The outdoor pool wasn't open. There was also two bits of paper that got you into the spa and if you don't return them to reception €50 comes off your deposit, they don't tell you that, it's just written in very small writing on the card, luckily my partner looked at them before we checked out, but yeah felt a bit like a scam because we might’ve just left them in the room.

but overall was comfy and did the job, but glad we had a different hotel for the rest of our stay in Malta.

Partner

10/10

Exceptional

22 Mar 2026

Angela

Breakfast was great room were clean and staff were nice

Self

8/10

Excellent

12 Feb 2026

Ross

Room was very nice, there were some issues such as the 200 euro damage deposit you have to pay on arrival, and have to wait around 4 days for it to be refunded after your stay.

Leisure

6/10

Pleasant

28 Jan 2026

Kashara Ashara

My stay was average. The room was clean and look like the pics online which was great. Dining staff were friendly but not front desk. Plus I used the cup and spoon in the room and it was never washed or removed. The stain was still present on both item. Another time house keeping came inside my room without knocking or acknowledging themselves, not cool.

Leisure Self

6/10

Pleasant

26 Jan 2026

Ian

Room was really nice and clean, bathroom was fab, especially the shower.
The staff were friendly and efficient, the spa was nice, the breakfast was lovely.
However, the noise of the music from the hotel nightclub was unbelievable! It went on until 3-4 in the morning and was so loud. It resonates through the whole building and if you want a decent night's sleep, think very hard about this hotel. Real shame as with the ridiculous music going on, this would be a 5 star review.

Partner

2/10

Poor

17 Jan 2026

Shania

The staff at H Hotel were friendly and helpful, and we’d especially like to thank Khyam, who went out of his way to assist us with the issues we experienced. Unfortunately, we did face ongoing problems with some of the amenities, which meant we had to move rooms multiple times. This was quite disappointing and affected our overall stay.

Leisure Family

2/10

Poor

12 Jan 2026

Adeel

Noisy and poor service

2/10

Poor

07 Jan 2026

Colin

Overall the highlight of this hotel is respectful staff and the proximity to nearby events and lively area in St Julien’s. The downside is the noise pollution is very unavoidable and can be difficult to manage for stays greater than a couple days.

I would advise that this is not a “romantic” hotel, and you will be exposed to noise pollution till roughly 4 AM local time daily. This is because H hotel is above a few clubs, so rooms with balconies (without sea-view) are directly above loud speakers that bounce off of the walls and go into the H hotel floors. The rooms and windows are not soundproofed, so although you will get relief around 0400 from the clubs and party speakers outside - you will also hear drunken people retuning and making lots of noise throughout the night.

I attempted to switch my room during my booking from Dec 28-3 Jan and was successful after 3 days of attempts on 1 Jan after more guests checked out. I am hoping moving to the alternate side of the building will allow better rest as I have been unable to sleep well for the majority of the trip despite 32db ear plugs combined with noise cancelling headphones.

I would recommend this hotel to younger folks who are comfortable with all-nighters and heavy sleepers.

Some other points:
-concerning I haven’t seen the dry or wet saunas cleaned in the “Spa”, the wet sauna looks like it has scum and dirt, and the grout is yellow and dirty
-the coffee makers are very low quality, we had to have it replaced twice

Leisure Partner

10/10

Exceptional

20 Dec 2025

John

Great decor, really comfortable bed and lovely bathroom. Very courteous staff! Definitely recommended. Will be staying there again.

Self

10/10

Exceptional

12 Dec 2025

Mark

Lovely hotel, nice friendly staff, rooms great, a bit dark, everything in there though, couldnt early check-in, that was only fault, would go again, you are by the nightlife, didnt disturb me, but someone will have to moan. In all, Great hotel as a "base" for your holiday, would return ;)

Leisure Self

6/10

Pleasant

08 Dec 2025

Josephine

Staff not informative on arrival, didn’t explain breakfast times or where to go for breakfast in the morning. Would have been nicer if their staff had communicated better

Leisure Self

10/10

Exceptional

29 Nov 2025

Ashley

Amazing but needs better pillows

Leisure Self

10/10

Exceptional

27 Nov 2025

Shazia

Excellent service with great breakfast & catered for all even halal on request. I would definitely recommend this hotel as close to all amenities. Hugo burgers was delicious. The only downfall is the loud music going on til late but it is the busy side of St Julian.

