Name: Extended Stay America Atlanta Gwinnett Place
Address: 3390 Venture Pkwy, Duluth, 30096, US

4/10

Poor

07 Jul 2026

Louna

The only thing I like about this property is the location. It’s so close to many restaurants, cafes, markets and more. I was disgusted with this property and really kept to self because I was traveling with family. I did bring some things up to front desk and they would tell me about housekeeping and cleaning is this day and that day. Clearly this hotel only clean what you can see. The amenities were worse lol I thought I was going to book a really nice hotel (high price) and got to relax by the pool, fitness center and office for my remote work but it was disgusting everywhere from the look to the smell. One of the front desk told me that it smells like that in the Terrance level because dogs were down there, which I didnt know what he meant but maybe since some guest has their pets with them I figure maybe they had their own area? Again I don’t know, couldn’t really complain because again I was family and when I did say something to front desk, it was just all a whole bunch of blahs lol I haven’t tried the breakfast yet but hmm I don’t know about that lol let’s see if I can update this later but overall my rating for this “expensive” hotel is 2.5/5

Family

2/10

Poor

02 Jul 2026

Robine

Staff was lazy, rude and not attentive at all. I had 3 pets prepaid and was not allowed to stay. Went up the road to Braselton and stayed at the Nrat Western and was treated like gold!

Friends_and_family Family

4/10

Poor

28 May 2026

Habiba

Smoking and weird smell all over the building and no luggage trolley , sofa matress has stains and bathroom has only 1 mini shampoo which is for only 1 person hardly and we're 4 persons and grab n go breakfast was terrible , there was no muffins and coffee was about to end

Family

2/10

Poor

25 May 2026

Kamitra

'the room was not up to date and smell horrible, it smells like pee and bad odor

Friends_and_family Family

8/10

Excellent

08 May 2026

Destiny

We enjoyed our stay

8/10

Excellent

29 Apr 2026

Destiny

This is a Decent property to stay.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Brandon

Everything perfect

10/10

Exceptional

26 Apr 2026

Tanecia

Didnt get breakfast

Family_with_children

8/10

Excellent

14 Apr 2026

Destiny

The only food I saw was bread, coffee and tea.

2/10

Poor

02 Apr 2026

Natalie

Charged multi fee after I already paid hotel.com

Partner

4/10

Poor

30 Mar 2026

Nachanda

One of the main reasons we booked is because it said crib/infant bed available, that was a lie.
When we get to the hotel I asked for a crib they tell me they don’t have them, but on the listing it says it and it also says in under each picture.
Okay we will figure out it. I have a 4 month old and could not the co sleeper in my car. My husband volunteered to sleep on the couch bed (he rolls a lot in his sleep). Perfect figured that out.
We head up to the room. TRASH allll over our floor leading to our room. It’s fine they’ll pick it up, NOPE. It was there the whole time. Pull out the couch bed and it’s DISGUSTING. There were black stains all over. My husband who’s slept in pretty awful conditions (he’s military) said nope. It won’t go back in now because it’s broken and rusted. He ends up sleeping on the floor.
We order pots pans and plates to cook with, they come dirty with burnt rice all over them.

This might have been one of the top worst hotels stays I’ve had. I WILL NOT be staying here again

YUUUCCKKK.

Friends_and_family Family

8/10

Excellent

18 Mar 2026

Michael

Clean rooms and building both inside and outside. Only negative thing that I have noticed is the front desk tends to hold staff meetings around 11am/ 12 noon and nobody is at the desk to help guests. They just make you wait until they are done. The other thing is that one of the housekeepers refuses to give you anything off of her cart. If you need TP, sheets or towels she will send you downstairs to the front desk. Just pray that it is not a \"desperate😓\" need. I have been at this hotel for seven months.Overall still a good hotel.

Friends_and_family Family

6/10

Pleasant

17 Mar 2026

Jessica

1. Random things would constantly be found in the elevators, including: loose blueberries strewn about, someone’s groceries, and an empty box of magnum condoms.

2. “Grab and go” breakfast is a tray of muffins by the front desk and coffee that is only set out during breakfast hours. If your deciding factor between this hotel and another is the breakfast aspect (even a grab and go), don’t choose this one as it’s cheaper to buy muffins and coffee for yourself.

3. I don’t know about the kitchenettes in the other rooms, but room 313 was not equipped with any cooking utensils. All of the cabinets were bare. There was also no coffee pot, which is standard for hotel rooms.

