Name: Always Niseko
Address: 65 15 Yamada Kutchan, Niseko, 044-0078, JP

6/10

Pleasant

20 Apr 2026

tani

アメニティグッズの交換があまり良くなかった、掃除も完全でなかった

10/10

Exceptional

30 Mar 2026

Frederike

Great value hotel, clean, efficient, well situated.

10/10

Exceptional

21 Mar 2026

Brian

Shuttle bus every half hour from the hotel to main gondola, 10 minute journey, it’s ideal

10/10

Exceptional

21 Mar 2026

Pat

The shuttle was great hotel was very clean and modern

Friends_and_family Friends

6/10

Pleasant

16 Mar 2026

Kristopher

Room could have been a lot cleaner, random hairs all over combined with crumbs in the bed. The dryer was very mediocre on property, with no notification that the on property restaurant would be closed during the majority of my stay. However, for the price, I was not expecting much so it nearly still met my expectations - yet I somehow still feel disappointed.

Self

10/10

Exceptional

06 Feb 2026

Troy

Friendly staff, clean rooms, great breakfast, delicious apple juice!

10/10

Exceptional

16 Jan 2026

Matthew

Lots of cubby space in the rooms. Good breakfast, great staff, timely shuttle service.

10/10

Exceptional

14 Jan 2026

Keira

The location is very convenient and the shuttle is very nice! It would be nicer if the shuttle came a little more often and ran a little later but it was nice to have the option. Everyone who worked at the hotel was extremely friendly and spoke great English, Mudge was exceptionally helpful. The beds were pretty uncomfortable (very firm) but the staff was willing to bring up additional pillows and duvets as I was a little chilly and that held immensely!! The room also had a heater that was quite toasty and comfortable. There is a place to do laundry but the dryer setting did not work very well so we air dried everything in the room. Everything was very clean and the ski/snowboard storage area was very nice as well. The restaurant (Elements) was affordable and delicious as well!

Leisure Partner

10/10

Exceptional

18 Dec 2025

Mike

Newly innovated, clean room, good lighting, modern bath.

Leisure Self

10/10

Exceptional

08 Dec 2025

Dengfeng

It was very cozy, the breakfast was great, and the shuttle bus was convenient.

Leisure Self

10/10

Exceptional

06 Dec 2025

Edwin

Perfect

10/10

Exceptional

26 Mar 2025

Sarah

Overall a really pleasant stay, very welcoming staff

Leisure Partner

10/10

Exceptional

10 Mar 2025

Tatsuya

間違いなくコスパが良い。💯🏂🗻

Leisure Partner

10/10

Exceptional

24 Feb 2025

devin

This hotel was amazing for our first time in Niseko. The room was perfect, we enjoyed the free breakfast and bar daily, and loved the shuttle system to and from the mountain. I would absolutely stay here again!

Leisure Partner

10/10

Exceptional

15 Feb 2025

Robert

Unreal experience! Chris the driver really helped us out!

Leisure Partner

10/10

Exceptional

28 Jan 2025

Brett

Perfect spot just off the beaten path close enough to walk everywhere but far enough away that it is quiet.

Leisure Self

10/10

Exceptional

12 Jan 2025

Mike

Great value and location

Great location and reasonable for skiing at niseko. Staff was very friendly and helpful. Shuttles to the lift ran often and on time. Definitely would stay again

Friends_and_family Family

10/10

Exceptional

21 Apr 2024

Lifun

Would Recommend !

Clean，。simple design, has parking available

Self

10/10

Exceptional

09 Apr 2024

Yalin

Staff are very helpful and friendly.

Leisure Self

10/10

Exceptional

10 Feb 2024

Kieran

Excellent accomodation, shuttle bus was extremely helpful - only downside was the attached restaurant was closed at some points due to staffing issues - but when it was open it was very good.

Leisure Friends

8/10

Excellent

05 Feb 2024

patrick

Located in quiet area. Shuttle service is very good. For a fairly new building there are some disappointments in terms of comfort; Heating in the room is poorly controlled and showers are not equipped with pressure static valves maintaining constant temperature.

