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Comfort Hotel Sendai West

Miyagi · Japan

Chuo Aoba-Ku, Sendai, 3-5-11View location

8.4/10Excellent397 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.4/108.4
Condition8.2/108.2
Location8.2/108.2
Neighborhood8.6/108.6
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Hotel Sendai West

Stop at Comfort Hotel Sendai West to discover the wonders of Sendai. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at Comfort Hotel Sendai West. Each guestroom is elegantly furnished and equipped with handy amenities.

The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Comfort Hotel Sendai West.

Read more about this hotelShow less

A stay at Comfort Hotel Sendai West places you in the heart of Sendai, steps from Aoba-dori Avenue and Asaichi Morning Market. This hotel is 8.8 mi (14.2 km) from Sekisui Heim Super Arena and 0.1 mi (0.1 km) from Sendai Ginza Street.

Make yourself at home in one of the 202 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided on request.

Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, mobile payments, and cash
    • Mobile payment options include: Alipay, PayPay, and WeChat Pay
    • Safety features at this property include a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    18
  • Optional fees
    • Self parking fee: JPY 1530 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Aoba-dori Avenue 0.1 km / 0.1 mi
Asaichi Morning Market 0.1 km / 0.1 mi
Sendai Ginza Street 0.2 km / 0.1 mi
Sendai City Tourist Information Center 0.4 km / 0.2 mi
Mitakisanfudoin 0.4 km / 0.3 mi
Sunmall Ichibancho 0.5 km / 0.3 mi
AER Observation Terrace 0.7 km / 0.4 mi
Nishikicho Park 0.8 km / 0.5 mi
Tohoku University Katahira Campus 0.8 km / 0.5 mi
Jozenji-dori Avenue 1 km / 0.6 mi
Kotodai Park 1 km / 0.6 mi
Miyagikencho Outlook Hall 1.2 km / 0.7 mi
Sendai City War Reconstruction Memorial Hall 1.2 km / 0.8 mi
Sendai Anpanman Children's Museum & Mall 1.2 km / 0.8 mi
Miyagi Prefectural Office 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 307
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
Show 10 more facilities & services
  • 24-hour securityExtra charge
  • Hotel safe
  • Lift accessExtra charge
  • GymExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • MassageExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Comfort Hotel Sendai West

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Comfort Hotel Sendai West

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY WITH SHARED BATHROOMDOUBLE • ECONOMY WITH SHARED BATHROOMDBL.EY-FH

    Photos are not available for this room type.

    Comfort Hotel Sendai West

    DOUBLE ECONOMY WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Comfort Hotel Sendai West

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Comfort Hotel Sendai West

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMY NON SMOKINGTWIN • ECONOMY NON SMOKINGTWN.EY-NM

    Photos are not available for this room type.

    Comfort Hotel Sendai West

    TWIN ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Comfort Hotel Sendai West

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY

    Photos are not available for this room type.

    Comfort Hotel Sendai West

    Double or Twin ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-1

    Photos are not available for this room type.

    Comfort Hotel Sendai West

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 13 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable15 photos

    Comfort Hotel Sendai West

    DOUBLE WITH DOUBLE BED

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Wi-fi
    • Electric Kettle: 1
    • Desk
    • Toiletries
    • Individually adjustable air conditioning
    • Mini fridge
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Comfort Hotel Sendai West

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM

    Photos are not available for this room type.

    Comfort Hotel Sendai West

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM

    Photos are not available for this room type.

    Comfort Hotel Sendai West

    DOUBLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Comfort Hotel Sendai West

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Comfort Hotel Sendai West

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Comfort Hotel Sendai West

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Comfort Hotel Sendai West

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Comfort Hotel Sendai West

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Comfort Hotel Sendai West

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 18 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable16 photos

    Comfort Hotel Sendai West

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    16 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Desk
    • Electric Kettle: 1
    • Toiletries
    • Wi-fi
    • Individually adjustable air conditioning
    • Mini fridge
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Comfort Hotel Sendai West

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Comfort Hotel Sendai West

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 15 m²DBL.DB-2
    DOUBLE WITH DOUBLE BEDPhoto unavailable13 photos

    Comfort Hotel Sendai West

    DOUBLE WITH DOUBLE BED

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-2

    Room amenities

    • Individually adjustable air conditioning
    • Electric Kettle: 1
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Mini fridge
    • Wi-fi
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 16 m²DBL.DB-1
    DOUBLE WITH DOUBLE BEDPhoto unavailable14 photos

    Comfort Hotel Sendai West

    DOUBLE WITH DOUBLE BED

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-1

    Room amenities

    • Mini fridge
    • Individually adjustable air conditioning
    • Electric Kettle: 1
    • Desk
    • Toiletries
    • Wi-fi
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMYTWIN • ECONOMYTWN.EY

    Photos are not available for this room type.

