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Sonesta Simply Suites Atlanta Gwinnett Place

Atlanta - GA · United States

3665 Shackleford Rd.View location

8.0/10Excellent1,000 Reviews
Cleanliness7.8/107.8
Service8.4/108.4
Comfort8.4/108.4
Condition7.6/107.6
Location10.0/1010.0
Neighborhood8.6/108.6
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sonesta Simply Suites Atlanta Gwinnett Place

Located in a rural setting in Duluth, the Sonesta Simply Suites Atlanta offers 122 air-conditioned accommodations. Each suite features a kitchen equipped with a refrigerator, two-burner stovetop, microwave, and kitchenware. Guests can enjoy satellite TV, free local calls, and complimentary Wi-Fi.

Weekly housekeeping and blackout curtains are provided for added comfort. Nearby attractions include the Duluth Historical Society, Gwinnett Historic Courthouse, Perimeter Mall, and Sugarloaf Mills. For sports and entertainment, check out events at the Infinite Energy Arena (now Gas South Arena) or the RE-MAX Greater Atlanta Stadium.

Read more about this hotelShow less

With a stay at Sonesta Simply Suites Atlanta Gwinnett Place in Duluth (Gwinnett Place), you'll be within a 15-minute drive of Gas South Arena and Mall of Georgia. This hotel is 14.7 mi (23.7 km) from Perimeter Mall and 11.4 mi (18.3 km) from Stone Mountain Park.

Make yourself at home in one of the 122 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Gym
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No alcohol served onsite Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Alcohol is not served at this property.
    • The property is professionally cleaned.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 10:00 PM to 8:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and mobile payments; cash is not accepted
    • Mobile payment options include: Google Pay, Apple Pay, Masterpass, and Visa Checkout
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Onsite parties or group events are strictly prohibited
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Laundry fee: USD 3 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Nam Dae Mun Farmers Market 0.6 km / 0.4 mi
Jeju Sauna 1.2 km / 0.8 mi
Gwinnett Place Mall 1.7 km / 1.1 mi
McDaniel Farm Park 2.6 km / 1.6 mi
Club Drive Park 2.7 km / 1.7 mi
Mega Mart 3 km / 1.9 mi
Southeastern Railway Museum 5.7 km / 3.5 mi
Bowlero Lilburn 6.1 km / 3.8 mi
Medieval Times 6.7 km / 4.1 mi
Red Clay Theatre 7.6 km / 4.7 mi
Sugarloaf Mills 7.6 km / 4.7 mi
Northside Hospital Duluth 7.6 km / 4.7 mi
Duluth Town Green 7.7 km / 4.8 mi
Bass Pro Shops Outdoor World 7.9 km / 4.9 mi
Duluth Historical Society 7.9 km / 4.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 122
  • Number of floors (main building): 3
  • hotel
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 8 more facilities & services
  • Launderette
  • Air conditioning in public areas
  • Lift accessExtra charge
  • ShopExtra charge
  • Garden
  • Gym
  • PrinterExtra charge
  • Business centreExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 35 m²STU.QN-1
    STUDIO QUEEN SIZE BEDPhoto unavailable5 photos

    Sonesta Simply Suites Atlanta Gwinnett Place

    STUDIO QUEEN SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Room amenities

    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Toiletries
    • Alarm clock
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 35 m²STU.H6-1
    STUDIO AccessiblePhoto unavailable3 photos

    Sonesta Simply Suites Atlanta Gwinnett Place

    STUDIO Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Room amenities

    • TV
    • Bathroom: 1
    • Hairdryer
    • Internet access
    • Wheelchair-accessible
    • Wi-fi
    • Alarm clock
    • Toiletries
    • Cable TV
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size Bed • 35 m²STU.H6-QN
    STUDIO Accessible-Queen Size BedPhoto unavailable2 photos

    Sonesta Simply Suites Atlanta Gwinnett Place

    STUDIO Accessible-Queen Size Bed

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Housekeeping
    • Wheelchair-accessible
    • Wi-fi
    • Alarm clock
    • Toiletries
    • Cable TV
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size Bed • 49 m²SUI.H6-QN
    SUITE Accessible-Queen Size BedPhoto unavailable3 photos