Leisure Family

4/10

Poor

26 Nov 2025

Xenia

Don’t recommend for stays longer that 3 days max. Staff was unhelpful and rude, rooms not “luxurious” at all. Very loud area. I highly don’t recommend. Spa treatments too pricy for the level of quality offered.

Leisure Partner

8/10

Excellent

25 Nov 2025

Utsav

The rhotel and rooms were neat and clean.English Breakfast was tasty and sumptous. The staff was very courteous especially after we requested night reception staff Salman to change our room due to the noise from the clubs. As we had checked in at 1am there were no rooms available to change. Next day morning the Manager Ahmar moved us to a better room on the other side and away from the noise from the clubs.

Leisure Partner

10/10

Exceptional

21 Nov 2025

Laura

Staff were all really friendly, great roof top pool and the spa is stunning. Treatments were also amazing

Leisure Partner

4/10

Poor

14 Nov 2025

David

I was really disappointed with the H hotel, firstly I booked a suite with hot tub, nothing worked. The hot tub never worked the curtains didn't worked the doors didn't lock the room wasn't clean, the hallways needed a deep clean the breakfast restaurant area was dirty and tables were not wiped down after each resident in some area, the toilets needed regular cleaning in that area as well. I asked for a decaf latte I was ignored. The food was not nice at all and not much choices for vegan and fresh juice is not fresh juice more like concentrate. My room did get changed after this first day as they said they knew the room had issues but had no more rooms. I was offered a champagne but that really was not good enough, no refund on money. They changed to another room on the 9th Floor the following day which was okay, the downfall was that floor had a dreadful smell. The smell knocked you back for sure and the hot tub water is yellow and the one on the balcony not sure if the water had been changed, did not want to chance it as that looked like it had already been used by someone else and not clean. Basit at Reception is good. So sad the property let me down. Paid for breakfast but some days could not stomach eating in the unclean environment. Honestly there are better hotels, don't be fooled, this one is not worth it other than location.

8/10

Excellent

10 Nov 2025

The rooms on the side of the club street were too noisy. Music played until 4am in the morning. It's impossible to sleep.
I had to upgrade my room to the other side facing the sea. It's much nicer but more expensive for sure.
I like the ceiling mirror in general in the room. That's the best part.
Spa and rooftop swimming pool was not bad either.

Leisure Self

8/10

Excellent

03 Nov 2025

Rhona

We had a fab stay at H Hotel. The staff were very helpful. The room was beautiful, though I was disappointed initially to realise that we had an "inside" room, with no view, however, it was lovely and peaceful at night, so we both had the best sleep! The spa is lovely. We didn't eat at the hotel as we prefer to wander around to see what's available, but with Hugo, there's loads of choice around the hotel.
Loved it.

Leisure Partner

2/10

Poor

31 Oct 2025

Dmytro

THIS IS SCAM.

Really bad and unprofessional staff. Check-in took 1 hour, and checkout took 30 minutes of waiting.

Very unprofessional staff.

Room was horrible, safe didn’t work, dirty table and bed.

We booked hotel because of the indoor pool and it didn’t work our entire stay. We checked with staff and everyday they told us that „today it will work” - but it didn’t work.

Entire hotel has smelling bad.

Really disappointing stay.

DO NOT RECOMMEND THIS HOTEL.

Leisure Partner

4/10

Poor

29 Oct 2025

Thomas

Impossible to sleep at night loud thumping music from the hotel bar from 11:30 pm to 04:00 am

Partner

10/10

Exceptional

27 Oct 2025

Thomas

Excellent service, friendly staff. Great facilities and clean room.

Friends_and_family Friends

8/10

Excellent

25 Oct 2025

Fahed

Very nice hotel but the area was a bit too noisy and busy for me

10/10

Exceptional

08 Oct 2025

Stein-Helge

Great location, best hotel in the area and good price. Excellent service, and they arrange an isolated place for me to work!