Leisure Family

8/10

Excellent

23 Jan 2024

Jarrod

Great property with friendly staff. Reasonable facilities. Good transport and friendly helpful drivers like Max.
I would happily stay here again

Self

10/10

Exceptional

23 Jan 2024

Kathryn

Hotel was great. Dining hall was a little bit too school refectory for me.

Leisure Family

10/10

Exceptional

19 Jan 2024

Mamta

We enjoyed our stay and the staff were amazing. The shuttle bus was super convenient. Was excellent value and we would stay again for sure. Thank you so much

Leisure Family

8/10

Excellent

24 Dec 2023

CHEUK TUNG

No boiled egg in breakfast

Leisure Self

2/10

Poor

31 Jul 2023

sean

check in staff was creepy

no ac in mid summer

weeds going crazy outside the place

no where to sit and visit, no decent lobby, ski storage room stunk

Business_and_leisure Friends

6/10

Pleasant

08 Jan 2023

Charlotta

Average stay

We were quite disappointed by our stay at Always Niseko given the premium we paid for a tiny room without any space for our suitcases. There was housekeeping 1 time during our 8 night stay. Reception staff not overly service minded or happy. Restaurant was only open for breakfast so no place to have a drink in the evening. We would just have expected a bit more given how much we paid to stay here over the NYE period.

Breakfast served between 6.30-9.30am and the breakfast staff were lovely.

Partner

8/10

Excellent

03 Jan 2023

Thomas Frank

Overall, a pleasant experience.
My main complaint relates to the cleaning service, which was not thorough at all. For example, dead winter bugs in plain sight were not removed during my 10-day stay.

8/10

Excellent

11 Jun 2022

Valerie

Staff was very friendly, check in was easy, they had an English speaking staff which made it extra easy. The rooms are big and clean. Bathrooms are a bit small. The beds are hard. The location was nice. Staff gave this place bonus points, as they were very friendly.

Leisure Friends

10/10

Exceptional

09 Jan 2022

Verified traveler

The stay was excellent. The rooms were quite large and had a very homely feel to them.

When checking in the staff were very helpful and explained everything well. Plus the restaurant was quite good too.

Friends_and_family Friends

10/10

Exceptional

03 Jan 2021

Verified traveler

Excellent breakfast especially Japanese breakfast menu.

Leisure Partner

10/10

Exceptional

05 Mar 2020

Brent

The best!

Hotel and staff are amazing! I highly recommend staying here.

Self

10/10

Exceptional

02 Mar 2020

Andreas

Little bit out of the way but they run shuttle buses every 30mins which can get full to the lifts. The buses also run until 9pm.

Breakfast is good and dinner was good (breaded oysters and ramen)

Rooms are a good size with enough storage

Reception was friendly and helpful

Clean rooms

Leisure Friends

10/10

Exceptional

25 Feb 2020

Verified traveler

the room was good value, clean and decent location. shuttle service definitely a great help. internet connection was spotty though

Leisure Self

8/10

Excellent

25 Feb 2020

Goh

Provide free shuttle bus service to Hirafu Welcome Center. Nice breakfast.

Leisure Partner

4/10

Poor

17 Dec 2019

Vincent

Half eaten sandwiches and used bedsheets found on the shelves by previous guest.

Self

8/10

Excellent

15 Apr 2019

Rita

Rooms are clean and staff are friendly, but the rooms are a bit small. Also, the cafe used to open for dinner but is now closed. It would be good if the cafe can be re-opened for dinner or at least for drinks so that friends can gather for chit-chat after skiing.

10/10

Exceptional

12 Mar 2019

Verified traveler

Excellent stay,. Staff are great and free shuttle to the resort

Leisure Family

10/10

Exceptional

05 Mar 2019

Verified traveler

I like everything except the distance to Hirafu town. But with the amount of free shuttle buses, that's hardly a problem!

Leisure Self

10/10

Exceptional

05 Mar 2019

Verified traveler

Very convenient, perfect for snow adventure in Niseko.