    Comfort Hotel Sendai West

    TWIN ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKING • 1 Bedroom • 19 m²TWN.NM
    TWIN NON SMOKINGPhoto unavailable19 photos

    Comfort Hotel Sendai West

    TWIN NON SMOKING

    Room photos

    19 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Room amenities

    • Individually adjustable air conditioning
    • Mini fridge
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1
    • Wi-fi
    • Toiletries
    • Desk
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Hotel Sendai West

8.4
Excellent
397 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.2 /10
Location
8.2 /10
Neighborhood
8.6 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
25 May 2026
Xiaoyu
Good location and good services!
Self
4/10
Poor
09 Nov 2025
Andrew
Centrally controlled air-conditioning is terrible. Let you guests decide how warm or cool they want their room.
Self
10/10
Exceptional
17 Sep 2025
Chiemi
Great location. A few minutes walk from the station and everything is near by
Leisure Partner
10/10
Exceptional
17 Dec 2024
Claire

Good service - you get what you paid for

The toilet was somewhat small, and there was a step at the entrance that caused me to trip a few times. The breakfast was nutritious and offered a variety of options, though the selection remained largely the same with only minor daily changes. Overall, the service and hospitality were excellent.
8/10
Excellent
12 Nov 2024
Verified traveler

Excellent location.

Old building but they kept it clean. Friendly and helpful staff. Very convenient location from and to Sendai Station. It has laundry facility at cost, simple breakfast is included.
Self
8/10
Excellent
30 Oct 2024
Edward
Just few minutes walk to JR station. Room is typical Tokyo small room but clean and sleek.
6/10
Pleasant
24 Sep 2024
Nai Shun
Property is a bit old
8/10
Excellent
22 Sep 2024
Kwong Ming
Very good, close to the station and providing complimentary breakfast.
Friends_and_family Family
10/10
Exceptional
21 Apr 2024
Chookiat
Good location near station.
Leisure Family_with_children
10/10
Exceptional
15 Apr 2024
kazuko
駅前から近くて、便利
10/10
Exceptional
19 Mar 2024
Thomas
This hotel is very close to the JR Sendai Station and the main shopping arcade in Sendai. The price is very reasonable, especially given that breakfast is included. There are also coin-operated washing machines and dryers (four each) and free storage lockers which you can use even after check-out.
Leisure Family
10/10
Exceptional
12 Mar 2024
Verified traveler

I wanna come back!

Good Service, Good People, Good Location and Reasonable.
ホテルで働くスタッフの皆さま、素晴らしい接客をありがとうございました。廊下ですれ違う時ですら、いつも皆さま爽やかに挨拶して下さいました。イレギュラーなこちらからのお願いにも素早く柔軟に気持ち良く対応して下さり感謝しております。
朝食も大変美味しくいただきました。懐かしい宮城の芋煮、とても嬉しかった!
またぜひ利用させていただきたいです。
Friends_and_family Family
8/10
Excellent
08 Nov 2023
Hon Nam
Good location, near station. Room is small but adequate.
Partner
8/10
Excellent
08 Nov 2023
Yuk Man
酒店近仙台火車站及地鐵站,交通方便,酒店對面有租車公司,方便租車自駕遊人士。另外周邊有很多商場及餐廳,揾食方便。但房間洗手間燈光較暗,若能改善,則更為理想。
Leisure Family
8/10
Excellent
11 Jun 2023
Benjamin
Very good
Business_and_leisure Friends
10/10
Exceptional
28 Apr 2023
marilyn
Food was excellent, staff very pleasant!
Leisure Partner
10/10
Exceptional
14 Apr 2023
Victor S H

Highly recommended, Money worth.

Good location, comfortable room, superb breakfast.
Friends_and_family Family
6/10
Pleasant
22 Mar 2023
Dave
The front desk staffs were very nice but the cleaning staffs were unfriendly & do a minimum job. The air conditioning unit was very dusty & some of the corner/hidden-area furniture surface has not been wiped for a while.