Business Self

10/10

Exceptional

17 Sep 2025

carlene

Perfect location

Leisure Partner

10/10

Exceptional

31 Aug 2025

Eric Lee

Service was excellent

Business Self

8/10

Excellent

31 Aug 2025

Robert

Hotel was good. Had a great room. Close to beach. Also very close to nightlife. Very noisy. Really pleased we went, had a great stay but it’s for much younger ones than us 😁

Leisure Friends

8/10

Excellent

27 Aug 2025

Joseph

Nice little hotel

The room was absolutely incredible! Hot tub was clean and nice whilst looking out to the beach. I couldnt fault a single thing with the room. Its was spotless and so quiet considering your right next to the loudest street in malta. My only issues i had with the hotel was the elevator was an absolute nightmare. Seemed to be waiting around for it to come. Once we waited that long, i took the stairs. The lobby had a lot of broken display items that just cheapen the hotel. If these where sorted i would happily say five stars all round!

Partner

2/10

Poor

10 Aug 2025

Claire

Unfortunately nothing like the photos. Perfectly located for all the pubs but the balcony doors don't shut tight so you can hear all the outside music and commotion until the early hours. A couple of issues in the room which we raised, weren't dealt with very well, some not at all. Some staff were very rude and unhelpful, however there were some exceptional staff. The downstairs pool is very run down and smelly. The upstairs pool has sharp bits where tiles are missing and the view is unfortunately ruined by building works in the distance. Would not rate the standard of service received, nor the facilities as anything more than a 3 star.

Leisure Partner

10/10

Exceptional

14 Jul 2025

Carole

Excellent location beautiful clean hotel

4/10

Poor

09 Jul 2025

David

Air conditioning was poor. Reported to reception, and maintenance guy supposedly sorted it, saying it was doors not closed properly. However, it was never cool despite having the door closed all the time, leaving a key in to ensure the room didn’t suffer from heating during the day, and also checking that we could hear it on all the time. Room was just way too warm. All of the public spaces also too warm/no air con. One of the 2 lifts out of action on several occasions leading to longer queues for the lifts. Also, the electric curtains retracted by themselves, and then didn’t work. Our hot tub was in my opinion a little smelly, likely the water had not been changed regularly enough, or not the correct water treatment levels, which I suspect could be a potential health hazard (I have a hot tub at home and recognise the smell and slimy feel when the water is not looked after). Cleaning of the room was disappointing as on the first day, the cleaner didn’t come until around 5pm when we had already returned to the room. On the remaining days, the floor was not mopped, and the bath was not cleaned. Very dissatisfying after spending a lot of money on what should have been a luxurious stay.

Leisure Partner

10/10

Exceptional

26 Jun 2025

Wahida

I didn’t get an upgrade and my room was small but was walking distance to everything

Leisure Friends

6/10

Pleasant

23 Jun 2025

Chara

The accommodation was ok with a couple bits of discrepancies. Breakfast was my favourite part. Apart from the strip being loud and noisy, the hotel hosted an event every night we were there which made things worse. We had to battle to use the lift because persons attending the events on the roof.

Leisure Partner

2/10

Poor

16 Jun 2025

Verified traveler

Partner

2/10

Poor

14 Jun 2025

Matthew

This property was an absolute mess of a stay. From the moment my girlfriend and I checked in, the AC was not working despite it being at least 30 degrees in the summer, the waterfall on the pool did not work, and there was broken glass in the pool area that was previously left behind. The water also completely shut off and when turned back on a few hours later, made the room and water smell like sewage for the next few days. Despite the staff being friendly, none of their solutions really make up for what we had to deal with. We decided to splurge and book the signature pool suite and we were left completely disappointed. We definitely expected a much much higher level of competence and luxury for the price point and it was truly not worth it. Whatever you read about St. Julian’s does not even begin to describe how terrible of an area it is with the constant loud noise, drivers non-stop honking in stand-still traffic, and music going on until 3-4 am in the morning. This is also the first hotel we’ve ever stayed in that required you to stay after check out while they inspected the room to make sure it was not trashed. A testament to the type of people that often occupy the hotel. Do yourself a favour and stay in one of the many better parts of Malta.

Leisure Partner

10/10

Exceptional

09 Jun 2025

Ricky

Yue was the best receptionist I have encountered. She definitely made you feel right at home with her welcoming personality and helpful insights on things to do around the island.

Self

4/10

Poor

26 Apr 2025

Nancy

The property was different but it’s the part part of town and the hotel was not very sound pre off so it was extremely noisy until 4:00 in the morning

Leisure Self

10/10

Exceptional

17 Apr 2025

MOHAMMAD

Salman and Basit are awesome! Very friendly and so is Khyam! I will surely be back again.

