Niseko Hakuunso

10/10

Exceptional

21 Feb 2026

Ruixin

Perfect location, 3min walk to grand hirafu! A variety of breakfast items everyday. Excellent hospitality! Looks like it’s family run.

Family

10/10

Exceptional

20 Jan 2026

Jared

Hotel Hakuunso was a wonderful stay, one of our favorite hotels in Japan. It was a perfect mix of traditional Japanese vibe, and modern amenities. It was located so close to the ski lifts and Niseko amenities. We absolutely loved our stay there! We would definitely stay again.

10/10

Exceptional

11 Jan 2026

Hye Joo

I would stay here again. It’s a small family owned hotel and the staff is wonderful. The place is very clean and quiet. Feels like a home and not a corporate hotel. I would highly recommend.

Leisure Partner

10/10

Exceptional

25 Dec 2025

Angela

Amazing place to stay with the best location to all lifts and shops/reataurant.

Partner

10/10

Exceptional

25 Dec 2025

annie

First time to Niseko and staying at Hakuuso. Great services from hotel staffs cos we had many quires and they were always there to assist us. Rooms were spacious and clean. We requested connecting room but they do not have it, however they

10/10

Exceptional

24 Dec 2025

Seunghee

great location and staff

10/10

Exceptional

22 Dec 2025

Ta-Hsin

Clean, great location (5min walk from Hirafu king gondola), great breakfast and very kind staffs. Highly recommend

10/10

Exceptional

22 Dec 2025

Elena

Amazing breakfast, lovely staff, clean rooms, great location, love the snacks!

Leisure Friends

10/10

Exceptional

17 Dec 2025

Chia-Hsuan

The space is ambient, excellent staff and breakfast. Super clean and the atmosphere is calming and pleasant.

The only thing that could improve is the bed and pillow. Which are not very comfortable. But if you are tired enough skiing still no problem falling asleep : )

Friends_and_family Friends

10/10

Exceptional

01 Mar 2025

Sean

Very clean, quiet hotel just a couple minute walk from the gondola. Breakfast has everything you could ask for and the staff is very nice

Friends_and_family Friends

10/10

Exceptional

01 Mar 2025

Tsz Yu

Friendly staff , comfort and cozy place to stay here in Niseko . Definitely will be back next time! The view of mount Yotei with Hakkunso was amazing

Partner

10/10

Exceptional

09 Feb 2025

Arun

Fantastic hotel for a Niseko ski trip!

Can't say enough good things about this place!

First, you can't beat the location. About a 5 min walk to the Grand Hirafu ski area (which is also a stop for the Niseko United shuttle to other ski areas), the Hirafu welcome center, Rhythm ski rentals, the village \"downtown\", etc.

The room was very spacious and very clean. The breakfast spread was amazing, with both western and japanese options. Lots of onsite conveniences like snacks & a coffee machine, a microwave, an onsen, a free laundry, boot drying & ski storage rooms, etc.

The hospitality was excellent, and the couple running the hotel was always willing to help with anything. They will also drop you off at the Grand Hirafu resort or the welcome center (and also pick you up from the welcome center when you first arrive).

Highly recommend this hotel if you're visiting Niseko, especially if you plan to ski Hirafu and/or check out the Hirafu village.

10/10

Exceptional

23 Dec 2024

Dov

Great ski stay!

Really fantastic stay. The location is great, right down from the main grand hirafu gondola and the hotel offers free drop off in the morning too. We rented from Grand hirafu annex which included storage but the hotel has ski storage too. There’s a separate men’s and women’s hot tub that’s real nice. Oh and a vending machine with beer and cocktails. The staff is super nice and helpful, overall great trip!

Friends_and_family Friends

10/10

Exceptional

17 Dec 2024

Robert

Amazing place to stay. Great facilities has everything you need to ski. 5 minute walk to gondola. breakfast is solid. service is second to none.