8/10

Excellent

27 Feb 2019

Jay

Good value for $$$

Budget friendly hotel just on the outskirts of the busy ski town Grand Hirafu. Rooms are incredibly small and amenities are basic. But you get what you paid for. Clean and safe. Free shuttles take you into town and to the ski lifts. Staff is friendly and speak English, as most employees are Australian( I think). From desk gave us late check out as we waited for our bus to take us to the train station. Overall, good value and great experience staying in this ski area.

Friends

10/10

Exceptional

24 Feb 2019

Joanne

Pleasant stay

Nice place with English -speaking staff. Shuttle bus comes every half hour which is very convenient to get to the slopes. Food at hotel was alright but there are plenty more options in Hirafu itself. Minor hiccups with cleaners not changing towels on some days but we asked for new ones from reception.

Partner

10/10

Exceptional

16 Feb 2019

Cecilia

Always Niseko gives affordable accommodation for travelers in the Grand Hirafu area. It is not a ski in ski out hotel, yet it’s free shuttle service which runs every half an hour will get you to all the major ski spots and restaurants in the area. The breakfast is decent and the staff are all very helpful. Our suite is clean and spacious for the four of us and there is Netflix so you will be entertained at night if you do not want to go out after a day of skiing. Will definitely come back again!

Leisure Family_with_children

10/10

Exceptional

16 Feb 2019

Verified traveler

Friendly staff helped us to organise our first ski lesson and they were so helpful to provide asssitance. Love the breakfast in the morning as well. They got a range of Asian and western food. Room and toilet are very clean with spacious bed. My friends and I really enjoyed our stay. Highly recommended!

Leisure Friends

8/10

Excellent

11 Feb 2019

Steven

Value for money ski hotel

Nice clean hotel with a regular shuttle to Hirafu lifts and town centre. Pretty good for the price. Included breakfast was reasonable. Restaurant downstairs was a bit pricey for other meals and drinks, but similar to most of the local competition. There are some great ramen restaurants in town if you are looking for a cheap feed though. Rooms are pretty small, but perfectly adequate if you intend to spend most of your time on the slopes. The netflix option on the TV was a great idea. We enjoyed watching a show on the nights we felt like staying in.

Partner

8/10

Excellent

07 Feb 2019

ROY

- Good value for the price
- Staff is helpful and friendly
- Reasonably convenient location
- Rooms are clean and comfortable, good amenities but quite small
- Unfortunately does not have an in-house onsen (or one nearby)
- Water pressure in the showers is a bit weak
- Has a very westernised feel, unlike Japanese hotels

10/10

Exceptional

30 Jan 2019

Michael

Best So Far

It was amazing! The staffs are from different countries and the Hotel is multilingual. We didn’t had a hard time talking to them. On top of that, it was the cheapest when I looked for a hotel in Niseko during winter/ski season. It was a value for money. You’ll get more than what you paid for.

Friends

10/10

Exceptional

29 Jan 2019

Samuel

Would recommend

Excellent service - staff went above and beyond to help and make us feel welcome.

Hotel was comfy and shuttle service was reliable and well run. Only criticism is room had an interconnecting door with very little sound proofing so could here every sound/conversation from our neighbours room and vice versa

Partner

8/10

Excellent

19 Jan 2019

Robert

Always Niseko

Fairly basic accommodations. Very good breakfast buffet. Location is outside of town so you will need a car or use their shuttle.

Partner

10/10

Exceptional

07 Jan 2019

Verified traveler

Great shuttle service. Rooms are new and modern Restaurant has a great breakfast service and espresso coffee . Good location

8/10

Excellent

04 Jan 2019

Verified traveler

Clean, new and conveniently located near Niseko village. There is shuttle services available too.

Friends

10/10

Exceptional

01 Jan 2019

Verified traveler

Spacious and comfortable room. Nice location as well with free shuttle to nearby ski resort

10/10

Exceptional

31 Dec 2018

Verified traveler

Nice hotel close to snowboarding area! Good location!

8/10

Excellent

29 Dec 2018

Wee Yen

Always Niseko

The room was new & clean. Breakfast was crowded and we had to wait for up to 10 mins before we could get a table usually.

