Name: Seri Malaysia Pulau Pinang
Address: 7 Jalan Mayang Pasir 2, Bandar Bayan Baru, 7, Bayan Lepas, 11950, MY

10/10

Exceptional

05 Mar 2023

Ronald

It was great. I'd stay here again

Business

8/10

Excellent

12 Nov 2022

Kam Wah

Spacious n good environment, free n enough parking lots. But wifi not accessible in room,only near reception can get.

Business_and_leisure Family_with_children

8/10

Excellent

09 Jul 2020

Fauziah

Baik dan memuaskan

Friends_and_family Family

2/10

Poor

07 Jan 2020

Alan

Bed linen very dirty and toilet very dirty. The room has a lot of Mosquito inside.

Leisure Family_with_children

8/10

Excellent

27 Dec 2019

Verified traveler

Ok... swmuanya ok

8/10

Excellent

05 Dec 2019

Verified traveler

the price is reasonable . Have the some facility not in good condition (toilet door).

Business Friends

6/10

Pleasant

25 Nov 2019

NorAniza

I can check in earlier than the stated time

Leisure Family

8/10

Excellent

03 Sep 2019

Kim

The environment is overall good, only thing is the property it self need to be upgrade.

Leisure Family

4/10

Poor

22 Jul 2019

Verified traveler

I was happy with the breakfast, a lot of asian varieties i enjoyed. I was happy with the availability of iron and ironing board in the room; safe the fuss of asking it from the reception. I was dissapointed with the room. The room and the toilet hadan unpleasant smell. The housekeepers dont change our towels and bedsheet during the morning room make over. At least a receipt for the hotel stay should be made available when checking in, cause i didnt receive one. I had to go to reception again to ask for the receipt as i will be making claims for the hotel stay.

Seri Malaysia was a great hotel back then, i dont know why lately the quality has been an ultimate dissapointment. Its a shame cause we barely have a Malaysian brand that we can be proud of.

Business Friends

8/10

Excellent

09 Jun 2019

Noraini

Value for money

It is value for money. Clean. Good location, close to eating places and airport. Service was satisfactory but old building. Needs some upgrading

Partner

10/10

Exceptional

09 Jun 2019

Verified traveler

Cool n steady

Friends_and_family Family_with_children

10/10

Exceptional

05 Jun 2019

azizah

They listen to us. Good, keep it up!

Friends_and_family Family

6/10

Pleasant

05 Jun 2019

Roy

Furnishing is abit old. Quite empty and quite place and gave me some creepy feelings when walking towards my room. Power socket for TV not functioning. There were ants on the table. Water drainage for shower is clogged. Breakfast is not bad.

6/10

Pleasant

21 May 2019

ZAMZAMAH

Kurang memuaskan

Ada lipas, bilik tak bersih, ada nyamuk, bilik air kurang bersih & bersemut

Friends

6/10

Pleasant

15 May 2019

Verified traveler

Nothing special or unique

Business Partner

8/10

Excellent

28 Apr 2019

Verified traveler

Nice one...really good option.

Business Family_with_children

10/10

Exceptional

21 Apr 2019

Verified traveler

Strategic place to stay.

Leisure Partner

6/10

Pleasant

21 Apr 2019

SYED ATAUR

A pathetic hotel

Stayed in this hotel due to where my friend was staying and proximity to the airport.
Good Points
1. Has impressive exterior and lobby area.
2. The staff at reception are competent. Fast check in and check out.
3. Reasonable Malaysian breakfast. But no eggs in the menu, a big drawback a d disappointment.
4. Good kitchen staff.
5. A small pool available.
Drawbacks
1. Gloomy room, very dim lighting.
2. Very poorly maintained room, ample signs of dirt and filth visible.
3. The housekeeping is the biggest drawback of the hotel, clumsy, sleepy, dont do their work meticulously leaving the room half clean and half dirty. Did not change towels, do not provide floor mat or wiper in the toilet which has no curtains in bath area. Pathetic water pressure, inconsistent hot and cold water inflow.
4. Bathroom in Room 111 had leaky floor tiles with water seeping out and never dry.
5. No Refrigerator or security safe deposit box in the room.