Leisure Partner

10/10

Exceptional

11 Mar 2024

Kyoungeun

위치가 아주 좋고, 스키장으로의 drop off 서비스도 아주 좋았습니다. 공용 온천도 아주 깨끗하고 이용하기 편리했습니다. 다음에 니세코에 방문한다고 해도 다시 이용할 것 같습니다.

Leisure Partner

10/10

Exceptional

03 Mar 2024

Peter

I really loved this hotel and strongly recommend it. The best parts were the hotel indoor onsen and quality of breakfast. I also enjoy the “great room” with amazing view of Mt. Yotai. It’s convenient to the Grand Niseko Gondola with a shuttle every 15 minutes. Skis can be rented across the street at Yama Sport. I slept really well every night.

Leisure Friends

10/10

Exceptional

21 Feb 2024

Nicole

If you’re headed to Niseko to ski, this is absolutely the hotel you want to book. The hotel is so cute, well organized, and the staff are so nice and helpful. The other hotels in the area feel very corporate and sterile, but this hotel is warm, inviting and stood out as a family run place. It’s an easy 5 min walk to Grand Hirafu. The hotel does provide a free shuttle in the morning to Grand Hirafu if you don’t want to walk. The hotel is also an easy 10 min walk to restaurants, bars and the main downtown area of Hirafu. This hotel is also very close to Rhythm, the main ski rental shop. The rooms are large, very clean, comfortable and quiet. The free breakfast was great and the hotel sets out tea cakes/cookies, coffee and tea in the afternoon. Really can’t recommend this hotel enough. I will be staying here again the next time I’m back. Ten outta ten!

Leisure Partner

10/10

Exceptional

16 Feb 2024

Larry

Great place to stay when snowboarding in Niseko. Easy walk to grand Hirafu gondola. Had a view of the volcano.

Leisure Family

10/10

Exceptional

15 Feb 2024

Michael

Free laundry, nice breakfast and ski room, seperate boot room and even a wax room with free wax! Nice location to the slopes

Leisure Friends

10/10

Exceptional

13 Feb 2024

Timothy

What an awesome find. Great accommodation close to the ski lifts in niseko

Leisure Family

10/10

Exceptional

12 Feb 2024

Nebiyou

Just Amazing

Leisure Partner

10/10

Exceptional

10 Feb 2024

Jonathan

Excellent location, very friendly and accommodating staff, excellent breakfast. Very good value. Highly recommend

Leisure Partner

10/10

Exceptional

09 Feb 2024

Alejandro

Staff went above and beyond!!
Great space and bonus (small) onsen

Solid breakfast too

Leisure Self

10/10

Exceptional

05 Feb 2024

Elizabeth

Excellent location, facilities and service. Will be staying here again if I ever come back to Niseko. Was a wonderful hotel, with a beautiful view from my room.

10/10

Exceptional

04 Feb 2024

Matthew

The staff was extremely nice, the facilities were very clean, and it was a 5 minute walk from grand Hirafu

Leisure Friends

10/10

Exceptional

01 Feb 2024

Jenice

Friendly staff, impeccable standard of cleanliness.

Leisure Partner

10/10

Exceptional

29 Jan 2024

Adam

Best spot ever!

10/10

Exceptional

27 Jan 2024

John

We loved the Japanese hospitality! The folks that work there are awesome! The property was well thought out with ski storage and drying room, even a wax room! The onsen and laundry were nice surprises. Breakfast was delicious with lots of variety each day. We loved the toilet slippers and bidet. The beds and duvet were super comfortable! We felt like rockstars getting a lift to the hill everyday even though Grand Hirafu gondola is only a 5 minute walk. The hotel location is great! Thank you Hakuunso for making our vacation unforgettable! Betty, John, and Jackson

Leisure Family

10/10

Exceptional

23 Jan 2024

Jon

Highly Recommend Niseko Hakuunso. The staff are wonderful, friendly and really helpful. The property is clean, good sized rooms, has a calm quiet , relaxing atmosphere with awesome views from the dining area. It's perfectly located to the ski condola 250 m away although they provide a great shuttle service to save you walking each morning. 1 mins walk to the hire shops and 5 mins to the main street with restaurants. You couldn't get a more perfect location for such a reasonable price. Breakfast was great too that is provided. We will definitely be back here again

Leisure Family

10/10

Exceptional

22 Jan 2024

Conor

Fantastic place to stay!