Leisure Self

6/10

Pleasant

15 Mar 2025

Verified traveler

Gr8 Location for Nightlife on Bar Street!

Positives: nice view from room, comfy bed, spa & wellness, nice lobby, right next to the Bar Street so a good option for young party goers

Negatives: my room smelt of cigarette cigarette smoke and it triggered my asthma, the outdoor pool was closed even though the weather was nice & others told me that their hotels had the pool open for use, the room could have been cleaner after close inspections, I was on floor 8 and I could still hear booming music from the nightclubs by it up until 04.00 am daily- great hotel for young party people to enjoy the nightlife but not a place for older people or families because of the noise and the location

Self

6/10

Pleasant

19 Jan 2025

Jayvian

The convenience of stores and food nearby was nice. Room was spacious. Bedding could be cleaner room service was quick. Staff could have been more welcoming. facilities within the hotel were very hard to find and not easy to navigate such as the pool plus rooftop was closed with no indication of closing.

Leisure Partner

10/10

Exceptional

29 Nov 2024

Edwina

The decore is impressive.

Leisure Partner

8/10

Excellent

16 Nov 2024

Lewis

Room situated above Hugo's Terrace - exceptionally loud in the evenings - even with Soundproof Glass/ Door blocking majority of noise. Still very loud

Leisure Partner

6/10

Pleasant

04 Nov 2024

Lloyd

The hotel is beautifully decorated, and the room was spacious. However, we were given a room overlooking the back of house, with tens of gas cylinders in sight, noisy staff on their break and a lot of loud noise coming from moving gas cylinders. Our jacuzzi in the room was leaking water and needed maintenance the minute we started using it. On a good note, maintenance guys were quick to fix and polite in their manners.
The spa is nice, however there were some facilities which were out of order for the duration of our stay.

Partner

4/10

Poor

30 Oct 2024

Sarantos

Service was poor always had to phone several times for tea,milk,water, reception seem not to care about customers and take time to respond,disappointment with the service.Also gave us one card to open room was inconvenient for us, all other hotels where we travel always give 2 cards.

Leisure Partner

6/10

Pleasant

19 Oct 2024

Angela

Great location to the beach but hotel very dark. Coffee maker in the room, limited coffee and milk given. Well equipped room

Leisure Partner

2/10

Poor

17 Oct 2024

Where to start?
-room wasn’t cleaned one day, when staff confronted they refused to even give clean towels. ‘Can’t help housekeeping have gone home’
-‘clean’ towels smelled like vinegar
-sink in bathroom was leaking. They claimed to fix it and just left a few towels on the floor
-‘all day dining’ room service actually finishes at 11pm
-whole place is run down. Various features in the room weren’t working properly and letters falling off signs etc
-staff unhelpful at all times. They even put the phone down on me and then refused to pick up when I called back, had to go down to reception to speak to them. Not as though I was being rude either
-extremely noisy area. Can’t listen to your own music or hear anyone speak on the balcony in the evenings. Can even hear a bass line indoors overnight coming from neighbouring bars until the early morning
-rooftop pool is small and barely any room for hotel guests (given they let non residents in too)
-no apology or acknowledgment from staff of any of the issues mentioned

Dont stay here - it will ruin your holiday!

Leisure Partner

10/10

Exceptional

06 Oct 2024

Alexandra

I had a great stay, the hotel is one minute far from the beach, has a very nice pool and SPA, the rooms are big, clean and modern, breakfast with many options, staff very polite and professional. I highly recommend this hotel ❤️

Leisure Self

10/10

Exceptional

20 Sep 2024

Karen

It was a great place! I really enjoyed my stay. If there was something that I would change would be the temperature on the rooms. I found it t me a bit on the cooler side.
I had a massage from Viktoria at the spa which was amazing

Leisure Self

6/10

Pleasant

07 Sep 2024

Maryanne

Disappointing Stay at Hotel H St Julians

Way too noisy … had to wait till after the normal 4pm checkin time after a 24 hour journey to access our room but when asking for an extension when we were due to depart, the answer was a flat out NO! Have stayed here previously but won’t be staying here again!