Partner

10/10

Exceptional

23 Dec 2018

Verified traveler

ALWAYS NISEKO

The hotel provides shuttle services to multiple points of interests and runs at every 15 to 30 mins interval which saves us a lot of waiting. Their international staff speaks your language and it does feel like you are in the Swiss Alps instead of Niseko.

Friends

6/10

Pleasant

17 Dec 2018

Verified traveler

Will not come back! Not recommend

As they stated what is free are not stable and must, traps !
Unstable water pressure, suddenly very cold very hot while shower,
WIFI always cannot log in very unstable and very limited parking space on site only around 10 as when booked stated big that free , reception interaction needs more training although they all can speak english .
Not too much space inside room, fridge the machine is big but inside storing is thin cant really chill food and not cold at all.
I believe there are lots more around the area to choose

10/10

Exceptional

13 Dec 2018

Lee

Mordern hotel

Clean n mordern decor. Beautiful surroundings though hv to rely on hotel shuttle to get to town area, which is a mere 5/10mins drive. Hotel shuttle which operates every half hourly but will end about 8.30pm. After tt hv to walk bk in the snow or take a taxi which charge about ¥550 which is affordable...

Family

10/10

Exceptional

29 Sep 2018

Kwai Hee

Quite environment ideal for total relaxation. The included breakfast is a full course Japanese style breakfast. The staff is attentive and helpful.

Partner

10/10

Exceptional

08 Aug 2018

Verified traveler

Nice hotel

4/10

Poor

05 May 2018

Jock C

Averagely good, breakfast below standard,

Family

10/10

Exceptional

06 Apr 2018

Avanti

Good value for money

Only stayed 1 night. Very reasonable priced considering it includes breakfast and everything is brand new. The outside of the hotel and lobby looks basic but rooms are very nice. King beds and a good size bathroom. Able to access Netflix via room TV. Staff very friendly, English speaking which helped us and they responded to emails very quickly.

Partner

8/10

Excellent

04 Apr 2018

James

Comfortable hotel with a good location

Always Niseko is probably the best priced hotel in the Niseko area that’s within walking distance of the slopes. It’s a proper hotel so you’ll pay more than you’re average hostel but not extortionately so.

Other than price, the rooms are very comfortable and clean with loads of space. The staff are also very helpful as they offer you loads of information about the area and help getting around. Regular free shuttle buses are available for those who don’t like the walk.

8/10

Excellent

01 Apr 2018

Verified traveler

Shuttle buses services is super

Family

8/10

Excellent

01 Apr 2018

Chi Hang

A reasonable price hotel in Niseko area

The hotel is new, modern & clean. It works like a self-service hostel. It is 3 minutes drive from Hirafu. There is free hotel shuttle bus every 30min. There are limited free car park spaces outside the building and you should book it in advance if you drive. The breakfast has limited choices. There were 2 kinds of fruits, oranges & apples, on the first day & then only apples or bananas (one kind of fruit) in the remaining 3 days. The price is very reasonable in Niseko area during this low season period for ski.
My room is a connecting room. The door between the 2 rooms has poor sound proof.

Partner

10/10

Exceptional

09 Mar 2018

mel

Great Hotel

Amazing hotel! Great facilities. Loved the Netflix on the TV remote and the phone with internet to take out with us.
Mattress was a little hard but that’s common in Japan. All in all fantastic hotel.

10/10

Exceptional

07 Mar 2018

Careb

Awesome hotel 700m from the action

Top notch staff, everything was amazing, shuttle buses super punctual, sml rooms with smart design to store everything, great breakfast buffet - mix of Japanese & western, only downfall that it’s not right next to the ski hill but great value 4 money!!

10/10

Exceptional

04 Mar 2018

Steven

Great new hotel. Friendly and helpful staff. Excellent breakfast buffet. Easy walk to Hirafu village.
Definetly would recommend his hotel.

10/10

Exceptional

24 Feb 2018

Elle

Nice experience in general. Always hotel provides shuttle bus from the hotel to each ski resort. Front desk staffs speak native English so communication is very effective.
Accommodation is good for single traveler and young couple.
The hotel doesn’t have an onsen though.

