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8.2/10Excellent306 Reviews
Cleanliness8.6/10 8.6
Service8.4/10 8.4
Comfort8.2/10 8.2
Condition8.2/10 8.2
Location9.0/10 9.0
Neighborhood7.8/10 7.8
Value6.0/10 6.0
Amenities7.8/10 7.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About U Hotel Penang
Enjoy a comfortable stay at U Hotel Penang, located in Gelugor, George Town. A short 3-minute drive takes you to Queensbay Mall, while KOMTAR is just 8 minutes away. This hotel offers complimentary Wi-Fi, a business center, and dry cleaning services.
Relax in one of the 128 air-conditioned rooms, each equipped with a flat-screen TV, safe, and desk. The en suite bathroom includes a shower and hairdryer. Free self-parking is available onsite. Penang Intl. Airport (PEN) is approximately a 6. 3-mile drive.
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With a stay at U Hotel Penang in George Town (Gelugor), you'll be within a 15-minute drive of Gurney Drive and Penang Hill. This hotel is 0.2 mi (0.3 km) from University of Science-Malaysia and 1.5 mi (2.4 km) from Penang Youth and Sports Complex.
Make yourself at home in one of the 128 air-conditioned rooms featuring flat-screen televisions. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.
Free self parking is available onsite.
Popular amenities
Parking available
Concierge
Laundry
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MYR 200 per stay
- A tax is imposed by the city: MYR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
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You need to know
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
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Minimal age
18
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Spoken Language
Malay
English
Nearby attractions
University of Science-Malaysia
0.3 km / 0.2 mi
RECSAM and Institute Pendidikan Guru
2.1 km / 1.3 mi
Penang Youth and Sports Complex
2.2 km / 1.3 mi
Queensbay Mall
3 km / 1.8 mi
Penang Bridge West End
3.8 km / 2.3 mi
Penang International Sports Arena
3.9 km / 2.4 mi
The Light City
4.1 km / 2.5 mi
THE LIGHT Waterfront Penang
4.5 km / 2.8 mi
Relau Sport Complex
5.7 km / 3.5 mi
Snake Temple
6 km / 3.7 mi
Hospital Lam Wah Ee
6.2 km / 3.8 mi
Penang State Mosque
7.5 km / 4.7 mi
Suffolk House
8.1 km / 5 mi
Chit Tiau Lor Ban San
8.4 km / 5.2 mi
Malaya Bicycle Museum
8.7 km / 5.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 128
- hotel
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Car hireExtra charge
- Laundry serviceExtra charge
- Hotel safeExtra charge
- Lift accessExtra charge
- Luggage roomExtra charge
Show 7 more facilities & services
- Clothes dryer
- Towels and bed linenExtra charge
- BarExtra charge
- Smoking areaExtra charge
- Meeting room
- Business centre
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Hotel Penang
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Hotel Penang
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Hotel Penang
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Hotel Penang
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Hotel Penang
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Hotel Penang
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Hotel Penang
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Hotel Penang
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Hotel Penang
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE KING BEDRoom • DELUXE KING BEDROO.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Hotel Penang
Room DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about U Hotel Penang
100
reviews shown
Alexander
Good hotel for stopover in Penang.
Ram Mahalingam
Hotel rooms are neat and clean. Staff services are good. But basic amenities such as tooth paste & brushes are not providing. Overall pleasant experience and nice stay.
Tony
I am very satisfied with my stay.
CHIARA LUCY ASIR
Place was great and bed was comfortable. I had a good sleep. A lot of eateries and convenience stores nearby.
Seamless check in and deposit was RM100.
Staff very friendly and approachable.
The only thing is that inside the room I feel the area where the iron board is and the cups and utensils was dusty. I feel the hotel can improve on this.
Otherwise good stay. Will definitely stay again.
Seamless check in and deposit was RM100.
Staff very friendly and approachable.
The only thing is that inside the room I feel the area where the iron board is and the cups and utensils was dusty. I feel the hotel can improve on this.
Otherwise good stay. Will definitely stay again.
Joseph
Beware horrible smelly dump! Hobos sleeping out froht as we walked in through the cigarette smoke around front door. Dark scratched up painted walls in room. No shower to toilet divider leavng toilet seat slippery wet at all times. No wash cloths. Very few outlets. Very dark room, smelly and dirty floor. Definitely not family friendly and should be a one star or less rating.
Tony
Everything is satisfactory
Ahmad siddiki
Good
Ooi
Definitely will stay again when come to Penang.
Ooi
Nearby many restaurants surrounding.
