Sunnyside Hotel

10/10

Exceptional

14 Nov 2024

Alberto

Had the option of shared or private bathrooms.

Leisure Self

2/10

Poor

04 Oct 2024

Luis

Unsafe! Do not stay here if you want to survive, homeless and drug addict everywhere. Dirty rooms and poor conditions. Do not fall for the photos, you can find way better places for the same prices

Leisure Friends

2/10

Poor

30 Sep 2024

UMAR

Horrible place

Leisure Friends

2/10

Poor

12 Sep 2024

Glenn

On arrival there were druggies sitting on floor outside smoking crack pipes we went upstairs to the dirty scruffy reception which had metal mesh on it to protect the staff …. I went to our room and it was awful not as the photos online and the cleaners were in the room next door cleaning human excrement off the floor 😳 went back to reception and the manager told us he would refund our money to hotels.com but as yet nothing after over a week and two emails to him …… this hotel is a drug hostel and should not be on Hotels.com please issue a full refund urgrntly

Friends_and_family Family

6/10

Pleasant

08 Sep 2024

Steen J.

Very helpful and friendly staff. Room was clean and sheets were fresh. I had a room with private bathroom, which was very nice. No towels, but complimentary soap and shampoo. Bring your own towel.

The hotel is in a bad area of San Francisco with street people, junkies and trash everywhere. Lots of noise and arguments amongst the other guests.

Business_and_leisure Self

4/10

Poor

31 Aug 2024

Emelyn

I can't sleep with the noise inside and outside i want to close the window because of noises outside, its very hot inside no aircon or electric fan

Business Self

2/10

Poor

15 Aug 2024

Dana

I didn't even check in this place was so shady!

Business Self

4/10

Poor

06 Jul 2024

virgil

Then maybe you shouldn't have drug addicts making noise all nght all in your hallways.And, put people's lives in danger.

2/10

Poor

28 Jun 2024

Verified traveler

Wasn't ada compatible one of the managers was very rude to us also homeless people hanging around

Partner

2/10

Poor

13 Jun 2024

Randy

This place was terrible. After checking in I checked out about an hour later after finding the Hotel Fitzgerald. It was dirty and ran like a prison. The area was scary and the clients were not much better. This place should be removed from Expedia.

Leisure Self

10/10

Exceptional

07 Jun 2024

Everett

Confortable atmosphere

2/10

Poor

26 May 2024

Alyssa

Extremely dangerous area. There are shared restrooms for an entire floor. Holes from punches and gunshots from previous renters in the doors/walls. Staff members make you sign blank line-item lists to check in. It's not safe to be here.

8/10

Excellent

15 May 2024

Terra

At this price for a san francisco hotel I'm not sure how other reviewers expectations were so high. My room was not terrible, the facilities are older. it was clean, no evidence of bed bugs. Location is convenient, walking distance to shopping and food. I am a female who travelled alone and checked in at 1am, I was not uncomfortable. Homeless people are to be expected in this area of the city.

Leisure Self

2/10

Poor

08 May 2024

Ericka

I didn’t like that they don’t accept kids

4/10

Poor

27 Apr 2024

Jesus

The definition of \"I'm on a Budget\"

Only stay here if you just want a bed and a roof. If you want anything more than go somewhere else. The customer service is okay, nothing bad. The room is still dirty, one of the windows wouldn't close, shower didn't work, no toilet paper in the room, non-working tv, and stains on the mini fridge. I guess the bed was comfortable. If you're staying here it's because it's the cheapest choice in the whole city and you're on your last dollar.

Self

2/10

Poor

01 Apr 2024

Bryan

Poor quality, staff is indifferent. Why is this even listed here?

