Name: Century Bay Private Residences
Address: 5, Lintang Pantai Jerjak, Sungai Nibong, 5, Penang, 11700, MY

10/10

Exceptional

03 Jul 2024

Adnan

Very good residential building. nothing around the properly except a small grocery shop. Great view and great amenities.

Business_and_leisure Self

8/10

Excellent

05 Apr 2024

Christian

This property gives a great bang for your buck. The price is wonderful for a three bedroom two bath apartment with a pool, gym and other games like ping-pong and pool. Staff are helpful, friendly and responsive.

The apartments are comfortable and the AC is fantastic! You won't be hot in these apartments. The rooms were clean and included a washer and area for drying clothes. Cleaning service is available when requested. No cable television but they are connected to internet so you can watch whatever service you use such as Netflix, Prime Video or Youtube. The kitchen has basic items in it and a microwave. Water is available on another floor or for a small fee you can buy a water bottle for a provided dispenser.

Breakfast is available but not plentiful and not that great. But, free snacks are available any time.

The condition of equipment in the gym, pool table and ping pong table are poor and available bicycles. They are not maintained and some things are falling apart.

The building is old and the walls are not painted and kept nice. There seems to be no budget for maintenance. Windows in the apartments are old and don't seal well, letting in the heat from the outside.

Overall, however, this is a comfortable and friendly place to stay. It is a great value for the money.

Leisure Family

8/10

Excellent

09 Jan 2024

SHAZIA

This property isn't luxurious but their customer service is very good. This is perfect for a comfortable sleep only. They have a pool, sauna, gym but they're basic too. No regrets on my part of booking this.

Leisure Family_with_children

2/10

Poor

18 Oct 2021

ELLE

The worst apartment so called suite i ever stayed with my family. Its so dirty, the smell of old apartment. The plate is dirty.. The bathtub we need to clean ourself because its too dirty. Most of the things inside the apartment need to change. Oven kettle toaster the condition is too bad too dirty! Eventho we are not using it. Not worth for money.

Leisure Family_with_children

8/10

Excellent

02 Jan 2021

Verified traveler

Nice appartment for big family with full air-conditioned and the pool was good, have many leisure like pool table and gym. The view my room upfront the pinang brecht and the sea.

Friends_and_family Family_with_children

4/10

Poor

19 Dec 2019

Verified traveler

Room Cleaning and room Service

Leisure Family

8/10

Excellent

25 Nov 2019

Verified traveler

I get free upgrade to 2bedded room suite. Actually everything is good. Soft pillow and bed, got washing machine, refrigerator, sofa, tv, cutleries, kettle. BUT its too dusty! I can see the pile of dust everywhere. Dead cockroach too. I have to clean the rooms myself. Been requesting for room service but no action taken. And the toilet seat is broken 😅 I wish the rooms have been cleaner, it would be perfect!

Friends_and_family Family_with_children

2/10

Poor

24 Nov 2019

Verified traveler

Terible hotel, dusty hotel, old outdated, need refurbished, like haunted hotel, bathroom a lot stain, mattress is broken, not a good place to stay, request for towel take 2 hours to reach, when check out give wrong deposit to other unit, make me wait more than 30min to settle check out. Bad management. All need change.

Leisure

2/10

Poor

16 Nov 2019

Verified traveler

I stay 7 night just 3 day with cleaning,so many ants,cleaning fee 70RM,so sad

Business_and_leisure Family

4/10

Poor

26 Oct 2019

Verified traveler

The unit was old, bathrooms were not in the best conditions. Yes, we got a whole unit to ourselves : a double room, living room, kitchen and bathrooms. But they were not in their glossy conditions (and dusty in many places). Hence, with the same amount of money, I'd suggest to get elsewhere that offers just a room; a clean and nice one (if you dont need the living room and kitchen).

The first unit that we were offered has a musty, old building kind of smell. We asked for a change but they said all units are the same. (Fortunately) the light in the bedroom was not working and they were not able to fix it, hence we were offered a change.

The second unit was slightly better as it did not have the musty smell. But in terms of conditions and furniture-age, i think they are equally old.

Leisure Partner

10/10

Exceptional

23 Sep 2019

Muhammad

Great for family.

