New Manhattan Hotel

10/10

Exceptional

12 Mar 2026

Devon

Highly recommended & would 100% return.

Self

10/10

Exceptional

12 Mar 2026

Jomeeka

The stay was wonderful! Beautiful room, great staff, wonderful experience.

Partner

6/10

Pleasant

11 Mar 2026

Katherine

If you are looking for the glitz and glam of NYC this is not your place. Guests share the freight elevators with staff. I found this very odd and it was only after check out when I received a text letting me know it was due to construction. The room was dark. All the kitchen ware was cheap plastic. It worked but if you are looking for a big city hotel experience look elsewhere

10/10

Exceptional

10 Mar 2026

Kevin

Can not beat the location. Easy subway access, walking to Times Square is only minutes and Central Park is only a few blocks away. Loved our stay

10/10

Exceptional

08 Mar 2026

Elvira

Great classic hotel near Central Park. Rooms are clean and spacious. Front desk personnel is attentive. Would definitely come back!

Family

10/10

Exceptional

07 Mar 2026

Shannon

Fantastic hotel and location. We will always stay here and recommend it to anyone we know visiting the city!

Partner

10/10

Exceptional

07 Mar 2026

Mark

Fantastic location and a wonderful spacious room! We were very impressed and felt our stay was a great value

10/10

Exceptional

06 Mar 2026

Tammy

Great

6/10

Pleasant

06 Mar 2026

Daniel

My room flooded while I was away. I came back with lunch, and they told me I couldn't eat in my room. They directed me to the lounge, where you're also not allowed to eat, and then sent me to the lobby, where you are not allowed to eat. So even after all the money I spent on the room, I could not eat a slice of pizza and relax.

10/10

Exceptional

05 Mar 2026

Angela

Nice place day, especially when you got the one with a bedroom and a kitchenette. It had two bathrooms was great for a group of three.

4/10

Poor

02 Mar 2026

WILLIAM

All the above

10/10

Exceptional

28 Feb 2026

Cynthia

Our “ City Lights” suite was immaculate and gave us plenty of room to move around. Gorgeous bed linens, brand new bathroom, very comfortable mattress, plenty of pillows, quiet and dark for sleeping at night and the location was perfect. The entire staff was incredibly friendly. We felt very welcome from the moment we arrived.

Partner

4/10

Poor

28 Feb 2026

Martha

Staff was good. The room had dirty underwear and pants in the closet where the linens for the bed were kept. This is my third time at TMC and this was the worst room. The other rooms were updated with nice fixtures. This room was old, dated and sloppy'fixes' (silver screws to hold brass towel holders). There was almost no cell service.

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

Jennifer

The staff is wonderful, the room was great - another excellent experience!

Self

10/10

Exceptional

26 Feb 2026

Doug

Room was very clean, quiet, spacious, and in a great location. Bed and pillows were super comfortable. I would absolutely stay here again. Great value.

Friends_and_family Family

8/10

Excellent

25 Feb 2026

Nancy

Nice room , workers were very helpful

Partner

10/10

Exceptional

21 Feb 2026

Jennifer

This is honestly my favorite hotel I have ever stayed at in NYC and I’ve spent a lot of time in NYC. The staff was helpful and professional. The room was perfect and the decor was so very local and I love the use of NYC artists. Its location is incredible close to midtown theater but not in the mix of it. Awesome restaurants (the French one was my favorite). If visiting Carnegie Hall it’s ideal in terms of convenience. If you love Central Park you are in heaven. The lounge in the hotel was a great place to start or end your day. The valet parking was easy and BEYOND AFFORDABLE! We will be going back soon ❤️

Friends

10/10

Exceptional

19 Feb 2026

Kim

Clean spacious rooms. Convenient location for walking to see Broadway shows.

Partner

10/10

Exceptional

18 Feb 2026

Mary

The location was perfect. The room was very clean and all the staff were very friendly. Valet parking was affordable and efficient. I would definitely stay here again.

10/10

Exceptional

17 Feb 2026

Serena

Room was huge, bed comfortable, staff helpful, and location idesl for walking to midtown sites.

Partner

10/10

Exceptional

17 Feb 2026

Dan

Great value.

Friends_and_family Family

10/10

Exceptional

17 Feb 2026

Laurie

Yes the room was spotless
My daughter and 2 granddaughters had so much fun! Great location for all things Manhattan. JoeG’s was a great Italian restaurant nearby as well as the authentic Thai.
We’ll be back!