    Sonesta Simply Suites Atlanta Gwinnett Place

    SUITE Accessible-Queen Size Bed

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    49 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Room amenities

    • Housekeeping
    • Smoke detector
    • Cable TV
    • Toiletries
    • Alarm clock
    • Wi-fi
    • Wheelchair-accessible
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 35 m²STU.ST-11
    STUDIO STANDARDPhoto unavailable3 photos

    Sonesta Simply Suites Atlanta Gwinnett Place

    STUDIO STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-11

    Room amenities

    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Toiletries
    • Alarm clock
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 49 m²SUI.B1-2
    SUITE ONE BEDROOMPhoto unavailable4 photos

    Sonesta Simply Suites Atlanta Gwinnett Place

    SUITE ONE BEDROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    49 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-2

    Room amenities

    • Smoke detector
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1
    • Wi-fi
    • Alarm clock
    • Toiletries
    • Wheelchair-accessible
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ONE BEDROOMDOUBLE • ONE BEDROOM • 35 m²DBL.B1-1
    DOUBLE ONE BEDROOMPhoto unavailable4 photos

    Sonesta Simply Suites Atlanta Gwinnett Place

    DOUBLE ONE BEDROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B1-1

    Room amenities

    • Housekeeping
    • Smoke detector
    • Wi-fi
    • Wheelchair-accessible
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1
    • Alarm clock
    • Toiletries
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 49 m²SUI.H6-1
    SUITE AccessiblePhoto unavailable3 photos

    Sonesta Simply Suites Atlanta Gwinnett Place

    SUITE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    49 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Room amenities

    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1
    • Wheelchair-accessible
    • Wi-fi
    • Alarm clock
    • Toiletries
    • Cable TV
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sonesta Simply Suites Atlanta Gwinnett Place

8.0
Excellent
1,000 Reviews
Cleanliness
7.8 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
7.6 /10
Location
10.0 /10
Neighborhood
8.6 /10
Amenities
7.6 /10
100 reviews shown
8/10
Excellent
18 Jul 2026
Michael
The kitchen area was good. The hallway needs to be updated. The laundry service was free and nice to wash clothes. We did find two roaches one large and alive in our room. It was okay for a reasonable stay I guess.
Family_with_children
10/10
Exceptional
14 Jul 2026
wei
贴心,家一样的感受
Self
6/10
Pleasant
14 Jul 2026
Gustavo
It was a decent place to stay, but my room unfortunately, had two cockroaches that I saw,
Self
10/10
Exceptional
02 Jul 2026
wei
喜欢有健身房喝咖啡自由茶自由,环境温馨体贴,有电视机,可以自己煮面,服务很贴心,安全有序
Self
2/10
Poor
27 Jun 2026
changburm
I will not use this hotel again
Friends_and_family Family
10/10
Exceptional
24 Jun 2026
Karen
See stars
10/10
Exceptional
19 Jun 2026
Jacob
Great space for the price! Clean, spacious and comfortable.
Self
10/10
Exceptional
19 Jun 2026
Debra
I liked that there was easy access to grocery and places to dine in the neighborhood
Self
6/10
Pleasant
14 Jun 2026
Jewels
The elevator not working but being placed on the third floor was a nightmare the hallways smelled of smoke and mold and it was unbearably hot. Room was decent and clean but I probably wouldn’t stay again
Partner
8/10
Excellent
13 Jun 2026
Mary
My room was clean. I had a comfortable mattress. New carpet because there were a few trimmings left behind. I ended up not cooking in the room, but there was a nice, clean glass cook top for use. Full size refrigerator and full size dishwasher. I had an issue with the diverter for the shower. More coming out of the spout than the shower head. I reported it twice, it wasn't repaired. I managed with it. I agreed to extra points since it wasn't working as it should. I'm pretty sure that the first floor are long-term \"residents \"? Many families have been displaced due to unaffordable rentals.
My only negative really is that the elevator is not working. If you are on the second or third floors you will need to use the emergency/fire escape stairs at the end of the hallway. This is also where smokers go to smoke outside. My view was comical, but I wasn't there for the view and this side was truly nice and quiet. I appreciate the quietness since I'm attending a class for 15 days.
Self
4/10
Poor
10 Jun 2026
Shundrika
First off shout out to the gentlemen that checked me in. He was very professional and accommodating and helped me carry my stuff upstairs. And he was very accommodating. As far as the room it was pretty okay a little outdated.