Overall not a hotel worth the price we paid. Should not have charged more than $25 per night.
A hotel not recommended for any kind of traveller.

Partner

6/10

Pleasant

01 Apr 2019

Verified traveler

Swimming pool dirty

Leisure Family

8/10

Excellent

31 Mar 2019

Verified traveler

TV not working?? No! The TV switch is next to your bed, just like lamp switch=P

Business Friends

6/10

Pleasant

25 Mar 2019

Verified traveler

Overall , stay dkt sini oke , cuma masa first entrance pintu pun , dah mula bau tandas , and bilik ada lipas here and there . So not comfortable for that , but i dont know about others room , but mine its just okay .

Leisure Partner

6/10

Pleasant

17 Mar 2019

Ziesya

Its ok if the hotel is old, but the cleanliness is the important point to maintain the quality.

Business Family_with_children

8/10

Excellent

11 Mar 2019

IskandarReiner

The customer service is good

Business Family_with_children

8/10

Excellent

02 Mar 2019

Verified traveler

Need to improve on the quality of food (based on the breakfast I had in the hotel).

Business Self

6/10

Pleasant

25 Feb 2019

Verified traveler

The cleanliness need to improve as I can see there have a few cockroach in my room.....the toilet lock is not functioning and the shower head holding is not good....I need to hold by my hand.....please consider this feedback for the hotel improvement.

Friends_and_family Friends

8/10

Excellent

24 Feb 2019

Verified traveler

Not much comment of the place.. only that if possible do install lift for better service.. It will be a disadvantage for those who are going to stay at this hotel just happen is not well and the room is at the second floor. Just imagined the difficulties the customers has to face climbing the stairs to second floor.. so please consinder in installing the lift for better service n convenient to all customers. TQ

Friends_and_family Family_with_children

6/10

Pleasant

21 Feb 2019

Srimalaysia

value for money

Business Family_with_children

8/10

Excellent

19 Feb 2019

Verified traveler

no rushing to get a parking space...but the staff of house keeping to slow to pickup a phone call.

Friends_and_family Family

8/10

Excellent

10 Feb 2019

MohdZaki

Room clean and nice to stay but for breakfast food not nice

Friends_and_family Family_with_children

4/10

Poor

09 Feb 2019

Esther

Wifi weak,poor environment,room looks creepy,building like hospital,buffet not much choices of food,tv do not have chinese chanel,swmming pool always pack,and the window cannot lock..really terible experience on this trip..won't come back for the second time even it given free..frankly speaking

Friends_and_family Family_with_children

8/10

Excellent

09 Feb 2019

Verified traveler

Staff helpful

Leisure Family

4/10

Poor

07 Feb 2019

Verified traveler

Facilities was poor. Seem liked Seri Malaysia didn't check the room facilities before sell it to guest.

6/10

Pleasant

04 Feb 2019

Nikies

Nice Old Hotel

4/10

Poor

03 Feb 2019

Shah

1. The room just ok for stay..
2. The shower almost broken.. the head holder tilted...
3. No small fridge
4. The air-conditioned also almost broken... We can't control the fan

Good
1. Easy to get food
2. Near to airport
For overnight stay it's ok.. not expensive as other hotel

8/10

Excellent

27 Jan 2019

Hasbullah

nothing to comment

8/10

Excellent

25 Jan 2019

Azies

Good location and easy parking. Average 3 star hotel with basic amenities provided. Only letdown is the Breakfast which has limited choices and taste blend.

8/10

Excellent

15 Jan 2019

Verified traveler

Nice hotel & save budget

10/10

Exceptional

12 Jan 2019

Verified traveler

Food and beverage is nice.

8/10

Excellent

11 Jan 2019

Ahmad

Cheap hotel in town

6/10

Pleasant

27 Dec 2018

LK

Good location and friendly staffs.
Facility very old.
Worst was water disruption everyday!

