Name: ANA Holiday Inn Sendai
Address: Shintera, Wakabayashi-Ku, 1-4-1, Sendai, 9840051, JP

10/10

Exceptional

06 May 2026

Song Jun

Rooms are clean and spacious. Staff were friendly and helpful.

Self

8/10

Excellent

22 Apr 2026

Toshimi

Clean facilities, room and bathroom. Bedroom was very spacy.
Nice amenities with water server on every floor.

Partner

10/10

Exceptional

19 Apr 2026

Mark

From start to finish, this was an impeccable Hotel experience. The kindness and professionalism demonstrated by all staff that we encountered was a breath of fresh air. Located just a 10 minute walk from the central train station, this is the perfect location to explore Sendai and the remainder of the Tahoku region.

Partner

10/10

Exceptional

24 Mar 2026

sian

Great hotel close to the centre of Sendai. Helpful staff. Large room and delicious breakfast.

Business Family_with_children

10/10

Exceptional

30 Jan 2026

Cedric

Staff really helpful with all requests

Business Family

8/10

Excellent

18 Nov 2025

Kaylyn

Hotel was about ten minute walk from train station. As well as close to the main shops which is ten minutes. Room was a decent size and clean. No issues. Appreciated that they had not turned the aircon and set it to hot like so many hotels do as it would have been stuffy if just on heat. Amenities were minimal and no drip coffee bags like other hotels in Japan. We had a standard room with double bed and I would not recommend. We are both tall and it was small for us.

Partner

10/10

Exceptional

14 Nov 2025

yongwei

Great location with a few blocks frim the train station and everything one needs can be found there. The room is spacious and clean and the Japanese style breakfast was excellent.

8/10

Excellent

09 Nov 2025

Donna

Reasonably close 5-10 min walk to Sendai station, rather dated, carpet in hallways well stained, and aged fixtures in room.

10/10

Exceptional

17 Oct 2025

Sau kuang

Nil

Leisure Partner

8/10

Excellent

29 Sep 2025

Kwan

Hotel is clean and comfortable to stay in. Only downside is no coin laundry inside this hotel, need to walk about 6 minutes to nearby laundromat which is inconvenient especially if it’s raining.

Leisure

8/10

Excellent

18 Sep 2025

Goh

Staff were really helpful, did their utmost to help despite the limited Japanese understanding on our end.

Our twin room is generous space wise. Comfortable for such a long stay of 6 nights.

Business_and_leisure Family

10/10

Exceptional

02 Sep 2025

Keiko

It’s clean and efficient. The entire staff is friendly, courteous, and highly professional. Both breakfast and lunch are excellent. It’s a great way to start your day.

Leisure Partner

8/10

Excellent

12 Aug 2025

Kathleen

Very expensive. Stayed in a Narita hotel for 1/4 the cost and was nearly as nice.

Leisure Family

10/10

Exceptional

30 Jan 2025

philip

Nice room, very helpful staff

Business Self

10/10

Exceptional

24 Dec 2024

Yoshifusa

Staff is very kind and nice .

Business Self

10/10

Exceptional

30 Oct 2024

sian

Great location. Helpful staff. Loved breat.

Leisure Partner

10/10

Exceptional

04 Sep 2024

Verified traveler

Love the cleanliness of this hotel and the location is walking distance from the train station! The breakfast was good too! Will stay there again!

Self

10/10

Exceptional

13 Jul 2024

Misty

great location. no onsite laundry. staff was very helpful and accomodating. great locatiion near the station.

10/10

Exceptional

30 May 2024

Patricia

Rooms were spacious and staff were really nice.

Partner

10/10

Exceptional

10 May 2024

Tim

We speak very little Japanese and were in the town to visit family. The hotel staff was very friendly and did everything possible to make our stay enjoyable. We will definitely stay there again when we visit next year.

Leisure Family

10/10

Exceptional

21 Apr 2024

S

Staff was friendly and helpful. Rooms were clean. Hotel was close to the train station. No laundry service but there was a 24 hour laundromat within 5 minutes of waking. Would stay again if ever back in Sendai.

Leisure Family

10/10

Exceptional

21 Apr 2024

Janet Mei Yin

Very good location, two minutes to Sendai station. Famous ramen一風堂 just few steps away, shopping around this area.