The Niseko Hakuunso was a very nice and quiet spot in a fun and lively area. It was a quick walk to everything we needed such as ski rentals, the gondola and food.

We were very happy with our stay and accomodations and would love to come back.

Friends_and_family Friends

10/10

Exceptional

19 Jan 2024

Aidan

This place checks all the boxes!

Excellent trip to Niseko with great snow and a beautiful place to stay! Staff was super friendly (picked us up at the welcome center and let us check in early), breakfast was delicious, and the location was perfect! It was a perfect mix of east meets west — friendly to westerners but more traditional compared to other options in Niseko.

Partner

10/10

Exceptional

19 Jan 2024

Curtis

Great Authentic Japanese hotel....great rooms with size...facilities spotless..
Staff so friendly and helpful. Masahiro was fantastic!

Leisure Self

10/10

Exceptional

16 Jan 2024

Chris

Unbelievable hotel and staff; amazing stay!!!

Leisure Self

10/10

Exceptional

26 Dec 2023

Melanie

This is a little undiscovered gem in Hirafu. Family hotel that first opened in 1960 and still run by the family. They were wonderful, so helpful with recommendations for local restaurants and events. Shuttle from hirafu welcome centre and up to the gondola in the morning for skiing. The onsen was beautiful and I was the only one in there on the 2 occasions I went. It’s very central 5/10 mins walk to town and up to the lifts/welcome centre. Thank you to all the staff at Niseko Akuunso!

Leisure Family

10/10

Exceptional

21 Feb 2023

Joseph

Great ski storage, easy access to the mountain. Helpful staff.

Leisure Family

10/10

Exceptional

20 Feb 2023

Craig

Fantastic stay at Hakuunso.
Great staff and nice rooms with a great location to the Gondola.
Facilities all top notch, had amazing snow also.

Business_and_leisure Friends

10/10

Exceptional

28 Jan 2023

Gail

I enjoyed my stay at this hotel. Its location was convenient as we were only a few minutes away from Rhythm, which is where we rented our gear and the lift to access the slopes.

I'd also like to recognize the staff for their assistance. They were very helpful when making accommodations and very kind. We had to leave early in the morning before their breakfast buffet opened and the staff had come in early to pack us breakfast.

I highly recommend this place.

Leisure Partner

10/10

Exceptional

04 Mar 2020

Ling

Clean rooms, great location close to the slopes with on-site onsen.

Leisure Partner

10/10

Exceptional

26 Feb 2020

Verified traveler

Quiet, clean and the staffs was most helpful and courteous to me and my guest.

Leisure Friends

10/10

Exceptional

24 Feb 2020

Frank

For the price, relative to other places in Niseko, this Hakuunso is a great value. You can walk to and from the gondola in 5 minutes. It is not a 5-star hotel, so don't expect similar amenities and service, but the on-site small onsen was a pleasant surprise. A centrally located, gas-fireplace would really add to the ambiance.

Leisure Partner

10/10

Exceptional

23 Feb 2020

Verified traveler

Wonderful family run hotel. Excellent location. Breakfast was great.

Leisure Partner

10/10

Exceptional

12 Feb 2020

Charlie

Great location (super short walk to the hirafu gondola and 10 minute walk to town centre), awesome private onsen, lovely lovely hospitality and a wide variety available for breakfast. Pick up and drop off service also very convenient

Leisure Partner

10/10

Exceptional

06 Feb 2020

Mark

The rooms had modern finishes and were very well kept. The location of the hotel was fantastic. The hotel was a slightly up hill walk to the Grand Hirafu Welcome center and a shuttle was available every morning. The hotel was also a 5-10 min walk from all the restaurants and bars located in the Grand Hirafu area. The staff was extremely accommodating and went above and beyond to help with the Ta-Q-Bin shipping service. I highly recommend this property and would definitely stay here again.