8/10

Excellent

26 Dec 2018

Verified traveler

Nice and quiet

8/10

Excellent

26 Dec 2018

Faisal

Good servies

8/10

Excellent

26 Dec 2018

MFzie83

Nice hotel and beautiful view but really dissapointed when do not provide wifi facilities in room.

8/10

Excellent

17 Dec 2018

Verified traveler

Nice and clean hotel. Staff is friendly and breakfast is good.

6/10

Pleasant

10 Dec 2018

Ijam

Need wifi n pool too small

6/10

Pleasant

10 Dec 2018

Verified traveler

overall is okay

10/10

Exceptional

09 Dec 2018

Verified traveler

Nice hotel n staff

2/10

Poor

09 Dec 2018

Samsol

Very bad experiance if u travelling with your family

6/10

Pleasant

08 Dec 2018

Verified traveler

composition of food for breakfast need to add a basic breakfast ei.sausage,fried potato,baked bean
instead

6/10

Pleasant

08 Dec 2018

Verified traveler

Hotel location is not in Georgetown as stated in the web. It is quite far from the main town & local attraction.
Staffs some were friendly,some were not.
Breakfast is not good,tasteless & not enough for the guest.
The only thing that was okay was the room,clean and spacious.

8/10

Excellent

25 Nov 2018

Shah

Great location and spacious room

8/10

Excellent

28 Oct 2018

atiqah

the staff are really nice. really help me on check in early for another room on the next day staying there.

8/10

Excellent

19 Oct 2018

salina

nice hotel

clean n good location. good for bisnes trip n holiday.

8/10

Excellent

12 Oct 2018

Verified traveler

The service is very friendly and helpful. The area is very near to SPICE Arena

8/10

Excellent

11 Oct 2018

Verified traveler

Bath room drainage block
Coridor imfront of room wet

8/10

Excellent

03 Oct 2018

Rashmir

Big room for family. Nice Housekeeping Team, very helpful and quick action.

6/10

Pleasant

06 Sep 2018

Mustaffa Kamal

No wifi at this time .....

Family

4/10

Poor

02 Sep 2018

James

Stayed for two nights. Second nite \" No\" sabun provide and when called them to send also No bother. After checking at d font desk then staff said cleaner will start work at 9.00.am.
What kind of Hotel and staff attitude ?

2/10

Poor

23 Aug 2018

Ms

Bad hotel

Toilet cannot flush, breakfast taste bad salty oily, tv not functioning, aircond cant control temperature..very bad experience. Staff snobbish Mr.Shahidan.

4/10

Poor

22 Aug 2018

Preeta

Convenient location for those traveling by flight. Staff are really nice and friendly. But the condition of the hotel is terrible. Mosquitoes, clumps of hair, dirt, dust, leaking pipes, all in all the place is run down and I doubt I’d stay there again.

6/10

Pleasant

22 Jul 2018

Thila

No towels and hair dryer in the room when we checked in. Had to request for the same but was delivered immediately. Breakfast nothing great. Generally ok for the price we paid

8/10

Excellent

21 Jul 2018

AR

Suitable with the price and nice hotel but...

The hotel room is nice on my 1st 30 mins in there but later, i got no privacy which i can even heard the person sneezed/ chatting and scolding their kids from the other room. Got cockroach in the room as well. But as i have mentioned in the title, it is suitable with the price.

6/10

Pleasant

12 Jul 2018

Melor

The first room on ground floor which were given to us had a strange odour in its bathroom. When my daughter turned on the hot shower, many cockroaches came out of the shower drain vent. I called the reception, the lady wanted to call house keeping to kill the cockroaches. I insisted on a change of room & we were given first floor. No more cockroaches, thankfully.

6/10

Pleasant

08 Jul 2018

Ken

Found cockroach at room

6/10

Pleasant

08 Jul 2018

Ms.nita

Room very nice, n i like it.. But I'm dissapointed about the air conditioning.. The room is hot,hotel service need take this action..

6/10

Pleasant

23 Jun 2018

Hafiz

Cleanliness

There are mushroom growing inside the room. Quite shockwd. Overall I am satisfied with the service. The lobby’s guy is very friendly & helpful!

