South Sea

6/10

Pleasant

02 Mar 2026

Michelle Elise

This is a 3 Star resort charging 4-5 Star prices, including a $40 resort fee per person, which is pretty high for a place under construction, without good walking paths, and charging very high prices for all food and drinks. Our floors had been swept, but not mopped - my feet got filthy walking barefoot in our room and I had to wash them just to get into bed. The beach is very nice, the pools are very nice, the staff is very nice, but overall, we had a mediocre experience and would not recommend this to our friends.

Partner

10/10

Exceptional

28 Feb 2026

Jarrett

Rooms were very nice staff was very helpful great place to go with a family

8/10

Excellent

23 Feb 2026

Dennis

Room was good. Housekeeping did not exist.

Family

10/10

Exceptional

15 Feb 2026

Thomas

Room was great, staff friendly and amenities were fantastic!

Leisure Partner

6/10

Pleasant

10 Feb 2026

timothy

The resort is nice and back in action! This is our 2nd trip here in February. Both trips had to request a diffrent room because the heat would not work. For the price i feel this is something that should be addressed efore guest arrive.

Leisure Family

8/10

Excellent

09 Feb 2026

Amanda

Amenities were great especially traveling with kids. Only issue was had to ask multiple times to have a crib brought to the room. With that said the mattress and crib itself were great quality and my 2 year old slept no problem all week.

Leisure Family_with_children

10/10

Exceptional

03 Feb 2026

Timothy

It was an incredible room with tremendous staff.

Partner

6/10

Pleasant

18 Jan 2026

Don Erik

I'll preface this by saying that i had an incredible week and rhat Captiva is literal Paradise. My lodging however could use some work. The main office, gym facility, and retail establishments are excellent. Unfortunately my actual suite could use some work. While the facility was clean and had a spectacular view- the lodging was old and tired. Dirty elevators cheaply updated should have been a sign of things to come. Once inside the lodging I found cheap plastic flooring that flexed as you walked over uneven surface underneath. The walls were \"updated\" with textured wall covering the in areas was peeling. Baseboard looked as if a child did.the job. Poorly finished, improperly cut, and nailholes unfinished. Most things painted revraled many layers of old paint. Nights 1 and 2 were spent listening to the toilet by the bedroom run. Despite requesting it be remedied- it took speaking to the property manager on day 3 to get this accomplished. Ironically, the second toilet also broke and needed repair. Additionally- the water was only \"warm\" in the shower. Dining at the \"resort\" facilities is ridiculously expensive, so I ate better elsewhere for the same price. Lastly, there's no hospitality all week. You make your own bed, hang your towels, and if you want more- you drive to get them yourself.

Leisure

2/10

Poor

23 Dec 2025

Carlos

They did not have my reservation when I arrive. The after I waited trough lunch, which I had to go out, I couldn’t eat at the hotel because I wasn’t a guest, I got the most awful room . I went to a restaurant after I got the room , to be insulted and mistreated by somebody I didn’t know, and all the bar made said” don’t worry he is like that. I’m a hotel Mgr in hotels all over the world….. what a dump!

10/10

Exceptional

10 Dec 2025

John

Fantastic place for perfect relaxation, hammocks are placed perfectly for a tropical feel staff is outstanding customer service. A top of the cap to Jeff and Anthony at the front desk.

Leisure Family

8/10

Excellent

24 Nov 2025

James

We stayed several days at a bayside building 1 BR unit not far from reception. Everything was new and it was well fit out for using the kitchen and generally well supplied in the baths. There were two full bathrooms and full sized applicances. A full sized mirror was one missing thing. The resort is still recovering from the hurricanes but is close to looking normal. When we were there they were activating the water park and working on landscaping around our building and pool. The village of Captiva is in walking distance. We walked in because parking is VERY limited, although paid parking is at the Marina. The general store and resaturants in town were pricey but fine. They are adding a berm dune to the beaches, so there was still construction there and the beached look stark, but they are fully useable where open.

