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AC Hotel Penang

Penang · Malaysia

Jalan Bukit Gambir, Penang, 213View location

8.2/10Excellent1,000 Reviews
Cleanliness8.4/108.4
Service8.2/108.2
Comfort8.4/108.4
Condition8.2/108.2
Location7.2/107.2
Neighborhood7.6/107.6
Value8.6/108.6
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About AC Hotel Penang

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.

Enjoy a meal at Cafe or snacks in the hotel's coffee shop/cafe. Buffet breakfasts are available daily for a fee. Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in George Town?

This hotel has 6361 square feet (591 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 423 air-conditioned rooms featuring refrigerators and LCD televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

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With a stay at AC Hotel by Marriott Penang in George Town (Bayan Lepas), you'll be within a 15-minute drive of KOMTAR and Gurney Drive. This hotel is 7.6 mi (12.2 km) from Penang Hill and 1.2 mi (2 km) from RECSAM and Institute Pendidikan Guru.

Make yourself at home in one of the 423 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in George Town? This hotel has 6361 square feet (591 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MYR 3.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Fee for buffet breakfast: approximately MYR 42 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

RECSAM and Institute Pendidikan Guru 0.9 km / 0.5 mi
Penang International Sports Arena 2 km / 1.2 mi
University of Science-Malaysia 2.3 km / 1.4 mi
Queensbay Mall 2.7 km / 1.7 mi
Snake Temple 3.9 km / 2.4 mi
Relau Sport Complex 4 km / 2.5 mi
Penang Youth and Sports Complex 4 km / 2.5 mi
Hospital Lam Wah Ee 8 km / 5 mi
The Light City 8.8 km / 5.5 mi
Penang State Mosque 9.1 km / 5.7 mi
Masjid Negeri 9.3 km / 5.8 mi
Suffolk House 9.7 km / 6 mi
Pantai Teluk Bayu 10.1 km / 6.3 mi
Penang Bridge West End 10.1 km / 6.3 mi
City Stadium 10.5 km / 6.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2014
  • Total number of rooms: 423
  • Number of floors (main building): 19
  • Single rooms: 155
  • Twin rooms: 66
  • Junior suites: 17
  • Apartments: 185
  • hotel
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Show 68 more facilities & services
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Car hire
  • Transfer serviceExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Laundry service
  • Medical service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Concierge
  • Gym
  • NewspapersExtra charge
  • Luggage room
  • Dining area
  • Clothes dryer
  • Electric kettle: 1
  • Café
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • Conference hostess
  • Secretarial serviceExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • Children’s swimming area
  • Sun loungers
  • Game room
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO EXECUTIVESTUDIO • EXECUTIVESTU.EJ-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    STUDIO EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDROOMSSUITE • THREE BEDROOMSSUI.B3-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    SUITE THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B3-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM KING BEDRoom • PREMIUM KING BEDROO.KG-PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    Room PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDROOMSSUITE • THREE BEDROOMS • 3 Bedrooms • 126 m²SUI.B3
    SUITE THREE BEDROOMSPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    126 m²
    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Bed setup
    Single bed 80-130 width, Queen-size bed 150-154 width
    Bedrooms
    3
    Room type
    SUITE
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Living room: 1
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    Show all 9 amenities
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    SUITE THREE BEDROOMS

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    126 m²
    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Bed setup
    Single bed 80-130 width, Queen-size bed 150-154 width
    Bedrooms
    3
    Room type
    SUITE
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B3

    Room amenities

    • Living room: 1
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUMSINGLE • PREMIUM • 1 Bedroom • 28 m²SGL.PI
    SINGLE PREMIUMPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Internet access
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Electric Kettle
    • Individually adjustable air conditioning
    • Safe
    Show all 16 amenities
    • Housekeeping
    • Satellite TV
    • Desk
    • Toiletries
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    SINGLE PREMIUM

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI

    Room amenities

    • TV
    • Internet access
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Electric Kettle
    • Individually adjustable air conditioning
    • Safe
    • Housekeeping
    • Satellite TV
    • Desk
    • Toiletries
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVESTUDIO • EXECUTIVE • 1 Bedroom • 94 m²STU.EJ
    STUDIO EXECUTIVEPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    94 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Ironing set
    • Shower
    • TV
    • Tea and coffee making facilities
    • Direct dial telephone
    • Hairdryer
    • Individually adjustable air conditioning
    • Safe

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    STUDIO EXECUTIVE

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    94 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ

