Name: Best Western Plus Vauxhall Hotel
Address: Old South Lambeth Road, 152, London, SW8 1XX, GB

8/10

Excellent

30 Jul 2026

David

The room was compact but ideal for a short break. I’m never in it very long. Get there, have a shower ,get changed , go out , come back , have a shower get into a comfortable bed wake up ,same again. Go home.
Very handy for the Oval cricket ground.
Some nice typical London corner pubs in the area . Also very near selection of Portuguese restaurants that stay open late and are all very welcoming.
Area is very much typical old school London mixed with high-rise modern which I like.
Great staff and a lovely room at a good location .

10/10

Exceptional

24 Jul 2026

Veerendren

Centrally located in Vauxhall to stations. Clean room and great staff.

10/10

Exceptional

12 Jul 2026

Sarah

Incredibly friendly and helpful staff, very clean and cool room considering it was 31degrees outside and weekend parking right outside. An ideal location for travelling into central London with lots of shops and cafes around too. The staff made this hotel brilliant

Partner

2/10

Poor

11 Jul 2026

Sheila

I like the cleanliness of our accommodation I chose this hotel because it has air conditioning that worked well the first night but second day it was broken and it was super hot outside so we didn’t sleep the second night asked for a fan but they didn’t have any even after they had known the air con was broken all day it was awful and alot of the guests were very unhappy hot and tired
I think we should have a refund for the night we endured without the advertised air conditioning

Partner

6/10

Pleasant

08 Jul 2026

Martin

We arrived early knowing that bag storage was our only objective, the receptionist was fine with that but told us they only had 1 housekeeper so our 3pm room would
not be available till 4pm, which was inconvenient as we had plans set to start about 5pm.

We returned at 4 to use the room for a quick shower to find only 1 bath towel and an extra hand towel. We were told of another housekeeping plight which could
not be immediately resolved. Note I checked and they still had rooms available so had they been full who knows how they would have managed.

Things did improve, but the start made for a bad experience. The “no-window” room was in a basement floor and I’d not have selected that room had I known so better description would have helped.

Throughout our stay multiple large bags of laundry sat in the very small area at the foot of the stairs/entrance to the lift - this area also being part of the fire evacuation route.

We elected not to take a “breakfast rate” as we were visiting family close by. I’d have been even more disappointed if I had the selection was very very limited in an area, genuinely, smaller than my home lounge or kitchen.

I’m stagger Best Western, a brand I’ve used over the years in many locations, allow this to in their portfolio. I chose the larger groups in the believe there would be a consistency of standards, sadly an incorrect theory. BW unlikely to be on my list again unless I’ve very limited options.

Would I stay again - NO.

Partner

2/10

Poor

06 Jul 2026

Katie

Room tidy attic room, paid for a window in the room couldn’t open it or reach it, aircon didn’t work - wouldn’t move us rooms

Partner

10/10

Exceptional

05 Jul 2026

Malcolm

All round a very pleasent stay would go again

Partner

8/10

Excellent

04 Jul 2026

Robert

No-window basement room booked for 2-nights. Perfectly ok small room with double bed, which was very comfortable, and air conditioned of course. Some noise from nearby rooms but otherwise fine. 10-min walk to a couple of rail/underground stations. A few local restaurants in the Little Portugal area.

Self

10/10

Exceptional

03 Jul 2026

Joseph

Staff were exceptional during my stay

Self

10/10

Exceptional

30 Jun 2026

Syed

I had a wonderful stay at this hotel. The room was clean, spacious, and very comfortable. The staff were welcoming, friendly, and always happy to help with anything I needed. The hotel was well maintained, and the overall atmosphere was relaxing and pleasant. The breakfast was fresh and delicious, with plenty of options to choose from. The location was excellent, making it easy to get around and explore the area. I really enjoyed my stay and would definitely recommend this hotel to anyone looking for great service, comfort, and value for money. I look forward to staying here again in the future.

Self

10/10

Exceptional

21 Jun 2026

C

The people make you feel like family, lovely people!!

Excellent location and place!