4/10

Poor

21 Nov 2025

Daniel

Staff tried but not. Room was dated and sofa was stained. Balcony table was so wobbly it almost fell over. We were put in a bay view villa that had tons of construction and dirt. Had to bypass trucks and landscapers at every turn
Resort was empty so not sure why we were put there. Couldn't take towels from one pool to another. Made us empty our water before entering pool areas. Empty pickleball courts they wouldn't let us play on. Safe broke but was fixed had to ask for a bunch of things that should have been in the room already. Ac in bedroom was not working good so had to lower it to 64 for the bedroom to cool. On and on. Oh the $50 resort fee that never was mentioned either by expidia or resort on arrival. There is probably more but my wife isn't home to say her peace.

Leisure Partner

10/10

Exceptional

21 Nov 2025

Pamela

The beach villa we rented was very clean and had a beautiful view. The lounge chairs, umbrellas and towels that were provided was a great feature.

Leisure Partner

10/10

Exceptional

19 Nov 2025

Dale

There was a juggle with our villa as it was not 100% clean. But staff immediately upgraded us to the next door villa without any issues. I’m sure just a ripple in the reopening process of the resort. Beach staff was on the ball. Top notch. We did not use the marina facilities. But the pools and beach were very nice. Be mindful there are rules and height restrictions on activities that in our experience other resorts in the area do not have. The pool staff and concessions were doing their best but probably needed more feet on the ground for that size resort. Menu seemed fairly limited and repetitive whether inside the restaurant our poolside. There is construction areas. But no noise or confusion to deal with. Overall this is a pricy resort. But we hope to return as they get it up to full function. Renting the golf cart was the best decision ever!

Leisure Family_with_children

10/10

Exceptional

16 Nov 2025

mijail

Like paradise

Leisure Family_with_children

8/10

Excellent

08 Nov 2025

Virginia

Beautiful beach with shelling, but expect changes if you go to this resort. The condo was clean at arrival, but some outlets and the hair dryer did not work. There is no towel service at this unit's pool. One must go hiking over a tall dune and large pipeline to get to the beach for towels. At the far end of the island, there is towel and bar service at a nicer pool. The drinks at that bar were inferior; pina colada had no pineapple flavor, but instead was just coconut cream with a strong cinnamon and strawberry taste. Food and service at the Red Fish was good, but pricey. It is best to go into town for food and drinks.

Leisure Partner

10/10

Exceptional

06 Nov 2025

Denis

Great family moments created in this place

8/10

Excellent

22 Oct 2025

Kristen

Beach is very clean. Easy to get to.

Leisure Family

4/10

Poor

18 Oct 2025

Susan

Captiva is still recovering from hurricane damage. This resort is under construction! The private beach is a 2.5 mile DRIVE from the condo, and the beach is not very nice.
Many areas on the resort are blocked off. There is large machinery everywhere, and dumpsters full of construction debris.
I’ll look forward to returning when the rebuild is complete.

Leisure Partner

10/10

Exceptional

18 Oct 2025

DeAnn

We love the location and property

6/10

Pleasant

11 Oct 2025

James

Badly hit by a succession of Gulf hurricanes. Beach was great beachside villas were very dated and certainly not even close to meriting $500 per night including all fees, taxes etc.

Partner

10/10

Exceptional

10 Oct 2025

Yanisley

The room was spotless, and the check-in staff was incredibly friendly. The trolley driver was very accommodating, and the team at the ice cream shop was also warm and welcoming. The beach was absolutely stunning—I keep thinking about how much I want to go back. Swimming with fish all around me was such a memorable experience. Overall, it was an amazing trip for both kids and adults. Thank you!

Leisure Family_with_children

8/10

Excellent

09 Oct 2025

Melinda

Our condo was beautiful and clean. Felt all new and had all we needed. There is a lot of work going on around, lots of hammering and trucks coming and going. The elevator didn’t work the first few day, but was fixed. The only real problem is the bugs and no-see-ums. They don’t treat for bugs so we got eaten alive on the beach and by the pool.

Leisure Family

10/10

Exceptional

05 Oct 2025

Divelle

First visit to South Seas. It is at the far northern part of Captiva Island. Its secluded, and quiet. The rooms are actually condo's which are really nice, clean and comfortable.
Please keep in mind this resort is still undergoing construction from Hurricane Ian, but they have done a great job and can't wait for it to be finished as it will be amazing.
The beach is gorgeous, not crowded and the chairs and umbrellas on the beach are a great touch as we forgot to bring ours.
Every employee we met was so friendly, helpful and kind.
Strongly recommend renting a golf cart. It helps get around the resort which is quite large and bonus it allows you to go into the little town which is adorable and has additional dining options. Very nice having a Starbucks on property as well. We will be visiting again. If you are looking for a quiet trip with rest and relaxation and great accommodations this is the place!!