Leisure Partner

10/10

Exceptional

29 Mar 2024

Andrew

NA

Business_and_leisure

2/10

Poor

29 Feb 2024

Molly

Never go here

They sold our room to someone else an tried to get us in a shittier establishment. Worst hotel in the Bay Area

Partner

2/10

Poor

05 Feb 2024

HUNG

If you like people screaming at all times of the day, blood splatters, equipment that doesn’t work, and thin walls; have I got a place for you! I would give this place negative stars, but that’s not an option. It’s cheap for a reason. However, I didn’t expect a lot of homeless people in the area. I was also pretty disgusted by all of the trash and fences in the street.

Leisure Self

2/10

Poor

14 Jan 2024

Verified traveler

WHY IS THIS EVEN SOLD HERE AS ACCOMMODATION?!

This shouldn't even be advised as a hotel/accommodation.
It's terrible and full of homeless and junkies.
I urge you to remove this from your list of accommodation. I arrived and left in 10 min. Didn’t use it and recommend people to stay away and be very careful. Very dangerous area.
Terrible in every single sense!

Self

10/10

Exceptional

19 Dec 2023

Tracy

Front desk person very kind and helpful.

10/10

Exceptional

10 Dec 2023

Andrew

The Hotel and staff are great, but the surrounding neighborhood is dirty and can be a little intimidating

Business_and_leisure

10/10

Exceptional

07 Dec 2023

Andrew

Overall I like it here. There are a lot of unhoused people on the street outside building

Business_and_leisure Self

10/10

Exceptional

05 Dec 2023

Andrew

I know a lot of people are not a fan of SROs and the neighborhood isn’t fantastic but it’s super convenient. The staff is super nice. It’s an affordable rate and you get what you pay for a safe place to stay and sleep and working.

Business_and_leisure Self

2/10

Poor

16 Oct 2023

Nandy Osvaldo Vasconcelo

The most striking thing about the accommodation is the bad smell of urine throughout the place, especially in the room. Which they even gave us with the toilet full of urine on the edge. The depressing room. From the surroundings of the accommodation without words.

Leisure Family

10/10

Exceptional

28 Aug 2023

Andrew

No additional comment

Business Self

8/10

Excellent

14 Aug 2023

Andrew

No additional

4/10

Poor

18 Jul 2023

Kelly

The people running this property are absolutely fabulous. However, this is located in the worst part of SF, there are loud folks out all night and many folks down on their luck who live on the streets outside.

Leisure Family

6/10

Pleasant

29 May 2023

Brandy

I definitely should have looked into the property more before booking it based on price alone. The property was decently clean in my room but there was some debris and other random stuff in the hallway. I did notice a hair in the shower when I got there but it was otherwise clean.
My neighbors were really loud, and it was loud outside also. I had to go down to the lobby and ask for soap and a towel which was odd but not the worst.

Business_and_leisure Self

4/10

Poor

10 Dec 2022

Juan

This Hotel is only good if you don’t have any other choice.
There is a lots of noice, No towels, shampoo, conditioner, or soap, the environment seams to be a place for night life people.

Business Self

2/10

Poor

02 Dec 2022

Travis

Rat infested

the room was dirty and had not been swept ...Looked as if someone used the room and checjed out late night and they just rerented the room to me ...To top it off isaw a mice coming under the door of the room and thats when i got my bag and left

Self

2/10

Poor

13 Nov 2022

Verified traveler

Avoid.

Dodgy area... First room that was given to me was already occupied by what looked like a squatter. Avoid!

Self

4/10

Poor

23 Sep 2022

Jason

Closest to convention center.

I chose the location for a close convention center location.

San francisco has some rough spots. I hope the neighborhood improves so the mgr develops the location.

The room had no towels no housekeeping, the floor had a powerful scent of disgusting cleaning solution.
The TV cable box did not function.

Drugged drunks roamed the halls using the shared facility. Ungodly.
I prepaid had no choice but to stay.

Pros bathroom was remodeled with shower toilet combo had sink too.
Close to Market st transportation.
Small fridge microwave.
Dangerous uncomfortable loud at night neighborhood.
Not a family place.

I

Business

2/10

Poor

22 Sep 2022

Phi

The worst hotel I ever stayed at. Dirty, Dirty, Noisy, Dirty.
No toilet paper, No towel, bed sheets stained, walls and floors had stains and was sticky. Horrible.