10/10

Exceptional

16 Feb 2026

Karen

Nice place

Leisure Family

10/10

Exceptional

16 Feb 2026

Ewing

Perfect location, excellent value, very nice room, courteous staff

Leisure Family

6/10

Pleasant

14 Feb 2026

Marcos

Staff was super nice and very helpful. I stayed in the Gotham Suite. It was big and the bed was amazing, I slept very good under the big comfy blankets. The downside was that the room was outdated. The heating system was old and the room was super cold and took forever to get warm. The temperature outside was 1 degree and we felt it on the inside. I had to call the engineer 2x to fix the heat. The television was decked out with all your favorite apps like Netflix and prime but non of it worked. I called the front desk, they sent the engineer but he was unable to help because the guy who can fix the internet was not working that day. So I didn’t get angry I just thought I would watch some regular television but the internet was so bad that every channel would freeze and glitch. I just went on to bed. Sleeping was the best part of the stay but honestly for what they charged it was not worth it considering all the issues I had.

Business_and_leisure Family

10/10

Exceptional

14 Feb 2026

Richard

This is a timeshare hotel with limited hotel amenities. No restaurant, no room service, only one unisex bathroom in the lobby, etc. The rooms are suites--spacious and simply but pleasantly decorated. Windows were good and I heard little from outside. Very good location.

Leisure Self

10/10

Exceptional

12 Feb 2026

Michael

Greeted by a warm and welcoming front desk person to check us in, flawless. Room was large and clean, temperature control was superb. plenty of closet space and efficient storage.

Partner

10/10

Exceptional

10 Feb 2026

Felice

Amazing location and clean and spacious room

Business

10/10

Exceptional

03 Feb 2026

Cassie

Helpful staff, clean room, nice lounge, and hardworking staff cleaning snow

10/10

Exceptional

03 Feb 2026

Frank

The room was very clean.

10/10

Exceptional

02 Feb 2026

Chelsea

We had a wonderful experience. The hotel was clean and very pretty. We liked its classic NYC charm and design. All of the staff were friendly and helpful. We were lucky enough to get an inner courtyard room (you can get views other places in the hotel) on a high floor and it was the quietest night sleep I’ve ever had in the city. Our room was very spacious and had everything we needed, seating and bed were comfortable, and we were able to control the temperature in the room to suit us. We had to park a car and the valet at the front door was very easy, getting the car at the end of our stay took a little longer because it was a busy time for the parking garage, but nothing too unreasonable. The location was very central to everything we wanted to do and there were many food/coffee places nearby. We will stay here again!

Partner

10/10

Exceptional

02 Feb 2026

Amy

Room and stay was amazing! Instructions we given to check in then get valet set up. Incoming valet was a

8/10

Excellent

01 Feb 2026

Alissa

Staff were very courteous and helpful. We really enjoyed the lounge on the 26th floor, available to anyone staying there. The room was clean, albeit older and a bit worn out but otherwise all was good.

Leisure Family

8/10

Excellent

01 Feb 2026

EDIE

two bathrooms were helpful. The room was clean and comfortable.

Friends_and_family Family

10/10

Exceptional

31 Jan 2026

Paula A

What a wonderful place to stay in Midtown, Westside Manhattan
The rooms are spacious, well equipped, the staff is excellent, professional, friendly, and very helpful
Hotel is quiet the rooms are clean
We always return to the Manhattan club when we are in Manhattan. Well located not far from Central Park not far from the Theater District.

Leisure Friends

10/10

Exceptional

30 Jan 2026

jamie

Great location very clean room great staff!

Friends_and_family Family

10/10

Exceptional

29 Jan 2026

Audie

The room was clean and comfortable! We loved the 2 bathrooms! All the staff (desk, bell, and cleaning) was super friendly!

Friends_and_family Family

8/10

Excellent

28 Jan 2026

Gregory

Excellent sized rooms, great staff, clean, and has great amenities. One of the elevators wasn't working, which was a bit of an inconvenience.

4/10

Poor

28 Jan 2026

Chris

Room felt very outdated. Walls were thin, we could hear staff conversing through our bedroom wall most of the night. Also, heard loud banging and machine beeping (assuming laundry machines) through our wall as well. Front desk staff was not welcoming, plus the $500 hold for a security deposit is ridiculous. Still waiting for it to go back on my CC. Location was great for what we were doing but that was about it.

8/10

Excellent

28 Jan 2026

Sable

Pros:
- Nice, spacious room. Convenient location. Love the kitchen— a great amenity during the bitter-cold winter.
- Jimmy was super kind and helpful during check-in.
Cons:
- Part of the hotel was under renovation, and it seemed that half of the elevators were unavailable. As a result, the wait-time was quite long, and the elevator was often very crowded.
- The check out time was at 11am and they could only extend the “late check-out” till 11:30am, which was not helpful at all.