    Room amenities

    • Ironing set
    • Shower
    • TV
    • Tea and coffee making facilities
    • Direct dial telephone
    • Hairdryer
    • Individually adjustable air conditioning
    • Safe

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BED • 1 Bedroom • 126 m²SUI.DB
    SUITE WITH DOUBLE BEDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    126 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Individually adjustable air conditioning
    • Toiletries
    • Safe
    • Satellite TV
    • Housekeeping
    • Electric Kettle
    • Desk
    • Bathroom
    Show all 16 amenities
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Fridge
    • Tea and coffee making facilities
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    SUITE WITH DOUBLE BED

    Room photos

    5 photos

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    Room overview

    Non-smoking room
    Room size
    126 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Room amenities

    • Individually adjustable air conditioning
    • Toiletries
    • Safe
    • Satellite TV
    • Housekeeping
    • Electric Kettle
    • Desk
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Fridge
    • Tea and coffee making facilities
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXE • 1 Bedroom • 28 m²SGL.DX-1
    SINGLE DELUXEPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Toiletries
    • Individually adjustable air conditioning
    • Safe
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    Show all 16 amenities
    • Internet access
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Electric Kettle
    • Housekeeping
    • Satellite TV
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    SINGLE DELUXE

    Room photos

    4 photos

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    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-1

    Room amenities

    • Toiletries
    • Individually adjustable air conditioning
    • Safe
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Electric Kettle
    • Housekeeping
    • Satellite TV
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 28 m²DBL.DX-1
    DOUBLE DELUXEPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Ironing set
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Fridge
    Show all 16 amenities
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Toiletries
    • Desk
    • Satellite TV
    • Housekeeping
    • Electric Kettle

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    DOUBLE DELUXE

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Room amenities

    • Ironing set
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Toiletries
    • Desk
    • Satellite TV
    • Housekeeping
    • Electric Kettle

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUMTWN.PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    TWIN PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUMSINGLE • PREMIUMSGL.PI-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AC Hotel Penang

    SINGLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about AC Hotel Penang

8.2
Excellent
1,000 Reviews
Cleanliness
8.4 /10
Service
8.2 /10
Comfort
8.4 /10
Condition
8.2 /10
Location
7.2 /10
Neighborhood
7.6 /10
Value
8.6 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
13 Jul 2026
bobby
Comfortable and relaxing, the staff is too notch!
Self
8/10
Excellent
10 Jul 2026
Alex
The 3 bed suite we stayed was a bit tired, with frayed couches, wobbly tap fittings, average building quality, noisy air conditioner, and surprisingly no fridge in the apartment. We asked to move which was happily accommodated, and chose a 2 bed suite which had a better view, a fridge, and thankfully a quieter AC unit. The kitchens in both apartments were locked off, so there is no cutlery or sink. The pool was nice, but green around the edges. Overall it was a comfortable stay, but probably not at the standard I was expecting for the Marriott brand.
Family_with_children
8/10
Excellent
29 Jun 2026
Sakthi
I didn’t like the breakfast buffet, it caters to local Malays & Chinese. Also, within walking distance I couldn’t find a good clean restaurant. I liked the fact that they have a shuttle to Queensberry mall, which is a happening place. And the hotel is close to the airport. These facts makes this hotel good value for money.
Self
10/10
Exceptional
22 Jun 2026
Angela
Excellent staff, warm and helful
Friends
8/10
Excellent
09 Apr 2026
SUNDHARAMOORTHY
Clean rooms, supportive staff, good breakfast choices, and good wifi through out.
Self
10/10
Exceptional
28 Mar 2026
Kevin
Clean room
10/10
Exceptional
23 Feb 2026
Muhammad Yazid
Friendly staff
8/10
Excellent
14 Jan 2026
Mun See
Been staying in this hotel even before it was under Marriott. Much improvement from the previous setup. Convenient location.
Business_and_leisure Self
6/10
Pleasant
08 Jan 2026
Issam
The apartments are bit old with a small living room.
Leisure Family
10/10
Exceptional
30 Dec 2025
yasmeen
- Friendly and helpful staffs (Reception and housekeeping).
- Not sure whether my booking was entitled for breakfast or not. During checked-in i was told that include breakfast but our room was not in the list at the restaurant.
- Very near to Kayu Original Nasi Kandar (walking distance).
- Room is very big, spacious and clean. Suitable for family of 5 with children. Exceed my expectation.
Leisure Family
10/10
Exceptional
28 Nov 2025
TEH
Everything good
Business
10/10
Exceptional
18 Nov 2025
KEVIN
Clean room, staffs is very polite and friendly. Nice area to stay with many different dining options as well!
Leisure Family
10/10
Exceptional
14 Nov 2025
Charles
Great stay
Business Self
8/10
Excellent
10 Nov 2025
JUNG DAM
Clean room
Partner
10/10
Exceptional
07 Nov 2025
Muhammad Yazid
Good
Leisure Self
10/10
Exceptional
03 Nov 2025
Izzah
Yes. The room is clean, but I think the wardrobe need to be cleaned more. The safe deposit box is also broken
Self
8/10
Excellent
10 Oct 2025
jeng kang
Overall hotel is good. No restaurant/ coffeeshop surrounding
Business
6/10
Pleasant
27 Aug 2025
NAMMIN
Nothing specific thung of this hotel
8/10
Excellent
06 Jul 2025
Adrian