The property needs to be updated & train the cleaning staff. The breakfast service & 24 hour coffee service was great. The location is close to the Sendai station but nice & quiet. Although it’s a business hotel, it’s small even for a Japanese business hotel standard. Don’t expect the Comfort inn size from US.

Also, the check out Time is 10 AM but if you booked through other site, it’s 11 AM. I don’t know it’s Expedia who’s cutting the cost by agreeing to this or it’s the hotel who’s giving only this 10 AM check out to Expedia but that didn’t settle very well with me. The hotel charged 1,000 Yen to extend the check out for 1 hour upon my request.
Leisure Self
8/10
Excellent
29 Jan 2023
Verified traveler

Could be better

The air-condition is a bit hot in winter. The space is enough for 2 alduets and 2 children. The hotel is not modern.
Friends_and_family Family
4/10
Poor
20 Oct 2022
Elle
The bathroom was extremely small and toilet makes extremely loud noise when sit down on the cover. The bed was small for two. The staff were nice and courteous.
Leisure Family
6/10
Pleasant
18 Feb 2020
HIROMICHI

Cheap stay

On the whole, I had a cheap stay. However, I feel cost performance of this hotel is good because all the necessary amenities and room equipment were provided.
Business
8/10
Excellent
08 Nov 2019
Verified traveler

Convenient but small with good value

Convenient for Sendai station. Typical small Japanese room and very small bathroom but good price. Breakfast hospitality included with a good variety.
Business Self
6/10
Pleasant
03 Nov 2018
Verified traveler

Close to the station

Convenient location to the station, but there is no escalator or elevator to the walk bridge to the station, so you have to climb the stairs. it would be hard with a big and heavy suitcase. You would want to go to Aoba- dori, one block away, where you can use an escalator to the station. bathroom space is very small. But it is good price, so I cannot complain.
8/10
Excellent
21 Jun 2014
Mimi

Great location!

Very convenient location by the train station. free buffet breakfast. bathroom is small but that is a regular Japanese size. Staffs were helpful and polite. Over all, I was pretty satisfied.
10/10
Exceptional
24 Aug 2012
Verified traveler

Great for business travelers.

Great location. Just a couple of blocks from the station. Free wifi, coffee service, good breakfast. Staff were very professional and helpful. The room was small but very clean.
8/10
Excellent
24 May 2012
Klaas Besseling