Family

10/10

Exceptional

13 Sep 2019

Verified traveler

Beautiful hotel, pool etc. Breakfast buffet was a huge let down however. Poor staff were very overwhelmed

Leisure Self

2/10

Poor

07 Sep 2019

Verified traveler

This hotel definitely is NOT a 4-star resort as posted by hotels.com!!
We stayed at 2-bedroom suite 604 and 1-bedroom suite 607. Both suites are terribly dirty and run down! Hair found in the master bathroom bath tub. No shower curtain or door in all bathrooms. Shower heads are half functioning with water spread over the tub and wet bathroom floor. Molds are all around the bathtub and the vanity sinks! Stove and fridge are extremely old and run down. Molds also found along the baseboard along the wall in the living room as well. It was a terrible experience for us. We will never return to this place again!!

Friends_and_family Family

8/10

Excellent

05 Sep 2019

annie

good location

dusty

Family

4/10

Poor

24 Aug 2019

Verified traveler

It is quiet but no towel,we were caught in the rain,so cold,wanted to take a hot bath,realised no towel,had to wear the wet clothes to go down and take towel,cos called but nobody answwres

Leisure Friends

8/10

Excellent

18 Aug 2019

Ketan

Location Suitable for business trip, not so suitable for family trip

Family

6/10

Pleasant

13 Aug 2019

Verified traveler

No comments

6/10

Pleasant

08 Aug 2019

Chang

Not good service. Don't stay here.

Friends

4/10

Poor

05 Aug 2019

Verified traveler

Old furniture, forgot to provide towel, cafe service not having good choice of food

Business_and_leisure Self

6/10

Pleasant

04 Aug 2019

Verified traveler

Service is worse. I messaged one Susan 3 times, but she never replies. Lift was not in good working condition. A few other guests also complaints on the bad service.

Property has no real problem, but service is worse than our previous visit. Guest needs to go down to ask for service.

Business Self

10/10

Exceptional

20 Jul 2019

Verified traveler

Near to shopping mall but just road crossing to convenient store and an eatery stall...what most unconvenient to me is that no way to contact the property and the contact provided are either not reachable or not available..this is soo unplesant and unfreindly

Leisure Family

8/10

Excellent

24 Jun 2019

Zilla

Good in facilities

Business_and_leisure Family_with_children

2/10

Poor

17 Jun 2019

DANG

Just one star only

Everything is very very old.It is about 20-30 years old.Bathroom is very ugly ,dirty . I don't know why it got so high rating?Never be back again

Family

8/10

Excellent

09 Jun 2019

Lo

Privacy is good,but condition could be improved,can have more bowls or chopsticks in the kitchen etc

Leisure Self

10/10

Exceptional

04 Jun 2019

Verified traveler

Ok, i am so statisfy.

Leisure Family

6/10

Pleasant

02 Jun 2019

Verified traveler

there have cafeteria and amusement for all the tenant,,,

Leisure Family

6/10

Pleasant

02 Jun 2019

Verified traveler

Just ok
Very old property
The management is not good

Friends_and_family Family_with_children

10/10

Exceptional

25 May 2019

Ellison

I like everything except the bed seems too old

Leisure Partner

4/10

Poor

20 May 2019

Verified traveler

No hair dryer,kitchen stove not in working condition

Friends_and_family Family

8/10

Excellent

22 Apr 2019

Verified traveler

Plumbing is bad in the unit.

Family

4/10

Poor

15 Apr 2019

Faizal

no towel.. no phone in the room.. request towel at counter end up delivered 2 hrs later..

Friends_and_family Family

8/10

Excellent

14 Apr 2019

AHMAD WAFI

The cleanliness of the toilet, living room and dining room need to upgrade...they don't even mop the floor...

Family

4/10

Poor

31 Mar 2019

Verified traveler

The price ,not so pricey,but other than that,a lot of room for improvements

Leisure Self

2/10

Poor

18 Mar 2019

Mike

The only thing that is decent is the lounge. Room is old and lack basic emanities like hair dryer, water, slipper. Building is run down. Highly recommend you to stay away from this place.

Business Self

6/10

Pleasant

11 Mar 2019

Verified traveler

towel dan iron tidak disediakan..kena call minta baru diberi..sepatutnya kena sediakan lebih awal..

8/10

Excellent

26 Feb 2019

Verified traveler

Good location - slightly away from the busy traffic - and ample parking space, very well-planned interior, more TV channels than expensive hotels, excellent air-conditioning, excellent refrigerator, etc.

Friends_and_family Pet

10/10

Exceptional

31 Dec 2018

Verified traveler

Very good privacy and complete with all that are convenient: refrigerator, cooking utensils, stove, jug for boiling water, washing machine, hair dryer, iron & ironing board, nice balcony, two TV's, two units of air-conditioning, microwave oven, bread toaster, good sink, etc. Even the coffee was of good aroma and taste!

