Nine Hours Sendai

Japan , Miyagi
Sendai, 2-3F 2-2-8 Kokubun-cho
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100 reviews shown

6/10

Pleasant

02 Feb 2026

Mathew

Great stay just not for me. Entire place was spotless and very clean. staff was very nice and courteous but the capsule mattress was very thin and hard to sleep on

10/10

Exceptional

28 Dec 2025

Paul

Cleanliness and helpful staff

Leisure Self

10/10

Exceptional

26 Dec 2025

Victoria

the staff were really friendly and the capsules were more spacious that i thought ! this was perfect for me to stay for one night

Leisure Self

6/10

Pleasant

21 Sep 2025

Marie

It’s very clean and orderly. The location was great. However, there’s absolutely nowhere to really get your stuff together unless you’re a mighty light traveller. The sinks are cramp together and the vanity is not enough either. There’s no space for rest. I’ve stayed with them in other locations and they were all different.

Leisure Self

8/10

Excellent

04 Dec 2024

Victoria

I stayed for here 1 night and found it to be a good option for budget travel. Very clean and quiet with excellent shared hygiene facilities. The floors are gender segregated for safety and the sleeping areas are very quiet .
This was my first experience of a true \"capsule\" hotel and it was very novel to sleep in something that looked like Star Trek.
There are plenty of dining options nearby .
My only issue was the distance from the train station, as I was walking with a suitcase and backpack .

Leisure Self

10/10

Exceptional

06 Nov 2024

Fletcher

Super clean and good Wi-Fi. Best sleep I had gotten whole trip.

8/10

Excellent

02 Aug 2024

Kevin

It was cool

4/10

Poor

03 Jul 2024

Catherine

Clean but not able to sleep

It was clean and the people were friendly. It felt very secure. There is no carpet in the capsule area so every little noise echoed all night. There was no area to eat or have snacks like the 9 hrs in Nagoya. The pillows were hard like rocks.

Friends_and_family Family

8/10

Excellent

29 Jun 2024

Colin

It was a good experience.

Leisure Self

10/10

Exceptional

28 Feb 2024

Kim

I am very satisfied 👍

10/10

Exceptional

19 Jan 2024

Leslie

Very clean, plenty of toilets and showers. If you stay more than one night, you're required to check in and out every day to allow the staff to clean; luggage just stays in the your assigned locker. Lots of shopping and dining options nearby

Leisure Self

4/10

Poor

25 Jun 2023

Tereza

I recently stayed at a Capsule Hotel, and although I understand that the hotel is not responsible for the inconsiderate and noisy guests, I feel compelled to share my experience. Unfortunately, I couldn't get any sleep due to the constant noise, which makes it difficult for me to recommend this experience. However, I must mention that the hotel itself is nicely designed and the staff members are friendly.

Despite the hotel's pleasant ambiance and helpful staff, my overall experience was heavily affected by the inconsiderate behavior of other guests. I had the misfortune of being surrounded by a group of very noisy individuals who disregarded others' need for rest.

It is important to note that the hotel and its staff cannot be blamed for this issue, as they did their best to address the situation. However, due to the lack of sleep caused by the disturbance, I cannot recommend this hotel as an enjoyable experience. It is a shame because the hotel itself is beautiful and the staff members are pleasant.

Partner

8/10

Excellent

07 Oct 2021

Sara

Good location for 1 night

Good location, clean, decent wifi. You do have to check out at 10 am, even if you’re staying consecutive nights, so it’s inconvenient if you’re trying to stay for a while, but a great option if you just need a place to stay for 1 night.

Self

8/10

Excellent

05 Nov 2019

Verified traveler

Being a capsule hotel this stay was comfortable, clean, relatively cheap, and they provided good amenities such as pyjamas, towels, toothbrush, and slippers. Though when I stayed some of the staff seemed as if they didn't care very much but check in was quick and simple. Plus of course there is nowhere really to talk, relax, sit, or eat as the only space is the bathroom and your capsule. Overall the stay was comfortable and the design of the capsules is very cool, they have enough room to comfortably sit up in. Would stay again

Leisure

10/10

Exceptional

12 Oct 2019

Verified traveler

Shower and bathrooms were amazing..if you go for the breakfast option the give you a gift card to Starbucks.