4. Only one trash can, and it was the one in the restroom.

5. Staff was either polite or friendly, never rude. But they also were not at the front desk except for in the mornings. You only have to wait like 2 minutes max for someone to come to the front though.

6. Our room was IMMACULATELY CLEAN. If all you are looking for is a clean room, this is the place for you!

Friends_and_family Friends

8/10

Excellent

01 Mar 2026

Taryn A.

This location is the best Extended Stay America Suite my family and I have stayed at. The staff does it's best to keep the hotel clean.

Family_with_children

8/10

Excellent

12 Feb 2026

Samantha

Yes

10/10

Exceptional

31 Jan 2026

Minelva

The room is always spotless here at Extended Stay America - Gwinnett. Ruth was great as usual at Checkout. I love how Ruth handles 1-2-3-4 things at a time. It's a very cold day and even then the staff is amazing.

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

Danielle

The staff seems courteous and professional. The amenities is exceptional.

8/10

Excellent

31 Dec 2025

Jason

Room was spacious

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Alisha

It was a nice room and it was comfortable and the staff was great and I’m coming back to book a room again this weekend!!

Friends_and_family Friends

10/10

Exceptional

18 Dec 2025

Ashley

The room was clean and very spacious. The staff is nice and helpful.

Leisure Family

10/10

Exceptional

14 Dec 2025

Brandee

Great housekeeping staff

10/10

Exceptional

14 Dec 2025

Brandee

Staff was amazing

2/10

Poor

14 Dec 2025

Shanice

Do not serve breakfast roll looks rundown our rate is a -2

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

Regine

LOVE MY ROOM ACCOMIDATIONS.

Friends_and_family Family

2/10

Poor

04 Dec 2025

Marlene

Smelt of Marijuana. Dresser draw was missing. Microwave rusted. Sofa had stains and dishes was a pot, fork spoon no kitchen setup

10/10

Exceptional

28 Nov 2025

Rachelle

great stay

Leisure Family_with_children

10/10

Exceptional

28 Nov 2025

Rachelle

Great stay

Leisure Family_with_children

10/10

Exceptional

28 Nov 2025

Rachelle

great stay

Leisure Family_with_children

10/10

Exceptional

28 Nov 2025

Rachelle

great stay

Leisure Family_with_children

10/10

Exceptional

28 Nov 2025

Rachelle

great place

Leisure Family_with_children

10/10

Exceptional

28 Nov 2025

Rachelle

Great place

Leisure Family_with_children

8/10

Excellent

28 Nov 2025

Taryn A.

I enjoy staying at this Extended Stay. Staff maintains the cleaness of the hotel. Pest control is on point. Ruth, hotel clerk is the best. She's very helpful, respectful and has a positive attitude.

Leisure Family

6/10

Pleasant

28 Nov 2025

Eleanor

The room smelled like dog urine and mildew. The carpet was dirty and stained. The smoke alarm had a plastic bag on it as if someone was smoking the room. It needs to be renovated

Leisure Family

4/10

Poor

22 Nov 2025

Denise Y

Something else

Self

2/10

Poor

16 Nov 2025

sue

It was so dirty, the toilet was rusty, and there were so many bugs that I couldn't sleep.

Business Family

2/10

Poor

15 Nov 2025

Veronica

To much going on in this hotel I ask for 2 week for a new room and I spend 100 dollars on some food and it was spoil waste my money cause the damn refrigerator didn’t work and been sick for the mold

Friends_and_family Family

8/10

Excellent

14 Nov 2025

Nicole

The cooking items were down stairs

Self

10/10

Exceptional

01 Nov 2025

Tammy

The room was very clean. The staff was very nice to ç

10/10

Exceptional

10 Oct 2025

Veronica

Great

Friends_and_family Family

10/10

Exceptional

08 Oct 2025

Veronica

Feeling great

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Rose

Nice quiet updated room

Leisure Partner

2/10

Poor

26 Sep 2025

Veronica

We didn’t feel safe cause the police keep coming in and out this place a lot of peoples outside like they selling drugs and that hotel is for the hood

Partner

10/10

Exceptional

20 Sep 2025

LaTia

This place has been a home away from home and I am forever thankful for the staff at the desk! The GM is always on point! The housekeeper Gloria is absolutely amazing and she cleans the room with experience and love! I am forever grateful

Friends_and_family Family

10/10

Exceptional

16 Sep 2025

Latia

My room was perfect I had everything I needed and guest service was awesome

Friends_and_family Family

6/10

Pleasant

02 Sep 2025

Roger

It was a a good place . It was a little outdated but good . They only had one set of kitchen ware for the rooms so if you need stuff to cook might want to bring some .