Friends_and_family Pet

2/10

Poor

30 Dec 2018

Shajitha

Never stay here. Spend a little extra for a proper hotel if you can. We will not make the mistake of staying here ever again.

The state of the property is decrepit. Furniture and facilities in rooms were broken, every textile was dirty and stained, so were the walls. Reception is never there, phones are never answered and when they are, they don't speak English or Malay.

We were given a room which was terrible and upon returning the second night, found our front grille and door unlocked and no electricity in the unit. Our belongings could have been stolen and we felt extremely unsafe.

After complaining, we were given a different room which was only slightly better. The breakfast was as pathetic. Honestly, just avoid this place. What was supposed to be a quick getaway to the island turned out to be a painful one.

Friends_and_family Family_with_children

6/10

Pleasant

30 Dec 2018

Verified traveler

Pet friendly but Old apartment

Rather old apartment... The WiFi wasn't working at all... The only good thing is that pets stay free... A large Crocoach was in the second bedroom hence couldn't sleep in there!

Family

10/10

Exceptional

30 Dec 2018

Rsjedj

Lot of Nice amenities within the property. Had fun with family

Leisure Family

10/10

Exceptional

17 Dec 2018

Verified traveler

A good stay for family trip

Everything was good. The initial step into the rooms made us mesmerised by the interior. It was so nice as it potrayes classic and vintage style! IRooms were hygiene and tidy. Only bathrooms were a bit old but all equipment function well. Overall, it was a great reasonable and recommended night stay for a family.

Family

8/10

Excellent

12 Dec 2018

Surakit

Only discomfortable is condition on check-in time which is late at the day.

4/10

Poor

06 Dec 2018

Aman

Poor services

6/10

Pleasant

28 Nov 2018

F.Rosailin

Parking bay is inside a 24 guarded area. Swimming pool is big & have jacuzzi at the side of the pool. They also provide gym, a snooker table and cafe. Convenient store just in-front of the main gate.

But the floor of the apartment is very dusty, bathroom is dirty. No washing machine but the pipe is there. The balcony sliding door cannot be closed properly. The furniture is old fashion. The Wifi is not fuction at all. Overall, my stay at the apartment for 3 days & 2 nigths was ok.

Leisure Family

4/10

Poor

17 Nov 2018

Verified traveler

service condo with cleanliness issues

I have booked this for a short family trip for 3 person of my relatives. It was a bad experience for both them and me. please look at the pros and cons below:

Pros:
- service apartment which multiple choice of room amount
- located in a housing area with a mini market infront of the condominium
- one parking lot per unit

CONS:
- very bad cleaniness. very dusty and when cleaners are called in, the work done wasnt satisfactory
- beds and sofa causes skin to itch with rash
-

Family

2/10

Poor

05 Nov 2018

Andy

The floor was very dirty upon entering the apartment. Yes, we had to wear shoes after that!! There were many mosquitos too!!

Bed sheet was not clean and water leaking in bathrooms!!

A staff showed impatient attitude when service was requested!!

Breakfast area was dirty with full of bug on the bread!! Breakfast was not ready on time!! Value for money of their breakfast is terrible!!

Ordered full breakfast which was supposed to come with chicken sausage. Asked where is the sausage? The answer is he started to work at 7am and sausages are not ready yet. What type of service is this???

6/10

Pleasant

04 Nov 2018

Afida

Ok for a short stay. Complete amenities.

Dusty floor and smelly sofa.

6/10

Pleasant

28 Oct 2018

Jackie

Pool.. But breakfirst is too late.. Hope fast and sharp at 7am..

6/10

Pleasant

22 Sep 2018

Verified traveler

I was appalled with the cleanliness of the apartment. It is run down and could do with a badly needed facelift.

10/10

Exceptional

31 Jul 2018

SzeSze

Clean, comfortable and affortable

10/10

Exceptional

20 Jun 2018

Verified traveler

Cozy and serene

Tucked away in a quiet residential area, the apart-hotel is green with plenty of shady trees at the property with a beautiful water cascading fish pond welcoming guests who are checking in. The check in was kept brief and the receptionist was very accomodative to the guests needs.

The room furnishing was eclectic, classic furnitures blended well with some contemporary pieces and every single fittings and furniture were well kept. The balcony/lanai overlooked the sea and the 1st Penang bridge. The bed is comfortable with the air-cond blowing directly on it and it felt cozy.