10/10

Exceptional

12 Jun 2018

Rubban

Nice n comfortable

It’s very nice. I felt so comfortable to stay at the place. Next trip sure I will choose same place again bcoz of facilities there have and mainly thanks for Expedia to give a best price

6/10

Pleasant

28 May 2018

Verified traveler

No WiFi

No WiFi in the room. Only in lobby & cafe.
Simple & confort in overview.

6/10

Pleasant

22 May 2018

Din

The air-conditioner is not cold and the early breakfast (sahur) is very simple such as bread and fry noodle only.

6/10

Pleasant

20 May 2018

sham

Room 213

Kindly make some improvement to the bathroom of room No. 213 because got uncomfortable smell.

8/10

Excellent

29 Mar 2018

Sharifah

Great room and place but if there us elevator its much perfect as the room is quite high for level 2 & 3.

Partner

6/10

Pleasant

28 Mar 2018

Verified traveler

The hotel is nice and suitable for family. I just stay for 1 night. Only the air cond is not too good.

8/10

Excellent

28 Mar 2018

nari

the receptionist very helpful when request to change room.

8/10

Excellent

26 Mar 2018

Verified traveler

Nice hotel and good accommandation.
At the center of town.
Easy to find.

8/10

Excellent

12 Mar 2018

MC

NICE HOTEL..CLOSE TO ALL FASILITY..

FOOD IN BAYAN BARU CAFE BELOW AVERAGE..OVERALL HOTEL REVIEW IS GOOD..SAFETY AT THE TOP

6/10

Pleasant

20 Feb 2018

Verified traveler

not-so-good

Family

8/10

Excellent

11 Feb 2018

waris

Recommended

Quite enviroment n nice to stay. Easy excess. Ok thats all.

6/10

Pleasant

21 Dec 2017

Fadil

Nice hotel

1. Wifi very poor poor.
2. The room service does not sweap the dirt on the floor of the room cleanly on saturday.

8/10

Excellent

08 Dec 2017

NORLIZEFFI BINTI

Convenient place to stay

Overall.good

Family

10/10

Exceptional

27 Nov 2017

TERESITA SANTOS

Part of out family bonding

The staff are friendly and helpful.
Nice to stay feel @ home, thank you to comfort us hope to see you again.

Family

4/10

Poor

26 Nov 2017

Dan.

Does Not Look Like a Hotel

It looks like a homestay. Reception operated like adhoc open event office. Stairway looks like emergency exit. Low water shower pressure. No toothbrush. No safety box. No refrigerator. Kind a smelly. No proper signage how to goto the room. Good location, cheaper alternative that is near Queensbay Mall.

6/10

Pleasant

26 Nov 2017

Verified traveler

Sorry. But I had a littel bad experience.

It was 3rd time of our visiting to malaysia. Hotel staff made good smile to welcome us. But water dropped from air conditioner, some knob in bath room broken, the floor is dusty.
George town was so good to visit. But when I returned to my room, breakfast ticket was threw away by cleaning staff or somebody. It was so good to go out with all my baggage.
In checking out, I was required some payment for something that I did not know.

From next time, I'll book other hotel.

6/10

Pleasant

16 Nov 2017

Verified traveler

Kids love to swim becoz not many people using the

No refrigerator...so sad. Plus not many tv channels and no wifi in the hotel room. Food for breakfast not so bad

Family

8/10

Excellent

18 Sep 2017

mohd zaidan

Good

Good for family.nearby nazir chicken rice

Family

8/10

Excellent

09 Apr 2017

Verified traveler

Convenient to stay

Overall the room is good condition and with car park. Location near wet market with walk distance.

Family

6/10

Pleasant

03 Apr 2017

mohd noor

Nice hotel

We stayed at ground floor room. Easy for old people who have difficulties climbing a stairs.

6/10

Pleasant

25 Mar 2017

Verified traveler

Good For family And nice place not a busy place..