CONS: Elevators did not work and I was on the second floor…
Going up the stairs smelled so bad and it was hot and humid the second night I got sick to my stomach from smelling it!! The worst part was the people who were above me! They were so loud and it sounded like they were playing basketball at freaking midnight! Safe to say I won’t ever stay there again!!
2/10
Poor
04 Jun 2026
Jennifer Jeanette
We I arrived to the parking lot it felt a little sketchy. Seemed like a lot of workers or long term residents live here. The lobby to check in is very small. The walk from the desk to the elevator felt scary. When I stepped off the elevator it felt like I was walking down the hall to a scary movie and it smelled really bad like old food and cigarettes! The room was decently clean but I just knew I wouldn’t be able to sleep here. I left and found another hotel to stay out. I returned my key and let the front desk know I was checking out because I just didn’t feel safe. I didn’t even ask for a refund because I knew they wouldn’t give it to me. I will never book here again. The lesson I learned is to drive by if possible before making a last minute online reservation.
Self
4/10
Poor
31 May 2026
Jessica
The place was so dirty. The top
Was musty. The staff was nice though
Partner
10/10
Exceptional
23 May 2026
Darren
The staff was very helpful and friendly. Would stay again
Self
6/10
Pleasant
18 May 2026
Fredrick
Need a touch up,but decent stay
Partner
2/10
Poor
16 May 2026
sang
Too loud!! coun't sleep at all during night!
Friends
10/10
Exceptional
14 May 2026
Iysis
Very nice
Partner
6/10
Pleasant
11 May 2026
Shykeem
Pet friendly
Partner
10/10
Exceptional
02 May 2026
Alexandria
The young lady Danielle was absolutely amazinggggg
Self
10/10
Exceptional
01 May 2026
Nacola
Highly recommended! Very Clean rooms and facilities, courteous and professional staff!
10/10
Exceptional
01 May 2026
Chris
Room was clean. Kitchen was nice and stocked with dishes. Will stay again if needed
8/10
Excellent
27 Apr 2026
Perla
I really loved this place and their staff they were amazing!!
Partner
6/10
Pleasant
27 Apr 2026
Renier
Good
Self
6/10
Pleasant
26 Apr 2026
Craig
Window curtains were torn, bathroom cabinets were broken and falling apart. Caulk where tub meets floor tiles was a mess
10/10
Exceptional
14 Apr 2026
Amado
Bn
2/10
Poor
10 Apr 2026
Jefferson
Very dirty and smelly
Partner
10/10
Exceptional
09 Apr 2026
L
Yes
Self
6/10
Pleasant
05 Apr 2026
SUCKWON
The location was great, and the facilities were convenient. I had a comfortable stay.
Self
10/10
Exceptional
25 Mar 2026
Alanoud
Nice price
4/10
Poor
22 Mar 2026
Marcia
The remote control didn’t work, the pictures looked nothing like the room, I checked out after 2 days. They were shutting the water down from 9am-5 pm. I received a call 4-4 days after I checked out, because the person working the front desk didn’t officially check me out even though I handed him my room keys with the room number on the envelope. He was too busy on his phone. I’m still waiting for my reimbursement.
Self
2/10
Poor
21 Mar 2026
Arkita
Check in was a hassle I was given wrong room, then told the room I reserved was not available then I had to argue with the employee and he finally gave me my room was not able to shower until 10 at night and the shower water was cold it was not hot they said someone was “working on it”
Friends_and_family Family
8/10
Excellent
16 Mar 2026
Cindy
Room was clean although you can tell someone has been really cooking in there and the couch was musty.
Self
8/10
Excellent
15 Mar 2026
Hyunwook
Friendly staff, smokers heaven,
Self
2/10
Poor
12 Mar 2026
Alex
Property was very welcoming and the staff was pleasant and accommodating. However, I can’t bring myself to give a good review to a hotel that just turns their water off in the middle of the day for maintenance. Do things happen? Absolutely. However, I do not find it absurd to ask that the hotel I am staying at to maintain water while I am staying there. To leave a piece of paper on the door say “plan accordingly” in reference to having no water from 9am-5pm is asinine. No running water = no good review.
10/10
Exceptional
11 Mar 2026
Jennifer