The kitchen is above average, much more equipped than any other apart-hotels in Penang. The dry area was very windy and had a usable washing machine where clothes dry very quickly.

The in-house restaurant is chic and has a good menu and prices were all reasonable.
Overall a nice stay and absolute value for money.

6/10

Pleasant

20 Jun 2018

Norly

Good value for money.

Good for short trip. My childs enjoy the swiming pool but not children playground.

4/10

Poor

10 Jun 2018

Cheng

Terrible service

I would say the property is in old condition, and not really that clean as there's smell from the fridge and the sofa. However what really bothers me the most is their service, i stayed 2 nights and i remember calling them at least once a day to fix the wifi ap in my room, and none action has been taken. Shows how much they care about their guests.

8/10

Excellent

28 May 2018

Warfieey

Homie

A place u could calles as second home...but the service need to be improved...especially the from the back of the house staff...

6/10

Pleasant

27 Mar 2018

Verified traveler

Nice for the price

Was not satisfied to know room 2 bed sheet was not change. Totally unacceptable.
Service was satisfying but i see security is very lack inside.

6/10

Pleasant

21 Mar 2018

Khairul Amri

It was okay

For me it was okay for sleep purpose. The bed was a bit hard and can feel the spring. Aircon was down on 1 of the rooms and we call reception to fix it. I like it that they have a washing machine so we can wash our clothes. The trouble was the room doors kept locking by itself and we need to keep calling people to unlock it.

Family

2/10

Poor

21 Mar 2018

Aidi

Was horrible not suitable for a stay. Feeling of haunted

8/10

Excellent

20 Mar 2018

Verified traveler

Affordable, Cozy Stay for Family

Pros:
The price was affordable for a family of 5 adults and 1 child, ie 3-bedroom.
The swimming pool was quite big with hammocks and cabanas.
The breakfast was good for RM12 per head.
Location was central for what we had in mind.
Parking was secure with remote to access the main gate.
Kitchen has all the utensils you need to cook (but why would you when Penang has great food!).
View of the first bridge and the sea as well as the pool from the balcony.
Cons:
The aircond in the master bedroom was not working. They couldn't get it fixed.
There were trash on the balcony from the previous guests that were not cleaned.

Family

8/10

Excellent

11 Mar 2018

YUS

GOOD N NICE

UNFORGETABLE EXPERIENTS.......................................

8/10

Excellent

24 Feb 2018

Ikram

Nice!

NICE! Yeah suitable for family stay.. Im happy me family happy what else to say? thanks century bay

8/10

Excellent

23 Feb 2018

Siew Duan

The apartment condition is very run down. Door cannot lock.

Family

8/10

Excellent

18 Feb 2018

Wei Peng

2 to 3 star standard, overall not bad.

Not bad... but old furniture n facilities. Cleanliness ok.

Family

2/10

Poor

19 Dec 2017

Ab Halim

Regret

Staff not friendly & old building ...not comfortable with pet

Family

8/10

Excellent

06 Sep 2017

Nis

Clean, tidy and Comfortable

It was a wonderful vacation. Suitable for big family gathering.

Family

6/10

Pleasant

07 Jul 2017

Vincent

Improve

The foreigner staffs can't understand English or bahasa language especially the front desk , house keeping unfriend especially when ask them cleaning the room & Breakfast is too pricey .

Family

6/10

Pleasant

02 Jul 2017

Verified traveler

not happy with reception guy...already asking side by side apartment or same floor but give different floor for 2 apartments .The excuse given that room full house.but until the day we check out half of the building vacant.

8/10

Excellent

07 Jun 2017

Wong

Relax and enjoyable trip!

We love to stay here,it was our second visit,the stay is very comfortable,the staff are polite and helpful, convenience to buy food around!

Family

2/10

Poor

30 May 2017

Verified traveler

No breakfast provided

I book 3day 2night 2unit with 3bed room/unit. But i only entitle to have 2 person to have a breakfast in the 1st day then the 2nd day the staff (indian uncle(very rude)) say we no have breakfast.

How come like this?2unit apartment only entitle 2 people breakfast.how come 1st day have breakfast 2nd day no have breakfast.

But the facilities at there is good, the guy in the receiption counter is very nice and helpful, no like the INDIAN UNCLE(very rude)

8/10

Excellent

25 Apr 2017

zaidi

It was a good stay.. i will definately come back to stay here.