Partner

6/10

Pleasant

14 Jun 2026

Beyonce

Reception staff really lovely always well mannered, very easy understanding of the key code and how to access the door etc. although I had a short stay the room was slightly dusty, I wish there was a mini fridge, robes and toothpaste/toothbrushes in the room. However any time I called the front desk the staff were amazing :) will definitely stay again

Friends

10/10

Exceptional

14 Jun 2026

Luis

Clean, friendly staff

Partner

10/10

Exceptional

07 Jun 2026

Steven

The staff were lovely, in particular, Ali on the front desk. The accessible room needs some shelving in the bathroom as there nowhere to put anything, not even on the sink. Great hotel. Good location

Friends_and_family Friends

10/10

Exceptional

19 May 2026

Marie

Great thanks

Friends_and_family Family

8/10

Excellent

19 May 2026

Michael

My single bed room was small but quiet. It was in the basement, no windows. But that helped to keep it quiet. Hot water kettle, AC, and TV all worked okay. Towels, coffee, tea, sugar, cream were restocked daily. Breakfast was scrambled eggs, sausages, toast, Danish, juices, fresh fruit, cereals, milk, coffee and tea. Check in and out was easy.

10/10

Exceptional

04 May 2026

Wayne

Nice little fine. Will definitely stay again when in London. Easy reach of the main line train station and the tube into central London. Great little Portuguese café on the corner for breakfast in the morning if you don’t have it at the hotel..

Partner

4/10

Poor

03 May 2026

Roberto

No window in the room, just a skylight, which was filthy. Aircon didn’t work and no instructions. Double bed was tiny. I’m 6’2” and my entire feet hung off the bed. Check in staff was nice, but not worth the money at all. Terrible sleep

Partner

8/10

Excellent

29 Apr 2026

Colin

The room was in the basement so no window not really a problem. I did mean very little London Noise. The main problem the bed is just 4'6\" a standard double which in this day and age for 2 adults is a bit small so not the best nights sleep.

Partner

10/10

Exceptional

14 Apr 2026

Michael

Dear Sir/Madam,

I am writing to express my sincere appreciation for the excellent stay I recently enjoyed at the Best Western Plus Vauxhall Hotel. From the moment of my arrival until my departure, every aspect of my visit was thoroughly pleasing.

The accommodation was of a remarkably high standard, offering comfort and cleanliness that greatly contributed to a relaxing and enjoyable experience. I was particularly impressed by the attentiveness of the staff, whose professionalism and kindness enhanced my stay significantly.

Furthermore, the facilities provided were well-maintained and thoughtfully arranged, making my time at the hotel both convenient and pleasant. The location also proved to be ideal, allowing easy access to key areas and services.

In summary, I am totally loving the experience and hold the Best Western Plus Vauxhall Hotel in the highest regard. I look forward to returning in the future and will not hesitate to recommend your establishment to others.

Thank you once again for making my stay so memorable.

With Yours Regards,
2DL

Business Family_with_children

8/10

Excellent

10 Apr 2026

Sam

Small rooms, but clean and good value for money

8/10

Excellent

07 Apr 2026

Michael

Quiet room and convenient location

Self

8/10

Excellent

28 Mar 2026

Helen

Excellent hotel, really friendly staff and good location

Partner

10/10

Exceptional

27 Mar 2026

Anthony

Great budget hotel. Really impressed with how clean the rooms were and all the amenities offered. Well located for what I needed, a short walk to Vauxhall and Nine Elms tube stations. Much better than a lot of nearby budget hotels, a world apart in fact. Definitely stay here again. The staff were very friendly, always greeting you and making you feel welcome.

Self

8/10

Excellent

24 Mar 2026

Julie

Was ok for one night

Partner

10/10

Exceptional

23 Mar 2026

Richard

The staff were very helpful. Nice and clean room.

10/10

Exceptional

16 Mar 2026

Anthony

Great compact hotel. Very clean, the staff were very friendly and efficient. Quiet rooms, everything you need and a little bit more. Can’t fault it, much better than the other surrounding competitors.

Self

10/10

Exceptional

15 Mar 2026

Matthew

Impeccably clean. Staff very polite. Cant fault our stay.