Leisure Partner

8/10

Excellent

04 Oct 2025

Jonathan

We checked in and was welcome by a nice person at the front desk Marissa she got us checked in and showed us a map of the property and everything that was going on. We asked about upgrading to the beachside Villa and Brian was nice enough to come out and upgrade us for free the villa was beautiful. Had a great view of the beach with the sunset. Everything was perfect. It was our anniversary and a welcome surprise was on that day. They delivered a bottle of wine with some nice candies for us to enjoy overall the areas nice they’re still trying to get their sea legs back from the hurricane two years ago, but things are progressing nicely.

Leisure Family

10/10

Exceptional

23 Sep 2025

MARIELA

The property was very quiet, which it was great for me and my family, we needed it!

We were able to celebrate my child's 14th birthday with what he likes the most, the beach and the pool and of course, food!

10/10

Exceptional

21 Sep 2025

BK

What can I say? It's a slice of paradise in the continental USA. From the location, it's beautiful beaches, the resort amenities (under construction/rehab from recent hurricanes, but still), the property itself and the staff. All wonderful. Local shops and restaurants a quick bike ride, walk or drive away, simply phenomenal. Hidden gem... so hush.

Leisure Partner

8/10

Excellent

16 Sep 2025

Cary James

Everything about the property was excellent along with the staff and services. My only complaint was the $1500 hold they put on my card for resort fees and incidentals. The resort fee is $50 per day but they hold another $1250 for anything you purchase on at the resort. I understand why they do it but it would be good to advertise that before I booked.
Either way the resort was incredible.

2/10

Poor

11 Sep 2025

Antonio

First the don’t open the pool until 9:30
Am also they don’t have restaurant to breakfast in the morning second a lot mosquitos omg a lot of them

Leisure Family

2/10

Poor

01 Sep 2025

Serge

The property is under heavy construction!!!
That fact was hidden by the management otherwise I’d never reserve the room!!!
That’s why they made it non refundable!
We checked in at 3 pm, drove around the property and checked out at 4 pm. The conditions were horrible!!!

10/10

Exceptional

01 Sep 2025

Jennifer

AC wasn’t working and had to change rooms in middle of rainstorm…. Ruined trip

Leisure Family

2/10

Poor

27 Aug 2025

Daymy

My daughter had bug bites all over her body i think they have bed bugs.

10/10

Exceptional

22 Aug 2025

Andrew

South Seas is back! The staff is incredible as always. The units were clean, modern and updated. Amenities were beautiful and convenient. 5 star dining options at Harborside Restaurant. World class shelling just right outside on the beach or nearby on Sanibel Island.
Will be back next year as always with the family.

Leisure Family_with_children

10/10

Exceptional

14 Aug 2025

Kurt

Great view of Gulf and overall was exactly what we hoped for… the island has made a strong comeback from the storm and you won’t be disappointed. Shell searching at Turner was off the charts! We will return !

Partner

6/10

Pleasant

11 Aug 2025

Joseph

Since the hurricane they have done a lot of new construction. Nice pool areas. Great food. Aside from fridge not working, dirty towels and moldy shower curtains the room was overall updated and clean.

Leisure Partner

10/10

Exceptional

08 Aug 2025

Jeremy

Living space was fantastic!

Leisure Family

10/10

Exceptional

08 Aug 2025

Jeremy

Loved the location, enjoyed walking around to other areas and also using our rental vehicle to check out restaurants and excursions farther away.

Leisure Family

6/10

Pleasant

05 Aug 2025

leyane

This is my 3 visit to this hotel.Last experiences was great for family and kids.
Hotel is under construction due to last Hurricane,it is too sad, but prices are higher than before and also $100 more for a resort fee.Which resort?
Food is not good and very expensive.

Family

10/10

Exceptional

28 Jul 2025

Laura

Our family had a wonderful time, will definitely return!

Family_with_children

10/10

Exceptional

27 Jul 2025

Nadin

.

Leisure Family_with_children

10/10

Exceptional

13 Jul 2025

Marissa

Beautiful place, we love it here!