2/10

Poor

01 Sep 2025

Miguel

Not booking there again

First there were alot of people in the parking lot with the music loud like if you were at a club then the hotel smelled like Marijuana, the room was dirty the ac didn't work properly then the sofa bed didn't worked right the mattress looked like they got it out of the dumpster.

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Ansley

It’s a very nice and a well kept hotel. If the price was just a little bit lower I could see it be perfect for what you need or want. Sometimes you go to these hotels and the room looks completely different but the pictures on the site are up2date

Business_and_leisure

8/10

Excellent

31 Aug 2025

Ansley

I don’t like the layout of the room and it definitely needs to be updated but for a night when you’re just passing through and need somewhere to sleep until morning it’s perfect.

Business Self

10/10

Exceptional

29 Aug 2025

Ansley

I love the spacious area and plenty of room. Gives a homie feeling as soon as you walk in with a kitchen hat and couch but also gives you a better vibe as you walk farther in to where your bed and your window will be. The view of the city is absolutely amazing at night through the window but the morning sunrise is also beautiful.

Business_and_leisure Partner

10/10

Exceptional

23 Aug 2025

Ansley

Very nice

Leisure Partner

2/10

Poor

18 Aug 2025

Jose

Not safe place

4/10

Poor

16 Aug 2025

Gabsung

When I enter the lobby, I smell marijuana, and it's a smoking-free room, but it smells like cigarettes.

Leisure Family

10/10

Exceptional

10 Aug 2025

staci

Great property will definitely sray again

Business_and_leisure Family_with_children

2/10

Poor

20 Jul 2025

Danita

The first room was disgusting and I have pictures. Housekeeping is very, very lazy. I had to ask for another room after being told housekeeping were gone for the day. The second room was okay but the door card mechanism was raggedy I had difficulty getting into my room. Internet is a rip off its Wifi is not strong at all and you have to pay for a stronger signal. I told Benjamin but he was NO HELP at all. Ruth was EXCELLENT. Manager questionable definitely does not care. If there was a way I could post all the pictures that I have I would but it's not giving me the option.

Business_and_leisure Self

4/10

Poor

11 Jul 2025

patricia

Don't stay there front desk managers are lier's and trying to extort excessive fees ,I booked a handicapped room when I checked in I was told none was available not good service

Friends_and_family Family

2/10

Poor

08 Jul 2025

Verified traveler

I would like a refund the mattress are horrible and could not sleep laps are broken and leaning and no light bulb

There is no real breakfast just a muffin at the desk

Friends_and_family Family

2/10

Poor

06 Jul 2025

Sangeetha

This place was horrible. We had to check out be

2/10

Poor

05 Jul 2025

Christy

Had the absolute worst experience I’ve ever had with a hotel, never in my life had anything like this before. We made a reservation online to stay here and paid for it. We were traveling from FL to Atlanta after work hours, due to delays and heavy traffic, we knew we were going to get there later than we anticipated. We called the hotel to inform them of our ETA and asked if there would be any issue with check-in, to which the lady I spoke with on the phone assured us it was going to be fine. She took my name and everything and told us she’d make sure the person after her would know, who would be at the desk.

Long story short, we got there, the door was closed, so we called the number listed at the door, which connected us to somebody in there. She was extremely rude to begin with. She told us she couldn’t check us in because the system wouldn’t let us check in past a certain time, even though we called in advance and were told there would be no issue. But this lady kept going, refused to listen to what we had to say, had no sense of ownership, and when we tried to explain that me, my husband, and my two little kids would be stranded with no place to stay at 1 in the morning and asked if she could provide some kind of help or solution, she kept repeating condescending phrases like “you’re not listening to me,” “there’s nothing I can do,” “I don’t know who you talked to,” and “I don’t know who you are,” followed by “I’m in the laundry room and extrem

2/10

Poor

29 Jun 2025

Purevtseren

no comfort

6/10

Pleasant

02 Jun 2025

elizabeth

The shower was backed up and there was hair on the wall before going into. The beds aren't the best and tje worse part of everything their breakfast only consist of muffins, coffee, tea or Hot chocolate. It was 7:30am and they were out of everything and did not have more to replenish until the 9:30am breakfast cut off time