Friends_and_family Family

10/10

Exceptional

12 Apr 2024

Travis

It's hard to write a review about hotels in Japan because the service is always good. Wonderful staff who were very accommodating and patient with my poor Japanese.

Leisure Family

10/10

Exceptional

09 Jun 2023

Carl

Clean and conveniently located for my stay for work

10/10

Exceptional

27 Nov 2022

David

Good property.

Leisure Partner

10/10

Exceptional

04 Oct 2022

John

Good deal for the pricing

Business_and_leisure Self

4/10

Poor

07 Mar 2020

Traveling

The shower was really noisy! I thought the room was too cold. I struggled to adjust the AC and to make things worse there were no blankets!
It is my fist time and my last time!

Leisure Self

10/10

Exceptional

02 Dec 2019

Verified traveler

Nice and comfortable with good location

Friends_and_family Friends

10/10

Exceptional

25 Sep 2019

Sylvain

Nice place to stay!

Great location

Friends_and_family Friends

10/10

Exceptional

17 Apr 2019

Kenneth

Nice Hotel in Sendai

Normal Japanese Business hotel.
Staff Very Friendly and helpful.

Supermarket just down the street, 7 minute walk to the station.

Family

8/10

Excellent

09 Feb 2018

Verified traveler

wish there’been more lighting. The room was quiet dark I can’t even read books. The only thing could complain though. And the scene outside the window is just another building so do not expect too much.
And I really don’t want to write anymore. Why so many words remanded? ????????????????????

10/10

Exceptional

19 Dec 2017

Chu

Excellent location, price, etc

Great value for our money. Absolutely glitzy compared to other hotels we’d stay in for the same price. A little annoying how there was no way to indicate to staff that we weren’t interested in room cleaning/bed-making (i.e. “Do Not Disturb” sign), since I feel slightly less at-home and secure when I know someone has wandered into our room to change things.

Other than that, wonderful room. Clean, comfortable, and convenient

10/10

Exceptional

04 Sep 2016

Alan

Great hotel near to the railway station.

Comfortable nice room. Staff helpful. 5 min walk to/from railway station.

10/10

Exceptional

05 Jun 2016

Yaling

Nice hotel to stay

It is a little away from Sendai station, there is about 5-6 minutes walk from Sendai station to the hotel, but it was not difficult to find. Google map does very good job also. The hotel maintain the US holiday inn standard, hence there is no surprise. One thing to mention is that for $10 extra, the breakfast is definitely a deal! I would also recommend to get yokoso data sim. It is so reliable, good price, and no worry to ship wifi router back/forth.

Partner

4/10

Poor

05 May 2016

Ken

room was inferior class than what I've experienced previously. white tape to cover up a part of the wall wasn't what I expected.

10/10

Exceptional

28 Apr 2016

Verified traveler

good hotel

Good hotel, close to the station, clean and comfortable

Family

10/10

Exceptional

03 Apr 2016

Jun

A very nice and comfortable hotel at a good place

Easy check in and good breakfast. Short walk to the train station.

10/10

Exceptional

01 Jan 2016

Emily

10/10 Would Recommend

A friend and I went up for little sight seeing trip. The hotel was great. The rooms were nice. The staff was wonderful. They were able to give us directions anywhere we needed to go, and give us recommendations on places to see and restaurants to go to when we asked. They were very polite and courteous. 10/10 would recommend to a friend. The area is great too. It's within walking distance to the train station and many popular restaurants and stuff.

Family

10/10

Exceptional

20 Nov 2015

Christie

Nice hotel. Walking distance to Sendai Station.

Hotel was nice and clean. Staff greeted us upon arrival and provided maps in English of nearby places.

10/10

Exceptional

02 Nov 2015

Verified traveler

The hotel is very nice, the staff are very friendly, and it is conveniently located near Sendai station.

8/10

Excellent

16 Jul 2015

Steven

Very comfortable, friendly staff and good breakfast selection. Walkable from Sendai station, although it's on the 'quiet' side of the station; a couple of restaurants etc. nearby, but the west side of the station has a lot more.

10/10

Exceptional

21 May 2015

Darin

Great value, good room

The hotel was a little difficult to find and is located about 5 to 6 blocks away from the JR Sendai Shinkansen station, but once I found it, I really enjoyed how spacious and clean the room was. I would definitely return here when I'm in Sendai again.