Leisure Self

10/10

Exceptional

28 Sep 2019

Avery

The hotel was very clean. I appreciated that the lockers, showers and sleeping area were separate. A robe, slippers and toothpaste are provided as well as towels. Each shower has shampoo, conditioner and body wash. The wi fi was free and, while a little slow, worked well. Very good property for the price! My only wish is that the pillow had been better or that I could have had another one. Other than that, it was a perfect place to stay.

10/10

Exceptional

08 Sep 2019

Verified traveler

You can hear other people. If you’re a light sleeper, get some headphones. Otherwise you have everything you need.

Friends_and_family Family

8/10

Excellent

29 Aug 2019

Merejoy

Nice

Near to shopping area

6/10

Pleasant

11 Jul 2019

Nilanjan

A sleepless night

bad bed cover, irritates the body. Better off in terms of location, a 7:11 shop on site. Also lockers were bigger thsn in Tokyo capsule at Takabasi.

10/10

Exceptional

14 Jun 2019

Verified traveler

Very simple check in process and the hotel is very clean

Leisure Friends

2/10

Poor

28 May 2019

Verified traveler

POOR

I DO NOT RECOMMEND STAYING HERE.
You MUST check in (by 10am) and out every day even though you are staying for consecutive nights. Services are poor. Everything is bad. Eventually, I gave up the last night of stay and I booked another hotel. Try staying here for a night if you would like to challenge yourself and see where your limit is.
I repeat, I DO NOT RECOMMEND STAYING HERE.

8/10

Excellent

11 May 2019

Verified traveler

Good but depending on the pod location you can hear people drying their hair in the wee hours of the morning, not a reliable option for light sleepers, personally I had noise cancelling headphones so I didn’t notice till taking them off but could be a deal breaker if you are a light sleeper and can’t sleep with headphones / ear plugs on.

Friends

8/10

Excellent

05 May 2019

Leslie

Great and comfortable stay. Ideal for 1 night stay in Sendai.

Leisure Self

10/10

Exceptional

29 Apr 2019

Verified traveler

Very minimalistic style, Simple, but I wish the check out time was 11am :]

Friends_and_family Family

10/10

Exceptional

31 Jan 2019

Verified traveler

Great pod hotel. Love it

8/10

Excellent

04 Dec 2018

Leon

Nice stay

Nice & welcoming stay. Feel comfortable staying in Nine Hours Sendai

6/10

Pleasant

28 Oct 2018

Yoshi

This is the third 9h capsule I have stayed at. The first two (in Kyoto and Tokyo) were good experiences for a capsule hotel and hence why I choose to stay at this 9h on my trip to Sendai. The location is great as it it is just a few min walk away from Hirosedori and Aoba-dori stations and a 10-15 walk from Sendai station. Its also located right next to Kokubuncho entertainment district and Vlandome shopping arcade. The facilities and beds are clean and the staff are helpful though have limited english. My big complaint though is in its room layout. In this 9h location, all the lockers are located just on the other side of the two doors to the capsules. This means that all the sounds coming from the locker room (including all the people talking, opening/closing their lockers, changing, playing music) can be heard from in your capsule. As well, on the other side of the capsule room there is another door that leads to the sink/toilet room with the location where people blow dry their hair just on the other side of the door. That means in order to get a good nights sleep, you are really dependent on how considerate your fellow guests are. In the other 9h locations I've been to there was always some separation between the busy/loud areas and the capsules (including being on separate floors) but not this one! I highly recommend you bring ear plugs if you want to get a good night rest here and ask for a capsule furtherest from either of the 3 doors leading to the capsule room.

10/10

Exceptional

24 Oct 2018

Jas

Exactly what I expected from a capsule hotel. Very clean, fast service. A little bit of noise while I was trying to sleep, but I expected that and brought ear plugs.