Partner

4/10

Poor

07 Sep 2024

James

Booked the signature corner suite for a hot tub outside & it was broken due to an ongoing issue with the electric mains. This rooms also comes with a jacuzzi inside the room which again was faulty. All in all if you book these kind of rooms that are expensive you would hope the facilities would work & more importantly what you pay for. Can’t recommend a positive as didn’t get what I was paid for I’m afraid. Awaiting to hear from Hugo Hotel their response as this was all booked for our anniversary & ended up just being unhappy with this Hotel so won’t return.

Leisure Partner

6/10

Pleasant

02 Jul 2024

Verified traveler

No good if you’re over 25….

Gone down hill massively. Hotel care more about the day guests and getting money out of you than making sure you have a nice stay. Consistently treated like school kids who have done something wrong. The area being so lively doesn’t help but when that’s not the holiday you are having it does feel like you’re an inconvenience. Hosted parties everybody we were there which was loud and chaotic. Rooms aren’t sound proof so can gear outside noise until 4am…. Shane really as it used to be a nice place. Priorities are now all wrong, would not return

Partner

10/10

Exceptional

30 Jun 2024

Molly

my boyfriend and i spent 6 nights at H hotel,
we had a great stay and the staff were friendly and helpful, for our first couple nights the indoor pool was shut for cleaning which we were disappointed about and spoke to a gentleman and he was extremely helpful and apologetic and gave us €50 voucher to spend at the hotel.

something to be aware of is if you like privacy while using the bathrooms the doors are made of foggy glass and it’s quite easy to see through. the door also doesn’t shut all the way so we had to use a towel to keep the door shut.

at night the surrounding clubs in paceville are very loud and noisy but there are 2 balcony doors which made it completely soundproof

over all i will still defo give 5 stars. we had a fantastic time

Leisure Partner

8/10

Excellent

24 Jun 2024

Sharese

Liked everything about Hôtel, just wished there were towel racks to hang towels & also wished they had wash cloths/ face rags

Leisure Family

4/10

Poor

02 Jun 2024

oluwabunmi

Limited everything. The hotel itself was ok nothing much to it other than the infinity pool on the rooftop

Our stay was quiet boring!

They only have pubs and fast foods around (Burgers & chips daily)
Including breakfast with you booking is highly recommended otherwise you’ll starve the day.

You have to pay €15 per person to go to the nearby beach as it belongs to intercontinental hotel.

Leisure Partner

6/10

Pleasant

26 May 2024

Fadi

Elevator is very slow
Water was cut in the hotel in last day

10/10

Exceptional

24 May 2024

Precious

The hotel was BEAUTIFUL! very busy town and everything is near by the staff were lovely and the decor the staff done for my boyfriend was lovely with the rose petals and balloons and fruit platter.

Leisure Partner

6/10

Pleasant

19 May 2024

Alisa

We stayed in hotel for two nights. Hotel itself looks beautiful, but there are few flaws. Firstly, hotel is right next to busy club street, literally 5 seconds walk. Parties until 4am, which is convenient if you there to party, but a bit loud and dodgy with all people loitering outside hotel. WIFI was terrible, music on TV was not playing, when we asked to check it, the IT guy who came to see what’s the problem, just said “TV is old, nothing we can do about it”. So basically just bring your own speaker. SPA is a nice touch, but when we were there, steam room and sauna were not hot at all, I am not sure why, we tried to ask about it, but no one could give any answer. Inside pool is mixed with jacuzzi, where jacuzzi doesn’t actually work at all, water however is jacuzzi temperature which means very warm, so that was ok. Walls in the inside pool are mouldy which is off putting. Rooftop terrace was nice, but we were unlucky with weather so didn’t use it, but defo go there, it’s really nice. Overall, for the purpose of our visit, I should have chosen different hotel, but it was okay.

Leisure Friends

4/10

Poor

13 May 2024

Anick

The hotel itself was stylish but the quality was poor. Service was poor, had to keep asking almost everyday to get room cleaned. No towels left in the room after cleaning. Hot tub dirty on arrival, after use had to keep asking to be cleaned. Although tea and coffee were supposed to be complimentary day two none was supplied and when asked with yet another call to reception only coffee was supplied and no tea for the rest of the stay.. anyways the coffee machine was broken. The Hot Tub we only used as a bath as the jacuzzi function was super loud, they came to fix it as it was broken but still didn't make a difference, we couldn't hear each other talk so we didn't use it having booked the room for that facility. Shower kept flooding over the tray. Air con broke then randomly cold. The brand of H Hotel communicates luxury and style but apart from the beautiful façade the quality was just poor. You could get better quality toilet paper in public toilets!! Little things matter when you are portraying a top brand!