6/10

Pleasant

11 Mar 2015

Robert

Value for Money

A bit isolated but near from the main attractive spots

10/10

Exceptional

09 Nov 2014

Alastair

Great hotel for a business trip

A very good hotel for business travellers.

8/10

Excellent

19 Oct 2014

homer

nice place

The smell of smoke was pervasive on some floors.

6/10

Pleasant

14 Oct 2014

Paul Tellstrom

Cigarette smoke.

Our entire group requested non-smoking rooms, and they had none to give. Mine was the worst, and the windows do not open. This hotel needs to make room for non-smokers. I cannot recommend it for this reason.

10/10

Exceptional

14 Oct 2014

oct 10

Great hotel, walking distance to the train station. Easy walk to food and shopping. Good value on breakfast in hotel.

Family

10/10

Exceptional

10 Aug 2014

Verified traveler

Excellent service!

This is our second stay at the Intercontinental. They provide consistently excellent service and the breakfast buffet is 5 star with a wide variety of foods for all tastes.

10/10

Exceptional

05 Jul 2014

Cheryl

convenient location

Close to JR station and shopping. Good value. Small rooms but typical for Japan. May even have seemed smaller because we had a triple room.

10/10

Exceptional

25 Jun 2014

Jill

Quick overnight

We just needed a not too expensive place to stay in Sendai for one night. The hotel was very easy to find, the staff spoke English well, there were handy convenience stores between the train station and hotel, and the breakfast that was included in the room rate was extremely varied and delicious.

8/10

Excellent

17 Jun 2014

Mary

Nice hotel for the price

We thought this was a nice hotel, convenient to the train station, and included a breakfast buffet which is alot nicer than the Holiday Inn breakfasts in California that I have experienced. The facilities were clean and in good repair. The best thing about it is the hotel staff is always very welcoming and professional. The rates were very reasonable. Alot of airline flight attendants stay here. This is in a safe area.

8/10

Excellent

03 Jun 2014

Verified traveler

Super good service

We originally booked a 1 bedroom 3 person stay, but it was sold out so they comped us individual room and breakfast. Susukino is okay but would be better during winter.

10/10

Exceptional

30 May 2014

K. Iwata

Surprisingly good hotel for the price I paid

Excellent. Since the description said \"a business hotel\", I expected a small room as my previous experience. But the room was not as small as expected. Good service with pleasant hotel staffs. I would recommend this hotel highly. Don't let the low price deceive you.

10/10

Exceptional

19 May 2014

obasan

Reasonable, large room, great if you have a car

The hotel locates on the east side of the Sendai station. Most of restaurants and shippings are at the west side. You need to walk around 10-15 minutes to reach there. The good things are the building is fairly new and guest rooms are larger than the average size of this price range. They offer onsite parking with a reasonable fee. It was only 1260 yen per night. My room was very clean and quiet. If you do not want to walk or drive, there is a small restaurant on site. There are not many other dining/shopping options in 2 blocks other than convenience stores. If you are going to baseball game, Rakuten stadium is on the same side.

8/10

Excellent

17 May 2014

Raymond Ng

An Ideal Choice

This hotel provides value-for-money. It is located 3-5 mins walk from Sendai Station. Like any Japanese city, this makes it's location extremely convenient and food of any type and kinds easily available and within easy reach. The hotel has good facilities including free wifi in lobby and free Lan connection in the room...

Breakfast is also available at rather reasonable rate. Good place to stay for all and any purposes.

8/10

Excellent

07 Jan 2014

lynn

holiday Inn sendai

Within walking distance of a supermarket and Jr station.

8/10

Excellent

01 Jan 2014

Verified traveler

Decent hotel

The hotel was nice. Took me a while to figure out that the clock controlled the lights. The hotel is on the opposite side of Sendai station to the shopping area.

6/10

Pleasant

03 Jun 2013

jeff

not to good

bed hard as a rock and food in the morning the Breakfast if u call that was not hot all it was cold

8/10

Excellent

01 May 2013

mlovatt

Good hotel, central location

Decent-sized double room. Good, central location, within 5-10 minutes walk of Sendai station. Would use again.