10/10

Exceptional

19 Oct 2018

Alex

Good for a short stay experience

Best way to experience a capsule hotel in Japan

8/10

Excellent

17 Oct 2018

Alex

You need to experience this once

Stay here for the experience, not for the comfortness. It’s cheap, clean, and very efficient. Take a shower, relax, sleep and leave in the morning. Very basic, but the atmosphere was like being on a spaceship. Very cool. Beds not too comfy though, but had worst in Japan.

4/10

Poor

17 Oct 2018

Verified traveler

Avoid - Worst capsule experience

Worst Nine Hours experience. All the facilities are on the on each floor (way too much noise all night) So it’s loud, the capsules are hot and you won’t get much sleep. Nine Hours in Kyoto is far superior

8/10

Excellent

17 Aug 2018

TokyoFox

Does what it needs to do; just a place to shower and sleep

8/10

Excellent

29 Jun 2018

tokyofox

It does the job!

If you just want to shower and sleep then this is fine! If you want more then it’s not for you!

8/10

Excellent

07 Jun 2018

Martin

Cheap and simple.

Super cheap place to stay! All the basics are provided. highly recommended unless you are light sleeper.

Friends

8/10

Excellent

20 May 2018

Kanshi

Capsule gets warm

Good location, close to night life in Sendai. The capsules get a little warm while sleeping. There is very little circulation while in the capsule, which leads to it heating up with your own body heat while you sleep. Overall, it's clean and the beds are comfortable.

8/10

Excellent

02 May 2018

Craig

Affordable, close to shopping & train station

Very affordable hotel that is 15 minute walk from train station. Very affordable & close to major shopping destinations. Comfortable cubicle, however the one complaint is the cubicles are not very sound proof.

8/10

Excellent

02 Apr 2018

Verified traveler

Clean, friendly and convenient

Capsules, lockers and shower cubicles are larger than average. Very clean facility and friendly staff. No lobby or common area. Good location. Value for money.

10/10

Exceptional

13 Dec 2017

Verified traveler

Perfect choise for a one night only

Good location, clean, so quiet, the 7 Eleven convenient Store is just at the main entrance .... It is good enough if you want a good place to sleep ...

8/10

Excellent

11 Dec 2017

Verified traveler

Clean&modernish.Excellent value4solo or biz travel

Clean individual shower rooms with liquid soap and shampoo provided. Also provided: sleepwear, slippers, bath towel, face towel, toothbrush/paste. Another room has sinks, mirror, and individual toilet rooms. The sleeping pods were comfortable and large enough to sit up in without hitting your head on the ceiling. Adequate for sleeping after a day of meetings or a night out on the town. (Why spend money on a room with a view when you will only be there long enough to sleep before leaving very early the next morning for travel or more meetings?) Perfect for a business trip or solo traveler who will be in meetings from morning to night, or out sightseeing all day. Clean facility, helpful and kind staff. Would stay there again. Men's only floor, and women's only floor, very clearly separated. Safe and secure with no hassles possible. Convenience store in the directly under the hotel on the ground floor. Night life and shopping also very close by. And, close to an exit of Hirose-dori subway station (exit 5, I think).

6/10

Pleasant

28 Jun 2017

Verified traveler

Good for the price

Small, cramped...but for $25 a night...GREAT! Nothing more needs be said, except that stupid Expedia has a word count...idiotic!

8/10

Excellent

10 Mar 2017

Verified traveler

Nice clean place

The place was good, comfortable, nice bathrooms but no common area, so you could only be there to wash up or sleep

8/10

Excellent

01 Mar 2017

Chun

Just next to the night life district.

1st time capsule hotel, really cheap and great overall

6/10

Pleasant

11 Jan 2017

Verified traveler

Nice capsule

Close enough to transport and restaurants. Access was very easy and amenities were clean and sufficient. Would recommend for anyone who is staying the night in Sendai looking for affordable, quick, hassle-free accomodation.