10/10

Exceptional

22 Feb 2018

Verified traveler

Stayed here alone for 2 nights just in the very early snow season. Room very very tidy, comfortable bed and friendly staff. Breakfast was simple but great. Only issue might be the cafeteria downstairs had ventilation problem and the space kind of smell like an oily kitchen..

10/10

Exceptional

02 Feb 2018

Mark

Brilliant staff and clean rooms

We stayed here for 11 days powder skiing. The staff are the most helpful hotel staff you have ever met unless you're in a super luxury hotel ( of which there are several in Niseko - but unaffordable to us!). Nice modern design, great staff including all the drivers of the shuttle bus and good mixed buffet for breakfast - evening menus well prepared but quite restricted but there are loads of accessible restaurants and bars a short shuttle ride away :) Jade and Wiro were stand out stars for the staff but everyone was keen to be of service.

8/10

Excellent

01 Feb 2018

Verified traveler

Everything about this hotel are good, especially for this price. Two things though really kill its rating. One, the blanket is too small, it could barely cover the mattress. Second, th wifi is horrible, and network reception is equally poor. The rest I would say is exceptional.

Family

10/10

Exceptional

30 Jan 2018

Daniel

Check in is smooth and fast, local area shuttle is comfortable and punctual with buses running at convenient times. Rooms are clean and modern with nice bathrooms. Breakfast is great with Japanese and Western options.

Partner

10/10

Exceptional

21 Jan 2018

verity

Lovely hotel

Lovely hotel, exceeded expectations. The shuttle bus is really handy to get to the ski lifts and the drivers are super friendly and fun. Breakfast is okay. There’s a ski storage room. My room was spotless and everything was brand new and modern. Huge tv with Netflix. Amazing bathroom. Only ten minutes walk from the village if you don’t take the bus. Only complaint is that WiFi was not working on very well on second floor and when I told reception they never got back to me at any point throughout my stay. overall though I had an amazing stay at Always Niseko and would definitely visit again.

10/10

Exceptional

20 Jan 2018

Lee

One night stay over in niseko

Friendly staff

Partner

10/10

Exceptional

09 Jan 2018

Daniel

Just one night

Easy walk to the restaurants and bars (15 min). There is a shuttle but didn’t use it. Very clean modern room with nice bathroom (shower only). Free western and Japanese style breakfast buffet was amazing!

Family

6/10

Pleasant

26 Dec 2017

Megan

pity about the service

Facilities were sufficient and location was great. Shuttles to the lift were extremely convenient. Temperate of water in the shower still goes hot and cold at times but bearable. Service of the staffs could have been better - tired, reluctant and no service mind. Staffs don't seem to be trained on guests satisfaction or basic manners, they could be heard gossiping about other guests in lobby. Shame.

10/10

Exceptional

11 Mar 2017

Theresa

New, well appointed hotel an easy 10 minute walk from Hirafu junction in boots and carrying a snowboard. (Free shuttle operates every half hour if you don't want to walk.)
Nice rooms with big flat screen TV which defeated every attempt by me to get any programme; obviously for a younger generation!
Great staff with regular contact before arrival and who organised by lift ticket so that it was at reception on my arrival. Lots of help with car rental and many other minor requests; always with a smile.
Only improvement would be tea and/or coffee (capsule type) making facilities in the room.

8/10

Excellent

05 Mar 2017

Shehan

Good hotel

Always Niseko is about a 15-20 min walk from the Hirafu slopes. It's a well maintained hotel. The rooms and rest of the hotel are clean, mattress is good, and they have a restaurant/bar that also serves breakfast in the mornings.

They have a bus that runs pretty frequently that takes you to all the key spots around Niseko, so the distance isn't an issue.

