Tulse Hill Hotel

United Kingdom , London
London, 150 Norwood Rd
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50 reviews shown

4/10

Poor

17 Jun 2026

Tammy

The bathroom sink was extremely slow to drain. The shampoo holder was broken and laying in the tub. The windows had cobwebs. We were given 2 towels for 4 people and treated like it was too much to ask for 2 more. We pulled out the sofa bed for the kids and there was a dirty comforter on it and no sheets. Again, treated like it was too much to ask for linen. And yes, I booked the room for 2 adults and 2 kids. The coffee maker didn’t work. The Sunday Roast in the pub had clearly been sitting for a long time. Several menu items weren’t available.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Ross

Alfie, lovely time, great food

Partner

10/10

Exceptional

04 Jun 2026

Bryan

The staff were friendly and attentive.
Ok so the room had signs of wear but I was expecting that but overall clean and well kept, the bed linen was clean and the bathroom was well kept, I would recommend this little gem of a place and I look to return in future

Partner

2/10

Poor

12 Apr 2026

Sue

We arrived at the hotel early so left our case with the staff as we were going to our daughter’s birthday party. Arrived back at the hotel at about 9.30p.m to be taken to our room. I was shocked it was the smallest room and as I’d paid £232 plus £50 deposit for the largest room. When we went down to breakfast the next morning I spoke to a lady there and she said that the rooms had got mixed up. Then we were informed that the kitchen was closed for breakfast as they were waiting for an engineer!!

Partner

10/10

Exceptional

03 Apr 2026

David

Staff excellent and extremely polite. Room lovely and. I’ve been here a few times and recommend this hotel

8/10

Excellent

14 Mar 2026

Joyce

Room was clean and facilities good. Staff were very pleasant and helpful. Breakfast was cooked. I would have preferred some continental breakfast options ie cereal etc. We booked the hotel because of the parking and it was available. Only issue being the car park is not clearly signed and we drove past it on a very busy road which made our arrival rather stressful. Better signage would be helpful.

Partner

6/10

Pleasant

20 Feb 2026

Lucy

The good: the staff were so friendly, the food we tried which was snacks and starters was delicious.

The bad: the room felt like it was halfway through a maintenance job - both shelves were missing from the bathroom, wall fixings still attached. The missing shelves were spootted stored under the sink. The housekeeping was lacking with marks on the bathroom floor and the vent on the aircon was seriously dusty.

Would definitely come back for drinks and dinner but would be cautious about staying again.

Partner

10/10

Exceptional

08 Feb 2026

Andrew

Nice, clean room and friendly, welcoming staff.

Friends_and_family Family

8/10

Excellent

19 Oct 2025

ALAN

Had a decent cooked breakfast; disappointed to find out after check out that our deposit was refunded less a charge for £4 , which we assume was for the orange juice we asked for at (the pre booked) breakfast!!!

Leisure Family

10/10

Exceptional

08 Oct 2025

Marc

Incredible vibes and a lovely pub, too. A great place to stay, and so close to the ThamesLink.

10/10

Exceptional

04 Oct 2025

Simon

Lovely hotel in the south of London

The hotel is set above a beautiful bar. The staff are friendly and helpful, and the room was warm and comfortable. The bathroom was spotless and I really enjoyed my morning shower

Self

10/10

Exceptional

02 Oct 2025

Kimberley

Parking behind the hotel made it super easy to get in and out when renting a car. Yummy food as well in the restaurant / bar. Staff was very helpful and accomodating.

Leisure Family

2/10

Poor

11 Sep 2025

Rachel

Disappointing

We were told we had been upgraded on arrival and went to our room to find two bags of crisps and two cans of drink with the tea and coffee. There were no visible signs to indicate these came at an extra charge so assumed they were complementary with the upgrade. After checking out an extra charge was put on my card and I was told it was for these items. Really disappointed with this as it was very misleading. I was told a price list was included in the basket, there was none as we specifically checked just in case. After explaining the circumstances and requesting a refund I received a very brusque reply saying there would be none. A shame as we would have returned otherwise.

Partner

6/10

Pleasant

02 Sep 2025

Claire

It’s ok

It was ok, wasn’t bad, but wasn’t a place I would rave about. I chose it because it had parking (a rarity in London) and because of that it was easier to overlook the revamp that the hotel seriously needs. The staff were very friendly, but obviously overworked and understaffed so service was very slow. We were only there one night for a concert, so it wasn’t a big deal - however I would of been upset if I was there for longer.