10/10

Exceptional

03 Jan 2017

Christian

Great Solo Night Stay

This was a pretty great place to stay. Wasnt hard to find at all and the building was well displayed well so you wont miss it. It was a standard capsule hotel but the staff was helpful and the facilities were very clean. Theres a 7-eleven downstairs too so it was easy to get a late night snack. No real complaints here. I would stay again for sure.

8/10

Excellent

26 Dec 2016

Verified traveler

Affordable and utilitarian.

Clean accommodations and simple check in process. Simple is best.

8/10

Excellent

12 Mar 2026

遥輝

全体的に良いホテルだと感じました。

6/10

Pleasant

26 Feb 2026

シゲユキ

良かったです。

Self

10/10

Exceptional

13 Feb 2026

Tomofumi

カプセル内が広く、ゆったりと眠ることが出来ました。館内はとてもキレイで落ち着いた感じで、とても気に入りました。
ロッカーが大きいのも有難かったです。

Business

4/10

Poor

31 Jan 2026

SATORU

寝るために必要最低限の設備。
カプセル内は飲食禁止ですが、施設内に飲食スペースは見当たりませんので、外で済ませてから利用することになります。
カプセルなので仕方ないのですが、廊下や他のカプセル内の音が意外に響き、他の方のイビキもよく聞こえますので、耳栓必須です。
施設内は概ね清潔に保たれていました。

Leisure Self

8/10

Excellent

17 Jan 2026

KAZUMI

他のナインアワーズにも何度か泊まったことありますが、ここのが驚くほどフワフワで感動しました!!
提携している駐車場もあります。
ただ、残念なのが、飲食できるラウンジがないことと、フロントスタッフが素っ気ない感じなこと。
それ以外は全く問題ないです。

Leisure Friends

10/10

Exceptional

30 Dec 2025

Koju

とまりの

Leisure Self

8/10

Excellent

21 Dec 2025

KUANG HAN

服務親切，唯周日住宿人員品質略差。週六的晚上人員雖多但安靜。住宿品質較佳。

Self

6/10

Pleasant

07 Dec 2025

Akihiko

スタッフ冷たい

Friends_and_family Friends

8/10

Excellent

09 Nov 2025

Osamu

シャワールームも客室も清潔でした。
もう少し仙台駅から近ければと感じましたが(笑)

また仙台へ行くときは利用させていただけたらと思います。

Business

8/10

Excellent

08 Nov 2025

YUMIKO

クリーンだった

Business Self

10/10

Exceptional

01 Nov 2025

SATOSHI

親子で利用させて頂きました。
シンプルで清潔で快適に過ごさせて非常に好印象でした。
また機会があれば利用したいです。

Friends_and_family Family

6/10

Pleasant

14 Oct 2025

MAYUMI

駅からのアクセスもよく周囲の環境も安心できるところでした。

Business_and_leisure Self

8/10

Excellent

12 Oct 2025

TOMOKO

枕が固くて寝にくかった

Leisure Self

4/10

Poor

27 Sep 2025

TOMOHIKO

①チェックインに時間掛かり過ぎ｡

10/10

Exceptional

26 Sep 2025

JUNKO

セブンイレブン。スターバックスコーヒー

Business

8/10

Excellent

18 Sep 2025

きき

カプセルホテルなので割り切ってます。
女性のみのフロアなので（当たり外れあると思いますが）わたしが居た２泊はほぼ静かでした。

Leisure Self

8/10

Excellent

23 Aug 2025

わたる

初めてカプセルホテル泊まりましたが、思ったより快適でした！

6/10

Pleasant

18 Aug 2025

Aki

安く滞在できてよかったです

8/10

Excellent

18 Aug 2025

Aki

静かな場所だったので、よく寝れました

Leisure Self

6/10

Pleasant

02 Aug 2025

Aki

携帯の充電ができなかった
タイプCの対応を希望します

10/10

Exceptional

15 Jul 2025

Kanno

マナーの悪い宿泊客がいて、騒がしいし、ドライヤー使えないしで、スタッフの方に注意お願いしたら即座に対応していただけました！！
お友達同士で和気あいあいとお泊まりしたい方には向かないホテルなので注意！！