Leisure Partner

10/10

Exceptional

26 Jan 2026

David

Enjoyed the hotel. The room was great (one bedroom suite) the staff was very courteous and helpful. Great location. I would certainly stay there again.

Business_and_leisure Family

10/10

Exceptional

25 Jan 2026

Gary

Perfect visit. Easy checkin, great staff, nice room!

Leisure Friends

8/10

Excellent

24 Jan 2026

David

AC is ineffective
Lack of any rails to hold on to make the bath and shower virtually useless for any older person such as myself!!
The rooms are clean and well maintained but the furniture has reached the end of their useful lives long long ago.
The whole place desperately requires a complete refurbishment.

Business Partner

10/10

Exceptional

23 Jan 2026

Barbara

Great helpful staff, location easy to navigate midtown from this location. Clean spacious rooms.

Leisure Self

10/10

Exceptional

22 Jan 2026

Barrett

Very wonderful stay. Loved the close proximity to Broadway.

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

Peter

We had a great time at the Manhattan Club. Quick trip to see friends. The only bummer was the work on the elevators slowed things down. Not the worst thing...

Partner

10/10

Exceptional

15 Jan 2026

Heather

Joel was very knowledgeable and courteous.
He gave us great recommendations for restaurants , subway routes and landmarks to see.
Go see Joel, he knows his city.

Leisure Family_with_children

10/10

Exceptional

13 Jan 2026

Jill

We were upgraded to a newly renovated room upon arrival— I had asked about the rooms as each was furnished by timeshare owner, some more dated than others. It was a great suite and we would stay again!

10/10

Exceptional

13 Jan 2026

Ellen

The staff was very courteous and the hotel was very well kept.

Friends_and_family Family

4/10

Poor

13 Jan 2026

Bernard

Last minute reservation thru Expedia.
I didn't get a balcony. I upgraded (???) to a 1 BR suite (yes...2 baths were nice) on 14th floor. because I wanted a king bed. The room literally looked like it was last furnished 30 years ago. Carpets old and dingy. bed stands and tables were torn, nicks in the wood. Worn our couch. looked like purchased at Salvation Army. the TV's. were small and old, and most channels not HDTV. I cannot even estimate when the windows were last cleaned.. you literally could not look out of the dirty glass. Bedding and mattress OK.

And...don't even get me started on the elevators. I understand the need for service, upgrades and renovations, but this was organized so poorly. Some rides took 15-20 minutes to wait for the lift. and many passed so full you couldn't even get on. Checking out took 30 minutes just to get to the lobby. The maintenance work should have been clearly listed and explained before confirming reservation. Major inconvenience.
Breakfast for $30/pp is a joke. Very limited and lousy quality. And free coffee on Saturday costs $5.75/per cup on Sunday am. No explanation.
For the record, I did (finally) speak to James at Mgr office and he did say he would refund the additional upgrade charges billed directly on site, but since original reservation was booked thru Expedia, they could not refund initial charges.
I took a last minute flyer and very disappointed. Glad it was only one nite.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Angelena

My children and I loved it here

10/10

Exceptional

13 Jan 2026

Nicholas

Nice rooms and very kind and helpful staff

Leisure Self

10/10

Exceptional

11 Jan 2026

Alejandra

It was a beautiful, spacious clean room. The staff was so warm and friendly. They were very attentive to our needs. The location was perfect. Centrally located, close to transportation and we were able to navigate the city very easily.

Friends_and_family Family

6/10

Pleasant

11 Jan 2026

Glen

The temperature in the room was impossible to control. I set the thermostat on 66 because it was too warm for us to sleep comfortably but the heat wouldn’t stop and it never went below 72. The sheets were stiff and scratchy and the carpet had a slight urine smell as if a dog had stayed there and didn’t make it outside. The room itself was quite comfortable and the housekeepers were great.

Leisure Partner

10/10

Exceptional

10 Jan 2026

Byron

Everything was excellent especially the concierge.

Business

10/10

Exceptional

10 Jan 2026

Katrina

The room was perfect, the bed was comfy and it was nice that it had a coffee machine in the room. The location was ideal and the parking phenomenal

Leisure

10/10

Exceptional

09 Jan 2026

Suzette

Spacious suite with 2 bathrooms. Suite had a kitchenette with small fridge, microwave, dishes and silverware. All rooms had a city view.