Ivor
Very walkable area. Diy laundry, restaurants and Lotus nearby. Room very well planned for business traveller.
Ahmad
Good
Ooi
Convenient
Lai Chuan
Hotel is clean and beside Lotus shopping. Staff are friendly and helpful.
Andy
Room a bit small though.
Should provide room slippers.
Should provide room slippers.
jamal
The location is perfect
It's clean
It's clean
Ong Kian
Very good easy to get foods
Zain Qisti
Everything was ok, but we don't like the colour and the condition of your floors in the rooms..thanks.
Raidha
Worst staff
The rooms are too small. The staff are very rude and they dont want to communicate or give feedback. They are the worst.
LEE WEI
a good option for budget stay.
Ali
Their is too much humidity in the room
Wei Ming
Always a great location to stay in Penang. Convenient location that's between the George Town and industrial area. Plenty to eat around the area and short drive to Queensbay Mall.
Verified traveler
check in and 1st impression on room condition
the room was not cleaned properly. debris was not cleaned. \"unwanted stain\" on the toilet bowl. cleaning job was not done.
when checked in, my info was not received by the hotel. but the staff was very helpful and dedicated to rectify the issue.
when checked in, my info was not received by the hotel. but the staff was very helpful and dedicated to rectify the issue.
Periyasamy
I checked in on 01st July for two days, the receptionist was very professional in handling my reservation. I'm very concerned about the on going COVID 19 epidemic and i was given format question regarding the virus, unfortunately your hotel DID NOT record my body temperature, which is unsafe for other guest. I'm a ex hotelier for 25 years with international chain of hotels. International news and local news are very important for me and your hotel did not provide TV channels and the receptionist informed me that its under repair, hotel is trying to save some money by not subscribing due to the above epidemic,what about news paper for two days. Please check your public advertisement on the web of what your're providing.
Verified traveler
Easy excess
Mei Foong
Traveling to Penang by car
a lot of parking space and it's free :)
LHAng
Clean and friendly staff, convenient location
KJAY
Everything is excellent right from checking in , the room, location, service from friendly staff and ease of checking out. Keep it up! Will definitely recommend to others.
Verified traveler
Good hotel for business trips.
Mohd
Nice hotel
Verified traveler
strategic area
Verified traveler
Clean room and minimalist design
ShireenMY
Clean and comfortable room.
Verified traveler
Art wall, clean and tidy.
Excellent nonslip bathroom floor
Excellent nonslip bathroom floor
Verified traveler
Excellent service!
Verified traveler
Room rather tight in space
Lim
Not bad,Clean,big parking space, various foods nearby
Verified traveler
Good convenient place to stay with ample carpark.next to hawker center and Tesco. A very affordable thai massage just behind the hotel . 40rm an hr
Good ample business stay for the night .
Good ample business stay for the night .
Sarah
Good stay
Great location with yummy food stalls around. Only 20 mins to airport.
Staff was very service oriented, we enjoyed our stay, and would come back again.
Staff was very service oriented, we enjoyed our stay, and would come back again.
Verified traveler
Problem with services level
Check in was awful. Feel like I am not customer for them. They told me that you didn't pay hotel tax, yet, only!!! No welcome word. After entered room, somebody (room services) tried to open my room door! But the morning staff was nice. They should provide same services from morning to night time. I will not stay there, again.
ROBERT
Convenient and affordable night's sleep
You get a small room but it's clean, has no smells or bugs. The beds are firm. Staff helpful. 300 meters down Jalan Sungai Dua is a fantastic hawker center with great food. Conveniently located on bus lines. 15 minutes from the airport by taxi. Decent value for money.
Verified traveler
I like it because cleaning and clam I don’t like it because of doesn’t has breakfast
Verified traveler
Near to places l wanted to go got grocers etc
Sofyan Halim
increase the services
narrow room, not available breakfast services, others
Verified traveler
Nothing much to comment. It is a budget hotel with basic amenities.
Pros
- Large parking lots
- Plenty of restaurant within walking distance. (bonus: Kim Hin seafood highly recommended!)
- Next to tesco
- Hotel take note of my request for a quiet room.
Cons
- Staff could be more courteous
- Bed is less than decent (it's budget anyways....)
Wouldn't say it is value for money but what you pay is what you get.
Pros
- Large parking lots
- Plenty of restaurant within walking distance. (bonus: Kim Hin seafood highly recommended!)
- Next to tesco
- Hotel take note of my request for a quiet room.
Cons
- Staff could be more courteous
- Bed is less than decent (it's budget anyways....)