Leisure Partner

8/10

Excellent

09 Jul 2025

Rosibel

We’ve been coming here for the last 14 years.
This was our first time back since hurricane Ian destroyed the island and the resort .
The property is still under construction and not fully
Staffed either.
4th of July

10/10

Exceptional

09 Jun 2025

Nury

Very relaxing, very peaceful. EXCELLENT service. The views are spectacular the island community very exclusive and beautiful and expensive. We came to disconnect and we achieved it.

Friends_and_family Family

10/10

Exceptional

26 May 2025

Nestor R

Good please to stay with family

Leisure Family_with_children

10/10

Exceptional

17 May 2025

Daniel

Everything was awesome! Construction took away from the coziness of the resort but otherwise all was great

10/10

Exceptional

16 May 2025

Amanda

Loved renting a golf cart and riding around. And the zero entry pool was great!

10/10

Exceptional

07 May 2025

Heidi

The staff was amazing. They do close the pool early each night, which was disappointing. The drinks at the pools side bar were great but they are expensive. $17 each. There is construction, but it didn't bother us, not noisy at all. The pools are super clean and our villa was great. Would definitely return.

Leisure Family

10/10

Exceptional

26 Apr 2025

Marion

This is the spot if your looking for a family friendly venue with a beautiful property, great pool with slides, golf, tennis and a sunset view like no other!!

Leisure Family

10/10

Exceptional

29 Mar 2025

Orietta

Wonderful stay! We rented a golf cart that allowed us to travel throughout the resort, different beaches, and restaurants right outside of the resort area. Friendly staff, and clean property.

Leisure Family_with_children

8/10

Excellent

23 Mar 2025

Cheri

Have stayed in past year and room was wonderful. This condo was not updated. It was clean, but needs updating. Was missing so amenities, quickly staff replaced. (Coffee maker, toaster). This unit - Bayview 2516 did have Allan with extra table and couch area- that was a bonus. Bay view pool is a good alternative to the main pool also. Dock is closed- by can still fish.

Leisure Family

6/10

Pleasant

28 Feb 2025

Jon

Pool and bar closed at 5pm.

10/10

Exceptional

19 Feb 2025

Jennifer

Love coming here! Glad to see all the renovations and progress! We will be back in the summer!

Leisure Family

8/10

Excellent

22 Sep 2024

Pam

Property was good still a lot of construction going on to repair damage from the hurricane. Staff was very nice great service overall experience was nice and easy walkable to pool and the private beach.

Leisure Partner

10/10

Exceptional

09 Sep 2024

George

Awesome

Leisure Family

2/10

Poor

07 Sep 2024

Dave

AFTER confirming my non-cancelable booking, they sent me an email saying they have 'limited' facilities and some of the elevators may not work from time to time -

Limited? No restaurants, portable toilets, nothing available except a bar at the pool

Elevators? ALL the elevators are not working ALL the time - I am awaiting surgery for my knees - they made me walk up 4 flights of stairs carrying my luggage.

The place looks more like a building site than a resort.

AND - AND - they add a high 'Resort fee' to the bill then they add a 'property fee'

Are you kidding me? There should be a DISCOUNT for the lack of facilities, lack of elevators, lack of consideration for paying customers.

I will NEVER reeturn

Leisure Friends

10/10

Exceptional

04 Aug 2024

Alismei

Amazing place

10/10

Exceptional

31 Jul 2024

Brandon

Amazing two night stay!

Our time at South Seas was great! Yes they are still rebuilding some areas and adding on more amenities, but we still had a great time. We stayed at a beach villa which was i. Pristine condition and very comfortable for our family of four. The marina side pools and slides were very fun and in great shape. The service we recieved was top notch. We were also provided a smores kit upon check in for the kids to use at their fire pit at night. Highly recommend this resort on Captiva.

Friends_and_family Family

10/10

Exceptional

29 Jul 2024

Nestor R

All good just execpt the A/C was kot working properly

10/10

Exceptional

07 Jul 2024

Luis

The property is still recovering from the hurricane but it is in good condition and our room was clean and comfortable. The restaurants on the property have not opened yet but they have a couple of food trucks (burgers and tacos). The staff were friendly and accommodating.

