Name: Sonesta Gwinnett Place Atlanta
Address: 1775A Pleasant Hill Road, Duluth, 30096, US

8/10

Excellent

25 Jul 2026

Rachel

The renovated room was good enough but it was loud you could here people walking and talking outside and also hear door slammed

The pool was big enough but the clean wise I have to give 3 star only

The staffs were friendly
And they have a space to walk around
So I give 4 stars

8/10

Excellent

25 Jul 2026

Shanna

Enjoyed my stay, even though they are under renovation the room was really nice.

8/10

Excellent

25 Jul 2026

Heidi

The room was perfect and well priced for area. The staff are delightful, cheerful, and helpful. To be fair hotel is undergoing renovations but damn…hallway carpets look and feel like hurricane blew out windows and everything was flooded. Pieces of plaster etc on carpet wet looking with peeling wallpaper etc. but hold on to your hats….the worst? The pool that looks beautiful in photos is indoor and swim out. So far so good but the atrium of indoor part smells like two tons of icelandic Hákarl ie; fermented shark. Once you enter pool area you are smacked in face by strong ammonia smell which does not entirely abate even after running at top speed for outdoor portions of pool. Yikesy. An employee on break said deadpan ‘yeah we had a bunch of kids here last week’ but looking back at reviews over last several years suggest this has been a constant and nothing being done to fix. If you came for the pool….run to another hotel. Yowza

10/10

Exceptional

25 Jul 2026

Ameer

Very nice wish had more time to stay

2/10

Poor

24 Jul 2026

Gloria

The air conditioner did not cool our room, we asked the staff at front desk to change our room but claimed there wasn’t any available. The hot tub on property was out of service, we had to switch to a different hotel all together

8/10

Excellent

22 Jul 2026

Stanley

The morning receptionist is super nice, the one in the afternoon, not so much.

10/10

Exceptional

21 Jul 2026

Joshanai

Amazinggggggg

Family_with_children

10/10

Exceptional

20 Jul 2026

Brenda

I loved the room so much, me and my partners first time in Atlanta and it was so much fun! The breakfast was good and the dining room was such a nice touch. Staff were very lovely

Partner

10/10

Exceptional

20 Jul 2026

Roger

Hospitality was fantastic, breakfast excellent and room clean. I love the carpet in the hallway. We going back the end of August.

Family

2/10

Poor

20 Jul 2026

Mekdes

To be completely honest with you The front desk were extremely rude on the phone when all I had was a question was about the pool being clean I kid you not the front desk lady hung up in my face after answering. I then tried to call back and they blocked the number. I asked for my room to be cleaned multiple times but they never listened and the ceiling was broken and leaking. The elevators in the back have a funky smell I almost threw up. the only good thing was the shower and room design everything else was terrible.

Family_with_children

4/10

Poor

20 Jul 2026

Katrina

They are still renovating the hotel and there are a hundred rooms that are unavailable because of renovation .Somw menities are unavailable and the AC in my room wasn't working at all so I had to check into another hotel.

Self

10/10

Exceptional

20 Jul 2026

Sherocko

Excellent room

Family_with_children

10/10

Exceptional

20 Jul 2026

Nhung

Nice and clean

Self

6/10

Pleasant

20 Jul 2026

Kenarles

The room was very hot and never cooled off

2/10

Poor

19 Jul 2026

Asif

t

4/10

Poor

19 Jul 2026

Jerrica

Need help every where

Family_with_children

4/10

Poor

19 Jul 2026

Jerrica

Parking need repair and outside need work and hot tub not working

8/10

Excellent

19 Jul 2026

dagria

The property was very clean and quiet with easy parking. The room had modern furniture and the bathroom was very spacious. Overall happy and would stay there again

Self

10/10

Exceptional

19 Jul 2026

Israel

My stay was excellent! The hotel was very clean, comfortable, and well-maintained. I had no complaints during my visit, and everything exceeded my expectations. I would definitely stay here again and highly recommend it to anyone looking for a great place to stay.

Self

8/10

Excellent

18 Jul 2026

John

It's a fine hotel. Staff is okay but a little weird

Partner

10/10

Exceptional

18 Jul 2026

Suki

The staff on duty was very friendly and helpful, which made my experience very enjoyable. Mae was very knowledgeable and helpful in helping me have a good experience during my stay for the week.

