Maria
If you’re looking for an all inclusive hassle free relaxing vacation this is not it! My experience was the following: the room and bathroom were clean and the bed was comfortable. The pool was cleaned daily, but closes at 7pm. The check in and check out process were quick. The bell staff were very helpful. The cons: From someone who stays in all inclusive hotels this has been by far the worst quality of food. Not to mention the amount of flys on the food was beyond unsanitary. I ended up spending money on food outside the hotel due to the fly issue. They should prioritize enclosing their buffet area, putting an air conditioner and something to mitigate the flys. Furthermore, the WIFI did not work in my room. When I went to ask the front desk staff, I was told it only works in the common areas. Lastly, the bathrooms don’t have adequate ventilation, a small window, but no fan and the weather was humid. Not worth what I paid, Will not be returning to this hotel. This is not pertaining to the hotel, but my feedback regarding the beach (Guayabitos) is the water was warm, my 11 year old son went into the water and had fun, however, their was a lot of trash on the beach (plastic bags, bottles, plastic cups) which was sad to see because of the impact this has on the ecosystems.