Friends_and_family Family

6/10

Pleasant

29 Aug 2025

Anna

The hotel is in need of refurbishment, choise of food for dinner was limited but food was satisfactory. It was a noisy situation with a lot of passing traffic.

Business_and_leisure Self

4/10

Poor

01 Aug 2025

brian

Disappointed

Food - poor and expensive for what it was I.e 4 prawns, linguine and 1 sliced cherry tomato. Cheap to make. Also, 2 pint glasses of coke from the pump at plus £10 is extortionate.

Instructions in booklet left in room for WiFi and air Con did not concur with actual methods.

No cold water in sink tap (only warm). Windows unlockable. Staff need to smarten their dress.

Would not recommend as the hotel looks very tired.

Partner

8/10

Excellent

01 Jul 2025

Elizabeth

great overnight stay

10/10

Exceptional

25 May 2025

Nick

Meeting in location and found this little gem. Very efficient and accomodating. The onsite parking is a clear winner with tasteful interiors and a great bar! What more do you need!

Business

6/10

Pleasant

17 May 2025

Martyn

Friendly staff, well located, free parking. Clean well equipped room.
Food let it down, poor evening meal. Poor (cold) cooked breakfast. No continental options

Leisure Partner

4/10

Poor

14 Apr 2025

Yvonne

The photos of the property looks much better than the reality. We were not impressed with the demand for a £50 deposit for crisps and a small selection of snacks in the room. The room had an infestation of ants mainly in the bathroom. We were woken up by a fire alarm at 7.20am apparently caused by a hot shower - this was unforgivable. All that being said the staff were very friendly and polite and helpful as were the bar staff. We would love to leave a higher star score but unfortunately it was too much disruption all considered.

Leisure Family

6/10

Pleasant

06 Mar 2025

Michael

Convenient for rail and services and they also have a carpark. The pub downstairs has a great selection for beers and the food is good. The decor in my room was tired though and could do with upgrading. The mattress on my bed was very uncomfortable.

Business Self

8/10

Excellent

07 Jul 2024

Stephen

A South London trip.

A two night stay with family members. Traditional London pub which served very tasty food. Not all of the items on the menu or drinks in the bar were available. The rooms were clean but not spacious and situated on the side of the noisy south circular road. The staff were friendly and accommodating.

Friends_and_family Family

10/10

Exceptional

16 Jun 2024

Tony

Excellent

Staff were amazing, friendly and genuinely lovely!

From the minute we walked in we were very welcomed and felt like a home from home

Partner

8/10

Excellent

03 Jun 2024

David

Decent Hotel For One Night

This hotel was absolutely decent for what me and my partner needed.
We were staying as we went to a music festival up the road in Brockwell Park. Location was perfect.
Plenty of spaces for a car to be parked which was brilliant.
Staff were polite.
The bed in the room was so comfy and large.
My partner had some issues sleeping with noise from the outside but we knew it wouldn't be quiet being in London.

The only issues we had was some problems with the TV not working properly for a bit and the taps in the bathroom were loose plus the cold tap had hot water coming out but apart from that, great place and would stay again.

Partner

8/10

Excellent

14 May 2024

SIOBHAN

Good hotel with a lovely room

Very comfortable room and the bed in particular was fantastic. There was aircon on a warm evening but no window that ooened. I ate in the resand it was very good. The young staff were very friendly and helpful .

Self

8/10

Excellent

26 Apr 2024

Oleksandr

Good place ,affordable price and free parking

Business_and_leisure Family

6/10

Pleasant

14 Apr 2024

Timothy

Super nice friendly staff but unfortunately the rooms are quite tired and dated. Mouldy bathroom tiles and quite a noisy location being next to the south circular. Breakfast was good quality but a shame that they ran out of avocado, pancakes and bacon while we were there. The manager was actually really nice but has been let down by head office I suspect

8/10

Excellent

11 Mar 2024

COLM

it was ideal for us to stay as our function was close by and very helpfull bar staff thx again colm from dublin

8/10

Excellent

20 Feb 2024

Mr William R

Nice room, only slight moan was the cold water tap took forever to run properly cool.

Leisure Self

10/10

Exceptional

30 Oct 2023

Mary

Good place to stay while visiting.

Brilliant service from start to finish. Booked for my niece and her partner. The duty manager, Zain, was spot-on. Room was clean and had all the traditional room amenities included. Although the room faced a busy street, the double glazing worked to reduce the traffic noise. They informed me they would stay again. Public transport and taxis were readily available in the area.