Leisure Partner

10/10

Exceptional

17 Jun 2024

Ronald

Lots of damage to property still

Leisure Family

8/10

Excellent

11 Jun 2024

Verified traveler

It was an amazing 5 days with South Seas for our 20th wedding anniversary. The room was great and even though they are still rebuilding from the hurricane, the resort was comfortable and the amenities accessible. Also having a room to cook was great and there are two options to pick up groceries on Captiva 2-3 min away from South Seas. We had a small issue with our A/C not cooling well in the living room. A leak was found and addressed quickly on a Monday morning. We will book aga

8/10

Excellent

11 Jun 2024

Robert M

It was an amazing 5 days with South Seas for our 20th wedding anniversary. The room was great and even though they are still rebuilding from the hurricane, the resort was comfortable and the amenities accessible. Also having a room to cook was great and there are two options to pick up groceries on Captiva 2-3 min away from South Seas. We had a small issue with our A/C not cooling well in the living room. A leak was found and addressed quickly on a Monday morning. We will book again

8/10

Excellent

10 Jun 2024

Wayne

They are still rebuilding from the hurricane not everything is up to par but overall had a nice stay

Family

8/10

Excellent

02 Jun 2024

Corey

SouthSeas is still recovering from Hurricane Ian, but that did not stop our family from having an amazing stay in Captiva! The beach is gorgeous and spans over 2 miles, the trolley allows for transportation throughout the resort and renting a golf cart allowed for us to cruise through town! We will definitely be back!

Leisure Family

2/10

Poor

01 Jun 2024

dariannys

No this as I was expecting, I did not know that they where under construcción! And i couldn’t sleep because of the noise

Leisure Family_with_children

8/10

Excellent

30 May 2024

Miguel

Property was very good, despite renovations going on. Only problem was that charges on the final bill were not clearly explained

Leisure Family_with_children

10/10

Exceptional

27 May 2024

Callie

Perfect location in South Seas and the condo was great!

Leisure Family

10/10

Exceptional

24 May 2024

Charles Randall

We understand Captiva is still recovering from hurricane Ian. That said, the build back is remarkable and we will plan another trip there.

Leisure Family

2/10

Poor

29 Apr 2024

patricia

Very sad you don’t have the services like hotel does and they are recovering from the hurricane so facilities are limited

Leisure Family

10/10

Exceptional

22 Apr 2024

MaryBeth

Perfection and very close to the beach! We’ve stayed here twice!

Leisure Family

6/10

Pleasant

10 Apr 2024

joe

I have been traveling to this resort for years and I realize it’s not their fault that they were struck by hurricane. My issue is that it wasn’t clearly stated when I booked that there was so many limitations and there was so much construction going on even though I called on several occasions to get my room cleaned, nobody ever came, not even to replaced towels. The amount of construction around the major areas to include the main pool was extremely inconvenient and rough to deal with. They really needs to be more notification of the current condition of the facilities.

Leisure Family

8/10

Excellent

06 Apr 2024

Scott

Rebuilding but limited right now.

The overall condition of the facility is good considering the damage they had. However, they are still limited. No on-site store, limited access to ice. Only two food trucks that were not great. Don’t seem to answer the phone or return guest calls. Some rooms in good shape, others are not great.

Friends_and_family Family

8/10

Excellent

31 Mar 2024

Angel

We liked that it was safe and they had great programming for kids like easter Egg hunt and other activities. Very nice area and I will return. The resort is not all the way back but on their way. Happy to go back

10/10

Exceptional

30 Mar 2024

Christopher

We had a wonderful vacation. We will definitely be back!

Leisure Family

8/10

Excellent

29 Mar 2024

Anne

No open restraints on site although there are 2 food trucks.

We could hear noise from adjacent units and had to run a fan in the bedroom to cut down on the noise.

Leisure Partner

10/10

Exceptional

29 Mar 2024

Kyle

Beautiful

10/10

Exceptional

27 Mar 2024

Cheri

Wonderful place, beautiful beaches and condos. Multiple pools, staff very helpful, and many services. One suggestion, we had to rent bikes. Bikes should be included with resort fee, most places do this.

Leisure Family_with_children

10/10

Exceptional

25 Mar 2024

RYAN

Great, clean, quiet, safe resort!
Loved our stay!