Business Partner

4/10

Poor

26 May 2025

Santo

The hotel was Dirty and a lot noises through the day and the nights

Leisure Family

4/10

Poor

22 May 2025

Kizzma

They supposed to have breakfast and don’t have it. I go down there at 7:25 am it’s nothing down there

Business

4/10

Poor

22 May 2025

Kizzma

They supposed to have a grab and go breakfast that start at 7am and it’s usually nothing down there not even 7:30 am
This is the second time I go down there and there’s no breakfast

Business

10/10

Exceptional

19 May 2025

Zephria

The property manager was very helpful

Leisure Family

10/10

Exceptional

13 May 2025

Mekinzi

It was clean and well kept up with compared to others, staff try and make things right!

Leisure Family

2/10

Poor

10 May 2025

Verified traveler

worst experience

The room was full of cockroaches. No breakfast. A guest created nuisance and scary situation at the front desk area and police had to come in to scene. The elevator is full of cigarette smoke. we vacated after just one night stay and cancelled rest of the 4 days reservation.

2/10

Poor

02 May 2025

Lillian

Halls stink rooms stink people sleeping on the stairs and laundry room. Ghettooo!!!

Business_and_leisure Family

6/10

Pleasant

05 Apr 2025

Lydia

Smell bad and no ice machine!

Partner

2/10

Poor

30 Mar 2025

Lakysha

The place has a odor in the room refrigerator doesn't keep food cold tv keeps cutting off

Leisure Family_with_children

4/10

Poor

26 Mar 2025

Kimberley

Basic although it’s not very cheap

Business_and_leisure Family

4/10

Poor

05 Mar 2025

Suan

Elevator stop working, cards did not work, I had gotten a call that my kitchen sink was not working and told not to use.

8/10

Excellent

27 Feb 2025

Verified traveler

Comfy!

Comfortable stay. Deposits collected should be used for repairs in the rooms but it’s not based on my experience. All in all, the stay is peaceful except for all the weed and cigarette smoking in the rooms and outside the hotel doors. The odors are horrible. Note: The latter is an issue at other hotels as well.

Friends_and_family Family

2/10

Poor

24 Feb 2025

nathaniel

I arrive at the hotel to find the rooms very dirty. I was given the first room but my wife said she could not sleep in the room because the sheets and towels were dirty and the room smelled like smoke. We asked for another room and that was even worse. That’s when we concluded we were not going to stay in that hotel. We asked for a refund but the staff told us to contact hotel.com. Please process our refund as we did not stay in the hotel because it was extremely dirty and unhealthy for anyone to spend two nights

Friends_and_family Family

10/10

Exceptional

23 Feb 2025

Mekinzi

They are short staffed and you have to wait a bit, but other than that the room was clean and it smelt very nice. Some of the stuff is a little bit old it has paint chip for scratches here and there but nothing that affects anything. Honestly, I think this is one of the best hotels I’ve found for cheap in Georgia that is clean and doesn’t stink.

Leisure Partner

4/10

Poor

17 Feb 2025

Rosonia

This property is dated. Staff was not very friendly. The rooms need a makeover. Smell of pet urine. House keeping was not helpful. Terrible stay.

Leisure Partner

6/10

Pleasant

10 Jan 2025

Cesar

Its good actually. The only thing is that you can sleep and rest very well because of the car noises during at night. Hope that their window is more thicker so that every guests are feel relaxed when staying in.

Leisure Partner

6/10

Pleasant

29 Dec 2024

Christopher

Ok

2/10

Poor

25 Dec 2024

teresa

The property was unkept. Stepping out if the elevator on the assigned floor was very disappointing. We asked for a nonsmoking room and the first thing we smell as the elevator door open was marijuana. When we got in the room the pull out couch was filthy with wholes. Mattress

Family

10/10

Exceptional

19 Dec 2024

breaunnaj

Lovely

Business Partner

6/10

Pleasant

04 Nov 2024

Karolyn

Had to give my driver license to get a luggage buggy never heard of that in my life. The $100 deposit is ridiculous! Would not let reference this place

Leisure Family_with_children

6/10

Pleasant

03 Nov 2024

Carlos

Not sure who designed the rooms but it was horrible. The headboard area faces the door, night stand at the foot of the bed and tv to the side. Weird layout. Sheets in pullout couch were nasty.