Convenient not too-expensive

The hotel offered just what I needed: a not too expensive clean room to sleep. Bed and bathroom are ok. Hotel is conveniently located in the center of the city, 5 min walk from the central train station, and close to main shopping areas, and with many restaurants close by. For people who like to spend time in their hotel room, the room is quite small. Most of the space is taken by the bed, and there is a desk with a chair. There is free wired internet, no wifi. So I could connect my labtop, but not my iPhone.
8/10
Excellent
30 Jul 2026
Yukinobu
駅から、近く、朝食は、素晴らしいかな。一泊だったのが、残念。
10/10
Exceptional
20 Jul 2026
??
野球観戦でおせわになりました。朝食バイキングがおいしいし、夜中でもフロントにスタッフさんが居てくれるのでコインランドリー使用時に待ちの時間がなくありがたかったです。チェックアウト後に忘れ物に気が付きましたがすぐに対応いただき、受け取り時もスムーズでした。ありがとうございました
Partner
8/10
Excellent
17 May 2026
KENJI
室内のお茶セットが少なすぎる。粉末お茶が一つだけ。インスタントコーヒーとか欲しかった。
タオルが、バスタオルとフェースタオルしかなくて、フロント前の「必要に応じて」のコーナーに垢すり用のタオルなかった。
いろいろなものが揃えられていることが旅行滞在の楽しみのひとつであったので、かなり物足りない気がした。
Self
10/10
Exceptional
30 Apr 2026
chida
朝食がとても良かったです。
8/10
Excellent
22 Apr 2026
IHUNG
逛街、買東西方便
離仙台車站距離很短
藥妝、便利店、牛舌店、咖啡店
Self
8/10
Excellent
14 Mar 2026
WAI HING
酒店在仙台站西口,離車站很近,出行很方便。
房間清潔乾淨、舒適。
我對這次入住很滿意。
Partner
8/10
Excellent
12 Feb 2026
Hon
Clean room but small .. tight. Great service staff
Self
8/10
Excellent
08 Feb 2026
Hiroko
客室きれいでした。
Leisure Self
8/10
Excellent
29 Jan 2026
YI JUN
房間乾淨早餐簡約離仙台駛走路5分鐘
Self
10/10
Exceptional
23 Jan 2026
CHOUMING
對
Friends_and_family Friends
10/10
Exceptional
13 Jan 2026
Shinichi
清潔かつ静かな客室で、リラックスできる
Business
10/10
Exceptional
10 Jan 2026
MASAHIKO
朝食のメニューが健康的でとても良かったです。
Business
8/10
Excellent
10 Jan 2026
Kentaro
客室は清潔でした。ポット、冷蔵庫、ドライヤーなど設備も十分です。スタッフはフレンドリーです。
Business
8/10
Excellent
01 Dec 2025
YOSHIO
レイトチェックアウトをチェックイン時から言ってたのに、チェックアウト当日、10時過ぎ、12時前に全く聞いてないかのような口ぶりでチェックアウトを促されたことが非常に不快
Leisure Self
8/10
Excellent
01 Dec 2025
Shingo
客室はきれいだった
Business Self
8/10
Excellent
15 Nov 2025
Kinya
無料朝食は充実していてよかった
Business Self
2/10
Poor
01 Nov 2025
Katutoshi
チェックイン早々にお風呂内の水回りが使えず困り、それに対してのスタッフの対応の遅さにガッカリ。今後は他のホテルを優先にお願えます。
Partner
4/10
Poor
26 Oct 2025
HANAE
部屋に何匹か小さな虫がいました
Leisure Self
8/10
Excellent
16 Oct 2025
kenji
駅近く便利でした
Leisure Family
8/10
Excellent
02 Oct 2025
kazuko
交通の便、食べる所も、近くにあるので、行動の制限なくて、ラクだし、メイン通りより、一本中の通りなので、比較的静かで、良い
ただ、欲いえば、トイレなど水回りが、もう少し、広ければと思う
バスが、使いにくい
Leisure Self
10/10
Exceptional
21 Sep 2025
Yuka
エアコンの風気口の埃が気になりました。

そのほかは、ライブラリーカフェのコーヒーを部屋に持って入れることや、チェックアウトの日にもセルフクロークが使用できるなど、とても良いサービスだと感じました。

道を尋ねた時もとてもわかりやすく説明くださり、全く土地勘がない私にとっては大変ありがたかったです。
Business Self
10/10
Exceptional
06 Sep 2025
Taro
ご飯よかった
2/10
Poor
27 Aug 2025
Yoko
画像より内装はかなり古い印象。
フロントにスタッフが2人もいるのにチェックインも手伝わない。操作しているのを年配の女性が横でじろじろ見ているが、ロビーに着替えがあることも教えてくれない。朝食の場所も、アメニティなども一切案内なしでいる意味がわからない。

ホテルよ立地はとてもよい。
Leisure Self
8/10
Excellent
03 Aug 2025
kumiko
駅から近く分かりやすい場所にあり、利用が便利でした。無料の朝食もありお得感がありました。また機会があれば利用したいです。
Business_and_leisure Family_with_children
8/10
Excellent
02 Aug 2025
kazuyo
駅に近く便利
Business_and_leisure Family_with_children
8/10
Excellent
01 Aug 2025
YASUTAKA
朝食は種類はたくさんは無いけれど、充分。
6/10
Pleasant
09 Jul 2025
Mika
朝食はビュッフェタイプと言うのでしょうか、種類があり選べる楽しさがあります。それに、なんと言っても無料な事は嬉しいですね。広い共有スペースでの無料ドリンクも嬉しいサービスだと思いました。
Leisure Self
10/10
Exceptional
18 Jun 2025
CHENG-LUNG
good
Business
8/10
Excellent
17 Jun 2025
MANABU
朝食も付いていてとてもコスパも良かったです
手作りヨーグルトおいしかった
Friends_and_family Friends
10/10
Exceptional
16 Jun 2025
NAMI
すぐそばにコンビニ、ドラッグストア、カフェがあり便利。仙台駅からも歩いてすぐ。
Leisure Self
10/10
Exceptional
23 May 2025
AKIHIRO
まぁまぁでした
8/10
Excellent
06 May 2025
Verified traveler

