Name: Hotel Premium Green Hills
Address: 2-8-11 Chuo, Aoba-ku, Sendai-shi, Sendai, 980-0021, JP

10/10

Exceptional

25 Feb 2025

Brian

Great hotel. Ask for a corner room if possible… mine was huge. Housekeeping staff, as always in Japan, extremely friendly and courteous. For the price it’s outstanding.

Leisure Self

2/10

Poor

05 Dec 2024

Frederick

Awful

Business_and_leisure Self

10/10

Exceptional

14 Jul 2024

matt

Good placement for the hotel. Decoration is a bit dated but I’m not complaining about that. Hotel is right on top of shopping and lots of restaurants and bars and a 5 minute walk from Sendai starion

Leisure Self

6/10

Pleasant

26 Feb 2024

Verified traveler

立地以外は平均以下

朝食なし素泊まりシングルです。出張で利用しました。
場所は地下鉄、バス停ともに近く便利な場所です。
部屋は、清潔とはいえません。私は非喫煙者ですが空室がなく喫煙室に滞在しましたが、部屋は黄色く、窓も少ししか開かないので匂いが辛かったです。
ランプも汚れていました。
フロントの女性スタッフの無愛想な対応は嫌な気持ちになりました。

Business Self

8/10

Excellent

10 Nov 2020

Verified traveler

Comfort room, decent size. Easy walk to the station. Close to shops and restaurants, included the pedestrian promenade.

Self

8/10

Excellent

16 Mar 2020

Verified traveler

Mediocre than it’s name. 3/5

I’d like to consider this place more as a budget hotel than more of a premium place as it’s name states. Staff was mostly friendly, although they couldn’t speak English well. The room was very quaint; small yet livable. Unfortunately the bed was hard as a rock and the AC control could only be set to heat.

Friends_and_family Family

8/10

Excellent

10 Jan 2019

Verified traveler

Central location and easy to get to

As in Japanese hotels, the staff are unfailingly polite. Their English is somewhat limited but we had no issues communicating. Breakfast is available for an additional cost. I did not sample the breakfast so I cannot comment on the value nor content. if you want a full American style breakfast there is a McDonalds about 5 minutes away or a local cafe 5 minutes the other way. I do not know if there was any dinner service in the hotel as we ate at a few of the many local restaurants.
The hotel is reasonably close to many of the covered shopping arcades and Sendai Station is a brisk 10 minute walk away.
The room we rented only had a double bed but was manageable for two people. It would be ample for one person for one. The bathroom was clean and functional. The room was very hot when we arrived but by turning down the heat and opening the window slightly we achieved a very comfortable temperature. I would stay there again.

Partner

8/10

Excellent

15 Oct 2018

Kevin

Convenient location. Close to Clis Road...a huge shopping plaza with plenty of restaurants and stores. Hotel is a 15 minute walk to Sendai Station. Hotel staff was friendly and helpful. Breakfast buffet was excellent...if you love Japanese food, which I do. Not the Hilton or Marriot, but it more than met our needs.

4/10

Poor

14 Oct 2018

Miss

Dated and dirty

Partner

10/10

Exceptional

02 Oct 2018

Verified traveler

Convenient and friendly city hotel

It was a very spacious room including a sitting area with chairs. Very rare in Japan! Bed was very firm. Choice of assorted extra toiletries at check in and tea making facilities in the room. Breakfast was an extensive Japanese style buffet, decent value at 800 yen. Location was very good, 10 min walk to the train station and close to shopping and restaurants. The room included use of a Japanese smart phone with free data and calling, a very nice perk! Not everyone at reception spoke English but they always gave good service. Overall good value for money in Japan.

8/10

Excellent

02 May 2018

Verified traveler

Basic, but Clean and Modern

This hotel is in a great location: convenient to shops, restaurants, bars, and JR lines. The rooms, while simple, are in very good condition and offer ample space by Japanese standards.

8/10

Excellent

28 Feb 2018

Angelique

Well located hotel

Family

10/10

Exceptional

16 Jan 2018

Verified traveler

A nice hotel about a 10 minute-walk from the rail station. Clean room, decent size for Japan, pleasant staff, and pleasant included breakfast. Be prepared to use what little Japanese you may have at the reception, as English is sparse on the ground - at this hotel, and in Sendai generally. Still a worthwhile stop, and easy base for a day trip to the temples at Hiraizumi.