I was really pleasantly surprised by our visit here! The room was bigger and nicer than expected and, more importantly, very clean. The best part was Danielle! She was so incredibly sweet and helpful both when we checked in and when we had other questions. She was just fantastic. Keep up the great work everyone!
10/10
Exceptional
08 Mar 2026
Qian
The staff there is so great! They resolve the problems so fast!
Self
4/10
Poor
08 Mar 2026
Odalys
Our room was dirty, the bathroom, the floors, the counters, the dishes for the kitchen.
8/10
Excellent
07 Mar 2026
Mayla
The staff is very professional and courteous. The laundry area needs mor cleaning. I have clots in my lungs that interfere with my breathing. The A/C/fan filters were layered with lent and area was not dusted leading to poor ventilation. There is not a door that separates the workout area from the laundry room, so the ventilation is poor in that area as well. Dust is a biological hazard and I did become ill from it.
6/10
Pleasant
01 Mar 2026
MONICA
Night clerk Danielle was great and very knowledgeable. The room was ok kind of outdated but overall the stay was ok.
8/10
Excellent
28 Feb 2026
patrick
yes good clean room and hotel good location nice staff and good front desk
Self
8/10
Excellent
28 Feb 2026
Mike
Room clean, staff friendly
Business_and_leisure Self
8/10
Excellent
25 Feb 2026
Davina
Clean room and great front desk staff! It was much more quiet than I expected.
Self
10/10
Exceptional
25 Feb 2026
Mayla
Clean room, great staff.
8/10
Excellent
15 Feb 2026
LaDaysha
It was decent. Staff was very nice, easy check in. $50 deposit! Room was nice for a smoking room. Clean but it’s not a Hilton! Elevator and hallways need to be cleaned better because it smelled weird but overall it was cool but I don’t think I’ll book here again! I just like things a little bit more clean! Definitely an older hotel!
Leisure Partner
2/10
Poor
12 Feb 2026
yolanda
I chose this hotel because of the good reviews, but turned out to be the worse experience I had for my entire trip. My room was nice & clean, but the most important part; the bed smelled like someone else’s bed body odor….I think they didn’t bother to change the sheets! Sorry to say that I felt disgusted!
Leisure Partner
10/10
Exceptional
10 Feb 2026
Arkita
Clean quiet
Friends_and_family Family
10/10
Exceptional
07 Feb 2026
Anthony
The staff is great very helpful especially the lady that works in the evening! It's quiet and comfortable the rooms are perfectly clean and their amenities are really good also
Friends_and_family Family
8/10
Excellent
02 Feb 2026
Hyunwook
Cleanroom, friendly staff
Business Self
10/10
Exceptional
02 Feb 2026
April
A pipe busted in the room I booked so they gave me two adjoining rooms for my troubles it was really nice.
Leisure Partner
10/10
Exceptional
23 Jan 2026
Louis
The rooms wer spotless.
Business
10/10
Exceptional
20 Jan 2026
Kandi
I love this Sonesta. I always feel comfortable & safe when I stay therethere.tIlove
Business Self
2/10
Poor
05 Jan 2026
Paul
Terrible hotel, we stayed there with no heater and hotel was really cold, next day no hot water either, we complained and they said because is holidays the is no maintenance or manager available.
Partner
10/10
Exceptional
04 Jan 2026
Katherine
I haven't check inn yet waiting for expidedi
10/10
Exceptional
22 Dec 2025
Brandon
Great
Business
2/10
Poor
21 Dec 2025
Jarhonda
The staff is very rude and racist .
2/10
Poor
15 Dec 2025
Greta Ann
The hotel was dirty and in very poor condition. The carpet was sticky with visible debris. The door to the bedroom had been kicked in. The kitchen was not clean or well stocked and the bathroom had a lot of hair.
Leisure Partner
10/10
Exceptional
14 Dec 2025
melinda
Great stay
Partner
4/10
Poor
10 Dec 2025
CR
The staff who greet us was unfriendly, and the initial room offered did not accommodate my party. The staff member eventually changed our room that accommodated the space, but the room was not suitable for guests. I would not stay here again!
Business
8/10
Excellent
08 Dec 2025
DuVante
Nice room
8/10
Excellent
08 Dec 2025
Jennifer
Photos need to be updated. The cof
6/10
Pleasant
07 Dec 2025
Mark
Plenty of parking
Self
10/10
Exceptional
05 Dec 2025
Lanorris
Clean room
Partner
4/10
Poor
02 Dec 2025
Natoya
Only one morning desk staff was helpful. Only one housekeeper was helpful to our needs. The evening desk staff never gave anything that we needed and were rude.