Partner

8/10

Excellent

15 Mar 2026

Rachel

The hotel was a 10-minute wall from Nine Elms Tube Station and a 2-minute walk from a bus route (easy to get to Brixton for the Gig we were seeing).
Reception staff were very professional. The hotel amenities were good. Room 22, that we were in, was in the roof space and small - I had to shuffle/side-step to get in/out of bed and be careful not to bang my head on the sloping ceiling! There was no natural light as the only window was very high up with curtains drawn (inaccessible) and we couldn't get the air con to work when it got quite stuffy/warm in the room - that said, the Room was still decent, with everything we needed, for our 1 night stay and we could have called Reception for air con advice if we were staying longer.
Breakfast was good.

Partner

8/10

Excellent

14 Mar 2026

William

Very nice room large bed

Family

8/10

Excellent

02 Mar 2026

Julie

Booked this hotel due to its location to the USA Embassy.
10 minute walk.
Booked a basic room in the basement with no window for a very reasonable price.
Room was actually larger than we expected.
Very clean and had been recently decorated.
Shower water lovely and warm.
Breakfast was good.
Staff were very friendly and helpful.
Let us leave our bags while we attended the Embassy.
Would definitely stay here again.

Partner

8/10

Excellent

02 Mar 2026

Avril

Room was clean and comfortable staff very helpful

Self

8/10

Excellent

28 Feb 2026

Jessica

Reception staff helpful
Room clean - quite small but modern. Currently under going a refurb so very strong smell of paint & our window didn’t open
Air con didn’t work

Partner

10/10

Exceptional

25 Feb 2026

Huw

Spotless room, friendly staff. Very comfortable

Self

10/10

Exceptional

18 Feb 2026

Diana

Excellent accomodation, great room and breakfast, lovely staff

Self

8/10

Excellent

17 Feb 2026

Nichola

We needed an accessible room snd were very pleasantly surprised at how spacing the wetroom was. My only criticism was how far the shower gel and shampoo was from the shower seat.

10/10

Exceptional

14 Feb 2026

Gwen

Clean room and

10/10

Exceptional

06 Feb 2026

Philip

Room very good, Staff very helpful.
Plenty of choice at breakfast,
We didnt go to breakfast until 9.00 , so no bacon left, that was my only grump

Leisure Partner

10/10

Exceptional

05 Feb 2026

Stephen

Hotel was perfectly situated for me. Great transport links as Vauxhall bus and tube nearby. Hotel was very well presented, ckean and co.fortable. Room was warm with aircon . Shower was good. Staff could not have been more helpful.

Self

10/10

Exceptional

24 Jan 2026

Alison

Arrived and reception was quick and efficient, gentleman was very friendly. Room was spotless and had everything I needed, room was very quiet even though I was next to an entrance door so I had a good nights sleep, shower was great with plenty of pressure. Only stayed one night and didn’t have breakfast so can’t comment on that. Would definitely recommend for short stays.

Business

10/10

Exceptional

22 Jan 2026

Leslie

The room was clean and tidy the bathroom was clean and well stocked, there was a lack of tea coffee and sugar. All in all was a comfortable stay

Business

10/10

Exceptional

22 Jan 2026

Tai

I had room 5. Very compact. But has enough room for everything to slot into place. Staff were lovely.

Steamless mirror which is great!.

Only thing I'd mention is the carpet needs a bit of a deeper clean. But I understand as there's not much square footage.

Small things.

The key card slot to switch on lights needs a bit longer when exiting the room and need fixing on better as it fell off.

Lastly the iron and ironing board needs a bit of newer one as it leaks and the board is quite difficult to put up.

Apart from that. Everything else was spotless, lovely and comfy

Business

10/10

Exceptional

12 Jan 2026

Chris

Clean room

Self

10/10

Exceptional

17 Dec 2025

Sam

Spotless hotel, the rooms were very modern and the staff very friendly

Business

10/10

Exceptional

26 Nov 2025

Jamie

Great location (10 minutes from the tube), clean, excellent customer service, small room with all the facilities needed for a short break. Only gripe - prefer a king bed but appreciate rooms are too small to fit one in!

Partner

8/10

Excellent

21 Nov 2025

Vickram

None

Partner

2/10

Poor

13 Oct 2025

Peter

We were very disappointed with our stay. We expected a boutique hotel having purposely avoided a larger hotel. The room had no windows!! It was like being in a cell. To get into bed I jad to climb across my partner because it was impossible to walk down the side of the bed. If we had paid for budget I might have understood but we paid over £200. Daylight robbery. We wanted a romantic weekend but the room was very disorientating and claustrophobic. Unpleasant.