Leisure Partner

10/10

Exceptional

12 May 2024

Francesca

Usually I wouldn’t leave a review for a hotel. I guess because I’ve never been that impressed by hotels in the past but I felt the need to leave a review for the H hotel St Julian’s.

From the beginning of checking in, all was very good service, Efficient and professional.
Sadly, our room wasn’t what we expected. I won’t bother going into details as it’s irrelevant, what what is relevant is how swiftly the hotel staff ensured we was seen to, our room changed and two very happy guests that quickly forgot the negative impact our first night had.

Breakfast, wow.. incredible! Such good choices, high quality foods with excellent service again.

This hotel is amazing, the little touches, the cleanliness and the service just impeccable.
The hotel would excel internationally and probably teach a few well know brands a lesson or two!

Thank you for a wonderful stay H hotel.

Leisure Partner

10/10

Exceptional

29 Apr 2024

Renata

Had a lovely time. Very friendly and helpful staff!

Self

8/10

Excellent

22 Mar 2024

Nikaule

Stunning hotel, literally everything is walkable from the hotel. Great restaurant options, near the beach and bars. Only issue the rooms can be really hot.

Leisure Family

6/10

Pleasant

21 Mar 2024

Lindsay

Underwhelming

I booked this hotel solely for the infinity pool which was closed during my stay which was disappointing as it was advertised as open and it was 20c plus during my entire trip. The heat/ ac was broken therefore the rooms were super hot even when you had the beat turned off. I talked to reception about it but they said there was nothing they could could do. I had the window open 24/7 but my room
Was facing inwards so the noise/ echo’s from the other rooms also facing inward was so loud. A couple were parting until 2am and it was impossible to get sleep. Disappointed overall as I’d have chosen a hotel that was a different vibe had I know the pool would be closed and the rooms would be sweltering.

Self

4/10

Poor

19 Mar 2024

mazafer

I Will Never Stay At This Hotel Again

I would never stay here again.

The air conditioning showed 17C but was actually near 13C. Making it cold and uncomfortable. Controls in the room made no difference.

Staff at Reception told me it was set like this for entire hotel. And nothing I / he could do to change it.

Soap in the shower not refilled so ran out. One day our if 3 towels replaced with inferior quality towels.

Nobody replaced the free teabags. Asked woman at Reception. She promised to have them delivered to my room. Not delivered.

My partner deeply unhappy with all of this. Ruined our stay.

Partner

10/10

Exceptional

15 Mar 2024

Karl

Was greatly

10/10

Exceptional

12 Mar 2024

andrew

great location

great location in the heart of st julian ,hi tech bedrooms and the most comfortable beds attention to detail very good with good cleanliness and maintenance throughout the hotel Good value for money .Room noise is high at night due to location.

Business

6/10

Pleasant

09 Mar 2024

Sally

Disappointed

Have stayed here several times and always had a good experience. This time was not great due to the room temperature being set at 17degrees. We were told the whole floor is set to that but they would switch our room off which would bring up the temperature. It didn’t make much difference at all, so the room was far too cold to be comfortable. We stayed at the Boutique the night before and that was individual room heating and was so much better.

Friends_and_family Friends

10/10

Exceptional

01 Mar 2024

Hazel

Great stay at H Hotel

We had a great stay, the staff were so amazing and friendly. We would highly recommend this hotel to all.

Partner

8/10

Excellent

22 Jan 2024

Natalie

I check-in to a hotel every birthday staff didn’t acknowledge that it was my birthday even though they took my passport. This is the first time this has happened in the last six years. Also the room that I had was not a Seaview room and there was a smell of somewhat cooking scent in my room , I’ve stayed at the boutique hotel and enjoyed it as to why I bought the main hotel. This time I would say my stay at the boutique hotel was better . Didn’t have any issues over there and the staff were much friendly. I will be returning this week for business

Leisure

10/10

Exceptional

16 Jan 2024

Daniel Anthony

Amazing hotel… I had to learn the hard way, but there is no need for a car; no parking in the area, and everything is in walking distance or Uber friendly.

Leisure Partner

8/10

Excellent

09 Jan 2024

Dilyan

Air con and spa need updating

Leisure Partner

10/10

Exceptional

19 Dec 2023

Rafael

More than EXCELLENT!