Leisure Friends

10/10

Exceptional

02 Feb 2020

Buena

We love Hakuunso because it is very clean, very peaceful and simple. The staff were all very accommodating and friendly. All the rooms were just located in the ground floor so it is very accessible. There’s free coffee, tea and water and self-service laundry. The location is close to convenience stores, restaurants and ski shops. We had a very relaxing stay. We will definitely stay here again.

Leisure Partner

10/10

Exceptional

28 Jan 2020

Patrick

Large room, beautiful view of Mount Yotei, very friendly and supportive staff, very convenient shuttle to the slopes - we were very happy with our stay!

Leisure Partner

10/10

Exceptional

23 Jan 2020

Vaché

Loved the location. Their breakfast was a nice surprise. The staff was very friendly and attentive. Will definitely consider staying here again

10/10

Exceptional

21 Jan 2020

Peter

Great location for a Niseko ski trip.

Awesome place for a ski trip to Niseko. The location is excellent, just a few blocks from the Hirafu base and close to the action in Hirafu Center. The hotel is immaculate and the rooms and excellent. Breakfast is wonderful and the staff are amazing. Would stay there again in a minute!

Partner

10/10

Exceptional

18 Jan 2020

Verified traveler

We had a wonderful stay. The property is very pretty and the room is very spacious. Enjoy the breakfast and afternoon snacks. Staff are helpful and friendly. Location is perfect.

Leisure Partner

10/10

Exceptional

11 Jan 2020

RC

This property was very relaxing. Simple rooms but everything you’d need. Amenities charmingly Japanese but they knew their western market well. Breakfast options were plentiful and good; tea was a nice treat. Post dinner dessert was very hard to resist. Staff were just lovely.

Leisure Partner

10/10

Exceptional

08 Jan 2020

Verified traveler

We had a wonderful stay. The hotel has a wonderful design and the staff pays attention to all kinds of little details to really make your stay welcoming and special. The breakfast buffet has a great mix of Japanese and Western food and they have snacks and not drinks in the afternoon. Would definitely stay again!

Leisure Family

10/10

Exceptional

18 Mar 2019

Verified traveler

best value for your money

The hotel emailed me and asked whether I will need a ride from the Hirafu Welcome Center to the hotel. Our bus was supposed to arrive at 10 PM and I was happy to have arranged for this ride because I was traveling with a snowboard with very little knowledge of the local area. The bus arrived earlier than expected, at 932 PM. While everyone else on the bus waited for their rides in the freezing weather, our ride was there with the engine running. He welcomed us into a beautiful space with a high ceiling. They had thought of everything, the shoe closets, a \"drying room\" for our jackets and a board locker with a key. They had offered us slippers and a traditional robe to lounge in. The floor was so clean and gleaming--definitely cleaner than my house. The room had one bed and when I said there was a mistake, the gentlemen immediately went to work and converted the bed to two beds. The toilet was one of those complicated devices that had more buttons than a Texas Instrument. It always offered a warm seat in the middle of the night and squirted warm water after defecation. I had no idea I needed this luxurious toilet in my life until now. The floor was heated and the temperature inside the hotel was always perfect. Its free breakfast...wow. It had grilled fish, two types of soup, pastries, eggs, pork and so many other options, healthy options. Everything tasted fresh and so delicious. I will go back there just to eat the breakfast, with a grand view of Mount Yotei. In the morning.

Friends

10/10

Exceptional

14 Mar 2019

Verified traveler

This was a great hotel. The onsen is near spotles, the rooms are clean, and the breakfast is substantial.

Leisure Partner

10/10

Exceptional

12 Mar 2019

Verified traveler

Hotel is new and clean. Big rooms. 3 mins walk to gondola base. Hotel staffs are polite and nice. They offered to pick up and send you to the welcome centre during check in and out, strongly recommend this hotel!