10/10

Exceptional

13 Aug 2017

Verified traveler

Right outside the shopping arcades, a walk from Sendai Station, nice staff, free toiletries, and comfortable room!

They can watch your luggage after you check out or when you check in. Great place to stay during festivals situated around Sendai

8/10

Excellent

22 May 2017

Verified traveler

Things were in order. There is a balanced breakfast provided even though not many varieties.

10/10

Exceptional

08 May 2017

Nathan

Nice, clean hotel in a great location

This hotel is very clean and in a great location. Very close to shopping, restaurants and public transportation

10/10

Exceptional

28 Apr 2017

dave&em

nice

nice

10/10

Exceptional

03 Oct 2016

Chris

Good stay

Was great. The gentleman at check-in was polite and friendly.

Family

10/10

Exceptional

26 Jul 2016

George / Maho

Location Location Location!!! Excellent

We chose this hotel because of the reasonable rates and the location being close to shopping and the restaurants. We didn't realize how great it was until we got there, we stayed here for TWO weeks and absolutely loved it. The customer service is excellent, the rooms were spotless and had everything you need, beds were super confirmable if you like a firm bed which we do. located right in front of a bus stop, half block from the subway station, half block from the largest shopping district in Sendai, two blocks from any section of downtown you want to get to. If you are looking for super luxury or need a large room with lots of space this is NOT your hotel but if you looking for an exceptionally clean and friendly hotel that is located perfectly in the heart of Sendai this is your hotel. The food reviews are accurate great breakfast however! I highly recommend if you love Japanese food stepping out of your door and going to the first restaurant to the left, if you can figure out the machine you order with the price is 1/3 of the hotel for breakfast and the food is fantastic \" pick your food items then insert money \", give ticket to person at counter. The staff speak limited English but this did not create a problem for us and they have free laundry machines in the basement. Again if your after luxury this hotel is not for you but if you want an amazing, super clean, comfirtable place to stay while in Sendai I highly recommend this hotel. WE WILL be back!

10/10

Exceptional

25 Jan 2016

Verified traveler

Nice location, free coffee 24h

Staffs are very nice. There is free coffee service 24 hours. You can register a point card of green chain and collect their points although you book the hotel via hotels.com. The location is good, close to 7-11.

8/10

Excellent

20 Nov 2015

SANDY

It's a good base for exploring Sendai and Miyagi!

At first, the hotel was difficult to get to from Sendai Station, but once it was found, walking between Sendai Station and the hotel was easy. This place is right next to a shopping arcade so finding a place for dinner was never an issue. The lobby looked really presentable and the staff were friendly too. I thoroughly enjoyed the breakfast buffet but I had to retrieve the coupons the night before every morning and I think that could have been avoided if I could have all the coupons in advance. As for the room itself, the beds were comfortable and I appreciate being able to open the window to cool down the room. My only complaint would be the copious amount of dust found beneath the beds. It sounds like just a small issue but I fear it may present a health hazard to more sensitive guests. Overall, I would still recommend this place to anyone who wants to explore Miyagi Prefecture using Sendai as a \"home base\" for a few days.

Family

10/10

Exceptional

09 Nov 2015

Tim

Near to JR station and next to Cliss Road shopping

Ideal location. Reception initially did not have our reservation (had booked on impulse shortly prior) but once found were exceptionally helpful and gave us upgrade :)

8/10

Excellent

01 Nov 2015

Marjorie

Great location in Sendai

Great location; walkable from Sendai Station. Lots of shopping options nearby. Fantastic breakfast with unbelievable amount of options; Japanese and Western. FREE laundry washing machines and dryers, you can buy laundry soap from the front desk or at any convenience store, Italian restaurant in the hotel. I had a double room, lots of space, bathroom had full size tub and shower. There was a small fridge in the room and hot water pot with green tea. Only complaint was the bed and pillows; hard as a rock and very difficult to sleep.