Wouldn't say it is value for money but what you pay is what you get.
Verified traveler
Nice and clean room. location is good too. Just need to improve wifi speed. Couldn't even download emails.
Verified traveler
good hotel
Ray
room small
Verified traveler
Staffs are friendly. Although the room is small, but it is clean. Deco is industrial and i love it. Will come back
Verified traveler
A ridiculous amount of deposit (RM200) requested upon check-in.
Verified traveler
Great location
Verified traveler
Rooms facing main road are quite noisy when the vehicle pass over.
Wong
Room condition was okay, parking was easy.
Verified traveler
Overall nice hotel. Only problem is the toilet where the shower area tend to flood quite fast and the soap dispenser is faulty
Verified traveler
the security system was very good
the staff was polite
overall i can rate the U hotel 85%
the staff was polite
overall i can rate the U hotel 85%
johny
nice hotel. nice environment. near to many facilities. no traffic jam
Dayana
Friendly concierge staffs. Fast check-in process. Room is considerably small but it’s clean and comfortable. Toilet amenities are replaced everyday. Hotel location is strategically located nearby many eateries which are only a few walking distance away. Grab car service also easily available.
Hayati
Nice hotel, near tesco extra & more facilities.
Mayaarinda
Its a very good hotel.. it offers u with a warm welcome staff.. the staff are very helpful.. eventhgh there is no breakfst provided.. there are plenty of shop just a walking distance.. pizza hut, mcd, kfc baskin robin.. mamak, 7e and tesco are just 5 min of walking.. every saturday got ‘pasar malam’ infront of the hotel.. im very satisfied wth this hotel n im inviting u to feel the pleasure ive got there .. enjoy ur holidayyy 🙂
TAN
Water leaking and noisy sound
Room 433 near to window roof water leaking, please help to repair it. besides, during my stay there's guest having a baby crying at the night and her kids is making loud noisy sound at room corridor...other than that my bathroom not enough pressure to pump out water, maintenance team fix it after i came back from work. Overall hotel service, cleaner, maintenance team is NICE & GOOD! also, room wifi is SUPERB fast!!!!
Verified traveler
walking distance to Tesco and many food outlet. Is convenient to get to/from airport. Getting into town is easy as there is alot of grab drivers around.
Verified traveler
Simple, nice and clean hotel, but without breakfast.
Verified traveler
pleasant stay, good location
nice new hotel, very convenient location - accessible to fast food chains and Queensway shopping malls
IraNatasha
Practical hotel out from crowd
Situated between the airport and georgetown. Bus stop in front. Easy Grab for transport. Convenience and practical.
Nabilah
Nice hotel
Nice hotel, near to USM, just behind TESCO, will great if they can include free breakfast in future, just the room are comfort,no facilities include.
Get the middle room at hallway, open the window and u can see people pass by your window in the same floor, just need to cover it with window curtain.
Get the middle room at hallway, open the window and u can see people pass by your window in the same floor, just need to cover it with window curtain.
Raven
Close to fast food
Clean hotel, nice parking lot. Got guards. Close to fat food and masjid.
Fiqrie
i will so come back! room is surprisingly stylish and so comfy!
Verified traveler
Nice hotel with a classic touch and arts. Good enough for a 3 star hotel and very nearby to a few nice and famous restaurants. Also near to convenient store for our convenience
Annie
Lovely Hotel
The hotel is clean, next to Tesco, very convenience. Their staff are helpful.
YUH LEONG
Good location hotel
I would like to suggest hotel should sliper and refrigerater.
KQ
Nice Boutique Hotel
Nice boutique hotel with close proximity to Queensbay Mall and airport. Nearby hotel there are local tze char and fast food eateries. Easy to grab transport to go town.
Celina
Room is quite small, yet quite pricy and it is without breakfast.
Verified traveler
Recommended place to stay
Room is clean and comfortable. Convenient and many choice of food around. Traffic can be quite heavy at rush hours.
Teh
overall good location
James
Free parking and comfortable small room
Parking and WiFi are free. Room is a bit small but comfortable. Receptionists are friendly too..
Verified traveler
value for money
Nice hotel with friendly staff. hotel is near with the convenient store (Tesco and 7-Eleven).
Stephen
Not quite up to par for this stay
Been here many times for business trip and always been a pleasant stay, as the hotel is relatively new and quite clean. But it's not really up to par for this trip.
Upon check-in, the staff gave me a room which was occupied, and I scanned the card at the door so many times until the guest has to tell me I got the \"wrong\" room. How could they give me a room that has been taken? Wasn't it captured in the system?