Leisure Partner

10/10

Exceptional

12 Mar 2019

Carey

A five star lodge with a 3 star price tag.

A five star lodge with a 3 start price tag.

Partner

10/10

Exceptional

03 Mar 2019

Verified traveler

The hotel is excellent, location is good, there are shuttle bus to the gondola. They even help you to return the equipment to the rental store.

Leisure Friends

10/10

Exceptional

28 Feb 2019

Verified traveler

Really good would use again. Tidy friendly convenient.

Leisure Family

10/10

Exceptional

28 Feb 2019

Verified traveler

Very thoughtful arrangements around the hotel. Spacious rooms with a great view of Mount Yotei. Loved the breakfast and free snacks prepared for guests. Very clean hotel including the ski equipment storage and dry rooms.

Leisure Partner

10/10

Exceptional

23 Feb 2019

OJC

Excellent hotel in the best location. Walking distance from Hirafu centre bars and restaurants and also walking distance from the main gondala. However, the hotel run a shuttle bus to the gondala each morning saving you the walk!!!

Rooms are spacious and well set out and the Onsen is perfect for post ski relaxation!

Breakfast is fine for western tastes and coffee is very good.

I highly recommend this hotel and if I’m back in town I’d certainly stay again. Thanks for a great holiday x

Leisure Friends

6/10

Pleasant

22 Feb 2019

Verified traveler

Great location for lift access

The hotel has been renovated to a lovely standard in general. The rooms were a decent size with nice facilities. Personally I found the bed a bit small and uncomfortable and if you are a light sleeper like me the lack of sufficient room noise insulation may be bothersome. Breakfast was a great selection of western and Japanese options. The afternoon snacks were a nice touch.

Partner

10/10

Exceptional

21 Feb 2019

Verified traveler

Great location by the gondola, fantastic staff, in house onsen.

Leisure Family

10/10

Exceptional

18 Feb 2019

PingChing

The hotel is comfy and spacious. The staff is friendly n helpful.

Leisure Friends

10/10

Exceptional

02 Feb 2019

Timothy

Charming, excellent view.

We checked-in late but the staff were kind enough to provide us service and checked-in as per normal, even though they were sleeping by the time we got there. The common area where we had breakfast was magnificent and the view of Mt. Yotei was spectacular. They had a bathhouse for men and women on each wing and was also a nice Japanese touch. The hotel is not as large as most other chain-type hotels but it was very comfortable and I'd no doubt revisit if I had the chance.

Friends

10/10

Exceptional

21 Jan 2019

Anthony

Excellent

Excellent place to stay. Very friendly and helpful staff. Only a few minutes walk to everything.

Partner

10/10

Exceptional

16 Jan 2019

Nicole

Stay here!

Stop looking around for a hotel in Niseko and just stay here! The building is beautiful and right next to the gondola, but somehow the price is extremely reasonable. Breakfast is included and is absolutely delicious with a combination of Western and Japanese offerings. The staff is welcoming and attentive and really goes above and beyond. We had to leave at 6:00 am to catch the train and they booked us a taxi, woke up early to see us out, and handed us breakfast to go. I cannot say enough good things about this wonderful family-run hotel and if we come back to Niseko we will absolutely come back to Hakuunso.

Partner

10/10

Exceptional

13 Jan 2019

Benedict

Great location. Walkable to Gondila Ski, Hirafu-zaka Base and Family Ski and near many eateries and restaurants. The hotel is also easily one of the cleanest and most organise hotel ideal for skiers and snowboarders.

10/10

Exceptional

13 Jan 2019

Verified traveler

Lovely hotel, comfortable Onsen, close to Hirafu gondola base (100 meter walk).