8/10

Excellent

22 Mar 2017

Zin

I've no specific complaint. It has been enjoyable experience especially I really indulged on the buffet breakfast....well recommended

Family

8/10

Excellent

15 Mar 2017

Verified traveler

Nice interiors, Spacious and Gd value for Money

Hotel was opposite a mall, convenience store and close to Snake temple and easy to call an uber. Family Room was nice, with kids pool in a resort feel and price was really worth it.

4/10

Poor

13 Mar 2017

Asyraf

Basic hotel

Made a mistake staying at this hotel without reading the comments/review from others as I booked last minute and wanted to find a hotel nearest to the Penang airport. Below are my comments:
1. No lift - have to walk up if you are given upper floor. I have to carry our luggage and my child's stroller to upper floor.
2. Phone not in service - have to google and use personal phone to contact receptionist in order for me to make food reservation.
3. Upon arriving inside the room, towels not given. Have to walk to receptionist again to inform about it but they managed to send it to my room within few mins.
Overall, staff seems nowhere to be found. Not really a friendly hotel. Good if you are staying alone without bringing your family.

6/10

Pleasant

08 Feb 2017

Khairunnisa'

Unhappy about conditions of hotel room

We stayed at two rooms: the family room and standard room. Luckily enough, we got the rooms next to each other. However, the air-conditioning was not working in one of the rooms at first, and when the hotel staff came by the room to adjust the air-conditioner, the temperature was still not that cool, given that the weather at Penang during the time was pretty hot.

Apart from that, the bathroom in one of the rooms did not have a doorlock/doorknob, which is kind of disappointing. Besides, we were not able to access the WIFI at all; we could connect using the given password, but could not access the Internet using the hotel's WIFI.

Nevertheless, the breakfast buffet was OK. We were just not so happy about the conditions of the room.

Family

6/10

Pleasant

03 Feb 2017

Verified traveler

Not bad good for family staying

Happy stay at Seri Malaysia, easy for get anything's. ...

And Easy For Go anywhere....

8/10

Excellent

26 Dec 2016

Dinishwarii

Room was great but only the response was a bit slow when we called for towel which was not in the room.

Family

8/10

Excellent

23 Dec 2016

nazaruddin

Nice hotel and easy to go around3

Good for family and enjoyed.good trip and i will comes again

6/10

Pleasant

17 Dec 2016

Verified traveler

Did request a room at ground floor prior the arrival date but was not entertained. No lift so not suitable for the OKU. The front desk was not very friendly

Family

8/10

Excellent

29 Nov 2016

Bob

Good location but need improvement

Spacious and clean room. Food quality at the restaurant need improvement . The water in the toilet does not smell good. Overall the hotel is recommended for budget traveller looking for value for money.

2/10

Poor

30 Oct 2016

Muhammad Raimi

You get what you pay for

Had to change rooms twice due to weird smell coming from bathroom, and the other one because I found a cockroach in my room, which ran into my luggage and then under the bed as I was trying to kill it. Also had a call at 3AM on my first night warning me that due to heavy rain the water will likely rise and I should move my car away. Luckily rain stopped and water didn't rise up too much.

On the positives, parking is plenty, room was cleaned daily, receptionist was fine with my room changing requests, location is close to airport and eateries. And it's cheap compared to others in the area. But I most probably won't stay here anymore.

6/10

Pleasant

17 Oct 2016

Verified traveler

everything was in good condition. but please make sure toilet clean and in a good condition

6/10

Pleasant

10 Oct 2016

Hakim

Simple hotel

A typical 3-stars hotel with not much to shout about but the room is quite newly refurbished with fresh coating of paints and new fittings. The breakfast menu is average. Overall experiences are satisfactory if you do not have high expectations. The only let down is the faulty hot shower which is already highlighted by other reviewers.

Family

6/10

Pleasant

03 Oct 2016

Muhammad Nasruddin

Conveniant but pool is small

Easy and convenient, ATM and eatery is nearby however the hotel need to improve the service for breakfast buffet the menu is below expectation and lack of choice. The pool is so small, only suit for children

Family