Partner

8/10

Excellent

21 Sep 2025

Clive

Clean and reasonably spacious. Only a skylight. Great location, handy for Vauxhall transport hub, only minutes to centre. Tait Britain, Battersea PS and even Parliament Square walkable. Gail’s and excellent Cafe Parco (in Vauxhall park) nearby for breakfast, Estrella Portuguese restaurant (almost) next door is good, too. Supermarkets etc at Vauxhall.

Leisure Partner

6/10

Pleasant

14 Sep 2025

Borja

The room was very clean and the staff was friendly but I was placed at -1 floor. The room was hot, the Aircon took some time to work. I had no phone signal and I could hear the conversation next door loud and clear.
I slept well but overall it's not good value for money (£250 per night) Perhaps the rooms above floor -1 are better?

Business_and_leisure

8/10

Excellent

05 Sep 2025

Andrew

Perfect location for my needs. Small newly refurbished hotel is very nicely done. Staff very helpful and customer focused. Sadly the aircon in my room didn’t work properly otherwise I’d have given a 5 star rating. Room was very small (typical London). Breakfast pretty good. I would book again.

10/10

Exceptional

03 Sep 2025

Enrique

Good overall stay for the night, Rahul was super helpful

Business Family_with_children

10/10

Exceptional

31 Aug 2025

Keith

Exceptional service

Really comfortable hotel. We had tremendous service from the moment we arrived, checking in, but also at breakfast and checking out. Every part of the hotel is exceptionally clean and we will definitely stay again when we are in the area.

Partner

8/10

Excellent

17 Aug 2025

S

Bed was too small

8/10

Excellent

12 Aug 2025

Haluk

The rooms are very very small , otherwise clean , new well decorated.

Friends_and_family Family

8/10

Excellent

11 Aug 2025

ARUN

Great venue if you are into cricket

came from NY TO watch the test match between India and England at the Kia Oval, only a 10-12 minute walk to from the hotel through quiet back streets. It was ideal for me. Apart from another property across the stadium this is the only property that is within a short walking distance to the stadium, so you don't have to mess around with trains which were packed with spectators to the venue. Since I was alone the hotel was perfect. I took an executive room which was on the smallish side but it was reasonable priced at 179 quid and it had everything that I wanted. It was quiet, clean, had a safe, bottles of water, kettle coffee etc. Also had cable, wifi etc. The mattress was very comfortable and I slept really well for the three nights that I stayed. The area too is very safe. some evenings I walked to vauxhall station about 12-15 minutes away to catch the train to see friends andother times I took an uber and came back pretty late. at no point did I feel unsafe. There are several Portuguese restaurants within a few minutes of walking, one of which I dined in and the food was delicious. There is a pub called canton arms, very popular and excellent, a little walk away. I had drinks there. also convenience store etc. The people in the front desk there 24 x7, who were super helpful. One manager Pavan advised me which trains to take from Heathrow to Vauxhall which cost only 7.5 quid as opposed to a taxi which would have been around 70 quid. I would go back again for sure .

Self

6/10

Pleasant

08 Aug 2025

Mohammed ahmad

The place

8/10

Excellent

04 Aug 2025

Rupert

Nice comfortable hotel

Glad to stay again - this time there was no room available with a window, even though that was what was booked

Self

10/10

Exceptional

23 Jul 2025

Jacqueline

Lovely hotel

Nice clean room close to the us embassy - the purpose of our visit. Nothing to dislike and both receptionists we saw were extra friendly and helpful delaying our check in in case we needed longer. Didn’t have any food so no comment on that but everything was great.

Partner

8/10

Excellent

21 Jul 2025

Vicki

Good but very small room for 2!!

Well located. Quiet street. Tiny room and very small bed ruined it a bit!