I have never stayed in a hotel that we could not get a blanket. I could not get an extra pot to warm food, etc...
It was advertised that breakfast was served, very misleading.
Business_and_leisure Family_with_children
10/10
Exceptional
02 Dec 2025
Xinrui
Website address is different from exactly address. Make difficulty to find.
10/10
Exceptional
01 Dec 2025
LaDonna
Much needed rest
Self
2/10
Poor
01 Dec 2025
david
Got to the hotel,checked into one of 2 rooms i booked and found mold in air conditioner and air vents, the sheets hadn't been changed on the bed, the bed had stains on sheets and pillow cases, i pulled out the pull out couch sleeper and sheets had what looked like feces and dried up blood on them, room was dirty, i immediately got my family out of there and requested a refund.The guy at the front desk said he understood and said they have no housekeeping staff, apologized and refunded the money for both rooms.(2nd room was dirty as well)
Friends_and_family Family
10/10
Exceptional
30 Nov 2025
SUJI
It was clean and nice!!
Business Partner
2/10
Poor
30 Nov 2025
Sandra
Yes it did. No one knocked on my door the whole time i was there to check if i needed anything, i took my own trash out. The gentleman was nice but that lady is very rude. It would have been nice if they had checked. I will not recommend that hotel to anyone. At that particular one.
Friends_and_family Family
10/10
Exceptional
29 Nov 2025
YADIRA
The room was clean and staff was very friendly. Best part of everything was free wash and drying.
Friends_and_family Family
10/10
Exceptional
26 Nov 2025
lina
👍
Leisure
4/10
Poor
26 Nov 2025
William
Room had many issues,
8/10
Excellent
25 Nov 2025
Karani
All good
Leisure Self
8/10
Excellent
25 Nov 2025
Karani
Staff, room size and cleanliness were all good…
Leisure Self
8/10
Excellent
16 Nov 2025
Joanne
Room was clean and comfortable. Evening and morning staff was very friendly and courteous. Afternoon desk not so much. Very short and rude
Friends_and_family Family
8/10
Excellent
10 Nov 2025
Ebitanbo
Me personally, i prioritize safety, noise and the
8/10
Excellent
10 Nov 2025
patrick
good short stay
10/10
Exceptional
08 Nov 2025
Catron
Great place to stay
10/10
Exceptional
05 Nov 2025
Shekova
It was very quiet and peaceful.
2/10
Poor
03 Nov 2025
Troy
Hotel is in terrible condition, way past need for updating. TV did not work, wifi was incredibly slow. Refrigerator kept making noise, holes in flooring, missing towel racks in bathroom and just general old dated and beat up furniture. Facility is so bad I mistakenly went to another Sonesta property down the street first and when they discovered where I was supposed to be they were like, oh you will wish it was this property and I was like why, they just said you'll see...I would sleep in my car before staying there again.
10/10
Exceptional
01 Nov 2025
Muhammad
The place was spacious. Ample parking. Washers/dryers on premise.
10/10
Exceptional
31 Oct 2025
Rob
Good stay
8/10
Excellent
30 Oct 2025
regina
Clean room
2/10
Poor
29 Oct 2025
Chrystal
Dirty and old. Don3let the pictures online fool you. This place is horrible. The downstairs lobby is nice, so you think that the rest of the hotel is nice looking but its not.
Business_and_leisure Family
10/10
Exceptional
20 Oct 2025
April
Broken down cars in parking lot.
Leisure Self
8/10
Excellent
19 Oct 2025
Karani
….
Leisure Self
4/10
Poor
13 Oct 2025
Joseph
The woman who works behind the desk in the daytime is very nice and helpful,but after that forget it. The furniture is old and run down. The gentleman that works the overnight shift was useless. I asked him for some coffee for the coffeemaker in the room,he said;he had none. I waited 15 minutes after he left,then asked the day shift manager,well she reached under the counter where he was sitting and pulled out some coffee. You could hear the individual above stomp across the room,yes,not walk,but stomp
6/10
Pleasant
12 Oct 2025
Shawn
When entering, the doors are challenging to open, the entrance smells nice however my room reeked of cigarette smoke almost to the point where I left and my clothing smelled like cigarettes. The hallways smelled like marijuana and the carpets were pretty dirty.