快適でした

チェックインはGW中なのに、とてもスムーズでした。3部屋予約したので、同じフロアに出来なかったことを先に詫びてきたのはとても印象は良かったです。ユニットバスが狭いので、そこだけはマイナスかと。フロントも朝食会場のスタッフともに◎でした。ルイボスティーとかあったの素敵でした。仙台はこうした競合ホテルが多いので、例えば、夜食用にパンやミニカレーとかあったら良いかと思いました。
Friends_and_family Family
10/10
Exceptional
23 Apr 2025
Noriyoshi
スタッフ担当が変わっても情報がちゃんと引き継がれていた。
10/10
Exceptional
06 Apr 2025
??
スタッフの方の対応も良く、無料の朝食も種類豊富でまた利用したい
Leisure Partner
10/10
Exceptional
30 Mar 2025
SERGIO

Excelente estadia numa viagem longa

Fiquei hospedado por vários dias e os funcionários foram atenciosos e simpáticos.
A opção com café da manhã incluído valeu a pena.
Está muito bem localizado, perto da estação, lojas de conveniência, áreas de compras, restaurantes.
Partner
10/10
Exceptional
27 Mar 2025
MITSUHIRO
静かで快適です。無料のドリンクバーが嬉しいです。朝食が上質で柔らかくて美味しいです。
10/10
Exceptional
23 Mar 2025
Tomoko
枕が低くて眠りづらかったです
8/10
Excellent
20 Mar 2025
Shiori
朝食が毎日変わってよい。
10/10
Exceptional
17 Mar 2025
Kazuki
文句なし
Business Self
4/10
Poor
23 Feb 2025
KAZUHITO
洗面台から出る水は、飲料水として利用可能と表示されているが白く濁っていた。
Business_and_leisure Self
10/10
Exceptional
13 Feb 2025
Kitty
來仙台市的不錯選擇
Leisure Partner
10/10
Exceptional
08 Feb 2025
Kitty
早餐好食,房間寬敞,服務員好有禮貌
Leisure Partner
10/10
Exceptional
03 Feb 2025
Pak Cheung
Overall is good.
Leisure Family
8/10
Excellent
23 Jan 2025
Shih-Wen
蠻正常的一間飯店,雖然有點歷史但是維持得很好
離仙台車站走路六分鐘,提行李箱的話最好是從地下鐵走出來避免上下樓梯
Friends_and_family Friends
10/10
Exceptional
09 Dec 2024
Takuya
朝食無料とその内容が良かった
カフェスペースでPC環境整ってるのも嬉しかったです。
Leisure Self
10/10
Exceptional
29 Nov 2024
satomi

対応が素晴らしい

チェックイン時必要な書類も速やかに対応していただきとても助かりました。へやもコンパクトながら清潔でゆっくり眠れました。また、利用したいです。
Business
4/10
Poor
16 Nov 2024
YIN-CHING

一般般的飯店

早餐伙食很隨便,枕頭只有一個也太小了,床鋪不舒服,浴室太小不舒服,熱水瓶也怪怪的
Friends_and_family Family
10/10
Exceptional
19 Oct 2024
DAISUKE
👌
Business
10/10
Exceptional
10 Oct 2024
Norona
Perfect location with nice staff! Walking distance from Sendai station to hotel in 5 minutes, lots of restaurants and big shopping malls around. The hotel provides free breakfast and the room is clean.
Leisure Family_with_children
10/10
Exceptional
06 Oct 2024
Norona
The location is perfect, near the station but quiet, there is convenient store, car rental company and restaurants around.
Leisure Family_with_children
8/10
Excellent
03 Oct 2024
Kazuhiko

出張に最適

リーズナブルです
Business
10/10
Exceptional
27 Sep 2024
Hideo
とても気持ちよく過ごすことが出来ました。
8/10
Excellent
23 Sep 2024
Miyako
朝食がよかった。
Leisure
8/10
Excellent
22 Sep 2024
SATSUKI
朝食が無料なのと種類が豊富で良かったです。
Leisure Family_with_children
8/10
Excellent
20 Sep 2024
kenzo
スタッフが親切だった。
Leisure Partner
6/10
Pleasant
05 Sep 2024
Ryo
設備はやや古めではありますが、従業員の方々の対応も良く、快適に過ごせました。
8/10
Excellent
16 Aug 2024
TOSHIHITO
1Fのフロアーとエレベーターが冷房効いていなく辛かった。スタッフサービスはとても良い
Leisure Family
8/10
Excellent
03 Jun 2024
Kaneaki
朝食はとても良い。
ナイトウエアについてはチェックインのときに言うべき。
Leisure Self
6/10
Pleasant
06 May 2024
kazuhiro
朝食も良くて良かったです。
Leisure Family
4/10
Poor
09 Mar 2024
Il Sang