Excellent hotel but not much around

We stayed here one night after flying in to Penang fairly late at night. The breakfast was excellent.
Partner
10/10
Exceptional
29 Jun 2025
sootng
Arrived at the hotel at about 5 pm and was attended to by Staff Rimon at the counter, he is exceptionally welcoming and therefore making my check in especially pleasant. As I had make the booking just a day ago and it seems that the booking has not reflected yet in the system, he kindly explained to me and assured me that it would not be an issue. Additionally as my return flight is pretty late, he also try to accommodate my request for late check out as well as a high floor unit. The hotel also had a shuttle bus that operates in the evening to the nearby Queensbay mall and Rimon as well kindly did a reservation for me to and fro just to make sure that I have a seat on the shuttle. From the hotel is about a 15 minutes drive on the shuttle to the mall :). Just outside the hotels, there are stretches and plenty of food places. My stay here has been exceptionally pleasant and felt very welcoming especially because of Rimon, it nice to see him at the counter with his alway wide and warm welcoming smile :)

The hotel booked is a family unit and is 94 sqm in size. It has a nice view of Penang island and that it has 2 bedrooms with 2 bathroom as well as a study room. It comes with also a balcony and also a living and dining area. Both of the bedrooms window have very good city view. We also managed to catch some fireworks on the night of the 28 June :). The decoration of the executive family suites is very modern and it really have the feel of home :).
Leisure Family
4/10
Poor
04 Jun 2025
Rajiv
It took more than 30 mins to arrange local transport. They have no restaurant open for dinner. Reception staff had poor attitude
Business
6/10
Pleasant
28 Feb 2025
Marco
Confortable, spacious room. Kind, attentive staff. No room service, surprising for a full service hotel.

Extremely difficult to even do this review-no internet connection.

Wifi was extremely poor, making it impossible to work and to manage issues that required internet connectivity.
Leisure Partner
10/10
Exceptional
24 Feb 2025
Adnan
Great place to stay, very nice staff.
Business_and_leisure Self
10/10
Exceptional
16 Feb 2025
Carlina
Just needed a place close to the airport for an overnight layover, but the hotel was much better than I’d expected. Would absolutely book it again
10/10
Exceptional
12 Feb 2025
Paul
Very clean with exceptional staff.
Leisure Partner
8/10
Excellent
07 Feb 2025
Karen Yoon Ping
I am impressed with the service and condition of the hotel after Marriott took over Vistana. Will definitely stay there again
Partner
10/10
Exceptional
20 Jan 2025
Eugene Kim Hock
Ok
Leisure Family
10/10
Exceptional
19 Jan 2025
Andrew

Good one

Lovely hotel and very friendly staff
Self
2/10
Poor
18 Nov 2024
Xue Ying
Suite facilities are old ,doesn’t have enough power outlets
Leisure Self
8/10
Excellent
16 Nov 2024
YI JU

Nice hotel

Nice hotel with good service by always friendly staff.
Just the breakfast food selection could be a bit more diverse.
Partner
10/10
Exceptional
28 Oct 2024
charlotte
The staff was wonderful helpful my husband wheelchair room for us
10/10
Exceptional
03 Oct 2024
Niketh
Short distance from airport (~13 minutes). Very clean and comfortable. Fantastic firm mattress. Would very happily stay again
Leisure Partner
8/10
Excellent
01 Sep 2024
Marjorie A

A good stay, except for the view.