Friends_and_family Friends

10/10

Exceptional

18 Jul 2026

Joyce

Amazing Staff and beautiful hotel. You will love it.

10/10

Exceptional

18 Jul 2026

Jonah

Just have in mind that the property is under renovation so you will definitely be as comfortable as you are supposed to be. There would be some noise on and off, and I expected it. Overall it was a nice place with great staffs.

2/10

Poor

18 Jul 2026

Lucia

Ok so I hoped for the rate I was paying my hotel that it would be top quality. It wasn’t. It was $200 for 2 nights. They were doing construction throughout the whole lobby and it looked dead and old. It smelled musty. Plus the whole morning and majority evening there was no water since they were fixing it. I had to shower before they cut it off. I will say this the rooms were clean and the staff was great. But wow the TVs are not smart TVs so no streaming services and only the non-cable basic channels—I was bored. The TVs were literally like from the early 2000s I feel. I’m like this is all ancient.

Self

10/10

Exceptional

17 Jul 2026

Iniabassi

It was a great hotel. The renovations are awesome.

Self

10/10

Exceptional

17 Jul 2026

James

Rooms clean bed great

Pet

10/10

Exceptional

17 Jul 2026

Rena

The outside looked like it was a bit neglected but it seemed like they may be doing some renovations. However, as soon as I stepped inside it looked very classy and the front desk ladies are super nice and professional! It has been a long time since I’ve met friendly, courteous and professional ladies! The rooms were clean and I was surprised with the updated rooms, as I did not see photos of them online. I will be coming back for sure and have already recommended to a family member. The only drawback is no free breakfast but there’s plenty to eat around the area if you don’t want their food.

Family_with_children

10/10

Exceptional

14 Jul 2026

Jemar

The pool needs cleaning. But if it’s not being used because of renovations it needs to be closed. Also the gym needs some cleaning and air fresheners

Friends_and_family Friends

10/10

Exceptional

13 Jul 2026

LaCretia

Very secure upscale decor

Self

10/10

Exceptional

13 Jul 2026

Shaynea

Being renovated is very nice

Family_with_children

10/10

Exceptional

13 Jul 2026

Fengshan

Good

10/10

Exceptional

12 Jul 2026

Onisha

T

Family

8/10

Excellent

11 Jul 2026

Shanna

The upgraded room was nicely decorated and very clean. Would definitely come back.

Partner

6/10

Pleasant

10 Jul 2026

Adam

Nice room, big hotel. Gift shop, etc.
Be aware when booking online, all food, i.e. breakfast etc, is an added fee.

Self

6/10

Pleasant

09 Jul 2026

Mustafa

We booked this hotel based on the good reviews we saw on Expedia, but unfortunately our experience was a little different. When we arrived, the main entrance was not accessible, so we had to enter through a side door because the hotel was undergoing renovations. It was very obvious that construction and renovation work was still in progress inside the building, and there were materials left in the hallways.

I also would not describe this hotel as very family friendly or kid friendly, especially in its current condition. The lady at the front desk did not seem very welcoming in the evening and never smiled, although she was much friendlier and smiling when we checked out in the morning.

Also, breakfast was not included, which is something to keep in mind when booking. Overall, based on the Expedia reviews, we expected a better experience.

Family_with_children

10/10

Exceptional

07 Jul 2026

Meiying

The bed, pillows, and comforter were all comfortable and high quality. I had a very good night’s sleep.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Kisha

The property was going through renovations and there appeared to be only one working elevator, but for the price, my room was very nice. I would stay here again.

Self

8/10

Excellent

05 Jul 2026

Shawna

Clean updated renovated room.

10/10

Exceptional

05 Jul 2026

Evelyn

The place is under construction. But rooms are amazing...new and beautiful!

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Juan

Was very clean and quiet definitely would book again at this hotel

Partner

10/10

Exceptional

04 Jul 2026

Mulugeta

Best customer service, best breakfast service.