Leisure Family

10/10

Exceptional

08 Jan 2026

Ted

Our stay was perfect, the staff was exceptional. We were traveling as a family and they proactively upgraded us to a suite to give our girls a little extra room to themselves. I realized as I entered the city that I had forgotten the key fob to my car, the valet and concierge team was INCREDIBLY helpful in accomodating us and getting the car parked using the backup codes without a hassle. The hotel in located in a busy area but is just far enough off of the primary tourist spots to be convenient while giving some room to relax.

Leisure Family_with_children

10/10

Exceptional

07 Jan 2026

Kyle

Lobby area was full of help from the reservation desk to the doormen!!

Leisure Partner

6/10

Pleasant

05 Jan 2026

Aisha

Room eas cold and took forever to warm up the rm

Leisure Friends

10/10

Exceptional

03 Jan 2026

Carolina

We had a wonderful stay! Location was perfect, as we could walk to most of the places we planned to go to. We took the subway once & the station was a short walk away. Valet parking was inexpensive and I was glad I didn't have to park my truck myself! I was a bit worried about the AC, as I read a lot of reviews beforehand complaining about it, but we had no issues. We did experience the elevator wait times but, honestly, as long as we avoided peak times and gave ourselves plenty of time, it wasn't a deal-breaker for me. Staff was friendly and professional. The room was clean and comfortable. We went up to the lounge one night, which was very nicely decorated. We would definitely stay here again.

Friends_and_family Family

8/10

Excellent

02 Jan 2026

Brian

Really impressed with the quality for a great value. Clean and quiet with a great lounge. One big problem was that there was only 1 working elevator which caused massive delays for a sold out hotel on a holiday week.

10/10

Exceptional

01 Jan 2026

Kayla

Hotel was great, super great location to be close to Central Park and time square

8/10

Excellent

31 Dec 2025

Morgan

Check in and out was seamless and the valet parking was very reasonable!

Leisure Family_with_children

10/10

Exceptional

31 Dec 2025

Michelle

Staff was great. Very spacious junior suite. Quiet.

Self

10/10

Exceptional

31 Dec 2025

Tina

Staff is excellent. Location is great.

Friends_and_family Friends

10/10

Exceptional

29 Dec 2025

Matthew

Nice spacious hotel option.

Leisure Partner

10/10

Exceptional

28 Dec 2025

Tanya

Staff helpful and room was clean

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

courtney

Amazing location with excellent staff.

Leisure Family

4/10

Poor

28 Dec 2025

Anji

The room pictures looks good on Expedia but the actual room is very old and do not match the advert. Room is very dull looking with no lighting above the bed. No hand wash in main bathroom, I paid a lot just for 1 night. It’s definitely not worth the price. Location is closest to time square and luggage parking facility. except this, I don’t like any other things about this property. Checkin time 4 PM is also not good. Staying 1 night checking in for 4 PM and checking out by 11 AM does not make any sense to me.

Leisure

10/10

Exceptional

28 Dec 2025

Amit

Great location and easy community. The staff were really great.

Leisure Family

10/10

Exceptional

27 Dec 2025

Gregory

We had a wonderful stay at The Manhattan Club, despite having to call 911 two times (for unexpected health issues) during our stay. All the staff there went above and beyond in their kindness and helpfulness. In addition, the room itself and the facilities were great. We loved the cozy robes and having a 2-room suite, with 2 full bathrooms. Strongly recommend this place to anyone.

Friends_and_family Family

8/10

Excellent

27 Dec 2025

Jessica

Great location! The hotel is older but has been well maintained.

Business_and_leisure Self

10/10

Exceptional

26 Dec 2025

Doug

I just loved everything about it. Great room, quaint building, fantastic location. I was there on Christmas Eve and Christmas night, and it was just a wonderful experience. I may actually start a new tradition of staying at the Manhattan Club every year on Dec 24-25!

Self

8/10

Excellent

24 Dec 2025

Kyle

Spacious room, great location, but the elevator situation was the only thing keeping me from rating it 5 stars

Business

8/10

Excellent

23 Dec 2025

Terry

The room was amazing...spotless and the staff friendly. The only two negatives was the long line for check-in and the elevators had long lines and were slow. Otherwise, it was a great trip and we would stay again.

Leisure Family

6/10

Pleasant

21 Dec 2025

Jeanine

Excellent location. Friendly staff. Temperature of room was very hot. Wasn’t comfortable for sleeping or getting ready.