Partner

2/10

Poor

20 Aug 2023

Chinedum

1. The shower was not draining and I had to shower in standing water.
2. The AC in my room was crackling and loud like there was a rodent inside it. This went on all night.

Leisure Self

10/10

Exceptional

31 Jul 2023

Charlene

Amazing friendly staff, room was very clean and a great bar.

Friends_and_family Family

8/10

Excellent

31 May 2023

Karlansia

Staff were very helpful. Room was ok. Convenient for the place I needed to visit.

Friends_and_family Friends

8/10

Excellent

11 May 2023

Agatha

It is in a very convenient place and transport is in abundance and also there is a safe and secure parking. The staff is very helpful and very friendly. The meals are very nice and nice portions.
The rooms are very clean but the steps are too many and difficult to maneuver with luggage. On the whole it is a very nice hotel and I wish I had a long time to stay!

Family

8/10

Excellent

09 Apr 2023

Richard

Good value and well maintained

Really friendly reception when we arrived. Room was well maintained very clean. No noise from the pub which was great but the hotel is on a main junction and could do with some extra sound proofing on the windows.

Partner

10/10

Exceptional

29 Jan 2023

Mark

Clean, friendly, great value and location.

Business

8/10

Excellent

12 Dec 2022

Derek

The bedroom radiator was off on arrival and we were handed a welcome piece of paper telling us to turn it on if we were cold. It was -5c outside, so I think this should have been done before arrival.
The toilet needed a good clean.

Leisure Partner

4/10

Poor

13 Jul 2022

Matthew

Avois

Not very clean, very dated, stains and paint peeling in room and bathroom

Business

10/10

Exceptional

12 Jun 2022

Teresa

Lively large room and bed.

Friends_and_family Family

10/10

Exceptional

02 Jun 2022

Aidan

Cool little pub/hotel if you’re going to a gig nearby. Staff were really nice and helpful.

Friends_and_family Friends

10/10

Exceptional

03 May 2022

Natascha

Old traditional property with some features

Leisure Partner

10/10

Exceptional

20 Apr 2022

Ella

I booked this for my parents to stay at whilst visiting. Not only great parking, the room was spacious with AC, Nespresso machine, large bed and the breakfast was amazing.
The staff are very friendly and helpful.
This hotel also hosts a fab adult Easter egg hunt.
Happily recommend this hotel and pub to anyone!!!

Leisure Family

8/10

Excellent

30 Jan 2022

Nadine

Great value, great times, great night

Bar staff in the evening, fantastic, particularly Will who made us some amazing on the spot cocktails! There were games and puzzles available to play as well which made our night even better and we had a laugh with the staff too. Bed super comfortable and huge! The shower was good with good water pressure, an all around lovely stay experience. Staff in the restaurant the next day lacked a little customer service skill but the food was incredible so made up for this. There are a lot of stairs up to the rooms so maybe not ideal for those with mobility problems

Friends_and_family Family

10/10

Exceptional

24 Jan 2022

Shev

Fab stay!!

Beautiful historical pub, fantastic location. Hotel stunning and beds super comfy…. An actual king size bed!!! Breakfast yummy, staff awesome!

Business

8/10

Excellent

23 Jan 2022

John

Great central location. Handy for City Centre with good bus and train links.
Breakfast great, and hotel staff were very helpful and friendly. We'll be returning.

Partner

10/10

Exceptional

28 Oct 2020

Verified traveler

Nice size room recently renovated. Great shower. Traffic noise was fairly loud, windows didn't block enoigh even though I was on the top floor.

Business Self

8/10

Excellent

27 Sep 2020

Verified traveler

Friendly staff, food ok
Check in could have been more informative
Bathrooms good, furniture probably needs updating

Friends_and_family Family

8/10

Excellent

14 Sep 2020

SueBonner

Very friendly staff .....nice location....secure parinking, generous portions of excellent quality food.....very good covid 19 measures employed. Will def. Stay again

Friends_and_family Family

8/10

Excellent

26 Feb 2020

Paul

Good value and excellent breakfast.
Room comfortable but furniture a bit tatty.

Business Partner

10/10

Exceptional

11 Feb 2020

Jason

Happy with stay

Clean room and convenient location close to Tulse hill station. A bit noisy from the pub but nothing too disruptive. Easy check in and good amenities Including car park . A comfortable nights stay.

Partner