Leisure Family

6/10

Pleasant

19 Mar 2024

steve

Hard to get any help with towels. It took 3 calls before they came. The no see um bugs were terrible
My wife ended up with multiple bites the swelled up

Leisure Family

8/10

Excellent

15 Mar 2024

Forrest

Still recovering from the hurricane.

Leisure Family

4/10

Poor

14 Mar 2024

Annika

Grew up at South Seas and the magic has not changed and it’s Gorgeous! Truly Wonderful Grounds that will be even more Beautiful after Construction! It’s is an absolute favorite place for us! But, paying almost a $1000 a night and a 250 deposit PER DAY! the standard needs to b higher …as far as the staff -
but only checkin / front desk / cleaning and MAINTENANCE (biggest Fail) as ALL other staff (pool, beach trolley) were AMAZING- with positive great attitudes.
Our beach villa had no internet - no working TV entire trip! Light bulbs not changed and no shelf holders in refrigerator. Reported many times and silence. No one ever followed up. Don’t you guys do a walk thru?
Checkin :( hardly any info given including about golf carts! Or trolley schedule. - no staff at beach or pool knew the last trolley ran at 5pm (too early) and we have an 88 year old with us. So that made for a hassle first day big time.
Very sad - ALL windows except balcony door covered in dirt and bugs for looks like years and most are broken and don’t open and are dangerous. This is not a hard fix but when it was brought up it was “oh it’s not our problem”. Unfortunately yes it is Do Better! With less Attitude! Construction drills start at 730am so be aware.
We are so saddened with this very fixable and preventable situation but still luved to b there-
If they can get that part together and an attitude adjustment with the Front desk and maybe a real life maintenance dept it will be TOP notch!

Leisure Family_with_children

2/10

Poor

05 Mar 2024

Boris

Resort is pretty much still a construction site

Business Partner

2/10

Poor

26 Feb 2024

Robert

While we understand you are still getting things back to normal after the hurricane…the property near our rental was in terrible shape. They were rebuilding the deck/walkway to the beach and there were large areas missing boards which made our toddler trip and fall. The grounds around our unit were unkept; overgrown bushes, trash and debris scattered randomly throughout the property. The stairs and outside of the unit was in terrible shape as well. Just horrible all around for the price that you charge.

Also, you should mention that the nice pool/club area is over a 5 minute drive from the units you rent! According to the pictures and description online, the beach club was on site near the rentals. We are highly disappointed in our stay.

Leisure Family_with_children

6/10

Pleasant

24 Feb 2024

Shikha

It’s shabby. Property needs maintenance. It’s not worth paying so much for a run down place with no services !!

Leisure Family

4/10

Poor

17 Feb 2024

Verified traveler

Save your money

It was a construction site. Debris around buildings, in our stairway and common areas. Construction noise started before 7 am. Construction workers living in the guest buildings and very loud. Amenities a minimum at best.

Partner

8/10

Excellent

16 Feb 2024

Mark

There was a few mishaps with checking in. First sent to wrong condo that hadn’t been cleaned yet. They had written down the wrong number. No problem. So we then moved our stuff to 2nd condo. Just after unloading everything. Got a knock on door from maintenance to spray for ants. Which he found ants all over the LR couch and end tables and kitchen counter coming from slide door. Had to go back to office and ask for another condo. They were very apologetic and had to get another one cleaned. We waited over an hour. Terry was very nice and apologetic. He even came to second condo to help us move to the third one. The condos are on second floor so up and down steps while moving was a lot. Stressed us out our first day it was kind of a bust going anywhere while waiting for the 3rd condo. Things happen. The property is very nice and the manager Terry was very apologetic and helpful. Terry handled the situation very professionally. He even offered to buy us lunch from one of the food trucks. I would definitely come back. It was our first time to Captiva. South Seas is beautiful.
We are planning a trip for South Seas in the fall.

8/10

Excellent

25 Mar 2023

RAYMOND

Good

Leisure Family

10/10

Exceptional

30 Jan 2023

Ashley

It was fun and could find many things to do to stay busy

Leisure Family_with_children

10/10

Exceptional

12 Oct 2022

Nicole

Great resort. The only issue I encountered is everything you order at the restaurants is charged to your room. It helps not having to carry cash or credit cards but it’s hard to keep track of your spending.

Leisure Self

10/10

Exceptional

26 Sep 2022

Verified traveler

Loved, and would come back!