6/10

Pleasant

27 Oct 2015

ANNA

Great Sendai Holiday

We liked the hotel a lot however they didn't have any English speaking staff so communication was extremely difficult.As we are an older couple (63 & 66)
in the evenings we just wanted to relax and watch TV.NO English speaking channels at all.We have traveled a great deal and this is the first time we haven't been able to watch the TV.We had some good novels to read so we were ok.
We think they are geared for Japanese travelers only.
Having stated the above I wish to mention that the staff were wonderful.
The rooms were clean and large in size.We were in a great spot.Close to shops,
the Railway Station (We had a JR East pass which allowed us to travel up and down the east of Japan)and lots of delicious food.I don't know if the beds were Premium but they were certainly very comfortable.

Partner

8/10

Excellent

04 Oct 2015

Vicky

Two night stay

We had two very enjoyable nights at this hotel. The staff were very friendly and very helpful even though their English was very limited.

Partner

10/10

Exceptional

05 Aug 2015

Duky

Excellent hotel close to the Sendai mall

Hotel staff was extremely nice and helpful during our stay despite our lack of Japanese language. The breakfasts were very delicious and encouraged us to try new things. Without those breakfasts I feel we would have had a really hard time finding affordable and substantial breakfast options. Laundry on the premises are free to guests, although laundry detergent isn't provided it can be easily obtained at any of the mall drug stores.

10/10

Exceptional

05 Jun 2015

Verified traveler

Awesome hotel

Great location, big room, sooo comfortable bed, very clean!

6/10

Pleasant

29 Mar 2015

Verified traveler

I do not like their elevators. Other than that, very good.

8/10

Excellent

28 Nov 2014

Thomas

Nice to explore Sendai

A standard hotel in Sendai, provides a good base to explore the city. Not far from the JR station.

6/10

Pleasant

20 Nov 2014

Gavin

Coin Laundry available!

Typical Japanese business hotel, about 10 minute walk from Sendai Station but is immediately adjacent to major shopping areas so there are many, many eating options nearby. Best feature in my opinion is the \"coin laundry\", I quote that because it was actually free to use at the time of my stay. On all my trips to Japan I have never encountered a hotel with self-service laundry (although almost every hotel offers rather costly laundry services), there are several machines and dryers in basement level for you to use but the only catch is that all the buttons/settings are in Japanese. I used my Google translate app to decipher a few kanji and I had no major issues using the machines.

Family

8/10

Excellent

16 Nov 2014

Nathan

Beef tongue, baseball, close to the train station.

Everything was great. The guy at the front desk gave me great directions to a place that serves the \"most famous\" beef tongue. And the hotel is only two blocks from the official bar of the Golden Eagles baseball team. Watched a game there - had a blast! Also an easy walk to the train station.

8/10

Excellent

10 Oct 2014

Jeffrey

Great hotel!

Great neighbourhood, close to the train station, with nice shopping nearby.

6/10

Pleasant

05 Aug 2026

Katsuaki

設備やファシリティは古いが、清潔さは感じた。
料金がリーズナブルで、立地がいいのがメリット。

10/10

Exceptional

28 Jun 2026

Chong

The hotel location is great as it's right inbetween the shopping streets. They also had great amenities to use. The umbrellas in the entrace were great as it was rainy during our stay. The bed was nice and comfy to sleep in and standardly spacious for two people. The bathroom was also quite big which was a nice plus! Definietly recommend staying here as it's a reletively cheap option (even with a relatively late booking).

Friends

10/10

Exceptional

15 Jun 2026

YUKI

交通の便が良い

8/10

Excellent

14 Jun 2026

TAKEHIKO

綺麗でした。
また利用したいです。

Self

10/10

Exceptional

08 Jun 2026

Keiko

駅から近くてスタッフも親切で清潔さも充分でした。

Partner

8/10

Excellent

28 May 2026

Yoshimitsu

エアコンはオフにしていたが全館の空調のためか少し寒く感じた　寝ている間に目が覚めるほどではなかったが

Self

6/10

Pleasant

23 May 2026

TOSHIAKI

建物は古いが、掃除はしっかりされていて綺麗なお部屋で快適でした。

Self

6/10

Pleasant

06 May 2026

SAYAKA

The room was a bit small and difficult to move around in.
Check-in starts exactly at 3 pm, which caused a crowd to form at the front desk, where space is quite limited.
The elevator is also quite small.
However, the location was great—there were plenty of restaurants and convenience stores nearby.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Miyuki

1人だったけど3人泊まれる部屋になっており、とても安らげました。

Self

6/10

Pleasant

24 Mar 2026

MAI

スタッフの方は親切に対応してくださいました。浴室がカビくさいところとマットレスの硬さが気になりました。繁華街へのアクセスはしやすいです。

Friends

10/10

Exceptional

18 Feb 2026

LOK WAI

良好！

8/10

Excellent

17 Feb 2026

YUKIHISA

立地も良く便利で綺麗だった。

Self

8/10

Excellent

01 Jan 2026

takahiro

とてもよい！

6/10

Pleasant

25 Dec 2025

?