Leisure Self

10/10

Exceptional

25 Oct 2024

Josh or Rebecca

Stay again 4sure

Was very clean and comfortable

Friends_and_family Family

10/10

Exceptional

24 Oct 2024

Victorine

I really love extended Stay America it was quiet and clean.

Business

10/10

Exceptional

21 Oct 2024

Victorine

My stay was excellent, i had the quietness thatbi was looking for and a conformable bed to sleep on . The breakfast was what i didn't like.

Business

2/10

Poor

20 Oct 2024

Jhonny

TV not working,bed bad condition the room smells bad

Leisure Family_with_children

10/10

Exceptional

15 Oct 2024

Tammy

How helpful, polite and accommodating the Staff was with the guests.

Leisure Family_with_children

10/10

Exceptional

15 Oct 2024

Tammy

I love how accommodating, helpful and polite the Staffis with the guests.

Leisure Family_with_children

4/10

Poor

13 Oct 2024

Orlean

Room has bad smell, pillowcase has blood stain on it, pet hairs on the floor

2/10

Poor

11 Oct 2024

hyoungdo

Smells terrible. not clean.
breakfast was nothing to eat. just snack and coffee, that is it.

Friends_and_family Family

4/10

Poor

11 Oct 2024

Kendall

Too much the room smelled of a strong odor I've never encountered plus the 100 dollars deposit no way in heaven walk outside weed is in the air and judging by the crowd that outside not safe by far

Business Family_with_children

8/10

Excellent

09 Oct 2024

celaletdin

I liked the hotel, it is a typical extended stay of america hotel, as expected, cleanand and nice, no surprise.

Business_and_leisure Self

4/10

Poor

06 Oct 2024

Emma

It was very dirty and nasty mattresses

6/10

Pleasant

12 Sep 2024

Melody

Our stay was great once we got in the room, but the walk from the elevator to our room was nauseating. The hallway reeked of dog piss and it’s sad because that’s my ONLY major complaint, the sofa bed did not have any bedding on it & it was hard as hell … oh and the fact that there was no overnight staff kind of bothered me too!

Leisure Family

4/10

Poor

07 Sep 2024

Petlyn

Our first room the ceiling started leaking. We were moved to a different room and that room the hallway smells like cigarette smoke. The sink had a big crack in it and mold around the inside. There was a few roaches running around. We slept with the lights on.

Leisure Family

2/10

Poor

31 Aug 2024

Junier

No estaba nadie en él lobby a la hora q llegue y me tuve q ir a otro hotel

10/10

Exceptional

11 Aug 2024

Jeremiah

Good

6/10

Pleasant

04 Aug 2024

Verified traveler

The property was ok. It was kinda dirty and there was a specific smell in the hallway and room.

Business Partner

2/10

Poor

02 Aug 2024

Catrina

Never again!

I will never stay here again. First they told me my room wasn't ready till 3pm. Ok, fine then at 3 it was they were running behind because of short staff. When I asked the girl if they even had a room, she said yes. I told her that I was ordering an uber for later and I wanted to be sure. Ok i get that but then about 20 minutes later, they tell me that they are overbooked. Another lady told me that they don't have to honor on booking because we didn't pay ahead of time. After back and forth, they finally found a room. We go upstairs and it smells like an ashtray and pot. Never did see the pool that it says they have. Everything is run down. Only good thing is the bed wasn't bad.

Friends_and_family Family

2/10

Poor

02 Aug 2024

Ciera

I wasn’t able to stay at this location due to it being overbooked and the front desk was not helpful at all, stating that Expedia should’ve called me to let me know that there was no room. So me and my 16 year old sister were left to figure things out at midnight after traveling all evening to get there only to find out that we didn’t have a room. I understand that a concert was being held but someone needed to do their job better.

Family

4/10

Poor

01 Aug 2024

Emmanuel

THE STAFF WAS NOT WELCOMING AND UNHELPFUL.
WAS ADVERTISED A ROOM WITH UTENSILS BUT CHECK IN TO REALIZED THERE WAS NOT SUCH AND REQUESTED BUT TOOK 2 DAYS FOR SCANTER TO PRESENTED.
MY ROOM NEVER GOT CLEANED ALL THE DAYS I SPEND THERE.

Business_and_leisure Self