Business_and_leisure Self

10/10

Exceptional

13 Jul 2025

teruki

バイクで利用しましたが近くに格安で停められる市営の駐輪場があり便利です。
24時間出庫自由なので観光の拠点に最適です。

Leisure Self

10/10

Exceptional

12 Jul 2025

Masato

また、宿泊したいです。

6/10

Pleasant

09 Jul 2025

Megumi

飲料用のお湯があったらいいなぁと思いました

Leisure Self

10/10

Exceptional

01 Jul 2025

建物自体綺麗で洗面所もシャワー設備も申し分無し！

10/10

Exceptional

24 Jun 2025

Otaka

ビジネスで利用しましたが、清潔感があり快適でした。国分町ということもあり、夜、外食から帰りやすいのもいい点です

Business Self

8/10

Excellent

22 Jun 2025

SAYURI

夜遅くのチェックインでしたが、スムーズにできて良かったです。大通り沿いなので、室内が静かな分、車の音が聞こえやすかったかも。あと、周辺が繁華街で夜遅くは酔っ払いが多かったです。

8/10

Excellent

05 Jun 2025

藤悟生

駅からも近くて、分かりやすくて、とても過ごしよかったです。

8/10

Excellent

05 Jun 2025

ヒロシ

スタッフの対応が丁寧で良かったです。

Leisure Self

10/10

Exceptional

01 Jun 2025

Junko

清掃が行き届いていました
ありがたかったです

Business Self

10/10

Exceptional

19 May 2025

Sato

良かったよ！

8/10

Excellent

04 May 2025

Verified traveler

当たり前のものが無くて少し不便

見た目は良いですが、以下が不満でした
・誰かが入ると全体が揺れるカプセル
・ラウンジがなく、狭いベンチがあるのみ
・トイレにバッグなどを掛けるフックがない
・ドライヤーのパワーがやたらと弱い

良かった点
・ロッカールームと大きいロッカーがあって便利
・シャワーが多くて待たなくて良かった（少ないという意見もあったのでたまたまの可能性もあるが）

仙台駅から遠めだし、値段も安くはないし…と思ったのですが、現在？周辺のホテルも軒並み高いようなのでそれを考えると良い方かもですね。

Self

8/10

Excellent

30 Apr 2025

TERUYUKI

素泊まりにはちょうどよかったです！

6/10

Pleasant

18 Apr 2025

Takeshi

暑い

シャッターを閉めると暑くて眠れない。

Business

10/10

Exceptional

10 Mar 2025

keigo

とても良かった

Leisure Self

4/10

Poor

09 Mar 2025

もう少しイスが欲しかった

Leisure Self

8/10

Excellent

23 Feb 2025

施設としては問題なかったですが周りの宿泊者がうるさく2時間ほどしか眠れなかったです。
ですがカプセルホテルなんてどこもそうだと思うのでカプセルホテルとしての評価は高いです。

Leisure Self

10/10

Exceptional

21 Feb 2025

EIMI

コスパよき

コスパもよくて綺麗で快適でした。

Self

10/10

Exceptional

17 Feb 2025

KEN

リピートありのカプセルホテルでした

駅から少し離れていましたがホテル内はとても綺麗で過ごしやすかったです。

ただ自分のカプセルだけなのかカプセルに入る時すごいギシギシと音がして周りが静かだったので迷惑をかけてる？と気になりました。

Self

10/10

Exceptional

14 Jan 2025

Susumu

快適に過ごせました。また、利用させて頂きます。

Business Self

8/10

Excellent

13 Jan 2025

Junichi

仙台駅から少し離れているが、ショッピングや飲食、観光には便利な立地。
施設は全体的に綺麗で申し分ありませんが、細かいことを言うと、
ロールカーテンを引っ掛けるフックが深いところにあって留めにくい、
ロッカーは大きなリュックなどは入らない、椅子や台がないので着替えや物の整理に時折不便を感じる、
支給される使い捨てスリッパがすぐへたってしまって履きにくい、
バスタオルを回収するボックス、ゴミやスリッパを捨てるボックスの場所が微妙に離れていて分かりにくい、
チェックイン時、事前支払済みであればその旨の説明がほしい、
といった辺りは気になりました。