This was just an overnight stay. We arrived late and left at 8am. The view was not enticing at all but it didn't really matter in our case. Otherwise our stay was great.
Partner
10/10
Exceptional
19 Aug 2024
Chi Kit
The executive suite is wonderful, the staff is nice and serving very well. Would like to stay for a few more days to enjoy the environment.
Leisure Family
2/10
Poor
15 Aug 2024
Mark
Horrible loud music playing till 12am outside - extremely loud

Hotel is old and dirty

No USB charger near bed or power plug

Changing lift to go to suits room - extremely long waiting

The worste ever hotel - and hey it is a Marriott- really bad - one time never again

Remove this hotel from
Expedia
10/10
Exceptional
12 Aug 2024
Afrisuhendery
Clean & good space(area)
Business Self
6/10
Pleasant
31 Jul 2024
Yen
It is a bit old.
Family_with_children
6/10
Pleasant
16 Jul 2024
Harjeet
Upgraded to a suite although the noise from other rooms was unsettling.
Leisure Friends
10/10
Exceptional
12 Jul 2024
Christina
Great hotel! Clean and very friendly and accommodating staff. Will come here again
Friends_and_family Family
4/10
Poor
19 May 2024
Vincent
Expensive and poor
Business
10/10
Exceptional
15 May 2024
Jennifer Fang Ni
Nice stay
Business Self
10/10
Exceptional
25 Apr 2024
haidong
A standard Marriott hotel, clean, modern and good services.

Close to the airport so convenient for catching up the early flight next morning.
Business_and_leisure Partner
10/10
Exceptional
19 Mar 2024
Xue Yong
Customer service was superby in terms of reaction time, friendliness and professionalism. Kudos to the AC Hotel Team!
Leisure Family_with_children
10/10
Exceptional
13 Mar 2024
Murray
Nice hotel right in the airport. Well sound proofed, could hear no planes. Buffet dinner was exceptional. Definitely stay here again.
Business Self
10/10
Exceptional
28 Jan 2024
TEH
Good and nice
Business
10/10
Exceptional
25 Jan 2024
Verified traveler

Pros

Very friendly interaction with hotel staff,

Staff was excellent on all of our requests while staying at the hotel, the hotel staff were very professional and pleasant.
Friends_and_family Friends
8/10
Excellent
25 Jan 2024
howchee
nice place to stay for business duty
Business Self
10/10
Exceptional
24 Jan 2024
Wong Weng
Excellent service
4/10
Poor
17 Jan 2024
Esque
The hotel smelled and there were small flying insects
Leisure Family
10/10
Exceptional
15 Jan 2024
Andrew
Overall a great place
Business Self
10/10
Exceptional
27 Dec 2023
Roslan
Location of the hotel is what I like the most. Located not far from shopping mall, walking distance to good eating restaurants and short distance to Penang international airport.
Leisure Partner
10/10
Exceptional
06 Dec 2023
Verified traveler
The hotel is nice, the rooms are clean, and the front desk staff are very welcoming. The hotel breakfast is so-so, not many choices. The hotel is close to the airport. But there are no good restaurants around.
Business
6/10
Pleasant
01 Nov 2023
Rebecca
Room AC (air-condition) not cold
Business_and_leisure Partner
8/10
Excellent
25 Oct 2023
Joanna
Very close to the airport.
Leisure Friends
6/10
Pleasant
24 Oct 2023
Suk Yee
Carpet can be cleaner.
Leisure Partner
6/10
Pleasant
04 Oct 2023
Ellen
Clean
Leisure Family
10/10
Exceptional
08 Sep 2023
Kai Wah
I was on a business trip and needed good internet connection and a desk to work on. The AC Hotel provided the above the proper way.
The room was clean and tidy.
Business Self
8/10
Excellent
02 Sep 2023
Chee
Served its purpose
10/10
Exceptional
28 Jul 2023
William
New and modern and clean! Love everything about it.
10/10
Exceptional
30 Jun 2023
rohayu
really strategic location..peaceful...comfy room..keep it up with tip top customer service 👏👏
Leisure Partner
8/10
Excellent
28 Jun 2023
Rebecca
Hotel is clean and quite, staffs are friendly. However, my room AC (Air-Cond) wasn't cold, tech team came and fixed and later at night, it still not cold, that is the only disappointment.
Business_and_leisure Family
10/10
Exceptional
09 Jun 2023
guohao
Very comfortable suite and very clean and nice room
Leisure Family
8/10
Excellent
19 Apr 2023
ricky
Overall, ok..
Business Self
2/10
Poor
17 Apr 2023
Elite
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.
Business Self
2/10
Poor
17 Apr 2023
Elite
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.
Business Self
10/10
Exceptional
12 Apr 2023
Glen Adrian
We were only here for one night enroute to the nearby airport. Nice breakfast buffet and helpful staff.
Leisure Partner
10/10
Exceptional
21 Mar 2023
Elizabeth
We checked in at midnight after driving 8 hours from southern Malaysia, we were tired and appreciated the quick check in and friendly staff. Concierge man was quick and so nice! Breakfasts were good with nice variety of east and western cultures. Sidewalk restaurants were yummy for dinner and nearby. Reasonable price for laundry service by hotel that was expedited and delivered to room same day. Stayed here because close to Penang airport.
Leisure
10/10
Exceptional
12 Mar 2023
Ooi
Great location.
Leisure Family
8/10
Excellent
14 Feb 2023
Chong
If it is sound Prof will be better to us.
Leisure Partner
8/10
Excellent
09 Jan 2023
Lily
Not alot to do or see in the area.
Leisure Partner
10/10
Exceptional
31 Dec 2022
Ishan
Clean, modern & cool!
Just missing room service!
Leisure Friends
8/10
Excellent
21 Dec 2022
Ahmad Yusri
Clean and Tidy.
Business Self
4/10
Poor
09 Dec 2022
Helen
Spacious and generous with the bath gel and shampoo. Staff was helpful too. However, property is old and the suite we had was at a dark corner and family found the stay very uneasy and unsafe.
Leisure Family_with_children
6/10
Pleasant
01 Dec 2022
Verified traveler