10/10

Exceptional

09 Jan 2019

Verified traveler

What a magical little place! It was so quiet and clean. With tons of amenitities such as laundry, onsen, bath towels, robs, slippers, etc.
Breakfast was great with good variety.
They will drive you to Grand Hirafu gondola or Welcome Center in the morning and you walk home after. It’s a very short walk regardless (5min or less)
The rooms are big for Japan standards and very clean!
Onsen is great for the after skiing sore legs. It’s quiet and very modern.
Very close to walk to all the restaurants and shops of Niseko.
Overall this family run place was amazing and exceeded all my expectations.
THANK YOU!

Leisure Partner

10/10

Exceptional

03 Jan 2019

Andrew

Amazing!

2nd time staying here and again it was amazing!! Definitely going back!

Friends

10/10

Exceptional

31 Dec 2018

Verified traveler

Great balance between western an eastern amenities.

10/10

Exceptional

28 Dec 2018

Verified traveler

Great stay in niseko!!

Amazing stay at Niseko Hakuunso! It was a quick walk to the gondola and a great location for skiing. The staff were extremely friendly and helped with all of our needs. Would definitely recommend staying here! Rooms are nice and hotel is extremely clean.

Partner

10/10

Exceptional

24 Dec 2018

Verified traveler

Our room was lovely! My mum and I thoroughly enjoyed our 3 night stay. Breakfast was sumptuous and we were happy with the food. Once you are done with your skiing, you would definitely want to soak in their indoor onsen and watch the snow fall from the inside

10/10

Exceptional

23 Dec 2018

Verified traveler

Fantastic place to stay. Great location minutes walk to the gondola. Friendly and helpful staff. Would definitely highly recommend this hotel.

10/10

Exceptional

23 Dec 2018

Xiaolong

Highly highly recommended!

Great service and great facility and staffs really care about the guest. One of the best hotel experience I have ever had I shall say. Complementary breakfast is great, not to say 24 hour coffee and free afternoon tea time. It really makes you feel like home. Also super convenient location, 5 minutes walk from Gondola and ten minutes to most of the fancy restaurants in town.

We need to leave early (6am) to catch a train. The staff booked us the taxi and was waiting for us at 5:45am when I got to the front desk. They even prepared us to-go breakfast!

Oh, and it's also more affordable compared to those Niseko named apartment hotels.

Friends

10/10

Exceptional

22 Dec 2018

Henry

Clean, easy access to the Hirafu ski resort. Very nice service

Friends

10/10

Exceptional

19 Mar 2018

Faith

nice warm and cosy Japanese run hotel

it is a modern decorated yet traditionally run Japanese style hotel. it makes you feel you are back to home everyday when you come back from your activity. they don't provide a lot of choices for breakfast but for me and my son it is good enough to have a good meal every morning. staffs are friendly and polite, the environment is always warm and yet quite. We enjoy the stay and will definitely come back.

8/10

Excellent

17 Mar 2018

Yuen Yee Joann

Clean n neat, bearkfast is good.

Partner

10/10

Exceptional

11 Mar 2018

Verified traveler

Amazing place to stay for niseko ski vacation.

Absolutely amazing experience. Impeccable service. We took the bus to the welcome center and the staff promptly picked us up upon our arrival. Great location near niseko ski areas and town. The onsens were kept extremely clean. The beds are slightly firmer than what US travelers are used to but you quickly get used to that. Daily breakfast is included and is a mix of Japanese and more western options and seating has gorgeous views of mount yoeti.

Partner

10/10

Exceptional

11 Mar 2018

Verified traveler

Fantastic small hotell

Great hotel, lovely property w nice baths and close to Hirafu gondola. Service was immaculate and very friendly, really recommend staying here for skiing in Niseko!

Partner

10/10

Exceptional

10 Mar 2018

Verified traveler

Excellent

Best place iv ever stayed in my life. Good rooms and close to everything.

10/10

Exceptional

07 Mar 2018

jarryd

Comfortable warm hospitality

Perfect location only 5 min walk to the Grand Hirafu main gondola, and 5 mins to the main intersection of Niseko. We'll maintained modern facilities, spacious rooms (ask for a view of Mt Yotei), and friendly staff.