Family

10/10

Exceptional

03 Mar 2017

Verified traveler

Nice hotel, great customer service

Stayed here for 4 nights. Staff were very accommodating to our questions and did their utmost to get answers if they didn't have it at their finger tips. Rooms were clean and bed was comfortable. Free shuttle to the ski area and back. If you needed a ride off schedule, they'd arrange one for you. It was great. I do wish they would install hooks on the walls to hang up morenski clothes to dry but that would be my only criticism. They did have hangers but it wasn't enough for the two of us to dry gear after skiing all day. I'd stay here again though.

8/10

Excellent

02 Mar 2017

Rebekah

Good value. Friendly staff.

From walking into the hotel the staff were very friendly and helpful. They would be full of restaurant recommendations and would always be willing to make reservations for us.

The hotel provides a great shuttle service into town and the slopes. The shuttle is ALWAYS on time so would recommend being at the stop 5 mins early to avoid missing it. Also the hotel is not too far from town so it is ok to walk on the not so cold days/nights. They were also great in taking us to our pick up point at 6am when the shuttle didn't run.

Our room was a decent size and very clean. The bed was very large (two twins pushed together) but was rather firm and the pillows way too soft. However, after asking for an additional pillow helped a little bit. The fridge was very small to store a few necessities (drinks and snacks) but we got by by removing the shelves. Also there was not much room for two people to store/hang out their wet ski gear. The bathroom was a fair size however the shower water temperature would fluctuate from very hot to very cold which was rather annoying.

Finally, our room 103, was right at the entrance/reception to the hotel and the ski storage room so in the morning we could hear every word of the reception staff (approx 6am) and any guest's that were walking in and out of the hotel and storage room. I would recommend requesting a room away from the entrance, on level 2 or 3.

Overall we would stay at Always Niseko again but would be mindful of the few issues above.

8/10

Excellent

19 Feb 2017

Verified traveler

Modern Hotel with good facilities.

New hotel with decent sized room and bathroom for Japanese standards. Plenty of storage for all your ski clothing, big drying room for snowboards/ skis. Attached restaurant is good with reasonable food and drinks, buffet breakfast is tasty and not bad value at 1200 yen pp. Close enough to town/ lifts with Hotel shuttle bus running each way every 30 mins or so or an easy walk in around 10 minutes to the bottom of town/ family lift. A little expensive but seems all hotels with your own bathroom are in Niseko!

Partner

6/10

Pleasant

12 Feb 2017

Trevor

Cheap but not to bad

The position of the hotel was quiet close to Odori Park where the Winter Festival was being set up during our stay, as well as many other sites to look at and enjoy. The hotel is close to the subway and a walkable distance to Sapporo Station.
The hotel itself seems aged and the room we were given was a smoking room with no window, the carpet in the hall way looked very dirty and we could not breath in it so we asked to be moved,. We were told no other room was available until my son mentioned 'refund' and they moved us to a much cleaner room. This proved satisfactory for the price and was in a much cleaner part of the hotel. There was no heat control and one night the heating was turned up so we had to sleep with the window open.
We had little contact with the staff but when we did they were very nice.

Family

10/10

Exceptional

09 Feb 2017

Verified traveler

Good choice

Always Niseko is a good location hotel in Niseko Village at its' value. Free shuttle bus from hotel to those main ski village and back. Free hotel transport arranged to pick us up and drop us off to the airport liner shuttle bus stop at the Welcome Centre. If you missed the hotel shuttle bus to the ski village, no worries. It is just a 10mins walk to the main Niseko intersection junction where you can find almost every necessities. Me and my friend used to have late night drinks almost every night and we would enjoyed the walk back to the hotel as the last shuttle bus is at 9.45pm.

The hotel staffs are very friendly and helpful. They would give us all the food restaurant suggestions and directions. A booklet of good restaurants, Niseko map, shuttle bus schedule are all given upon check-in. They would also help to make any restaurant reservations when needed. They greet us in and out at the entrance despite their 'busy-ness'.

There is one thing that I am not happy about. It is regarding the towels. There is no instruction given saying that i have to leave the towels on the floor in order to get changed to new ones.

Overall, I have enjoyed my stay in NIseko. Thank you.

10/10

Exceptional

30 Jan 2017

Rachel

Loved the shuttle to the mountain.