Upon check-in, the staff gave me a room which was occupied, and I scanned the card at the door so many times until the guest has to tell me I got the \"wrong\" room. How could they give me a room that has been taken? Wasn't it captured in the system?
Priscilla
Nice budget hotel
The hotel is very new and clean. Hairdryer and mini fridge available in the room.
Verified traveler
Near to USM
Overall good, near to USM, but traffic a bit jam around there
RONG SUAN
My second stay
very near to USM, will definitely stay here if have to attend event in usm! very clean and nice environment too.
Verified traveler
Awesome
The location is the best. walking distance to tesco extra and also local food such as nasi kandar.
Bee Chin
Good service and good value for money
Stay for usm graduation ceremony, it is near to usm. Surrounded by Tesco and local food(within 5mins walking distance). Hotel has it own private parking space so it is convenient for driving guest. Room clean is 7/10, above average but still can improve. Bathroom shower head have some problem, the water too small and direction is abit weird. Staff is friendly and try to attend our request, good service. Wifi is weak at level4, almost difficult to connect during night time, most of the time is using own hp data. No electric on the first day afternoon when we rest at hotel. Overall, it is still value for money.
Verified traveler
Clean hotel
Hotel should provide slipper for guest. And, Astro TV programme.
BTrav
Sleepless Night
Given a room facing the street where an outdoor band played super loud music from 6pm to 1215am. Unable to sleep even with ear plugs. Hotel was not full so should allocate only rooms in rear wing or at least alert guests with options.
Verified traveler
near to bayan lepas industry area.
Should have a gym so that guests can do some exercise especially for business purpose.
gerri
Nice and modern\nEateries around
Great friendly staff
Convenient n safe location
Recommended
Convenient n safe location
Recommended
CHENG
amazing
boon
Clean but noisy
The soundproof of this hotel is absolutely terrible. I can hear people talking, walking around and opening the room doors.
CYL
Clean and comfortable
The hotel rate a little bit higher and without breakfast and sliper in the room. If car park with roof would be good.
CKY
Simple & Comfortable
Check-in: OK
Check-out: OK
Parking availability: OK
Room condition: Satisfied
Facilities: Satisfied
Shops nearby: Quite a lot & convenient to reach
Check-out: OK
Parking availability: OK
Room condition: Satisfied
Facilities: Satisfied
Shops nearby: Quite a lot & convenient to reach
Verified traveler
The interior design make me feel peaceful.
Based on my experience, the king room is smaller than the queen room.
Verified traveler
Strategy location going to shopping mall
helpful staff and clean room. hotel allow to help traveller to print boarding pass with foc which is very helpful.
lily
nice hotel
clean and value for money, near to my event area usm
Verified traveler
Having quiet environment and friendly staff. Nice decoration.
Rodney
Clean comfortable near airport for an over-nighter
Nice location if coming/going to the airport. Lots of food, amenities nearby. Great for an overnight stay where you want only a clean comfortable room and hot shower without travelling all the way to the city
VH
Nice hotel, good location!!
“I enjoyed my stay. The staff were polite and helpful. Security is good as well there is a 2 tier security to enter the room. Location is also super good! Walking distance to TESCO Extra Penang and if want to go Queensbay Mall, just take bus 304 or 308 opposite TESCO extra and right in front of the QBM, bus fare RM1.40 only rather take taxi costs about RM18.00 or more.
vyn
Over all everything is fine on this hotel.
But only the bed was bad, u can feel the spring. Complaint the housekeeping. Told us is like that as the bed is old n long times. Sleep uncomfortable.
Kit
Near to Tesco and Bus Terminal. Nice decoration. Wifi need to upgrade.
razif
1 - Internet connection so slow
2 - Aircon takes long time to cool
3 - Mattress is too hard
4 - Neat and tidy room
2 - Aircon takes long time to cool
3 - Mattress is too hard
4 - Neat and tidy room
fong
Clean
It's comfortable and clean
Verified traveler
New, safe and clean hotel
Very new and clean hotel. Corridor was a bit echo-ey, can hear the doors slam from other rooms (since the whole building is floorboard and not carpeted. The bathroom had a tiny bit of smell (wet smell, like the air wasn't ventilated properly.) Over all, it was a good stay...I would recommend local eats across from the hotel - grace cafe (kolo mee) was supurb!!
Location & surroundings
U Hotel Penang
676 Jalan Sungai Dua, Penang, Malaysia
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U Hotel Penang
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