Everything was MORE THAN GREAT! Nibahat receive us at front desk with the same beautyful smile and kindness as when we leave! We really appreciate the gift - bottle of champagne - 'cause we were celebrating our wedding anniversary

Partner

10/10

Exceptional

05 Dec 2023

Geoffrey

Leisure Self

10/10

Exceptional

04 Dec 2023

Quentin

Wonderful location. Very central in the heart of St Julians. Great hotel, rooms are exquisite. Highly recommended.

Leisure Friends

8/10

Excellent

29 Nov 2023

Sani

If you like the central party life, this is the place for you. If you like a quieter location, then stay away from this. The hotel was very nice, and the breakfast was decent.

Business_and_leisure Self

10/10

Exceptional

24 Nov 2023

Renu

Leisure Friends

10/10

Exceptional

07 Nov 2023

Nikay

Amazing

Prime location, you can’t go wrong. Looks exactly like the photo and the room was very spacious.
Depending on the room you get, you could end up at an end where you can hear a lot of what’s going on outside in Paceville but it didn’t keep me up, so not an issue for me.
Great stay and food, already planning to go back.

Friends_and_family Friends

6/10

Pleasant

25 Oct 2023

Amjad

Over all i didn't like this hotel

10/10

Exceptional

24 Oct 2023

Armaghan

Great hotel!

I had a great stay, friendly staff, good location, except there was some construction close by and you would hear the noise so loud early in the morning in your room! I woke up early anyways so it didn’t matter and wasn’t hotel’s fault!
The spa is amazing, food and pool great! It was my birthday and they made it so special for me, never had it before! Highly recommend!

Self

6/10

Pleasant

09 Oct 2023

Tramieka

Horrible smell from pipes of hotel. Could be cleaner. Staff was okay. 5/10 rating.

Leisure Partner

2/10

Poor

24 Jul 2023

Sangeeta

Stayed in many hotels around the world and this was the worst by far. Absolutely poor service, roo
Layout I thought of and very poor, no air on for first 2 days and I. 40 degree heat it was awful despite many many complaints we finally got to change our room at 11.45pm sat nite!! Very inconvenient and to a room that stunk. I would definitely NOT recommend this hotel to anyone

Leisure Partner

6/10

Pleasant

16 Jul 2023

Yaser

The room was noisy. Lighting isn’t good cleaning not up to standard

8/10

Excellent

23 Jun 2023

Verified traveler

Hotel for young people who are there to party

Beautiful modern hotel, rooms are very spacious and clean. We had a massive balcony with a sea view. The hotel was very busy. Definitely a hotel for young people. The location is ideal for clubs and pubs. If you want a more low key chilled hotel this is not for you!

Partner

4/10

Poor

06 Jun 2023

ami

My stay was great until they charged me for minibar services which we did not use including a bottle of vodka. The seal had been broken but the bottle was full. This was not broken by myself and since trying to speak to a manager, they are now ignoring me. Real shame as I would have referred this hotel otherwise.

Leisure Partner

8/10

Excellent

05 Jun 2023

Cindy

The property was nice and the the pool and view were great. A bit unorganized, there were miscommunications about mini bar items with the hotel trying to charge for items that were not consumed. Overall it was a bit overrated for the price.

Leisure Friends

2/10

Poor

29 May 2023

Sagi

The hotel is in a very bad shape and the walls are literally falling. I got part of the wall on my leg. Terrible stay.

8/10

Excellent

10 May 2023

Faiza Sana

Lovely hotel, staff were really nice and welcoming. Hotel is in a busy area ,where there are pubs/bars etc. location is good , access to different parts of Malta

Leisure Partner

6/10

Pleasant

06 May 2023

Khadi

Nice hotel, very trendy, but in such a noisy area. Wasn’t expecting mirrors on the ceiling that was a bit weird bit of a seedy vibe in a nice hotel but hey ho. To each their own!