8/10

Excellent

05 Apr 2013

Sue

Close to Sendai Station

We had stayed here over 5 years ago and had enjoyed the 'American' breakfast, and the fact that we could view CNN on our television to keep up with world events. This time, the breakfast was not as good and we could not access CNN.
One of the reasons we had returned there was because we were able to communicate with the staff in English. This time, we had more difficulty with that, as well.
Otherwise, although our room was small, it was convenient and spotless. There was a lot of attention to international travelers' needs - toothbrushes, toothpaste, razors, hair ties, robes slippers, as well as hairdryers and the availability of an iron and board.

6/10

Pleasant

21 Aug 2012

Verified traveler

Disappointing service

Since booking, we selected a non-smoking room. When arriving at the hotel to leave our luggage and fill the check-in form (we arrived earlier than the check-in time), we were asked again the kind of room we wanted. We confirmed that a non-smoking one. While arriving at night exhausted with our kid already sleeping after an exciting day in Sendai, we picked up our key and went to our room (514) to find that it smelt as a smoking room. The lady at the reception stated that it was a non-smoking room as the whole 5th floor, so we invited her to check by herself and to give us a new room (411). After leaving from the elevator at the 4th floor, there was a notice clearly saying that it was non-smoking floor, that we didn´t see at the 5th floor. Room No. 411 didn´t smell cigarrette, althought later we noticed a drain smell at the bathroom. As probably all the bathrooms smelled like that and it was already late, we just went to sleep. By the way, if you stay at this hotel and you look for something that fall under your bed, be ready to find plenty of old dust. The price we paid for a night was not expensive considering it was a Holiday Inn, but we understand now why.

10/10

Exceptional

21 Aug 2012

Verified traveler

Like back in the USA

Very large (for Japan), clean, western-style room. Very polite and friendly staff, Wifi in the lobby.

8/10

Excellent

13 Aug 2012

Verified traveler

New clean hotel

The room was clean and new. As in most hotel in Japan, the room was a bit smaller than hotels in the US. But the room and the bathroom were big enough for us. It seemed to me that this is a relatively new hotel. We liked the breakfast there, with so many options and good food! Free internet was also a plus. It was located in a residential neighborhood, but still it was just a short walk to the main train station and shops/restaurants around that area. Overall, we really liked this place.

Family

10/10

Exceptional

11 Jan 2012

JRSS

ANA Sendai

A very nice stay. I was pleased with the hotel and its staff. I'd definitely stay here again.

Partner

10/10

Exceptional

05 Jan 2011

Levi

Great location, great service, great room.

The hotel was very easy to find. Just take the East Exit all the way to the street and look to your right. The location was great as it was close to the station and all of the shopping. The customer service was terrific as the staff spoke both English and Japanese and they were very helpful with directions.
Our rooms were well equipped with more than what we needed. Most people complain that the rooms in Japan are small. Well, they are. If you just expect than, then you're going to have a great time. Great stay and the beds were firm. We slept well.

10/10

Exceptional

28 Jul 2010

Verified traveler

Holiday Inn Ana Sendai

The hotel is central located in the city of Sendai. The Sendai train station is 10 minute walk of the hotel. The hotel staff is great, limited Englsih but brush up on your Japanese. There are many translator programs for phones and Iphones. The Internet connection is wired and works great for small fee. The food at the hotel is limited and it is good. There are many restaurants within walking distance. The room had cable tv, large bath tub, central air, and very quiet.