Partner

10/10

Exceptional

03 Jul 2026

Gilberto

The view was excelent

10/10

Exceptional

01 Jul 2026

Beantrice

Great

4/10

Poor

01 Jul 2026

Yousun

The overall interior hotel area includes gym and pool, hallways, corridors, and room is quite outdated and smells moldy, The room was not cleaned nor stocked during 4 days stay. Bathtub was very moldy. The lights were blinking and the electricity outlets were either broken or working poorly.

10/10

Exceptional

30 Jun 2026

Héctor

.

Self

6/10

Pleasant

29 Jun 2026

lynda

The TV in my room didn't work, there was water seeping through the floor in front of the bed and the ice machine on my floor didn't work. I was disappointed of the cost of breakfast, should have went to the Waffle House across the street.

Self

8/10

Excellent

28 Jun 2026

Kim

We travel to this area often for last-minute trips and have stayed at several different hotels, but this one is always our first choice whenever they have availability. The rooms are clean, comfortable, and well maintained, and the staff is friendly and welcoming. We always enjoy our stay here and highly recommend it to anyone visiting the area.

Partner

8/10

Excellent

28 Jun 2026

Angela

I really love the new renovation it definitely needed the upgrade the only thing that is a big inconvenience is going to other floors for ice it was the same problem a year ago. I hope they will get around to the machines because it's horrible to have to go from one floor to another for accommodations.

Self

10/10

Exceptional

28 Jun 2026

Dirty

Beautiful rooms, good staff, good food. Will come again!

Partner

10/10

Exceptional

28 Jun 2026

Shelia

The property was great!! My husband and I loved the breakfast bar and steak dinner that night. I will be staying again.

Partner

8/10

Excellent

26 Jun 2026

Philip

What I liked is the building is close to my family’s home. I’ve stayed there maybe 3-4 times and it appears there is some neglect. The gym needs MUCH work!! …I see no improvement from year to year. The carpets need to be replaced. When they’re finished renovating the first floor area the next job should be to renovate the rooms!!

Self

6/10

Pleasant

25 Jun 2026

Christopher C

Would stay again

Family_with_children

4/10

Poor

24 Jun 2026

Jianna

there were roaches in our room and we were unable to switch rooms. we received breakfast vouchers as compensation however the roaches were still in the room which was the main issue. they mentioned an exterminator coming to look at it but no one came. the lobby is really nice but the room itself was not as great as the condition of the lobby.

Friends

10/10

Exceptional

24 Jun 2026

Shanice

Everything was great!

10/10

Exceptional

24 Jun 2026

Wassi

We did enjoy our stay and we will definitely recommend it to everyone

8/10

Excellent

23 Jun 2026

Hien

Na

Family_with_children

10/10

Exceptional

23 Jun 2026

lucio

best hotel ever

Partner

4/10

Poor

23 Jun 2026

Glenda

There was a lot of construction going on that was never mentioned on the website. The room had a strange smell that we could not get rid of. I also got a MRSA infection from the bed.

Family_with_children

6/10

Pleasant

22 Jun 2026

Dennis

The property is under construction. The hallways were very dirty and weren’t cleaned in our three days at the property. The room we were given was “newly renovated”, but had a tv that didn’t work and the bathroom faucet handle was broken. Would not recommend or stay here again until the renovation is complete.

Partner

6/10

Pleasant

22 Jun 2026

Karina

Breakfast is not included. $15 per person per day. They are renovating so apart of the building is blocked off as well as the main entrance. My floor was also one of the newly renovated however there was dust from construction everywhere. My first room on the newly renovated floor did not have functioning a/c and there was a dirty towel left in the shower which makes me think they don't thoroughly clean. The front desk quickly moved my room to another renovated room. The a/c barely worked 65 degrees was more like 69-70 degrees and the room smelt like mildew with the a/c on. The bed was very comfortable. I see that are trying their best to go with an updated classy look but without the rooms thoroughly clean and some good ac it really ruins it.

Partner

4/10

Poor

22 Jun 2026

Joshua

I specifically selected this hotel because there was a hot tub listed among the amenities, but it was closed presumably to the renovations were apparently underway. The AC in the room was not able to cool the room, so it was a very hot night. would not stay again.

Business

10/10

Exceptional

22 Jun 2026

chang qing

ok

8/10

Excellent

22 Jun 2026

Maida

Hotel did not let us do an early check in. We arrived a hour before the check in time. Room was a little dated but nice that there was a mini fridge and microwave.