Business Partner

10/10

Exceptional

14 Jul 2025

Lindsay

Hotel was about a 10 minute walk from the Vauxhall Underground and train station and about an 8 min walk from the Nine Elms Underground stop. There are several food options close to the Vauxhall stations. Room itself was small and clean. Shower was tiny. We went for a long walk to Buckingham Palace and it was about a 35-40 minute walk. We went over the Vauxhall Bridge and that offered a nice view in the distance of the London Eye. There is a hairdryer, body wash, lotion, and shampoo/conditioner in the room with an iron available upon request. We did not drive or purchase breakfast, so I can't speak to either of those. We went to the SW8 Laundromat to wash clothes and it was very clean and about a 4 minute walk from hotel. The machines take cash or cards, which made it very convenient. Staff was very nice and helpful. There is a lift as well. Would recommend.

Business_and_leisure Family

10/10

Exceptional

13 Jul 2025

Ivan

London visit

I had a great stay. Very quiet and clean. Very friendly reception and breakfast bar staff. Easy walking to Vauxall tube and train station with connection to Gatwick. Also in a convenient bus route to Vauxhall and Victoria Station. My only minor quibble was room size. I was hard to have a suitcase on a rack and open the door properly but that's a common London problem. Otherwise highly recommend.

Business

8/10

Excellent

27 Jun 2025

Susan

The room is pretty small but the front desk stuff are very nice. It was hard to have 2 people's luggages in the double room. The bus stop is just around the corner.

Leisure Friends

10/10

Exceptional

22 Jun 2025

Stuart

Ideal for needs - clean, tidy, pleasant staff, good transport links

Leisure Self

6/10

Pleasant

17 Jun 2025

John

Not good hotel if staying more than one night.
Expensive stay for very little amenities.

Business_and_leisure Partner

10/10

Exceptional

13 Jun 2025

Nicholas

Welcoming team and great location for 02 academy and Vauxhall bridge. Comfortable room

Leisure Self

8/10

Excellent

08 Jun 2025

William

The room was a bit small

Business

10/10

Exceptional

08 Jun 2025

Jimmy

Worked out great

10/10

Exceptional

01 Jun 2025

Craig

The staff were extremely welcoming and friendly.

Self

10/10

Exceptional

29 May 2025

George

Efficient, quick check in and out.

Business

8/10

Excellent

29 May 2025

peter

quick over night stay coming back through London

Business

8/10

Excellent

25 May 2025

Edward

Hotel was fine!

Business_and_leisure Family

10/10

Exceptional

18 May 2025

Diane

Lovely staff

10/10

Exceptional

08 May 2025

Naseem

Very Central

Walking distance to Big Ben and London Eye

Friends_and_family Friends

10/10

Exceptional

28 Apr 2025

Shivani

Very comfortable stay at this hotel. Huge thank you to the staff for being so friendly and helpful with regard to taxi bookings, restaurant recommendations, etc… - special shoutout to Rahul who provided exceptional service!

Leisure Family

10/10

Exceptional

27 Apr 2025

Heidi

Very Impressed with this hotel and its staff will stay there again

2/10

Poor

26 Apr 2025

MOHAMMAD

One of the worst hotel rooms I’ve been in I booked a twine / double room and all I got is one small bed and when I talked to the receptionist he said that they don’t have any twine rooms in the hotel ! one of worst holidays in my life.

Leisure Friends

10/10

Exceptional

21 Apr 2025

Marie

Nice hotel

Room was spotless staff friendly breakfast not great as I’m gluten free and wasn’t given any options but there was fruit bacon eggs beans yoghurts

Friends_and_family Family

10/10

Exceptional

12 Apr 2025

Claire

Excellent value for money

I needed somewhere close to the US embassy for an early morning appointment. It was a clean, comfortable, quiet and convenient place to stay. The room was small but very well designed, with everything you could need for an overnight stay. The only window was a skylight with electronic controls for opening / closing and adjusting the blinds. (Not a problem.) The very limited clothes hanging space might make it less suitable for a longer stay - but I only saw one room.
The breakfast was ample and very tasty with a very helpful young lady ensuring that everyone had what they needed.

Self

6/10

Pleasant

06 Apr 2025

Laura

Room tiny, on a flight path so lots of noise. Shower poor. Light switch broken. Refreshments not replaced

8/10

Excellent

06 Apr 2025

Efe

Very convenient place

Business Self

10/10

Exceptional

03 Apr 2025

Rhian

Perfect hotel, would highly recommend

Amazing hotel. Staff are friendly and helpful. Rooms and facilities are very clean and modern. Parking was easy and relatively cheap. Breakfast was plentiful and lady working there was very thorough and kept everything spotless. Would highly recommend and shall look forwards to returning in the near future.