近くに店があった

8/10

Excellent

10 Dec 2025

Iritani

ラウンジが最高です。コーヒー無料なのも嬉しい。きっとまた利用します。

ただ、ベッドがあまりにも硬すぎます。私の人生のなかで、間違いなく一番硬いベッドです。キャンプマットを次からは持参予定です。

6/10

Pleasant

01 Dec 2025

???

場所

8/10

Excellent

24 Nov 2025

Fumiko

特に良かったのはバイキングの朝食の種類が豊富で美味しかったことです。前日まで迷っていましたが、当日の朝でも対応して頂けてありがとうございました。
強いて言えば、照明が少し暗かったのと、寝間着のボタンホールがキツくてはめにくかったこと、簡易スリッパが弱くて、そこが改善されればもっと評価が上がったと思います。

Self

8/10

Excellent

20 Nov 2025

minako

ゆっくり休めました

6/10

Pleasant

13 Nov 2025

Tatsuya

アメニティーの質が良くないのと、室内の温度設定（空調）が不自由

6/10

Pleasant

28 Oct 2025

NGOC HIEN

お風呂や壁などにひびあります。

Business

4/10

Poor

20 Oct 2025

seiichiro

施設が古かった
シャワーの温度調節が難しい

Business

10/10

Exceptional

13 Oct 2025

kazuki

1人で泊まりましたが、広めの部屋を用意いただき、快適に過ごすことができました。

Business Self

8/10

Excellent

04 Oct 2025

KOSUKE

問題なし

Business Self

8/10

Excellent

29 Sep 2025

HAJIME

良かった

8/10

Excellent

22 Sep 2025

Sunako

アーケードに近くて、買い物、食事に困る事は無かった。
スタッフの対応も良かった。
チェックイン前でも荷物を預かってくれました。

Leisure Family_with_children

8/10

Excellent

31 Aug 2025

JIKON

위치 좋고 조식 훌륭해요

Friends_and_family Family

8/10

Excellent

24 Aug 2025

Verified traveler

家族旅行で利用

駅近とは言えないと思いますが、アーケード街を通って行けます。部屋は綺麗でした。

Friends_and_family Family

10/10

Exceptional

23 Aug 2025

Masanobu

スタッフの方が丁寧に、親切に対応して下さいました。気持ちよく利用できました。

Business Friends

8/10

Excellent

18 Aug 2025

Hideki

アーケードも近くとても便利なホテル

Leisure Partner

6/10

Pleasant

14 Aug 2025

TAKAMI

ベッドのマットが硬くて熟睡出来なかった。
こんなことは初めてでした💦
冷蔵庫のモーターの音がかなり気になった！
枕元の壁側はやはり何かモーター音なのか、ずっと音がしていて頭に響いて眠れなかった💦
２日目は端隣の部屋に子どもがいたので、部屋を出たり入ったりしていて、そのたびにドアがバタンバタンうるさかった💦
何度も部屋の前を走り回っていてとても気になりました💦

ウェルカムドリンクの説明をして欲しかった！
初日は知らずにコンビニでコーヒー買いました！
トイレへのドアノブがガチャガチャしていて外れてしまったらどうしよう…と不安でした。
ドアが開けっぱなしにならなかったので、閉まるたびにドアノブが外れて閉じ込められたらどうしよう…と怖かったです。