10/10

Exceptional

15 Apr 2017

Verified traveler

Great place

great place with good facilities, no problems for my family

4/10

Poor

12 Apr 2017

Verified traveler

staff attitude is really bad
apartment not in good condition
everything below expectation

8/10

Excellent

04 Apr 2017

Muqtada

Nice Apartments with all basic facilities

Experience are good , staff are quite friendly. Grab cars are easily available
For kids its quite good with park and swimming pool.
Overall experience are good.

8/10

Excellent

14 Mar 2017

wong

WORTH it ~!

Is a apartment suite resort basic, come with good facilities , location a bit far from the town area , but it is fine when you have the transport.. overall it is nice, comfort and affordable staying place .. worth it ~!

8/10

Excellent

02 Jan 2017

mohd shahnaz reza

good

the hotel is good, comfort and suitable for family vacation. near to shopping mall n food stall.
but unfortunately WiFi n room telephone not function. reminder to manager of the hotel please pay the internet bill.. the line is good but no internet connection n it stated that the line is cutting due to outstanding bill..

i thing it time to management to change the mattress.. the room look nice and great but the mattress spoiling the atmosphere

there is no bell boy service.. i need to pull the hotel trolley by my self no staff volunterely want to help

overall the hotel is good but must put a little upgrade on customers service to make it better.

Family

2/10

Poor

29 Dec 2016

Verified traveler

1 Star Service

Abysmal service. Lack of customer focus.
Should have hired people who can speak proper local language/english instead.

Family

6/10

Pleasant

21 Aug 2016

Verified traveler

Quiet Apartment

The apartment is located in a quiet neighbourhood. It is not near to any amenities. Though there are road side eataries along the road. The nearest mall is QueensBay Mall, about 10 min car ride away. However, no taxi will be driving by. You have to call for a taxi or Uber for one.

6/10

Pleasant

04 Aug 2016

Arshad H.

Not good Service

The communication of reception of night shift duty personal was not good. He did not accept me as Hotel.com guest and charged me cash once again despite of my booking. however in the moring they refunded the amount. AC in the master bed room was not working for two days. they were unable to rectify the problem, nor can change the room. it was not a pleasant experience. the only positive thing was the pool where my kids enjoyed in the day time. Locaiton was also not good .

Family

6/10

Pleasant

13 Jul 2016

Suhaimi

nice hotel close to town center.

What dissapoint this trip was the Suana is out. For 4 days we can't used the suana. Breakfast should be improve.

Family

4/10

Poor

04 Jul 2016

Verified traveler

TERRIBLE AND UNCOMFORT

Apartment come with 3 rooms ( KIng/Queen/single) . Room cleanliness was very terrible including bedsheet/pillow . Feel uncomfortable the minutes we step in .Common toilet ceiling leakage during showering . TV remote control damaged and not working.Balcony ceiling full with dirt (spider web).NO hair dryer in room .I will not go back again.

4/10

Poor

04 Jul 2016

Verified traveler

TERRIBLE AND UNCOMFORTABLE

Apartment come with 3 rooms ( KIng/Queen/single) . Room cleanliness was very terrible including bedsheet/pillow . Feel uncomfortable the minutes we step in .Common toilet ceiling leakage during showering . TV remote control damaged and not working.Balcony ceiling full with dirt (spider web).NO hair dryer in room .I will not go back again.

4/10

Poor

04 Jul 2016

Verified traveler

Terrible and uncomfortable hotel

Apartment come with 3 rooms ( KIng/Queen/single) . Room cleanliness was very terrible including bedsheet/pillow . Feel uncomfortable the minutes we step in .Common toilet ceiling leakage during showering . TV remote control damaged and not working.Balcony ceiling full with dirt (spider web).NO hair dryer in room .I will not go back again.

4/10

Poor

04 Jul 2016

Verified traveler

Terrible & disappointed

Apartment come with 3 rooms ( KIng/Queen/single) . Room cleanliness was very terrible including bedsheet/pillow . Feel uncomfortable the minutes we step in .Common toilet ceiling leakage during showering . TV remote control damaged and not working.Balcony ceiling full with dirt (spider web).NO hair dryer in room .I will not go back again.