Review of Hotel Stay Nov 2022 by Singapore Family

Room was okie and comfortable until there was smoke smell in the room. It got so bad that on the 3rd day morning we were woke up by the smoke smell. It was obvious people are smoking in the room. Requested for a change of room and it was immediately changed. But near midnight, water started to pour from the ceiling room near the entrance of the walkway. Feedback was given to the reception who responded that they will send the maintenance which never turned up. The water poured from the false ceiling at the light bulb area and lafted for 30mins. It was a horrible stay despite the hotel service of the front desk staff was good. The hotel breakfast was decent as well.
Friends_and_family Family
10/10
Exceptional
16 Oct 2022
KULDEEP
Very nice Hotel . I checked out early and they refunded easily . Thank you .
Business_and_leisure Friends
8/10
Excellent
14 Oct 2022
Vivian
I like the surrounding of the property is very quiet. Overall is ok.
Leisure
6/10
Pleasant
11 Oct 2022
Muhammad
AC hotel by Marriot Penang review

We booked a one night stay at the 2 bedroom suite. There was no lift from the basement carpark to the hotel lobby. We had to drive up to lobby to take out our luggage, and go back down again to park our car.

The suite was located at another building wing. From the lobby, had to take the lift to 2nd floor, walked to the other building, go through a very narrow eerie walkway to the lift and go up to our room. The old suite building wing was vastly different from the modern hotel wing.

The room suite itself was quite rundown. Furniture was old. No shower screen in the common toilet.