Family_with_children

10/10

Exceptional

22 Jun 2026

Shane

Great hotel to stay at loved every minute of it rooms were perfect staff very friendly and I will be here again

Partner

10/10

Exceptional

21 Jun 2026

Jennifer

Very nice hotel with very reasonable rates. Very friendly staff. Rooms were decorated beautifully, offered plenty of room, and were very clean. I will return to this hotel the next time I’m in town.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Marnica

It was nice nothing fancy

Partner

10/10

Exceptional

20 Jun 2026

Adrainana

I give it 5 stars only because it was nice, neat, and clean. When we got there the tv wasn't working. We waited an hour for someone to come. We ended up going to the pool for 2 hours. We waited 30 minutes for towels to which we never received them. When we went back to the room the tv still wasn't fixed. I called back down to guest services for the 3rd time for a man to ask me what I want them to do. They did move us into another room.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Marquez

Everything was great no complaints for real, the hallways could be vacuumed more frequently. The stay was great overall.

Self

2/10

Poor

17 Jun 2026

Norberto

Selecione una fecha por error, me communique a los dos minutos de hacerla para cancelarla a travez de Expedía y no se comunicaron con el supuesto manager y que estaban Escalando mi reclamacion. Luego de llamar en varias ocasiones resulta que no me pueden reembolsar mi dinero, según el hotel. Donde el manager ese Nunca estaba disponible. No son empaticos, me tomaron mi dinero, no vallan a ese hotel. La trate de cancelar a Los dos minutos. Tampoco used Expedía, no ayudan a los usuarios. Desde hoy a usar otras app👌

10/10

Exceptional

15 Jun 2026

Jorge

Good

Partner

2/10

Poor

14 Jun 2026

Merced

The older woman at the front desk was very rude and seemed upset anytime you asked for help. My husband and I asked for 2 forks and were told they don’t carry them, but what about the plastic forks used for breakfast? The woman at the bar was extremely rude and we will never be returning to the art bar due to her disrespect. We asked for forks since the front desk didn’t have any and we were told they were only for paying customers after we had already spent our whole afternoon at the bar PAYING for drinks and plenty of food. We were deeply disappointed with the staff and quality of the hotel as there were any roaches inside of room and the staff was extremely rude.

Partner

2/10

Poor

14 Jun 2026

Aklil

They advertised on their website that breakfast was included only to find out they charge you. I don’t know why they are not transparent about that in their website.

Friends

8/10

Excellent

14 Jun 2026

Jessica

Honestly, everything was pretty good. The only thing was the refrigerator did not work so the food inside was no good. Everything else was awesome.

4/10

Poor

13 Jun 2026

Douglas

“Wouldn’t stay there again” in the middle or the start of a renovation which we didn’t know. Our floor carpet smelled stale opening the suit door to room smelled awful (very strong) carpet smell like a chemical use for dry cleaning. Toilet seat loose towel rack falling off. Went to the pool to go swimming got to the entrance inside pool area dog poop and urine smell in different area’s water( floor ) Green. Some staff did a god job but others just ok. Oh yes! when you arrive to temporary main entrance door, door very dirty main entrance being renovated and only one door opens (two doors to entry) walking through to the front desk is clean. Clean Restaurant/ bar, staff did a great job in service. Parking on weekends hard to fine a space you will have to walk a distance to entrance.

Partner

10/10

Exceptional

11 Jun 2026

Robert

The staff location and room and bed are excellent and comfortable

10/10

Exceptional

10 Jun 2026

Robert

Front desk was helpful and pleasant room and bed was comfortable good area

Self

8/10

Excellent

09 Jun 2026

calvin

Good hotel, unfortunately we came while they were in the renovation process but overall still a good hotel

Friends_and_family Family

4/10

Poor

09 Jun 2026

Sung

When I booked they didn't tell me a hotel was being remodeled, dust everywhere, and I paid for breakfast to but when I came to eat the guy said you don't have breakfast, that's ok, I don't have time to talk, I have to go, I spent 231$ for just 2 nights trip in the Lawrenceville area with my family for my family's funeral, staff kind...?
That's ok I need redemption for my cost for breakfast back to my account please. Thank you.