2日間お世話になったのにこんな口コミで申し訳ないです。

マグボトルに氷を分けてもらったのは大変助かりました。
ありがとうございました！

Business_and_leisure Self

2/10

Poor

11 Aug 2025

HIROKO

スタッフが、感じ悪すぎます。父が追加でタオルが、ほしいといったら、300円かからと言われ、ホテルでそんなところあるのだ？とびっくりしました。

Business Family

10/10

Exceptional

02 Aug 2025

Ohsu

非常に良かったです！

Business

4/10

Poor

25 Jul 2025

KENGO

宿泊をした2回とも別の部屋でしたが
トイレのウォシュレットが使えない。

Business

8/10

Excellent

12 Jul 2025

Kohei

安いので、妥当。部屋の中は潔癖の人は少し気になるかもしれない。床とか壁紙とか。
ただ、ビジネスホテルであるが部屋は広かったので、泊まる分だけなら満足です

Business Self

6/10

Pleasant

02 Jul 2025

TOSHIO

部屋のサイズは広くて良かったです。
テレビはBSが見られると、もっと良かったです。

Business_and_leisure Self

8/10

Excellent

22 Jun 2025

NAOKI

急な宿泊でしたが、楽しめました。
駐車場が少なく、仙台駅屋上の方しか止められなかったので、値段が少し高くなったのと、移動は少し大変でした。

Leisure Family_with_children

6/10

Pleasant

16 Jun 2025

TAKASHI

お部屋はまあ広かった。

Self

6/10

Pleasant

06 Jun 2025

AZUMA

古い建物

Business

6/10

Pleasant

30 May 2025

Noriyuki

スリッパは部屋に置いて欲しい。

6/10

Pleasant

23 May 2025

Miyuki

ホテル名が変わる前から何度か宿泊していたので設備の古さは否めないが部屋内の清掃は行き届いている。立地が良いので飲食に困る事も無い。部屋にファブリックミストがあれば良いなぁ。

Leisure Self

10/10

Exceptional

14 May 2025

Hisao

期待以上

部屋も清潔で騒音等もなく、快適に過ごせました。特に不満な点はありません

Business

8/10

Excellent

06 May 2025

?

駐車場があれば良い

Leisure

2/10

Poor

05 May 2025

Pinghsin

櫃檯人員態度冷漠，房間整潔度不好、浴室有霉菌。

搭乘高速巴士外套遺落在車上，央請櫃檯人員幫忙打電話詢問被斷然拒絕，又央請馬場小姐能否幫忙查詢JR巴士的案內所地址方便指引方向，依舊態度倨傲冷漠要住客自行查找，一點點協助也不願意；
房間內狀況：床頭櫃與床間壁紙地毯脫落明顯、整潔度不佳、浴盆旁有霉菌斑點。
備品種類不多，另環保拖鞋質材屬少見的差。

Friends_and_family Friends

6/10

Pleasant

30 Mar 2025

?

施設の古さを感じましたが繁華街に近く何かと便利でした。従業員の皆さんには清潔感と勤勉さを感じました

Leisure Family_with_children

6/10

Pleasant

29 Mar 2025

RINA

駅に行くのもアーケードでショッピングするのも近くて便利でした

Leisure Family

4/10

Poor

27 Mar 2025

Verified traveler

リピなしの宿でした。

立地の割には価格のパフォーマンスが良くて予約しました。チェックイン、チェックアウトは機械でできますが駐車場利用する場合はフロントに直接行くみたいです。
自動チェックインが終わったあとに「駐車場ご利用の方はフロントへ」という文言に気付き駐車場のことを伝えたら明らかに嫌そうな顔をされました。
部屋は乾燥もひどく、ベッドも硬く、シャワーカーテンにはカビが生えていて不潔。そしてシャワーや水道の温度調節がこのご時世で手動であり設備には古さを感じました。シャワーの水圧も強すぎて、水圧を弱めようと調節するとシャワーから蛇口に切り替わってしまう。とても使いづらかったです。

Friends_and_family Family

8/10

Excellent

16 Feb 2025

Akiko

部屋が広くて良かった。

10/10

Exceptional

12 Feb 2025

JUNKO

宮城米の朝食が美味

フロントの女性スタッフさんが親戚でした
また、朝食のお米が美味しい。お粥も嬉しいです。
室内の照明が明るくできるとなお良いですね

2/10

Poor

19 Jan 2025

Aiko

シャンプーやリンス、ボディソープが薄められて使いづらく、モーニングコールがないなど、不便だった

Leisure Friends

10/10

Exceptional

17 Jan 2025

noriyuki

満足でした

Leisure

10/10

Exceptional

11 Jan 2025

CONG HUNG

ありがとうございましたがルームで無理みずが2本ある方がいい

Business

8/10

Excellent

31 Dec 2024

?