Family

6/10

Pleasant

19 Jan 2017

joe

Always niseko does not worth the money

This hotel charged me usd270 for 1 night for a room (2 beds) so I do have expectation. They did not provide kettle, cups, coffee, tea bag, body lotion. Their shower comes with a cycle of cold n hot water which is the worst part. They only opened in Dec 2016. When u booked in Sept I believe the price is ok and expect it will not go down. However later i found out their price changed from usd270 to usd215 and did not honor me the discount claiming that when I booked through Expedia it is a fixed deal. Be fair I want to complement the shuttle van driver who is very supportive to hotel guest.

8/10

Excellent

04 Jan 2017

Verified traveler

Nice new hotel

Seems like a relatively new hotel. Rooms were spacious and clean, nice amenities and facilities were good. It's about a 15-20mins walk to Hirafu centre which can be difficult with skiis and the cold but the hotel offers a shuttle bus service that leaves every 30mins. The staff were very helpful. Would stay again.

10/10

Exceptional

03 Jan 2017

Verified traveler

Contemporary setting.

Very large and comfortable room. Great value.

Family

2/10

Poor

26 Dec 2016

Verified traveler

Never back to this hotel

I felt bad and didn't get good service

Partner

6/10

Pleasant

26 Dec 2016

Verified traveler

Clean and well organised

Good budget option with a private bathroom included in the room to access the Niseko Hirafu ski fields. Walking distance of 10-15 mins to Ace Family Pair lift, although there is a very prompt shuttle bus with friendly drivers that drive you to 3 x locations in Hirafu. The Hotel is new and clean, friendly staff with 24hr onsite availability, with a new/clean ski/snowboard drying room. Downsides are location to food options, although the shuttle bus takes care of this and the fact that the nearest convenience store is the seiko mart in Hirafu. I believe in due course there will be more cafe's and stores opening up in this area. I could have used a kettle as well. I used the drinks vending machine onsite, although didn't see a snacks machine which would be good. I would come here again as I had no issues using the shuttle to get to the ski fields and made friends with one of the drivers. I got the room at 30% discount and can't fault the place and private bathroom for the price i paid coming into peak season in Niseko. Nice touch with the Sony bravia flat screens with all streaming services loaded. I just logged into my Netflix account and could binge after a huge day on the mountain.

10/10

Exceptional

25 Dec 2016

Verified traveler

Great hotel close to everything

Rooms were a great size, the staff were so nice and always wanting to help if you had any dramas. Will definitely be staying again next time I'm in niseko

10/10

Exceptional

23 Dec 2016

Daisy

Great accommodation and great staff

I booked the suite for my son and 5 friends who wanted to ski in Niseko. It was easy to speak to the hotel staff on queries prior to the stay . They are still in Japan travelling but I was told by my son on arrival that the room was very roomy even for 6 people - all 22-23 yo adults , and the facilities were all very good and clean.It was great to have the shuttle service too.

Family

10/10

Exceptional

21 Dec 2016

Deon

Brand new hotel so hotel and room are in great condition. Staff was friendly and helpful. Transport links were good. I would stay again.

10/10

Exceptional

12 Apr 2026

REIKO

少し早く到着してしまいましたが、部屋の用意ができているので荷物を入れてよいと言っていただき、とても助かりました。
とても快適に過ごせました。ありがとうございました。

Self

10/10

Exceptional

09 Apr 2026

Ngon kan

Yes

6/10

Pleasant

04 Jan 2026

yoshikatsu

まあまあです

8/10

Excellent

26 Dec 2025

Malthe

Okej utsikt, bra fresh frukost

Partner

10/10

Exceptional

12 Dec 2025

Anita

La chambre était propre, nous avons bien dormi, les membres du personnel font de leur mieux pour vous trouvez une solution à votre problème et le petit dej était très bon. La navette de l’hôtel est très pratique. Je reviendrais!

Partner

10/10

Exceptional

25 Nov 2025

Shin

スタッフの対応が良かった。

Business

8/10

Excellent

05 Nov 2025

Kenji

室内はとてもきれいでした