The room overlooked a golf course which was nice. 2 min drive to Komplex Bukit Jambul which has Mydin and some eateries, and about 10 min drive to airport
Leisure Family
6/10
Pleasant
29 Sep 2022
Hean Lee
The suite wing don't seem like a suite. Cleanliness is bad.
Business Self
10/10
Exceptional
16 Sep 2022
nor hasni
everthng is just perfect for me,, the malay receptionist guy was very helpful snd efficient, tq. Will come bck agsin !
Leisure Family
8/10
Excellent
11 Sep 2022
Chor
Breakfast is good and value for the price . Would be good to see more dining nearby.
10/10
Exceptional
01 Sep 2022
Mark
Convenient location with very good service.
Business Self
10/10
Exceptional
23 Jul 2022
Robert
Good for the value
Leisure Family
6/10
Pleasant
06 Jul 2022
HALIMA JUMA HABIB
It's an okay hotel nothing great about it the room is spacious the bed is comfy but the linen have a lot of stains they looked clean but visible stains the curtains were not hanged properly some of the hooks in the shears were missing and they've just left like that hanging doesn't look neat at all.The breakfast was adequate and good value !.The facts is lower than the Marriott International standard !
The staff are nice and polite very helpful overall is an okay hotel of three stars !.Definitely not Marriott standards they need to try harder inorder to reach the standard.
Leisure Family
6/10
Pleasant
23 Jun 2022
Michael
The view is great from my room (1310).
Wifi is very bad in the room. Reported it 3 or 4 times to 3 different employees through my 4 nights stay, however the response I get is the same”I have to talk to my manager” with no action following. The fridge wasn’t cleared “there was leftover drinks” when I checked in which means no one cleaned it as well.
Once when I was complaining against the wifi, I asked for room making up and towels changing but when I came back at night found out that no one came and I had to call them at 10 pm to have them come and do it.
Definitely will think twice before going there again.
Business Self
10/10
Exceptional
14 Jun 2022
Haryati
cleanliness
Business Self
10/10
Exceptional
23 May 2022
Ahmad Rizal
The hotel is modern, nice carpeted rooms, comfortable and spacious king size bed. The wardrobe sliding door was damaged, toilet was clean and functioned well. Breakfast spread was limited, but enough. Also for kids <12 they charged RM 15 which is really cheap. They had 3 coffee making machines which were superb. Overall, it was a great stay, swimming pool was a bit small but it was fine, would certainly come again next time.
Business_and_leisure Family_with_children
10/10
Exceptional
12 May 2022
Noor Sabrina
Other issues are all ok except for first day of stay the room was not done when I returned from a trip outside the city. Was informed by the housekeeping that all rooms would be done by 1600hrs which is not favourable at all. You want to see your room tidy and the bathroom is already organised once you come back to rest.
Leisure
8/10
Excellent
10 May 2022
Noor Sabrina
I like the room of course but unfortunately the room was not made up as early like any other hotels that I had stayed before. I came back from another state to attend a wedding reception and disappointed when I reached around 1530hrs to see my room was not done yet.
Leisure Family
10/10
Exceptional
20 Mar 2022
Zhi Ming Vincent
Booked a Executive Studio room in Mar 2022. Check-in is seamless and the hotel is kind enough to extend my check-out time until 4pm because of wedding arrangements. Najwa Nordin personally bring us to the room after check-in as suite-type rooms accessibility is not as straight forward as hotel room. Generally, the best impression about the hotel is the staff and they have been professional, friendly, and helpful during our stay. Some of the rooms are renovated as AC Marriott just acquired the hotel. The downside is the basement car park as it was a little bit dark and the ramp to the basement car park is narrow.
Leisure Family_with_children
10/10
Exceptional
26 Jan 2022
Roslan
Location is ideal to airport, shopping and local dining places
Leisure Family
10/10
Exceptional
03 Jan 2022
Che Alias Nor
The room is nice.. The staff us very friendly.
Things to improve: Provide more television channel
Business_and_leisure Family
4/10
Poor
27 Dec 2021
CHUA GUAN
no proper cafe , the restaurant only open for event.
Business Friends
8/10
Excellent
21 Dec 2021
Verified traveler
baiki breakfast..tak byk pilihan esp. desert
Friends_and_family Family
8/10
Excellent
16 Dec 2021
Verified traveler

ok ok

The bedsheet has black stain on it. There is no in-room slipper, hand lotion,.. doesn't have the feeling of 4 star hotel
Business
4/10
Poor
27 Nov 2021
Akmal
Need wait because the booking not yet in their system, Room dont have simple USB socket.
Self
10/10
Exceptional
13 Jan 2021
Roslan Abd
Overall I am very happy with the service and the hotel
Friends_and_family Family
10/10
Exceptional
05 Sep 2020
H.Murad
Good location, rooms were clean and big. Nothing too fancy but efficient service and plenty of parking with reasonable room rates.
Friends_and_family Family
8/10
Excellent
29 Aug 2020
Verified traveler
Despite being clean and comfortable, the design and furniture is old and outdated.
Self
10/10
Exceptional
23 Aug 2020
Verified traveler

Come experience Omotenashi in Penang, Malaysia

The service level can only be best described by the Japanese word...omotenashi .
We felt truly welcomed & was given the best of what is possible by the hotel to make us feel delighted...not just happy .

The superb view of the golf course from our room is also another reason for us to come back again to this hotel
Partner
8/10
Excellent
28 Jul 2020
Verified traveler
Good...

Location & surroundings

AC Hotel Penang
Jalan Bukit Gambir, Penang, 213, Bukit Jambul, Malaysia

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AC Hotel Penang

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