6/10

Pleasant

03 Aug 2026

MAMORU

受付は親切で好感が持てる。
部屋の掃除には疑問が！
ベッドには髪の毛が残って居た。
又、床が何故か水を溢した様に濡れていて
そのまま拭かれていなかった。

8/10

Excellent

23 Jul 2026

Yoshihiro

ツインにお世話になりました。
お部屋も広く快適でした。
ありがとうございました。

8/10

Excellent

20 Jul 2026

Atsushi

仙台駅から近いが静かで過ごしやすい。買物にも便利。

Self

10/10

Exceptional

13 Jul 2026

Atsushi

仙台駅から近いが非常静かでよい。買物や食事も便利。

Self

10/10

Exceptional

05 Jul 2026

Atsushi

仙台駅から近い割に静かです。飲食店も近く至便です。

Self

8/10

Excellent

27 Jun 2026

GOH

仙台駅から徒歩の距離、駐車場あり、買い物・飲食にも便利、且つ価格帯が好ましい。

Self

10/10

Exceptional

22 Jun 2026

Atsushi

部屋が広い、立地も静かで過ごしやすいホテルでした。

Self

10/10

Exceptional

22 Jun 2026

CHENG YU

Nice and clean, will visit again

Self

6/10

Pleasant

19 Jun 2026

Yuko

シャワーヘッドが古いのか、水圧は強いのに途切れ途切れでした。
施設自体は古そうなので、しょうがないのかもしれません。

Self

10/10

Exceptional

17 Jun 2026

YASUYUKI

出張で宿泊しました。スタッフの方々の気配りが心地よく、また設備も手入れが行き届いている安心感ある滞在となりました。

Business

6/10

Pleasant

15 Jun 2026

CHEN AN

旅館設備老舊住到一半冰箱還壞掉房間非常昏暗總體來說對不起這個價位

Partner

2/10

Poor

14 Jun 2026

TAKESHI

非常に良かった

10/10

Exceptional

13 Jun 2026

Kimihisa

部屋が清潔でした

Business

10/10

Exceptional

11 Jun 2026

YUKI

初めて宿泊しましたが、スタッフの方も親切で案内もスムーズにしてくださいました。
個人的にはベッドが硬く枕が柔らかいのが苦手でした。

Family

10/10

Exceptional

07 Jun 2026

hiroshi

部屋が広くて快適だった。浴槽も大きくてGOOD!

Self

6/10

Pleasant

24 May 2026

YAYOI

た

10/10

Exceptional

17 May 2026

HISAAKI

基本的には満足です。建物は少し年季が入っている感じ。トイレ、シャワーについては下水のにおいがするのがマイナス点ですね。朝食については、仙台の名物がもっとあってもよいかも。

Self

8/10

Excellent

10 May 2026

Chun Kong Ricky

Ok

Family

10/10

Exceptional

07 May 2026

SHENG YUAN

水龍頭熱水馬上就出來了，吹風機很棒，不是那種黏牆壁風弱弱的那種，不過覺得濕氣比較難消。

Partner

10/10

Exceptional

06 May 2026

Chen

乾

10/10

Exceptional

01 May 2026

Yasuko

よかったです◯

10/10

Exceptional

26 Apr 2026

Lee

房間整潔，空間充足
停車場就在後面，方便自駕遊

Partner

8/10

Excellent

22 Apr 2026

Tsu-Cheng

房間非常乾淨，員工服務熱情，設施都到位。但櫻花季房價高很多。

Partner

10/10

Exceptional

26 Mar 2026

Akiko

駅から少し歩きますが、仙台駅徒歩圏。繁華街にある西口とは反対なので割と静かです。地下鉄東西線なら仙台駅より宮城野原駅がちかいですね。
客室も余裕があり、、清潔で、快適に過ごせました。朝食もおいしかった。
しかし、客室でケガをひて、フロントで相談したが、絆創膏しかないと言われたのは少し残念。もう少し親身に相談に乗ってほしかった…（結局骨折していた）。

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

takeshi

ベッドの広さ、硬さの具合が最高で良く眠れました。
化粧水があると嬉しかったです。

8/10

Excellent

22 Mar 2026

syunya

仙台駅から少し歩きますが、とても清潔でサービスも申し分なく良かったです。

Partner

4/10

Poor

20 Mar 2026

Urasa

Overall, my stay was a mixed experience. On the positive side, the hotel facilities were spacious and the amenity kits were absolutely stunning. However, the service from the local staff was disappointing; they appeared exhausted and were generally unhelpful when I needed assistance. Interestingly, the foreign staff members were much friendlier and more approachable.

In terms of location, it is about a 20-minute walk to the main shopping streets, so I wouldn’t recommend it for those on a shopping-focused vacation. While it is near the Yodobashi Camera mall and close to the city center, the distance to the pedestrian zones is notable. I strongly suggest the management look into improving staff engagement and service standards

10/10

Exceptional

10 Mar 2026

Chialin

客房乾淨，人員親切。

Friends_and_family Family

8/10

Excellent

10 Mar 2026

sanae

建物は古いですが内装や水回りの設備は新しくてきれいでした。
ワークスペースも広いです。
部屋に入った時、部屋の電源のカードが最初から入れてあるのに部屋が真っ暗でスイッチを探すのに苦労しました。
ベッドのところだけに集中していました。
水のボトルが置いてなかったのが残念でした。

Self