お世話になりました

Business_and_leisure Partner

8/10

Excellent

29 Dec 2024

Noriko

バスルームのカランの温度調整が難しかったですが　お安く泊まれるので助かりました。

Leisure Family

6/10

Pleasant

07 Dec 2024

shigenori

仙台駅へ行くのも、一番町など街中に行くのも、中間ぐらいで便利でした。

Leisure Self

6/10

Pleasant

06 Dec 2024

AKIHISA

夜中に他のお客様の声がうるさかった。

Business Self

6/10

Pleasant

26 Nov 2024

Teruki

安く滞在するにはとても良かったです

Business_and_leisure Self

10/10

Exceptional

13 Nov 2024

Midori

とても広くて綺麗で良かったです。

6/10

Pleasant

03 Nov 2024

chiharu

シングル、禁煙、自分一人なので、なんら申し分なし。シャワーというか、お風呂の温度調整が、熱かったり冷たかったり、大変でした。また、無料サービスのコーヒーとか、場所が分かりづらく、チェックアウトの時に、やっとわかった。
行きたい場所への案内については、なかなか、難しかった。ホテルの方の説明が、分かりづらく、しかも、バスと、電車の勘違いで説明されて、案内通りに行ったのに辿りつけなくて、コンビニの方、駅員さんに伺い、地図までくださって。ありがたかったです。

Self

6/10

Pleasant

29 Oct 2024

YUMI

ご飯はご当地の物をもっと食べたい

4/10

Poor

27 Oct 2024

Takashi

ユニットバスがとても臭くあまり清潔とは言えなかった。
ベッドのマットレスがとても固く床に寝ているようだった。

Leisure Self

10/10

Exceptional

26 Oct 2024

katsuhiko

ありがとうございました。

10/10

Exceptional

20 Oct 2024

jb

よかった

4/10

Poor

14 Sep 2024

Verified traveler

もっと高くても良いホテルにすればよかった

以前は確か別な名前だったと記憶。建物も内装もかなり古い。三連休とはいえ、これであの値段はありえない。

Business

8/10

Excellent

24 Aug 2024

DAI

電話で宿泊に関して問い合わせた時はとても丁寧で対応が良かった。チェックイン時の対応がとてもマニュアル的だったと感じたとともに質問に対して被せて回答してくるのにとても圧を感じてさっさとチェックインしてくれと思った。部屋施設に関しては必要最低限で料金も考えて何も文句ありません。満足でした。

Business

6/10

Pleasant

23 Aug 2024

Samejima

洗面所に使用済みの歯ブラシがありました。とても嫌な感じです。
あとはまぁ普通な感じですね。

Partner

4/10

Poor

16 Aug 2024

Kumiko

見える所に普通にゴミが落ちてた

Leisure Family_with_children

2/10

Poor

06 Aug 2024

IKUKO

良かった点は；1.立地、2.朝食会場の女性が席の確保をしてくださったり声掛けや気配りが感じ良かった。

悪かった点は；1.浴槽に溜めた湯を排水すると一機にバスルームの床（トイレまで）全体に水が溜まってしまう。2.フロントに連絡してスタッフさんに来てもらうと「前日も前々日も他のお客さんが泊まっていたのに異常は無かった」と言われた3.排水パイプを確認すると排水溝にきちんと刺さっておらず床面より高い位置で切りっぱなしになっていた4.排水溝及び排水パイプを隠すためのエプロン（壁）がガムテープで2ヶ所貼ってあった

考察；明らかにホテル側で不具合は以前から承知していたと推定される。シャワー利用時程度の排水量では溢水は起こらないが浴槽の湯を排水した場合は流量が多いため床一面に1～2cm程度の水溜りになったと考察する。
被害；1.エコバッグに入れ浴槽から離れた位置の床に更衣用に置いていた洋服が濡れ着用不可となった2.濡れて重くなった洋服を一日中リュックに入れて持ち歩かなければならなかった。3.前日に着用済の汗臭い汚れた服をまた着用しなければいけなかった

結論；もう二度と利用しない。不愉快でした。

Leisure Partner

6/10

Pleasant

26 Jul 2024

Tetsuya

駅から歩いて10分ほど。便利な場所にあります。