All in all I would happily recommend this location to others, and will definitely been staying again on our next trip

10/10

Exceptional

06 Mar 2018

Edwin

Fantastic Hotel

Hotel staff are fantastic and check in was easy, its an easy walk into town as well as to the Ski slopes
Hotel rooms are comfortable and well maintained, Breakfast each morning was fantastic with many choices. The view out to Mt Yotei through the big open window is incredible
When i come back i will be staying here again

8/10

Excellent

06 Mar 2018

Lucas

Overpriced and not very nice

The hotel was very simple - for the price, we were hoping for more luxury and service. The beds were not comfortable and the rooms were small. I recommend looking for more upscale options in the area or looking for better details

Partner

10/10

Exceptional

04 Mar 2018

Christine

Cozy Japanese style hotel

This is a very nice small hotel near to the gondola station. It takes 5 minutes to walk there. The hotel is peaceful and tranquil with around 20 rooms in total. Sure, it will help you to relax.
The common area is warm and comfortable Ruth high ceiling. The decoration is homey but modern.

Breakfast is good with variety of choices.

The people there are really helpful and friendly. They offer free pick up service from Hirafu Welcome Center.

The only downside is no meal service (lunch and dinner) are provided.

10/10

Exceptional

28 Feb 2018

Verified traveler

Cozy getaway in a snowy town

The moment we walked into Hakuunso, if felt like a warm hug all around. The lobby is beautiful and the staff is very friendly and helpful. True to Japanese custom, you take your shoes off at the entrance and can store them in a shoe-closet that is assigned to your room. The layout of getting in and out with your ski gear is convenient. From the outside, you can walk through a ski storage area, which is directly connected to a dry room you can drop your clothes and boots off in. The room is ventilated and smells very nice! I highly recommend taking a bath in their onsen after a long day of skiing. The temperature of the water was perfect -- not too hot where you burn your skin, but warm enough to get your body back to normal. The breakfast was buffet style with a variety of food, both western and Japanese, which starts at 7:30am. My only complaint is that they didn't start breakfast earlier. The slopes open at 8:30am, and I would have liked a little more time after breakfast to get up and running earlier. The rooms are very nice and has everything you need with plenty of space. We stayed in hallway C which offered a wonderful view of Mount Yotei. Highly recommend staying at Hakuunso!

10/10

Exceptional

28 Feb 2018

Verified traveler

Perfect hotel for a ski trip in Niseko

Niseko Hakuunso is the best decision we made on this trip. The location is perfect for everybody: for those on a ski holiday, for those who want to check the town, and for those families who want to relax in Niseko. The breakfast is superb; the amenities are wonderful, and the staff even more so. The rooms are huge, with a great view of the outdoors. We had the best time here and we’ll definitely be back!

Family

10/10

Exceptional

25 Feb 2018

Bevan

The only place to stay in Niseko

A magnificent hotel,the room was perfect for our five night break.The breakfast changed everyday so we tried lots of different food.The lovely staff helped us book taxis, bus trips take out food and gave us tips on good places for dinner.The building itself is beautiful and the dining room can be used until 10pm to eat drink or socailise.There is an onsite onsen which was very relaxing after a day in the snow :)

10/10

Exceptional

21 Feb 2018

Trent

Awesome Hotel

Very nice stay. Hosts are lovely and close to lifts. Will be back here next year

10/10

Exceptional

21 Feb 2018

Verified traveler

It was an amazing experience. The hotel is a perfect location for walking to the Hirafu lifts. The design is a modern Japanese style. Morning breakfast is great. Staff are responsive and helpful. I will stay again next time.

Partner

10/10

Exceptional

18 Feb 2018

Preston

Wonderful stay!

Wonderful service. Great location and quality rooms.

10/10

Exceptional

17 Feb 2018

Michael

A luxurious stay for a very reasonable price

Hakuunso is one of the nicest hotels I've ever stayed at in Japan. The place is very clean and the staff are all very friendly. The buffet breakfast is fantastic. The rooms are huge. They have shuttle service as well. Onsen is very clean and well maintained. Can't recommend enough!