Family_with_children

10/10

Exceptional

08 Jun 2026

Emely

Excellent

Family

10/10

Exceptional

08 Jun 2026

Clada

Rooms were clean, Staff very friendly & helpful. Great experience.

10/10

Exceptional

07 Jun 2026

nkemkanma

None

Family_with_children

10/10

Exceptional

07 Jun 2026

Amber

Absolutely love this hotel just to get away, you feel as if you’re out of town . So clean, so spacious, privacy as you can only get in the elevator with your key cards, has all the amenities. 10/10 recommend .

4/10

Poor

06 Jun 2026

Sarah

We stayed 6 nights and housekeeping never visited our room. It states that they visit after the third night. We had to request more towels. Also, the thermostat did not work correctly. I am glad that we only slept there and did not spendy any actual time at the property.

Partner

6/10

Pleasant

06 Jun 2026

Aide

Front office staff should try to be a little nicer or friendlier that would really help the overall experience. It would help customers feel welcomed to the property rather than feeling very dismissed.

Self

10/10

Exceptional

06 Jun 2026

Maria

Todo puedo agregar 5 estrellas excepto el área de restaurante persona no amigable a la hora de tomar mi desayuno pero por lo demás excelente servicio

Partner

10/10

Exceptional

06 Jun 2026

Roger

Great

6/10

Pleasant

05 Jun 2026

Suki

I stayed at the hotel 3 nights, but I didn’t get a good night of sleep, because there so many dogs barking.

Self

4/10

Poor

04 Jun 2026

KB

Outdated rooms as well as the rear broken elevator. Should not be rated as 3 or 4 star hotel.

Family_with_children

4/10

Poor

04 Jun 2026

corry

(context: hotel was under renovation)
1) floor was dirty
2) 1st room the air conditioner did not work. 2nd room the refrigerator didn't work and there was a tiny scratch on the TV screen.
3) Pool was dirty and over priced water at the gift shop
But the beds were amazing.

Family_with_children

10/10

Exceptional

03 Jun 2026

Julie

Staff was very helpful and friemdly!

Partner

8/10

Excellent

03 Jun 2026

Kayla

The hotel is being renovated, but it was fairly quiet. The walls are very thin, you can hear people in the next room or on the hallways. Breakfast is not included, we were told we had to pay even though we had a suite. They also don’t tell you there is a 50 dollar deposit up front. We were told we would get it back, but never did. The rooms were clean and well maintained since they are newer. The staff is friendly Z

10/10

Exceptional

03 Jun 2026

Ravin

Great night sleep, room was very accommodating, Noise level very low and is close by numerous restaurants.

Partner

10/10

Exceptional

02 Jun 2026

Pierre

Great stay

Family

10/10

Exceptional

31 May 2026

Julio

Nice and excellent place to stay around that area everything is close so I highly recommend it.

Self

10/10

Exceptional

31 May 2026

Divya

Excellent service , only fridge part is hard to find behind those drawers

Family_with_children

10/10

Exceptional

31 May 2026

Caleb

Great stay

8/10

Excellent

30 May 2026

angela

It was lovely the first part of our stay then the property started renovating. Have to run the water at least 30 minutes for the shower to get hot early in the morning.

Family_with_children

10/10

Exceptional

30 May 2026

Christopher

Nice hotel

Self

6/10

Pleasant

29 May 2026

Clay

Our room looked nice, updated and the hotel did too. The staff was polite and helpful. Unfortunately the hotel's indoor pool was COLD, had trash floating in it, the plaster was dirty or discolored and the lights were off. It was unusable and so was the jacuzzi. It even had an out of order sign and plywood covering it up. Our room was not stocked with coffee and the coffee pot was missing parts on it also. We went down to get coffee but we would have been charged $3.15 for your normal pump coffee. We thought breakfast was included but it wasn't and would have cost us an additional $13.50 per person. The AC barely cooled the room. It says 65 but you can't even use a cover when sleeping to sleep comfortably. It never did get cool and we stayed 3 days/2 nights.

Friends

2/10

Poor

29 May 2026

Yaquelin

I didn't like it because they didn't clean the rooms. I stayed for four nights and asked for cleaning, but they never cleaned my room.