Partner

6/10

Pleasant

28 Mar 2025

Neil

Staff were very friendly and polite but was disappointed with no bar or restaurant facilities on site when it advertise on website

Business

4/10

Poor

09 Mar 2025

Aleksandra

Tiniest room ever.

I have never stayed in a smaller room than this. The floor area wcouldnt have been larger than 3m2 plus tiny bathroom. No space for wardrobe, no window except for tiny skylight high up over the bed.

Business

10/10

Exceptional

06 Mar 2025

James

Lovely newly renovated room. Ali on reception was very pleasant and provided a great service.

Business Self

10/10

Exceptional

27 Feb 2025

Verified traveler

Good for one night

Partner

8/10

Excellent

25 Feb 2025

Helen

Staff excellent,very helpful.

Leisure Partner

10/10

Exceptional

22 Feb 2025

Luc

Excellent value for money, easy to walk to the tube/train station at Vauxhall (10 minutes walk), reasonably close to Battersea Power station (~30 minutes walk). Access via tube to London is reasonably easy.
The inside is very clean, with housekeeping coming in with fresh towels every day and room cleaning (a rarity post-covid). Lots of lighting in the room and spacious for a London-area hotel.

Leisure Self

10/10

Exceptional

09 Feb 2025

Peter

Amazing staff.

Staff were amazingly helpful and friendly and couldn't do enough to help. Breakfast was also satisfying for a small place considering. Thank you to all staff foraking stay a pleasure and feel like at home. 🙏❤️
Location was also good and place was very good and great price.

Friends_and_family Friends

10/10

Exceptional

06 Feb 2025

Lilibeth

The staff are really nice and helpful. Pavan one their staff is nice , very helpful. Im happy with my stay there .

Business Self

10/10

Exceptional

04 Feb 2025

Phoebe

Rooms are a little small but very clean, comfortable and modern. Friendly staff.

Leisure Partner

6/10

Pleasant

26 Jan 2025

Julie

We booked a Junior Suite, which it certainly was not. The size was smaller than a double room I previously booked at the Premier Inn. Zero windows other than a small skylight .. made it feel even more claustrophobic. The door almost hit the bed on entering the room. I’m shocked they state this as a junior suite. Avoid room 6!

Leisure Family

10/10

Exceptional

25 Jan 2025

Adina

Great premises at a convenient location

Business Self

10/10

Exceptional

19 Jan 2025

simon

Lovely helpful friendly staff. Very accommodating to our needs. Checkin & out a breeze. Room & hotel very clean and modern feel. Only negative thing I would say the parking is at holiday inn hotel over the road and limited so might be worth prebooking, we were lucky and managed to get a spot on arrival 😀

Business Family

10/10

Exceptional

19 Jan 2025

Ayo

Great service overall

Rahul who was the receptionist was amazing. Very efficient guy. The breakfast was also well prepared and the room was neat. Overall, i enjoyed my stay and recommends it.

Partner

10/10

Exceptional

15 Jan 2025

Andrew

Nice and clean room, good size tv and great shower, bed really comfy. Friendly check in staff.

Self

10/10

Exceptional

08 Jan 2025

Naghmeh

I was there for one night. Very close to USA embassy. Having a space for parking was the reason for my stay. I like best western hotels.

Business Partner

10/10

Exceptional

07 Jan 2025

Birjis

Excellent customer service

The rooms were very clean and comfortable.The manager Vijay, Rahul and Mariana were very professional and helpful. There customer service was excellent. The House keeping staff was also very nice. And there was always someone on the reception to assist you. I had a great stay there 😊

Self

10/10

Exceptional

23 Dec 2024

Ben

Wonderful

Will be booking this hotel again was perfect for our stay. Room clean and comfortable. Breakfast was good. Lovely staff.

Partner

10/10

Exceptional

08 Dec 2024

Verified traveler

One night stay.

The check in reception was very friendly and polite.
The room was very small and the shower was on the small size also. This made it not feel value for money.
The 2 bottles of water and the slippers were a nice touch, however still did not feel value for money.

10/10

Exceptional

04 Dec 2024

Marie

Near US embassy. Staff couldn’t have done more for us.

Business Partner