Business Self

2/10

Poor

19 Sep 2022

Verified traveler

Avoid at all cost.

This is a residential hotel for crackheads. Shared bathrooms. Room smelled like a three day meth binge. You're given hand towel for the showers. Room is small enough to touch both walls, not room for two people to walk past one another in any of the floorspace. Multiple fights in the alley below during my stay. Accosted by panhandlers every single time I left the premises. Worse? When you add up the cost it's the same as my rent in Hollywood. Place has zero upside.

Business Self

6/10

Pleasant

17 Sep 2022

Steven

The room was clean and comfortable for the location… bring your own soaps and towels as none are provided. The mini fridge was not working and there is no A/C in the rooms.

Leisure

4/10

Poor

03 Sep 2022

Verified traveler

Poor

Really unsafe neighbourhood. Lots of homeless people outside screaming and playing really loud music all night. Was surrounded by men asking uncomfortable questions one night whilst waiting for a cab outside. Dirty sheets, empty alcohol bottle under the sink, tv didn’t work, phone/Fitbit wouldn’t charge in the sockets. Bathroom door wouldn’t lock. Only good thing was the luggage storage.

Self

2/10

Poor

18 Aug 2022

Angelina

Skid Row

Business Self

2/10

Poor

13 Aug 2022

Saeed

I feel I was cheated. I did not där to come our the car in front of THE Inn. 180 degree against that it was presented om the Expedia website, tried to refund which is not respons yet. We just fuged from THE area!!

Leisure Friends

2/10

Poor

27 Jul 2022

Shana

The photo in the announcement is nothing like the actual property. There is a slew of homeless camping by the front door which by the way is a metal gate that you Have to be buzzed into. The hotel smelled and seemed like it was a homeless shelter. There was sketchy small bathrooms in the hallways with just a toilet and shower. I cannot imagine what they are used for unless they are rented out so the homeless can shower. This is definitely one hotel that seems like it is rented by the hour. This hotel should not be advertised on this website. We did not end up staying Because it was so sketchy. The representative at the desk was nice and offered to accommodate us at a sister property but this type of the hotel is not what a vacationer is looking for.

Leisure Partner

6/10

Pleasant

10 Jul 2022

Manuel

There’s an alley in the back of the hotel so there are thugs playing music all night long til the sun comes up

Self

4/10

Poor

07 Jul 2022

Alvaro

Este hotel , está cerca de unión square , pero la limpieza de los baños es terrible , especialmente cuando tomas habitación con baño compartido , afuera del hotel hay mucha gente sin hogar que hace mucho ruido toda la madrugada y no te deja dormir

Leisure Self

6/10

Pleasant

04 Jul 2022

Jose

Horrible

I could not sleep at all to much noise coming from the streets everyone doing illegal substances. The room wasn’t clean not as unit and bathroom didn’t flush.

Business

10/10

Exceptional

24 May 2022

wayne

Great staff, room was clean and everything was great, would stay again

Leisure

2/10

Poor

21 May 2022

James

All dislikes: tv broken.sink clogged.sheets burned and stained. Bathroom gross.no closet rod or hangers.no window screens. Noisy all night. Dont stay here!

Leisure Self

4/10

Poor

16 May 2022

Wanda

One night stay

My stay was sub standard to what was advertised. The first room had no curtains or bed made. Lots of gnats flying around. Looked like it wasn't ready to be occupied. Had to get another room because of leak in sink. Second room was better but no TV service. Also no shuttle service as stated on info.

Self

10/10

Exceptional

29 Apr 2022

Shenna

Great

2/10

Poor

25 Apr 2022

Agustin

I did not stay at the property. The area was unsafe and we didn’t feel safe once inside the motel. The room was not ready even an hour after checking. The motel was being used as a homeless shelter with people off the street using the motel to shower. We left without using the motel.

Leisure Family

10/10

Exceptional

21 Apr 2022

Verified traveler

The real SF experience.