8/10

Excellent

16 Oct 2015

Shamshul Adnan

Very satisfied

Family

8/10

Excellent

22 Sep 2015

Siew Mee

its better to have a transportation.rent a car etc

it's good for those who really want have a relaxing holiday ...especially for those bringing
young kids

Family

10/10

Exceptional

11 Aug 2015

Suhermin

It's very comfortable

Family

8/10

Excellent

07 May 2015

SHARIFAH NUR LAILA

Far from the maddening crowd

The accomodation was very satisfactory. We loved it very much. The only comment I hv is that, in spite of the room capacity being 4 bcos I booked a 2 room apartment, the breakfast coupon was only for 2 people. The other 2 would hv to buy their coupons for rm10 each if they wanted to hv breakfast there. Given that we were on Penang island where its a food haven, we might as well all go out and have a fantastic breakfast instead. Or is that the objective ?

Family

8/10

Excellent

29 Jan 2015

LIM

Leisure In Penang

The apartment is clean, spacious and the kitchenette well equipped.The beds is comfortable. The wifi was not working. The location is a bit far from shops and eateries. The staffs were okay. There is a swimming pools, sauna facilities etc. but I did not have time to enjoy.

Family

6/10

Pleasant

22 Jan 2015

ak

a bit far off from shops

some units of the apartments really old.... lucky enough able to select a better unit...

Family

8/10

Excellent

21 Jan 2015

Mohd Azri

Nice Stay for Family Vacation at Century Bay

It is very comfortable for family vacation because it is an apartment with rooms. the facility like swimming pool make it really nice for my kids.

Family

6/10

Pleasant

10 Dec 2014

Verified traveler

Nice except for huge cockroach

The hotel was nice. Service was really good. The only bad thing was that I spotted a huge cockroach in my room. It was gigantic. However, I'm not terribly surprised as the hotel is in the tropics and the room door was to the outside. It could have happened anywhere like this.

6/10

Pleasant

17 Nov 2014

Penang marathon

Got nice pool

The hotel easy to find. But the house not very clean, do not have kettle fot cook water.

8/10

Excellent

24 Oct 2014

Ema

A good place near the town

I stayed at this apartment for one night only. The rooms were spacious and the beds were properly made up. The kitchen was also clean and all the utensils were well-kept. Wifi was also available and the coverage was good. The place is near the city,so going to places was not much of a hassle. I definitely recommend this place to those who plan to do a family day. This would be the perfect place!

6/10

Pleasant

10 Oct 2014

Bernard

Nice hotel but not friendly to single black male

As stated above in my overall rating, I was a little disappointed in some of the staff because of their bizarre behavior toward me. That is, my room was searched by two hotel staff for unknown reason. I made a complaint with the manager however there was never a rational explanation given for the incident. Another staff person, on two occasions, followed me on the hotel grounds. I report these experiences with mixed emotions because other staff members were very friendly and presenting with a high degree of professionalism. I am a retired Police Officer so I feel quite secure in my observations.

8/10

Excellent

30 Jun 2014

sitang

Nice Apartments

Good place for holidays , facilities available for cooking, people are friendly , Spacious rooms with TV, Mirror , hair dryer, intercom , washing machine and other good quality furnitures and wall paintings

Family

8/10

Excellent

25 Jun 2014

Ken

First Trip to Penang

The was our first trip to Penang. We had looked at the things to do and the beaches and places to eat and shop. All in all the experience is similar to any other island in SE Asia except there is not a lot of excitment. Beaches in Ferrenghi were deserted which was kindly of nice, no crowds. Upper Penang Road was disappointing, was expecting a bit more of a lively atmosphere. I look forward to seeing the west coast when that area starts to grow and hopefully a more exciting atmosphere will be created for those of us who like to be a little crazy at times. Overall, Penang is a very nice place for family and to relax and do very little.

Family

10/10

Exceptional

14 Jun 2014

Mag Robert

Excellent stay for big family

Took a 3 bedroom apartment which is value for money and got all the niceties ie staff service n great rooms. If they could improve their breakfast choices then it's perfect.

6/10

Pleasant

05 Jun 2014

Master Ji

\"just ok\"

good security & friendly staff...

6/10

Pleasant

27 May 2014

Verified traveler

just OK.

Suitable for family stay. But the room not perfect enough and limited parking space.

4/10

Poor

27 May 2014

Verified traveler

Below Expectation

Room could be cleaner. Kitchen not well kept snd not clean

8/10

Excellent

27 Apr 2014

emily

Great hotel for families!

It was a great experience for our family trip. It felt very cosy and we could see Penang bridge from the living room. All the rooms were clean. However there were problems with the air con which were rectified after the maintenance workers came. The hotel staff were friendly and helpful. Breakfast standard is quite poor though. Location is quite near the airport, though it's about 20 mins drive to Georgetown. It is alright with us as we had rented a car.