It was amazing and the staff was so lovely! The only complaint may be that the pool area got way overcrowded the last day - but it’s also a family friendly resort with a lot of kids so what can you expect!

Friends_and_family Family

10/10

Exceptional

26 Sep 2022

Daisy

Very pleased with our stay at this resort. The harbor side had an amazing view. We watched the sunrise from our balcony and the dolphins entertained us.In the evenings we walked to the beach to watch the beautiful sunset. everything you need is right on the property. Several restaurants and beautiful pools including one with two waterslides. Would definitely recommend and plan on going back and the future

Leisure Partner

8/10

Excellent

26 Sep 2022

Kay

Beautiful property, superior service. Our room needed some attention, old carpet, no microwave, old heavy furniture.

Leisure Partner

8/10

Excellent

21 Sep 2022

Rita

Quiet this time of year, very relaxing. Beautiful pool area, great beach, excellent Dolphin watching right outside our room and on the marina walkway. Excellent dining however only on dinner hour option on site. Some of the areas are a little dated and need updating, lighting on the marina walkway was poor as some of the lights were out. Staff everywhere was very friendly, provision store, bars, restaurants etc. Definitely recommend renting a golf cart. All and all very happy with our choice of destination and would go again!

Leisure Partner

10/10

Exceptional

20 Sep 2022

hillary

Quiet and peaceful vibes

Leisure Family

6/10

Pleasant

20 Sep 2022

Jim

0 service and issues

This is not 5 stars and 4 stars is generous

Arrived at 4:30pm for 4 check in and there was a line out the door with limited staff and only 3 of many check in locations open - SLOW!

Room was tired, but provided a nice view of the marina.

Harbour side bar offers $15-$20 cocktails.

Breakfast the next morning was buffet style and if the resort isn’t able to get that right, then it’s a major warning sign. Concerns are old/stale options and some options were just low quality.

6:30pm reservations for 25th Anniversary dinner and the place was empty, but service was average.

Unfortunately, the food was even worse.

Wife added lobster to linguini and that was like tiny white jerky protein.

Ordered porterhouse pork chop that was difficult to cut and was overcooked and had no flavor.

Tipped traditional 20%, which was not earned.

Wife left her jacket over her chair and it was never found. Very few customers, so it’s concerning that a call to room from resort never happened after dinner.

Requested bottle of wine to room at 7:45pm. The front desk called shortly after to see if glasses and cork screw was needed, which seemed like great service, until only glasses and a cork screw were delivered to room with no wine at 8:45pm.

Called front desk and explained wine was not delivered. Wine delivered at 9:50pm.

Wedding in temporary tent across from room provided live music to the entire resort until 1am.

11am check out, but knock at 10am - room to improve

Partner

10/10

Exceptional

19 Sep 2022

Wendy

We loved the property and the facilities. The only thing we would change is there needs to be microwaves in the rooms.

We absolutely loved our room looking over the water watching the dolphins from our balcony every morning and evening was great.

Leisure Family

10/10

Exceptional

18 Sep 2022

michelle

While we were there it was their off season. The resort wasn’t busy at all and that was so nice. Wyatt, a server at the pool, was fantastic. The food and amenities were a bit pricey but we expected that. Overall the staff was very attentive. We loved it there.

Leisure Partner

10/10

Exceptional

18 Sep 2022

Amanda Ann

This property was beautiful and there was soo much to do! We loved walking around, enjoying the dolphins and scenery. We also loved laying by the pool and looking out at the water, while enjoying the tiki bar. Beaches were beautiful as well and not crowded at all. Food and service was great. We had a harbor view room and loved it! We would definitely stay here again!!

Leisure Partner

10/10

Exceptional

17 Sep 2022

William

Everything was perfect

Everything was perfect, amenities close by and there was a shuttle running continually for those amenities located further away.

Partner

8/10

Excellent

12 Sep 2022

Jeffrey

Nice view

I was expecting a little bit more from the resort being that it was pricey and supposed to be one of the best ones there but mostly everything on site was closed which was disappointing and there really wasn’t much to do. There was one bar associate that was extremely miserable and was rude but other then that the rest of the crew were nice and helpful. The room was nice and the view was gorgeous we saw some dolphins from our room.

Friends_and_family Family