좀 추워서 난방온도를 올려야 했던 최상층 숙박 경험

역에서 가깝다는 장점이 있지만 호텔에서 배정해 준 방은 가장높은 9층 객실이었고 방이 추워서 난방온도를 무척 높혀야 했다. 담요를 특볋히 공급해 준 것은 고맙다. 조식은 너무 간소했다.
Self
10/10
Exceptional
25 Jan 2024
WEI HSIN
服務很好,早餐可吃飽,check in/out快速,近車站
Friends_and_family Family
8/10
Excellent
16 Jan 2024
hiroshi
周囲は静か。しかしエアコンが少々うるさく、あまりよく眠れなかった。朝食は美味しく立地も良いので、また機会があれば利用する予定。
Leisure Family
8/10
Excellent
23 Dec 2023
Tomohiko
無料の朝食やコーヒーがフリーなど、嬉しいサービスが多かった。
Business
6/10
Pleasant
11 Dec 2023
Kiyoto
久しぶりの利用でしたが、大分サービス内容が変化してました。全体的には良かったですが、チェックインが夜遅くでロビー近くの寛ぎ場所やドリンクサービス等がまともに利用できなかったのが残念です。
10/10
Exceptional
03 Dec 2023
Nobuyuki
全体的に、大変良かったです。
Business Self
8/10
Excellent
26 Nov 2023
TAKAFUMI
良い所を敢えて書かなくても
ホテルが既に出来てる事なので割愛します。

悪い所は何と言っても駐車場。
2箇所あるけど
片方は朝6時〜24時しか使えないので
早朝深夜の行動には不向き。
もう片方は24時間使えるが
ホテルとの契約時間帯があるので
結局は料金が発生する。
Business_and_leisure Self
8/10
Excellent
25 Nov 2023
Momoka
接客がとても良かったです。
8/10
Excellent
22 Oct 2023
Takayuki
仙台国際センターで仕事のために使用。ホテルのすぐ近くに仙台駅地下鉄入口があり、とても便利だった。清潔感はあるが、設備自体が少し古い印象だった。
Business Self
8/10
Excellent
16 Oct 2023
RUI
よかったです
ありがとうございました
Business_and_leisure Family
6/10
Pleasant
14 Aug 2023
kyoko
駐車場の案内があったら良かったと思います。私がネットでみたのは、〈駐車場可〉としかなかったので、てっきり宿泊中は無料だと思っていました。1泊の方は○○円など、案内をした方が親切だと思います。
Leisure Family
6/10
Pleasant
23 Jul 2023
SHINICHIRO
The location is very nice!!!
8/10
Excellent
15 Jun 2023
Hitoshi
仙台影木から近く分かりやすい。朝食付きで価格はリーゾナブル。
Business Self
10/10
Exceptional
03 Jun 2023
TETSURO

CPの良いホテルです

仙台駅に近く、綺麗でCPのいいホテルです。
部屋は必要にて十分な広さがあります。
お風呂が少し小さいのが難かな。
せめて20cm程長ければ快適だと思います。
朝食無料サービスがヴァリューですね。
基本的に洋食メニューのビュッフェです。
他のホテルのように和風メニューがないのが特徴ですね。ご飯は洋風ピラフですし、味噌汁ではなくミネストローネとスープです。
コーヒーを部屋に持ち帰ることができるサービスもありがたいですね。
コーヒーは朝食時のみならずいつでも部屋に持ち帰ることができるみたいです。
価格もお手頃なので次回も利用したいと思います。
Business
6/10
Pleasant
24 May 2023
akane
リーズナブルなホテル。
仙台駅から近くて便利。
多くのこだわりがなければ、充分なホテルです!
Leisure Family

Location & surroundings

Comfort Hotel Sendai West
Chuo Aoba-Ku, Sendai, 3-5-11, Miyagi, Japan

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Comfort Hotel Sendai West

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