I did like the setup in the room, the amenities and how cozy it “could” have been if it didn’t smell so badly of cigarettes.
Business
8/10
Excellent
11 Oct 2025
Stanley
Front desk clerk very helpful. Enjoyed our stay. We will be back.
Business_and_leisure Family
8/10
Excellent
08 Oct 2025
Elias
The Hotel was fine and the staff were friendly.
Leisure Self
8/10
Excellent
08 Oct 2025
Gracie
Room was clean and hotel is in a great location close to a lot of restaurants and places to shop.
Partner
2/10
Poor
06 Oct 2025
Brian
Rating has to be family and friends. Filthy bathroom. Walls were dirty, vent was covered with dust, soap pad in shower was filthy, hole in bathroom door, and bath towels were dingy and had holes and shredding, towel rack fell off the wall with first hand towel taken off. I went to the front desk and asked for face rags and was given a hand towel and bath towel. When I mentioned I needed face rags I was told they didn't have any. The lamp was rusting. TV was mounted crooked. Refrigerator was very clean, but the door seal was coming off. Bed was like new. Hallway carpets were stained and filthy. Seen an outlet that was just hanging loose from the wall and exposed. I also was signed up unknowingly to their rewards program. Someone needs to explain the 8.2 rating.
Business_and_leisure Partner
6/10
Pleasant
05 Oct 2025
patrick
JUST A GOOD LOACTION
8/10
Excellent
05 Oct 2025
Allen
We stayed there and expected better.
Leisure Family
10/10
Exceptional
04 Oct 2025
Ronald
I would definitely recommend this property to my family and friends.
Leisure Family
10/10
Exceptional
04 Oct 2025
Ronald
This property is located in a very convenient location with anything you could possibly need mostly within walking distance.
Leisure Family
10/10
Exceptional
04 Oct 2025
Ronald
This property is very pet friendly and the staff has been warmly welcoming throughout our entire stay.
Leisure Family
8/10
Excellent
03 Oct 2025
Anthony
Nice
10/10
Exceptional
03 Oct 2025
Anthony
M
Business Self
10/10
Exceptional
30 Sep 2025
Jhonny
Todo bien
4/10
Poor
28 Sep 2025
Micaiah
Nice and quiet area. The staff were helpful. Hotel definitely needs to be updated and cleaned thoroughly. Would not recommend staying here if you have allergies or if you are sensitive to strong smells. Elevator smells like cigarette smoke and the hallway has a strange odor. The carpet has not been cleaned in a long time. The room was clean.
Leisure Partner

Location & surroundings

Sonesta Simply Suites Atlanta Gwinnett Place
3665 Shackleford Rd., Atlanta, United States

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Sonesta Simply Suites Atlanta Gwinnett Place

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