I understand that the buildings themselves are very old. That is probably true of most of the area. My only concern is that housekeeping could be better. They had been nice enough to change my rooms due to some issues with the other room. I ended up in a section that seemed to have long term local clients. They made noises all night and one even decided to play the loudest music at 3Am on my last day. It was like an insane asylum there. That was my queue to get out. The smell of Marijuana everywhere was overwhelming. It is downtown SF, so maybe this is normal.

Business

2/10

Poor

18 Apr 2022

Gregory

Not parking available at all and no refund you're money bad customer service never go back there

Partner

4/10

Poor

15 Apr 2022

Pedro

Could and careless

It wasn’t very pleasant. There was no toilet paper in the bathroom and the room had no heat.

Self

10/10

Exceptional

14 Apr 2022

Renecia

It's not working like I thought

Business Family

2/10

Poor

27 Mar 2022

Marcell

I didn't like nothin there no 2 and 1 in the hallway the heat didnt work the room were cold and they had roaches

Business_and_leisure Pet

4/10

Poor

21 Sep 2021

Tzu Yu

Hotel manager is pretty attentive to my asks such as clean towels and hair dryer. But the room cleanness needs to be improved especially it’s on the first floor and rats can easily come in. The rat bit a hole in my luggage!!

Leisure Self

2/10

Poor

29 Aug 2021

angel

nothing nothing nothing

Business Self

2/10

Poor

21 Jul 2021

Verified traveler

Stay here if you want to stay up all night thinking of every way you could get murdered here. Upon first arrival, I saw a group of homeless people smoking crack. When I entered, I walked up a cigarette filled flight of stairs up to a hallway that looked like it hasn’t been cleaned since the 70s. The room was $70- including a private bathroom. Thankfully we received a private bathroom- up until we rode up a Titanic style elevator and entered our room only to see there was no ceiling in the bathroom. It was the exposed pipes and lighting fixtures that made the room so evenly vibrant. Along with the vibrant lack of ceiling- the blood splattered curtains really set the mood. Not to mention- the exposed wires and power outlets. What a romantic room! And lastly, the lack of door knob on the bathroom door, only leaving a nail really did it for me. A very fun experience- like that hotel from American Horror Story. Surprised I didn’t get bedbug bites!

In all seriousness, don’t stay here unless you want to experience actual death or have ouija board

Leisure Self

10/10

Exceptional

31 May 2021

Verified traveler

come back again

4/10

Poor

26 Feb 2021

Yvonne

Covid-19 on steroids and crack

Full of flies everywhere fruit flies nasty smell of sewage it was horrible sheets were not cleaned ain't nothing with covid-19Protocols being enforced the rooms are not sanitized the walls are dirty the door knobs have not been wiped down in years

Self

10/10

Exceptional

13 Dec 2020

Verified traveler

They are very nice and respectful and I enjoyed my stay

Friends_and_family Family

4/10

Poor

07 Dec 2020

Charlie

not a place to show up with luggage due to the climb up the stairs. I stayed here due to a change in a schedule and my flight was the next day and I needed a place to lay my head and not at a high price tag. The room wasn’t clean and I never got into the Ben but payed onto top of the bed. I may have enjoyed my stay if there weren’t cigarettes burns on everything and the headboard didn’t have a 12 to 15 inch burn. The outside noise from partygoers was loud and all night long. The shared restroom wasn’t good and people smoked inside and everywhere. I was given a key and two towels at checkin but those towel look like my shop towels I use when working on my vehicle but my car towel are cleaner. The good side is I only paid 39.00 including taxes and it was safe once inside and I’d ever in a jam like I found myself I was happy this place was open and when I got to my next hotel I took a long hot shower. The hotel itself was once a grand place and could be again.

Business Self

6/10

Pleasant

17 Jun 2020

Verified traveler

Cheap and convenient. Clean but cold.