Leisure Partner

2/10

Poor

06 May 2023

Deborah

The hotel looked like a great place, however, I will not recommended this place as this was the worst experience I’ve ever had with a hotel. First the check in experience - They sent us to the wrong room. Then called us to tell us we had to come back down with all our luggage, no assistance to get the key for the other room. Went to the other room and it wasn’t serviced or cleaned get. Went back downstairs and they told us we had to wait. We weren’t able to check in until 7pm, 3 hours after check in time. The front desk manager ensured us that we would receive compensation for the inconvenience. We received nothing. All we received was more headaches because the hotel had a towel shortage, so we had to ask for towels for the room but all they could provide was beach towels. The jacuzzi in the room was broken. Then upon checking out, they tried to get us to pay the deposit and euro tax AGAIN because they didn’t have the record of it in the system. So I had to get in writing that they acknowledged the deposit on my credit card and we would get it back. And again, they offered no compensation for any mishap. I said the least they could have done was paid for our drinks and food 70 euro while we had to wait 3 hours to check in to our room. But nothing. We also experienced the manager, Plamena being rude with other customers as well. I hope the hotel reads this and takes appropriate action to address her disrespect towards customers.

Leisure Partner

10/10

Exceptional

25 Feb 2023

Brian

Very stylish, very clean and very professional throughout

Business_and_leisure Self

8/10

Excellent

12 Feb 2023

carmelly

Overall I would give my experience a 8 out of 10. Staff was super friendly and amazing, only downfall was my jacuzzi in the room leaked and the hotel didn’t have enough wash cloths (small towels) other than that I will highly recommend, especially the spa at the hotel it is a must Rahju was amazing. I will stay again when I visit during the summer

Leisure Partner

8/10

Excellent

09 Feb 2023

Alima-Sadiyyaah

I love this hotel. Would rate 9/10 because I've stayed at the sister hotel Hugo's on 2 other occasions and that would get a 100/10. The breakfast is ahhh ma gosh. Defo a must when booking and the location is perfect for night life and getting around with taxi or public transport around Malta. Also access to a lot of restaurants. Some say it's noisy but it's really not bad at all unless you're the most senator I've jumpy sleeper. I have recommended the Hugo's to every friend and family who have been to Malta and this is the one hotel I will be staying at when I come again. I'm obsessed !!

Leisure Partner

10/10

Exceptional

01 Feb 2023

Kimberly

MOST BEAUTIFUL HOTEL I’ve ever been to. Would definitely come again

Leisure Self

10/10

Exceptional

05 Jan 2023

Tomi

Had a fantastic stay at H Hotel. They helped decorated the bedroom for my partners birthday. Staff were super friendly, concierge service was great and the breakfast was impeccable. Also very clean and in a great location.

Leisure Partner

4/10

Poor

28 Dec 2022

Michael Allen

Due to Delta changing our flights, we needed to check out a day earlier than originally planned. We confirmed with Expedia, who called the hotel, gave them info/reference number. Explained on arrival and check out, yet once we got back we were told they just kept the extra night fee and that was that…Also we could never get a full refresh on towels; one size or another was always missing and we had to go down to the front desk, with limited success. Would return to Malta, just not here.

Leisure Partner

10/10

Exceptional

23 Dec 2022

Karen-Ann Wilhemina

Ideal location and good resturant nearby.
Didnt like the transparent toilet door.

Leisure Family

6/10

Pleasant

04 Oct 2022

Carl

Great hotel in a terrible place

Leisure Partner

10/10

Exceptional

27 Sep 2022

Ian

H Hotel & Boutique is simply paradise. This beautiful and welcoming property not only abodes the perfect location for ease of relaxation and reach to all of Malta - But it’s staff and kindness set it above all others.
From reception to check out - You will feel welcomed and cared for, almost as if your family :)
Views are unprecedented and it’s roof top pool and bar will leave you in the moment of elite and VIP.
Thank you H Hotel & Boutique. A dream come true & we look forward to spending more time with you in the future.

Leisure Partner

8/10

Excellent

20 Sep 2022

Christopher Robert John

A very up market boutique hotel.
Friendly and helpful staff.
Lovely variety of food.

Leisure Partner

8/10

Excellent

17 Sep 2022

mohammed faheem

Was a good place to stay next to the night life but inside the hotel you jist wouldnt know

Leisure Family

8/10

Excellent

09 Sep 2022

Alessandro

Great hotel, but some Gold benefits not valid

The hotel is amazing and the facilities are great. The only downside is that it doesn't have a gym (but does have a decent SPA)
The main issue I had was that my Gold VIP member benefits were not really recognised by the hotel, who didn't offer the room upgrade and guaranteed late check-out that's supposed to be included in the Gold membership

Partner