Family

10/10

Exceptional

16 Feb 2018

Lee

Beautiful and new. Friendly staff.

Our departure was early and before the shuttle bus timings and the staff were willing to make an extra trip specially for us.

10/10

Exceptional

15 Feb 2018

Verified traveler

Excellent stay

Cosy boutique hotel five minutes away from Hirafu Gondola on foot. Hotel staff drive us to the Gondola every morning. Love the cute onsen which was a major treat every evening after a full day on the slopes.

8/10

Excellent

10 Feb 2018

rosie

Lovely new hotel with beautiful onsen.

I stayed here with my partner for 5 nights. The room was very spacious, clean and comfortable with a nice big window, lovely shower and breakfast in the dining room everyday was delicious. The only thing I would say is that the hotel staff could be a little friendlier and more helpful.

10/10

Exceptional

04 Feb 2018

Jeline

Positive Experience

The experience was pretty good as it was our first time visiting Niseko for skiing. The staff at Hakuunso was friendly and approachable and it felt as though we are at home.

Partner

10/10

Exceptional

02 Feb 2018

Jason

Very Clean!

Place was extremely clean and new, great breakfast, a 1 minute shuttle or 6 minute walk from the gondola at Niseko Hirafu and within about a 10 min walk from most restaurants and bars. Great ski storage areas as well as a drying room for jackets, boots, etc. They let me store my gear there on the last day as I skied, then was able to pack and get dressed there before catching the bus out. Would for sure stay again

10/10

Exceptional

22 Jan 2018

cait

Lovely hotel, lovely staff, excellent location

I can’t say enough good things about Niseko Hakuunso. It was a wonderful experience to stay with them for six nights on our ski vacation. The staff is very sweet and super helpful even with limited English. The breakfast every morning was fantastic and the view of Yotei epic. They will shuttle you to and from the arrival center and to the gondola. The accommodations were impeccably clean, the onsen was hot and relaxing. Stay here!

10/10

Exceptional

21 Jan 2018

Andrew

Nice stay close to the ski slope

Spent two nights there in mid Jan. Lovely place. Short walk (250m) to the Gondola although they have a shuttle. Short walk down the hill to the restaurants. Nice and filling breakfast. My wife and I really enjoyed the Japanese onsen - separate for male and females. Service staff ever helpful.

Partner

10/10

Exceptional

21 Jan 2018

Verified traveler

Comfortable stay

Thankful to have found hakuunso just a month before our trip. Hotel is newly rebuilt and there are not as many reviews and information about it. But our stay turns out well and the hotel is well located within walking distance to the hirafu gondola and the main hirafu village streets. Room size is great compared to most other accommodations in Japan. Hotel amenities are well thought out including individual ski storage room, public bath and laundry facility. Breakfast is relatively good with slight variations everyday. Hope they upkeep and maintain the new hotel well and keep the pricing reasonable as accommodations in niseko are generally very expensive. The hotel is managed by Japanese staff who are nice, quiet and well mannered but a little lacking on the offering of additional service touch and information. However this doesn’t bother us much since it is not our first time to niseko and we are generally familiar to get around on our own. It is nice to have a quiet stay in the comfortable space in the hotel for a change.

Family

10/10

Exceptional

06 Jan 2018

Annie

Friendly family run business. Fantastic location and view. Our room was spacious, new and clean. Best hotel we’ve stayed in Japan on this trip. We love the staff at Hakuunso

10/10

Exceptional

30 Dec 2017

Hillary

Deluxe yet homely

Newly renovated place with a spacious, deluxe feel, yet warm and homely. What really stood out was the hospitality of the owners -- we had to leave for an early bus to the airport, and they got up to give us a lift and even packed us a simple breakfast knowing that we would miss normal breakfast hours (the spread on our first day was delicious!). Definitely recommend to anyone looking for a more personal touch to your stay in Niseko.