10/10

Exceptional

16 Mar 2020

Jason

Awesome

Staff was very helpful ,rooms were clean ,very quiet and convenient area

Partner

8/10

Excellent

13 Mar 2020

Michael

Security and comforrt

The accomodation was expected for the price, and although it needs some updating it appears to be in the works. The security of the buiding was the main concern and they put my mind at ease. I will be returning.

Self

10/10

Exceptional

11 Mar 2020

expedia

Price unbeatable place ok

For the price compared to anywhere else is unbeatable with the room and amenities it includes in the room meaning microwave, tv windows, bed mice big bed.

Partner

8/10

Excellent

11 Mar 2020

Zachary

Not bad

It was nice and peaceful

Partner

6/10

Pleasant

08 Mar 2020

FatBat

Old building showers are separate from room. Vary dirty.

Business Self

10/10

Exceptional

11 Feb 2020

Verified traveler

Staff was very helpful and friendly. My room (multiple times) was very very clean. I was satisfied every time!

Leisure Partner

2/10

Poor

15 Dec 2019

Verified traveler

Wouldn’t do it again

We got there and were told ther was no manager on to check us in and we had to wait 10 minutes. We waited 30 min before having to leave having dinner and show reservations. The place did not feel safe as the gated door we had been buzzed into on the way in was propped open on the way out.

Partner

4/10

Poor

15 Dec 2019

Verified traveler

Had to be in SF last minute for business. Sunnyside looked great in the pictures. The area where it is located is called the Tenderloin District, I do not recommend staying in the Tenderloin area ever.

Sunnyside is located upstairs above an existing business. You have to buzz management at the gate to have them see you on a video feed to buzz you up.
It was very dirty, window in my room was open, only one or two shared showers per floor. Only had a sink in the room. Weed in a jar and zig zags in the drawer where a bible should be, mentally unstable people walking up and down the hall all night knocking on doors and yelling. Needless to say, I didn't sleep much.

I prepaid on hotels.com and management tried to run my card again. They were friendly enough and were trying, but I will never stay in the Tenderloin area of SF ever again.

Business

4/10

Poor

27 Oct 2019

Verified traveler

The room wasn’t clean when we arrived although our sink got cleaned after we asked for it. The shower on the aisle wasn’t clean either and freezing in the evenings. Unfortunately the walls were very thin and you could here people talking and partying outside. The personelle was really friendly and accommodating.

Friends_and_family Friends

4/10

Poor

11 Oct 2019

Verified traveler

Homeless shelter outside and a bit inside

It could be a nice place but sadly it’s very run down. Also, the area of 6th Street SOMA is awe full.
Feels a bit like a homeless shelter inside and outside of the hotel.

Self

6/10

Pleasant

04 Oct 2019

Verified traveler

you get what you pay for. The bathrooms were clean. Outside the hotel there are a lot of homeless.

Partner

6/10

Pleasant

28 Sep 2019

Peter

Look elsewhere.

Place is in challenging neighborhood. While I could get over the bums, smell and garbage, I had a hard time with the filthy room. No towels upon arrival. Broken windows. It was a very hot day and there was no air conditioning. The streets were relatively quiet at night but it was disappointing.

Friends_and_family Friends

4/10

Poor

27 Sep 2019

Daniel

Book this hotel only if you are desperate...

The Hotel is located in a very bad and noisy area. No one showed up to clean the room or bring towels during our stay, not really as advertised.

Partner

8/10

Excellent

29 Jul 2019

Verified traveler

the room is decent size, but not as close to as nice as the shown pics in the site. My room is right near the staircase, very noisy. I asked front desk clerk to change room, refused. He did keep my luggages for a few hours after I checked out.

The surrounding streets have lots of homeless people camping there, a little disturbing, but it's more the city problem. SF has lots of homeless people sleeping on the streets.

The room has a tiny sink, you have to use public bathroom across hallway. There are flies and mosquitos inside room. The public bathroom is yucky to use.

The king sized bed is very comfortable, tv set has lots of channels, but tv is in the side of bed, you have to twist your head to watch tv.