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Geoffrey

Very friendly staff, everyone was very helpful. Room was clean and easily accessible. Don’t take a rickshaw in the city without negotiating the cost first. Had an issue when we arrived back at the hotel and Joel and the hotel staff quickly de escalated the situation. Hotel close walking distance to Central Park, Times Square, Rockafeller. Can’t wait to plan another trip and stay at the Manhattan Club, thanks again!

8/10

Excellent

21 Dec 2025

Georgia

The facility was well kept and the staff helpful and courteous.

Leisure Partner

6/10

Pleasant

20 Dec 2025

Matthew

Accommodations were fantastic. While the staff was pleasant, the service was lackluster. Valet parking / check in was difficult upon arrival and impossible upon departure. No help at all from the staff. I would have expected more.

10/10

Exceptional

19 Dec 2025

THOMAS E

Excellent Room
Friendly staff ( Big Mike at the buffet was excellent worker).

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Neil

The staff at the Manhattan Club was super friendly! They were very accommodating and the room was clean and set up perfectly for our trip!

Friends_and_family Family

6/10

Pleasant

18 Dec 2025

idalmy

I email to The Manhattan Club, first than mi arrive wil be early due to the flight plus I ask then for a corner suite. I tell them this was special trip because we celebrating our 50 wedding anniversary.
The front desk was not really friendly and I ask if they received my message she said yes. Anyway we wai until 3:00 pm and the room was bad.
Not air conditioner
Only 2 windows 1 in the bedroom another in the living room.
Those windows are almost closed because they has those clips that only is possible open 2 o 3 inches.
Mirrors in the bathroom was broken.
It's not place to organize our personal items in the bathrooms.
Coffe machine had very bad system, imposible to enyoy the coffe.
The room are very old and furniture too. Even that was cold outside the room was very hot. The view horrible. I believe this is our third time in this hotel but even that that is not a new hotel we liked at lol because we always had e nice room.
Now except the front desk people the rest of the employee are very friendly and professional. The housekeeping are great, they always ready to help. I have to ask for a fan because was imposible for me to sleep.
We paid for this room a suite for 6 days 5 nights 3000.00 plus the airplane tickles.

10/10

Exceptional

17 Dec 2025

Ruth

The staff was very accommodating as we had to make a change and the staff was helpful with luggage, calling a taxi and more

Friends_and_family Friends

10/10

Exceptional

16 Dec 2025

Thomas

Excellent location, friendly and helpful staff. We love staying at the Manhattan Club!

Leisure Family_with_children

10/10

Exceptional

16 Dec 2025

Christine

The room was spacious and very clean

Partner

10/10

Exceptional

15 Dec 2025

John R

Excellent! Very well appointed suite, great location, overall A++++!

4/10

Poor

15 Dec 2025

Sarood

Stained carpets, temp does not go below 75...

Business Self

10/10

Exceptional

13 Dec 2025

William

Everything was amazing besides horrible valet service

Business_and_leisure Partner

10/10

Exceptional

13 Dec 2025

Hilary

Amazing hotel.

Leisure Family

10/10

Exceptional

11 Dec 2025

suman

Awesome hotel great staff

Leisure Friends

10/10

Exceptional

11 Dec 2025

Barbara

Wonderful staff, nice lounge for relaxing if your room isn’t available.

Leisure Friends

10/10

Exceptional

11 Dec 2025

Holly

The suite was perfect for 3 people. Large enough and had all we needed. Clean!! Two full baths was great. The staff was wonderful but JOEL really stood out. He was friendly and helpful. He went out of his way to help us each day. He even remembered my granddaughter's name. I would stay here again.

Friends_and_family Family

10/10

Exceptional

10 Dec 2025

jonathan

Spotless

10/10

Exceptional

10 Dec 2025

Chris

It was a great hotel, the elevator situation was a mess, but other than that we really enjoyed our stay

Leisure Partner

8/10

Excellent

09 Dec 2025

William

This hotel is incredibly well located for theaters and museums. All staff people we met were friendly and helpful. The room was very spacious for the price. The bed was amazingly comfortable. BUT the elevators are a real problem as they try to finish a periodic inspection and upgrade. We got used to taking the service elevators instead of the regular lobby elevators.

Leisure Family

10/10

Exceptional

08 Dec 2025

Ashley

Very accommodating staff, room was very clean and spacious. Throughly enjoyed my stay.

Self

10/10

Exceptional

07 Dec 2025

Lynne

Our room and the hotel were wonderful!

10/10

Exceptional

06 Dec 2025

EREZ

Great

2/10

Poor

05 Dec 2025

Ekta

Ancient dated furnishings, broken toilets and broken plugs (so non functioning hair dryer) and last but not least no cnbc. Expensive and poor experience.

Business Self