Leisure

8/10

Excellent

11 Jan 2025

Kuniko

すごいおしゃれなカプセルホテルでした。口コミ通り清潔でスタッフさんも親切でした。本当にシャワー入って寝るだけに限定されコスパ凄いです。食事不可と知ってましたが、キャリーケースを整理できるフロアや食事できるフロアがあったら更に便利だと思いました。残念だったのがロールスクリーンが閉めづらくストレスに感じました。深夜1時頃、トイレ、洗面所を清掃してるスタッフさんがいました。感謝です。この金額はありがたいです。ありがとうございました。

Leisure

8/10

Excellent

01 Jan 2025

Takahiro

便利。広瀬通なので、とても良いです。
一階がセブンなのも、評価高いです。

10/10

Exceptional

09 Dec 2024

Wataru

観光で泊まりました。
仙台駅からは少し歩きますが、国分町の側で食事には困りませんでした。

シャワールームやトイレは共同ですが、待つことはありませんでした。

Business_and_leisure Self

8/10

Excellent

05 Dec 2024

初めてのカプセルホテルでしたが、シャワールーム、ロッカーが効率的に出来ていて使いやすいと思いました。

Leisure Self

10/10

Exceptional

25 Nov 2024

Kai

It was very convenient, cozy and chill and easy to get around within and outside the city

2/10

Poor

08 Nov 2024

KAZUTO

カプセルホテルと名前に付けて下さい。

Leisure Self

6/10

Pleasant

31 Oct 2024

WAI KIN

簡約風的capsule hostel, 最不滿的是枕頭，應該是膠粒枕，但膠粒老化，粘在一起，高低起伏不平，就像睡在一塊用布包住的石頭一樣。

Leisure Self

8/10

Excellent

22 Oct 2024

Verified traveler

一人旅行には充分の広さと設備

遅い時間にシャワー室に入りましたが、掃除していただいたのか綺麗で気持ちよく使用できました。寝室も清潔で綺麗。

そこまで混んでいない日で、ぽつぽつ空いていたかと思いますが、使用するカプセルをわざわざ他人と隣同士にしなくてもいいのにとは思いました。
ベッドルームへ入るドアも気をつけないと大きな音が出るので、夜中に帰ってきた人が開閉するたびに何度も起こされます。

朝は色んな人のスマホのアラームが数分起きにあちらこちらで鳴り、否が応でも目覚めます。

ドライヤーが3つしかなく、朝は化粧してる3人組に場所を占有されていて、使いたかったけど使えませんでした。もう少し数を増やしてほしいです。

熟睡はできませんが、格安で充分の広さと設備が整っていると思います。

Self

10/10

Exceptional

17 Oct 2024

Kiru

安価で設備も数多く揃えてあった。ちょっとした宿泊目的であれば、とても便利だと感じた。

10/10

Exceptional

15 Oct 2024

すみれ

スタッフさんの対応が非常によく、ホテル自体の清潔さ、シャワー等の設備も充実していました。

4/10

Poor

06 Oct 2024

NORIAKI

他者の騒音丸聞こえ

カプセルにしても、他者のイビキ等、騒音が丸聞こえ。もう少し防音対策がなされないと、二度と予約しない

Self

10/10

Exceptional

05 Oct 2024

JUNKO

いつもありがとうございます

Business

6/10

Pleasant

04 Oct 2024

Ryo

買ってきたものを食べられるスペースが欲しいです。

Leisure Self

8/10

Excellent

28 Sep 2024

???

泊まる方が少なかったのかもしれませんが静かでグッスリ寝れたのがとても良かったです！ヘアアイロンが3台なので身支度が被ると使えなかったりするので増やして欲しいのとパワーがもう少しあると良いです。
カプセルベッドの中にはコンセントだけだったのでUSBポートがあればもっと良かったです。電源タップ持って行かなかったので充電出来なくてコンビニでレンタルしました。

Leisure Self