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Kizuna

Hokkaido · Japan

189 3 Aza YamadaView location

9.2/10Excellent9 Reviews
Cleanliness9.8/109.8
Service6.0/106.0
Comfort10.0/1010.0
Condition8.8/108.8
Neighborhood10.0/1010.0
Value8.0/108.0
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Kizuna

With a stay at Kizuna in Kutchan, you'll be within a 5-minute walk of Niseko Tokyu Grand HIRAFU and Niseko-Shakotan-Otarukaigan Quasi-National Park. This apartment is 7.7 mi (12.4 km) from Niseko Annupuri International Ski Area and 19.1 mi (30.7 km) from Rusutsu Resort.

Make yourself at home in one of the 10 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and microwaves, and housekeeping is provided on a limited basis. Featured amenities include multilingual staff, laundry facilities, and an elevator.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No front desk Unicode Support true Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • An effective city/local tax rate of 3.00 percent will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher and window guards
    • This property is professionally cleaned
  • Minimal age
    18
  • Spoken Language

    Japanese

    English

Nearby attractions

Niseko Tokyu Grand HIRAFU 0.2 km / 0.1 mi
Niseko-Shakotan-Otarukaigan Quasi-National Park 0.4 km / 0.3 mi
Niseko Takahashi Dairy Farm 4.6 km / 2.8 mi
Shikotsu-Toya National Park 5 km / 3.1 mi
Swinging Monkey Pair 4.1 km / 2.5 mi
Kagaminuma 5.6 km / 3.5 mi
Lake Hangetsu Nature Park 6.8 km / 4.2 mi
Kutchancho Asahigaoka Ski Area 6.9 km / 4.3 mi
Kaributo 8.9 km / 5.5 mi
Road Station Niseko View Plaza 10 km / 6.2 mi
Niseko Annupuri Gondola 10.7 km / 6.6 mi
Jumbo No. 1 Quad Lift 10.7 km / 6.7 mi
Niseko Distillery 10.7 km / 6.7 mi
Kanro-sui 10.9 km / 6.7 mi
Niseko Moiwa Ski Resort 12.3 km / 7.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Kizuna

9.2
Excellent
9 Reviews
Cleanliness
9.8 /10
Service
6.0 /10
Comfort
10.0 /10
Condition
8.8 /10
Neighborhood
10.0 /10
Value
8.0 /10
Amenities
9.4 /10
5 reviews shown
10/10
Exceptional
21 Feb 2026
Shawna
The room was las clean and spacious. The staff were wonderful! We will stay here again.
Friends_and_family Friends
10/10
Exceptional
23 Feb 2024
Brit
Great location, walkable to Hirafu lifts. Comfy beds and well appointed apartment. Ski lockers and parking were an added bonus.
Leisure Family_with_children
10/10
Exceptional
30 Jan 2024
Nicholas

Happy

Very nice rooms
Friends_and_family Friends
10/10
Exceptional
29 Jul 2025
Verified traveler
Very satisfied with our stay in Kizuna. The kitchen allowed us to enjoy cooking local fresh produce. It’s nice to have the beautiful view of Mountain from the living room. The staff were also friendly. We’d love to come again for the next visit.
Friends_and_family Family
2/10
Poor
15 Dec 2019
KI
The service was a nightmare. I requested for a late checkout at check-in and the staff told me that he will arrange and let me know. During my three night stays, no one contact me with with regards to my request. The check out time is 10 am and I called the reception the day of check out and requested for a hour late check out because my laundry machine is not done and needs 45mins - They refused and sent someone to my room, turned off the laundry machine and escorted me to check out and my clothes were still all wet.

In addition, i booked the room type photos of which show that it has a bathtub but actually it does not have one. I contacted Expedia and requested the hotel to change the room - As usual no one contacted me about it.

The shuttle service was also a night mare, they only provide shuttle service till 11am and refused to drop off at any place other than the lift point. Unlike other hotels, they don’t have a whatsapp number and basically you won’t be able to contact them unless you have a Japanese number.

The service was a night mare.
Business_and_leisure Friends

Location & surroundings

Kizuna
189 3 Aza Yamada, Kutchan, Japan

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